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University Collision
1771 S E Bay Blvd, Provo, UT 84606, United States
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University Collision
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Br
Review №1

There are not a lot of shops I fill out reviews for, but University Collision will definitely be one of them.I was referred to them by a coworker who spoke of their high quality paints and I needed a project bumper painted for my Toyota Corolla Hatchback, so I decided to give them a shot. I spoke with Scott to get an estimate, and expected to have quite a wait due to their busy schedule. However, they were able to fit me in and I dropped off my bumper the same day. They did the prep work, primer, and final paint work on the bumper, and to my surprise they worked on it the very same day I dropped it off. I was able to pick it back up from them within 48 hours; their turnaround was fantastic.The bumper was exactly as I hoped it would look. Their paint is of very high quality. I was actually able to watch their painter match the paint color on my car when I dropped the bumper off and I was impressed that they went beyond just using the factory paint code color, instead using a process of narrowing down many close options to get a good fit again my cars existing paint. The result of this process was a piece that looks like factory paint and fits in well with the rest of my car. I am exceedingly happy with the quality of the color match. In some light a slight difference can be seen between panels, but this is almost guaranteed to be due to the fact that the clear coat on the rest of the car is not as new as the clear coat on the bumper, and does not bother me one bit.I am very happy with the work they did on my bumper. Since then, I have also been back to get some scratches buffed out from where I had been nudged by another car. Again they were able to fit me in despite their busy schedule, and took my car in right away. Within 30 minutes the scratches were gone and the impact points were virtually invisible. Scott and his team absolutely took care of me, and I definitely plan to return for any of my body/paint repair needs. I will also be recommending them to anyone I know that needs similar work. Their prices are absolutely reasonable for the quality of work they do, and I am more than happy to support their business.Check out my attached pictures for an example of the work they did for my Corolla! (the bumper without lower LEDs is the old bumper for comparison)

He
Review №2

This team is amazing! From the front desk to the actual body work, they don’t cut any corners, and they kept me in the loop for the entire service.I was T-boned on my way to work, and bringing my car here was the only good thing to come out of that. They saved my vehicle, worked with the unhelpful insurance company, and made my life go a lot more smoothly.I would recommend this shop to anyone and everyone!

Ha
Review №3

I would trust these people with my newborn child. Is that a little too far? Maybe, but I really just cant speak enough to how professional, kind, helpful, caring, and good these people are.Im honestly a little sad that my car is fixed because I wont get to communicate with them anymore, haha. Every employee I interacted explained things clearly and made sure I understood the process. They were fair and made sure I got the best price possible.Highly recommend. I dont think Ill ever be able to go somewhere else for car repairs.

Ka
Review №4

Everyone was professional, personable, and worked to get us a fair price while providing quality service. We went to several places who gave us much higher estimates and did not look for other parts, but University Collision took extra time to find us what we needed at an amazing cost. They also did it even with our short time frame! We would come here again without question, and we would recommend them to anyone.

He
Review №5

I think they have great customer service, I felt like I was welcomed and they presented me with solutions and were really good with me :)

Ky
Review №6

University collision repaired my Honda Civic after a deer hit. The damage was pretty bad and they were able to get the car looking brand new. They did a great job. Pete was patient with me and answered all my questions and they went above and beyond to try and find parts during this difficult time for part shortages etc. I highly recommend them!

ju
Review №7

I can not say enough about how great everyone here is! They go above and beyond to make sure your vehicle is returned to you in a timely manner and fixed properly! Jordan and Nik were so awesome and fixed my truck both times it was wrecked. Plus, they even fixed and delivered it to me, at my work, on the same day! They did an awesome job! Scott, the owner, is so easy to work with and Kassie the office Manager is just a gem and organizes everything so efficiently! I highly recommend taking your vehicle to them!

Vi
Review №8

These people are highly skilled and really easy to work with. Been going to them w my car problems for years and they have never disappointed me. Good people. Fair prices. Unbeatable service.

Da
Review №9

University collision is the only place to go. They are honest and friendly people. They are so good at what they do and keep you updated on how the repair process is going. Scott even came in on a Saturday morning, so I could pick up my car. Highly recommend!

Da
Review №10

I love Scott and his team at University Collision! Ive painted MANY golf carts with them, and theyve always been fair and the end product is amazing! Thats not-to-say that they cant do incredible work on cars too! After a fender-bender they took care of my 1999 Ford Ranger and made it look as good as new... well almost too good for a 99 ranger. :) I wouldnt hesitate to recommend them to anyone!

To
Review №11

They took the time to make sure things were done right. After preping the area that needed repaired I was called and told that they did not like how it was turning out so if it was OK with me they wanted to keep my truck one more day and make sure it was right. When I got it back I found that it looks better than I was hoping for. Scott was awesome to work with and made sure to keep me posted on how things were going. I would drive from Payson to Provo to work with them again!

Da
Review №12

After a car accident, we needed some work done on our car, and after visiting 3 different shops, University was over $400 cheaper than the others. They got our car done in 4 days, which was incredibly fast. It came back looking literally brand new, and everyone we worked with was very helpful and professional. We will definitely be using them again for other repairs!

Ju
Review №13

Had a great experience getting our vehicle repaired. Very professional, personable, great work.

Je
Review №14

Very fast service and helpful staff!They had very good communication and kept in touch with me throughout the entire process. When I got my vehicle back, it was fully repaired and clean inside and out. (And best of all they didn’t mess with my radio presets ;)They went above and beyond in service, even setting up a rental car for me.If ever I need repairs again, I will be sure to go back to University Collision.

Au
Review №15

University Collision did a great job making my car look like new again after an accident. They worked with my insurance and made everything very easy on my end. I was kept up to date on the status of my car and made aware of any news. Would very much recommend University Collision.

An
Review №16

Scott and his employees went above and beyond to repair my dented fender. Their facility, office, and customer service was all very professional, and they were totally transparent with me and their work. I received daily photo updates to see the work on my car. They worked very quickly and efficiently and I would have had my car back in less than a week had it not developed a minor, unrelated issue that reared its ugly head.Although they were only responsible for repairing the bodywork, Scott worked tirelessly to try and solve it, and we eventually resolved the issue and I had my car again. Scott and his employees went out of their way to repair the dent and then some.They reshaped, sculpted and paint-matched the fender expertly, I am unable to distinguish where the OEM ends and their work begins. I recommend University Collision for anyone seeking top-notch work and peace of mind.

Da
Review №17

DO NOT GO HERE! I took my truck here after an engine fire and I couldn’t be more disappointed in the results. Scott intially made me feel like I was in good hands but he’s a lot of talk. I was told 4 weeks tops and 4 MONTHS LATER it was done and it was a fight every step of the way. From having, to find and supply some of my own parts to not having things done at all to being cursed at !

Ja
Review №18

Great shop to work with and repairs were awesome!

Ja
Review №19

Nobody likes to have to fix body damage on their vehicles but if youre in a situation where you need to, I highly recommend these guys. Very friendly and informative on what needed to happen and they made my truck look better than new. Will definitely use them again if I had to!! Thanks Scott!

Br
Review №20

University Collision is amazing and I highly recommend them for your car repair needs. They do excellent work and are very customer-oriented. I took my car in to get a scratch repaired. Their pricing was very reasonable compared to other bids. Normally, it would take 1 or 2 days to fix this scratch, but they squeezed me in and I had my vehicle done and ready to go within 24 hours, so I had my vehicle before the weekend. That part is truly amazing but being without a car sucks! Thank you University Collision! They have definitely earned my business.

As
Review №21

Very quick, respectful.

Ch
Review №22

An absolutely amazing establishment that is run by a team that truly cares. Not only was I astounded by their friendliness, but also their impeccable work at such straight-forward prices. I had a nice scratch on the side of my car from a patch of ice on the driveway causing me to hit my garage. The door had numerous dings as well from years of being in parking lots and people opening their doors too quickly. To paint over the scratch, they first had to fix the dings, to which Scott called me personally to make sure the additional work was ok with an additional charge. That is thought for the customer, and now my car looks better than ever. They even washed it for me! I highly recommend this establishment for at least an estimate.

Br
Review №23

They did a beautiful job on my BMW. They have quality craftsmen and their customer service is fantastic. I highly recommend University Collision. I won’t go anywhere else.

Jo
Review №24

I chose them based on reviews and was very satisfied when I got my car back without any problem. Looks like new again! And they have it back 1 day earlier than promised.Way to go, Scott and Cassidy!

Ja
Review №25

Amazing service! Fast and efficient work done right! I took a vehicle to them to get fixed and they had it fixed for a fair price by the end of the day and also cleaned and vacuumed and detailed the inside of my car! I will absolutely be taking all of my future Car repair business to them! Very professional and very good at what they do! All around it was a great experience! I would give them six stars if it was an option!!

Ju
Review №26

I had a great experience working with University Collision for an auto repair. Scott and his staff are true professionals and work very hard. They helped me navigate through insurance, rental car, and provided frequent updates on progress being made (with photos). Their work is second to none, but more importantly, they want to help. I felt like they had my back every step of the way. I highly recommend University Collision, and I will be a long-term customer.

An
Review №27

This place is awesome! Most friendly and good looking staff.clean and Easy location access Theyre service was fast and detailed jobs . They kept me updated with every day photos to my car. Its my first time experiencing anything with my car in this type of situation. And they helped me feel that my car was in good hands! And it was! Thank you all for the amazing experience:) I will come to you again for anything my car needs in this type of service

Ni
Review №28

University Collision recently repaired my badly damaged Denali. When they were done, it looked phenomenally better than it had looked before the accident. University Collision has repaired multiple vehicles owned by myself or my family. Ill never take a vehicle to anyone else for body work.

Sa
Review №29

My brother was referred by the wife of an old employee... He has had a lot of work done on his car. Scott is kind and fair. His services are well priced and never, ever leave you questioning about the integrity of the work. My husband and I are so impressed. We will always come to Scott in the future.

TJ
Review №30

I would highly recommend going to University collision for any of your automotive needs, the owner is on site and extremely fair with his pricing while still keeping the highest quality of repairs and customization on any vehicle. The techs are some of the best in the business that can make your vehicle better than new! I suggest giving them a call, they are the only people I would want working on my automotive projects!

Ma
Review №31

I am EXTREMELY impressed with the service I received here.My husband and I were hit by the owner (thankfully nothing extremely major) but it did cause some damage to the radiator as well as some outer cosmetic damage to our car.Scott was MORE than willing to make it right. He fixed all the damages and when I went to pick up my car, I didn’t even recognize it!It looks so shiny and new!This place did incredible work!Everyone that works here has been so kind to us.I had never heard of this place until the accident, but now I’m happy to know they are here! Will definitely recommend them to anyone I know looking for an auto repair shop.You can definitely TRUST this place.

Ju
Review №32

This is one of the friendliest, cleanest places I have had the chance to have work done. Such a timely manner! Follow through is amazing. I say give this a try and I really think youll be sending friends here. I send every friend and family member I have and they feel they are really treated well. It is so wonderful when they all come back so amazed. Thanks for making me look good so many times.😆😁🙂

Ky
Review №33

Best mechanic experience Ive had. Very honest business. I would recommend them to anyone.

Jo
Review №34

We have been very pleased with University Collision. They are very honest, friendly and helpful. Their guaranteed work is excellent and done in a timely manner. They know how to work with insurance. We have used them twice and will continue to do so in the future. They even fixed something on my car for free!

Br
Review №35

This place has been a life-saver! I had gone to other collision repair centers in Provo that couldn’t get me in for at least 3-4 weeks but the folks at University were able to fit me in immediately. It’s unfortunate that my car was damaged so close to Thanksgiving, but it would seem like it was any other day for them. They were very easy to work with and were able to help put me at ease to this whole experience. Cassidy even offered to pick me up from the rental car place in case they couldn’t drop me off! Really nice people! They were easy to work with and provided constant updates. I felt like the estimates I was given were fair and accurate and much better than others I’d received. (I got quoted factory parts for a cheaper price overall than others who quoted me off-brand parts). Long story short, I will definitely recommend them again and suggest that you, whoever is reading this, take your vehicle to them!

Tr
Review №36

After my car was backed into, striking the passenger rear door, I needed to find a reliable body shop. I got quotes all over Provo and Orem, but found that the reviews for this shop were far above any of the others. Their rates were the most competitive as well. When I stopped by with my vehicle, Scott crouched down next to my car and put his ear to the door, and tapped all over and rubbed the crunched exterior, then from the inside repeated the process. It was like he was the dent whisperer! He then came back in and put together the quote quickly. They performed the work quickly. I called in to check on it because I was curious if they had the parts delivered yet, and they said Yeah were just finishing detailing it! Come pick it up! They honored the original quote and turned it around in less than 48 hours. Not only did they do a perfect job restoring the damaged parts of my vehicle, but they detailed the car to the point that it looked better than when I bought it! Im happy to join the impressed ranks that have enjoyed their experience with University Collision!

Ed
Review №37

They stayed to the estimate, and even allowed me to pick it up a bit early. They even washed and detailed my car, which was an excellent bonus. I appreciate the great service. I will definitely come back if I need anything else done.

Li
Review №38

These guys really worked with my insurance and the driver at faults insurance to ensure my vehicle was put back together the right way!! I appreciate being involved throughout the process. No one wants to be in a car wreck, but if you are and want to keep your vehicle then University is the place to take it! They went above and beyond for me, and I would absolutely use their services again!

Ne
Review №39

Top notch, top quality professional service! Scott the business owner and his technicians absolutely know their trade thoroughly and him and his front staff are very friendly, kind and professional. You can tell they enjoy their work and love being there! When our 2016 Jeep Cherokee was fixed which cost $7k it looked like our car came off the showroom floor brand new as if nothing bad ever happened and the lifetime warranty is no extra! These are the uncrash professionals because they have the power to hit the rewind button! They give you regular text and/or email detailed progress reports with pictures so you know exactly whats going on. While I was waiting in the front I could overhear Scott on the phone talking with one of his suppliers to negotiate a better or cheaper price for parts for a client. Not to be misconstrued as using poor quality parts. So I know he does a great job running his business and that you wont get ripped off or have dodgy work done! They are honest and sincere so I know they are a true blue AMERICAN small business! (Dion W) Provo UTAH!🇺🇸🇺🇸🇳🇿

Wh
Review №40

Very knowledgeable staff that helped me every step of the way. Amazing service and quality. Very quick and would always keep me updated. Highly recommend.

Or
Review №41

They were extremely professional and also very comprehensive, they try to give you the best option available. My experience was more than satisfactory

Ly
Review №42

I got body work done here after getting in an accident on a road trip. The door they repaired on my car was done in an unsafe and illegal way, putting my life at risk on the road because they did not replace the intrusion beam that had been bent. This beam in the door is what takes the hit during impact, saving the drivers life. When it is bent once, it has to be replaced, since it only works once. The outside of the door looked good so I might not have ever known, but luckily for me, the door sounded funny when it shut so I took it to get a second opinion, since University Collision was not helpful or open to my asking them about the noise (they got oddly aggressive when I mentioned it). When I found that the work they had done was not only not correct nor up to standard code, but that they had knowingly put my life at risk by not replacing the internal structure of the door (and they knew I was planning on driving back across the country at that!), I went back and brought it to their attention, asking for a refund for the part of their work that needed to be redone properly. The owner was angry, defensive, refused to own up to what they had done, was aggressive, hostile and attacked me in a horribly mean way. Without going into details, I ended up having to take them to small claims court which took months and finally got all the money back because the case was obvious, but it was a lot of effort and time and money that could easily have been avoided, and I was treated horribly in the process. They were deceitful up until the end, not only with me but with various organizations and the law. This was definitely not worth the couple hundred dollars I supposedly was saving by going with them over the other local shops who were much more honest and transparent!

Je
Review №43

University Collision is my go to place for any body work. Ive used them several times; they are honest, friendly, and do a great job. It is clear the owner takes pride in his establishment. Quick service. They do a great job of explaining the options and giving you the best choices possible.

Ca
Review №44

They were absolutely wonderful! They got me in and out the same day, and their service was PHENOMENAL!!!

Ja
Review №45

Great guys down there at University Collision. I had hit some black ice coming down Provo Canyon and wrecked my front end on a guard rail. They kept me updated as the process went along and made it a comfortable experience.

Er
Review №46

I am so pleased with University Collision! My car was ready within an appropriate time frame and it looked absolutely beautiful. The employees were so helpful and kind! It was such a great experience! Thank you so much for all of your hard work! I highly recommend taking your car to this shop! :)

Na
Review №47

University Collision did a great job in repairing my car. They had really great communication and completed the repairs in a very timely manner. I would highly recommend them to anyone in need of collision repair services.

Au
Review №48

This is the best car shop I have ever used. From the moment I entered into the office, I felt welcomed. The family that own this shop is so friendly. They kept my son entertained with the books and puzzles they had there, offered him treats and put on a cartoon for him. They explained everything in the quote I was given and made sure I felt comfortable with the price before they moved on anything. The prices are very reasonable! They also have a free service set up that sends you text and email alerts with updates. I was sent pictures of my car with every step so I knew that my car wasnt being neglected. When I picked my car up, it looked amazing. The paint was flawless. They had even cleaned out my disgusting mom car. It was vacuumed and wiped down completely. They guarantee their work too! So if the paint starts chipping or anything goes wrong, they fix it! My car is there right now getting more work done on it because I liked them so much. I will be recommending my friends and family to this awesome shop.

Sy
Review №49

Scott is the best! We had severe hail damage and he went above and beyond to make our car perfect. It looks better than when we bought it. He even detailed the inside for us. He’s the best option around!

Ra
Review №50

Highly Recommend! We loved our experience with University Collision--from our initial introduction to them to the daily text updates to the finished product. They did an amazing job fixing the sliding door on our van, and the people we interacted with were both kind and professional. Cant say enough good about this company.

St
Review №51

This is a great auto body shop. They fixed the whole drivers side of my car and it looked like new. They communicated extremely well with me throughout the whole process. Great customer service and awesome quality of care.

Je
Review №52

My experience with University Collision was better than I expected. Scott and Meredith were especially helpful and super nice to deal with, they were patient with me & took the time to answer any questions that I had. I got daily updates on the status of my car and I am very happy with the end result - my car looks awesome! I would definitely recommend this place to anyone needing auto body repairs!!

Sh
Review №53

I love university collision. They have fixed 2 vehicles for me now and always do an amazing job. They are fast reliable and have amazing customer service. If you ever need anything done make sure to use them.

Se
Review №54

Had a front fender. Scott was amazing. What I liked the most was how he gave me multiple options and explained them in great detail. Both options were very reasonably priced, and I went with the less expensive one (which he recommended, so I definitely wasnt being pressured into anything). The finished repair looked great and he even gave me a free bottle of touch-up for some pre-existing scratches and made sure I knew how to use it by showing how to put it on. So yeah, the repair was well-priced and only took a few days, so that was really good, but what I really appreciated was how well Scott explained everything in a way that I could understand my options/what would be done, as Im not the best with understanding complex car stuff. Everyone I interacted with there was really nice as well. Would definitely recommend.

Ro
Review №55

I took my truck in on Monday got it Thursday. They were quick and friendly. The quality of the work is very noticeable. We now have a new place whenever we need to repair our cars, plus they vacuumed and washed my truck! Awesome service!

pi
Review №56

I had a very positive experience here. Everyone was friendly, and I felt informed on the whole process. Scott talked through the details of the damage with me, pointing out which repairs were important for function and which were merely cosmetic. He also gave great advice on dealing with insurance. I was able to save a lot of money by prioritizing repairs. There was very little waiting. I would definitely come again if I needed an estimate or body work.

Qu
Review №57

University Collision treated me like an old friend. They are very personable and do everything for you that they can. They worked flawlessly with my insurance and made sure that my every need was met. The job was only $3.37 more expensive than it was in the quote and it looks brand new. Id definitely recommend, 10/10.

Sc
Review №58

Im really happy I discovered University Collision. I have needed their services twice in recent years and I really have to say that when I leave my car or truck with University Collision that I can not only trust that they will deliver great quality and service but will be done at a great price and will treat myself and my vehicles with dignity and respect. Kudos to the team at University Collision you deserve it

Da
Review №59

I was incredibly impressed with University Collision! They treated me with respect, service was fast and I was very impressed with the quality of the repairs. Would recommend them to anyone. Thank you Scott and your whole team!

Bl
Review №60

This company has been such a pleasure to deal with! Theyve been very helpful with the insurance and rides to rental to ensure I am taken care of. Best of all they are a lot cheaper than the competitors around. My estimate was a 1,000 dollars cheaper than Cascade Collision! Plus no where near as long wait time to get the car fixed. It only took them two days to fix my car where competitor would of taken up to 10 business days. Also, I had my gas door replaced that only cost $56!! It would of cost $100 just for the part alone at the dealership not including the work. I highly recommend this company if youre looking for being put first as a customer, low cost, fast and amazing work!!!

Sa
Review №61

GREAT service, AWESOME work, VERY kind and honest.... do yourself (and your car) the biggest favor and use University Collision. You will be well taken care of and very pleased. I cant say enough good things about them!

Ra
Review №62

Very fast and efficient. The staff are so kind and helpful. My car came home not only fixed but also clean which I didnt expect. Also, they have a fun thing they do where they send you daily updates and photos of your car as it is being fixed so you are kept appraised of what is going on. Highly recommend University Collision!!

Ka
Review №63

Im impressed with their thoroughness. They found damage another shop missed. Im having them do the work because even with the extra repairs theyre less expensive. They fixed another vehicle in the accident I was involved in and theres no sign any work needed to be done. That vehicle looks new again. Its several years old and has a lot of miles on it.

Da
Review №64

I cant say enough about University Collision. We have had to take my wifes car to them twice now and they have always been amazing at both customer service as well as high quality work. Cassidy and Scott were both great to work with. I honestly dont think I would ever take my car anywhere else for body work. I wish I could give them 10 stars!

Ky
Review №65

Really great service! The employees and owner were so kind to me. As cliche as it sounds, they really treated me like their neighbor. They did all they could for me as if it was their own car. The only reason for the 4 out of 5 stars is due to how much longer it took for them to fix the car than they said. I had a rental car for about 5 days longer than expected. However, I was very pleased with their customer service.

Er
Review №66

Treated us fairly and did a great job. Their service was well ahead of schedule and the photo updates of the work were great to have.

Di
Review №67

Really good customer service, helpful, fair prices. I felt like the guy was being really honest with me and he gave me options of used car parts to make things cheaper for me so I know he wasnt trying to take advantage of me. Id definitely go back here.

La
Review №68

Got in an accident and they took care of my car. Scott is incredibly nice and interesting in hooking you up with the best service! Pleased with my car, loved the personal experience.

Da
Review №69

Great customer service, really helped get me back on the road as quickly as possible.

Ch
Review №70

They took amazing care of us. They fixed our van super fast. They then vacuumed it out and it looks like it just got off the showroom floor.

Ka
Review №71

Never chose to use a collision service because I was always aware of getting taken, but NOT by these folks. They are honest, creative, and helped me with a decent dent in a large Chevy pickup. I didnt want any bells and whistles and they gave me what I asked for: a dent-free vehicle for less than $75. Didnt try to sell me on extra paint, clear-coat, etc. Honest, fast, and reliable.

Ta
Review №72

Scott and his team did a good job fixing the scratch on my car. They have lower prices than competitors. They also clean the car inside and out once theyre done.************1.5 year update: Change from 5 to 3 stars. The paint repair that was done still looks good. Theres no noticeable evidence of any repair being done. I had to take the interior trim off of my lift gate to do another repair to my car. I noticed that about half of the clips and pins that hold the interior plastic trim were either broken or missing; causing my lift gate to have obnoxious rattles for the last year and a half. University collision has been the only business/person to disassemble this part of my vehicle; Im the original owner. So while the paint work they did was good, their knowledge/care they took to disassemble and reassemble that part of my car was sloppy, damaging some of the attachment features on the interior trim of my vehicle. While the damage isnt visible when assembled, its certainly audible when closing the lift gate and driving on bumpy roads.

Aa
Review №73

Incredibly kind and helpful. I stopped by for an estimate, and he gave me some great advice, and let me know what I needed to do. Even did one minor repair on the spot. Very impressed with everything.

Co
Review №74

These guys are awesome and do a fabulous job with collision repairs. Simply the best job and price. So pleased!

Co
Review №75

In the past I had used University Collision before for a fender bender. I was very impressed with their customer service when I had a problem with that repair and returned. So, recently I had a serious accident and insurance did not total my car. I am again amazed and impressed with the excellent customer service and repair that was done on my vehicle. Thank you so much.

Ad
Review №76

Fantastic and quick repair! Costs were broken down honestly and ended cheaper than expected. Very affable people and will definitely come straight should I need any work done!

Pa
Review №77

Great work! And a great family that runs the company. I take projects to them weekly. They have a fast turn around, and the best painter around.

To
Review №78

I had been in an accident and needed my front bumper replaced as well as my resonator, liners for the wheel wells, and a side rocker. When I went in, things were explained clearly and the staff listened as I wanted to clarify what my options were. The car was completely repaired, looks good, and was done in a reasonable timeframe that was estimated and told to me before the actual appointment. Friendly staff, nice waiting area, overall pleased with the service.

li
Review №79

I was very impressed with the work that was done and how quickly it took to not only fix my car, but to vacuum and wash it as well. You can tell they take pride in their work. And it shows. I would recommend anyone who needs body work to them!

Mm
Review №80

Theyre great! Thats why I go back to them.

Mi
Review №81

Scott and his team are clearly driven by concern for your best interest. Professional. They sent me pictures of my car in progress at the end of each day. Delivered a quality repair in 3 days vs 5 at a well known nearby shop, and at 20% less cost. Their rates are slightly less and they didnt overbill with unnecessary extras. I appreciate that Scott discussed the work with me to ensure we agreed on the right course of action for my situation. Felt well taken care of.

Mi
Review №82

Needed work done on the rear bumper cover; very pleased with the end result. Work was done in a timely fashion. Friendly staff. I highly recommend this place.

Ka
Review №83

University Collision did a grate job on my and completed it the day it was promised even after having glass problems. I would not hesitate to recommend University Collision to a friend or family member. Im extremely pleased with their work. Thanks again for the great job and being timely getting it done.Karl Nielson

Ry
Review №84

Awesome service. Scott took very good care of me and my car. He was even kind enough to drive me up to Enterprise Car Rental to get my loaner.

Ju
Review №85

We had a great experience! Excellent service, our truck looks amazing, you do beautiful work. We will definitely recommend you guys to everybody we know. Thank you!

Ta
Review №86

Did a great job, I was very pleased and was very happy that I came.

Kr
Review №87

Living in Utah County this was the second time that I had to take my car in for body work. They have a friendly staff and their customer service is fantastic! I wont go anywhere else now!

Sc
Review №88

I took my Nissan Titan to get repairs after my wreck and everyone there treated me great, answered all my questions and took care of all my questions and concerns. I am very pleased with the results and quality of the work they did and hopefully never need to go back but if I ever do need repairs again this will be the first and only place I would go

ki
Review №89

Good work and great prices.

Ik
Review №90

The best customer care and service out of all the body shops Ive used over the years they make your vehicle look as good as new when theyre finished with it

Ra
Review №91

I bought a brand new 2017 Chevy Silverado. Before it even had 2000 miles on it, the bed of the truck got smashed in a parking lot. (So glad the person was honest and let a note with insurance info. Rare these days). I took it to a few places, even a dealer that just wanted to do a pound and paint. Drill a few holes to pull out the dent bang it close and put some Bondo on it. Throw a little paint at it and call it a day. I remembered that Scott has fixed some work cars for us and decided to have him take a look. As soon as he saw it before I could even say anything he said. Oh man a truck this new. It needs a new bed side. Finally someone willing to go to bat for me and get the insurance to do it right. He was also willing to put in the time to do it right. He worked with my schedule to get it done and the truck looks amazing again. Great to work with a guy who understands how much our trucks mean to us and how much we love them to look perfect. Can’t say enough good things about Scott and his team. Everyone willing to please, help and take the pain out of having a car accident. I also got daily texts/pics about the progress of the truck. Glad I did not settle for one of the pound and paint hack jobs.

Je
Review №92

These guys do outstanding work for a great price!

Li
Review №93

Worked on several of our cars and every time has been a great experience. Honest, get things done quickly and treat you with respect!

Br
Review №94

Took my car in for a bumper replacement. They took care of the painting and prep beforehand, then the actual replacement took less than 30 minutes. Very happy with the quality of work, and the good treatment of my time.

Ro
Review №95

Had a lady run into my truck and my insurance gave several auto body shops to choose from and I picked University Collision. I am glad I did. Scott will take care of you and get your vehicle back to you on time. He is very prompt and makes sure everything will be taken care of and any questions answered. When I first brought my vehicle in, I had my kids with me and they were very kind, even with the kids being little rascals. They gave them some ring pop suckers and they loved it. If I have to get any my vehicles repaired in the future, University Collision will be the shop I will go with.

Ja
Review №96

Scott and his crew went above and beyond for me. Me and my family had been coming to University Collision for years, and I knew the old owner Jim had always done a great job. I didnt think that the service could get better than it was when Jim ran the shop. It definitely has! Scott did everything he could to make my truck look as good if not better than before. Anybody who needs body work done on their vehicle should definitely bring it in to University Collision! I could not be happier the results of my experience with them. I dont usually write reviews for companies but Scott and University Collision went above and beyond for me so I know they will for you. It is your loss if you go somewhere else.

An
Review №97

Scott did work for me in 2007. He did such a great job that I knew exactly where to take it when someone backed into me last week.Scott, Jim and Christy were all very friendly and outgoing. It made an otherwise frustrating experience much, much easier.Just as I thought, my car turned out looking like new. If I ever have another need, I know I will take it here.

Ka
Review №98

On January 3rd 2019, Scott Fazio helped me by fixing my frozen windshield wiper and getting me on my way, even though that wasnt what they do at University Collision in Privist, Utah. Thank you again Scott. We need more of you in this world!

Ja
Review №99

The company did a great job! They fixed my cars exterior quickly and were very eager to help.

BA
Review №100

They are really nice people, gave me a fair price to install my front bumper and was in and out of there in 40 min.

Information
60 Photos
100 Comments
4.9 Rating
  • Address:1771 S E Bay Blvd, Provo, UT 84606, United States
  • Site:http://universitycollision.com/
  • Phone:+1 801-374-1127
Categories
  • Auto body shop
  • Auto dent removal service
  • Auto repair shop
Working hours
  • Monday:8AM–5PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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