Just bought my first car here!! Got a super good deal on a brand new car! Alex was our salesman, and he was super helpful, and so was our finance guy, John. They both answered any and all questions I had, and did a great job walking me through the whole process! Will definitely be recommending this location to my friends and family!

Just bought a new Hyundai Kona here - great price and fully loaded! Our salesperson, Micah was VERY helpful and worked with me to get the best possible financing for my new ride. Thank you Micah!

The staff at McDonald Hyundai in Littleton Colorado are very friendly and very helpful. I purchased a 2018 Hyundai Tucson and so far Im very pleased. I will definitely send my friends and family there. I want to especially thank my saleswoman, Doe for helping me and getting me into my car. This is my first car that I was able to purchase on my own, without a co-signer. Spencer was a great help as well. He explained everything very well and answered my questions.

The staff are all very friendly, I just bought the new Santa Cruz. It is all what they say, it’s fun to drive, it rides great and all the features are good too.. This is my 3rd Hyundai and all 3 experiences were a big 10. Hats off too Suzanne Dumont, she helped me purchase the Santa Cruz. They are hard to even look at cause they are sold as fast as they come in. Suzanne was on top of things, called me right away to see if I would like to come in for a test drive. Next thing you know I was driving it home. Very quick and fun working with Suzanne and Spencer! The financing of the car was handled by Spencer A..Everything went very smooth and completed in a timely manner. Thank you Hyundai!!!!⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

Attracted by the ratings, heavily disappointed by the experience.I was there last Saturday all excited to purchase a car that I had my eyes set on. I was initially in talks with David about the car. The inquiry was great until then. Apart from the car being a bit over my budget (which is totally not the dealership’s fault), I was being forced to purchase an anti-theft policy as an accessory which I didn’t want to buy. To top it off, this fee has never been advertised on any of the car sales platforms. David was courteous throughout the inquiry and despite the car being slightly over my budget, I did consider purchasing it. The troubles began when they started transferring this case to different representatives multiple times over the course of 3 days. Micah in particular was extremely impatient and not the least bit courteous. I then found myself talking to Austin who, after much back and forth, took off the accessory fee (for the policy that I never asked for in the first place) as if they were doing me a favor. Upon simply requesting a slightly lower price on the vehicle, Austin then proclaimed that they now will have to increase the price of the car and add the accessory fee on again. It was a clear move to dissuade me from discussing further. I’m happy to take my business elsewhere, preferably someplace where I don’t have to haggle for multiple days to get a hidden accessory fee off and where the staff doesn’t make me run around in circles talking to different reps who at the slightest request of a slightly lower price jump to put the bogus fees back on.

The dealership is really nice with a comfortable waiting area if you are having your car serviced. I did purchase a car there and the salesperson who worked with me was very easy to deal with and the finance person was great. I did have one small issue and to my pleasant surprise the management of McDonald Hyundai reached out to me and resolved my issue quickly and to my satisfaction. I will definitely go back there the next time I buy a car.

Thank you Micah for making the process of leasing the SUV easy and with no pressure. May I add that Spencer made the paper work fast and easy. For sure we will be back,Thank you guys for your good service.Mohamed

Alex was great! It was a pleasure to work with him; he went over and above to help us out. We will definitely use him again when we need to purchase another vehicle.

Outstanding, personable customer service from every employee I encountered. Brandon, Vince, and John F. were all aware of the fact that I was there to make a purchase and made the experience effortless. This is the only time I have enjoyed buying a car, I highly recommend them. The only downside is theyre busy, which is to be expected with the customer service they offer. Go Big Red🏈

I bought my car in 2017 from McDonald Hyundai. The sales experience overall was great. After a year I refinanced my car loan. I tried for 6 months to get in contact with someone at the dealership to get a refund on my GAP insurance. I’d call everyday after 3 months of refinancing. Nobody ever called me back. I sold my car June 2021 and I personally went into the dealership to cancel my service contract. The gentleman who helped me didn’t quite seem to know where that went. After two weeks I still felt unsure if it had gone to the wrong planche so I called the dealership. Never got to speak to anyone as nobody called me back. After two months I went to the dealership and I spoke to one of the sales guy and I explained to him the situation. He told me they had sent the request out a month ago and he would follow up directly with me and I left him my phone number. Here we are in October and I have yet to hear from anyone. This entire time I’ve been directed to their finance manager!!! The finance manager is too busy to make a courtesy call to a client. I will never do business with any McDonald Automotive dealership ever again.

Got my car serviced here and they did everything to make sure my car was in perfect condition. Paul was the one who helped me through the process and he was always extremely friendly understanding and courteous. I was even able to get into a loaner car which was a 2020 trim model. Honestly one of the best dealerships in Colorado, waiting room is stocked with multiple drinks like coffee soda and water. Got my engine completely replaced and other stuff completely free, and did my maintenance here the pricing was really good.If your looking for personalized care and great customer service I would recommend this place and ask for Paul if he’s free but I’m sure the others there are also great!Serviced: Battery replacement & cleaning, belt replacement both air filters replaced, all fluids flushed.Warranty serviced: Engine

I went to look for a car for my uncle and was treated with a great service from the sales consultant Doe Snyder. She was great at explaining what kind of features each car had and the different prices each car cost. She was so attentive and helpful. We bought a car there, she was awesome help.👍😄

I just bought my Santa Fe from there two weeks ago. Staff were nice and friendly. I didnt feel a lot of pressure like some other places, and theyve even followed up and asked if Im enjoying the car. Easiest car buying experience Ive had. Keith was incredibly patient and easy to work with.

Working with McDonald Hyundia has been the best car buying and servicing experience we have ever had... Today 8-19-21 the parts team took extra measure to make sure my car was getting the correct fluids. Being a first time hybrid owner I am still getting used to how they work. I had orig called and asked about a fluid for the battery compartment which the owners manual called something different than the reg engine coolant. They ordered it in and told me the price. I went down to pick it up and the parts manager said he wanted to just double check to make sure it was correct. After checking he still had some questions and he checked with his parts foreman. After talking for a min we went out to my car so they could take a look. The problem was resolved and it turns out that the fluid that was ordered was not for my car but for another hybrid model. I sure appreciate their time and willingness to help me and make sure my car was getting the right fluids. From Sales to Service to Parts, they have always been very easy to work with...

I would highly recommend McDonald Hyundai to anyone looking for a great car and the best customer service in the Denver area. The sales person I worked with was Allona and her knowledge of the vehicles I looked at and her customer service skills was only one of the reasons I went with them. She went out of her way to find the car I wanted and made sure that I was happy with my choice.So, if you are looking to buy a new or used car, please check out McDonald Hyundai; you won’t be disappointed!!

Enjoyable car buying experience! Alex Angels was wonderful in finding out what I wanted & could afford. He showed me a Great selection with great prices and a great closing!

The service and hospitality was great! Got my new 2022 N Line Elantra here. Gary Clayton made the process practical and easy. He was spot on and super helpful.

Service department was fantastic- I appreciate that they provide a breakdown of recommended service without being pushy about it. Jay was amazing to work with and so helpful while my car was being serviced. Highly recommend giving this place a go if you are looking for exceptional service for your vehicle in the Denver area!

Love my new Palisade! I haven’t purchased a car in over 13 years and was not excited to have to go through the process of test drives and being hassled by a dealership. My experience at McDonald Hyundai was just the opposite! I had a wonderful experience with everyone I had come in contact with. Lucas was my sales consultant and was very informative and friendly. I didn’t feel any pressure at all. Lucas was great at taking time to answer all my questions and handled all the details. Spencer took care of financing and was so thorough explaining all the details of my loan. I felt so comfortable and confident in what I was purchasing. I was also pressed for time so he made sure all the paperwork was ready to go! They were all so accommodating and easy to work with! I highly recommend coming here for you next new car!

They where absolutely amazing! There are not enough words to describe how painless they made the process! My journey had initially begun at Hyundai of Boulder and Im so glad I walked out of that horrendous place called a dealership and went to McDonald. McDonald Hyundai has a very calm and relaxing atmosphere. I appreciate their no BS way of doing business. They made sure I understood everything at every step along the way and it was very comforting to know that I was in control. They didnt just throw out numbers and where pushing for a sale. It was a very relaxed and pleasant experience. Everyone needs to go here! I will definitely return in the future! Lucas was the salesman I dealt with and Derek was the business manager. I cannot express enough my sincere gratitude for all their help!

I bought a Tucson Hybrid here and had a great experience. Micah went above and beyond, and not only recommended I take the car I wanted to trade in down the street to Carmax for a better deal, but worked with me through that process, which meant a delay in finalizing my purchase. I highly recommend this dealership, as everyone I dealt with in the buying and financing process was great.

Love my new 2022 Tucson. Doe was so helpful without being pushy. It was a joy working with her, she did everything in her power to meet my needs and worked with me to get the best deal.

**PLEASE READ**I bought a brand new 2021 Hyundai Kona from David Kuczek at this dealership and I must say his customer service was absolutely astounding. I had a very difficult schedule and many questions and demands yet David took time to answer my questions thoroughly with the most positive attitude anyone could ask for! He makes you feel important and it is very clear he cares about his customers and their satisfaction. If you are thinking about purchasing from this location ASK FOR DAVID. I never leave good reviews so take my word on this!!!

I had a wonderful experience at McDonald Hyundai! I heard back from someone right away after I sent in an inquiry. Not much time later Allona called me and left a voicemail and text. I told her exactly what I wanted to do and she made it happen! They worked with me and my crazy schedule that day and I really appreciate that! Her and Spencer were terrific and I’ll definitely ask for Allona again when it’s time to trade in my car! Thank you so much for a pleasant and efficient car buying experience!

Great, casual atmosphere without pressure. Gary Clayton was personable, knowledgeable and funny. Gary went out of his way to make the entire experience comfortable and easy. Went the extra mike to get me a rear wiper blade when I noticed my new used car’s was failing on the day of purchase. High marks to Gary, Spencer and Team McDonald Hyundai!

HIGHLY recommend this dealership. If you have the choice, ask for Micah, he is extremely helpful, upfront, and chill with everything. I cant say enough about how happy I am with my experience.

Although I had initial problems with contacting the service department by phone, my in person encounter with service personnel was excellent and the follow up to my concern by the service manager was most appreciated.

We had an AMAZING experience at McDonald Hyundai. Both Kyle McMillen & Spencer the finance guy made this the BEST car buying experience we have ever had. The service was FANTASTIC. Thank you!!!

I was very nervous to buy a used car at a dealership. Though it did take a long time, everyone was very helpful and kind and answered all my questions. My salesperson Alex was real, honest and caring. Im so excited about my new car!

Please read the update!I had an excellent experience. The car I bought was detailed so thoroughly it appeared brand new. They let me test drive it before anything so I knew what I was negotiating on. I dealt with Micah Levy and he was very professional. They got me great financing in no time. Micah even followed up with videos to familiarize me with the cars features and a call to make sure I was satisfied. I would highly recommend McDonald Automotive.UPDATE!!!About 3 weeks after my purchase the engine light popped on. I called Micah to see if they wanted to help me find out what was wrong. He said hed get back to me. He never did. I took the car to my mechanic. He said the turbo was out and that the light had already been reset three times recently. I called Micah again. He assured me the manager would call me. He never did. Finally I bypassed Micah and called the manager directly. He told me I was out of luck because I didnt buy a warranty. I explained to him I realize that I didnt get a warranty but that the car is only five years old with less than a 100,000 miles, plus there was the issue of the code having been reset three times. His take was it was my fault for not buying a warranty. The bottom line is that once you have bought the car you are on your own, be aware of that.

Absolutely the best car buying experience that we have had so far! We highly highly recommend having Lucas as your guy. He worked with me virtually, which most people don’t because they want you fully committed. We traveled an hour and a half and Lucas got us everything we wanted plus major discounts. He didn’t rush us, or try to fast talk us. He genuinely cares about you and what you are looking for. He is honest and straightforward. Thank you so much for making our trip worth while!!!

Would not use this dealership if you are looking to buy a pre-owned car! The customer service was abysmal, they never had the car I wanted to look at or drive pulled up and ready to go. The worst experience by far was I spent half a day buying a used car from them, only to find out the next day (while they were fixing a recalled part on the vehicle) that I had bought a car that had already been sold. They promised me they would make up for the mistake by giving me a manager approved $2000.00 off another car on the lot, so I took some time to research, found a car I liked only to be told the manager (supposed different manager) would only approve $1100 off the car. Absolutely horrendous experience and not a dealership I will do business with ever again.

I worked with Brandon West, who helped me locatejust the vehicle I wanted. (I actually test drove a couple in order to make the decision). Brandon and everyone at the dealership was patient and great, making sure all my questions were answered, and familiarizing me with the features of the vehicle. Everyone was very accommodating.

By far the worst sales person I’ve ever had. Go someone else to purchase a car. Simple question like what version has power seats was answered by “go out and look inside the cars to see if any have it” rather than just helping me.

I was there for a service recall to replace ABS sensors, and everything was done quickly and correctly, people there are very nice, sharp bunch, glad to return there if its for dealership-required service, vs. oil changes, etc., no need really.

Always been my favorite dealership for vehicle service, but now I can also say I was able to experience their vehicle sales as well! I have always been impressed with their warranty service, since theyve shown me things that I didnt even notice needed repair. They provided me with a complimentary loaner car while mine was being worked on. Theyve expedited parts delivery for me. Now that Ive purchased a used car there, Im very happy with the condition it was delivered in. The detailing was great, they replaced some safety items as I expected, but also replaced some cosmetic items which only made me feel better about my choice. I look forward to doing more business with Alonna and the sales team again for any future car buying.

Micah was super helpful through the whole process of leasing our vehicle. No one was pushy, and they made the paperwork seamless!

The best place ever to bring your car. They are very attentive and caring. Paul and Ryan helped me the most and they were the best. They went the extra mile

Just bought a new car here for my small business and had a GREAT experience doing so. Brandon was was absolutely wonderful to work with. No nonsense, no games, just quick and accurate information anytime I had a question or concern. He was fantastic to work with. As a sales manager myself, hes exactly what I would want in a salesman interacting with my customers. Shout out to the manager who accepted the price I was willing to pay and the finance department + Spencer for making the deal very quick and easy. This is a REALLY good crew and operation over here and because of that I will return to purchase more vehicles for our company. A++

Best service I’ve gotten from a dealership. Brandon west and his team helped us get into a brand new car and didn’t take a huge hit to me credit. They sold us a car that was worth the price and made out process very easy and I was more than comfortable. We’re going back to buy another car in the future. Thank you guys so much

The staff was excellent. I didnt feel pressured at all. Brandon was our sales person and he took his time to explain different options for me in choosing my new car. Spenser made the financial process painless (I was dreading that). The dealership was clean and I would definitely recommend McDonald Hyundai.

*ATTENTION PLEASE READ*!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!They do not seem to understand haggling or even selling at all, frankly. My salesperson was Holly, she kept me waiting for over 2 hours constantly running to her managers office just to turn me away and tell us come back tomorrow. They seem very intent on just wearing people down as long as they can here. She also tried to convince me to finance without my mom on the loan even though we had told her my mom has better credit and wanted to co-sign… it felt very manipulative of Holly. The second day I came back they kept me waiting 1.5 hours after my appointment time to talk to the finance manager, Stephen, who I was never able to meet with. I left after waiting in a dark waiting room (??) 1.5 hours after my appointment time with no eta and decided to take my business somewhere else that felt less sketchy. If they’re too understaffed to meet their appointment times then management is failing, it’s either that or a manipulation tactic. No upside.After reading the reviews on this site I’d say most of the positive reviews on this site seem almost too suspiciously like they’re written by the employees at this location. They didn’t reflect the experience of shopping here.

Doe was a fantastic salesperson. She was knowledgeable of the Genesis brand and helped me find good salespeople at nearby McDonald dealerships too. I ended up buying in a different state but will definitely keep this dealership and Doe in mind for future buying decisions.

I used to come here all the time, they could always help out and get me in quickly for a decent price. If there was a major safety issue, they would work on a solution with a loaner car or shuttle so repairs could get addressed ASAP. Now it’s like they are always booked up weeks in advance with no time left for pressing issues that pop up, and it’s like $199 for them to even think about looking at your car. I’ll be going somewhere else in the future, as well as when I buy my next car.

We walked in expecting just to test drive, but walked out with a new Santa Fe hybrid. Doe was patient and knowledgeable about the car features and buying process. I appreciated her experienced mom input with car seats and baby storage. This was my 2nd car buying experience and I don’t particularly like it, but Doe made us feel as comfortable as possible.

Payton was awesome! He made it really painless and easy to buy a car. Highly recommend Payton and everyone at McDonald Hyundai!

I would like to thank Suzanne Dumont for an amazing experience yet again. She has helped me secure my wifes car and now again my own g70. The experience was so easy and welcoming. No pressure no markups, only offer quality products on the vehicles at the best prices in town. Everyone should give this dealership a good look before others. Thank you so much.

Just bought my dream car at this wonderful dealership! Had looked at the Genesis GV80 at the Colorado Springs dealership but they weren’t handling the transaction smoothly so I contacted Brandon at Genesis of Littleton and purchased my car the same day. The transaction was easy, there were even a couple of different colors to chose from, and no ridiculous $5k was added to the sticker at time of purchase as so many dealers are doing. All in all A+! Highly recommend!

A few weeks ago, my husband and I walked into this dealership under the notion that we were buying a new car today, however, we weren’t sure if it would be from Hyundai or one of the many other car dealerships down the stretch of S Broadway. We met with Doe Snyder who quickly caught on to what my husband and I were looking for and really wanted. Doe was knowledgeable, friendly, and most importantly efficient and no nonsense. Once we found our beautiful new Sante Fe and drove it, we know we were sold. We worked with Doe and her finance manager John Francis, who was also great. Together we came up with a number we were happy with and felt good about. Although buying a car is a process both Doe and John Francis made it easy and relatively fast. I think one more thing to note is even after we bought the car and had to come back several days later for the tint, I was still treated just the same. There was the urgency, friendliness, and care to make sure I got what I needed and felt like I was taken care of. We are thankful we walked into this dealership first and we are truly loving our new car so far. I was a hardcore Toyota fan for half of my life, but I think they have some competition now in our household!

Worked with Vince, Keith & Paul. Got my car in asap and repaired quickly and proffesionally. Greatly appreciate the awesome customer service from them and look forwards to servicing my car here in the future. Thanks again Mcdonald Hyundai!

Great experience. No pressure and felt all staff involved wanted the best vehicle buying experience for me. Highly recommend and Suzanne was great at helping with and explaining everything.

I had an excellent experience at this dealership signing up for a new lease, my second lease with them. I definitely plan to lease or buy with them again with this term is up on mine! Thank you for all of your help! I definitely recommend.

I previously purchased from McDonald Hyundai so when I was considering a new car, I returned because my previous purchase was positive. The sales consultant, Doe Snyder, was extremely helpful. She is informative about the vehicles and timely in her communication. I left with a new Tucson SEL because I got everything I wanted from McDonald thanks to Doe and the team with her.

Everyone was great! Kyle helped me secure the car over the phone. He was a pleasure at the dealership. Spencer was very kind and helpful with all the purchasing paperwork. He explained everything well and made sure I had no questions. It was a great experience!!!

I personally really dislike the car buying/leasing experience. This was the first dealership I’ve been to where I felt people were people and not just sales machines. Lucas was super helpful and informative. We came out of the whole experience feeling really good about the car and price.

Im out-of-state (FL) and was looking to buy a new car for my sons graduation. We looked locally and were turned off by the strong arm tactics and not-so-hidden fees ($3K+) that other dealers were charging. I found what I wanted in MA, IL and TX, but they either sold the car out from under me, wouldnt release to a shipper or wouldnt sell out-of-state and/or demanded crazy fees.So, my son called McDonald and we had THE BEST experience ever. First place where they were Sure, we can sell you the car. Yes, we can release to a shipper. Yes, we can sell out-of-state. There were no crazy fees, just an honest, friendly, quick transaction. Micah was SO nice. The follow-up has been amazing, and it arrived just in time for graduation.Also, if youve never bought online, its easy...know that all of the shippers are brokers who send out a general call and whoever picks up first gets the job. I recommend paying for the car on top (dont want road debris or oil drips on your paint!) if you can. Just know that overnighting paperwork is business days (not weekends/holidays), so calculate that into the pick-up date!THANK YOU, McDonald Hyundai!!! Dont ever change!

When you have a worldwide recall on thousands of vehicle there needs to be a faster way to at least vet out the cars that are not actually going to need engine replacements. Waiting 3 weeks to be told that nothing was wrong with my car after spending nearly $900 on a rental car is ridiculous.

Doe is amazing! She is extremely professional and diligent. She really took the time to listen to my wants and needs and get me into my dream car! I have told everyone I know looking for a new car to go see Doe. Traded in my 2008 Chrysler Sebring for a 2021 Hyundai Elantra. I had a couple hiccups along the way with my new vehicle but the staff was more than helpful! They kept me informed at every step and fixed the issues.

Amazing service from everyone! Thanks for the quick finance and “out the door” service….. awesome 👏I love my fully loaded Hyundai!Gary, Allona, Doe, Kate….and EVERYONE Else!!Thank you!

Everyone here is super nice and helpful without being pushy, which was one of the reasons I was so hesitant to purchase from a large dealership. Overall experience was great!

We highly recommend McDonald Hyundai!Our sales agent Lucas Bender was extraordinary in attaining our dream vehicle! Our time was well spent and everyone at the dealership was kind and courteous. We definitely will be coming back in the future!!😊

I had a great experience buying my car from McDonald Hyundai. Doe and Gary were excellent in helping me find what I was looking for. I test drove several cars before making my decision. Very Happy with the whole experience!

We had a great experience buying our new Santa Fe hybrid at McDonalds Hyundai. Micah was great in sales and John was great in the finance department. Highly recommend this dealership

Nothing but great things to say regarding my experience with McDonald Hyundai. We quickly agreed to price on the phone before my arrival. This allowed me to come to the showroom, look at the vehicle, test drive and close the deal in a fraction of the time it would normally take. I dealt with Brandon West and have nothing but great things to say. He followed up quickly and his responses were always thorough. Not a hint of pushiness which I appreciate. Thank you Brandon!

Ramsey was so helpful and knew exactly what parts we needed . He deserves a raise !!

Amazing customer service!!! This is our second Hyundai from this dealership and were very happy with their attention to details, helping to guide us in the car for our specific needs and the best part, no sales pressure. We highly recommend this dealership!!

After seeing the advertisements for 0% interest on new Hyundai Santa Fes, we decided it was a perfect time to replace our primary car with a new one.We had bought our 2019 Santa Fe with McDonald Hyundai, and had an amazing experience. So instead of going through all the local Hyundai dealers to find the best price, I just sent contacted McDonald again. Unfortunately our previous salesman had left, but Brandon West got back to me, and we made a deal that I think was very fair for both of us! Brandon was great and made sure we were happy with the deal and the car, and even days after we had the car, made sure everything was still great. McDonald Hyundai makes buying a new car extremely easy and painless. We would definitely buy a 3rd car from them!

Suzanne sold me a car two years ago with the seat protection. I have had nothing but lies no one ever called me to set up car seat protection and no one is following up with me and it’s been two years. Would not recommend They do not care about their customers.

Favorite part is that we can’t get a loaner because they HAVE FIFTY OTHER BROKEN CARS. Probably a hit on how “well” their cars work.Got a tow to McDonald and spoke to Jay and someone else (obviously forgettable). I asked how they were planning to get us around while our car was in the shop, was told I was being condescending and that they wouldn’t have any cars or any other ways for us to get around. The manager shook his head at everything we said then told us we were being condescending when asked to get more information.Oh also told we couldn’t get a loaner because they had FIFTY OTHER CARS that were broken. Glad I’m getting a different car! Definitely never going back.

You guys have been good the past 3 years. And although there were issues in the past, they were too insignificant to bring up. Im just disappointed that I lost a convenient place to have my car serviced.Usually when I see bad reviews, its often the customers being unreasonable. But i honestly dont know how else I could have mitigated the problems and inconvenience that transpired.You guys dropped the ball twice for 2 months and when it came to making things right, you guys failed to read the literal label and tried to justify the mistake. I hope there arent too many car-illiterate people out there driving wrongfully configured cars.Its not the end of the world but Im just disappointed that I will now have to look for new mechanics.

Purchased a vehicle from a dealership for the first time and they made it very painless. Lucas was super helpful and none of the staff ever pressured me or were anything other than courteous and friendly.

Last week we purchased our second car from McDonald Hyundai. We were met at door by Austen Edwards. He showed us the car we came in to see. He was knowledgeable and helpful start to finish. The whole team at McDonald was excellent. It was actually a fun and friendly experience. Best car buying experience we’ve ever had.Thank you McDonald!! We’ll be back.Jim and Colleen Walter

I use to think all Hyundai dealerships were top quality. This one changed my mind. I went there before Memorial Day and a single oil change took two hours. I had set an appointment a week before. The oil change still took two hours. I’ve been here before and hasn’t taken longer than 40 minutes. I had asked for extra work to be done and thought it could be done. But after two hours they came out and told me what was wrong. It sounded more like Jiffy Lube telling me the same old BS than a brand I’ve grown to trust over the years. It was the worst experience I’ve had. To top it off the kid who helped me knew I was upset and instead of apologizing or offering any sort of reconciliation… he asked me to give them a five star review? How many of these reviews are even real? I then sent the text survey back and heard nothing back. This place is a joke. I still respect Hyundai vehicles but this shop has to be the worst Hyundai shop there is… and it use to be such a reliable spot. Guess I’ll be driving all the way to another dealership going forward.

Allona (my salesperson) and Kenny (sales manager) were outstanding! Truly the best Ive ever worked with at a dealership. Had issues with the business manager, but Kenny immediately jumped in to correct the mistake. I trust him to follow through and ensure my titling and sales tax are corrected in a timely manner. Assuming that happens, I plan to return to McDonald Hyundai the next time I need a vehicle - even though it is 850 miles from my house! Love my car and got a great price.

I am incredibly disappointed in Hyundai. I leased a brand new Hyundai Elantra and the air conditioning went out. When I took it in, I was told that a rock went through the grill and hit the condenser, causing it to break. When I questioned why a rock would be able to get into the engine area and do that kind of damage, I was told that the condenser is fragile. So, you put a fragile part in a place where a rock can penetrate and damage it? At the end of the day, Im told I have to pay for the repair out of pocket because thats not covered under warranty. Dont buy a Hyundai Elantra and dont take your car here to be fixed.

Excellent experience. My salesperson was named Doe, she was knowledgeable, friendly and a pleasure to work with.

The entire service team at MacDonald Hyundai is amazing!! Very professional and knowledgeable. Paul did an absolute amazing job. Thank you.

Gary was very helpful and professional in helping us shop and purchase our new Hyundai Tucson Hybrid!

I bought a new car here about a week ago and had a great experience. Everyone was very helpful and made the car buying process super easy.

Micah was very helpful and informative. He took every step to ensure the best price and most convenience. I am very happy with the high quality service!

This is my 5th new car purchase. Best buying experience I have ever had. It was fast and pleasant and no surprises. They even were able to get me a better finance rate than the factory promotion. Would definitely buy from them again.

I purchased a Genesis G80 at McDonald Hyundai. All through the purchasing process I was under the assumption there was a 2nd smart key for the car – the sales person (Alana) kept telling me she was going to go get it repeatedly while we were doing the paperwork. It was only after the sale was completely done and I was about to drive off the lot that I was informed there was only one key available. A 2nd key is pretty essential because if the first dies one you have a serious problem – and these keys aren’t cheap. If I had known there was only one I would have negotiated to either get a 2nd one or ask for the price to be reduced enough to accommodate purchasing one. My sales person was supposed to be tracking down the 2nd key and contacting me the following week. Only after I messaged them through the website 3 weeks later did I FINALLY get any acknowledgement. But zero satisfaction – The way she talked I thought I would be getting a new key at cost – but instead just got referred to someone else who’s selling it to me at full retail ($400) and my sales person tried to tell me I was getting such a great deal because his keys are cheaper than buying one at the dealership. LAME CUSTOMER SERVICE.So if you buy from them make sure the car has everything you expect BEFORE you sign the papers.BTW - if there had been any real attempt to fix this issue I would probably be leaving a rave review. Instead it was a matter of we have your money so we dont care

Very efficient car buying experience, which is what I appreciate. No pressure sales tactics. I made an offer on a used car, they accepted it. The car was mine the same day. The staff I worked with were all very friendly and professional.

This was the best car buying experience I have ever had. Everything was flawless. My sales consultant, Micah Levey, went above and beyond to make sure I was truly happy with my purchase. I will definately buy my next Hyundai from this dealership.

Had a FANTASTIC experience here! I was doing some online shopping when I submitted an inquiry about a vehicle through their website on a Wednesday evening. Kyle answered every question we had and was extremely helpful. We decided to purchase the car. Everything was all set for when we got their early in the morning a couple days later. All we had to do was sign the paperwork. John from finance was awesome as well. In and out in 45min! Ive purchased at least 10 new vehicles (yeah im getting old) and this was the smoothest process yet.

I was in the shop for a Palisade, had the pleasure of working with Suzanne, she was very informative on the Hyundai Palisade, Suzanne was able to tell us the difference on the SE and SEL and which ones comes which packages. A very positive note, even though I was the one buying the Palisade, Suzanne kept my wife in the conversation and made her feel just as important, unlike other sales person at other dealerships, Suzanne didnt look past my wife and kept the conversation only on me. She did an amazing service on keeping us well informed and made it easy for us to move on with trade in for the awesome 2021 Palisade. After the whole finance/protection part, before we hit the road on to the mall, Suzanne took her time to show us every little feature the palisade offered and the neat gimmicks the palisade offered, and made sure we were familiar and comfortable with our new palisade before we hit the road, if your looking into a palisade, with a sales rep who is very informed and kept it pressure free and made it an easy transaction, we would definitely recommend working with Suzanne

Very helpful staff and great sales person. I strongly recommend them.

The best experience I’ve ever had purchasing a vehicle. A pair of well informed professionals walked me through and helped me make a comfortable decision regarding my best options for my purchase. Micah in sales was very patient and helpful and laid out my choices and best options, John in finance explained and made sure there were no surprises. Both men treated my wife and I with total respect and kindness. All of my future automotive needs will done with Hyundai and their professional team in.

Recently came into this dealership wanting to buy a good quality used car and they did not disappoint! Mrs. Suzanne Dumont did an excellent job helping me throughout the car buying experience and I was able to purchase one of their vehicles in no time at all.

Lucas was amazing. He asked all the right questions to get me into the right SUV. Ive never purchased a new car before, and he made me feel extremely comfortable and confident in my decision. It really couldnt have been a better experience.

I want to thank Brandon West and Micah Levy. What a pleasant experience buying a new car. Very professional and not pushy. Thanks So much. Bobby West

Great car buying experience. Good price with very little hassle. The team handled everything without me coming in. It is the only pleasant way to buy a car.

It was great and fun. Everyonr was knowledgeable and friendly

I received great personal service, and al of my needs were met with complete satisfaction.Christine

They dont call them stealerships for nothing. 5 days of a run around to not fix the original problem I came in for. I was promised after calling back they would make it right only to charge me for an additional service that might solve the problem. Also the list of things they recommended in the few days between the times my car had not been in there had grown significantly. DO NOT GO HERE!

The saleswoman was reasonable when we purchased our used Subaru Crosstrek through their dealership, but McDonald’s accounting system apparently screwed up the title. We specifically requested it be titled in my name but when it arrived in the mail nearly 3 months later, it was titled in two people’s names. For legal reasons it was important it only be in my name so it upset me we explained the titling carefully but it got done incorrectly.Their accounting people were rude & misogynistic when we bought the car & again just now as I tried to get the titling errors corrected.The saleswoman Allona did the paperwork signing with us 3 months & she was nice, empathetic (had good customer service skills) & did her job well & sent us replacement tags when we still hadn’t gotten the title in the mail. I applaud her for finding that solution so we never had to be in the same room again with their misogynistic financial guy who should not be allowed to interact with customers.We like the car but I am glad I will never have to deal with McDonald’s Hyundai again.The saleswoman was nice but the overall experience was poor because of the lack of customer service skills (to say it politely) of their financial paperwork guys.

McDonald Hyundai was a great place for my wife and I to find the car we really wanted. Our sales associate Lucas Bender was very honest and up front about everything and he work with us very well to get us great price.

Doe Jolly was my sales person. there was no pressure to purchase and I didnt feel rushed. Trustworthy, quick & Painless, professional & polite. Attentive to customers needs.My salesperson went above & beyond.

Fantastic sales and finance staff that were extremely helpful, who got us everything we wanted and saved us money in the process! I highly recommend them!

Thank you so much for the courtesy we received from your dealership. This is the second vehicle we have purchased from McDonald Hyundai. Micah Levy was our sales consultant again and we are very pleased with how he remembered us from our first purchase and his professionalism and knowledge helped us get the specific vehicle we were looking for. We will definitely refer McDonald Hyundai to our family and friends. Thank you all again.