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Discount Tire
972 S University Ave, Provo, UT 84601, United States
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Discount Tire
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Su
Review №1

I cannot begin to say how well i was treated. Design problem on my tiny house made the rear axle almost impossible to install new tires. It took two of their techs an hour + to change 2 of the 4 tires that i purchased. They were patient and persisted. Neither managers or techs complained. Great people to work with. I make annual runs from Calif to Wyo. (snow bird) and i will definitely keep them in mind for my tire needs. My kudos to all of you.

Sa
Review №2

My tire pressure light came on, and I had a pretty long drive planned for the next day. I stopped by this shop 10 minutes before closing because of my work schedule. The employee who came out to help me (I wish I’d gotten his name) was so incredibly friendly. Even though I’d come for a free service right before they were going to close, he was so kind and helpful. I wish more businesses understood the value of kindness. I seriously plan on going back for any tire needs I have in the future because I had such a positive experience.

Lu
Review №3

I went to this business for the first time. I wanted a quote for tires and to my surprise they have a lane just for free tire pressure check. It was full service and free! A member of the sales staff came to where I parked after getting air and evaluated my current tires and I was expecting that I would need 4 but they didnt take advantage of the fact that I was unsure. I only needed 2. I got a great quote! I also got a referral for where to take it to get an alignment as they dont do those. Looking forward to having this all done.

Mi
Review №4

Went to the Provo store 15 minutes before closing and asked if they could fix a flat tire. Not only did they fix it, but they did it for FREE!!! This was an incredible blessing! The tire was for my sons car and he needed it that night to transport his band, 19 Miles Per Hour, to a gig. What awesome service!!! Totally made my day!!! Thanks to the team at Provo Discount Tire for going above and beyond!!!

Wa
Review №5

My new Segway tires needed the bead seated, something I couldnt complete with the weak gas station air pumps. Brought it in to this location, and they got it done in under 5 minutes. Didnt even charge me for it. Ive visited other Discount Tire locations for my car tire needs, and Ive never had a bad experience at any of them. Great company!

Ta
Review №6

Great service and they install new tires speedily. My only gripe is the front desk guy Mike did not tell me or ask me about the tire certificates refund/replacement program... whether he forgot or intended to not mention it (or maybe I’m just ignorant that that is a common thing to buy). It ended up adding another $68, $17 per 4 tires. Just beware that this is an extra fee they add on unless you state that you don’t want it I hope these guys consistently ask people in the future if they would like to invest in the program instead of adding it on without clearly stating what it is/why you should invest in it.

As
Review №7

I came in last minute with a tire mount, but ended up needing a new tire. Alexander was friendly and willing to help despite it being so close to closing. He took care of my tire needs. Very grateful! Thank you.

El
Review №8

Love these guys. Great service, nice, helpful, not pushy.

ma
Review №9

Very friendly and quick. When busy they let you know and give you an option of making an appointment. Also there was an issue with the cv axle bolts being loose on my front end notified me immediately showed me the issue and made me aware of the other issues these bolt being loose could cause.. I greatly appreciated their service and actually showing me the problem rather than just telling me. Thank you Discount Tire, east bay Provo, shop.

cl
Review №10

These guys are awesome. They go above and beyond. They saw someone across the street struggling to change their flat tire and jumped into action. They brought a jack of their own over, changed the tire and got the people on their way within minutes. Well done guys.

Rh
Review №11

I enjoy going to Discount Tire. My tire was losing air and they fixed it with no charge to me. I even got a warranty on my tires on my car. I highly recommend them.

Am
Review №12

Showed up at 4:30 with a flat tire on my daughters car!! It was close to closing time and they didnt hesitate to replace the tires and get her back on the road! Excellent customer service!!

Hi
Review №13

Blew a tire in our motorhome. Took forever for a tow truck to get us there. We arrived at closing time. These guys offered to stay over and get us back on the road. Awesome managment and crew.

Al
Review №14

I’m giving 3 stars because when I called to inquire about a tire being in stock the service I received from Jordan was phenomenal. I was excited to set my appointment for 5 pm and be in and out like I was told. To my disappointment when I arrived for my appointment I waited as they continued to put other cars in front of mine. If a walk up customer (who deserves great service as well) will get serviced before me then why offer for me to get an appointment? I will not be using this discount tire again.

Pe
Review №15

These guys were great! Amazing service and prices. Only reason its not 5 starts is because I made an appointment and they didnt honor it, had to wait an hour and thirty minutes for my vehicle to be done. Other than that, they cleaned the tires and were fast when it came time for mine. They also take care of the military 🇺🇲

br
Review №16

Love these guys always have what Im looking for

Di
Review №17

Awesome... They just come and checked the pressure on my tires in 2 minutes!

An
Review №18

Quinn was so helpful! Great explaining, great advice, great service.

Ka
Review №19

Great staff and great company! All of my experiences with discount tires have been amazing and nothing leas than phenomenal! There tires last a long time and even if you have not gotten tires from them they have free services! We had a nail in one of our tires and they kept working on it until it was out, patched up the tire and we were on our way! Will continue coming here for all of our tire needs!

Ja
Review №20

I arrived 45 minutes before quitting time. They got me in quickly and changed both tires on my trailer. And they didnt carry rims for the trailer, but they did order one in for me. They were also very friendly, which is great when youve had a bad day. And the prices were great. I will definitely be going back. And I am so thankful that there are tire shops out there like this!

De
Review №21

Great staff. They have helped me pick the right tires for my cars and are reasonably priced. The free tire rotation and air top off is fantastic. Usually pretty quick as well.

Sh
Review №22

The Provo Discount Tire is the only place Ill take my vehicles for wheels and tires, primarily because of Quinn. His energy is infectious, and his passion for vehicles is palpable. Hes willing to go the extra mile to get what you need, and want.

Ia
Review №23

Dan could not have been more helpful with the upgraded rims and tires that I was looking at outing on my 2018 bmw 3 series. He knew everything I needed and was so quick to get the work taken care of.

St
Review №24

Discount Tire was super as they always are. Fixed the nail in my tire in less than ten minutes and didnt charge me a dime. That is why I have been going to them for decades.

Ry
Review №25

These guys do a great job. I got in quickly and they got us back on the road in a timely manner.

Ha
Review №26

Super nice and super fast.

Na
Review №27

Quinn and team were fast and very helpful.

Ai
Review №28

Nice location. Friendly staff.

Be
Review №29

We have been coming to (Provo) Discount Tire for a long time and have always had great service.I went in to buy new tires today- there was slight problem. The manager came and talked to me. I was slightly freaking out. He kept calm explained the solution and made me feel reassured and confident that the problem would be easily resolved.It was fixed quickly- just like he said.I highly recommend using this location.Customer service is top notch.Thank you, Discount Tire

WE
Review №30

Very friendly, answered all my questions and fixed (replaced) my TPMS sensors in the car.

Ja
Review №31

I took my brothers vehicle in to get a slow air leak on two tires fixed.... since thats where he got them. Great bunch of employees and they updated me on where the air leak was coming from and how they handled it. Kudos!

Ja
Review №32

This is my favorite tire place in the history of tire places Ive been to. They have FREE AIR CHECKS(they put air for you) and FREE flat repairs. Well as of 8/15/19. You know that could change a couple of years from now depending on management. Anyways, Joe is always out there helping us with our SUV. I have come for countless air checks and Joe just happens to be the one that helps me. He always has a smile and he is so kind. He does everything on fast mode and makes sure we are taken care of. He also respects your choice when you cant get certain things even though its highly recommended($). They have really good prices that are hard to beat. SUV tires can be expensive but Ive bought one for less than 150 (the least fancy one). They have a small train station for kids to wait too and free water. They text you when its done but usually they let you know its ready. The restrooms are clean. Its not that busy at certain times. I highly recommend this place and I hope you get Joe to help you because hes awesome. Im sure everyone else is too. It just appears he goes above and beyond.

Ta
Review №33

Definitely wouldnt recommend this location, took them almost 2 hours just to replace a tire. They were taking other customers in front of me and they completely forgot about my car until I mentioned when will my car be done two different times.

Ba
Review №34

MY TIRE CAME OFF ON THE FREEWAY!2 weeks after getting new tires, my front tire came off while driving. When I called a tow truck they informed me that my tire was put on wrong. I then remembered the day I had my tires changed one of the reps told me they had a hard time putting my tires back on and that’s why they took so long. I called Discount Tires and spoke to someone who was putting in a claim, I will update my review when everything is all complete. But so far I am very upset. I had to let go of my second job because I don’t have another vehicle to get me from job to job. I asked discount tires if they could help with a rental and they said no. I don’t care about the extra damage caused to my car due to the tire coming off I just want my tires on right so I can get by and work.

Dr
Review №35

Great tires, great people. Fast, efficient and very knowledgeable. But always respectable of what I want for tires. Best place for tires in Utah!

Li
Review №36

When they “put the spare back” they left the trunk a mess and did not put things back how they were. Also lost hubcaps, they took forever to order them, and then when I drove there to pick it up it took them over a half an hour to just go to the back and grab them (a five minute task) this place needs jesus

De
Review №37

I always get amazing service here. They are friendly honest and fast. Called to make an appointment same day - hour later I was done. We were able to make the trip to Vegas that evening

Lu
Review №38

Great experience today at discount tire! I went in with a concern about a nail in one of my tires and the staff immediately was able to get my tire checked out. The staff there was very personable and friendly and maintained social distancing and COVID-19 guidelines which was also a bonus! Overall great experience, five stars for sure!

Ja
Review №39

Andrea was lovely and the other staff were great too, and got me a limited time great deal on a set of Michelin tires for my Crown Vic. Highly reccomended.

Le
Review №40

Theyre very nice and friendly people they fix my tire at no charge recommended to everybody

Jo
Review №41

Very conscientious service oriented staff. Reasonable prices.

As
Review №42

The staff here told me a wait time of an 1:15 but they worked really hard and got the other cars done super quickly that were in line in front of me and got to my car in under half that time. Glad to have stopped here. The staff here are super nice and the wait room is one of the cleanest tire stores Ive been too. Thanks for the great work!

SA
Review №43

Shoutout to Ariana! She helped me so much when I came in with a messed up tire. She was so nice, personable, and very professional. Would highly recommend!!

Vi
Review №44

This place is great! Everyone at this location is kind and efficient. Love that they have free tire pressure check, air and tire repair.

Ca
Review №45

Very professional, Jeff did an excellent job!

Jo
Review №46

Great especially for free tire repair. And tire pressure checks. Except last time, I got something stuck in my tire, they got it out, and then I was told that the warning light for checking my tire pressure would go off automatically. Its been 2 weeks and it has not gone off yet. I even checked them all again.

Ja
Review №47

Best prices in town

Ha
Review №48

First off, purchasing warranties on my tires from Discount was one of the better decisions Ive ever made.Ive had nothing but excellent experiences here. Quick and friendly service. I had two flat tires within a week of each other and both times I was in and out in under 30 minutes.

Me
Review №49

Customer service was fantastic and fast!

Jo
Review №50

Great service great prices ! Always take all our vehicles here.

Ar
Review №51

They take care really good

Gr
Review №52

Had a bad experience at the discount in Lindon. All i need was a rotation and balance and when i got in my vehicle my dash read that my tire sensor needed required maintenance and so I went right back and told them about it and they said that my sensors battery us probably dead or it broken. My response was well can’t you guys take care of that and they said that i could probably get it online cheaper. Don’t know why they didn’t just quote me and do it for me. I don’t have the tools take my tire off the wheel and put in a sensor. Well i left and i was referred by a buddy to go to Chris Hooper at the Provo discount. This Chris is amazing. He took care of me and i couldn’t be more happy! Definitely recommend the Provo Discount Tire shop. I will only be coming here. Thanks Chris.

La
Review №53

Discount Tires rocks! I have never had a bad experience going to them for my tires. Its always easy to find one of their many locations. The selection is fantastic, a tire for every need, road condition and driving style. And the price cant be beat. Id you need warranty service they will practically fall over themselves to help. I wont go anywhere else for tires, Ive tried the rest, this is the best!

Se
Review №54

Service was good. Friendly people working there

Ge
Review №55

We had a blowout on the freeway with our trailer with a side by side on it. My husband left me with the side by side and trailer to go get it fixed. You said it would take an hour and I was still waiting at hour and a half. Isnt it good business to help a little faster in an emergency. I know my husband told you I was waiting by the side of the road.

Br
Review №56

They offer FREE flat tire repair if they dont have to replace any parts of the tire! So impressed by the kindness and professionalism they offered.

Ki
Review №57

They do free air pressure checks on tires. The associates are always extrememly friendly.

Ow
Review №58

Discount tire is the best of the best! They are quick, knowledgeable, friendly, and affordable. I feel like family going there, like they are taking care of their own. I wish I remembered the names of everyone who helped me because they are all amazing people and professionals. I go and will continue to go here for all my tire needs. Also, very clean building!

Je
Review №59

Loved it and they got my car in the air within 15 mins of me arriving on a Saturday morning with no appointment. And for two tires out the door for $212.00 where Les Schwab wanted $297.00.

Jo
Review №60

Driving from CA to MT and had a trailer tire blow. They had what I needed in stock at a reasonable price. Was in and out within 30 minutes. Awesome service, friendly staff. Thanks Discount Tires!

Kh
Review №61

Amazing customer service, every time I’m here they are kind and go out of their way to be helpful. They do a great job processing cars as well. Great business.

K.
Review №62

I bought tires from them a couple months ago then woke up today with a flat. I went in they took my information and got me a new one in no time. I only paid $11. Jordan took care of me from start to finish. I was a happy customer before now Ive got my go to tire shop.

we
Review №63

Good service, they are quick, and they have good prices

Ro
Review №64

In time of need did a great job getting tires for me

Ja
Review №65

Amazing service! My tire was leaking and I went in and I was out in 15 mins and they didnt even charge me for it! Highly recommend!

Fl
Review №66

Quinn remembers you and is always helpful.

Tr
Review №67

Great customer service. I have been in twice in the last few days for tire repairs. They got me in and out quickly and they didnt even charge me even though I did not purchase my tires there.

jo
Review №68

Never again will I come back to this location, I dropped it off and they told me they would text me when it was done, which they never did. So when I came back on my own they informed me that they lost my key. They dropped it in some one else’s car and now I can’t get home

Ti
Review №69

You guys are great. You really have a culture of kindness and excellence. Its a beautiful day. Thank you.

Cr
Review №70

Very efficient at this store. They have a great system to protect customers from the virus. They got me in earlier than the time they gave me up front, and finished the work in great time.

Du
Review №71

They werent ready when they promised and they were very slow to complete the service.

Th
Review №72

Loved my experience with Discount Tire! They were extremely friendly and gave a great price on my tires. Chris was wonderful to work with and when I called around 9am that morning, they promised me that they could put the tires on that same day. They got me in around 20 minutes before closing due to my schedule and stayed late to finish the job. Theyre wonderful and Id highly recommend them.

Sh
Review №73

Very helpful and not super expensive.

Br
Review №74

I am not happy. I wanted to buy some wheels for them that you can only get from discount tires. And when you I look on the manufacturers website it’s only a $18 difference and at discount tires it’s a $70 difference at discount tires. My family has been going to discount tires for over 10 plus years.

Br
Review №75

I told the associate that I need a flat repaired. Before I even told him what tire it was, he told me I need to replace the tire, even though it wasn’t flat at the time, I had just filled it up with my air compressor. After that, he went out to my car and told me that all 4 of my tires needed to be replaced and proceeded to quote me 650$ for new ones. I was in the same location one week prior for a different flat repair and that associate told me that my front two tires were starting to get low, by back two were full tread still, and never told me I needed any of them replaced. so one or the other was not being honest, and because my tires are only 10k miles driven, I think I know who it was.All of the other associates were very nice and I plan on going back to do my future business there, but I would prefer not to do so with that associate because of this visit.

Br
Review №76

Quick, friendly, did a great job. I love Discount Tire. Every branch I’ve been to has been a good experience.

Ri
Review №77

All ways great service for my tire needs !!

Da
Review №78

I got 4 new tires installed here and it was a great experience. Cheapest price I could find, friendly staff, upfront about pricing and warranty.Edit: They offered to order a hubcap to replace the one they lost during installation, but I still havent received that or heard anything more from them.

Ke
Review №79

My account wasn’t pulling up and it wasn’t an ideal situation (people piling up behind you in line) but Matias worked quickly to get me taken care of. Top notch service. He also helped me get the best tires for my vehicle. I’ll be back! It’s great to have people you can trust.

ja
Review №80

I need blue eyed Danny. What’s his last name

St
Review №81

Honored warranties, affordable tires, yet no alignment provided.

Cr
Review №82

Willing to help when you show up for a new tire or two or four or six like we needed on our Motorhome!

Th
Review №83

Great experience, in and out fast (early morning). They were very kind, rolled in one of my old tires to show me the issues and ask what I wanted to do and explained the options very well. I have always had great service and this time was no differently.

Ri
Review №84

Weve always have had great service here. Great value on tires. Have used this location for years. They lost a star because the last time I took my van in to have my tires rotated they broke my lug bolt and didnt say anything. It caused a major nightmare of events as a result of over fighting my lug nuts. Not happy about this. They should use a torque wrench to properly tighten lug nuts.😰

La
Review №85

Ive been coming to this Discount Tire exclusively for the last 8 years for all my tire changes on my cars. They always either have the lowest price or match whatever price Im able to bring in from competitors. While they are usually busy, wait times are never very long. The staff is incredibly courteous and professional. Im always impressed by their manager John. He runs a great shop and has always been able to help me out when needed. Whenever I hear anyone asking about where to get tires, I recommend Discount Tire and specifically this store in Provo.

Ev
Review №86

While rotating my tires they forgot to put one of my hubcaps back on. I came back to let them know but my hubcap was gone. Baker set me up with four new hubcaps. These guys are the best!

Co
Review №87

Chris is super great here. I dont know what they put in the water in the employee raining but whatever it is, its good stuff! I love Discount Tire! They have top quality goods and always give advice. Theyre never afraid to tell you what would be a bad idea and what would be a good idea. Could be an elaborate sales tactic, but I genuinely dont think so. Will be back!

Jo
Review №88

Wasnt going there for a service, but went in asking for a tool to borrow. And while they werent quite able to help me out, they still offered what they could and trusted me enough to take their tool if need be. At least theyre honest.

Ka
Review №89

Great prices and great follow-up on keeping those tires going too! Weve been buying tires from Discount for years, and theyre always the best. They have matched prices for us and they always fix flats on the new tires theyve sold you (unless theyre too far worn out to safely use them or theyre 10+ years old when you bring them back in). Id recommend them before Id recommend anyone else.

Ve
Review №90

Discount Tire has great customer service. Quinn went out of his way to do everything he could to help me with my car. They are fast and know what they are doing.Came in on Saturday June 1st 1019 with a nail in my tire. John helped me with great customer service. They were able to get it fixed in about 30 min on my big Toyota tundra. That is fast! John is so nice Thank you so much.

La
Review №91

Aww they are so nice! I really needed my car for a crazy day tomorrow and they so kindly squeezed me in at the last minute. Definitely coming back.

Je
Review №92

Matias is awesome. Super polite and handles himself very well. The world needs more like you dude! Two thumbs up?

Ra
Review №93

Sometimes they are a little slow. However, given the time I have had to wait at other places and that those places were usually more expensive and brutish about covering warranty stuff, it is a small thing.

Da
Review №94

Quick service and very nice people, Im a mechanic and I trust these guys with anything tire related!

Ha
Review №95

Came in needing a tire repair, and these guys got me up and running in no time! Super friendly and fast. I wish Id remembered the name of the young man who helped me, he was great!! Definitely going to be coming back here for any future tire needs!!

Mi
Review №96

They offer complementary free air checks and tire rotations, wait times are short, and they keep their store clean. Also appreciate how quickly they greet and help customers.

Ro
Review №97

Had low tire pressure. They checked it out and found a screw in the tire. It was repaired and i was back on the road in less than an hour! Great, fast, friendly service.

Be
Review №98

I always get such great customer service from the guys at this location! They are so friendly and nice and theyve always been super quick to get my work done! Thanks for making tire rotations so easy!

Bl
Review №99

Great service.Two of my tires popped while driving. I called in and forgot I had purchased insurance on my tires. I ended up getting two brand new tires for just the price of putting them on. They were fast and very friendly. Highly recommend.

Sa
Review №100

I love this location. Everyone is super helpful, whether I just need the air checked in my tires or if I need a whole new set. We have been going here for at least 5 years and dont have plans to go elsewhere.

Information
42 Photos
100 Comments
4.5 Rating
  • Address:972 S University Ave, Provo, UT 84601, United States
  • Site:https://discounttire.com/store/ut/provo/s/1744?y_source=1_NjI4MDg4LTcxNS1sb2NhdGlvbi53ZWJzaXRl
  • Phone:+1 801-343-3518
Categories
  • Auto body shop
  • Tire shop
  • Auto parts store
  • Auto repair shop
  • Wheel store
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–5PM
  • Wednesday:Closed
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:8AM–6PM
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Staff wear masks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
Amenities
  • Restroom:Yes
  • Wi-Fi:Yes
Planning
  • Appointments recommended:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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