I want to say thank you to Hendricks Lexus of Kansas City! If you are looking for a no hassle Salesman ask for Moe!! He is a great young man that made the whole buying experience with Lexus VERY comfortable and friendly! Everyone is very professional and knowledgeable. When I completed my paperwork they presented me my car fully detailed with a big red bow!! Very cool! Thank you to the whole Hendricks Lexus Team!

I am not a car person and the idea of buying a car stresses me out so when I say I had an exceptional experience purchasing my new (used) car from Hendrick Lexus, I mean it. I worked with Brandon Burton, Sam and Shayla to finish the deal but there wasnt a single employee that passed by without asking if I wanted something to eat or drink or anything they could do to help. You immediately get this sense that they are a cohesive team working together to take care of you. I think so many people dont enjoy the car buying process because they feel like theyre just getting pushed to buy something. But at Hendrick Lexus my experience with Brandon was like having a personal shopper who listened to what I needed and wanted and gave me all the options and information to help me make an informed decision. No pressure! I was able to test drive a couple vehicles and found just what I needed. I was able to tell them what I could afford and they didnt push me into something I didnt need. Usually the worst part about buying a car is sitting in the finance room signing papers and dealing with the logistics ... shocker, it was painless. I worked with Shayla and she was friendly, professional and organized and made that process a breeze. I traded in my vehicle and they gave me a great price on it and I drove off with a car that I am so thrilled about and I have peace knowing its the perfect car for me. I hope everyone finds their way to Hendrick Lexus for their next vehicle so they can experience this great service and change the perception of car buying.

I highly recommend buying a car from Hendrick Lexus. I had a wonderful, white glove experience and look forward to continuing to service my car at this dealership. My sales person Asma was very friendly, knowledgeable and helpful. She did a great job showing me different cars and helping my arrive at my final choice. Excellent job, Asma and the whole team at Hendrick Lexus!

Cheeto, Mo, Josh, Jeff were amazing,this was our favorite experience buying a RX350 my favorite color is red and beautiful interior camel color! We were treated like family we were given awesome memories like the Lexus hat and cups and a beautiful goody bag! They also have a yummy snack bar and drinks! And most of all they had a absolutely beautiful red bow on my beautiful red Lexus and took pictures of my beautiful family! Plus we got a tour of the dealership it was spot less and huge very nice! This will be our only place to buy a Lexus,it was a wonderful and exciting day, thanks so much you were all so happy and helpful and you spoiled us !

Everyone that has a Lexus knows that they always have great service and they always get you taken care of. I have worked with Becky Voyles a number of times and she does an outstanding job from start to finish. She is great at communicating what needs to be done and is very organized and accommodating. Everyone is great at Lexus but Becky is absolutely one of the best!!! It feels good to be treated like you are someone important and she does a great job of making you feel like you are and prioritizing you and your service. Make sure you get Becky! You wont regret it!

Best of the best. Antonio in sales was amazing. Patient, knowledgeable and extremely helpful. During a time with limited inventory, Antonio helped us look at multiple options, worked with his team, behind the scenes and found us the perfect car, all in 1 day. That is not the norm these days, but he made it happen. Joshua helped us on the Finance side and Dr T brought it home, by helping us understand how to operate all of the new functions on the RX 350. Great experience all around. Even went the extra mile of putting a big red bow on the car, for my wife. Class act!! Thank you.

Thank you Mike Hamsic for helping me out with finding my first car which was honestly the best fit. Thank you for making me have a great experience with Hendricks Lexus car company. I appreciate your time and effort and hope we can have future car purchases together😀.

I wasn’t planning to buy a car this soon. While I was waiting for my oil change at Lexus, I decided to go for a test drive. I’m glad I did and end up with ES300h luxury 2021. The car is extremely good looking in person, happy with atomic silver/flaxen interior. Thanks to my sale person John Nguyen, he is awesome!

What a great experience. I stopped in because I had some questions and had a great interaction with Ray Buzzard. Im not the best car guy in the world and he was extremely knowledgeable, was able to understand what I was asking and answered all my question. Great experience and highly recommend.

Kudos to The best repair service experience ever! Ramon (service consultant) was sincerely caring customer start to finish line.To begin with, I was upset to find out my certified Lexus RX350 didnt have a wheel lock key when I called roadside assistance for flat tire issue. Thats about it for sad part.Everything else went well fantastic. They called me back 1st thing in d morning and arranged service. I was able to take advantage of using one of 4 FREE scheduled service.The most impressed part was real technician uploaded short video footage to over service detail on top of text msg update. I am extremely satisfied quality of maintenance service and staffs. Thank you.

My wife and I have now bought 5 cars from Hendrick Lexus and have always been treated exceptionally well. Our salesperson, Michael Rodriguez, has always been straightforward and great to deal with. Brad Sheldon has always been our service writer and we ask for him by name every time. When you buy a Lexus, you are also buying an ownership experience that is only rivaled by the top echelon of luxury manufacturers.

Great experience with Diane Phillips, Guest Services. Very professional and helpful.Also, worked with Nick Hernandez, Service Consultant, as well as Jen in Service. Both were great1 The job was priced fairly, done quickly and professionally. Upon drop-off and pick-up, I was in and out in less than 10 minutes.

My husband took his Lexus in for detailing and an overall check up. I took my F150 in for detailing the following week. The service department is top notch. Greeted by friendly check-in people, the waiting area inside is awesome and they don’t miss a thing when it comes to hospitality. Plus, fun to look at the cars for sale. Our cars look brand new and as an added touch, they change the battery in your key fob!!! We have bought a couple of cars through them as well and each experience was great! How customer service should be.

I stopped by Lexus yesterday looking for a ES 350 and I met Noor. She didnt wast any time finding just the right car for me. They got the deal done quickly, which is important to me. I was in and out in timely fashion and I love the car. Hendrick Lexus is the best dealership I have ever dealt with. If you are looking for quality and at a fair price then ho in and see Noor!

Everything at Lexus service is designed for customer convenience. From the ease of getting a loaner car, to the expertise of the staff and the transparency of service. I even got a video of my car inspection! Willie went above and beyond in making my experience go smoothly. He went to help with getting my car washed so I could get on my way as quickly as possible! On a scale of one to five, Id give him a 10.

This is my first experience with Lexus and I bought a used Lexus 350 RX from Hendricks dealership. My salesperson Noor was responsive, easy to work with, knowledgeable and not pushy. Josh who helped me with financing was also great. I had a very enjoyable and satisfying experience with them and Highly recommend this dealership.

Every service visit has been a great experience at this dealership and my service rep Brian Veal is my go-to professional whenever I need to get work done on my vehicle. He’s always prompt, helpful and very accommodating especially since I travel from Fort Riley for services. Stellar service throughout. 10/10 recommend

Craig Rossman at Hendrick Lexus, Kansas City was my service technician when I took my car in for the 20,000 mile check up. He was very nice and informative. He gave me a few tips about the car and made sure it was washed and shined before I left. I recommend him and the Hendrick Lexus Dealership he represents.

My experience at Hendrick Lexus Kansas City was stellar. I worked with Terrance, an affable sales rep. who picked me up from the airport and walked me through the entire sales process. Before I arrived at the dealership, Terrance took and shared pictures of the vehicle and made himself available for any questions I had.Brandon was one of the managers at the dealership that constantly checked-in to ensure that everything was progressing without issues. He stepped in on a couple occasions to help clear things up.Asma in finance handled the financing and sold me an additional warranty package. I was hesitant at first, but I’m am glad I agreed to the warranty and have no regrets.I honestly couldn’t be more pleased with the service at Hendrick Lexus Kansas City. I expect to make my next purchase with them.Thank you guys for a wonderful experience!

This is by far the best Lexus dealership I’ve ever been to. They have earned my loyalty and honestly it’s all thanks to Jenny Tracy. Every single time I go to service my car she’s got my back. Her advice has always been on point and I’ve never had issues with any of my cars. Can’t say enough good things. She is extremely kind and professional. I highly recommend Jen and this dealership.

I had a very pleasant experience when I took my pre-owned Lexus RX 350 (recently purchased at Superior Lexus in Merriam) in for its 120,000 mile scheduled maintenance. Never having owned such a nice vehicle, and never having been to a Lexus dealership for service, I was not looking forward to what I expecteId would be an expensive visit. Brad the Service Advisor gave me honest and insightful advice about the services to get, and I left feeling that Brad and Superior Lexus wanted to win my trust for the long-term. 5 stars!

I was met by a young salesman by the name of John Nguyen.he showed me this 2007 Mercedes with around 79000 miles. Very clean car. Between he and his manager they made it possible for us to come to a great purchase agreement and even after I purchased the vehicle they went through a thorough inspection and replaced parts and tires to make sure I received a top notch buying experience.I highly recommend this Hendricks Lexus dealership and their professional staff.

Becky Voyles was awesome to work with! She went beyond excellent care in taking care of my problems, asking the correct questions to determine my issues, took the time to look with me inside my car isolating the problem.Becky has been my service manger for numerous years and she always provides this type of exceeding service expectations!!Thank you Becky for making my life easier! Mary M

My sales associate Asma was amazing! We didnt think we were going to find something that would work in our budget, but she did it! Hendrick Lexus should be very proud and lucky to have such a hard and determined employee. I will be sending people that way in the future. Thanks Asma!

We had A wonderful Salesman, Mike Rodriguez. He was so friendly and helped us out with the purchase of our SUV. Any questions we ask, he would answer or would make the effort to find out the answer if he didn’t know. The dealership is beautiful and offers such a inviting atmosphere. Thanks again Mike for making this car buying experience amazing!!

I cannot say enough about the great team at Hendrick Lexus. I made contact with Chris Ragan who answered all my questions in a very timely manner without all the sales hype. Shayla in financing made this the smoothest, most pleasant vehicle purchase ever! They are both awesome! I am still recovering from a recent accident so car shopping was a task I was dreading. It turned out to be an amazing experience! Every associate I encountered was very accommodating and pleasant. This place is top notch! Chris even assisted me in returning my rental after the purchase was completed. If I could give them more than five stars I would. Give Hendrick Lexus a try. You will be glad you did!

Jen Tracy has been my service provider for years and I wouldnt want to work with anyone else. She knows everything about my car and everyone elses shes in contact with. She deserves 10 stars and I thank you for hiring her so long ago. Shes excellent!!!Cheryl Fleming

Adam did a great job communicating repair options and progress by text. It was really convenient to stay up to date on repair progress. Well done.

I recently had to replace two tires and the service team educated me on the options. From the front desk to checkout it was a pleasant experience. Thanks to Diane Phillips and Ramon!

I had an amazing experience here at Lexus with Ibrahim, Josh, and Guin. Thank you! Made everything easy and smooth!!

I would like to give a shout out to Kevin Leister! He was amazing and very quick and knowledgeable when it came to answering any questions that we had. He also made sure that we felt welcomed at all times.

We used Jessica Smith she was awesome. Very easy and comfortable to work with. Got us just what we where looking for. Wonderful experience.

Been on the road for a week or so but wanted to acknowledge Craig Rossman and his maintenance team for their superb work on my ancient (2003) SC...it flawlessly made the trip to my 51st college reunion (Covid ate the 50th) and impressed the crowd! Great service, customer focused and value for the money. Ill be back!

Hands down the best Dealership experience I have had. Anthony Jacobo and Asma worked honestly, fast and efficiently to get my loan approved and processed. Amazing hospitality in the lobby. Clean environment. All around classy top notch dealership! Look at this beauty they sold me😍Asma has gone above and beyond to help me, even after the purchase of my truck. 😊

I have been going to Hendrick Lexus for 20 years. The cars are great but I remain a loyal customer because of the service I receive from people like Brian Veal. He takes great care of me and my entire family. Brian goes out of the way for us including on his days off!

Best experience I’ve ever had at a luxury dealership! I felt valued and extremely happy when I left. Anthony J talked me through every step and made me feel comfortable with every decision I made. I will definitely be encouraging friends and family to check them out!

Asma went above and beyond to help me find a car that fits my budget. Great service. Highly recommend her.

Excellent car buying experience! Josh at Hendrick went above and beyond to get my family into the car I wanted. The process was quick and painless. By the time I was done signing paperwork, my new car was detailed and ready to drive off the lot. I couldnt be happier. Highly recommend this dealership!

I’m very happy with my new car.. thank you Hendrick Lexus in Kansas city and the sales lady Noor Bayazed.. she got us a really good deal on our trade in.

Awesome service provided by an elegant lady Asma did a great, I had the car ready for me prior arriving to my appointment. After the test drive I left to get a lunch and returned back to sign my paperwork. Asma was efficient with my time and made sure that everything was ready with least wait time possible

This place is honestly one of the best around! Mike is always going out of his way to provide the best experience! These guys make it so easy to buy and car and most importantly, feel comfortable while doing it! I will definitely be back with friends and family in the future!

Had a great experience buying a used car from here. They were superb I worked with Jessica mainly she was great and a few others one being shayla.

We had a very enjoyable experience when purchasing our Lexus at Hendrick Lexus in Merriam, KS. Andrew Romantum was our salesman and you couldnt ask for a more knowledgeable and patient sales person. He helped us find the perfect car for us!!

I recently had to take my SUV in for service. My service advisor Becky Voyles took great care of me just like she has over the years Ive been driving a Lexus. She is very responsive to calls or texts. She makes sure I understand what needs to be done and is professional and friendly. She provides incredible customer service is a genuine pleasure to work with. I not only recommend Lexus, but if you don’t have a service advisor you normally work with, ask for Becky next time. Youll be happy you did.

I recently visited the beautiful Hendrick’s Lexus showroom in KC, with the intent to find two luxury vehicles to purchase within the next month.When I walked in, I was greeted with wide smiles and welcoming voices.The facility was full of inventory. The service center was full of happy customers waiting to pick up their automobiles (coffee, drinks and snacks available). The staff I met were thoroughly knowledgeable, patient and more than willing to help with my questions.I’m certain that they will find just what I’m looking for.Couldn’t be more pleased with my visit, and will return and refer friends. #go-to-luxury-rides

I had the best car buying experience. Kevin L and Chris J made the process simple, easy and fast. I did not feel pressured to buy any particular car or spend any amount but to just leave with whatever would make me happy. I recommend Hendrick and Kevin L to anyone.

Best car buying experience! Adrian Rivera went above and beyond to help me find the Lexus I wanted! He is super patient, always friendly and any question I had he was more than willing to explain the answers to me. If you are in the market for a car make sure to ask for him!

My routine service visit at Lexus was excellent. My rep, Brad Sheldon, covered the service options with me and helped me to make sure I was taking advantage of the best service deal available. Their service lounge was very well-stocked, clean and extremely comfortable. I was able to work while waiting for our car to be serviced, and it was done ahead of schedule. Great team and customer service.

Well I was told updating navigation would be around 150.00 but it cost 291.00..no explanation. The guy that was supposed to check my car in I never saw hime cause he was too busy. I was waited on by a nice guy named Nick. other guy was they guy that checked me out upon pick up and did not really tell me why it was 291.00.mechanics were awesome tho..thorough, texted me visual report etc. so it was what it was

Wonderful, stress free place to buy a vehicle. Ask for Bill or Mo to help you with the process. Guin was wonderful with the technology aspect!!!!!

Brad Sheldon is always helpful and professional. I can trust him to look out for my vehicles best interests

You need someone that is reliable and will help you 100 percent! You need to get with Moe! Wow, he truly values every single Customer that walks in. Showed me around and took his time to help me select the right SUV I needed. You guys will not be disappointed. Get with Moe!

I had an amazing experience at Hendrick Lexus. Antonio and the team I worked with provided me with a truly satisfying experience. I didn’t know I could be treated so well at a dealership! I’ll never go anywhere else again.

Last week, we purchased our third vehicle from Hendricks Lexus in Merriam. While we have had favorable experiences with each purchase, our most recent experience, thanks to the assistance of Mike Hamsic, was absolutely exceptional.From the moment we met Mike, we knew we were in good hands. He is polite, knowledgeable and LISTENED more than he talked (sold). Mike took time to identify our priorities/preferences and used that information to find vehicles that aligned with our needs/expectations. At all times, Mike treated us with respect and went well out of his way to accommodate us. We test drove a number of different vehicles, pulled Mike in and out of 98+ degree heat and peppered him with a nearly endless list of questions. Mike shared his personal mobile number with us and followed up each evening with detailed information.Perhaps most significant, Mike understood the level of investment this purchase represented for us and he respected our need to walk through every step of the process in great detail. At a time when so many businesses (especially sales) have lost sight of the value of true customer service, it was incredibly refreshing to see the emphasis Mike places on customer care. Now, more than a week after our purchase, Mike continues to engage with us as we get settled in our new vehicle. He continues to make himself available and models the concept of service beyond the sale. Certainly, Lexus makes an exceptional vehicle and Hendricks has an outstanding service department, but our connection with Mike is what will keep us a loyal customer with this dealership. I am not an easy individual to please, but Mike has EARNED my respect and my highest recommendation.

Daniel, Asma and Tom took an excellent care of us from showing the car, processing documents and delivering the car. Highly recommended dealership in KC! My boyfriend’s family and friends have been buying 4 cars from them so far. We have been taken good care of and guided through our new cars carefully.However, there was the only finance guy - I think his name is Antonio, being rude to us at the very end of our documents setting up process. As Asma has explained everything out and he was called over to check our documents, he showed us a bad attitude as soon as we said No to those extra packages (?!). We buy a car and we have our choice to add the package or not, and even when we said No, he literally has no right to show any attitude because he couldn’t make his sale or whatsoever. He also talked to us really rude after we said No!Overall, everything is great so far! We’d recommend them to whoever wants to buy nice cars with good deals!

Lance helped us find my wonderful vehicle. He also quick to address any issues we had. It was fast and everyone was friendly who me work with even our finance man whom a cant remember his name. He was very professional.

We had told ourselves we were going to always buy a Grand Cherokee Jeep. Then we went to Hendrick Lexus in Kansas City! We bought an Es a year ago. No biggie. My husband had never risen in the car until he went with me to get my 2nd service. He was in love with the video the mechanic sent on my phone! He was hooked with Lexus!We went down 2 weeks ago and bought an RX.GO SEE ADRIAN TODAY! 🏆 Buy any Lexus from ADRIAN! Then DR. T 🤩will teach you all the benefits of buying a Lexus! You’ll have to see JOSHUA 🤑to pay for it( Joshua can make it painless!).I would also like to shout out to RAMON 🔧and MARQUIS💣THANK YOU ALL🚗LEXUS FOR LIFE!

Recently purchased a used trade in from Hendricks. Not a huge sale for them in any way and not a model/type of car they would normally sell. This was for our sons first car and we found a great deal here. I did not expect the level of customer support we received during this transaction. From the moment we reached out to Hendricks for info we were treated the same way a new Lexus buyer would be treated. From the quick call back, to the friendly service every step of the way I was impressed. They even presented the car to my son with a bow and everything! I may not be able to afford a new Lexus, but I will always start any search for a new or used car with Hendricks from here on out! Great experience all around!

Mo was fantastic, we had to wait for a car to show up because of the current high demand and he stayed in constant contact and made sure we were set up from start to finish. Will definitely be back to work with him again.

Went in today and bought a 2014 Jeep Grand Cherokee Limited.The sales person Noor was very pleasant to us throughout the whole process.Then when it came to do the financing Asma was very helpful with us and helped us get the best deal possible.They both went above and beyond their duties always asking if we needed a drink or even a snack.I highly recommend this dealership for your car purchase. This was by far THE cleanest and friendliest place to purchase a car.Noor and Asma THANK YOU, THANK YOU. THANK YOU!!!

I’m so incredibly great full for the experience I had with Adrian R. and his general manager Sam S. when searching and purchasing a vehicle through Hendrick Lexus KC, KS. The entire process from start to finish was seamless and timely which was especially important for my work schedule and long distance drive to the dealership. I am appreciative of Adrian’s attention to detail and attentive listening skills. Adrian never ventured out from what was in my budget and what I specifically asked for. Adrian was consistent in open communication and I never once felt pressured or compelled to make a decision outside of my comfort zone. I now have a reliable, certified vehicle with a team of people I can trust. Thank you Adrian and Sam for an unforgettable experience!

The service department was such a great help. We worked with Nick Hernandez and he was not only a great help he made us feel like family. Hendricks Lexus is a awesome dealership. We will for sure be servicing our vehicle again . Thank You Nick Hernandez for all your help.

Took my RX450H in for its first 5,000 mile maintenance and was very pleased with the way Craig Rossman received us and went through the details of my maintenance appointment. They were very knowledgeable and helpful in getting my car in and done in a very short time. Also had Doctor Tom help us with some technical issues we had with the on board navigation and he helped me get it set up and show me some stuff that I didn’t even know the car was capable of doing. Great service.

They advertised a very reasonable price for a car that I was interested in. When I contacted them I expressed interest in moving forward with the purchase. When I received a final quote, I observed about $1,500 in additional fees like dealer fees, Nitrogen in tires, window tinting, door edge guards and door handle cups.Bait and Switch.Buyer beware.

I had a tire with a nail in it which resulted in a slow leak from that tire. I had purchased the tire only six months ago from this dealership. I called to schedule the service and was very happy to find out that it could be done the same day. During that same visit I was able to get my scheduled maintenance completed. And fortunately I was also able to get credit for road hazard on the Tires so the new tire only cost me $25. This was an advantage of having purchased the tires at the dealership. As always the service was clearly stated and there were no surprises. A new interesting twist was that the actual service employee sent me an email with a video attached that showed exactly what he was going to do as well as the nail in the tire once he had it up on the left.

I want to say thank you to Noor Bayazed at the Hendricks Lexus of Kansas City! If you are looking for a good service ask for Noor!! she is great . she made the whole buying experience with Lexus VERY comfortable and friendly! Everyone also is very professional, friendly and knowledgeable. Thank you to the whole Hendricks Lexus Team!

Alexai and Josh were so helpful and nice to me at a difficult time. I needed a new vehicle after a crash totalled my previous one and they were fantastic to me. It was a huge step up versus the previous experience I had getting a vehicle. Very grateful!

Hendrick Lexus were very diligent in checking my Lexus RX 350.Adam was very cordial and explained and discussed in detail what needs to be done for the vehicle. He was able to work with me and help me in prioritizing and price. Very prompt in calling back. Great video presentation by Ed Lightenberg about the checking the car and issues found.

Jen Tracy and Hendrick Lexus were once again simply awesome. Communication and service are both top notch and I will continue to make the drive from Topeka to Kansas City to have my car serviced by the Hendrick team. Thank you one and all!

Great experience here, Asma Aljaber gave me all the information I asked for and more. Highly recommend if youre looking to buy a new car

We wrote a check for the full amount on a vehicle for our out of town daughter at 1pm on a Thursday. The sales manager assured us the paperwork would be overnighted to our daughter. We had an extremely frustrating week of calls to check on the status . The salesman would answer occasionally and simply tell us what we wanted to hear. Once I actually spoke to a finance manager who assured me it would be sent. The following Thursday we were finally told the car was ready to pick up.

No Star if was an option, had very bad experience with sales rep and sales manager they are not to be trusted. Lied about my rate. Take your business to Hendrick Lexus Kansas City MO better people and their admin fees is $300 less.

On time, fast service. Wonderful waiting room with delicious snacks.

Jen Tracy is my Service Manager, and she is the GREATEST! She is so knowledgeable, and always goes above and beyond, to assists me with any questions and concerns that I may have. I feel like me and my car are well taken care of every time I come in. Working with her makes the experience the BEST! I Love LEXUS KC

Jessica did an amazing job finding me a vehicle that matched my price point. The Hendricks team treats you like family and do all they can to make your experience positive. My only recommendation is to be a tad more transparent with the pricing of the warranty options. Otherwise, a truly wonderful experience.

We just turned in a lease car and leased a 2021 Lexus ES and I couldnt be happier with the whole experience. Rick Miller has been our go-to salesperson for years and he once again did a great job of finding us a car!The business manager, Josh, also was professional, knowledgeable and answered all of my questions.Hendrick Lexus is a great place to find a car to buy or lease and we have been coming back for years!

Asma Aljaber is great salewoman! I got the best service from her!

We could not have had a better sales associate then Terrance. He made our purchase experience a pleasure.If I were you, I would ask for him every time. You wont be sorry that you did.

Everyone is so nice at this location. The waiting area is always clean & stocked with snacks. I have no problem geting my work done in the quite room while I’m waiting on Ray Buzzard to finish my service.

I could not be more pleased with my Lexus 350RX or with the professional and polite service provided to me by Peter Clark. It had been 14 years when I last purchased a vehicle and I was not familiar with Lexus. Peter listened to me and informed me of all the wonderful features of the car. I was not pressured to buy and never felt rushed. He is very knowledgeable of all the features of the car, the ordering process and answered all of my questions. I used to hate car buying, but this was an exceptionally pleasant experience. All of the staff were wonderful.

Friendly service manager but I was told I needed two new tires. I took the car to a tire store and was told the tires were fine and did not need to be changed for 5,000-10,000 more miles! Disappointed in the recommendation and believe it was made due to the Hendrick’s sale on new tires this month.

I had a really great experience buying with Asma! She was such a great help and was very knowledgeable. Also thank you to the Doctor for helping me learn all about the car and all the fun things that come with owning a Lexus.

Shoutout to Chris Ragan for knowing exactly what car was right up my alley—I had to look no further. He made choosing easy and Shayla Bates made the finance/paperwork process super fast. Will definitely be back next time I’m in the market for a car.

I was in for a oil change & Ray Buzzard saw that I had a huge nail in my tires. I was very happy he caught it before I had a blowout. Thanks Lexus you guys are always wonderful to deal with.

Nate was excellent and a joy to work with. The finance and paperwork experience was not as impressive. Took over a week to get a check cut and the title for the vehicle. Not a Lexus experience I have grown to appreciate over the years. That process needs to be reviewed/improved immediately.

We had such an incredible experience here. I have tried to stay away from car dealerships in the past when needing a new vehicle due to being treated poorly or feeling pushed into making a purchase. This dealership was so different! We got an awesome deal on a used car and Alexai + Mo helped us every step of the way. We came into the dealership shortly before they closed, but they didn’t rush us into making a decision either way. When we did end up purchasing the car, they still stayed late to detail it and talk us through all the paperwork with such great attitudes + service.The next time we need a vehicle, we will definitely be back!

An incredible team there at Hendrick Lexus. I am an out of state client of theirs now that bought a used vehicle I had been looking to acquire. Kevin Leister was who helped put everything together and make sure the vehicle was as pristine condition as it was advertised. I have bought many cars through the years from different places, but wow, this place has set a new bar in how a client should be treated and respected through a vehicle purchase. I want to thank their leadership team Sam and Terry who were very courteous with this purchase, to Jessica Smith who assisted Kevin at the time of delivery, and can not forget about Anthony Jacobo who was very professional as a financier, showed integrity, and was very transparent through the process. I HIGHLY recommend this establishment for any vehicle purchase in and out of state.

Asma was the most experienced, professional, knowledgeable, and pleasant car salesperson I have ever dealt with . The trade in and purchasing of my new car went smoothly and fast. She had done all the “leg work” before the transaction. I would highly recommend Asma and Hendricks Lexus to anyone. Besides this great experience.. Lexus are just great cars .

I had the most enjoyable car buying experience with Mike. He was so patient with me, responsive, and knowledgeable. He listened to my needs and responded accordingly. He’s just an overall good guy that made me so comfortable and happy with my decision! When you make your way in, ask for Mike!

Very professional team, met with a salesman named John Nguyen. My first plan was to just sell my truck because he promised to pay top dollar on my vehicle, in turn they paid even more for my truck if i made a trade with a discount off the new car. Again, very professional, very patient and very informative. Ive worked with other dealerships i know and understand how business here works but nothing compared to how professional yet honesty built with-in a customer to salesman relationship. I would definitely recommend business here to family, friends and anyone in the market for a new vehicle! Please ask for John Nguyen and he will take, not just good but great care of you! Bless you and the HendricksCars Lexus team.

Willie is always so helpful and courteous when I have a concern about my Lexus GX. Today, I was fortunate to also meet and be helped by Tyler. Both Willie and Tyler put my concerns to rest, solved the issue and quickly had me on my way home. They certainly went above and beyond in their efforts and willingness to solve my issue. I cant thank them enough, and in turn Hendrick Lexus for having such wonderful people on your staff. Thank you! Thank you! Thank you!

Hendrick Lexus was the best experience ever. My wife and I went in, knew what we wanted, told Mike Rodriguez, he got to work on our numbers, let us test drive, we came back and started signing papers, that simple. Nobody was pushy or up in our face...just simple and friendly, exactly what we wanted. Mike Rodriguez was the coolest dude to work with; friendly, knowledgeable, answered our questions fast...just a pleasure to work with. If you want to work with an A++++ Team and you are looking to buy a Lexus, check out Hendrick Lexus and ask for Mikey...he will treat you good and get you set up quick! Thank you Mikey for hooking us up with our Lexus and being that good dude!

I didnt expect to find my next vehicle at a Lexus dealership but it was a Great experience. Starting with Jessica: Most upbeat personality and a very friendly person who really went above and beyond like a friend. Asma and Antonio, even with computer issues, kept me in conversation while they fixed those and made me feel like a friend during that too. When I came back the day after getting the keys, Guin was prepared for my visit when Brendan recognized me from the night before trying to figure out if the lights were in auto (LOL) and was able to get the picture with me and the Big Red Bow 🎀. What a wonderful experience buying a Jeep at a Lexus dealership. BIG SHOUT OUT to Jessica, Asma, and Brendan during the process as it was like friends taking care of me! Thank you.

My husband and I went in to buy a car and left with two. Very fair price for our trade in and a pretty painless process. Our salesperson, Noor was amazing!

This is my sixth Lexus from Hendricks. They are an outstanding dealer with an excellent service department. I recently bought a used Lexus 350 RX and it was the first time I’d bought a used car from there. Noor was great. Easy to work with, knowlegable and not pushy. The two Josh’s who helped with financing were also great. Again, the first time I had financed with Lexus. Highly recommend this dealership.

Noor Bayazed is a true professional! She helped mePurchase first my daughter’s car and then one for me!Class act all the way! Thank you!

My experience at Hendrick was exceptional. The topper on the cake was Mr. Antonio Calloway. He was pleasant and made me feel comfortable with the process and pricing of getting my car serviced and repaired. My car went in used with a few dents and dings and came out looking like new money! I appreciate the expertise but, even more the customer experience. I would definitely return and recommend them to anyone who wants to get their monies worth!

Adrian RIvera and Joshua, thank you so much . Adrian for working with me until we found the perfect car, thank you for communicating in Spanish with my husband and thank you for staying until everything was done and ready to go. Joshua, you were sooo patient with all my questions and never made me feel like I was asking too much. Keep the professionalism and the smiles going. :)

Ramon quickly entered me the system and got me a loaner vehicle. Ryan Dutro was my technician and I can always count on him for excellent service. Ryan also provided me with a video showing all the details of my service. Ramon provided me with a new battery for my remote keys and a battery for my spare at home. The car was washed and wiped down. Awesome!

Went into Hendrick Lexus KC a few weeks ago looking at the RX. Worked with Mo who was kind and patient. Found a pre-owned, certified RX with all of the options we wanted. Lexus let us take the car for 24 hours, which definitely helped seal the deal. Negotiated on our Toyota Sienna trade-in and the price of the car. Completely painless and such a simple process. Would highly recommend this dealership (who I already utilize to get my ES Hybrid serviced) and Mo as your salesperson.