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Azalea Super Service, Inc.
5828 Curlew Dr, Norfolk, VA 23502, United States
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Azalea Super Service, Inc.

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An
Review №1

Great place to bring your car for service hands down!I enjoyed the experience and the customer service Azalea Super Service offered. They were able to schedule me in their busy schedule and took care of my vehicle. Mel and his crew are awesome at what they do! Im glad to find them and will be taking my cars here from now on. They welcomed me and provided honest recommendations to include honest prices. It has been awhile since I encountered honesty and I am glad to have met Mel and his staff. Much appreciated for the work you all do!

Jo
Review №2

The employees are very nice and Mel did a great job with my car. My fiancé referred me to them since her family used them for years. They get the job done on a timely manner and you can’t beat the price. Definitely coming back! Very satisfied.

Sh
Review №3

They take care of all 5 of our cars. They are very honest and have fair prices. We would recommend them to anyone in need of an honest mechanic.

Br
Review №4

Great and affordable place to take your vehicle. Al is extremely professional and knowledgeable. Most definitely will be going back to them anytime I need mechanic work.

Ha
Review №5

I was very pleased with my overall service. The service manager Mel was helpful and very knowledgeable. I knew exactly what I wanted and He didnt try to up charge me and I really appreciate it! I have nothing, but good reviews about how this shop is ran. Thanks again!

Ta
Review №6

They provide great work with honest and fair pricing.

Ja
Review №7

So I have an F350 with many upgrades. These upgrades are easily seen by the distinct difference from a stock F350 to my motor. I asked the company to replace the motor and keep all the upgrades. I had a broken hand at the time and didn’t have a hoist to lift anything that heavy. They were the only known shop that had a hoist heavyweight enough to lift this motor that wasn’t busy. We had the replacement motor dropped off next to truck. They said it would be done by the end of the week. Well one week 2 weeks 3 weeks and then I finally got my truck back after over 3 weeks of hassling then about what is up with my truck. Before I got my truck back I spoke with them and told them how funny I am with my truck make sure it doesn’t leak oil my customers will kill me if I leak in their brand new driveway and I repeated this maybe 10 times within 4 -5 calls. They said it’s all ready and I pickup my truck pay a rediculous bill of $3,700 just to swap motors. And I get home pop the hood because I hear air blowoff near my floor safe and it’s and exhaust leak. And yep I see many problems. First why is there oil in my radiator???? And why in the hell would you pour brand new coolant on top of oil In the radiator overflow without cleaning it out. I see also oil leaking on my driveway after I repeated this too many times make sure it doesn’t leak. So I make a list and a video of what I see pictures from the dented oil pan that appears to indicate they used a jack on the bottom of it and bent it all up to the missing bolts that hold the engine to the transmission. Many missing bolts . The picture below one is me dipping a piece of white paper into the overflow u can see the massive amount of oil on it. I also noticed my MAP sensor is only showing 14 pounds of boost and me slamming on it changes none which indicates the sensor isn’t working when before it was between 16-34 slamming on it. So I went back up there to complain and see if they would fix it (the manager the one that’s always In Spotless dress wear in a repair shop). Amazes me someone would choose that type of clothing if they are fixing cars constantly I mean super large shop only 2 techs maybe you should be out there helping them too they could use all the help they can get and maybe check their work too.So I made a list for the manager and he replied I can give you a price on all that stuff. I said I already paid you $3700 to only put in a motor and I paid for the motor separately. I asked you plenty of times make sure it doesn’t leak and here’s a puddle in front of your shop and I have only been here 10 mins imagine what’s in my driveway. He said he wouldn’t fix so I left, anyways they need better management and techs that know what’s going on or maybe stick to something smaller like lawn equipment.

Je
Review №8

TWO ASE-certified car inspectors, sos a good place for those of us who dont want to drop off cars for state inspection!

Re
Review №9

I had a steering pump malfunction. Fixed it promptly and it didnt cost astronomically high.

Ri
Review №10

Great, personal service. Reasonable prices. Comfortable waiting area.

K
Review №11

We have taken multiple cars and trucks to these guys for years. Great service, prices are pretty decent, they wont try and get over on you no matter your color or gender. Very welcoming. Must have for any local

Da
Review №12

Been going to them for years, great customer service! They do a phenomenal job.

Su
Review №13

I have used this service twice. They were upfront, thorough, and responsive to my preferences, without judgment each time. This is now my immediate go to for auto repairs.I continue to use this shop and remain very satisfied with everything from price to their professionalism. And the staff are really nice!

Ro
Review №14

Very friendly and quick. Would suggest it to anybody to go.

Sh
Review №15

These folks have been serving me and my family for over 30 years. Always dependable, reasonable and honest. They are good friends, not just somewhere I get my car fixed. P.S. I always buy used cars....I depend on them to vet them before I actually purchase them....the last one they approved is still serving me well....its a 1997 and still running great!

Si
Review №16

Everyone was so pleasant and welcoming. I was accommodated at the last minute and felt that the pricing was fantastic for the quality of service. Mel was awesome at communicating everything clearly and honestly, which is super valuable when there are people out there just trying to swindle you. You guys have a new customer! Thanks so much for everything!

Pi
Review №17

I used to go here years ago, the quality and management have gone done terribly. So sad they went the low road.

Ja
Review №18

Great and friendly service

Ch
Review №19

What a great shop. We were referred in through our Costco membership to have the car inspected here. Walked in and from the start the atmosphere was very welcoming and polite. We were given a welcomed greeting and taken care of immediately. Mel the service manager couldnt have been nicer. We have referred the shop to other people and will continue to do so.

Mi
Review №20

Great place. These people are honest when it comes to fixing your car. I 100% trust them!

Da
Review №21

Great people, great communication while your vehicle is in the shop and you can count on them to get the job done right the first time!

Je
Review №22

We have been going to Azalea Super Service for 18 years and have always been pleased with the completed work. We have also found the employees to be very friendly and helpful as needed. We will continue to recomend them to others.

Ja
Review №23

These folks have been taking care of me and my entire extended family for years. Highest recommendation! They are highly conscientious, honest, affordable and professional.

Ar
Review №24

I had my motorcycle inspected here just the other day and Im so glad I did. They were kind and thankfully able to inspect my bike. I have had a problem with inspections due to the lack of anyone able to ride it into the bay to inspect it.They were kind, prompt and honest. Just the way I like it. 👍

Me
Review №25

Professional and personable!Takes good care of my car quickly and are wonderful people to talk with!

Pa
Review №26

Honest folks who wont take advantage of you. Been going there for years.

Cy
Review №27

Have been using their services for seven years. Have always found them to be friendly, professional, trustworthy, communicative, prompt and competant. Everything I want in automechanics.

La
Review №28

Was told 30-45min. I’m still waiting an hour and a half later. They are not busy. Was told I need repairs to my car in order to pass inspection. So of course I have to get these things done here. I know someone who can do those things for me, and not charge me $300 for it. But when I asked them to not do any work to the car, they had already started and said it would cost me extra for them to put it all back as it was. So I said screw it and told them to just go ahead and do what they need to. I won’t be paying $300 for it though. Unacceptable after the experience I’ve had. Won’t come back in the future. Can also hear employees discussing myself and my car as if I can’t hear them from across the room, so that’s comforting. Just not pleased with experience as a new customer.

Is
Review №29

Great Service...really good honest and reliable Staff👍

El
Review №30

Great Work!

Pa
Review №31

Fast friendly service

Ru
Review №32

Honest and reasonable

ST
Review №33

Awesome people!

Information
12 Photos
33 Comments
4.6 Rating
  • Address:5828 Curlew Dr, Norfolk, VA 23502, United States
  • Site:http://azaleasuperservice.com/
  • Phone:+1 757-461-0179
Categories
  • Auto repair shop
Working hours
  • Monday:7:30AM–5PM
  • Tuesday:7:30AM–5PM
  • Wednesday:7:30AM–5PM
  • Thursday:7:30AM–5PM
  • Friday:7:30AM–5PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible restroom:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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