Everyone was very friendly and attentive! They did everything to help me out and get my exam. I’m glad I was recommended to come and see them! The front desk was efficient and friendly, back office was GREAT, and the doctor was really niece and caring. Thank you guys for making my first visit a pleasant one! Definitely recommend to come and see them ☺️
Weve been patients of Dr. Lochner for years. Hes always been really good to us. The office staff is very kind and helpful. Were glad we have him as our eye doctor.
Dr. Lochner was very good at explaining my daughters vision issues. He was patient and kind. Vicky was awesome. She really keeps you entertained.
The staff treats everyone like family. DrLochner is so thorough and explains every detail so you understand the health of your eyes and how to jeep them healthy. The office staff are friendly and helpful. This office is really a community treasure.
I love Dr. Lochner! He has been our family optometrist for many many years and gives us the best care, takes time to explain and goes above and beyond to offer us the best care. I have a complex situation and he never gives up on me. I highly recommend him!!!
It’s nice to be seen by a doctor who genuinely seems to care and takes time with each patient. I never felt rushed and Dr. Lochner was attentive to my needs, answered all of my questions and he has a great office staff as well.
Awesome as always! Such a wonderful and friendly staff. I highly recommend Dr. Lochner!
I have been a patient of Dr. Lochner for 16 years. Hes an excellent doctor who cares about his patients. His staff is amazing and make you feel very welcome. I highly recommend.
The staff here were extraordinarily nice and very helpful. The entire process from setting up an appointment to picking out glasses (they have a huge verity) was easy and stress free. The Doctor was personable and seemed to genuinely care by taking time to actually talk with me and my wife during our appointments. We had a wonderful experience and I personally highly recommend Dr. Lochner’s office!
First appt for my daughter and I. The staff is professional yet welcoming, Dr. Lochner was thorough and informative. The office is clean and Covid conscience! Vicki really kept it real... she was a welcoming pleasure to deal with and really made us feel at home. If youre looking for a hassle free experience with an exceptional staff I highly recommend them!!
The doctor and his staff absolutely phenomenal!! Miss Vicki makes the office visit and picking out glasses the best experience !!
Very friendly office & Dr. Lochner is a great doctor. My husband & I have been going to him for many years.
We were pleased to get in to see De Lockner, with less than a week wait. Very pleasant office staff. Very pleased with eye exam by Dr Lochner!
Doctor and staff…….Awesome!! Highly recommend!!
Dr. Conrad Lockner’s staff, Vicky, Donna and Jessica had been such pleasant and caring personnel..They answered my questions and assisted me filling blanks on my personal file..Jessica explained eye procedures she had to perform, and answered all my questions.. She was very reassuring!The office has enough lighting, clean and pleasing to the eyes...Many styles of eyeglasses to select from..Dr. Lockner who had been my physician since 2017 had never changed... very professional, knowledgeable, friendly and very accommodating..He explained everything he will do, and its rationale...He explained results of his findings, medications he ordered and some eye medicines OTC I have and what to continue.He gave me samples of an eye medicine to use for very dry eyes, and advised me to call his office for any positive or negative feedback about this medicine ..Hereassured me about this medication...all my questions, my fear, were addressed by Dr. Lochner...thank you Dr.Lochner.... sincerely. Maria Magno- kampe
Great Doctors and staff! Very helpful and friendly.
Very friendly, professional with human touch. Enjoyed my visit with Jessica and Dr. Lochner.
First time there it was real niceThe Staff members was great
Very bright eye doctor and takes the time to explain what is going on with your sight. Could tell I had a past surgery as a young child and the effects it has as I get older. Highly recommend.
Great visit. Everyone friendly and professional as always
I was so pleased with my visit this morning that I wanted to share my experience. First and foremost was the excellent service Lexi provided me with over the phone. She was so patient and didn’t make me like I was annoying her or rushed to get off the phone like other Offices. The Dr. was very nice and answered all my questions. He provided a detailed explanation of what was going on with my vision.I would highly recommend this place to everyone because of affordable prices and amazing service.
Excellent service, great exam!
I would love to give negative stars if possible. Ive gone here for the past 5 years. I sent my wife in (whos black) to look at new frames. Mr. Lochner saw her and came out from the back and told his associate tell her we dont accept credit cards. I guarantee if he new it was my wife he never wouldve said that, he said that because she was black. Im a CEO of a large company and my wife is a successful Scientist. We pay cash. Horrible customer service and dont worry, we wont be back. Its pretty obvious that every 1 star review, gets a fake 5 star review days later.
I love Dr. Lochner and his staff. They laugh, have fun and and remain professional. Highly recommend them!!
Had a piece of metal in my eye and needed out on a Saturday. Staff was friendly and professional. Office was neat and clean. They had a kids table for my son. Called up Saturday morning and I had an appointment 2 hours later, WOW. Their prices are very reasonable, which helps if you dont have insurance. I saw Dr. Duggan. She was very nice and within a few minutes had the metal out of my eye. She was understanding when I asked about getting a generic prescription since I dont have insurance. I would defiantly go back and I would recommend this office to every one for their optometry needs.
The communication on a professional level is superb. Glasses come in quick and to order. Benn going to Lochner for many years at his Henderson office.
Best eye exam I ever had, Nice staff and Dr. Lochner is thoughtful, professional and has a nice seating area to wait with a soft couch ( perfect for my bad back) and good candy in the candy dish for guest. A++++ all around.Thanks again, Rhonda in Henderson
Excellent experience!
Stay away it took 8 visits 2 pair of frames and 5 sets of lenses before my glasses were correct. Vicky is a liar and Dr. Lochner is verbally abusive to patients and staff. If I could give negative stars I would!!
Very rude, have been a customer for 12 years was told by vicki today how I should spend my money. If we can have dental work done we should get new glasses. Wouldnt adjust the glasses we purchased from them because she was due a eye exam. Said she would adjust glasses if we get the exam
Vickie alexas and dr Conrad are asome and very respectuful. Great clean office
I love Dr. Lochner and his staff and the honesty and service
Very helpful staff!
I took my sons glasses in and was told it would be 7-10 days. Well it was a month and numerous phone calls of getting the run around every time for one thing or another. I wont take him back there.
Horrible service, prices were outrageous, the doctor treated me like a 5 year old and he was above me.
Best of the best!!! Dr. Lachner takes his time and answers all concerns. Wish I could give him a 10.