Fantastic bike shop with awesome and helpful staff. Were able to put a fork on my EMTB in just a couple hours and on short notice.Thanks so much guys!

Ive been coming here for years for bike service (and lately ski help) and Ive consistently experienced friendly service at Boulder Cycle Sport! Recently I popped in needing a ski repair. Not only did they do it for me on the spot, they did not charge me.

Wow, long time Boulder cycle sport shopper. Went with my wife to the NOBO location. Sorely disappointed with the CS skills of the gentleman who made essentially zero attempt to help us out with questions about purchasing an entry level bike. Not going back any time soon. Best of luck.

I was looking for a BMX bike for my son. I went to the North Boulder location and the sales person said they dont carry BMX bikes. I went home and checked the BCS web site and it said they do. I called the South Boulder location and the gentlemen said they had one. My son and I drove to the South location and we waited about 5 minutes to talk to some one. There were only 2 people working and the guy in service was in his own world. I told the 1 salesperson we wanted to buy the BMX bike. It took another 20+ to checkout. My son loves the bike but the service was so so.Update: My son took the bike back to BCS North location to get the brake and rear wheel adjusted. They took care of him then and there no charge. Must have been an off day when we bought the bike.

Shaw was great! Guys there checked to made sure the bike was ready to ride out of the store. Highly recommend!

These guys were incredible. Im in town riding just for the weekend and broke a pedal off in my crank arm. The two gentlemen working fixed my bike in 15 minutes and suggested a couple of trails to ride. Great shop, will definitely be back anytime I am in Boulder.

Don’t waste your time. I went in ready to buy a bike with money in my pocket and all the guys at the shop acted like I was a nuisance. The guy who “helped” me was super annoyed from the moment I walked in (had to nearly beg him to help me) and did absolutely nothing unless I specifically asked for it. Really hoping it wasn’t one of those “because I’m a woman” or “she doesn’t look the part” type of situations. I ended up going to Full Cycle and getting exactly what I needed with a smile and they’ve been awesome ever since.

Great place, helped me fix something dumb I was doing on the fly and then charged me a reasonable price for some more major work upon my second visit. Staff was very helpful and accessible.

Got a bike off Craigslist and got a flat. Came here to get it fixed, but the servicer didnt see the cause. A few days later it was back. I came in again and had it checked out more thoroughly, and it turned out I needed better tires to protect my tubes from the goat heads around South Boulder. I was also given a discount to make up for the first time around, which made things right. Thanks guys!

My new bike shop is great. Holden helped me fix my problem and set me up for success moving forward. Give that guy a raise!

Just arrived in town, needed a quick fix for my mountain bike and the shop at Boulder Cycle Sport - South took care of it right away. Ten minutes later I’m hitting the trails. Thanks Cycle Sport - South!

Very good experience with the maintenance crew. I was having a clicking issue and after looking at it twice on the spot (for free) they only charged me when they had to schedule some time to dig deeper. They were then able to resolve it in a couple hours for a very fair price.Highly recommended as your Local Bike Shop!

The small gesture of kindness of a tiny baggy of grease and a last minute crown race installation made my day. These folks get it.

Bought my bike from here about two years and ride it daily. Any time I have an issue, the folks here are able to help at reasonable prices and within a shirt time frame. I’m never disappointed with their service, and I’ll be a lifelong customer for sure.

Ive been a bike commuter here for 20 years (and a previous bike guide), and I was hoping to support my local, but I will not go back. All I was looking to do was replace a bike seat stem that had just been stolen on my townie, and the older gent (~late 40s/early 50s maybe w/ short greying hair and the split spectacles at the front desk) was not only condescending, but more or less suggested I take my business elsewhere even though he said they could order the part. Im not one to post a negative review (I think this is my first and sorry to impose on your precious time), but this is exactly the type of customer service that can give bike shops a bad rap - unfortunate..

Wife and I rented a couple mountain bikes for a quick day trip. Fantastic support from the crew, very accommodating, and flexible. We ended up riding the bike to the northern store to get some extra miles in, both stores were staffed with great people, and good prices!

Really friendly local bike shop with helpful staff. Lots of space to look around without being bugged by sales staff all the time. Mechanics are knowledgeable and helpful, and will help you out on small things while you wait. All the staff know about the best routes around Boulder to ride, too.

Scummy business practices - Went in for a flat tire and got charged $20 for tightening my brakes on top of the service charge for replacing the tube. (The brake was perfectly tuned before they took it apart to replace the tire)

Not impressed. Customer service was very mediocre. I had to basically hand a bike to an employee and say I want to buy this. Zero help, zero asking if I wanted help. When you dont even sound sure talking to me, I dont want to work with you. No one helped get a fit on a bike or a seat. Even after I picked out the bike, no help adjusting the handlebars to the right angle, no offers of additional resources or even a damn seat adjustment. I just dropped $500+, youd think the customer service would be at least helpful.Prices on the bikes were nice... Last years models are 10% off.Ill be in for my discounted services and then be on my way.

Harrison is a top notch mechanic. On multiple occasions, I have showed up with certain service needs in mind for various mountain bikes. Harrison always weighs in on whether the service is really needed and in the process has identified potential other issues. He’s responsive and clearly knows bikes really well. Of late, he’s spotted parts under recall and caught a frame integrity issues I had not noticed (nor had many other mechanics who have serviced the bike). He’s my go-to guy.

Great experience from really helpful staff, particularly Mike. They want their customers to have the best experiences we can on our bikes

Overall a Great Bike shop. Both locations have always provided nothing but professional service, advice, and product selection. I wrote a review on the North Store, but didnt want to leave out the South store. These guys have been in business for a long time, and it shows in their level of service and professionalism. You cant go wrong with either location!!! Thanks BCS Crew!!

Carl and Brenden in the service station were incredibly helpful in getting my bike back up to tip top shape today. Thanks guys!

Great rental service if youre in Boulder.Super friendly staff and you might run into some of the local bike whos-who.Helpful staff, good selection of gear.

I love the bike I bought from BCS, and the employees - especially Ben - gave me awesome customer service. They didnt try to sell me a more expensive bike than I needed, and were super helpful. Overall, an awesome experience!

I brought in a new bike, bought from a different local shop that I was having issues with. Carl got me in right away to fix it. It turned out to be a very minor issue and the team took care of it as a service to me. Carl went above and beyond for an issue that wasn’t even their responsibility. BCS saved me an hour in the car to take it back to the shop I bought the bike from. I can’t recommend Carl and the team more highly. Keep up the great work!

Once again BCS continues to impress. I purchased my most recent mountain bike purchase because of the OUTSTANDING customer service they provided. Specifically I have worked with Bob V. for the past 6 months in getting my purchase of a bike finalized, working through my questions to get things dialed in, and other purchases for my bike. Bob is simply one of the finest representatives of the biking industry and the importance of customer service that Ive seen in a long time. I continue to drive the 1+ hour drive to BCS in order to be treated right/fairly, get expert work done, and to feel completely satisfied once I leave.

I was having problems with my fat tire bike and went there. On the phone the receiver was very nice and polite. When I went in there the first time and the guy was great and very nice. The second time I went there a different guy who was condescending and made me feel very uncomfortable. He told me I needed to ordered another part, which I had already did. Then he found it and put it on my bike but he kept saying strange things to me. Kind of fussing as to why I want to add these stabilizers on my wheels. I have a disability and needed special help and he was so rude and made me upset. So I left with my bike and I will never recommend this place or go there again.

I decided to stop here as the local bike shop in Broomfield failed me too many times. The employees that helped me were pleasant, attentive and helpful. Several times Ive had the same pleasant experience and I feel like a valued customer even though I havent spent much money here.

New to Boulder, I took my road bike in for part sizing, etc and to decide whether or not to have their team do the repairs or just do it myself. Although I did reach them toward the end of the day, the service team came across extremely arrogant and acted as though coming in 45 min before close with service questions severely inconvenienced them. They proceeded to sell me parts which were too large for my bike without actually sizing them, and appeared equally annoyed when I came back to make it right. They then tried to give me some tech jargon about their products which was either incorrect or delivered with a complete lack of clarity in what appeared to be an attempt make the service tech sound smart. I dont need to say what my background is, but I really dont think what was said to me would pass the smell test of any mechanic worth your time and money. Just save yourself the annoyance and condescension and go somewhere else.

Received excellent customer service buying new ski boots and bindings. And, at the same time I learned about how I can get into a mountain bike. Extremely nice and convenient that BNS moved into this space. We drive from Denver just to go to this store because there is nothing else around that has this level of experience and knowledge on nordic skis.

Great guys to deal with. Rented a Focus hardtail for a day. Everything went smooth. The music in the store is AWESOME! Too bad the Betasso Preserve trail is closed to bikes on Wednesdays and Saturdays.

Great selection. Good looking staff. Outstanding service. If youre buying your first bike or you n+1th, this is the shop.

Very friendly and knowledgeable staff. They arent just trying to sell you things; theyre trying to make sure youre properly outfitted.

Took my Yeti SB5 here when he factory SRAM Guide R brakes were seizing up. Unbeknownst to me, and apparently another LBS who serviced this same issue over the summer, this was a warranty issue. I should mention that I swung by here, still in my riding gear, from a local ride when the issue reared it’s head. Harrison in service immediately empathized with my brake problem and fixed the issue before I could finish a beer next door!A+ service experience! Boulder Cycle Sport will be my go to from now on!

Super friendly, super helpful.

They spent an hour to tell me they couldnt bleed my brake, which they said they could do over the phone. One extra star because they tried albeit I told them over the phone exactly what model of brakes I had and they verified they could bleed them.

Recently got a bike here, great service, and good prices.

Multiple good experiences with these guys over the years, Im glad theyre in the neighborhood!

The service techs that work here are very professional, passionate, and want me to get the most out of my money. I will be bringing my bikes here for the foreseable future.

I rented a BMC road bike from BCSO to race the Ironman Boulder over the past weekend (Im from Phoenix). The experience was much more than satisfaction. Their friendly and helpful staff adjusted the bike for my height and installed my clip-on aerobars and rear bottle cage for free. The rental comes with a flat fixing kit in a saddle bag. The price is very reasonable. Its a great all-around bike for long rides, climbs and speed. I finished the race with a decent bike split. Thank you BCSO. Hope to visit you again next time when Im in town.

Nice people but expensive

Google maps says 7pm close and VM greeting says 6pm close

Sean is the BOMB!!! Thanks guys

Knowledgeable, casual, friendly!!!!