I do recommend the service center they replace my son’s mustang stereo. They did a good job!Oil change are good as well! Took a little time to get fixed but a happy ending. Thank you guys!

We had the BEST experience with our sales person Dante!! My husband found a rare, new Jeep Wrangler with a Hemi engine. The only dealer that had it was Razzari so we trekked from Pleasanton with a trade in. The service was great and they did everything to expedite the transaction. Dante was so polite and courteous, he was so knowledgeable about the car. We felt like we got a very fair deal for both the new car and the trade in without endless haggling. Best of all - Dante drove us all the way back to Pleasanton during rush hour! Overall a very nice experience in car buying.

Eric and Fred have the most integrity out of any salepersons I have ever dealt with. We came in with an expectation on what we wanted for down and monthly payment and were completely OK if that was not going to be possible. Our concerns were heard completely and they conducted themselves professionally and authentically. Highly recommend Razzari, specifically Eric and Fred. We absolutely will buy a 2nd vehicle from them and will tell everyone about the experience as well. TOP NOTCH service!

Not good experience, left work early became i was told over the phone they could get me a car, I went to the dealership with the car I wanted already picked out, after 2 1/2hours of waiting they said I could only get the car by putting a high down payment and high monthly payments but for sure could get the car I wanted with this deal, I said I couldnt afford that deal and left, after thinking it over and being in a tight situation I returned to the dealership a few minutes later eager to make the deal, after waiting another 40 minutes I was told I couldnt get the car I wanted and they would have to find me a car with lower mileage (so its worth more to re sell if repossessed). It was late and they were closing but assured me they would contact me after getting a deal settled with the loan agency the next day, its been two days and I havent heard anything from them. I highly recommend not wasting your time here and find a dealership that wont keep pulling you along and only willing to satisfy their needs without any concern to yours.

Don’t ever take your car here. Terrible service.Made me a wit 7 days to diagnose and only a day to fix.

Called Justin on a Sunday afternoon. Walked out with a car that day. INCREDIBLE service. And everyone was very nice!!!!!!! Highly recommend if your looking for a car. Contact this team

Razzari dodge has been one of the best dealerships I have been to when it comes to costumer service. Before buying my Dodge Challenger, my mother had purchased a Dodge Charger. From the beginning Razzari gave her a more than fair price to win over her business. A week later I returned to trade my vehicle and I can honestly say that they gave me an amazing price on my vehicle. This was easily the most convenient purchase i have made with the fastest process. Special thank you to Larry, Juan-Carlos (JC), Aaron and Anthony for making this buying experience one to remember. I will definitely be recommending them to any family member or friend.

He staff at Razzari;s were very friendly and made the purchase of my car a very god experience. I will be recommending them to my family and friends.

Was able to recover my additional key for my chevy cruze that i was promised back in February. However the manager was not there for scheduled appointment and it involved about an hour and a half of back n forth with the sales people as to why they need to hold up to their word, and multiple phone calls to the higher up, then the higher higher up, which led to a salesperson driving MY PERSONAL car to a different location then where I had parked it without my knowledge or consent. When questioned as to why they moved my car they said it was standard procedure...TO MOVE MY PERSONAL VEHICLE WITHOUT KNOWLEDGE OR CONSENT? Apparently breaking the law is standard procedure around here... As is poor customer service... in the end i got my key (9 months late), also got a headache and a sour taste in my mouth from these businessmen WOULD NOT RECOMMEND

Service was good. I was seen immediately and I appreciated the texts ahead of time reminding me of my appointment. However, the shuttle service needs to be reworked. I waited over an hour and couldve walked to work if I had known the wait would be so long.

Speechless so stop sending me letters to come back for service.

Went last week to Honda and the workers all had terrible customer service. I even went to a couple other places and browsed online which was making me sad and stressed about the whole car buying hassle. Then, I went to Razzari Ford and Matt G. greeted me and my mother with amazing customer service by far. He was knowledgeable, and understanding of what I was looking for and was able to help me with all my questions. Not only that but he made the paper work time go by so fast! He was amazing! I will definitely be recommending him to my family and friends! Thank you, Matt!

Just wanted to say thanks to all the staff at Razzari Ford for the great experience I had with my new vehicle purchase. Being super friendly and no pressure is always good when your shopping for a new vehicle. Thanks Courtland for all your help and an awesome deal we got. I would definitely come back and recommend anyone to Razzari Ford.

Great place! After shopping around we were able to find the perfect car for our family.. Jason mad us feel welcomed.. He also helped us through out the process with the help of other staff.. Jason and the staff worked together as one..

I highly recommend Shawn Songu! He was extremely helpful. The process was fast, and easy. After shopping around this was the best place to purchase my car. The finance person was friendly and fast and covered everything I needed to know. I got the exact car I wanted which is a huge plus because my credit isnt good! I am extremely satisfied with my experience and will be referring all my friends and family! Thanks Shawn!

Ryan and Chris were very helpful and patient with me while being there. They answered any and all questions I had being a first time buyer and I couldn’t ask for anything better. I highly recommend them!!

I had such an amazing experience with this dealership. They are all very professional, helpful and caring about the customers’ needs. Thank you Razzari Nissan for helping me find the car I was looking for !

I came into this dealership nervous to be car shopping for the first time, and feeling apprehensive about the entire buying process. Their sales staff are knowledgeable, kind and comforting. Especially Sam, he broke down the process and helped me understand each piece of the car buying process.I left knowing that I had made an amazing choice and would have a solid car to last me years to come. Thank you Razzari for helping a first time buyer find the perfect car!

Amazing customer service everyone is so nice, helpful and friendly so glad me and my husband chose Razzari Nissan for our car. Our sales person Brandon was amazing supper patient with us and gave us all the info we needed to make our decision will definetly recommend for everyone to go here, They make you feel just like Family :)

Very very good place to go! We initially went to trade in our used car and while we waited for the process Erik Ayala came and sat with us and conversated with us great hospitality they got us approved for the vehicle we wanted prior to getting denied at 4 other dealerships due to credit score! With my credit score being so low Eric managed to still get us approved with great APR!! highly recommend this dealership they are about their customers in every way!

Service great bought car M300 the salesman walk through till the endAs well as the Finance Manager that help what can afford..on the budget. Less than one hour. Happy for service rendered

Just recently had a visit to Razzari Nissan here in Merced,CA and was pleasantly surprised by the great customer service I received. The sales associate Marty made me feel welcome and like a genuine friend and not like he was just trying to sell me something. I also received great service from Mark, who went above and beyond in helping me get approved for the loan for the car. This was by far the most painless car purchase Ive ever had and I want to thank the team here at Razzari for setting me up with my 2015 Chrysler 200 Limited! I love it, and I am grateful to have come by and seen you guys!

Jose Robles was the best!😊As a first time buyer I was second guessing myself but he reassured me I was making a good decision. He was attentive and kind not only with me but with my family as well. Not once did I feel pressured. He made my car purchase a lot easier and smoother. Im completely happy with my vehicle choice.I highly recommend Jose Robles👍Thanks again Jose!☺

Adrian, you are awesome, with your positive sense of humor, I cant thank you enough for keeping me at ease, during the process and thanks for listening, and helping me get the perfect car, you are my ANGEL sent from GOD

I would highly recommend buying a car from Rizzari. Customer service was awesome!! Barbara was very helpful in helping me find my new car! I like how they are more interested in helping you find the car you want and like, rather than just being more interested in selling a car.

My granddaughter came in today to get a oil change and it took 2 hrs she had to ask if her car was done and it was no telling how long it had been done it should not have taken that long and this is not the first time she was not happy with them she will not be going bk there for anything very disappointed

10/10 would recommend. Costumer service was fantastic. The only thing more satisfying then the sales reps services was the car I bought itself, ask for Mark and Moises!

Purchased a Ford Expedition from Mark. There was some issues with the vehicle, thanks to Mark Mendez he took care of what needed to be done. The man is very knowledgeable, hard working . Most of all I value his honesty and leadership. I would do business again with Mark any time!

Received a quote for a part from Paul Pinon ...great customer service. Walked with me to the car so he could confirm what I was looking for. Nice, polite visit to Razzari was good.

Had a great experience I would recommend to everybody I know thats trying to buy a new car everybody is very nice and helpful thank you Haley

My husband Lou and I are very satisfied. We had Mark as our sales person and Mark was very accommodating to our needs. If you go to Razarri Ford ask for Mark he will definitely help you. Thanks Mark!

BRANDON REYES at Nissan was awesome! I walked in and he was so nice and was very helpful with my credit application! And we went out to the lot and I picked out the car of my dreams! He’s definitely the guy to go to at razzari merced over at Nissan!!

I like ford

9/5/2019- Just traded my 2000 truck that i bought from razzari in aug 2002 !!! 17 years later, the staff has changed, but the great attitude and helpfullness is still strong... thank u finance wizard for getting my loan, matt who put me at ease while i waited, and mark in finance who walked me thru the paperwork... great team who put me at ease and got me a great deal and a BRAND NEW 2019 !!!

Purchased a vehicle from this dealership, however my experience here was terrible. Workers lack communication skills, and at times it seemed as if they would gather together to gossip about what was going on. Also, David promised that the vehicle would be detailed and ready to go once I arrived (drove more than a hour to get there). Guess what though? Car was not detailed and extremely low on gas. Was promised a gas card since I had to put some to drive back home, and that was a lie since I havent received anything yet. His excuse was that he was unsure of the process at this dealer since he had only been there for less than a week. Also, he knew nothing about the vehicle we were purchasing, are you serious?! If you knew that someone was coming to check out a certain vehicle I would expect for the worker to at least have some basic knowledge of the vehicle, that is why we have the internet and google search. Will definitely not be coming back to this dealer, and hopefully others do not have the same experience as I did.

Great place! Everyone is really cool I would definitely recommend to friends and family!

Appreciation eventThe service department demanded a synthetic oil change despite the manual gives options.

Andrew in the service department is awesome! Always looking out for our best interests and great customer service!

Razzari literally screws up your car when youre not looking just so they can force you to buy a new one. Last time I took my Ford it was slamming the brakes hard after I got it back. Took it to a friend near me, turns out a wire was detached on purpose. Never gonna buy from this place again. I would rate it 0 stars but unfortunately, I cant. Oh, and next time, dont delete the reviews.

Ok, but you can pay this price anywhere.

Put a down payment on a car and they were added money from canceling warranties from my trade in that unfortunately I bought from them. They didnt calculate it right so now 2 months down the road I have to pay the difference. I only agreed to pay 1500 down now another 597. Of you sign those papers really read that contract and question everything if it doesnt sound right.

Worst and slowest workers. Didnt even notify me what was going on with my car. Even worst tear your interior car like there animal and cant even put it back properly without damaging it (including taken it off carefully). Affortunately you will come home with missing bolts because there to lazy to get your car fix and done properly. Took 3 day to diagnose and find what was wrong with my car like really? Yet, they said itll take a half a day or a day to diagnose it but really they took 3 day. Not just that but 10 hours to install all the interior in the back seats together when clearly my g35 coupe barely has anything. After giving them 3 days and almost 4 i told them to have my car done at 5pm im picking it up no later than that and suddenly they got it on time but with the shittiest work ever. Now the worst part, will charge me 2k plus to just get my driver side motor replace and along changing both my window switcher and fixing my trunk and you can do this in less than $300. Would highly not recommend this place to get your car fix.

Good service with pick and drop off

Best customer service by BMO on sales floor and Adrian at Service

Great place, Adrian, was a great salesperson and knowledgeable. Would totally recommend to anyone.

Buying a car may be overwhelming, but going to razzari was the best choice we ever made. Before we went to razzari we had already went to a couple place but none of them were as good as razzari, not only did they help us find a great truck but they help us with all of our concerns!! My parents weren’t so sure going in. Their credit score wasn’t so good but Shawn songu help us out and was very supportive, we recommend going To Razzari they have a wide selection of cars and their employees are very helpful. If you have any question ask for Shawn songu.

Great place to buy and service your vehicle

When looking for a car look no further than Merced Razzari. This is the place to go whether youre looking for a new or used vehicle. Once youre at Merced Razzari make sure you ask for Mark Aguayo. The experience at Razzari was exceptional. Mark is very experienced and explained everything that the car had to offer. His customer service and knowledge is incomparable. Mark along with JC Alvarez, helped me by offering me a great unbeatable deal. One that would not be found else where. Not to mention Merced Razzari offers life time powertrain warranty, something you wont find else where. I highly recommend you go into Merced Razzari Dodge Chrysler Jeep and ask for Mark Aguayo, you wont be disappointed.

Very hard to get info and a service advisor to call you back took me 3 daysWill let you know more as work gets done by service dept

Great sales and fiance team

Don’t buy a used car from them!!! Mine broke and now I’m 5000 in debt and no car!!!

Awesome people

Great customer service

I had some problems with communication in the beginning with the service department, but everything worked out okay.

Nice and polite

Friendly

Great service

Great service

Very kind