A fantastic environment with wonderful vibes. The staff is excellent, they make you feel like family and Mallory is a wonderful owner and a great person. Their waffle Saturday’s are fantastic and their drinks are lovely, they are always willing to work with me when I am feeling high maintenance and want a delicious decaf espresso drink!! A great place to be!!

Go there, get the club sandwich. Best sandwiches of any coffee shop in Grand Rapids! Great space, great location, great vibe!

Holy cow I love roots! Heckin delicious coffee and food, the staff is phenomenal and friendly, the vibes are dandy, so many cute spots to sit and socialize or get stuff done...100/10 would recommend

Excellent stop for coffee and bagels. Nice atmosphere help and service was great.

The atmosphere and community is unbeatable. I enjoy sitting and working but also meeting friends. The staff is always helpful, friendly and truly takes their time getting to know you as a customer (plus they make incredible drinks). This is a MUST go to coffee shop if you are in the GR area.

Good coffee and drinks, a great place to hang out and get some food. But more than anything it has a wonderful atmosphere. Lots of sun, local art pieces, upbeat music, and great employees. I would suggest to any college student to give this place a try. Plenty of places to sit and work on projects or just meet up with old friends. Only downside is its so popular it can be hard to find a spot sometimes.

LOVE roots. The coffee. The space. The community.

The coffee was good, bagel too. Their inside has a very open layout with tables and booths. Good location for a coffee shop on the Westside of GR.

Great place for coffee and a business meeting. Love the atmosphere, vibe, reasonable prices, and great service.

Lots of seating, as well as a variety of seating options.They just added a nice outdoor area.This is my go-to spot to meet clients/prospects/peers/friends.Best thing about Roots is the diversity and amount of seating. Nothing worse, when meeting someone for coffee, to find that all the seats are taken.The only bad thing is the parking situation. If someone is unfamiliar with this cafe, it can be a little awkward to find street parking. Also, sometimes (rarely) there arent any close spots to park on the street, so you have to walk a block or two.

• cozy, welcoming space + service• excellent coffee--dark roast was unbelievable• also offer their own brewed kombucha• plenty of outlets• beautiful photography featured on the uniquely chic walls• lots of seating + free parking

My favorite coffee shop in the area! I love the atmosphere, seating, the huge open windows … and the drinks are always spot on.

Favorite Coffee in Grand Rapids. Also a quiet place to meet with friends, coworkers and have a nice chat. The Sandwhiches are decent too!

Great, friendly staff, cute vintagey atmosphere and great food/drinks. Got the club sandwich on a bagel for breakfast it is TO DIE FOR it was SO good. I also got the coconut chai tea latte to drink and it was a whole tropical experience. Will DEFINITELY be back 10/10 would recommend.

I had the Ethiopian blend medium roast with milk, Splenda, and a couple vanilla shots. It was made perfectly by Avery.

Pretty good coffee. Easy to pass by without noticing it. Nice atmosphere but seating is not that comfortable, couches and other cushion type seats are broken down.

Super helpful staff members. Nice, refreshing coffee. And a cute, quaint decor to finish. Especially loved the innovative ways to ensure social distancing with the reservations for imaginary customers. Wonderful place to spend an evening.

Nice coffee shop, popular with the college crowd. Has waffles on Saturday only. Good selection of coffee and tea. Plus they have board games you borrow

Such a cute place! Love the atmosphere and seating, very comfortable. Wide variety of drinks to choose from.

Great coffee, very limited baked goods selection but good

The staff was nice and helped answer our questions, and made our drinks promptly. Their loaded bagels are spot on. I got a mint tea and my partner got a latte which she said was very good. Relaxed, and quiet atmosphere. I had to judge my partners chip choice to accompany her latte, luckily I talked her into saving them for later. Will be back since its very close to home.

Roots has great coffee but even better staff!! I got the opportunity to chat up Mallory the owner & she truly cares about the community her & her people serve. If you need a solid cup of coffee in a good vibes only atmosphere this is it!!

Adorable cozy coffee shop!

I absolutely adore this place. The giant windows make for a wonderful environment to complete work in. The staff is so kind and the lattes and bagels are the best around.

A little trendy for my taste, and not a lot of parking. the coffee and food are excellent though.

Super polite staff, lots of seating and outlets for work. It seems like they are out of cold brew and other drinks often.

Warm, friendly, spacious, and community oriented. HIGHLY recommend to anyone looking for a space for work or friends.

9:30 Tuesday morning. This is an average Grand Rapids coffee shop. Busy as always. I purchased a small batch brew for 2.50. Sat down on a repurposed church pew on the south side of the building. No complaints.

Very good, friendly, and enjoyable atmosphere. The coffee is very good. I just ordered a simple bagel but it was good. I would highly recommend it!

One of my favorite morning spots! The team there is so friendly, large space and lots of seating. Delicious bagels and homemade cream cheeses. And the coffee is fantastic.

Love love love. Atmosphere is exactly what I look for in a coffee shop. The seating is varied throughout the open space, adding that serendipitous element to it; chill, cool, calm. The owner is delightful. Highly recommend!

Fantastic food every single time. Their bagels are made in Nantucket and they make their cream cheese in house. I normally get the BLT on an asiago bagel but this morning my daughter tried the Rosemary & Sea Salt bagel which was bomb! Ill be getting my BLT on that next time! The coffee is amazing, my personal fav is the Cafe Miel. The vibe is super chill and cozy. Many people working on laptops throughout the day probably because it feels like youre just lounging at home. Its the best local coffee shop in GR.

English Breakfast tea was delicious. Service was good, along with the atmosphere. Its a good place for a quick stop, or a prolonged study session.

BCFE-Best Cappuccino Froth Ever. Friends coffee shop, HERE IT iS! The vibe is perfect for school and FRIENDS...you gotta see this, This is better than Starbucks at Pike Street Market, 1985. I had never seen a couch at a coffee shop, here it is. Liked it! Church pews?

This coffee shop is the best in Grand Rapids. I know the owner and she is super nice! All the staff are great and its an amazing place to go and get things done. There are a lot of tables and spaces for work or conversation. The place has an amazing atmosphere and vibe and is always super clean and welcoming. There are many other places closer to me but it is well worth the drive. They have a good selection fo tea and coffee as well as very reasonably priced food to eat. Also would highly recommend the waffle Saturdays!

Excellent coffee great service and wonderful vibe.

Went here for the first time a couple months ago & Id have to say it quickly became my favorite local coffee place. Friendly service with great food as well. Love the atmosphere & setting, especially the fact that there always seems to be plenty of seating (which I tend to struggle with at other places). I appreciate how its also a little bit out of the way from the hubbub of the city.

I was grabbing a nice cup of coffee for friend of mine and it was my 1st time there and the guy was very courteous and attentive

Great atmosphere, friendly baristas and the best mocha Ive had in a long time!

Nice atmosphere great tea and coffee drinks

Good coffee, quick and courteous service. Relaxing atmosphere and music. Seating is all second hand furniture, some of which is a hit or miss depending on your own tastes and preferences in comfort. I had the Huilla drip and was very satisfied with the quality for the cost. Give this place a try when youre on the Westside.

Fantastic coffee in a super chill atmosphere.

Amazing coffee, super nice staff

Aside from a slight hiccup with online ordering, the experience was good. Coffee was tasty and the rosemary bagel was delicious. Owner and staff were very kind.

My first time there as it was recommended by a friend. I was pleasantly surprised with the size of Roots Brew. Many coffee shops arent large enough to be considered comfortable. However, this place is extremely comfortable. There was a pretty large crowd of people there too. Very catchy name as well.My advise to the reader is to go, check it out. Its a wonderful addition in a growing, diverse and growing city. Aho!

The atmosphere was inviting and friendly! The store’s furniture and accessories were absolutely adorable and michigan themed! The lattes are creamy and delicious!

I love this place so much! Its always a must-stop when Im in Michigan. The coffee is great and the assorted bagels and cream cheeses are to die for. I love that they have vegan pastry options for my plant-based friends. Its got a really chill vibe thats suitable for either studying/working or catching up with friends, and the baristas and the business owner Mallory are all super friendly and welcoming. 10/10 recommend!

Cozy but big enough to find a spot every time. I like all the different styles of counters/tables to use and spread my work out on. I enjoyed my tea and my bagel with a cinnamon cream cheese. It was delicious. I love how it is open late, I work better in the evening. This was my first time there. I did find it a bit dark (lighting) my first visit, so the next time I return, which will be soon ( I loved it) I will revisit the lighting again. It may have just been where I was sitting. Also, the parking is very easy and there is a lot of it.

Great dirty chai

LOVE LOVE LOVE roots! Cute and cozy, perfect for coffee dates or a place to study during the week. Everyone is so friendly! Their bagels are the best, and they always have a good rotation of drip coffee.

Great place to duck into for a quiet cup of coffee. Really good house roasted coffee--try Davids House Roast. Easy location with street parking on 7th street available.

Amazing coffee, amazing staff, and amazing environment. Go here.

Cozy shop. Eclectic ambiance. Friendly staff.With nearby college campuses and business, this coffee shop can occasionally become busy, but youll usually find a seat and space to share. Regardless, youll need to find street parking. Dont worry, its worth it. Waffle Saturdays are a must, with unique waffle recipes to kick off your weekend. If youre in the area, and want to support a local coffee shop, this is your spot.

Cutest coffee shop in GR hands down.

Flew to Grand Rapids from Austin to visit with friends and they had to take me here. Awesome to see that theyre roasting their own beans and the space was amazing to just relax, take a deep breath, and talkAs someone who just started going back to school again recently, I could see myself spending a ton of time here studying! Definitely going back next time im in town!!

Great customer service, friendly faces, currently during Covid they have space available outside to sit and enjoy as well.

My go-to meeting spot. (Truthfully) in my opinion, coffee is coffee. So Im more about comfort and service when it comes to choosing a coffee shop to meet. This place has plenty of both! Fun, friendly service and even more fun, eclectic tables and chairs.

The layout and vibe were excellent; comfy, cozy and most inviting. The staff were wonderfully hospitable and friendly.But the coffee? OMGosh! They should be in jail for serving such sludge.And to be fair, we each ordered two different drinks: a latte and a house blend. How can one call themselves a coffee house of the first order and expect people to imbibe their watery and tasteless libations?

Nice, friendly ppl working there, never disappointed with my order

Roots Brew Shop is a great place to grab a cop of coffee and a quick snack and work

I have been visiting Grand Rapids for a week. I have been to at least a handful of coffee shops, working during the day. Roots Brew Shop is definitely my favorite place to be, and I am sad that I found it on my last day here. The atmosphere is absolutely perfect for a quaint conversation with a friend or to work. The music is at the right level. There is comfortable seating. The temperature and light are perfect. But most of all the staff is fantastic. Im not a coffee drinker, so sometimes coffee shops feel stuffy to me. But the staff not only let me just look, they also helped me pick drinks that were fantastic! And the staff has been overwhelmingly kind, too. Roots Brew is amazing! And I highly recommend it!

Great place, large room with plenty of seating. It gets busy, but the staff are great.

Clean slowly little coffee shop with lots of different seating options for singular or group seating. A good ground menu freshly brewed coffee and some nice non coffee options. Also offers food as well as beverages.

Staff was friendly andy drink was great! Its a big, open space so it doesnt feel too crowded. Finding parking is a bummer sometimes, but worth it for the coffee and atmosphere.

Ambience, atmosphere, community feel. Great place! Mallorys cool also

This is a nice place to sit and work, very trendy. However, the coffee is not great. In a word, it tastes earthy. I would recommend some tea, theres a great selection. The staff is always friendly. Seats are hard to come by, so go during non-peak hours.

Best coffee shop in Grand Rapids! The coffee is tasty - try the handmade hot chocolate with a shot of espresso if you want something truly decadent!! The bagels are awesome and I particularly love the spreads they make. Waffle Saturday is the best, too!! Delicious! A nice, spacious and inviting place with the best staff. Do yourself a favor and get a coffee here!

This is personally in my favorite coffee shop in Grand Rapids! I love the open atmosphere and you can have a conversation with someone without feeling like other people are on top of you. They have a solid menu and always good coffee brewing.

Had a great latte

Bagels and spreads are incredible. No other place like it. The atmosphere is divine for deep focusing and socializing. So happy to have this place close to me office for a retreat from distractions!

Love the coffee options. Waffle Saturdays are great! You cant beat the service here, and it has a great atmosphere!

Amazing coffee. The space is really cool too. I was very impressed with the service and the speed of service. And everything tasted fresh, homemade and was the perfect temperature. Overall, I loved everything. Ill definitely be back.

I like studying here as a student. im not always a coffee shop type of girl, but its a nice atmosphere. i just wish they would add extension cords or something to accommodate for the lack of plugs available for their seating. otherwise, this is a nice place!

There is always a relaxed, fun energy here. A great place to visit when you have work to do but want a new environment in which to work. Plus, their coffee is delicious and the service is always friendly.

A great place to study or hang out. The sitting area is fairly large, but tables go pretty fast on Saturday as things fill up quickly.

I’m super in love with this place. Try the everything bagel with egg, cheese and bacon spreadIt’s amazing!!!Lavender latte or vanilla latteStaff is great and happy to be thereAlways a treat🥯🌟💕

I dont drink coffee, but my boyfriend is obsessed with it. He got the pour over and said it was the best coffee he ever had! He was really impressed with the way it was prepared- it was a 5+ minute process. I ordered the dark chocolate and thought it was amazing, too! We will certainly be returning! :) The inside also has a really fun vibe, with the ecclectic chairs and classic feel.

Great coffee and even better people!

Excellent product. Excellent service. But, most important, this is a perfect place to just relax, feel comfortable, let the world fade away for awhile, and share time and conversation with a friend.

Best in town! Best coffee, best treats, best atmosphere, best people!

I looked for a cafe to write and relax and have some food for a few before finding this place and I’m totally in love! It’s spacious and cozy at the same time. The food and coffee is great and the vibe is perfect for creating something.

I really love this place and highly recommend. The only reason I gave 4 and not 5 is that sometimes the sunrise comes glaring through the windows and its hard to see your friends face or your computer screen if you are trying to work (and there are no shades to do anything about it). Other than that... exceptional coffee, great service, and the food I have tried has been great too.

One of the best coffee shops on the Westside of Grand Rapids! It has such a great open feel and ambiance! The drinks are great and reasonably priced. They recently added sandwiches to their lineup, I havent had a chance to try them, but they look tasty! Roots is one of those great Third Places, that arent home or work that allow the community to come together. Highly recommend this place!

Yummy and good service. Love eclectic atmosphere. You can get work done or people watch while sipping.Yummy and good service. Love eclectic atmosphere. You can get work done or people watch while sipping.

Really neat joint on the west (best) side. Ample seating and room. I thought the coffee was good and the staff were very friendly. Plenty of outlets for laptop chargers and comfortable seating. Will definitely return.

One of my favorite coffee spots in Grand Rapids, they have a great variety of teas and coffees - without the super premium cost. Its hard for me to find unsweetened almond milk, and they serve it. Not to mention the atmosphere is hip and rustic and the people are always very friendly. Love how its not pretentious like some of the other local shops. Highly recommend!

Fun coffee shop with a vintage feel to it. Had the Kenyan pour over which was fantastic. Decent service. Music was a little louder than we liked which made conversations challenging. Overall, would recommend it.

Expensive but ok. Nice environment. Friendly. I didnt like that I had to put in an undeserved tip before their system would allow me to pay. They didnt bring anything to me. I had to get it all myself. What was the tip for??? Waffle and coffee was tasty.

Great atmosphere, found a seat without an issue. Free wi-fi. Gave 3 stars because the coffee was very mediocre- not gross enough to return but not good enough to finish or ever order again. Big bummer because I really like the vibe here.

A kind of hipster cafe without the hipster attitude. Mishmash of furniture creates a sense of utilitarian style that makes for a more personable hang out than a Starbucks. Food quality is good, though might be a bit pricier for what you get. No idea on the coffee or tea quality.

This is a great coffee shop. They roast their own coffee here as well as a great place to just come and get some work done.

This is an old-fashioned coffee shop, 90s style...In a good way. Long open hours, lots of good work space, live music sometimes. Their coffee is not quite as good as nearby Ferris or Madcap, but its pretty good, and they also have good tea and amazing bagels from Nantucket Baking. I am addicted to the rosemary-sea salt bagel. Good for work, conversation, even a morning coffee hour with baby in tow.

This is my safe haven, the place I go to when I want a peaceful place to write, sip coffee, and think. Their simple house coffee is really nice even just to drink black (and I dont often say that). I havent tried any of their other drinks. The size of the cafe is perfect because its large enough that it never feels crowded or overly noisy, yet it simultaneously feels cozy. I love the colors, the art, the variety of seating areas, the staff (always kind and friendly), and the different events they have from time to time. Also, PARKING IS FREE.

Rustic and pleasant

I genuinely love the atmosphere of this place, but I have to complain about something that makes me feel like such a drag... I ordered a decaf latte because Im pregnant and prefer not to have caffeine during pregnancy, but the coffee clearly wasnt decaffeinated. I can tell because its 2am and Im still jittery and wide awake. Not sure if the barista forgot to make it decaf, or if their decaf coffee has higher traces of caffeine than normal. Just a heads up to anyone ordering decaffeinated coffee.

Great, chill atmosphere. Eclectic furniture gives it an informal feel. Staff was super friendly and seemed genuinely happy to be at work. The latte was perfect! Will definitely be going back!!

Laura B is awesome. Highly suggest seeing her especially if your an athlete or and active person, she is very knowledgeable. And Kaleigh is super positive and personable, enjoyed talking to her for my appointment and my Dads for his birthday. I plan to come back many more times.

Very good coffee. 5 dollars for a 16 ounce cub of mocha . spacious interior and well lit. Large tables and lots of seating.

Super cute place. I got a dark hot chocolate. It was very good. It kind of feels like Central Perk from Friends (in a good way). They had yummy waffles too.

Roots has the absolute best Caramel Latte. Sweet but not overly sweet with a smooth, rich coffee flavor. Go! Try it! You wont be disappointed.