My experience with Broken Carbon was amazing. Very responsive. The detail that they inspect the suspect ed areas and describe the process was very much appreciated.
The folks at Broken Carbon did an excellent job on my road bike. Professional service from start to finish and now I can ride my bike with confidence again. Highly recommend.
I had a Giant Anthem Pro 29er repaired here and the decision making process for me was do I do it myself or do I have a professional fix it? Since I have experience in fiberglass surfboard repair, I googled repairing it DIY and was just about to do it myself. Im so - so glad I didnt. The carbon on the Giant looks nothing like the carbon I would have purchased elsewhere and I have no idea what Im doing (no experience). I would have screwed this repair up, as they say, beyond recognition.When I got the frame back with the clear coat finish - it was literally perfect. I like the exposed repair with a neat, crisp rectangular outline. The job was done perfectly, timely, and beyond my satisfaction.Do not attempt this at home. Just pay the man.
Super thorough and knowledgeable. Really nice to talk with these guys, I learned quite a bit and was confident in their assessment!
Stephen was great to work with. 3 weeks and my bike was ready to ride again. Hope I won’t be back but if I ever have broken carbon this is the place.
Excellent customer service! Great communication.
Really helpful, spent a lot of time answering my questions. Repair looks nice and it comes with a 5 year transferable warranty. Price was exactly what they quoted me.
When my chain dug into my carbon frame on my forth ride on my brand new gravel bike, everyone told me not to worry because Broken Carbon is the best. I heard great things from a couple of friends and my local bike shop, and Broken Carbon did not disappoint! I took my bike in on Tuesday on a beautiful May day, and I had it back in great shape by Friday (I did pay the $100 rush fee, it was 75 degrees outside!) They were extremely professional and quick to respond to any questions or returns, and the price was more than fair. I would absolutely recommend them to anyone in a carbon pickle.
These guys are the real deal - professional, quick on the turnaround time and the work is top-notch. I had my Ibis in to get a cracked seat tube repaired, they were great about answering any questions I had about the repair process and worked with me on paint vs no-paint to get the best looking repair possible.All said and done, the repair looks great and I know is structurally sound. Highly recommended!
I wish every business ran like this place. Total professionals.
Broken Carbon got my bike repaired in no time. They took the time to walk me through everything and explain their assessment to me. This instilled a lot of confidence. The work done was quality and I am pumped to know I can rip with confidence.
These guys reinforced my lightly cracked frame and made it completely bombproof. Experience from initial contact to completion was smooth, trustworthy and a solid value. I no longer fear a ding or worse to my carbon frames because I know someone close to me who can fix it.
Wow these guys are fantastic. They are extremely knowledgeable, honest, friendly, and do high quality work. I had done the dreaded quarter test on my bike and determined I definitely had a crack in the frame. Instead of trying to find a new frame for thousands of dollars, I went to Broken Carbon. For a third the cost of a new frame, they were able to repair my bike. I looked into doing myself but I didnt want to risk and would rather have professionals take care of it than risk injury to myself. The repair is visibly high quality and feels/sounds extremely well done. They have a 5 year warranty on their work too so that is comforting. They are also very reasonable with price, I compared them to competition and they easily checked out. Cant recommend Broken Carbon enough!
Great place to get your carbon bike assessed and fixed. Honest business with great feedback and good work.
Professional honest fair with many satisfied customers. Repair saved me from buying another $11,000 road bike.
I ordered a carbon Enduro used and the frame was cracked in the middle during shipping. I sent to Broken Carbon to get it fixed. They fixed it for what seemed like a deal, it looks great, it was lightening fast and I have been riding it as hard as I am able to ride ever since. I have one full season on it, I’m not really easy on my stuff, I was jumping a road gap with it just today. The frame is going strong and showing no signs of stress. I have recommended broken carbon to my local bike shop because they were amazed at the quality of the repair on my bike.
Splintered my seat stay on the second day of a new bike. Luckily heard about broken carbon from a local shop and saved a fortune over a crash replacement. Its been six months so far and have had zero issues with the repair. Very happy with the work and the staff
Friendly and knowledgeable. Couldnt be happier with my repair. Thank you!
Exceptional experience with Broken Carbon. Straightforward and well priced. They made an extra effort to meet my short time frame, even when additional damage was found on the frame that required further repair. I hope I DONT have to use them again, be certainly will do so if I manage to bust up another frame!
Broken Carbon did a great job repairing the seat stem of my bike. The cost was about half of what my local shop (Portland) would charge for the same repair. They were super responsive to my questions and notified me as soon as it was done. It was really pretty seamless.
I just bought a new (to me) used carbon frame bike. After having it just two weeks I noticed several hairline cracks at the very top of the seat tube. After dropping a bunch of cash on a used carbon frame I was worried I had made a huge mistake. I emailed some pictures to the guys at Broken Carbon and within just a few minutes they had already responded.! They were able to show me that it was just the exterior paint cracking rather than the frame itself. They could have easily convinced me I had a serious problem and instead set my mind at ease! I cant testify to their end product, but it was great to receive such excellent customer service and integrity!
Stephen and the team were easy to work with and made the whole process a breeze. I hope I don’t crack a frame again, but if I do I’ll be back!
They saved my life and my wallet! I bought a used bike from a major retailer and noticed a small crack in the headset. They looked at it for me and found out it was a fatal crack. I was able to return my bike and get my money back thanks to them!!!
I worked here for over a year. I loved the culture, honesty and safety was our primary goals. It was always exciting during pickups to hand over peoples bikes with a big smile on their face knowing they were getting back out on the trails.
Amazingly insightful engineers. Extremely helpful knowledgeable and kind. Willing to work with my timeframe budget and circumstance. Boulder is lucky to have these guys around!
Took my bike there in the past and will continue to return! Great place to get your carbon repaired. Brady knows his stuff and does a killer job.
The guys at Broken Carbon really hooked me up. Price was super reasonable and close to their original estimate. Contour followed the sharp edges of by down tube. 10/10 would recommend
Great friendly service, these guys really know what they are doing. Doesn’t sell u on service u don’t need. 6 stars
Great repair. Function is perfect and very well priced
Great bike repair!! Good Guys,good advice, fair price
Got my bike fixed quickly, they went out of their way to work with my schedule, were thorough about the process, expectations, and warranty with me, and I couldnt be happier I went through Broken Carbon even though it was 2 hrs each way for me!! Thanks!!
Been to Brady twice, been helped out both times, would highly recommend.