Definitely will keep Merced Kia in mind for future cars! Robert helped us out. He was very nice and accommodating to our availability as we were driving from Sacramento. He kept in consistent communication with us over the phone before we were able to visit. He didn’t pressure us to buy a car and answered all of our questions we had. Now I have my dream car and I’m so happy! Thank you!

Very nice place with nice sales people. I didnt drive to Merced to buy a car but I drove away from Merced in a new Kia! Thanks Izzy!

Great car, fair price, slow as molasses

They have good selections.

Excellent play to buy a Car. Very Comfortable👍

They have The Worst service department! Customer service is horrible too and it’s obvious they do not care.

I bought a Kia Sedona and I have been taking it to the dealership for service just because of the warranty. My wife took the van in for a service and they did a tire rotation. She gets on freeway and it starts shaking so she gives them a call and service department says that the van needs an alignment done for 120. She calls sales department to complain and the guy hangs up on her. Service department said they will put tires back the way they were but we have to wait two weeks for an open spot! I will be taking my van to another dealership for service from now on.

Fabian did a great job getting me a great deal on my K5 especially with inventory being so slim Merced Kia took care of me. Different dealerships basically kicked me out when I asked for better deals but not Merced Kia they gave me the best deal upfront and the best customer service.

Unprofessional people here. Just better off going somewhere different.

I was able to purchase the car I wanted with KIA Motors! I was a bit anxious about buying from a dealership. However Randy was able to walk me through the whole process, I was well informed, and felt very comfortable and secure with my new car.

Great cars & service hands down the best

It was a Blessing. I met a salesman by the of Jacob / Huero. He wasnt like other salespeople. He was informative, and very helpful when it came to sealing the deal that brought a smile to my face and the joy to my wife. Who new nothing about the suprise that Jacob would help to make it all happen.My Son drove home for me a 2019 Kia Sportage LX FWD. Thank you Kia, Salesman Jacob and my Lord Jesus for making this happen. Blessings.

This is the best place to buy a new car they work with you in their great people

I cant say enough about the people at Merced Kia. They were the nicest people ever. Arlette and Fernando made sure we got a great deal on my daughters car, answered all of our questions and stayed late to make sure she could take her car home that night. Arlette has so much knowledge about the in/outs of their cars and she hasnt even been there that long and she even got her into a brand new car instead of a used one for not much of a difference. I have to say that was the best experience I have ever had when buying a car. Thank you Fernando and Arlette. I really appreciate everything you did for us!!

Honestly, great service!! They helped me with what I was looking for!! The staff is really friendly and they will do their very best and work with you!! I would seriously recommend you come buy a new or used car!!! 10/5 stars will come back!!

These guys were fantastic! Ive been to many repair shops and this one by far is the best. Im mechanically inclined and most places try to run you through the mud tacking on things that you dont need. However these guys give it to you straight, are very friendly, and performed the work in a very timely manner. I would definitely take my car in again if I needed to.

Great experience dealing with Fabian and with Gilbert. Thank you for working with me (for three days) until we made a deal. Great service, no pressure and they truly looked out for my best interest. Over and beyond service. Thank you once again and of course..... I LOVE MY CAR!!Thank you also to Dominic in the Service Department for the referral and for looking out for my old Kia Optima! Hope she finds a good home. :)

I just bought a Soul today from Rob, these people are great, they took good care of us make you feel like family, super happy with our new car, thanks Robert.

Purchased a brand new 2015 Kia Forte Koup here and have been really happy with it. It has been an overall great car. I have also taken the car back for regular maintenance since then and they are always very friendly and helpful.

I spoke to rep by the name of Dominic he was extremely helpful and patient. I didnt purchase my car from them I purchased from another dealership and have been encountering problems I called to ask about the manufacturer warranty and he was able to assist me and answering all my questions and provided me with further information.

It was great easy access off the freeway.

Richard Rodriguez was absolutely amazing!! Got me a super good deal! He knew all about the car even though they received just the day before! Ill recommend them for sure!

This was probably the best auto purchasing transaction I have ever had. I am very pleased with my vehicle and the VIP service I received throughout the entire transaction. Special thanks to Sou, Caesar and Tyrone for their extra efforts.

I have taken my Kia here for a recall before. The service department was full of friendly people. The waiting area had A TV and some light snacks. There was also a driver to take you home in case the wait time was too long. They took care of my car and I was happy with the service provided to me.

Good service, great deal, and a great price. What more could you want?

I had a wonderful experience with Sou and Rob. They helped me find the car that I really wanted and made it work for my budget. I am extremely happy with my experience and highly recommend Merced Kia for future car purchases.

MAN!!!! let me tell you, talking to my family after leaving Merced Kia, Hyundai, and Volkswagen...i think, we all think it was a great idea. but maybe we could have done it a little better......Even though we thought we were prepared, it was apparent right from the get go that we had no idea about how much cars have changed in technology over the past few years. between rich, rob, Fabian, and Colombo, these guys really knew their stuff... then i was talking to a guy Cesar..i think that guy had been there as long as the buildings them selfs...i knew i was in a professional place and i was being taken care of. one of the guys even shared his lunch with me.... thanks guys.... you were great.

I received an amazing price on my vehicle and went home with 1 of the 2 cars I wanted to look at. The only issue I had was with the financing of the car. I was promised a rate and terms the day before and then I got there and it changed. I informed them that I would go with a different bank if they would not honor the terms and they were fine with that. I went in to sign sale contracts and then I notice that on their finance work the rate and terms I originally wanted were on there? I let them know this and all of a sudden I was approved?? I took that deal but felt that was quite odd and questionable. I left with the price and financing I wanted from the beginning but what should have taken maybe 90 mins took 2.5 hours due to the financing mishap and questionable scenario in my opinion. It felt like they were just trying to get me to agree to their higher rate. The salesman was very nice and knowledgeable but I really did not like that financing scenario.

They got my daughter a real cute kia for a really good price!! KEEP UP THE GOOD WORK KIA!!!!

Very shady sales tactics. Dont trust these guys. They quoted me one price then everything changes when you get there. I drove 60 miles to deal with a bunch of amateurs. Now I know why there was nobody else on the lot. Some muscle head named Fernando followed me and my girlfriend out the door cussing at us. Very unprofessional.

We had a great experience with Sayed at Kia Motors! We were his first sale with that company and I got to tell you, he is top notch. When I go back to buy or lease another car, I will make sure that I work with him. Of course, the whole department was a pleasure to work with. And we love our new Sportage. Just the right fit for us and our budget.

The best deals and service around. The sales team were the best I have ever dealt with which why this was are second purchase at Merced Kia, Hyundai, Volkswagen two thumbs up 👍👍

Asked me to come in for a recall repair. Didnt have the parts when I arrived. Very rude service department told me to go to the waiting room after they brought my car out and I went to check on it.

Sou helped my son buy his 1st car. He was Amazing!

If youre looking for a great deal, and a wide selection of vehicles. Merced Kia is the place to go, and 5 star service is what theyre all about.

Given quote after parts were ordered and after going in and getting it fix once the parts were in they claimed to have grossly underestimated the quote. They honored the original quote after I had pointed out the error, but not without arguement or justification for overcharging for services and parts

Fast & very kind. Great customer service!!

I bought a 2016 Honda Civic, and bought the package to get it detailed. My wife made an appointment to have it done 26th of Feb, at 3:30pm was told it would take 2 hours to have it done by the saleswoman. Okay, that was fine she was transported to Merced Mall and said to the driver and to the service people were I was going and if I would get a call when it was done. She was told yes and not to worry....2 1/2 hours later while sitting at the Mall she finally called and got the guy from Hyundai (salesperson) he went on to say how he had to stay later blah blah blah..do I care? NO I AM STUCK AT THE MALL!!! He goes well I dont know what to tell you...I said are you telling me I need to walk from the Mall in the dark by myself to Kia to get my car when I was told I would be picked up when it was done? You can take that somewhere!!! He got the detailer and said well we have to pick you up in your vehicle and I asked about the drivers/courtesy vans...he said they left at 5, its now 5:30 and the vans are locked up. So what am I to say, so I said yes because I want to get home!!! Detailer was a nice guy but hell I could have done the same job at home, for $300 not worth it!!! I am a previous owner of a Kia that was totaled and thought I would buy local...well guess I wont be doing that again! We were told that we would be refunded the money so we better see that coming since it was on our VISA. My husband will be making a visit and I am considering making a report on the BBB. I gave 3 stars only cause I like the car other than that...forget it, go elsewhere. BTW: the red paint that was on the back window of the car was still on the car when we finally inspected it in the garage since it was dark outside, came to find out from the owner all they do is run it through some carwash, wipe and vacuum and put Scotch guard. I can do that personally...so if you do buy from Kia of Merced DO NOT BUY THE DETAIL PACKAGE go somewhere else and have it done right!

BETTER HAVE A VIDEO CAMERA AND TAPE RECORDER they service the cars BASED UPON THER CURRENT MOOD..took my car for oil forgot to do it then sold me a BRAND NEW CAR (kia sorento ) with a broken steering rod, take it to get fixed 8am to 330 pm might I add and its STILL PULLING TO THE RIGHT NOW I GOTTA DEAL WITH IT STILL....HEADS UP MIGHT BE NICE PEOPLE BUT THERE WORK IS WORTHLESS

Hey C Slayter...hope your daughter doesnt get stranded after her car getting detailed and then rudely approached by both Kia and Hyundai, and was told so many lies wasnt funny. Detailing is a joke! Save the $268 and go to Primeshine. They get 2 stars because the only good thing is the car, and refund..thats about it. They dont like being called on the carpet about their unprofessionalism and will threaten to call the police when you do speak your mind about their lack of service. OH and they did refund us our money because we have paid it by VISA and are protected against breach of contracts and shady offers. Arlette maybe nice and personally this is not against her as a person but it all went to downhill after we had signed. Go to Kia of Stockton or Fresno.

I found an excellent deal on TrueCar in which Sou helped me in locating the vehicle that I wanted and continuing to honor the TrueCar price. I was satisfied with the way things worked out and I absolutely love my new purchase.

Purchased car, was great overall experience.

I never can get an appointment right away. The prices are expensive.

Ive been screwed over before, I should what it feels like. Dont go here. Waste of time.

Worst customer service. The lady is rude and annoyed every call you make. They have messed up on my car badly before and did a piss poor job fixing it.

Ive been coming here for years. We are military so we only come home to visit, but whenever we do come visit, Kia always makes sure we are good to go and will even wash our vehicle for us.

They get things done they did everything they sed they were going to do and got the loan done .

Picked up some parts

Poor knowledge of lot inventory, specs and poor customer service.

It does not have cars

Do you need a car? Come and check your car list.