Excellent service. They knew exactly how to solve the problem i was having with my E-bike.They were very fast and very professional; And gave good after service care advice.I highly recommend them.
Ive pledged my patronage to a number of bike shops here in Manhattan. But this one has quickly become my new favorite. Not only was my issue - faulty brakes - resolved quickly & to my satisfaction, but they also proved to me during my visit that they have Integrity. They could have easily charged me for work that I didnt need to have done, but they didnt. Being able to trust the business goes a very long way with me.
These people are so reliable and helpful. 5 stars everytime I need bike help. One day it was rainy hard and they let me stay in shop until it eased up. Very nice
They gave me good service with a far price, I will be back
I have been in the store twice for flat tire and front light replacement.They fixed the problems and were not expensive.
2 year update 7/13/21:Still a great shop, looks like they really upped the workers for the expanded business. They have their own brand of ebikes now and have a variety in stock from foldable to fat tire to the common delivery type. They even have a few dual battery models for extended range. Great helpful people still. 👍My go to place for anything E bike related. They have ebikes ready to go, kits and repairs. From battery issues to motor or even bike problems these guys will fix it for a fair price.
I own a ZUGO Rhino e-bike, my back tire was out of true, I called many bike shops in my area to fix the problem and was told a BIG NO, I rode my bike to M&C with my wobbly back wheel, slowly of course, Mr. Liu looked at my back wheel and told me that he could fix it, I left my bike there and he called me a couple of hours later to pick it up, he not only TRUEd my wheel, he only charged me an extra ten bucks to fix my front disc brakes that were making an awful squealing sound, he did this literally with a torch and a rag. this service isnt a 5 star rating, its a Ten star rating. I am going back for EVERYTHING wrong with my bike, as should you, if youre reading this review.
Fantastic great customer service 👏 👍 👌 😀 🙌 😄 👏
Their service is not good, doing service anyway. haste is the enemy of perfection. the service is also not good.
Excellent repair service prices cant be beat they respect and honor their loyal repeat customers
The number 1 spot for e-bikes in the city! They specialize in Arrow bikes, my goto for parts! I highly recommend this bike shop!
Very knowledgeable and friendly staff. The prices here are very reasonable compared to there other competitors in the area. I will be coming back to this shop in the near future for other repairs.
Bare bones no frills bike sales and service for delivery guys is top notch and unbelievably priced...
Very helpful and knowledgeable staff with the purchase of the e-bike. Heard it was the best shop around and everyone was right. Very satisfied with the purchase!
M&C is the way to go they get five star rating from me they are fast self efficient they are very polite and respectful highly recommended...
I just spoke with someone from the company trying to inquire about purchasing one of there brand new models and after less then 5 minutes on the phone the gentlemen was very rude and based on that alone I would dare purchase anything from them. If purchasing a bike was that distasteful God forbid i need customer service for say a repair would only be a nightmare.I wanna say thank you to whomever answered the phone. They just saved me a lot of money and a ton of headaches.
Wow the use to cost $1500 now they up the price to $1650. That $150 more than 3month ago. Is it worth the price... I brought 1 of my e-bike for them to fix they gave me a price $35. When I went back 2 days later the boss told me he cant fix it and want me to buy a new bike. First he told me he can fix it. For the price of $35 than all of a sudden he said he cant fix it What a scammer. Why did first time that he cant fix it and I have to bring the bike back for no reasonppl and waste of time. Want me to buy a new bike.
Idc what anyone say, this place is the best shop in nyc, they will be honest and fare with prices, what you need and what you don’t need is the place here, I have a Juiced City Scrambler and they always hook my bike up with the finest brakes and if something goes wrong, they look at every inch of my bike to find the solution !
Worst of all. try to collect more money from customers. very rude and impudent treatment. I personally do not recommend going to contact them. scammer.
First of all if you paying by card, they will charge you extra money. If you don’t know nothing about e-bikes they will try to fix already working parts, to take more money out of you. You better to go to other stores around the corner, with more happy ppl to help you.P.S I was frequently fixing my bike in here.
Great, friendly service
Wow really good they are so helpful and fast service
The best service ever!!!Nice man and woman gonna help with everything!
By far the best bike and ebike repair shop on the east coast. No BS. Always a great experience.
Good place to fix your bike. Reasonable price. I will come here to get all my bike fix.
All their E bikes weight atleast 70lbs without the battery, cater to people that knows nothing about e bikes.$1650 is the price of their e bikes, you can get something much better and lighter for that price.
Ive heard a lot of good things about this place . I own an arrow 7 e bike and my bike started to make a weird grinding noise every so often only when I hit the throttle then at one point it was on but motor wouldnt go I was going to replace the motor good thing I didnt I went to m&c and they checked my bike out and told me my motor was fine and that I needed a new controller box set they hooked everything up and the bike was running like new even better than before thanx m&c 💪🏼👍🏻👌🏻
Great job.
They were Friendly efficient and knew what they were doing
Got my custom built ebike fixed here when i couldnt troubleshoot an issue myself. Great place with knowledgable staff who will get you back on the road.
Great service!
Nice knowledgeable man working there. Big respect.
The owner name is newho, his a great guy
Boss man fixed my E bike this morning, It went from a not working battery to fixed battery, highly recommend.
They will make it happen for any e bike
Great fast service!!
This is the only place I go when I have a problem with my E-bike, and I live in Brooklyn
Honest person really knows about bikes.
The best E-Bike Mechanic in NYC.
Number one bike shop in manhattan
Expensive but They are good worker.
DOES NOT REPAIR OUTSIDE SCOOTERS OR BIKES
Guys knows his stuff!!
Horrible just horrible
Too expensive
Highly recommended.
Fast and furious
Great service
Very good and fast
Chingon the place to buy your bike for work
Good bikes for sale here
The best place to find what I need