The customer service is outstanding. Marie and Veronica went above and beyond to find the perfect lens and proper fit. The doctors are amazing and very friendly. Special shout out to Marie for explaining every detail about the progressive lens. Very knowledgeable. My new go to place.
Helped me out when I lost my contact lens. I was visiting the area and lost one of my contact lens & didn’t have a spare. I was able to provide my prescription to the LaGrange office and after they verified that information through my optometrists office back in Colorado Eye Mechanix was able to provide me with a replacement lens so I could go back to my contacts and not my glasses. I was planning on making a long drive home the next day so I really wanted to wear contacts and not glasses. Thank you to the staff at Eye Mechanix (Marie & Veronica), I appreciate it! I would recommend them because of their prompt and helpful service.
The employees here were super helpful and answered all my questions. They were not pushy and I didnt feel like they had an agenda to try to sell me anything.
Great experience. Doctor was very nice and thorough. Omar spent time helping me find the perfect glasses! Would def recommend to anyone looking.
I recently had an eye examination with Dr Shepelenko. She was very professional courteous and competent. I wanted to try out new multi focal contacts and they are working out perfectly. I have tried multi focal contacts in the past and they never seem to work. She took the extra time to fit and make sure I was seeing properly. The staff were very efficient and actually very entertaining when it came to selecting some cool new eyewear. They have some awesome eyewear. I am looking forward to receiving them. I will definitely refer all of my friends and family to Eye Mechanix. I am a doctor myself and I know when another doctor invests their time to make sure your health is a priority. Also they have some new retinal imaging so I didn’t need to have my eyes dilated unless they detected any problems. That was very worthwhile. I highly recommend them to anyone. Thanks againDr Brody
Dr Ricketts is amazing. The practice of staff is equally worthy of praise. The entire team is exceedingly professional and genuinely caring.
Found through ZocDoc and was not disappointed! I was able to schedule a same day appointment. It had been years since I’ve seen an optometrist, so I knew it was time. The staff greeted me when I walked in and made me feel at home. Dr. Ricketts did a thorough examination and provided great answer to my questions. His staff helped me pick out the best pair of glasses and knew exactly what style I was looking for. Could not recommend this place more.
Eye Mechanix is a terrific place to go for eye care! Between Dr. Randy and his excellent staff, I was in good hands from the moment I walked in. Dr. Randys exam was thorough and his manner made me quite confident! Then both he and his staff helped me pick out a pair of glasses (and I think I tried on every pair in the store!) that was perfect for both my face and my personality. I have now received so many compliments on the glasses and have been asked many times where I got them! So glad to have an opportunity to refer strangers to his practice! All in all a terrific experience!
I was having problems with my prescription and the comfort of my contacts. I visited Dr. Ricketts and he was able to fine tune my prescription and put me in a new contact that has made all the difference in the world for my sight and eye comfort. While I was there his super friendly staff helped me pick out a new pair of frames. Michael, Delia, and Becky made the process super fun and really helped me to pick the perfect pair of frames for the shape of my face. All around phenomenal experience! I wont go anywhere else in the future. Thanks!!
The experience with EyeMechanix was the best! Im one of those thats nervous at any doctor or exam, but they made it enjoyable, comfortable, and were very supportive. I am getting my very first pair of glasses there. Dr. Randy Ricketts was very thorough and answered all my questions. The team was very helpful at finding the right glasses for me and letting me know what to expect ahead of time. I cant wait to see more clearly thanks to the doctor and his team of stylish experts!
Friendly staff, great doctor and amazing selection!Ive been going to Dr. Ricketts at Eye Mechanix for about three years. I schedule an annual eye exam and purchase a new pair of glasses each time. The store is conveniently located in Lincoln Park and has an amazing selection of frames to choose. Sometimes when Im on the neighborhood Ill swing by to check out new frames and get a sense of what my next pair of glasses will look like. His team is friendly and efficient...I wont go anywhere else!
The clinical and customer service team at Eye Mechanix is fantastic; highly recommended. ... I was having a hard time finding the right prescription and lens type for my contacts. Dr. Randy came-up with several options and trials until we found the perfect solution. Im very grateful for his skill, creativity and patience. He also improved my progressive prescription, and fashioned-me in several new styles. (They have super fun and funky glasses - you gotta check em out!)
The best I’ve been to in a very long time. He’s very easy going. He actually listens and get the job done. I was over prescribed in my contacts for 3 years. I actually thought I was losing my sight. He solved my issue. I’m not losing my sight.
I had the best experience at Eye Mechanix!!! I needed to do an initial eye exam, pick out glasses and get contact lenses so I was in the store quite often. Let me just say - the ladies in the front are amazing! The initial eye exam was easy and quick. I had a tough time choosing between my new frames and the girls in the front helped me pick my new set and Im in love with them (I would of never of picked these out for myself and the frames were manufactured locally in Chicago!)! It was honestly a team effort - providing their honest opinions throughout the whole visit. They provided me a test set of contact lenses to try them out and when my glasses were delayed from being delivered they provided me another box of lenses at no cost since my first box was out. I came back to do my lens fitting and they were very patient with me as it was my first time putting lenses in. I will continue to visit and refer this place as much as possible. Thank you girls!!
I went in today for an exam for both glasses and contacts. Dr. Randy was very pleasant and friendly! I couldnt decide on which glasses I wanted and John helped me narrow it down to the perfect pair. He was also super nice. I left out of Eye Mechanix extremely satisfied. Thanks again fellas!
Dr. Randy pretty much did the impossible and fitted me with a set of contact lenses that have literally changed my life. Ive tried every multifocal on the market, and I still had to wear readers to see up close. I was fitted with a lens that has newer technology and is not available most places. Im seeing distance and close perfectly, which is something I havent done in years with contacts. Thanks so much!
Very pleasant and quick. Not too expensive compared to a lot of other places. I was happy with the staff too. They were very welcoming to a new customer like myself. I appreciate their great customer service!
I just moved to the city. I needed a new eye Doctor. So I started looking for a Doctor right in my neighborhood. I was confused as to who to go to. I landed on Eye Mechanix and started reading their reviews. Each review was amazing. I decided to see for myself. Dr. Randy did not disappoint. From the minute I walked in the door and met John, then had my appointment with Dr. Randy, I knew I found my new Eye Doctor. Kind, compassionate and patient, Dr. Randy and staff. I cant say enough.That was easy!Laura K. Harris
Probably the best eye exam experience Ive had. Dr. Randy and his staff are great. Friendly environment. Thorough exam and Randy have me the MOST comfortable contact lenses Ive ever worn. Highly recommend!
Such a great place. Very professional service, great selection of frames, has a very knowledgeable staff. Dr. Ricketts is amazing. Definitely the place you want to go to update your contact and eyeglass prescription and pick out some of the coolest frames around.
Went in for an eye exam and the eye doctor was excellent, he took his time and explained everything to me. The optician helped me pick out an awesome pair of frames and my contact lenses are great. They really know what they are doing !!! If you need an Optometrist I highly recommend Eye Mechanix .
Dr Ricketts is the coolest and his staff is equally nice, friendly and willing to help.
Incredible staff that is fun yet professional to work with. Very kind, also a pleasure to stop and chat with. Perfect place to get started on new frames, contact lenses and examines. Thank you so much.
If you need a place to get an eye exam and new glasses. head on over to Eye Mechanix!Great service, great selection if you are looking for new frames!The staff was Excellent. They were very helpful with selecting frames that look good on me!I would recommend anyone and everyone to go see Dr Randy Ricketts, for and exam and let Jaime, Beth or Randy help you get some new glasses!!!!!
Dr. Ricketts has been eye my doc for over 20 years. He is my top choice go to for quality vision care. But what makes it the best is that the experience is always warm, fun and interesting. He and his staff make it comfortable, easy and include lots of smiles and laughing. I always leave looking forward to my next visit.
I was referred here by a friend and I am so glad I was. Randy is extremely knowledgeable and his staff are friendly and provide great service. Its easy to see why my friend referred me here and I will come back in the future. It was completely painless and Randy got me a great deal on my new contacts!
The eyeglasses offered at Eye Mechanix are irreplaceable! Dr. Randy definitely proved to express extensive eye care knowledge and is always very informative and clear. Would highly recommend Eye Mechanix to everyone.
Eye mechanix was a great experience. The optometrist was so nice and friendly plus I bought a really cool pair of glasses and the contact lenses were really amazing I can see so much better than ever. If you need an Optometrist you should really go see this hug hes great!!
Quick to make an appointment, friendly, in and out. First time and will be back. Randy suggested a change to the daily contacts Ive been using for years (no cost different so he wasnt trying to up sell) and I already like the feel of them. Thanks!
Amazing customer service!!! Clean and friendly environment. Staff works quick and accurately to make sure you are satisfied with your vision and your appearance! 👍👍👍👍👍
I cant say enough about everyone at Eye Mechanix. I love love love my new glasses. Thank you for getting me to think out of the box.
The eye appointment was good. I had not been to an eye doctor in several years & wanted to get the exam so I could get new contacts. Overall, a great experience. Recommended for eye care for sure.I used a groupon which led me believe the cost would be less than it turned out. That was an unexpected surprise of added expense that I wasnt prepared for. I suppose next time I will try to get better information on the cost ahead of time.
I have been going to Dr. Rickets for many years and he and his staff are amazing. The attention to detail that you get is next to none. The exam is carefully executed and Dr. Rickets always makes me aware of what he is testing for and the results. He recommends what is good for me and tells me the things that are not. The staff is friendly and always helpful. In addition, the frame collection at Eye Mechanix is next to none. I never leave with fewer than two pairs at a time. If youve never been to Eye Mechanix, you must go. Youll see what I am taking about.
If you need eyewear or need to fine tune your vision Eye Mechanix is the place to go in Chicago! They have everything you need including contacts. LOVE everything about Eye Mechanix including the great retail space.The staff is amazing and attentive but not in your face when exploring the incredibly diverse selection of frames. Need something conservative yet stylish, or funky and cool they have it and can help you find exactly what youre looking for!Dr. Randy is a wonderful Doctor of Optometry and really helps you to understand the exam process and whats discovered during the examination.You have a customer for life! But dont believe me because I think they are AMAZING, check them out and find out for yourself!!
I had a great great experience at Eye Mechanix- the facility is very nice, great selection of frames- I found a very trendy pair that I would never have expected to look good on my face. My prescription that Dr Ricketts chose for me was really great for my vision and Beth and Jamie are great for helping me out at the office! I highly recommend them to anyone!
Good people and a great doctor. Real chill and relaxed place. Would recommend but only if you need eye stuff.
This is a fantastic place to go if you need serious service for your optical needs! Friendly, professional, meticulous and affordable. I’ve been subject to subpar service in so many other places that claim their eyecare standards are the best but this one will not disappoint. You don’t have to take my word for it, go in and check them out for yourself!
It was my sons first time to wear glasses and he was nervous. But Dr. Randy was kind, patient and explain things well to my son. John knows about insurance policies well, so we dont have to have any disputes about benefits of our insurance. I like the location with parking space, no waiting, no rush like choose quickly and leave cuz next customers waiting.If you need eye doctor and glasses, definitely go Eye Mechanix!
I just love Eye Mechanix!!! They have an amazing selection of frames and Dr. Randy is so helpful, professional and caring!! The staff is wonderful and also very professional!!! Thanks for my new specs I get tons of compliments!!!!
I visited Dr Ricketts and his staff last week for my annual eye exam and for some new glasses and contact lenses and they are fantastic! In addition to a professional exam they make you feel at home and have a great selection of new and interesting frames. Thanks again!Helpful and friendly staff, amazing selection of luxury eyewear! Ive gone to Eye Mechanix for the past two years and love the team! Every visit I find a new pair of frames and the selection is super current and always changing. Convenient location with parking makes it easy
Eye Mechanix and Dr Randall Ricketts are the best Eye care center around. I went in for an eye exam purchased a pair of eyeglasses and i got contact lenses. I had contact lenses before but had trouble seeing thru them but after the eye exam i could see better than i ever have before. Seriously if you need an eye doctor or optometrist and want a great exam, you should see these people. They are awesome!!
I want to thank eye mechanix for the awesome pair of eyeglasses I found here. The Eye doctor and staff listened to all my needs and took the time help me find the perfect pair. If you need an eye exam or a great optometrist in lincoln park, I would definitely go here. Thanks again!
It was a very quick and thorough eye exam! The opticians are all incredibly friendly, and they have a great variety of frame brands which can only be bought from licensed optometrist such as Dolabany.
I would highly recommend Eye Mechanix. Dr. Randy was professional, courteous, and thorough. His space is upscale, his eyewear cutting edge, and his staff polite and friendly. I cannot obtain such classy and sophisticated glasses in the burbs. Definately worth the short drive to the city!
Recently I had an eye exam with Dr. Randy Ricketts at his new store, Eye Mechanix. This was one of the best eye exams I have ever received for two reasons. First, Dr. Randy is extremely knowledgable and competent. Second, he is very personable and takes the time to thoroughly answer all questions. I highly recommend Dr. Randy for your next eye appointment.
Eye Mechanix is definitely the best place to call home when it comes to having your all your vision needs taken care of. Dr. Ricketts is probably the best optometrist I have had a visit with in the 30+ years that I have been wearing glasses. His professional, yet comfortable attitude makes the exam both easy and informative. Furthermore, the frame selection is stylish and not too overwhelming and Dr. Ricketts will even offer you some great advice on picking out a set of frames that match your face shape. To top it off, the staff of Eye Mechanix is friendly and extremely helpful. I definitely recommend making this place your home for all your vision needs.
Just do yourself a favor and go here first. I tried another place and after a 3 month nightmare with them, Dr. Randy and his staff came to the rescue. Friendly, fast, professional service is what you can expect.
I live out of state and will travel for the services Dr Ricketts provides, DR Ricketts is the most easy going Optometrist I have ever experienced, The glasses he picked out for me was worth every penny, I feel and look so cool with the glasses ( I get many compliments all the time ) These glasses are so cool I feel that I could see the future with these spectacles . Thanks to the staff and DR,
I switched over to Eye Mechanix from another office and the difference is amazing. Dr. Ricketts & his team were very welcoming and friendly. The Dr. was very knowledgable and thoroughly answered my questions. Great place.
I went into Eye Mechanix in Lincoln Park this past weekend for an eye exam and to pick out some new eyeglasses. They have some really great eyewear that I couldnt find anywhere else. The Optometrist Dr Ricketts was really a nice guy and made the eye exam process go really smooth. Go check them out for yourself...You will love this place and this Eye Doctor as much as I did...Thanks Eye Mechanix Im a customer for life !!
Eye Mechanix especially Dr. Randy was very helpful and informative. I would recommend anyone in need of eye care go see Dr. Randy.
Stepped on my glasses and Eye Mechanix was able to get me fixed and back together in less than a week! You all rocked!!!
Great office-- fantastic doctor. Best Ive found in Chicago.
Dr. Ricketts and the team at Eye Mechanix provided incredible service. My experience with them began when they made lenses for my Warby Parker frames using a prescription from my previous eye doctor. The old prescription turned out to be inaccurate, rendering the glasses unusable. Dr. Ricketts and team offered to fix my expensive mistake, at no fault of their own, by offering to correct my prescription and make new lenses for me at no extra charge.I cant thank them enough for their help in correcting my prescription and for ensuring my glasses worked perfectly.
I went for an exam today at Eye Mechanix and choose them based off of the really good reviews for places in the neighborhood. The reviews were nothing short of SPOT-ON! The staff members Becky and John were VERY helpful, with great personalities and still told me to come in for my appointment when I was 15 minutes late (thank you Chicago traffic...). I was also amazed that my insurance was already verified BEFORE I got there. Dr. Ricketts gave a very thorough eye exam and explained things to me. Afterwards, Becky and I picked out a nice pair of frames (Doc even gave his opinion on them too) and Im looking forward to the new eye-lationship with them! Thanks guys.
Great experience all around. Everyone is very friendly. Go here before trying somewhere else!
Everything about this place is wonderful. The location is very easy to get to for a gal that lives in Lincoln Park and works downtown. The atmosphere is modern and so very welcoming. And the service is top notch. Jamie is a burst of sunshine that is on top of her game and always greets you with a smile. Dr. Ricketts is very attentive and brilliant. Hell get down into the nitty gritty details, really helping you understand your eye health, what options are available, and what works best for you. I just recently ordered contacts and Dr. Ricketts very patiently helped me find the right type for me. Hes always willing to go the extra mile, takes the time to get to know you. You feel like an old friend, not just a patient. I kind of want to just go hang out with their whole team--is that weird?If youre looking for a dependable, modern, affordable, service oriented place, this is it.
Both the office assistant and Dr. Ricketts were very pleasant and made things easy for me. Dr. Ricketts was professional and took time to explain everything to me.
I walked in without the skills to properly identify which glasses would be best for my features. I knew I Liked or had bias toward certain attributes, but by the time I left, I learned a lot from John.The office staff is kind and also fun. Jamie is a bubbly personable gal. She took great care of all my needs. Dr. Randy Ricketts and his staff helped me choose a frame that exceeded my expectations.When I got my glasses I was so excited to be able to see better than ever & look better. He also adjusted my contact lens prescription so that they are also better and more comfortable. I went from always wearing contacts, to being a fashionable eyeglasses-wearer. Totally a fresh look on me and I owe it all to their advice.Now I want to go back and see what we can get me for my next fashionable pair. Dr. Randy Ricketts opened up the door to me wearing glasses and feeling great about it. The glasses really suit me, my face and my personality.
We have been clients of Dr. Ricketts for over 23 years and are so happy her has returned to the area. The product selection and price points are great, but its the friendly, welcoming environment that is worth mentioning. In a society where people dont make time for each other, Dr. Ricketts, John & Jaime take the time to know thier clients, customize the service and make sure you know that you are a valued customer. Well worth the walk, drive or transit fare!
Awesome space, awesome eye exam, awesome choice of spex and super awesome staff!!! THE place in Chicago if you need any kind of glasses or eye care!
Ive been a patient of Dr. Ricketts for a number of years. Dr. Ricketts is very knowledgeable and takes the time to discuss any questions I may have. His staff is consistently professional and helpful. The frames are fashionable and up-to-date. Additionally, Eye Mechanix has Saturday hours and off street parking which is super convenient! For all the reasons above I think of Dr. Ricketts first for all my eyewear needs!!!
I decided needed new glasses and an eye exam at 1 PM on a Saturday. I went on Zoc Doc and found an appointment less than two hours later! Upon arriving, I was welcomed by a very friendly receptionist who got me situated for my appointment right away. I saw Dr. Randy Ricketts in no time, and within an hour I had my exam and was alrrady choosing my new frames. Dr. Ricketts was extremely professional, knowledgeable, and friendly, and I would recommend coming here to anyone. My new glasses are great too, and are probably the best pair I have ever had. Look no further!
Fantastic doctor and amazing staff. HIGHLY recommended.
When I crossed over into my thirties, I started to add vision care to my yearly check up routine. Eye Mechanix was an obvious choice as a one stop shop. This office is full of friendly faces, an incredibly knowledgable Dr. Randy Ricketts, and a fabulous selection of eyewear. We are all busy people but taking time for some selfcare is important and Eye Mechanix was the perfect solution for me.
Great service & so helpful!