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Ron Smith Buick GMC - Sales Department
1900 Auto Center Dr, Merced, CA 95340, United States
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Ron Smith Buick GMC - Sales Department
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Sh
Review №1

We just purchased a new GMC Acadia and we could not be happier!! Everyone was so knowledgeable, Friendly and so helpful, it really made our buying experience a breeze. We never felt pressured to buy, never felt unclear about the information they provided and felt that they really worked with us to help us get exactly what we wanted. This was by far our best experience in buying a new car and we would definitely send all of our family and friends their way if theyre in the market for a vehicle. Thank you!!

Sh
Review №2

I purchased a GMC 1500 Sierra from Ron Smith. Approximately a month and a half later the A/C quit blowing cold... Then the truck flat-lined right as I pulled into my daughters school parking lot. The theft protection had lit up and that was part of the problem.I gave the sales guy a call and he recommended me calling the service department.Asked for Tim and he said if I could get her down there they would take a look.Well, long story short, it was the ground wire coming from the battery to the engine. The mechanic found the problem right away. While they were in there, they checked out the A/C system and found that problem too.Rounding it up in a nut shell - Tim let me know how much it was going to cost to fix and then told me how much Ron would be taking care of. They also gave me a rental to get me through until it was fixed. I cant be more thankful. Thank you Tim at Ron Smith. I really appreciate everything you guys did for me and my family. Best wishes! See you at the oil change :)

Mo
Review №3

I just recently bought a Chevy cruze on 10/16/21My experience with Ron smith was honestly the best experience I could ever ask for.I was recently approved for a car loan and had 30 days to find a car before my application expired.For my first stop I tried western motors and my time there felt very waisted and like they were trying to talk me into buying a Kia rio that I didnt want. Dont get me wrong it was a nice car but wasnt something I really wanted. Since this was my first time buying a car through a dealership I wanted to be picky with the car I decided to go home with.I left western motors feeling really bothered and stressed out with not finding the perfect car that I really wanted. A few weeks after western motors a good friend of mine Freddy told me about Ron Smith and said that I should check out there website. So I did and found my Beautiful Chevy Cruze

Sh
Review №4

Ron Smiths is an awesome place to buy a car and then to get it serviced after the sale. This is my second car from Ron Smith and I will be back again for the next one. I got a great deal both times and I know I can trust the whole team to treat me right!

Er
Review №5

My husband and I had a great experience at Ron Smith Buick GMC! The salesman we had the pleasure of working with was Nathan. Juan also helped us in the beginning. Nathan was awesome! He was knowledgeable, respectful, and I felt he honestly was getting us the best deal for our trade in and new GMC Sierra 1500.The lady who did the financial paperwork was really great as well!Thank you for the awesome experience! We love our new truck!

Ma
Review №6

Excellent Service. Brought my GMC vehicle in for an oil change without making an appointment on a Friday morning. Tim was able to fit the work in despite having a bunch of appointments. Always excellent service from Tim and his crew. Thanks.

Es
Review №7

Great service took my truck in for recall repairs the people there are friendly and informative

Tr
Review №8

I contacted Ron Smith about a new AT4 and I had the pleasure of working with John Mobley. He is defiantly great at what he does. If your interested in a new truck or car make sure you contact John.

kr
Review №9

The staff at Ron Smith were very friendly and helpful and not pushy like a lot of car salesman can be. They made the experience of buying a new car fun and exciting and calmed my nerves. I would definitely do business with them again and recommend anyone to go see them when buying a new or used car. They are honest and upfront with you about everything you need to know.

Su
Review №10

It was very good.i dont have a problem with the service on my car.When I bought the car they said my first service was free but didnt say anything about expires in a year. I bought my car Oct 15 20 called to make my first appt on Oct 7 21 but the soonest they could get me in was the 18th. That not my fault. I called in 2 weeks ahead of time. It made me feel like they set it back just to get my money. Im a senior trying to make it on my own. My husband died of cancer and its not easy now.

Ra
Review №11

We had a wonderful purchase experience with Nathan. We will most definitely return when we are ready for our next. We will send everyone we can your way. Thank you Nathan! The service manager and finance people were wonderful too. You won’t be disappointed.

Ge
Review №12

I made an appt for 8am and got there about 5 min before . Checked in with the advisor. I told him I’d like to wait since I didn’t have a ride. I t only took about an hour to change the oil and filter, rotate the tires, add more window washer fluid and they washed my truck TOO! Wow, what great service!

El
Review №13

Friendly Customer Service. Very timely with the work that has to be done. Good explanation of the Work order .

Do
Review №14

My experience with the repair shop has always been great,not always what I want to hear,but always courteous, honest and explained in a through manner. I normally speak to Tim Coca and he has always given me excellent advise on the current problem. Real professional work from all.

Jo
Review №15

I’m very happy with Ron Smith they are very helpful this is my second car I bought from them and I’m sure to recommend them to my friends Nathan Ortiz is very professional and friendly guy thank you for everything guys

Lo
Review №16

Gino was knowledgeable and very helpful! The gentleman in Finance was efficient and very friendly. Overall, we continue to buy our vehicles at Ron Smith because they are wonderful with their customers.

Ch
Review №17

Great guys and gals to do business with. The used vehicles I bought there is top shelf and I couldnt be happier with the final sale price. Thank you John for your expertise and making our time at Ron Smith Buick GMC a pleasant one. One more shout out to Nick, Thanks. The hat looks great with the collection.

tr
Review №18

This place was top notch. I knew what I wanted, I gave them some numbers and they got me into that vehicle. Very professional and at the same time we shared lots of laughs. Kudos to John, Karri and Juan! Great doing business with you!

Sy
Review №19

Gino and staff was professional,, efficient and very helpful. Gino made the sale as simple and easy as possible. I am pleased with the new vehicle and feel if I have questions I can contact them and get my questions answered.

Je
Review №20

Drove all the way from Stockton To Ron Smith’ s GMC in Merced for my truck, Nathan made the buying process super easy and fast and very transperent if you’re looking for a car or truck make sure you ask for Nathan!

Ch
Review №21

Very professional team, made the buying process flawless! 4th vehicle I’ve bought from them and they have always catered to my needs!

Pa
Review №22

This was a high cost repair but everything was necessary to be done. I am satisfied with the communication, work completed and Tim did everything he could to keep the costs down as much as possible. Thanks for the help.

Mi
Review №23

Tim and the Service department does a great job.

Se
Review №24

Service reps were very helpful and friendly. The work I had completed was done under my warranty so I appreciated the extra time spent on the paperwork parts as well. Work was completed in a very timely manner. Smooth service transaction as usual.

St
Review №25

Overall my experience at Ron Smith GMC was excellent. My Salesperson Nathan went above and beyond with his knowledge and communication. Not only did he lets us navigate around the dealer and demonstrated different options but went out of his way with making sure we were satisfied with our purchase. Not to mention the finance manager was willing to negotiate prices, and all of the personal at Ron Smith were very attentive and thankful for our purchase. Once again very pleased with Ron Smith GMC highly recommend and ask for Nathan!

Ro
Review №26

Buying a car/truck isn’t easy, but yesterday when I went to Ron Smith GMC I was treated with respect and was taken care of. I can only wish other dealerships have the type of customer service like they do over at Ron Smith.I went to order a truck and was walked through step by step and told the process in detail to know what to expect. Couldn’t be happier.Thank you!

Ca
Review №27

Went in because A/C didnt work. When I left the A/C worked great. The next day I went to the snow ❄ and found out the heater blower wasnt working, I could hear fan in back passenger area but nothing coming out of the dashboard

Ma
Review №28

We appreciate Tims excellent customer service!

ru
Review №29

Albert has great customer service and the finance group also did an excellent job. This is the third Truck I buy here and I’m super happy! Thank you.

Ri
Review №30

Great service.Very nice people.

Jo
Review №31

I was able to see many cars I was interested in! But I was also able to let my Salesman know what I was looking for and He brought me to many different cars that were just my style. Finally I found a car I liked and was able to test drive. Paper work took 10 mins to fill out and 20 mins to get Approved! Very simple and easy process! I recommend everyone looking for a New or Used car to check this dealership out!

Tr
Review №32

I came to Ron Smith after getting the worst service possible from Bonander in Turlock. Tim and Anthony were fantastic. There was no run around. I made an appointment online and there was no fuss. Tim was straight up with me about what needed to be done to my car and it only took a day. There was no bill padding, no trying to get me to buy things I didnt need. Tim even washed the car for me! Anthony was great about keeping me informed about when my parts would be ready. I didnt have to call and nag; he called me frequently to make sure I knew what was happening. I will be coming back to Ron Smith for all of my auto service needs.

Ra
Review №33

The staff from beginning to the end of buying my AT4 were great!!

Da
Review №34

Unable to fix my vehicle. Told me to continue to drive it and maybe the check engine light will go off. Not very reassuring after you spend $90,000 on a brand new vehicle that should not have issues.The employees were polite and courteous but left me uneasy about my problem getting resolved.

Na
Review №35

1. Rattling Noise at passenger rear seat .2. You can hear the sound of air while driving . Its bad .I bought a brand new expensive truck...I didnt expect it .. I might hire a lawyer for bad lemon.

G
Review №36

Sales department were awesome and very helpful very nice people to deal withRON SMITH GMC great dealer to work with buying a car or truck!

Ig
Review №37

1. That was an easy transaction, it took longer than expected to close the deal but we did it.2. What really surprised me the most was when they told me that I did not qualify for zero percent interest when I have excellent credit. But when I went to the dealership I was already pre-approved by a bank.

Ti
Review №38

Another vehicle purchased from them and another great transaction

Al
Review №39

Great deals all the time, have purchased from them before and will in the future.

Li
Review №40

The personnel at Ron Smith GMC is absolutely wonderful to work with, they all are very courteous. I am able to get my car serviced when needed and am never pushed to get something that I do not need and my car is usually done in a very timely manner.

Ri
Review №41

Darrell did an excellent job.

Ma
Review №42

They are always friendly and get my vehicle in and out I have no complained always completely satisfied with my service advisor

Ma
Review №43

Customer service was excellent and the service done to my vehicle was done promptly and professionally

PJ
Review №44

Nick Smith, John Mobley, Gino Rizzonelli, John & Tom were all great to work with! Its been 18 years since I have purchased a vehicle and was time to purchase something newer. I LOVE my Yukon Denali and would definitely recommend this dealership for a no pressure, friendly, courteous place to purchase a vehicle! Thank you so much :)

Da
Review №45

Excellent staff and very knowledgeable in there field.

Lo
Review №46

Everything was great until I went to pay and the cashier was just rude! If it wasn’t for her then numbers would have been a “10”

Al
Review №47

Tim and Darrell Have great customer service and always willing to help out with any questions Or concerns that I might have about my vehicle.(2012 GMC Terrain) Whenever I need a service done to my vehicle they always do the best they can to accommodate me with last minute service appointment.Alex NavaHappy Thanksgiving 2020

Ro
Review №48

Brought mothers Yukon in for a lube order and was presently surprised that the new & used are all under one roof. I went outside compared both new/used and will be in soon with my wife for a used Sierra. Glad this was done made it easy to compare both. Thanks guys

An
Review №49

Tim is very experienced. Happy with the treatment and will definitely come back

Je
Review №50

They got my car in without an appt

A&
Review №51

Daryl in Service always understands my needs a great job! Do not have to worry about my vehicles servicing needs.

Gl
Review №52

I have bought several cars from Ron Smith and would refer family and friends to the dealership. Very friendly and accommodating..

jo
Review №53

Nice dealership good inventory very polite sales people

Ca
Review №54

Very helpful and respectful. I never felt pressured to buy a truck. Thanks

Ni
Review №55

Fast and friendly service. What more could you ask for?

Mi
Review №56

Took My Brother to Pick up His Truck... Great Staff & No Pressure

Ch
Review №57

Order my parts for my GMC here they are very helpful and pretty much can get everything I need to order for my truck, and they are fast on getting my parts! Im very impressed👍Thank you and I give you a 10+

Jo
Review №58

These guys were absolutely incredible threw out the whole process. Gino, John, and Tom thank you for everything.

Sa
Review №59

Had a good experience fixing my truck and service tech was great!

Ji
Review №60

My brother and I were here several months ago looking for a used Sierra, a young man named Columbo helped us, Funny guy & informative. We came back ready to do business end of the year and all. We didn’t experience that this time, We went elsewhere.

la
Review №61

Bought my truck here. Jon Mobley helped me with the process. Great customer service. I did call different dealers and this one out of the ones I called had the better customer service.

Ch
Review №62

Service Department here is great! Trust them 100% with my vehicle.

Tr
Review №63

This dealership is excellent. My car was serviced quickly and on time. Darrel Correia was my service contact and was very nice and efficient. I am impressed by this dealership by all the contacts I received after I bought my car and the immediate contacts when I made my service appointment. My car was washed after the servicing also. I never received this kind of service from our local Toyota dealership, and I was with them for 20 years as a customer.

Ja
Review №64

I just purchased a 2014 GMC Sierra Denali from Ron Smith GMC and it was without a doubt the best car buying experience I have ever had.  My salesman, Nathan Ortiz, was so knowledgeable about ever model and option, it blew my mind.  From the moment we pulled into the lot we were impressed by the professionalism of Ron Smith GMC. We were not bombarded by salesmen, but nicely greeted by Nathan. From beginning to end Nathan  treated us with respect, showed patience and complete understanding. The purchase was smooth, we felt taken care of by all of the staff, especially Nathan! Thanks so much for the excellent customer service!!! I dont think Ill ever consider shopping at another dealer after this experience.

Pa
Review №65

Its nice to have a place that will treat you like family.. thank you so much for taking car of me.

Be
Review №66

Took a 2008 Silverado to get warranty work on the new engine that was purchased here. They took care of the issue no questions asked. We had a quick turn around as well. Great customer service from Tim in their service department.

Ke
Review №67

Went in with a code P303 on my car... Turned out I had a cracked head, burnt valves, and bad manifold. I know people say the dealership is way more expensive but I like bringing my car here... Because I know I will be taken care of by professionals. So it took a little while but my car is running great. Thank you so much.... Kenny D.

Ki
Review №68

This dealership went out of their way to ensure that I had the best experience possible and I appreciate everything that they did. Ive had several horrible experiences with other dealerships, but Ron Smith Buick GMC and my salesman Gino proved to me that there are still some dealerships with integrity and great customer service. Should I ever buy another new vehicle I will definitely go to them.

St
Review №69

Made an appointment and my vehicle was serviced on time. My only complaint if you can call it that is the service that is used by the dealership. this being the third party company that call you to schedule a service for you. I think this causes an issue for Darrelle and Tim, as when people that have made appointments come in and find their are 3 ahead of them. Darrelle and Tim work very hard at customer service and I think this puts them in a bad place.

To
Review №70

THEY WERE VERY FAST END EFFICIENT. THEY EVEN WASHED MY TRUCK. THANK YOU DARRELL FOR TAKING CARE OF THIS SERVICE IN A TIMELY MANNER.

Kr
Review №71

Very professional, quick response and excellent at maintaining my car at Premium performance!!! Best dealership in town!!!!

Ma
Review №72

I took my car to get fix for something they told me that problem what they will be getting done and my car still has the same problem have no idea why they charge me 800 dls and my car still needs to be fix

Wi
Review №73

Great place to buy a vehicle. No pressure and the people are friendly.

Ma
Review №74

Very happy with service so far. $45 full synthetic oil change with tire rotation, tire inspection, battery inspection and car wash is the best I have found anywhere so far. It is a little hard to get in and out on some days, but to be expected.

Lu
Review №75

A merced dealer that is doing it rite

I
Review №76

Very helpful staff

My
Review №77

Amazing staff!

Br
Review №78

Visited many dealerships today, my husband and I talked to several salesmans and it’s easy Columbo is a man amongst boys, a true pro. From the moment we met him we felt as we knew him for years. Columbo thank you and we’ll see you Thursday.

Ja
Review №79

Very Professional and do there best that your taken care of.

Ad
Review №80

Fast and Accurate good Job

Da
Review №81

It was a good service they always take care of me thanks to tim coca I been going to Ron Smith for long time

Ro
Review №82

Not very friendly or helpful won’t be back

Su
Review №83

Our sales rep. Was awesome. We were very impressed. Alberto Diaz definitely knows his business highly recommend him. If your looking to buy a car, make your first stop here and talk to Alberto. Im so glad we stopped here. This wasnt the car I was initially setting out to get but with talking to Alberto and doing all the comparing and research and the price with everything you just cant beat =AWESOME!!

Is
Review №84

Went in for oil change and fluid leak. Me and service man found leak not mechanic. Service clerk gets 5* very friendly explained why i had to spend the money!

Mi
Review №85

Great service staff, nice waiting room, fast in-out I, have had all of my vehicles serviced here for the last 12 years

Ja
Review №86

Very nice people. Good an OK deal. Very helpful people though

Jo
Review №87

Really good and friendly service I service and repair my car with them all the time and they get it donde on time and always let me know when something is wrong or if Im going to need something else

Da
Review №88

Friendly helpful and easy to work with.

Ta
Review №89

I have been servicing my car at this dealership since I purchased it in 2015 and have not been disappointed. Theyre #1 in service, very knowledgeable, service is quick, and staff make you feel welcome.

Wi
Review №90

They treated me very well. And kept my familys business there. Columbo u r awsome bro

Ve
Review №91

Parts guy was really helpful. Although this dealer doesnt stock parts for my Saab (GM owns now), he contacted GM to get the info I needed.

j
Review №92

This is my friends fav store. I like it as well. Good deals and can find unique items once on a2hile

to
Review №93

I have purchased various vehicles from them and i am very happy they didnt have my parts but i ordered them

St
Review №94

Good salesmen nice product trucks very clean finance manager little bit lacking people skills to me gino was excellent salesman

Ke
Review №95

I was surprised no one wore masks at the dealership, especially since its a California requirement to wear masks in public.

Jo
Review №96

Awesome staff. Easy to deal with and absolutely no pressure to buy!

Ro
Review №97

Considering the ongoing pandemic, I glad Ron Smith service center is open.

Le
Review №98

They provided excellent service, very professional and answered all questions and concerns fully

Ma
Review №99

Ron Smith us amazing. The people the service the whole experience was really really good.

Ou
Review №100

Took my 99 Oldsmobil into the merced GMC dealership to check the transmission due to hard shifting. After having it for almost a week i was told it required a new transmission at a cost of$3,750.00 the van blue books for $1,100?I took it home and i pulled the transmission pan, replaced the filter and fluid, cleaned it up and put it back together, the problem has been solved.These are supposed to be professional mechanics but arnt bright enough to check a filter to see if its dirty enough to spike the pressure a bit once in a while and create hard shifting?Of course i was charged for their checking it.Cost me about $70.00 to repair it myself! Less then their cost of the inspection!

Information
100 Photos
100 Comments
4.4 Rating
  • Address:1900 Auto Center Dr, Merced, CA 95340, United States
  • Site:https://ronsmithgmc.com/?utm_source=GoogleMyBusiness&utm_medium=organic&utm_campaign=Website
  • Phone:+1 209-725-5050
Categories
  • GMC dealer
  • Buick dealer
  • Car dealer
Working hours
  • Monday:9AM–6PM
  • Tuesday:9AM–6PM
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–5PM
  • Saturday:10:30AM–4PM
  • Sunday:9AM–6PM
Offerings
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
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