Food is good. But what turned me off is when I heard the boss yelling at his employees like they were cattle. It is embarrassing and no need for that.

Soup and tuna sandwich combo did not disappoint. Quick spot for lunch stop during mid NYC walk & shopping. Typical NY City deli style pickle and slaw added to the extra large half sandwich portion. May 2019

Killer breakfast. NYC prices.

It’s good for a quick pre theatre bite. Lots of options. It’s not super memorable but will do.

The quality of the food and service is horrible, dirty cups broken mugs... how to enjoy?

It was nice. Order wings, they were a bit over priced for the amount. Our service was good. The carrot cake was a little dry

Lots of bad reviews for this place, but I had the opposite experience.My group came here for breakfast and were blown away. My girlfriend and I shared a grand slam and it was enough food for the both of us. The eggs (like the rest of the plate) were delicious.Our waiter was nice and just attentive enough.Id gladly go here again and again.

Waiters were okay but not the most welcoming. I got my food fairly quick but for that price, it‘s a joke. Reubens burger is very good, however the fries were tasteless and probably frozen and the tiny portion of coleslaw probably wasn‘t fresh too. I paid almost 30$ for a good burger, but that‘s it. I would‘nt come back and I wouldn‘t recommend this place.

I wish I could put 0 stars for this restaurant it was the worst morning ever in New York t, the staff was very rude. They almost kicked us out, the pancakes you can smell the egg and Burn out 😷if you want to ruin your morning go there👎🏼

Amazing cheesecake!! I had the tiramisu cheesecake and it was absolutely delicious and a very large portion! Customer service was good as well. I haven’t tried anything else on the menu, but the cheesecake was well worth it.

The reason I give it a 2 star is because the cookies were probably lying there for day it looks dark and swampy like uh no thank you!!! But I got a chocolate chip cookie for like 3 bucks but not a fresh cookie.

Very good service good dishes prompt service and overall good building

Went for breakfast, service was great, and one of the best diner meals I have had. Downstairs a little dark, but second floor bright and a good view of the street below. On the pricier stuff for a diner experience, but that is what you get for the location.

Roxy Diner has great tasting cheesecake and food !!!! The staff is very friendly, especially the Boss!! Its always a pleasure to eat n relax here !!!

Great location but the food was just not good. I ordered the ruben. It came on a hard piece of bread which was not good. My husband ordered the big breakfast that for what you pay is not good quality food. The servers were nice.

I can only comment on the cheescake. I had the oreo and my buddy had the raspberry (I believe). It was somewhat of a cross between a NY Cheesecake and the Cheesecake Factory. In other words, it wasnt as heavy a NY cheescake, but heavier than the Cheescake Factory cheesecake. We both enjoyed and it and they gave us healthy portions.

We stopped in for a brunch here and loved it. We sat on the 2nd floor overlooking Manhattan streets. Great view while enjoying good food. Both the service and food was great.

Great place! Beautiful view from the second floor of restaurant. Great place for food and drinks. Pics taking from second floor.

Service was excellent. Food was very average. Dinner guest ordered quesadilla and I ordered BLT. Very expensive for very average food.

The Mac and cheese is just macaroni with a Kraft single on top. FOR $11! Absurd

Not the same Roxy we visited on our first trip to NYC. WASNT the same AT ALL!! We were so disappointed 😪😪

Love, love the cheesecake!!

Sandwiches were delicious and portions were rather nice.

The food was not good. We ordered Grilled ham and cheese and tomato soup. The soup was barely warm and the sandwich didn’t have ham on it. They brought us grilled ham to add to our sandwich.They then charged us $10 for the ham they forgot to put on our sandwiches. The cheese was craft singles/square. The service was friendly and fast. The bathrooms were very dirty as well. We come to NYC twice a year and this was by far the worse meal we have ever had here. I would not recommend this place.

It’s a great supplementary place (if your in the area or the wait was too long at your desired restaurant). The service was great, just like most nyc restaurants it is fast pace. The food was great especially for the price. Our server Marie was pleasant and so was management, they made sure we were taken care of.

We stumbled upon this place when we were heading to a play in the area. For a Friday evening around 7pm, it was surprisingly no wait. We were seated immediately. Staff from management to the servers worked together to ensure you had whatever you needed. The food was great. My sister ordered the Turkey Burger and I ordered the Fish and Chips. Great food and there wasn’t a long wait for your food either. I wild want to come back and try the fresh dessert from the bakery!

Decent coffee, really good cookie and brownies

We decided to hit this place up after there was a long line at another restaurant we were hoping to get in! They seated us pretty quick with it being a Friday night which was nice! We sat down and got our drinks fairly quickly. The parts listed above is why I gave it a two star. I ordered an omelette and some French toast. When I got my omelette there was no cheese so I sent it back. They brought the same omelette back out and all they did was slap two pieces of cheese on top and popped it in the microwave. It was gross. I tried to eat it but couldn’t. The French toast was stale and over cooked and the syrup had been setting out way too long. I wouldn’t recommend this place unless you have a horrible hangover and no tastebuds.

If you love Broadway and want a unique experience, you’ve got to include a meal at the Roxy. Ask to sit upstairs for dinner. The food is good and you will be treated to unbelievable live music from the servers. They are aspiring Broadway performers with phenomenal voices and the passion they have for Broadway is contagious. Next to the Broadway shows we were in town to see, this was the highlight of our trip.

Staff is friendly, they truly want to accommodate. Which is why we chose to dine there twice.Large Portion Plates.Id rather have less and PREMIUM QUALITY Menu items.Like Genuine NY RYE BREAD for THE FABULOUS CORNED BEEF.I hear theyre rearranging things w/staff & entertainment. Fantastic!!!My suggestions are:Hire a NEAT FREAK to spruce things up.You dont have to remodel just keep it simple, clean and tidy. especially the restrooms and entryways.NO PINK Hand Soap.Less IS MORE.Size down the Menu and Step up the Quality. Less WasteBakery Items that are Fresh Baked Daily.Id rather get the last cookie, or choose something else rather than 1 of 50 what appear baked last week.Widow seats should be 1st come 1st serve no matter the party sizeWindow Cleaning a MUST.Prices are NYC fair and acceptable.Urban Dictionary: def for Roxys is Pain Killer!!!Kill the Pain of Customers having to look for anywhere else to dine.All THE BEST... Hope to visit NYC and Roxys next year.

Had salad and cappuccino. My cappuccino was yummy. Chicken on salad was actually pretty good too. The Waitress was friendly and quick. However, they started playing some club type music that seem to get louder as i was sitting there. Fortunately I was there while theatre was on...otherwise it would have been crowded

Had the Reuben it was very good portion was huge service was great price, its New York.

Fantastic. Amazing. The wait staff is just so spectacular I can’t even put it into words. New favorite place!!! Make sure to ask for Quintin or Jesse because they are the best of the best!

I like smaller businesses, however the prices of this place is ridiculous. $5.00 for 1 scoop of ice cream and $12 for a little cabbage roll filled with what seemed like leftover ground beef. However the customer service was really nice.

Totally rude staff. We came to have some warm drinks. Waiter took an order but 5min after other waiter came to say they serve warm drinks only for takeaways. So we left.

Fantastic restaurant!!!! Good music, everyone is so talented and the food is great too!! Also shout out to Quinton and Jesse the best boys

The server seemed as though she did not want to serve us, the booths were aged and the padding had receded. Their second floor was closed and it was overall dirty and the tables were very close together. Flies among other things, great location though.

Service was good, and our waiter was friendly but food was really lacking. Roasted potatoes looked like they should be delicious but they were soggy and obviously steamed to keep them fresh. No crunch or crispness. English muffin in which the eggs Benedict was served was also mushy. Nothing horrible here but nothing to remember either.

I have no idea why there are so many 1 star ratings. Place was great, food was great, service was great. As far as price it’s NYC & I thought you got what you paid for. Went for breakfast twice and did not disappoint. Highly recommended!!!

Stopped in for a bite before a show. Ordered 2 appetizers and was there for an hour (yikes). Food was okay, chicken fingers were good but how hard is it to mess those up, and Im not sure that the chefs have ever seen a potato pancake in any form. Service was good but disappeared for a long time and never actually came back to check on how we did. The bus girl did the best job. Be aware of automatic gratuity.

This was a nice find down near the theater district. Easy access to the subway. Had breakfast twice here during our visit. Each time the food was great and service was good. A nice selection of pastries are available. The omelettes were a favorite as well as some of the sandwiches and wraps.

Very expensive, impolite (they forced us to buy more because obviously three coffees and a cake wouldn’t be enough for them) and toilets were very dirty.Additionally, they force you to pay 20% tip (automatically charged) even though not worth it.We will never go there again, bad place for broadway area!

Stumbled upon this charming new diner near the theater district. Great food and delicious pastries and treats. Friendly staff. Only 1 bathroom that can use a remodel. Im definitely making this a regular stop when I come in for a show!

Although server was pleasant enough, the food was NOT nice. Waffle was inedible - cold and claggy (a good Scottish word to describe consistency);You know its bad when a ten year old pushes the waffle away. When we complained he offered us a 97cent reduction on the bill.

Great food, the wait for our food was long, but the singing was amazing. That place is full of talent. Definitely will give them another shot.

This place has definitely gone down hill. Moved from right on times Square. Just isnt what it used to be. Plenty of better choices.

Bad drinks for the cost and too rushed waiters.

The Roxy is our go to place when we want good food and do not have a lot of time. They are fast and friendly. A table of 10 of us was served quickly and everyone enjoyed their meal.

First day we went upstairs to the bar and had drinks only. We ordered a few different cocktails had a really good service and nice drinks, the tip we gave was at our own discretion And we didn’t mind as it was pleasant. We decided to go back the next day for food and sat downstairs, this was a disappointment, food came up far to quick, and everything was overdone and cheap, the service wasn’t great but worse of all was the automatic gratuity we had to pay. Personally I feel that we should had paid what we felt not what we were told to. 20% seems a bit excessive for bad service. Please visit George’s dinner next to rector street, best food in all New York !

Looking for an escape from a very crowded street. They sat us right away and provided exceptional service. Food was good and the children were happy.

Had a great breakfast here. Host/waiter was very friendly and attentive without being smothering. Service was quick and the food was very good. Potatoes were out of this world and the breakfast panini was delicious. A little expensive but portions are very large. Great location, great food. Would definitely go back for breakfast.

This was very convenient for us, since we were late getting into New York City. It was located on 8th Ave, behind our resort. Sandwiches are hugh. We had eaten there a couple of years ago, so we went looking for it. We didnt like the way they watched us eat, but in New York maybe they have too. Well try it again one day.

TRASH! Easily the worst food I have ever had in NYC. My 6 yo usually devours mac-n-cheese. Not here. Kobe sliders??? The server didn’t ask me how I wanted them cooked. No flavor whatsoever. No SnP at the table. No mayo in the entire building. Brioche buns were stale as last week’s bakery bread. I still tipped because I’ve been a server and a manager and most of them seemed to be working hard. So for me to even leave this review means the place and food were TERRIBLE. Never again!

LEllie provides excellent service. Very attentive. Suggest you order a quick omelette before a Broadway show.

Searching for a breakfast place on a city vacation, my family and I went to this diner. From the moment we stepped in we felt that we would have a good breakfast but that couldnt be further from the truth. We felt we were rushed to our seats and rushed to order, two of us had ordered the buttermilk pancakes, which were advertised as having a choice of sides which the waiter did not ask us about, while the other had ordered an omelet. After a 20 minute wait our food was brought out to us and we were shocked. The pancakes were yellow and fried, the fruit that was given to us was warm and tasteless. The pancakes tasted more like bad funnel cake than buttermilk and the powdered sugar sprinkled on top was anything but. The omelet turned out nice, overcooked, but from what was given to the two of us we were surprised that it was decent. After we told the waiter that we did not like our food she quickly grabbed our plates and mentioned getting the manager, which is something we did not want. After a 10 minute wait she just gave us our check and we quickly paid and left. The prices were astronomically high for the quality of the food, I would definitely not recommend coming here.

Watched a black mans pants fall down while we were eating dinner..wearing no underwear. It was live xxx. Only in ny.Great espresso. Big portions. Loved it when people looked in the window at us.

Horrrible place. Charge 15$ for a frozen hamburger patty slapped on a bun. Gave us a steak sauce with the lid not screwed on so when we shook the bottle it went everywhere.... annnnd the server did an automatic gratuity added to a check for a table with 2!! No signs up, no warning. When questioned about it they said they add it to every check because people don’t know how to tip. Will not come back!

Skip Juniors and head to Roxys second floor! Easy access to theater district with minimal wait and fast service to good diner menu.

Good food service was just okay though. I reccomend everyone give it a go can be crowded at times.

Food was ok, service was pretty good and they where really polite and helpful. Pretty standard diner food

Service in my opinion is only fair at best.pastrami is pressed style .Oh well.I have justed had a N.Y experience.

I dealt with discriminatory service reminiscent of days just after segregation, I was neglected because of my skin tone and my age and the fact that there were white people behind me. It was like I didn’t exist, and when I finally did get my food, it was subpar in taste in addition to being cold. As if I’m wasting my money on this garbage.

Very expensive but then Im used to Connecticut prices. We shared a Turkey club that had a lot of Turkey but the bacon wasnt crisp or cooked enough and had a funny color it was 19.99 for one sandwich. We bought two large sprinkle cookies that were good, on our way out.

Super nice little place with great food and good prices. Our server was very nice and we were in and out quick! Taking the kids there today:)

The server was sweet and attentive. The reuben and fries were delicious. Pleasant place to relax and enjoy a bite. The price was reasonable. I would gladly give this place another visit.Came back for breakfast and was not disappointed.

The ambiance and location are great with a wonderful view from the second floor. The food was plentiful, fresh, and tasty. The issue we had was that there was a lot of gristle on the roast beef on our sandwich and when we attempted to tell the manager about it, he became very angry and rude, telling us that that is how roast beef is, that he had not charged us a plate sharing charge for our bowl of soup and that we should just pay our bill and then he walked away! Our waiter on the contrary was lovely and very attentive.

Went for dinner pre show which was down the street, realized left my jacket there, was back in less than 10 minutes and it was gone, returned after show, and still never showed up although it was seen by staff; the manager at the time, had no reaction but to point at the sign stating not responsible for personal property! no, let me have your number if it turns up, and basically just rude and uncaring.This was Wednesday evening July 24 @ 6:50PM and 9:00 PM - no way to someone walk in off the street and take it; should have been put aside as soon as it was seen, very disappointed with the horrible attitudes,I know this is not my true New York

I am delayed in writing this review because I have been travelling for work but did not want to forget to review this disappointment. I was visiting NY a couple of weeks ago and went to this place as we were passing it on our way from our hotel and were ready for lunch. We sat on the second floor and had a nice server taking care of us. As we were waiting for our food, this man comes upstairs and begins going off on one of the servers. He was screaming at him and cursing. Mind you, there were families with kids there. We asked one of the servers who that wild man was, turns out, hes the MANAGER of this place!!! I asked the server for the name of the manager because I couldnt believe this was happening. In front of customers. I have never witnessed such disgusting behavior. Regardless of what may have happened, he had no business doing something like that in front of customers. How the owner of this place would allow such behavior in their restaurant, shows me that this place doesnt deserve my business or anyone elses.Clearly, Marco (the manager) has no respect for people and I will never be visiting this establishment ever again.

This is the most disgusting place I’ve ever been to. We ordered calamari. When it arrived 2 minutes later, the server said “ I know it looks brown, but I swear it’s not burned.”It tasted rotten.

AMAZING CheesecakeOur hotel was one block down from this little diner and we happened to be walking by and looked in the window and saw the most amazing looking desserts. I am a baking myself (even make New York style cheesecake) and they looked so amazing we were drooling through the window. We just popped in and took two pieces of their double chocolate mouse cheesecake slices to go and hurried off to the hotel. I have never seen the kids eat their dinner so fast. The slices were huge and two slices were MORE than enough for the four of us. The cheesecake was amazing. We are going to go try to go back and try another one of their desserts because they all looked so amazing!

This New York old fashion restaurant close to Times square delivers classic quality food at NYC price

Would give it zero if I could. Service was poor. Took forever to have our orders taken. Seemed like the dishes were not properly cleaned. Chicken was uncooked and had bones in it aswell. Extremely over priced especially considering the lack luster service and bad food. Avoid if you can. Not worth anyones time.

Terrible! Dont do it. The spinach and artichoke dip is steamed spinach with a 1/2 heart diced up and some cheese grated on top. Soft pita bread for chips. Soup tasted sour and my marble cheese cake was cheese cake with thin chocolate syrup poured over it. No marble to it. Now it was a traditional NY cheese cake. 1 star for that. Coke tasted like moldy cups. Terrible. Not even after standing for hours in Time square starving did it kind of taste good. Just bad bad. Long wait.

Cheesecake delicious but for some reason the staff here and IN THIS WHOLE CITY are rude....rude....rude! Not appreciative AT ALL!!

Incredibly average food. Ordered a BLT with fries and a blue moon. Fries were very dry, no salt, BLT was a BTL (wrong order). There was probably an inch or so of iceberg lettuce which made the sandwich very thick and hard to eat. Blue moon was draft, but tasted flat. Overall, if you need to eat something quick before a show and dont care about how the food tastes at all, then this is your place.

Only gave it 1 star because 0 wasn’t an option. Bought 4 pieces of cheesecake and when I took the cookie off the top of the Oreo cheesecake it had mold under it. Do yourself a favor and walk straight pass this dump!!

Great New York style service. Immediately served coffee and offered varied menu. Breakfast was hearty and tasty (if not full of calories) . Great place to fill up before a day in New York. Only downside was... not cheap.

Food would be good if it was a last resort. Don’t waste your money.

Avoid this place if possible! This was, by far, our worst experience while in NYC. The food is no good. The service is terrible, since the waiter seems like he doesnt even want to be there doing his job. The prices are simply absurd! We paid $61 for two meals and two cappuccinos (6 bucks each!). Everything tasted bad and cold. We felt mistreated and totally ripped off! It certainly doesnt deserve any stars whatsoever!

Very friendly staff and Green Lentil soup very delicious! Good job

Gpod food, great atmosphere with singing wait staff and across the road from Majestic Theatre

We were in NY for a school field trip with 25 children on a limited budget. The manager was more than willing to work with us and the bill. The food and service was excellent as well. We could not have asked for better service.

In a word, disappointment. Atrociously over priced and extremely underwhelming. $23 for a chewy, bland sandwich (peppered steak, poor quality meat), and almost equally tasteless fries. To be honest, I preferred the fries way more. The pastries looked good, but we made a hard pass anyway; at that point our dinner had already been soured. To top off our experience, gratuity was automatically charged on our ticket, for a party of two... seriously? Total was $60 for two tremendously subpar sandwiches and two glasses of questionable tasting water. Go literally anywhere else, itll likely be more worth your money.

Busy but worth it. Their pancakes were delicious!

The worst breakfast place ever. Coffee was disgusting. I ordered tea instead, safe bet. I ordered the corned brisket with eggs and almost puked. I think it came from a can of dog food. It doesnt deserve any stars. Do not bother with this place. Very expensive.

I mean... It was fine. The meat was decent, though the bread left something to be desired. The bartender was super cool.

Stopped by for drinks before a show and the wait staff was very talented singers. Will definitely go back on future trips to NYC.

It was just ok. The desserts looked better than they tasted. Service was good as was the location but their are better places to eat.

Great food. Pastrami sandwich was great would go back. People have bad reviews thought it was great. Grand slam breakfast was on point. Try it for yourself.

Great service.Eggs Benedict and meatballs were amazing.Old school diner style 👍

Im surprised to see so many negative reviews because our experience was quite pleasant. The waiter was very attentive to us, our food was quite tasty and our drinks were very generous. Would definitely return for a second visit!

Food was ok. Waitress and service was HORRIBLE! Waitress was visibly angry and annoyed when we asked her questions about items on the menu.Did NOT listen when she took our order, when we corrected her she became so rude!Other waiters were arguing right in the dining room, in front of everyone!...Very uncomfortable.One couple left after 10 minutes when no one waited on them.We ordered bottled Corona and were served draft beer, first in a Blue Moon glass, then a Stella glass. When asked what it was, the waitress had no clue and again became angry that we questioned her. Then, to top it all off, she was put out when we didnt leave a good tip. Sorry, not sorry!

Not sure why this place gets low ratings. We found the service to be very good, food excellent and the prices very reasonable for the location. Will definitely be back.

Great service reasonable prices and fantastic food. I recommend the brisket quesadilla

You have to be in the mood for delli food. The food is good. Plenty of seating and no waiting. It was a nice relaxing way to take a break.

Im not sure why this place is always packed. We arrived after being drawn in by the bakery case, a little after 1pm. We were a party of 5, and no tables were available. We waited about 10 minutes until a table big enough for us was available.Upon sitting down, I noticed a lot of people with half-eaten plates. I asked around how the food was, and everyone gave a meh or a not that good.Glancing at the menu, everything was in the $20 price point. The cheapest thing we could find on the menu was a grilled cheese . . For 15 bucks!?!?So we came up with a strategy to eat only dessert, which was what drew us into the diner in the first place. So I asked for a dessert menu. The waitress kindly gave it to us and we determined we wanted the red velvet sundae, the cookie boom sundae, and the Reeses butterfinger cheesecake. My wife loves Reeses and butterfinger, so it was as if it were meant to be.Our waitress came back to take our order. We told her what we wanted and she replied, Im sorry but we are not serving dessert right now. What. The. Fugh!? She apologized for the misunderstanding, and we frustratingly walked out.The place serves all day breakfast. But not all day dessert? Besides, its not like it was 8am, it was 1pm. This experience was so frustrating that my wife refuses to go back and get that cheesecake, even though its three main ingredients are her most favorite treats.

High prices due to time square. Omlets that charge extra for cheese, were just brown eggs. Service was good though.

DO NOT GO HERE! I REPEAT DO NOT GO HERE! Weird, overpriced food. Did not get several things I ordered and still had to pay full price. AND automatic 18% gratuity even with only 2 people eating. Save your money and go someplace else. The girl was nice though.

The matzah ball soup was excellent and the stuffed cabbage had great flavor. We do not get this kind of food anywhere near south Alabama.

Great view on second level, food tastes great!