I will never call anyone but Arves Jones! They are a lifesaving place. I have been stuck on the freeway and other very busy streets, and my car always goes straight to them because they are reliable, friendly, respectful and professional. Communication with them is constant . They work as fast as possible and work is good.

THIS WAS THE ABSOLUTE WORSE EXPERIENCE I’VE EVER HAD WITH A REPAIR SHOP. I TOOK MY CAR TO THIS PLACE AND THEY SAT ON IT FOR ALMOST A MONTH AND DIDNT TOUCH ANYTHING BUT THE BATTERY WHICH THEY TRIED TO STEAL. MY CAR WAS ORIGINALLY THERE FOR AN ALTERNATOR REPLACEMENT SERVICE, BUT BE ADVISED THEY ONLY FIX THE CARS THEY WANT AND THEY SIT ON THE REST. DONT EVER USE THIS PLACE #FEM🖕🏾🖕🏾🖕🏾

They were very polite and very trustworthy I will be bringing all of my Automotive needs to them

Its always a pleasure. Best service and prices in town.

Awesome dependable Service. Friendly owner and employee.

I went to get my motorcycle inspection done. They got me in and out in a timely manner. Very friendly staff and great customer service.

Knowledgeable, friendly and affordably. Trustworthy

Very great and speedy service.

They have never let us down!!!

Been doing my inspection with them for the past 3 years... just have your insurance proof handy and your set.

I took my Odyssey here after Firestone gave me some ridiculous price for my brakes. There were some tiny hiccups, but they took very good care of me. Very few non-dealership shops will offer courtesy transportation. I am very appreciative of Marty, she gave me faith in mechanics. Thank you I am forever in debited to you.

I absolutely love and appreciate Marti and the crew. They were honest, fair and got the job done!

Came to this place a while back since moving to El Paso. Their prices were a little high but they had it done on time and they worked with me on the final price. Their mechanics are always willing to take a break and help diagnose a problem or give an estimate the two or three times Ive stopped by there in the year that Ive been living in the Northeast. I tried to give one mechanic a ten dollar tip for helping me diagnose my truck one time and he didnt want to take it. I love the friendly people in this town.

HONEST AND VERY KNOWLEDGEABLE!!

They are the best and located so close to my house

Talk about crooks. They had our car for days and kept changing the time frame that the work would be done in. Completely rude and awful customer service. Save your time and money. Stay away from these people!!!!!Update: y’all my favorite part is their reply. It is ridden with lies. When you call Monday and say it will be done by Wednesday and get no details on Tuesday regarding an update or Wednesday until you persistently call them 3 times. And the tires they were suppose to price out never happened. And their reply is “Oh I guess I should have called you”. Seriously just stay away. They are a JOKE.

I was told by the dealership where I bought my car that I needed to change out my brake pads right now and they wanted to charge me $200. It was $25 cheaper with Marty so I took it there. She said I still had at least half of my brake pads left and didnt charge me anything. An honest mechanic is rare. I highly reccomend Arves Jones Automotive.

I highly recommend this place. Ms. Marty and everyone else were great! This will be my go to shop.

Very nice people my wife gave me money.

Very courteous and quick. Took my car in to be inspected and it didnt take long at all. Highly recommend this establishment.

Scammers. Very rude people working here making fun of my occupation for no reason. I would NEVER spend my hard earned money here. Get a good mechanic down the street at Gandaras and save a ton!

Fast service for vehicle inspection report. Thanks

Very friendly staff willing to help solve problems thank you very much for helping me out

Arves Jones Automotive is the only place I take my cars for service. From oil changes to major repairs they can do it all. They provide excellent service at a fair price. Plus they give you a detailed description of services needed before any repairs are made so you know exactly what needs to be done, and how much its going to cost.

They are great people, took my vehicle in for inspection. It failed, I made repairs and it failed for different reasons. They were right though. My vehicle needs to be safe to drive as I have a child, and I need to make sure my vehicle is safe to be on the road. While I wished it would pass, Im glad to be shown the problems i didnt see. I find them to be honest and fair. They are family type business and I will continue to go there.

My son took his vehicle there because it was overheating. He was told it was a blown head gasket. Thankfully we took the car to oriley and were told his thermostat needed to be replaced and that there was nothing wrong with the head gasket. I thought Arves Jones was a reputable establishment. I will never take my vehicle there ever again. If you have problems with your vehicle take it some where else. Im very disappointed.

They did quick service and had the best prices for automotive services

Great sevice and fast, I recommend the place. They explain first what the problem is by showing you not just telling you. Honest people. Very good prices.

I wasnt looking for the cheapest prices, but these people charge alot, plus you have to continue to bring in your vehicle for re-repair. I wouldnt bother with them anymore.

Great and friendly service with a quick turn around time on my vehicle!

I get my state inspections done here. Great people. I am always in and out. 5 stars

Sorry Marty but your prices for labor are high priced. Paying for parts that are double is wrong to do to your customers. Good luck with 95 bucks an hour for labor. You lost my business and all recommended people l know. Happy Holidays.

Everyone is polite and knowledgeable about cars and trucks. Great service, and fair pricing. I trust them and will definitely come back.

Took my car in for inspection before a flight and they got it done quick and it was end of the month.

Honest mechanics who communicate effectively. If they cant fix it no one can.

Nice customer service!!!

Trustworthy people who are up front and reasonable about price and dedicated to their craft. Highly recommended

I was referred to this shop by a friend and I am glad I was sent here. I had my car in for my brakes and they did the job quickly, for a good priced and even told me how my car was doing over all. I will be back!

Great service

Typical mechanic shop, a little slower service than I like, but ultimately my goal was accomplished. Alls well that ends well.

Took my car for an oil change, brought the oil & filter and they only charged me $15 for the service. Plus they were super fast and nice.

Took my car did nothing to it waste of money and expensive just for them to give it back the way it was

Last minute horror story for my truck and I have two days until I need to leave El Paso. They fixed the issue and did it at a fraction of the cost firestone was wanting. They are a go to in my book for anyone wanting a place that cares about their customers and also wants their vehicle fixed.

Went to get my inspection sticker but after 20 minutes of waiting I left because they kept saying someone will be right with you.

Its a great bussines great care service and they did a fix on my car on the quicks

Just retired from military, and just returned back home. My truck was dying so I didnt have time to search deeply so I took the recommendation of one of their employees about their quality and years of service. Well, They over price their parts, they replaced my alternator, batteries and clamps, told them to check also the electrical cause my ac lights inside didnt work, well either doing that or by carelessness they cracked, broke my dashboard. And like other places Ive been to, they did not do a walk thru with me to show me what they had done, so I took it upon myself to check it, thats when I noticed the damage to the dashboard. The owner is assume took no responsibility for it and the mechanic she came with. There was a mechanic that almost spilled the beans but was afraid to lose his job, which I understand, but if someone would have owned to it, this ol veteran would have let it go if anyone had the integrity to say so. So Ill be seeing them in court, even if I dont win ill waste their time..

Great service. took my car in for a new fuel pump job was completed in a day. fast and friendly service will always take my car here for services

Only got an inspection, but was in and out quickly.

Outstanding customer service & great technicians. Best mechanics in Northeast El Paso. Thanks Arves Jones!

Mark this as the second repair shop in my life that has exceeded expectations. Kind, timely, personal.

Won’t ever stop coming to visit these folks!

Always helpful. They try to not steer you into something you do not need

Disappointed to pay 90 dollars to tell me it was a fuse that blew. It also took 2 hours of shop time for them to diagnose that problem. Fuse the replaced blew 30 minutes later and it is the window motor that needs to be replaced. Called the toyota dealership and it only costs 45 dollars to replace the motor but costs twice as much apparently to change a fuse here.

TSI went well not too long on wait, polite kid doing the inspections

Went to check for misfire didnt get done got charged for rear brakes and rad cap 450 dollars never going back watch yourselves

Inexpensive and quick fixes.

Great smart people

This is where to take your Honda Element for clutch replacement :)

Horrible! Does not pay attention to details.

They help me fix my car

Reliable, dependable

Its ok

Friendly neighbourhood mechanics

Best service ever!!!!