Mr Mike was very courteous and knowledgeable. He explained to me that the front end noise I was hearing was my wheel bearings that were bad. He recommended that I also change my rotors and brake pads. Once I told him this was my work travel vehicle. Which is on the road a lot. Thanks for your great service. Sincerely Joe P.

Really Great Place to go get your vehicle serviced. I have taken my vehicle twice. Mike really cares about the work thats being done. But whats most impressive is that on my first visit he remembered my name and vehicle.and that was important.

Very fast and professional. Have been coming here since 2015 and I don’t plan to switch

Very friendly and speedy service. The price was good also. Definitely bringing my car there for service in the future

They fixed my rear brakes and front wheel alignment for a fair and unbeatable price. Overall quality of service was great and on time. I will surely recommend this shop to anyone looking for quality service at an affordable price.

The Staff was very friendly plus got me out in 40 minutes or less. The service was very exceptional and honest which is very helpful for those who are not car maintenance oriented. Thank you so much for giving me tips for bringing my car out of long term storage!

I dropped my vehicle off around 8:00am, received a call to confirm what my vehicle needed and if I wanted to proceed with it, and got another call just after noon saying it was ready to go. The owner was very kind and personable. He had even stayed after close to allow me to pick my vehicle up. It is a smaller Meineke shop and gives off a local business feel.

I called to ask a question and the man on the phone was very rude. Told me “how would he know, and he doesn’t know what to tell me. Very bad customer service.

I went in for an oil change and some air for my tires and I had known previously I needed new brakes but they qued me in to how bad they really were, had I not known I would have just kept driving on them. Ill definitely be returning to get them fixed

Amazing fast service. The manager said it would take 25 minutes and it did. I was out in time to make it to my next destination.

I was able to come in for an unscheduled oil change, done within 30min! He was kind and accepted a coupon I found online. I felt safe and respected as a younger female coming in alone (which isn’t a given at some of these shops). Will be returning for other needs.

Quick service... they already were ready for me when I came and I was in and out in less than 20 minutes. Professional and speedy service I won’t choose anywhere else for my oil change.

Mike was very up front and fair. Would definitely return for other services

Im from Illinois and while having a mechanical issue arise during my trip visited this location. Ive have had good luck in the pass in Illinois with Meineke wasnt disappointed here, after they road tested and diagnosed the problem accurately and quickly for free. Being Im from out of town could have easily sold me something I didnt need and they didnt. Matter of fact the issue ended up being a factory warranty repair and knowing they would be losing the job because of that issue they still diagnosed it properly instead of selling me. They may have lost this job but I have family in the area that will be giving them more work in the future.

I went to meineke to change the oil in my car, I was attended by the employee Mike, very professional and helpful, I was very surprised by the fast service. I will definitely recommend meineke to all my friends. Thank you

Extremely helpful and was very satisfied with the service!

Did my rear brakes for $160 when the dealership said it was gonna cost $420. Honest and forthright guys.

Amazing experience at this location. I dropped my car off without any appointment and was expecting to be without it for a couple of days. Within 30 minutes Mike called me and told me what was wrong and I picked up my car in the next 4 hours. I also believe they stayed past closing time to finish the work and make sure I got my car back. A great experience all around. 10 star review!

They were very polite, took my truck back exactly when they told me to show up. The service was very quick and hassle free.

Very poor customer service this is probably the worst customer service I’ve ever received. Called before taking my car in to inform shop of what was wrong since Im pregnant my husband took it to the shop for me. Took my car in all I needed was a tune up new spark plugs and wanted to see why my car was rattling like I told the owner Mike. It took them 6 hours to do the tune up then tells my husband my car will start but won’t stay on. Nothing major was wrong with my car. It started fine. Tells me the day before Father’s Day that my car needs to stay in shop and that he will fix it on Sunday even tho they are closed and it’s Father’s Day. Sunday comes My husband and I are calling non stop no one picks up called corporate and they stated no one can get in contact with him because it’s Sunday. I wasted 30$ on an Uber just to go to the shop hoping he was there like he said and of course he wasn’t. I was furious. I didn’t get no phone calls or anything until early Monday morning. I had to call out of work because he couldn’t do a simple job. He then tells me on Monday that one of my gaskets was cracked and that it wasnt my ignition coils. I’m still curious to how on of my gaskets got cracked my car was running fine. I believe they broke it, this hands down was the worst customer service ever! I had to pay for an additional part on top of what I was already paying. I won’t ever go back I asked mike upon leaving was the car still making this rattling noise he tells me no as soon as I left the shop within 5 mins the rattling starts. I called mike and asked him why my car is still making that noise he says he didn’t know he doesn’t work on exhaust. He never came once and told me anything about it possibly being my exhaust or heat shield making that noise I asked for a refund he says no. No even considering the fact he did a very poor job and his communication was horrible.

They don’t take reservations but they were able to fit me in and I was in and out

They waited until they changed my freon to tell me i needed a new compressor. they knew prior to doing an $100 service and waited until i had no choice but to pay for a service that would do me no justice.

These people at this auto shop have no clue what they are doing or talking about I brought my vehichle in there and he told me that it was my strut an spring that was messed up when I told him that it was the axle so I wait 15 days then he say it’s ready an I go up there get in my car and back outta the spot and the car starts grinding and I take it and am like what the heck then this happend two more times after replacing the axle I’m not happy with my business and I will be going to get my money today and I’m gonna make sure I leave a review letting people to never go here.

My tires were stuck to the brake assembly and they were able to get them unstuck. Truly grateful for them for their service and by helping me when I dont have the tools or experience.

Great service! They really care about their customers. He went out his way to make sure my car was taken care izod.

Fast, friendly, and quality service! Will definitely be going back.

They told me I need my caliber greased an that they were going to charge me 200 dollars. Come to find out I just need better brake pads. SMF

Very professional, fast and efficient. Will continue to come back!

I was told that I needed my brakes replacement,but had another mechanic check them and was told that my brakes were fine!! Being dishonest just to generate more money

I got an oil change from this shop because I read some reviews and they seemed reputable and had quick availability. I advise you not trust this shop to do as much as a simple oil change. Made basic mistakes that ended up nearly ruining my engine. If they messed up an oil change, how can they be trusted to do something more complex?

👍🏽 nice, easy, pretty quick

I had a great experience. They were fast.

Thank You so much for staying open after hours to help me with my oil change. I appreciate your professionalism.

Everyone was nice, and everything was smooth and quick. The guy (I believe his name is Mike) was friendly and funny.

Always a quick service & the prices are very reasonable.

Mike at Meineke is my trusted go to for car care. He doesnt try to take advantage of any lack of knowledge and offers tips to ensure the car is safely maintained.. Great customer service, quick, affordable and trusted repair. Definitely recommend.

The man who works there talk very hard at people and his customer services skills can use some work but his advice was helpful.

Wanted to have them replace a wheel bearings my BMW, first verify issue and then replace if necessary, I haver the OEM wheel bearings, they refused, said we dont work on foreign cars which is just BS

Oil change get Higher and higher every time I come here and at this point I’m convinced he’s making up his own prices

Always treated me good even remember me

CONS:1. The seating area is very very dirty. I’m talking grime on the walls, dead roaches and ants by the door.2. I only came because I received a promotion in the mail saying a basic oil change was $17. When I got there, the owner was pretty rude when I showed him the coupons. He eventually told me that he doesn’t honor them which is cool but could’ve just said that instead of walk off and take phone calls in my face. What ever happened to customer service? I needed an oil change so I just stayed. Eventually he became nicer but first impressions are very important and he definitely missed the mark.PROS:1. I started a stop watch on my phone from the moment I sat down to the time my car was ready. It took about 45 mins for an oil change which was very quick. That’s the reason why I gave them three stars.OVERALL:Would I come back? Probably not. I have AAA and the oil change is the same price, $30, with much better customer service. I loved that it took them no time to complete the job but that first impression really did it for me. Sorry.

Fast in very informative.

They were fast with my Tuneup & The Price was great

I always love the treatment there they always get me rite

Came in knowing what the issue already was. Told the guy, he fixed it in quick time and was super kind. Ill go back for sure

I had an oil change done and everything went well. The manager was attentive and respectful as well.

Extremely honest! I recommend. They did a great job with my vehicle.

Fast service...wonderful people..fair prices

Went for a wheel alignment and my car started squeaking and when I turn my car slides

Came in for a tire/alignment fix and was helped literally when I walked in the door. Owner of the place was very sharp and knowledgeable. Best experience I’ve had yet at an auto shop. Will definitely return for any future issues. 11/10 experience!!

A competitor price quoted changing my brakes for $600. I came here and was charged less than $200, had my car back in about two hours, and the owner told me that I did not actually need all of the services that I was told that I needed, so I was saved additional money that way. I appreciated the quality of my service! I do wish that they had a scanner to reset the notification of service needs on my car however.

When asked to do oil change with coupon says no time but on regular price he will do right away

They got me in right away and were very friendly and fast. Thank you!

This place is amazing! First of all the prices for work are great! Secondly I have to mention this hoping the owner remembers what happened yesterday. I spent an hour in the waiting room talking and laughing with the owner and 4 random people also getting there vehicles worked on and after talking about life and drinking coffee together all morning a few of us ended up hugging and telling each other to have a blessed day! Thank you not only for the great work on my truck but also for the fun memories of the people and conversation that happened. See you guys next time!!

Took my car in for an oil change. Hands down the service was fast, I was greeted on time and the price was great compared to other places. My car will be going back from now on for oil and filter changes.

Oil change, they were friendly, quick an nice

Inexpensive. Even answered questions about other issues to take to a shop that handles mechanical problems that they don’t cover.

Great service..customer satisfied..

Excellent service

Very professional and courtesy. I am a very frequent customer.

Always polite. I never have to wait long for my service.

I love coming here. The only place I bring my car

I just called to make an appointment to get my oil change. I had the most unprofessional call. Not only was he incrediblly rude on the phone, but they require you to schedule an appointment the day of unlike the other meinekes in this area. I am surprised because I thought they had to be careful not to have too many people waiting due to covid19, but I guess safety is not a priority for them. I want to be able to plan my day around the appointment and make sure I can have someone pick me up and drop me off. I am not going to tell my friend the day of when my appointment is. Thats inconsiderate of my friends time. Some of us work and cant just leave work whenever we want. We need to show we have an appointment. Needless to say, I wont be doing any business here. Get with the times.

My alignment wasnt done right but yet my money still was taken

I knew exactly what was wrong with my car I brung it in to see if they could retap the hole they tried to tell me I need it something totally different. Classic Auto repair attempt that rip off

The service and the price are both fast and affordable.I will be a repeat customer in the future!

I love Meineke Car Care cent they always take care of me. Fast service and great advice. They keep you updated on your repairs. I really appreciate them

The service was excellent.

Great work!

I notice as I left a pipe fell out and its hard for me to close my hood these things happen after my service when I left the building I hadnt got home yet I had no problem with any of those things and I had just left it and closed it before I got there no problem but the oil change was very professional appreciated that they open back up because it was an emergency oil change

I was very impressed with the service, the time there was only 20 minutes in and out. The problem with he wouldnt accept the the coupon for the oil change.he did explain he didnt have to.so Ill probably go somewhere else next time.

Wouldnt recommend. Expensive, didnt fill my tires after a full inspection, synthetic oil change, and tire rotation. Also, didnt properly tighten the lugs after the rotation. Sounded like the tires would fall off after 15 MPH. Had to take it back, and they made the excuse that they gun tightened it, but they had to retighten it manually

Great service

I came to get my ac checked. I was told it was going to work. Then they charged me and it wasnt fixed. Told me I needed another part. I thought the ac check was to tell me what I needed. I felt ripped off. Still do spent all that money and my ac still not fixed

They drop oil on my motor..which they shouldve wipe it off ..then my car wont be smoking..Im upset

Very nice mechanics here, they changed my bearings and were very nice and professional. They even price match their competitors. I would highly recommend going here

Quick and efficient. Will return to do breaks.

Love the guy Mike here, straightforward in helping me figure out a problem in my fuel tank. Honest, kind, and very fair prices gave me constant updates on my vehicle too. Will definitely use this place agian if I have any repairs Im not willing to do myself.

I can not say enough good things about this shop! My daughters were down to ODU to pick up some things from the eldests dorm when they had a flat tire. As they were trying to get to a service station they passed by this Meineke and one of the guys ran out and flagged them down. The staff took care of them and had them back on the road very quickly. The fact that the staff employed there care enough to go out of their way to help says very good things about the management and their staff. I wish they were closer to where I live.

Trust-worthy. Very good service.I went to a place before this and was told I had $1,000 worth of damage, brought it here for a second opinion and I was taken to the back and shown everything that was wrong, and it only totaled $360. Very professional.There is also a very nice waiting area.

Been going to see Mike and his team for years. He’s always been professional and straightforward in diagnosing any potential issues I have brought him.

Beautiful,they are very fast mechanics and caring front desk service man.

Great service i had to go with my two daughters and my two nieces and he made us all feel welcome and would come check on us and did a great job on my new van thank

Mike was very kind and had so much patience. He told me the price of my brake job and did not stray from that. He also put me in contact with someone who could help me with the body work I needed on my truck. During the time I was waiting, I witnessed numerous people come in and ask for service. Even though he was busy, he did not turn one person away. He treated them respectfully and helped them as best he could. I trust these guys and I will definitely come back.

Meineke was a very accommodating experience. I feel better knowing that there is a qualified service location that I can count on to show and tell me what my car really needs.

Fast, convenient and professional

Need to pay more attention on the vehicles and not let them go with bad brakes for example. Also investing on a diagnose scanner would be great

For new brake pads and an oil change, it costed over 350 dollars. That alone is forgivable. However, they didnt even fix my brakes correctly. I had to go to a different shop within 2 weeks of my visit so they could fix the brake issues caused by Meineke. Absolutely awful.

Good customer service. Did work in a timely manner. Prices were average.

Great

Did not fix the problem cost me money problems still not right not to mention my son said his EarPods are missing from Cup holder

They are quick, very nice employees and the work done is great!! Also they are reasonable prices

Very good service

They cut a hose and made me burn the coolant off as I drove away. Next day I ended up having to go to another place and pay another 120 dollars just to get it flushed on the day I needed to ship my car. I would never recommend this business. Very unprofessional.

I went to get and oil change, he didnt have any worker there at 8 when he opened,then other customers start to come he tried to get all of us done by his self so our work was half done,then one of the workers came in, I told him I had some antifreeze and could he put it in, my car was running hot, the owner came out pulled my car out the bend and told him he didnt hv time for tht, Im a two or three year customer I was very hurt with his conduct, and the oil change was 19.00 on sale he charged me 30.00, he charges whatever he wants..

This place was ok, they had decent prices but they seem a bit 🐌.

The manager Mike is a great guy. Helps you out threw the whole process.

Poor service for got to tighting my wheel on my truck and me and my child almost crashed. Very very very upset

Customer service not so great

It was fast and witty a coupon I paid almost $59.