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Mr Aberthon
510 Boston Post Rd, Orange, CT 06477, United States
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Mr Aberthon
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jo
Review №1

I would like to share my experience dealing with Mr Aberthon, I ordered a phone from them recently, received the phone right away, turns out my husband could not use it because of his carrier and they totally understood and promptly refunded the money for the phone. I was very impressed with their customer service and would purchase a phone from them in the futurefor sure !!!

Le
Review №2

Mr Aberthon is an amazing place to do business with. I have the utter most respect for their level of customer care. Noach has been extremely helpful throughout the entire process and to be honest, has surpassed my expectations given that he personally went far and beyond making sure I was satisfied to the fullest. You cant go wrong with them. They know what theyre talking about, theyre very motivated to help you, and their prices are impossible to beat. A++++Thanks Guys!Keep up the good work.Leo

ma
Review №3

Great website!!! The device I ordered was delivered in the time promised. Once it arrived, I needed help setting it up because Im not tech savvy at all. I was very pleasantly surprised at how easy it was to get a real person to help me (called during weekday business hours). From start to finish, the customer service at Mr. Aberthon was top notch!

Le
Review №4

I received my Galaxy S5 Active cell phone three days after I ordered it! I ordered it on Sunday and it arrived on the following Wednesday! It had to come clear across the country! I was concerned that it would work properly since it is an AT&T phone, and I use T_Mobile. However, it works great with no problems on the T-Mobile network. I had been assured of that when I emailed Mr Aberthon with that concern. I received the reply very promptly. All in all it was a very good experience. By the way, the price was very reasonable, too.

Ge
Review №5

I am very happy with this company! Great customer service! They were very fast shipping the product I bought from them and after that addressed the minor problem I had in a very timely manner. Great communication!I would consider buying from them again and also would recommend them to my friends. Thank you guys!

B.
Review №6

Super fast delivery, great communication, very professional and honest. They were available all throughout the process, so I will definitely consider them in the future. A pleasure to deal with such professional people who make their transactions easy and stress free!!!

Al
Review №7

All round great experience, but mostly impressed with their customer service. I did not even have to call. I sent one email and received very prompt and helpful assistance. They seem to live up to their mission about customer care. Ill definitely go back for my next phone purchase.

St
Review №8

Customer service is outstanding! The phone we ordered did not work out for us but each time I contacted Mr. Aberthon the response was immediate and helpful. They were also very flexible with their return policy which we greatly appreciated.

Da
Review №9

I bought a somewhat smart phone from these folk. It arrived promptly. It is in excellent condition as described. The price was right. There was excellent communication from purchase until after delivery. I will check Mr. Aberthon in the future before I buy.

Ma
Review №10

Purchased a phone. It was shipped within an hour of my purchase. Ended up not needing the phone due to work purchasing one, the guys at Mr Aberthon went through all of the packages from that day to find mine to make sure it didnt ship! Really appreciate the extra effort and will recommend them to friends and look there first when purchasing my next phone

ra
Review №11

Hello fellow Mr. Aberthon fans. Wanted to leave a quick review of the help I received from Noach. Purchased a unlocked Samsung S5 Active in December 2016.Has a issue with my Mobil data connection and Noach walked this 67 year old through a couple of easy steps and my problem turned into a simple solution. Thanks to Noach I am a happy customer. Will recommend Mr. Aberthon in the future.

Ro
Review №12

FANTASTIC customer support. Not being a computer Guy I had issues getting a Unite Explore hotspot up and running. Through a series of extremely timely emails they had me up and running. Clear direction even I could understand. My GO TO place from now on for this type of gear.

Ba
Review №13

I was very happy with my experience with my order for a Samsung Note 5 from Mr. Aberthon. I ordered a 32 GB phone but when my phone was delivered I found that it had been previously opened. I called Mr. Aberthon and they immediately sent me a return label and I sent it back without charge or question. I received a new phone within a week, that was obviously brand new and an upgrade to 64 GB. I got more than what I ordered at no additional cost to me and without question. It was an overall great experience.

Ye
Review №14

Excellent customer service!I bought an S5, but when I got it it turned out the phone was having a hard time charging. The rep I was in touch with was very responsive, within a few days I had a new phone in my hands, no hassle.

Wa
Review №15

Mr.Aberthon offers fine some hard to get and not well know high end cell phones such as the Samsung S5 Active model like I purchased. Happy to get it, works great. Give them a try, I think youll be pleased.

Mi
Review №16

Noah at Mr Aberthon was a pleasure to deal with. I had some questions about which smartphone might be best for what I need, and he couldnt have been more helpful.In the end, he didnt try and sell me the most expensive phone, but the one which he felt would suit me best, and he got the choice absolutely right! I cant recommend Mr Aberthon highly enough.

Ve
Review №17

These guys are great. I ordered a phone from them which didnt arrive at the scheduled time but was eventually delivered. They not only communicated with me each day regarding my concerns, they also mailed a replacement phone.

Ra
Review №18

I asked for information regarding the samsung rugby pro via email and received a response the next day. The information was informative and helped me to make my decision to purchase the phone. Overall I would have to say the customer service is pretty good.

A.
Review №19

I was in need of a specific device by a specific carrier due to personal reasons. Even though an unlocked device would be fine, it specifically had to be an AT&T Samsung Galaxy Mega 6.3 SGH-I527. I had absolutely NO LUCK in my search to find this device in NEW condition until Mr. Aberthon was mentioned to me. I looked on the website and found the device I had spent several weeks looking for. Due to the nature of my personal reasons for this specific device & carrier I then called them. I must say I was treated with great respect. Each question was answered thoroughly, in depth and to my satisfaction.Upon ordering the device, I then called them back and asked if it wouldnt be to much to ask, due to a compromised situation I was in if they could complete and ship my order as soon as conveniently possible for them to do so. I was told my order would be completed and shipped THAT DAY with no problem. And just as they said (actually within an hour or so) I received an email stating that my order was completed & shipped, including a tracking number for my order.I did not pay the extra $$$ for quicker delivery but I can say I received my device from Connecticut, and I live in the deep south...in Georgia in a very timely manner. I was pleasantly surprised with the quick arrival. I am also very satisfied with the device I ordered as it is exactly what I needed and had been searching for. I would recommend Mr. Aberthon for any & all cell phone and/or hot spot devices. Their customer service is TOP NOTCH & I couldnt be more pleased with my experience with this company!

Na
Review №20

I am very happy with my purchase of a unlocked mobile hotspot from Mr Aberthon. I was able to find the features I wanted at a competitive price. Delivery was prompt. I had a question about set-up and called the support number which resulted in an immediate solution! Up running and online in no time, thanks!

Ma
Review №21

We purchased two new Samsung Galaxy S4 mini smartphones for a very good price. Our email and phone contacts with the staff were professional and positive. Noach was very helpful in addressing a charging problem we had with one of the phones. The issue was solved quickly and effectively by these folks. We live in CA but I still liked that on their website they had the location of a physical business building in CT. We had a good experience with Mr Aberthon.

Ro
Review №22

The online order was easy to use, almost as good as Amazon. However, I did not receive an order number when I submitted my order. It wasnt until several hours later when the order confirming email showed up that I had an order number. Also, I expected that the confirming email would come in 5 to 10 minutes, not 2 hours.

M
Review №23

Excellent product. Very customer oriented, with positive support when we needed it. We thank you and will do business with you again.

Jo
Review №24

I bought a Samsung Rugby 2 from these guys. It shipped quickly and arrived in a couple of days. There was something wrong with the charger port on the phone; it was loose and looked like it was worn out. Once they were informed of the problem, they sent me a new phone free of charge.So very good customer service in my opinion. Although I guess Ill ding them a bit for not making sure the first phone they sent was in operable condition.

Ra
Review №25

They support you AFTER the purchase, which is more than can be said for most big outfits and even small ones. Patient, open and also good at explaining things you didnt know, such as the need to add configuration data to a hotspot if you use it for a different carrier. Thanks a lot!

an
Review №26

I bought a Rugby4 samsung phone. Delivered ahead of time. Worked as advertised. Called Mr. Aberthon for information. They were very prompt and polite and patient in helping me set up phone.

I.
Review №27

One of the best CS possible. Fast delivery. These guys really stay behind the products they sell.

Ad
Review №28

I had to change my order shipping speed unexpectedly. The team was able to get my product out same with the faster shipping.

As
Review №29

The best unlocked phones ever، I ordered cat S60 the most rugged phone with flir thermal camera and underwater camera, it was so much cheaper than anywhere else, delivered fast in a nice package, I love it so much

Da
Review №30

Ordered a brand new feature phone from Mr Aberthons website for my dad. What arrived was a used, heavily worn phone. It was the right model, but definitely not new. That would be enough to warrant a 1-star rating, however support was fast to send out a different phone that does seem to look brand new. The new phone works great so far, but this transaction left a bad taste in my mouth.Review aside, it seems like a strange mistake to make on accident. I cant help but wonder if theyre taking advantage people who prefer feature phones and dont feel confident enough to complain about not receiving exactly what they ordered online.

Ji
Review №31

I oreder an T Mobile phone to use on Consumer Cellular or AT&T. But it would not work, I asked to return it, and they were very quick to credit my account upon return. We are very pleased with Mr Abertron. I hope to do buisness with them in the future. Thanks again. Jim

ma
Review №32

I dropped by this warehouse and the costumer service the boss gave when he was very busy was unreal. They truly coustemer care seriously.I would highly recommend this business to anyone and specialy to wholesalers of the cell phone industry.

Br
Review №33

This company is the best Ive ever seen on the internet so far so good that I bought my second phone from them less than a few weeks ago their customer service is excellent Noah was very helpful and if I need to buy phones in the future I will definitely come to them

Th
Review №34

I recently took delivery of a new Netgear 815S Hotspot that is absolutely perfect; just as advertised. Good price, quick delivery, just an excellent buying experience. Mr. Aberthon is the way to go....

Ki
Review №35

My nephew purchased a phone from this seller and gave it to me as a Christmas gift. I, however, did not have the correct SIM card for the phone. I contacted the seller who promptly and courteously responded! He helped us resolve the problem. Customer service does exist!

Ha
Review №36

Had some confusion on which carrier to use with my newly purchased NetGear personal Mobile Hot Spot. After some discussion Noach helped me understand the technology and the carrier that would best work for my needs. Neato :>

Ma
Review №37

Quick shipping, great prices, and solid customer service.

sh
Review №38

I email them for a wholesale quote I needed 25 hotshots for my business and they gave me a really competitive price

Dr
Review №39

Mr. Aberthon has great phones at amazing prices. The customer service is the best!

Me
Review №40

Amazing people. Amazing Service. I cant recommend them highly enough.

as
Review №41

Excellent service. Great people to do business with.

Ro
Review №42

I had a problem that was resolved very quickly, efficiently and courteously. I would highly recommend using Mr. Aberthons products.

No
Review №43

I ordered a Netgear Unite Explore unlocked hotspot. USPS managed to smash my shipment (looked like it was run over by something) and delivered it wrapped in plastic to keep the broken bits inside the smashed box. I took pictures of the condition of my shipment and emailed MrAberthon customer service asking for a replacement or refund. They replied quickly asking which I wanted. I asked for a replacement hotspot which arrived about 4 days later. This time USPS managed to keep the package intact and the replacement works great. I would buy from them again, they have great customer service.

Av
Review №44

Really good customer service I received a response from them within 20 minutes with a really accurate response

Ja
Review №45

My Samsung S4 Active finally died and I didnt want to give ATT another eight hundred dollars for an S7.The unlocked S5 Active I purchased here was everything I needed. The SIM card from my old phone plugged right in and I was through. The overnight service was 24 hours long.An awsome deal.

Mi
Review №46

The company went out of there way to have a great transaction. Ill be back.

Do
Review №47

This was my first purchase from Mr. Aberthon and even though what I originally purchased was an unlocked mobile hotspot, what I received was NOT unlocked. I called them and they spent about 45 minutes on the phone with me trouble shooting the device to unlock it and we were able to make it work, but could not confirm that it was unlocked. They offered to replace it, which they did with a confirmed unlocked device and provided me a nice discount on a future purchase which I took them up on immediately. Both the unlocked mobile hotspot and additional purchase arrived and they provided a package to return the prior mobile hotspot at no additional cost. I would purchase other devices from them given the way they handled my situation. Thank you!

mo
Review №48

Nice new start up small business received my new phone 4 days after ordering it honest sellers!!!!

Si
Review №49

A++ Amazing Kyocera DuraXe. Will get more phones for my family!

Al
Review №50

When my older Pantech phone began to mess up I went to my provider to get a replacement. Unfortunately they no longer carried a simple messaging phone. I dont need a computer (Smart phone) to carry in my pocket so I went on line to find one. After searching many sites I found Mr. Alberthon. WOW what a great selection with more than affortable prices. I found the Pantech Laser for under $100.00. Shipping was quick and I am very pleased with it. I would diffidently recommend Mr Alberthon to anyone looking for great phones at an affordable price.

El
Review №51

Really informative website I just bought a Rugby 4 cant wait for it to come😃😃😃😃

is
Review №52

Best customer service Hannah was lovely to deal with

ja
Review №53

U ordered a brand new phone for the long battery life and the battery doesnt last long at all. Very disappointed as I paid a lot for this phone and was suppose to be brand new.

sa
Review №54

Although I rarely write reviews, I wanted to share the great experience I had purchasing an unlocked Netgear Unite Explore mobile hotspot from Mr. Aberthon. The product was a great price with an extra discount located in their FAQ section and I received it quickly. I had a few issues setting up the hotspot with my t-mobile sim, but Mr. Aberthon responded promptly to my emails and helped me get the hotspot working. I am extremely happy with both the product and the service and will definitely purchase from Mr. Aberthon again.

st
Review №55

Super fast-polite-impeccable service. WILL USE AGAIN

ph
Review №56

Very rude customer service representative. The customer service dont want to refund you your money after you return their product.

Je
Review №57

Very fast and reliable service. Device was as described.

Se
Review №58

Best price on web, fast shipping, very helpful and quick support

Jo
Review №59

Very prompt responses and helpful at all times.

Ro
Review №60

Great price for product, fast free shipping. Seller was very responsive when asked questions over contact form on his website.

Ja
Review №61

Great prices and fast shipping ! A++++

Me
Review №62

I bought a Hotspot and I love it A+++++

Ti
Review №63

Item I received was not new in box and missing a cable.

Zu
Review №64

Best in the field!

Ro
Review №65

Awesome...!

Information
3 Photos
65 Comments
4.8 Rating
  • Address:510 Boston Post Rd, Orange, CT 06477, United States
  • Site:https://mraberthon.com/
  • Phone:+1 203-344-5935
Categories
  • Cell phone store
  • Electronics store
Working hours
  • Monday:Closed
  • Tuesday:10:30AM–5PM
  • Wednesday:10:30AM–5PM
  • Thursday:10:30AM–5PM
  • Friday:10:30AM–5PM
  • Saturday:10:30AM–1PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
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