By far the best dealership experience I’ve had! Scott and Bernard were fantastic to work with. Unbelievably fast response from Scott and Bernard gave me an amazing deal on my loan! They advised against things I didn’t need and offered a fair value on my trade and accessories. Will be back in a few months to pick out a 2022 Atlas 😎Wherever you reside in CO, go here for your next vehicle. The 1.5hr drive was worth it for me! Can’t recommend this dealer enough! No upsales, no pressure, no nonsense. This is how car buying should be!

Ryan got us the deal he promised and did it quickly. Also very efficient on getting me in and out of the dealership didnt have to spend all day there dealing with the negotiating process. He was very prepared he had the vehicle all ready to go when I arrived. I would definitely recommend him to any of my Friends&Family. If you are looking to buy a new vehicle i would definitely recommend going to see Ryan at MACDONALD VOLKSWAGEN!!

First off, let me state that I know I am not the easiest customer to work with. I am a total numbers guy and like to understand them to the nth detail before I purchase. We took well over a month to purchase our new ID.4 from McDonald VW. They stayed in touch with us during the process but were not overbearing.They understood that I need to see numbers and were not hesitant in sharing them with me. I wound up working through 3 salespeople and they worked in tandem to ensure I got what I needed.When we finally made the decision to purchase, we drove up to the dealership with about 15 minutes notice and they accommodated us and got us through the process as quickly as they could.Aaliyah was great during the process, she made sure that we were taken care of. I highly recommend dealing with her during the process.Bernard was straightforward through the finance process and did not put the normal high-pressure sales process on us. He recommended some options to us and explained them.This is the second car that we purchased at this dealer. Stop in for a low-pressure but informative buying process.

I was not totally in the market for a new car, just kind of looking to see what was new out there. My Toyota was still in great shape. McDonald was the first stop we made and the last. I just feel in LOVE with the Atlas. The staff was wonderful and help me chose the best car for me. I would highly recommend them to anyone....even if you are just looking

Worked with Aalyiah, she was AWESOME! Told her what I was looking for and explained to her that I did not want to be there all day doing paperwork! Fastest car buying experience! I was in and out within an hour! I will forever be a customer at McDonald’s VW.

Absolutely amazing service! Mike was great to work with and helped work out a deal that fit perfectly with my budget. I had a great experience with the whole team and would highly suggest working with this dealership!

Due to the well-known, nation-wide low inventory of new cars, I had to wait a bit until I received my Tiguan; however the McDonald team did an excellent job keeping me in the loop every step of the way. I love my new VW and appreciate them going out of their way to make the very best of a situation far beyond their control. Thank you!

If I couldve left ZERO stars I would have!! This has got to be the slowest service and give the worst communication in all of Colorado!!!!...We dropped off our 2021 Cross Sport at 12:30 (appointment time was scheduled for 1pm)... They said 2 hours for oil change at 10,000 miles and tire rotation. Fine, it seems a bit long but we ran errands, not big deal. We returned AFTER 3pm DUE TO ZERO COMMUNICATION AND THE CAR STILL WASNT DONE!!!! SERIOUSLY?!?! Im sitting here irate at the moment waiting for a manager. We waited another hour and 15 minutes before it was finally done. I will never bring my car here for service again. Absolutely terrible, you should be ashamed of your fake 5 star reviews, theyre tainted with terrible customer service!! This is not an Express Service Center, and thats fine that its not. Stop advertising that its express and no appointment is needed because clearly it takes all afternoon and youll definitely need an appointment.

Best dealership experience I’ve had in a very long time. Flynn was very helpful and very efficient. Made the process smooth and was very professional. The whole team did a great job!

Zero stars if it was an option, service department kept my vehicle for an entire week and didnt even mention to me that a recall on my vehicle was active which they totally ignored and on top of that they team up and lied to me about gas octane. Atlas have 2 numbers on cap 87 and 91. When you buy vehicle new, they recommend 87ron or better which I decided to go for 87 sonce it was under their recommendation. Months after a brand new vehicle started giving problems which I brought to dealer since it is new under warranty. They denied warranty because I used 87ron and charge me $212 for doing a diagnosis and didnt fix anything. Yay Mcdonald Volkswagen for taking such care of your customers. Dont recommend this dealer not even a little and also be careful when they point you to a wrong acceptable octane.

I love that the inspection is video taped, so I can pursue it at my leisure at home. I am impressed with the cleanness of the service bay/ area and the complementary car wash that makes my red Beetle, (Ladybird) look like new again. Thank you.

Im pretty torn about my car buying experience here. I was initially drawn to this dealership because of their stellar google reviews. My salesperson David was super kind and very knowledgeable. He answered all of my questions and then some! The whole process was pretty quick and painless. I also really love my new car. However, my issues began with a severe lack of communication within the finance department. Initially they were very slow in sending over finalizing paperwork to my bank. After that issue was resolved, there was a mistake on my banks end and we needed to resubmit some loan paperwork- but the whole process of getting everything finalized through the dealership has been extremely difficult due to how hard it is to get in touch with anyone there. The finance department is virtually impossible to get ahold of (both for myself and my bank) and it seems like they dont really care once they get you out the door with a vehicle. This is an issue Ive seen with some other reviews for this dealership.

If youre buying from out-of-state, AVOID THIS DEALERSHIP.I live in Minneapolis and found a certified pre-owned 2021 Atlas at this dealership but once we committed to the purchase, everything went downhill. Communication went down hill with the dealership, there were undisclosed issues with the car, zero resolution provided, and now I just received a phone call saying I owe a balance of $609.86 for my license plate and tabs!!See below for detail• VEHICLE ISSUES: Missing floor mat and tear in leather upholstery on passenger side after being told the vehicle was in perfect condition and that theyd stand behind the vehicle if we had issues. Well, 3.5 weeks later they have still yet to resolve the issue.• NEW FEES: The dealership uses a system to estimate taxes and fees. Their title processing department just told me the system is great for Colorado but its not always great for out-of-state and unfortunately, their system under estimated by $609.86. There were ZERO conversations or mentions to me that there MAY be additional fees once my county processes my paperwork. Not to mention the two times I flat out asked our sales contact if there would be anything additional needed from me on this with his response as Nope! Its all taken care of.• INCONSISTENCIES: Inconsistent warranty info from multiple staff members at the Dealership• POOR BASIC CUSTOMER SERVICE: dismissed our questions, lack of response, delays in sending paperwork and wire transfer instructionsMore or less, AVOID THIS DEALERSHIP. Especially for out-of-state purchases. They will treat you great until you commit to the vehicle but after that, the process is literal hell. DO NOT RECOMMEND.

Great experience. First time using a dealership to get a car, and was as smooth as possible. David was awesome and very knowledgable, without using any sales tactics. I knew what I wanted, and he helped to inform and educate me on the leasing process, the vehicle itself and get me in to what I was looking for. Would recommend them to anyone!

Love the service department here. I worked with Christopher and Tucker most recently but also had great experiences previously.For the first year of living in CO I went to a different, large VW in Lakewood only because it was closer to my old home - bad idea. I felt they constantly tried to rip me off by telling me I needed work done that I had just had done four months earlier (which they themselves had done!), they tried to throw out my perfectly good all-weather tires when I bought winter tires, didn’t change my key fob batteries when asked, etc. I’m not THAT clueless! They didn’t even turn off my inspection beeping notification.But McDonald is transparent and reliable. They perform a video of your car inspection, showing you the brake/tire measurements and fluids. And they took a video of my tires so that I could rest assured they would be returned to me :) Plus I love that they have a service where you can text your service advisor - makes it so easy so that you aren’t playing phone tag. They never have tried to upsell me (never once have said I needed the work done that the other VW said I needed), and so I would trust them when the time does come for work to be done. It’s always a pleasant surprise when someone tells you they don’t recommend any additional work on your car, especially when you know it’s somewhat new and low mileage.My car was in and out in no time, and they were able to tell me the labor/part cost upfront. Once fees, taxes, etc are applied, it actually came in less expensive than I expected.

Bought a used Volt from Jeremy, our experience was fantastic, everyone was upfront and honest with us. Vibes were great, especially since we werent even buying an VW. Its nice to have a place take young clients seriously and not have to worry about being taken advantage of. 100% recommend these guys. Oh, and their financing dude was super fun too :)Cheers!

They failed to provide to me a title for the vehicle that I purchased,and now after two months I cant register my car, I have contacted them several times and was given faults information about where the title mightbe, one answer was it was at some credit union. Mean while I guess I am just at their mercy.

They say 2 hours 2.5 hours my car is sitting there while my customer service rep is caring about socializing with everyone. They just want to jack up the bill but not provide customer service. Go to a private machanic they care.Most of the work they recommended was not even needed. Do not trust this dealership they will lie to get you to do more repairs than needed.

Tucker did the service on my vehicle and he was very thorough and professional. I will definitely ask for him next time I need work done on my car

The service department was excellent at keeping me updated on all aspects of the repair and made me feel important to them as a customer.

I had the best experience working with Miguel at McDonald VW! Miguel’s customer service, empathy and professionalism was incomparable. The rest of the team was just as awesome.

My daughter needed a second key fob for her Tiguan. I made the appointment & bought in her SUV after ordering the extra fob. Very nice young man helped throughout the process (Phoenix), explaining process & keeping me informed. Waiting room for customers has coffee & drinks, large TV for watching & comfortable chairs. I walked around a few times, looking at vehicles outside & also inside the showroom. Didnt realize what cool VWs they have these days! A couple salesmen came by, asked if they could help & were very friendly (even when they found out I was there for a service). I feel everyone went out of their way to be helpful to customers.

I appreciated Stephen keeping me informed while my car was being serviced and the technician sending a video of the work done. The customer service was outstanding!

Recently purchased a used car with the help of David Cox. One of the best car buying experiences I have had to date. Dealership is very nice and super clean. David is amazing. Friendly, professional and extremely knowledgeable. You can tell hes very experienced. The paperwork process was quick and efficient. Cant recommend them enough!

Great experience working with Flynn at McDonald Volkswagen. He was timely in communication via text, email, and over the phone. This was great because I could stay up to date even during the work day. He was knowledgeable but also willing to admit when he didnt know something and would look it up for us. I always appreciate it when someone doesnt try to make up an answer but instead puts in the work to ensure we are fully informed with accurate information. No pressure sales which was a breath of fresh air. Highly recommend!

Phoenix went above and beyond! He made it a very nice experience for me, he even ordered an Uber to pick me and my toddler up so that we didn’t have to wait in the waiting room for hours.

Chris and Steven made the service appointment go very smoothly and they communicated well.

I have never in my life been so frustrated and turned off. Ive been dealing with this place and McDonald collision center now for about 2 years. nothing but lies and excuses. I absolutely love my VW but sadly Im not confident or comfortable leasing another vehicle from this place. I cannot believe the level of dishonesty. people that give this staff a 5 star probably just havent had to deal with them much.

Had a DPF light come on the dash. It was able to be fixed through the warranty and its running great.

All I can say is THANK YOU! We recently purchased a 2021 Atlas and it had the potential to be a very difficult process given the vehicle shortage. But this entire dealership, especially our sales person, Harrison, were absolutely outstanding! Harrison was not only friendly and helpful, but he showed a true concern for helping my family with our vehicle needs. That is a rare trait to find I can not say enough about his effort. Thank you McDonald VW. We appreciate your hard work!

First of all, as a customer we are really satisfied with Carson, and Bernard service! After visiting 3 other Volkswagen Dealerships, we found the one! Carson did a fine job with getting us what we wanted for the payment we wanted. Never did he mentioned a higher payment than I requested, all offers were where we wanted to be. Ended up buying a vehicle in two days and not to mention the finance manager has us in and out of signing paperwork in 15 minutes! Definitely recommend to anyone who’s looking to purchase a vehicle!

I definitely experienced sticker shock when I was quoted the price for the repair, but I knew going in that the issue had been thoroughly diagnosed and that the suggested repair was appropriate. I agreed to the repair and I’m happy with the results.

This dealership is run by crooks and thieves. I hope nobody ever purchases a vehicle from here. AVOID LIKE THE PLAGUE! I spent $20k+ on a car that has already been to thr shop 4 times since driving it off the lot just a few months ago. Over $7,000 in repairs for things that the dealership tried to hide and keep from me knowing. Theyre prices are terrible and customer service is horrendous to top it off....

Had a poor experience today at McDonald VW. Went in, knowing what we wanted, preapproved with private financing. Experienced a stereotypical car buying experience. Filled with wait times, meeting with everyone from the sales associate to the director of the dealership, and good cop/bad cop experiences with various people on the sales team. After arriving at a purchase price, the sales manager John changed his mind on the final purchase price when he found out we have private financing. Wanted more money for the car if we weren’t going to use his financing (4% higher than what we had already obtained).We left and had a wonderful experience at Gebhardt VW in Boulder. They had the car pulled up and ready for us, offered us $1,000 off the MSRP. I recommend taking your business elsewhere if you’re looking for professionalism and a positive car buying experience.

We had a great experience when we purchased our vehicle months ago. Made an appointment for our 5,000 service and have sat here for 2 hours waiting. Finally received the inspection video that showed a nail in our tire which we thought might have been there and told the advisor to have patched if it could be when we checked in. They did not so we’ve now been waiting another 30-40 minutes for a patch in our tire to be done. I’ve never experienced this at any other dealership. It’s ridiculous, unacceptable and disappointing.

Had the best customer service from a dealership I have ever had. I was nervous because of past experiences with another dealership that I didnt want to bring my car to another. BUT this place went above and beyond to help me with my car problems. Brought her back to life. Now with my experience here I will be bringing her back for a few more fixes and she will be dancing again... this car has been the best purchase I could have made through a friend. I absolutely love my Jetta and its my favorite. I want it to last a very long time. If I ever will have a Jetta purchase in the future this is DEFINITELY going to be the place I purchase it. Thank you Tim, Christopher, Sam, and Junior in service for making my experience a success!

I have been going here to service my daughters car since we bought it for her. Brad was our guy and the service was exceptional. I work at a dealership but since Brad always took really good care of us and gave fair pricing . Now that Brad is gone this was our first service. Ryan tried to overcharge us for 2 tires and an alignment $1000.. 330 for a battery. I should of not trusted him until I looked a little closer. Not happy at all . we wont return ..

I feel its relevant to share that Ive never, in my life, left a bad review for a business. My experience with McDonald compelled me to leave my first ever.I knew exactly the vehicle I wanted, was very well qualified, and did all my research beforehand. I knew more about the vehicle than the sales associate. That, inherently, wasnt overly bothersome, since its a brand new model, and they were welcoming and attentive. On that note, Ill get some other positives about the dealership out of the way: its a very nice building, the facility and vehicle were clean, and they offered water while I was waiting.My negative experience began with the half truths, incorrect information, and blatant lies in their attempts to sell me a vehicle. Let me state, Im not just a disgruntled customer thats using social interactions as a baseline for my review. The details of what Im referring to, I wont get into here, but I confirmed that they lied about several things, as confirmed by Volkswagen corporate and the laws within the state of Colorado. I gave them plenty of chances to sell me the vehicle I wanted, and it wouldve been one of the easiest sales they made all year, but I would never do business with anyone at McDonald. I wouldnt trust them to give me a high five, if I asked. If I wouldve trusted them, I wouldve not gotten the vehicle I wanted and I wouldve lost thousands of dollars due to a proven lie. Always do your own research, dont just trust what they say at all.You might be asking yourself, maybe this was a new employee that was unfamiliar with their policies or the laws of Colorado? Let me tell you: no, I was dealing with the Sales Manager, David W. Surely hes been in the business and the company long enough to know the laws of Colorado and how to treat a purchase thats tens of thousands of dollars for a customer. I would imagine his methods flow down to the lower sales associates as well. And of course when I tried to get my refundable deposit back, which he told me was a non-refundable fee, it became difficult to get a response back from them.Overall, a new vehicle is a huge purchase for anyone, and for a well informed customer, its a transaction thats based on trust: trust that the dealership is honest about what they can offer, and trust that the customer is interested and able to purchase the vehicle. I will never trust anyone at that dealership, since I dealt with a mid-level employee who should represent the values of the dealership, and the fact that I was told, to my face, outright false information. Maybe your experience will be better, good luck.

Chris Christensen was very helpful and got me a loan for my Volkswagen Beetle. Have wanted it for many years now, and its a fun ride. Highly recommend coming here for your next car, and thank you guys so much :)

Always love the service and care I get from the team here! Everyones so nice and easy to work with

Christopher Murillo was fantastic! He supplied me with an Uber to and from where I needed to go with no issue at all, and was so professional and nice. I love working with him and the Volkswagen service team.

Great customer service, quick and was process. Was finished before anticipated which is always a good thing.

Great service! Ryan made sure my car was ready in a timely fashion. He has great customer service. The courtesy Lyft is a helpful perk.

Everyone is so nice at VW service - I have always been impressed with their professionalism and friendliness. However, I was there to get a key fob programmed and the key fob doesnt work half the time... I have to hold it up to the steering wheel.

Extremely friendly honest dealership with phenomenal service - not what you traditionally think about car dealerships. Our sales rep was David Cox, extremely personable and nice, who found us the exact Atlas we were looking even though we had very particular requirements. We plan to return and work with David for our next car purchase and all our future servicing. Great team!

Great job ! Christopher is a great asset to your team . Overall I was very satisfied.

The service department is great, they send a video of your vehicles status each visit. The lot tech that moves cars for service is always rude and drives my car like he stole it. That gets old when you are spending hundreds of dollars on service. I bought my next car elsewhere because the sales staff here was not willing to help me get the car I wanted. Not a bad dealership, just be aware.

I just had the BEST car buying experience I’ve ever had! I worked with Rebecca G at the Littleton location. She was so nice and made everything so easy! I highly recommend this dealership, the whole staff was so nice and helpful. Will definitely be back! Thank you so much, I love my new Tiguan!

Amazing experience! Scott was accommodating, fun and the opposite of a pushy car salesman. :)

Samantha, was amazing. She kept in contact at every moment there was a update. She did let me know the repair could take several days. Well Samantha and the technician did their magic and had the car serviced and repaired in no time. I have owned about 10 VWs and Mcdonald VW is the best out of all of them. Thanks again...

I had amazing experience with an employee David Ward. He is very professional and helps with anything you ask him. I highly recommend going to him as your sales person. He does everything he can to help and works very well with you. He keeps you updated with everything and gets back to you very quickly with anything going on with the vehicle your looking at, any questions you got if he doesn’t know he will find out. I wish I could give him even more that 5 stars on his rating with helping me out. Very highly recommended going to David if your in look for a vehicle. Thank you so much!!

Will never take my car to McDonald Volkswagen again for service. I will never buy another car from VW, period. I was told they didn’t have time to perform a recall fix and I said that was ok until the next time I brought the car in for service. I rated 1 star because they charged me for tire rotation which should have been included in my maintenance plan. I can go anywhere and get tire rotation for next to nothing. Also, I got my car back smelling like oil and grease in the interior and I had grease smudges all over the exterior of the car. Waiting for 2.5 hours for my car to get basically just an oil change was ridiculous. This isn’t my first time having difficulty with servicing my at this dealership.

Brought my car in for a software update (originally purchased from McDonald’s). Ryan had my car in and out quickly, even with the free car wash.Not only did I receive text messages updating me on the status of my car, I also received a video link with the technician walking through his inspection and some recommended services. This is my go-to dealership group for the Denver area!

Great staff super professional and nice. They offer a lyft service near by if u need a ride back home! Maintenance was made easy by just texting you when it’s ready!

I would not recommend Volkswagen. I bought a brand new 2020 Passat R-Line last year and I still do not have navigation in it. We know in Colorado that cell phone reception is spotty and why navigation is so important. Volkswagen has not been transparent as to when the needed software and GPS part would be in stock. I have made 8 trips trying to get this resolved. Ask yourself what 8 days of trying to get to a dealership means to you in your life. Especially with a brand new car purchase! I have also had incidents were the center council is just off and would not turn on. Nothing like silent car rides in 2021!If I didn’t have 0% finance I would have traded it off already.

I bring in vehicles for my employers and I’ve always had an exceptional experience with anyone in the service department but especially Samantha. I appreciate how they work with me and fitting vehicles in around my schedule. They are courteous and kind. And I love the video explanation by the service tech who explains what he found and what was done! Thank you!

I visited six or seven dealerships for this purchase. The staff at McDonald Volkswagen were responsive, thoughtful, and honest. I felt all my needs were taken care of, and done so with integrity. Special thanks to David, Bernard, and the rest of the team.

Showed up to get my 80,000 mile service done on my car. Even though the service on my car was a little expensive, the people working were fantastic. Very bubbly people with a lot of energy. I was also out of the service center in less than 2 hours when I was expecting to stay there for over 3!

Mr. Hollinshed, a service advisor for McDonald Volkswagen is very professional and friendly. He knew my car would most likely be with them for a couple of days and loaned me a car.I appreciated the timely feedback on the problems with the car. Once it was determined what they were it was addressed quickly.

Amazing to work with. Easy and not pushy. Went above and beyond even in this strange time we live in. Thank you John for your incredible diligence and patience.

Mcdonald Volkswagen was the only service center in Denver that could schedule my 60,000 service on a Saturday. They diagnosed and fixed a noise the suspension had been making for a couple years, and since the suspension work was covered under warranty, the rental car was complimentary. Thank you for making my car drive like new again!

Chris was great! He was super thorough and helped me with a super unique service request, his help coordinating rides to and from the service center was also a huge help.

They did exactly what was agreed on and were on time with delivery of the car. Car now drives like it was brand new.

From start to finish the McDonald VW experience was great. Samantha took care of me and Rusty took care of my car!

Parts department service was great. All we could ask for and more.

Great quick service with very good car wash.

Ryan and the entire service team were exceptional every step of the process. My Volkswagen has found its new home for service.

Simply outstanding. From the start to finish, my family was treated with respect and kindness. Brody was fantastic to work with and Rod was great checking in on us. On one occasion I had my toddler with me and they even asked if shed like a snack! It was by far the best car buying experience weve had and I would absolutely refer anyone who is interested in a VW to go there.

I helped my fiancé lease a VW Tiguan R-Line. I did so initially over the phone to set the pricing point I wanted and worked extensively with David Cox. He was super friendly (southern accent) and didn’t pressure us whatsoever which was a relief compared to some other car dealerships. Highly recommend asking for him if you’re in the market for a VW!

This was my second visit to McDonald VW. I stopped in for my 20k service. The process is always super easy! Ryan is wonderful. Super friendly and very thorough. I also love that they do a technician video and send it to you.

I was traveling when I had an issue with losing coolant. It was close to a holiday and they made room to get my car in. They did so in quick order and everything went quickly. I was very impressed with the service I received. Thanks to the service department for a good experience.

Donny was excellent throughout the whole process. We are loving our Atlas!

It was my first time buying a car and Aalyiah at the dealership helped me. As this was my first experience in a dealership, I was very nervous about what to expect, but Aalyiah really put me at ease and made the car buying process easy and simple. They went above and beyond making sure my car was reconditioned and cleaned up before they delivered it to me. I will definitely be a returning customer.

Very professional, helped with our needs to get into a reliable car, and even stayed a little late to get it done! I recommend this dealership. The experience was pleasant and low stress.

Had a great experience with this dealership and sales team. I’m sold as a McDonald VW customer for life. Much obliged for all the help getting me in the car I wanted.

I brought my Jetta to be serviced at McDonald once, and in the months since then Ive been getting a steady stream of manipulative mail trying to convince me to buy outrageously priced mechanical repair coverage for a five-year-old car. The Second Notice pictured is not an attempt to collect debt - its a one of the many dishonest sale pitches Ive been mailed.Ive called and emailed the dealership several times in an attempt to get this to stop, but they have not.

We were looking for a first car for our Freshman in College daughter. We were interested in the Sign and Drive deal at McDonald Volkswagen. When we arrive, we were introduced to Brody Burns and he was wonderful. I hate buying cars because the salespeople are like vultures. Brody was the exact opposite. He did a great job listening to me and my wifes needs and wants and gave us the perfect solution, 2020 Red Jetta. The entire process was great and I highly recommend Brody & Bernard Brake (Finance guy).

Disappointing service and follow-up. The dealer owes several options that we purchased with our vehicle. Tracking down when we can get these items and have them installed has been nearly impossible. Many promises from McDonald with zero back-up. Unfortunately, it looks like I will need to take the time to file a complaint with the BBB.

Sarah Elliott was my Advisor and I have never had as professional and pleasant of an experience anywhere else. She was so conscientious and I never had to guess what was happening. She did everything she could for me to get a competitive price and her communication was outstanding!

Very helpful, great price, quick service!

J had a wonderful experience at McDonald VW! My sales associate Flynn went above and beyond to help me. I am truly grateful for him to answer my calls and tex right away. I had a few issues with service but all of them where solved right away with the help of Samantha who got me my car ready for my birthday weekend getaway!!Thank you Joseph

Great service department, Horace was so helpful and friendly. Would definitely recommend!

Great experience with David Cox - he did a great job, was patient and took time to listen to what we were looking for. He took the time to send via email a detailed video of a vehicle that matched our search criteria - this made a huge difference saving us time going back and forth to the dealer looking for a vehicle. The closing/financing process could have been quicker but overall our experience was really top notch. Thanks David!

Samantha was great. She walked me through the entire process and kept me updated every step of the way. The team that took care of my car explained everything to me via video, which, by the way, is a GREAT way of relaying information to customers. Great experience all around!

Absolutely awesome experience with this group! Not only did they help with difficulty of getting the vehicle ready, but they also drove it to me in Glenwood Springs because I was working! Bernard and Karson are some of the best! Went above and beyond for a single mom! Will definitely be back for my next vehicle!

Always a great job performing service at this store.

My children are spoiled for life! This was the best car buying experience ever!

I’ve bought several vehicles and this process was really straightforward they took good care of me and I enjoy my new car. I worked with Flynn he was super attentive and easy to work with.Thank you.

Karson is a great salesperson and worked hard to get me the exact car I wanted. He was very communicative on text and phone calls. The dealership itself is clean and has a nice lounge with a fully stocked fridge. I would buy a car here again.

Every part of my experience working with Dave W and Flynn was excellent. McDonald went above and beyond to earn my business and has a repeat customer for sure.

Best car buying experience I have had to date. Friendly, informed, and patient!

Welcoming, professional, friendly, and exceptional customer service made my buying experience pleasant from start to finish. My salesperson, David Cox and finance manager, Bernard, were personable, honest, and responsive to my needs and concerns. I am 100 % confident in my purchase and highly recommend anyone in the market for a new or used car to check out McDonald Automotive on Broadway.

Thanks Ryan. I was coming from NJ trying to buy an Alltrack from a Jeep dealer. While test driving the car I heard some strange noises coming from the front end. Called two other VW dealerships, explained my situation and was told they cant fit me in in their busy schedules. I called McDonald VW, Ryan picked up and told me to come immediately. As soon as I came he diagnosed the issue, said I can drive it safely back to NJ and get it fixed there. Awesome guy, thanks again! This is what I call a great service!

What a great service department. They were able to get me in and out very quickly! Very transparent during the process. They let me know what was going on every step of the way! Stacey is very easy to work with and met all my needs!!

My purchase experience was exceptional. The sales agent and the financial manager went above and beyond, to assist me .Further, the sales agent, Stephen called an Uber, because I had to leave my old car and return to pick it up the next day.

The sevice department was extremely helpful and friendly, they took care of everything and made sure the car looked excellent when they were done with it, taking it through the car wash. The lounge was extremely comfy and pristine, with a large selection of complimentary beverages and friendly staff to make sure you were comfortable while you wait. Wont go anywhere else for my 2020 Atlas Cross Sport.

The parts guy Adam was great help and a cool guy!! Make sure you get a hold of him if you need parts!

Great service, I felt welcomed and cared.

Friendly. Loved the video they sent of the inspection on my car. Always great honest service.

I had researched which car I was wanting and found one at McDonald’s. I had set up a time to come in and look at the car, earlier in the day someone was test driving the car and Scott let me know that someone was test driving it and he would let me know if it wasn’t available. This is huge since I had set up an appointment with another dealership and sat in the showroom for almost 45 minutes for them to tell me the car was at their other dealership 45 minutes away. Lucky for me The car was still available and walking in to the dealership it was a different vibe than the others I have visited. The process was easy and quick and and was able to take my new car home that day!