Lisa and Samar went out of their way to get my business. Lisa is the best sales person that I have ever had. They gave me a great deal and got me great financing. They will always have my business when it comes to mini coopers. I live in Wichita and the dealership is in Merriam out side of Kansas City and it’s well worth the drive. I cannot say enough about these two. God bless you guys.

I had the best experience with finalizing the paperwork then anywhere else. No pressure on warranties and very comfortable accommodations and mo long wait. Everyone was friendly and polite.

Amber at the Mini service counter was outstanding. She handed her a mess we got from another dealer and she helped us identify, diagnose, and resolve the issue. She was also great at keeping us updated daily on status. Great job Amber!

Amber at Baron Mini is great! She was thorough and attentive, 10/10! Thanks for the great help! See you next time!

Excellent assistance and organization presenting the features of my new car! Always friendly and helpful. Thanks!

The techs were very detailed and informative throughout the repair process. Am definitely pleased with the office staffs customer commitment and flexible service.

Ryan was my service guy. He was great and kept me informed. An appointment was made for the next day and accommodated AAA tow to the Mini dealer. I had a total worn out battery replaced and so my Mini was reprogrammed without a hitch!I was not told the Mini service was now combined with the BMW service department so had a glitch picking up the vehicle late in the day but the BMWservice guys were great to accommodate my check out. I did experience long wait times to speak to the service department but once I left voice messages, staff did call me back.

Every 15 years or so I buy a new vehicle. Obviously in the 15 (now 16 years) cars have changed. From my trusty 2005 Dodge Dakota I now have a vehicle that can make a phone call. I was apprehensive about the purchase. Ive wanted a MINI since I road in my first Mini Mark III in 1980. Contacting Lisa Foell at Baron made the entire process pain-free. She was the most responsive person Ive had to deal with in quite some time. Any queries I had were answered normally within minutes, and the time she took with me to explain and the gee-whiz buttons, dials, and options, made me a lot more confident driving off the lot than I was driving on. Her reassuring voice and willingness to take the time shown. If youre looking for a MINI, see Lisa.

I gave 4 stars only because I do not like call centers. I asked to talk to my service advisor and lady after 10 minutes came back on phone to give me a status on car... I did not ask for a status I asked for my advisor. The service however was top notch zero issues service advisor was perfect in all aspects of his job. Price was very fair for the work completed. Will be back and have gotten a new lifelong customer if it stays this away.

I took my Mini Roadster in for the factory recommended service today and I am so happy! Joe Tenanty couldn’t have taken better care of me. Drop off was fast and easy and in only a few hours my car was ready for pick up- they even washed it so not only was it running well it looked terrific! Thank you so much Joe and Baron BMW!

Jason was great to work with and the friendliness of the majority of the staff I encountered was great. The service was done promptly, professionally, and without pressure. The fact that they bent over backward to make everything as affordable as convenient as possible speaks volumes for the entire team.

My husband and I were at the dealership on Saturday this last week and wanted to mention how wonderful Ryan Bell was to work with. I had contacted him earlier in the week to let him know we were interested in one of the Mini Coupes that you had for sale and made an appointment last Saturday and bought the car. Ben Jones was fantastic in helping us with all the paperwork and answered all of your questionsMy husband loves the car. And Ryan was fantastic!!! We had a great experience and when we are in the market to buy another car, we will definitely be coming back to Baron.

My customer service agent, Lisa, was extremely prompt and efficient with handling my questions regarding the purchase of my Mini Cooper countryman. She responded quickly to all my emails. She was extremely patient with me as she showed me all the features the car had to offer. Paperwork was a breeze. I would highly recommend LISA to any friends, family, or future customers that are looking for a mini. KUDOS Lisa!!

This was my first Mini service at Baron and I was very impressed. Competitive pricing, friendly service and a wash for my Mini inside and out. I’ll be back 🤘

My technician, Scott, was very good, but the dealership is in the middle of renovating the mini service area and handling it at the BMW dealership. They were overwhelmed, so the communication was not the greatest. I’m sure once the improvements at the MINI Service area are complete, they will return to their normal good service.

Thank you for supporting the troops!We were stationed overseas at the time of order and Baron MINI guided us through the process (straight from the factory in Oxford, England!). They handled everything online, on different sides of the world, and in totally different time zones. Samer and Lisa are true superstars. They both checked in constantly from Assembly Begins, through shipping from the UK, to arrival at the Port of Baltimore, and later on when ready for pick-up.On delivery day, Reggie and Jess (from the sister Baron BMW) handled all the paperwork and took ownership of securing my Veteran plates. So for all my military peeps out there, dont think twice, these folks will take care of you. #yolo

Went in for an oil change 1st time.Was quoted 90min to 2 hour wait. Ended up being a 2hr 20min wait.Was told my car would be washed and vacuumed. Car was never vacuumed and the wash job was so bad sap still remained. It was hand washed but not hand dried so it looked worse than when I came in.However the oil change special was a good deal and Amir was very helpful and pleasant.

Great service! Great price and the Writers are good to work with!! Highly recommend!

Amber was a dream, actively helping in every moment.

Amir has been my service advisor since I purchased my car 4+ years ago. He is always friendly without being patronizing, and gets me in at times that work for me. He also explains the work required very well. I recently went in for brakes and an oil change, but ended up needing additional work. He walked me through the additional work needed and helped me prioritize so I can tackle it in manageable bites. They always do quality work, but having that single point of contact through the years is really what keeps me coming back.

At my local MINI dealership in another state, I didn’t click with the salesperson, and I wasn’t satisfied with the price. So, I emailed Lisa at Baron MINI in KC. She and Samer offered a better price and gracious, professional service. I’m glad I sought them out.

A nice service appointment for me today at Baron Mini. They were ready for me when I arrived, absolutely no waiting, they communicated well during the procedures and upon completion they reviewed the work they did plus answered a few questions I had. The choice to use Baron Automotive for servicing my Mini continues to be an easy one to make. Thanks Baron!!

Great service! They take care of their customers. I will be back!

Ameer, Bill and the team at Baron Mini Service continue to do an outstanding job in all categories - Quality of work, Customer Service, Professionalism, Always willing to help educate. This team always goes above and beyond to make the customer feel important.

I love Baron Auto and never think about going anywhere else for my car’s needs. Michael helped me today and was professional, caring, knowledgeable, and helpful. The staff there are amazing! They are almost like extended family!Why would I go anywhere else?!!?

Prolonged wait time even with an appointment. No one greeted us or explained the delay. In the past while our car was being worked on we have had texts explaining any progress or delays. This time we had to text requesting an update. When it came time to pick up our car, our key had been misplaced, no one could find it. Eventually it was found on the advisor’s desk. This experience was not what we were use to from Baron.

I cant say nothing but wonderful things about this service department! Helped me fix my mini in a timely manner! Yay! Thanks guys friendly fast and experts!

I have used the service department many times. Amir is always helpful and honest. I can tell that he cares about his customers. I will keep coming back.

Service Manager, Amir Tammehr has never let me down. He and his team are professional, courteous, and considerate of customer needs. I honestly wouldn’t trust my 2013 Mini S Roadster with anyone else!

Top notch service!First off let me say. Baron Mini is hands down the only service center that every single person was friendly, and there to help. Amir, and Michael talked everything through. They communicated the whole way through my service. I was asked before any parts were added. Collin did an amazing job on my service. He truly has passion for working on minis. I’m super excited to be part of the mini family, and they made it so much easier!My car: 07 r52 convertible

The personnel in the Baron Mini service department was friendly, informative and helpful throughout my repair work. I appreciate they professionalism!

Val is an absolute goddess! I have wanted a Mini since I was a kid and both her and Eli worked with me to get a deal done. Couldnt be happier with my experience or my purchase!

Courteous and professional, they kept me informed of delays and finished the service in a timely manner.

Baron mini has completely changed the way I look at dealerships & working on my car. I used to always use small mechanic shops because I thought they were cheaper. Now I take my car to mini because they’re just as reasonable & you get great quality work & a better warranty!

Samer and Lisa were very friendly, professional and patient. After my multiple visits to the dealership (trying to decide which car I wanted) I started to feel at home.Very happy and proud to be part of the Mini family.

Great service and friendly staff. My car was on the shop for a few days and they would keep me updated throughout the process by email, text and call, whatever was convenient to me. Had a loaner car while mine was being fixed which I found very convenient!

Pretty easy transaction. I went in for a test drive not sure I’d like the car. Ended up liking it so much that I needed to talk through details with Josh. He was very communicative and patient with me as I figured out all the details and stated where I needed to be to purchase. After I signed the paperwork, he brought out the car cleaned and gassed so I could drive it home. It was a fun day and great experience.

Worked with me on getting my 2006 MINI Cooper S back in order! These guys really appreciate the R53 First Gens. Amir took care of me from start to finish. Bill (mechanic) took the time to go over the suggested repairs.

Baron Mini was nothing but accommodating in helping me find my dream car. So thankful to Lisa and Samer for all of their help.

Please with the service provided on my car. Had all the parts needed to fix my car and didn’t prolong the process. Plus, the service advisor Amber Shaffer was friendly and professional .

Had made an appt. for an oil change. Had a tire issue before the appointment date that needed immediate attention. Called and got in immediately. Took care of tire and oil change

Dante Dawson is the best as a salesman. From the first time I talked to him on the phone he had answers for all of my questions. When we arrived at the Dealership he was there with the Mini cleaned and ready to go. After the sale was completed he had the car prepared for delivery. He is a true professional and a great asset to Baron. Your whole dealership is a great organization.

Baron Mini has cared for our family’s Mini Coopers for over a decade. Today was no different. Excellent explanation of needed service and they even showed me what we were talking about under the car. First class!2/3/2021. Had my Clubman S in for annual service this morning. I’m home already and it’s just after 10:00- and it’s an hour drive home. Great work!10/28/2021. Had our 2011 Mini Cooper S in for annual service today. They did everything required and explained it well. Did some preventative work and replaced the water pump pulley. Glad they are looking after us. Very time efficient.

Everyone was very nice. Michael helped me and he was great.

I received very courteous and efficient service today from Amir Tammehr and his team today at Baron MINI.Their quality of service always is consistent.I received several update calls and texts while my Mini was in service.I appreciate their kindness and consideration.Thank you,Robert Cole

Ive always chose Baron Mini for my cars needs. Ive always had a great experience at Baron Mini & the customer service is always excellent. Ive had my Mini towed to Baron (40 miles away / $200) twice just in insure it was worked on properly. It saddens me that my last experience wasnt as I expected. After experiencing my Mini stalling in the middle of traffic 3 days in a row I had my Mini towed ($200) to Baron. They had it over a week and found nothing wrong with it. They charged me $241 for a diagnostic test/shop fees and I was left with an unclear suggestion of replacing the JBE for $1100 which they werent certain that would fix the issue. I was also left with the uneasy feeling of getting on the highway to come home knowing there was still an unfixed issue. $441 spent for nothing just disappointing.

We received white glove treatment on the purchase of our first mini cooper...a refreshing change of pace!

Lisa Foell was absolutely magnificent. Came in on her day off to wrap up the sale. As was Samer Saba. Very pleasant experience start to finish.

Great experience. Straightforward explanations and got me in & out in about an hour. Thanks, all!

I drove to Baron from Branson for recall work. Amir assisted me through the entire process from scheduling to work completion. Amir was professional, empathetic, and knowledgeable. I never wanted to go to K.C. to get my mini worked on; but after this experience, I would recommend as well as drive to Baron anytime to have my mini worked on. Thank you Baron for the excellent service!! Greg Ryan

Love the service department. They have efficient scheduling and service as well as perfect communication! Thanks for all you do to keep us motoring! 😊

👍🏾👍🏾👍🏾Every experience gets Better and Better! I know my car will be serviced properly when I take it in for any maintenanceManagement Team is

We have the best customer service with Lisa and Samer. We have just finished purchasing our 8th Mini and had a repeat Excellent Customer Service. If your new to Mini, be careful - becoming part of the mini family is highly additive,

Amazing service, felt no pressure and super accommodating.I feel like they went above and beyond to help me get the car I was looking for.

Great service and wonderful customer service. They were very professional and I felt like a valued customer.

I believe it was James who assisted me in the parts department early on a Thursday morning. He was very patient with me. He put up with me being rather obnoxious, and shared his wisdom with me about utilizing the part. Thank you so very much!Also, I am very thankful that the parts department is open so early. That makes it so much easier for us who work atypical hours.

I recently purchased a 2017 BMW 320i and the process was genuine and encouraging! Val & Greg was Awesome!!

Superb service, my advisor Amir always takes good care of me and my car.

Samer and the Baron team were absolutely outstanding! I was an out-of-state buyer and everything went smoothly. They went above and beyond in every way. thanks to Baron Mini very very happy!

I had a great experience at Baron BMW. I was able to buy my Mini Coop with ease. The process was simple and I got a great car for a great price with extras!!!😊😊😊

Very courteous and quick. Super thorough communication and clear diagnosis of what needed to be done. Will be back.

They’re great! Highly recommend 😊Needing to get your Mini fixed or just wanting one definitely go here!I drive 2 and 1/2 hours just to come here. Staff are really nice too!

Great service department! Although I didn’t buy my Mini at Baron, I’ve been taking it there for several years now and I always have a great experience! They are fast and fairly priced!

Always get the best service! Friendly & professional! Love my Mini!

Lisa Foell at Baron Mini is fantastic to work with. Very pleased with their staff as a whole.

The Baron Mini service team definitely makes you feel like your needs are going to be taken care of. I will be using Baron for my future service requirements.

Baron Mini has never disappointed me. We own 2 Minis and they service both of them. Issac is fantastic to work with, Samer is great, and everyone there treats you well. The dealership is always clean, inviting and their quality is top notch. I recommend them highly !

Oh my goodness! I dont have enough good words to say. I took my car there for the first time today and was completely blown away! Its always a tiny bit scary going to a new service department because you never know how they are going to be. But they are amazing. Amir was my service writer and he was awesome and super helpful. Definitely would recommend this service department for your Mini!!

Great job in and out they vacuumed my car washed it I also feel they were real straight with me I need some item done down the line tires and a brake service no high pressure it was enjoyable

As always the service was outstanding. They have staggered their appointments said there are limited people in the waiting room. During the time I was there there were at most three. Mask are required. Instead of coming out to talk to me every step of the way I received a text telling me where they were in diagnosing and repairing the problem before they bought the papers out to me to sign they sent me a video showing me the work that they thought needed to be done. I feel completely safe at this place. They are also the best auto dealership I have ever dealt with . This includes both the purchase and the service I receive. I drive over two hours to get there

Baron Mini was quick and easy to work with. I love my mini!

Im always treated in a professional manner.

Everyone was super nice and helped me get what I needed and properly installed.

Very pleased with my first service experience with Baron Mini for my new to me 2012 convertible. Video inspection results and clear recommendations a big plus. Recognition to service advisor Amir Tammehr for service special price on my 4 wheel alignment and resolving a seatbelt/airbag fault under extended warranty.

I have many choices when maintaining my MINI: I choose to drive from Nashville TN to Merriam (Kansas City) KS to Baron MINI because I am treated like family, well cared for, considered intelligent, advised by priority of importance, and always kept up to date on new accessories. I will never have any MINI I own cared for anywhere else! Thanks to Samer Saba, Lisa Foell, Britt (my Technician), James Kearney and the team at Baron MINI for not only the best sales and service experience but for continued immersion of the MINI culture. If you havent been, take a day trip, stop for great food and enjoy your visit to a Dealership that gets what its like to BE MINI!

Our Countryman has been trouble-free but the Baron Mini service team has done great work on our routine maintenance. They are polite, professional and punctual, qualities that are often hard to come by in 2021. Thanks to Amir and all the Mini service experts at Baron.

Great experience. Looked for a Mini and dealer had one inbound so we placed a deposit. Lisa kept us updated on arrival timeline. Mini arrived a couple weeks later so we went up there to test drive. It was inside the showroom, cleaned and ready to go! We decided to complete the purchase and Lisa was extremely helpful and professional throughout the process. No issues whatsoever and would definitely recommend!

Our service witer Amir was fantastic he kept us informed on when our car would be done the mechanic or technician took the time to come out afterwards and explained what he had done and what needed to be done all in all a great experience

Great experience! Lisa at Mini made the buying process fun and easy...so happy with my purchase!

Lisa is amazing! The best in the business in my opinion. Excellent service and attention to detail! I can’t imagine purchasing from another, definitely earned a loyal customer! -Cassandra & Oscar Alejandre (our son took over our handle we are not hitman ;)

I’m not happy this time with them working on my car they replaced the motor in it I had a bad motor mount and told them I wanted it replaced also while the motor was out that didn’t happen they broke the cover off where my tow hook goes and just put it in my front seat never said a word about it they were supposed to replace the engine cover on the bottom of the car that was not replaced and I have scratches on my front fender that I did not have before and scratches on my mirror that I did not have before

I have to come into baron mini to get my serviced often. But they always have good deals on service plus Amir is always helpful and keeps me in the loop about my car and always recommends things that might need to be looked at in the near future. Since my car is a little older being a 2009 with over 100k miles on it it’s very important that I take good car of my car if I want it to last and Amir always gets me taken care of and is always so friendly. I wouldn’t go anywhere else to get my car serviced. It’s always done in a timely manner and I always get my car back sparkling I feel as if I’m getting into a new car once it gets serviced at baron MINI!

As always, the staff at baton mini are helpful, polite and thorough.

We had a great experience with Baron Mini from beginning to end. Lisa and Samer were helpful every step of the way.

The folks at Mini Service were amazing, fitting me in when I woke up to Flat-tire Friday! Amir has been extremely accommodating, got me a free Uber to work and had 4 new tires and an alignment done by the end of my day. They cleaned and detailed the car and I felt like I was driving on clouds when they were finished! They are kind and helpful and I always feel better when I leave than when I came in!

Had a fantastic experience with Lisa and her team at Baron Mini! They were very responsive, knowledgeable, and caring! I will definitely recommend them to anyone looking to purchase a car!! Top notch!!

Everyone at Baron is very friendly and knowledgeableHappy with their service

After reading the reviews my husband and I traveled from Bentonville, Arkansas to Baron Mini to meet Samer. We were greeted and immediately it was clear why his reviews are spot on. There was no pressure. We had previously built our 2022 JCW online and shared the information with Samer. He listened and provided insight. The deal was closed and we cant wait to see our new automobile. Baron Mini Samer Saba is an asset to the company and is well deserving of the title Sales Manager. Thank youSamer.My JCW Countryman arrived. Samer and Lisa continued the professinalism previously exhibited. Lisa took time to show me all the bells and whistles while Samer shepherd the bureaucratic paperwork. Much to my surprise I was gifted with lovely accessories. I would make the 3 plus hour trip again just for the customer service.Baron Mini you rock!!!!

Fantastic team! So friendly and helpful!!!! They do not take advantage of you on service! You can trust the entire team!!!

Their service department is fantastic. They will take care of you quickly and make sure any questions you have are answered.

Baron Mini always impresses me with their service. The staff is upbeat, professional, quick to answer questions and explain details. Michael was very helpful and kept me well-informed as my car was evaluated and repaired.

Excellent customer service. 👌

The only reason why this review is a four star instead of five star perfect score is because of a female sales associate whom was the first encounter for me with Baron MINI. I gave Baron another chance after I purchased a mini Cooper elsewhere in another state.Brought my mini in for 25-point inspection and my service provider was Michael. Michael was very professional calm and courteous took very good care of me and my mini answered all my questions quickly and specifically and seemed as though he genuinely cared about not only my car but me is a customer and person. Thank you Michael for your patience and your understanding for the difficult situation of trying to service my mini under extended warranty. I would definitely return for service with my vehicle. Unsure that I would still yet try and purchase due to the experience I had with sales associate Tina first store on the right which is why this review is a four-star not fully satisfactory review versus a five-star excellent review which I would give Michael himself.Thank you Angel Hicks

I really enjoy doing business with Baron Mini. Lisa always makes the process hassle free and without pressure. She really knows how to take of little details and makes it special.

This is the second MINI we ordered from Baron. Ordered my first electric car with the help of Lisa Foell, and she helped lock in a special financing offer. We received our new Cooper SE this week. Lisa and Samer took the time to walk me through all of the settings and features. Very happy with the car and my purchase experience.

Nice atmosphere, no pressure. Got the vehicle I wanted, at a good price!

Always great service. Quick, responsive and fair. Amir is a fantastic service agent. Always ensures I understand what is going on with my car and works to get me the best price.

Susie was very helpful. We showed up about 30 minutes before closing and she took the time answer questions and made us feel comfortable. I would recommend anyone use Baron as their next car dealer.

The staff at mini are great and professional. In particular, Britt was extremely helpful and knowledgeable during our time. He took extra time to help us out with what was probably no big deal for him it but big issues for us. Great experience

Josh helped my 15yr old daughter get her first car, a 2010 Mini Cooper. He went out of his way to work with the service department make sure the car was in great shape by replacing the windshield, brakes and battery. I cant say enough about his service and the experience they provided at Baron Mini.