I had a real bad issue with my Outlander when I decided to take it hear because it was the only known certified Mitsubishi Dealership near me. I worked with Lisa in the Service department and she was amazing. She walked me through everything I needed to know and answered all my questions and concerns I had regarding the repair of my vehicle. She even worked with me as well with the most cost effective way to get what needed to get serviced. She went above and beyond to help me and save me money on what I thought wouldve been the most expensive service Ive ever had to pay for a car. Her team was great as well in the diagnostics of my vehicle to determine what actually needed to get done. Ive never been more satisfied with their service in my time here in the Portland Metro. If your vehicle is a Mitsubishi or honestly, any at all, I highly recommend Fidelity Auto Center. If I could give a 10 stars I would because this was amazing first class service that was quick and painless. Thank you again Lisa and your amazing team for the hard work you do!!! Ill be seeing you folks again real soon to get that recommended services that I do honestly believe I do need for my Outlander.

I dont know what is going on with this company but it seems a little crooked I finance a vehicle that it turned out was way too expensive for me so I traded it in for more reasonable vehicle however again I realized I was getting over my head thousands and thousands of dollars later they actually sell my so-called debt even though it should have been satisfied to a debt collector and now my wages are being garnished as a single mother I this is unconscionable I hate this place I wish it could be half star

I told them how much i was wanting to spend which was 10 thousand . i was told yes we can do that i get onsite and they have a 30 thousand dollar truck. Then they run my credit even after i said no thank you then one of the managers insulted me just because i did not want to spend over 700 a month on a payment nor could i afford that.

Peter Mead helped me get into a great Lexus Hybrid for a stupendous price! Everyone here is TOP NOTCH, helpful, and fast! If youre out shopping for a used car, make sure Fidelity is your FIRST STOP! And ask for Peter!

Great place to buy a used car! Friendly, helpful people. Just top notch all the way around!

I wanted to share my first experience with Griffith a Sales Associate with Roger Kehdi Mitsubishi in Tigard.I can say this has been the best car buying experience I’ve had and this is not my first time buying a car I have bought several cars in the past from big dealerships. They worked hard to get me the best financing, made sure that I was happy with the car I picked out and they didn’t go back and forth on this deal there like family and treated me that way instead of being another number. I would highly recommend them to my family and friends and having the confidence there going to get the same treatment I received. Thank you Griffith and the entire team!Sheila B.

I bought my first car from here. It is an amazing car. Sit was an outstanding car salesman. He went out of his way for me and my family. He let me test drive the car all the way home so my mom could see the car and help me make a decision. He is a great people person. Everyone there was overall pretty nice. Im very pleased with my experience at Fidelity Fleet and Finance.

We had a great experience purchasing a vehicle at Fidelity Auto Center. We traveled 3 hours to look at a vehicle and from the very beginning we had a great experience. Jeff was able to answer all our questions before we made the trip and during the time we took to look at the vehicle. I highly recommend purchasing a vehicle at Fidelity Auto Center and ask for Jeff! Also Billy In financing is awesome!!!

Great people that work there! My soon to be mother-in-law just financed a wonderful car. She came in last week to start the paperwork and the gentleman that she was working with found a car that was just perfect. It has some dints and scratches but over all its truly a great car and it fits her perfect. On top of getting her a 2014 car they got her set up with an affordable payment plan. They truly went above and beyond to make it all work. Thank You so much Fidelity financial.

My husband Steven Kerr went to another dealership to buy a truck. They tried to give him less on his trade and raise the price of the truck he was trying to buy. The next day went to Fidelity, met with Jeff, got the truck he wanted with maximum trade amount on his trade in, with a good interest rate. We were so pleased we went back the next day and got a new vehicle for me as well. Highly recommend this dealer. Thanks Jeff, Steve and Carol Kerr

Awesome and fun experience buying a car with Tyler. They treat their costumers with respect and honesty. Highly recommend buying from them!

Milo and Mikey at Fidelity are the best guys that work there. Last year I bought a truck from this company and it left a bad taste in my mouth. Well a year later Milo called me and told me he would like to see if I would be interested in a newer truck. I told him my experience last year and he understood but told me things are different and to come on in. So on did on Wednesday the 5th of October. Let me tell you all thus by far was the best of the best experience in car buying it have ever had. Mikey the sales manager worked really hard and really listened to me customer. They said the truck I was looking at wouldnt work but they had another one to look at. I tell ya its a 2014 Ford F 150 4x4 with 42,000 miles on it and my payment stays the same with a lower interest rate. Drove it and of course fell in love. Then Kevin the financial wizard came out and offered me a 3 year maintenance warranty for free and a 72 month 100,000 mile warranty for 2 dollars a month added to my payment.Milo Mikey and Kevin rock Fidelity truck and fleet sales. I recommend this place for your next vehicle. I will definitely will purchase my future vehicles here.

Jesse assisted my purchase of a lovely car and made it pretty easy. There is a great selection of clean late model cars to choose from and Jesse and Tim made it happen.I was even offered what looks like a good deal on an extended warranty that is way better than anything I could find on my own. Looks like I can even have my car serviced there to boot. They are willing to go the extra to make sure people leave happy! Nice folks.

I had my 1999 Honda Accord detailed here. They did such a wonderful job that I didnt recognize my car parked only a few feet away. Every inch was impeccably clean, inside and out. The car is still shining brightly! Thank you!.

Sol was great, we came in just to take a look at the available options and he helped us find the perfect car and worked it into our budget. with in house financing we were able to take it home the same day, which is especially nice on the weekend. We absolutley love the car! Would definitely recommend this dealership to anyone in the market for a great car at a reasonable price. We plan to do more business here in the future

My wife and I went in to Fidelity to look at a $700.00 van. Truly, this is what we could afford. I told the sales team that at 24yrs old, I was the sole support of six. We have four children under five which includes 8 week old twins. The salesmen at Fidelity were our new best friends. They had all kinds of concerns for our children’s safety and of us being stranded…they had only our best interest at heart. We are young and honest and expect that others are as well. As inexperienced as we are, we tried to walk away as it was near midnight…but they were stronger.. and the deal was for that day only. We couldn’t believe we could get a four year warranty for 500.00. They rushed the paperwork and we trusted what they had said. It took a day to figure out what had happened… and to notice that the warranty charge was over$4000.00. My wife said she thought the financial paperwork may have been inaccurate as well. I returned the next day. The financials were indeed incorrect. Fidelity said they had done NOTHING wrong. Our new friends were aggressive condemning and said they owed us nothing… I now have a Dodge Caravan with 100,000 miles on it. It has bald tires and the engine light is on. I have a seven year loan I cannot afford, and this is the better deal, they gave me when we returned disappointed. I have contacted the credit union. Perhaps they can help me out of my Fidelity Nightmare.

Jeff was absolutely fantastic and amazing. I’ve bought many cars and this was by far the best and most enjoyable experience I’ve ever had buying a car. Will definitely be referring everyone I know

I appreciate all your hard work very much to help us get this car. You are a great worker Don Armstrong. I prefer to get any kinds of help indeeds from you. You show passion and respect to your customers and thats what makes you a fantastic worker. Looking forward to get help from you in the near future. You rock!

DO NOT SHOP HERE! Worst experience with a used car dealer ever.Arrived on a Saturday, first thing I asked, if buying on the weekend would be an issue. They lied and said everything is done electronically these days, so there was no worry about financing changing come Monday. I signed that day on a truck, and they said I was approved through my credit union and it was a done deal. They never once mentioned things may change. Since they sold it to me on empty, I took the truck home and filled the tank, assuming it was mine now. Got the call TUESDAY, saying that the were not able to get the numbers they promised on Saturday. My interest and payment amount went way up, so I took the truck back immediately! They made me sign a paper that said I could be responsible for paying for the miles I put on the truck before they gave me back my title and keys for my trade in. And they did not offer to pay me for the full tank of gas i put in it. I later went and got financed through another dealership, and they ran my deal by my credit union, and they (my credit union) said Fidelity never actually even tried to get me financed there, so they lied about that. Then on Wednesday, a new salesman from Fidelity called and asked if I wanted to trade in the truck I would have just bought that last weekend. I told him, of course I wouldnt want to trade in a truck I just bought 5 days ago, and that I didnt keep the truck anyway, because they screwed me on the financing. So if you do purchase here, be prepared to be harassed afterward. I have never dealt with so many lies and incompetence with a business before. DO NOT DO BUSINESS HERE.

I had a wonderful experience with Fidelity Auto Tigard. I recently purchased a detailing package from an outside sales rep. I was pleasantly surprised by the value & quality of work. Tim Owens has been extremely accommodating & worked with my schedule to fit me it. Im getting my oil changed next because theyve earned my business!

Came in to look at 15 lancer. Jeff is very good at listening to customers needs. Help me with my finance and got a good quote. Very good at helping me finance my first car

I was helped by two Jeff’s and I thank them both but especially Jeff Bachelder! He was amazing to me and my whole family. He broke everything down for me to fully understand everything I needed to know about getting my first car and how to help me financially. If you ever get in here ask for him... you won’t regret it😊

I bought a used 2010 Cadillac SRX 4 from this place two years ago. It has had problems since the moment we drove it off the lot. We bought the extended warranty, but none of the thousands of dollars in repairs were covered. I tried to contact them today and they told me they were busy and didnt have time for me. BUYER BEWARE

Jeff was awesome to work with! Due to a previous upsetting experience, I walked in with a very pessimistic and skeptical attitude. That attitude changed quickly because Jeff worked hard to gain my trust, and actually made my car buying experience easy and fun. He got me into a newer car with fewer miles at a better price than all of the other options I had looked at.

Sol was amazing! He was so helpful and took the time to explain everything to me. He got me into a good car no matter if he madw commission or not. I would come to him again to get a car. He made car shopping not so bad.

Was not happy with this place in the past. The salesman we’re not professional. Since the change management I decided to give them another chance. Morgan help me not only find a selection of cars, narrow it down, but get me back on the road with the car I love.

We purchased a used Fiat 500, and it all went smoothly. Jeff Bachelder was very responsive to questions, and there was never any undue pressure to buy, unlike some other used car dealers that we visited. Id recommend Fidelity for a good quality used car.

My husband and I purchased a vehicle through Fidelity Fleet today! Don was our sales person. He was very friendly and knowledgeable about our needs and where we wanted to be in a vehicle. I had a price point in mind...at first it was touch and go but we are leaving today with a car I am positive we will enjoy! Thank you Don! and your crew! Happy celebration!

Open your wallet or purse, and take out your money just rip it for no reason. Now how do you feel? dont go here!

Very direct and professional. I had no pressure. I was worried about the numbers for the car and stated my reason. Gar was upfront and relate-able and they worked with me. I start to understand that even though they have your interest at heart, it is the bank they have to work with as well. They are a huge help with starting my job and building my credit.

Wow!! I was so nervous to go car shopping because I’ve had the worst luck in the past, with lemons from Craigslist, to pushy salesmen.. this is the first time I’ve ever felt truly HELPED! I had the honor of working with this dealership’s BEST salesman, Jeff!!! He truthfully answered every question I had, and really put my needs at the center. He is the most friendly, polite, honest, and real person I’ve ever purchased a car from. And he has really great jokes. By the end of our afternoon, I was legitimately laughing and dancing all around. What a fun experience it ended up being! And Billie was equally awesome! I also met Coach and John, also super great people. I have not a single bad word to say, the vibes were HELLA on point, and I will 100% be encouraging everyone I know to buy their next car from Fidelity. Thank you everyone at that dealership for making my entire YEAR!! Y’all made me feel like family! Cheers!!!

I have purchased 2 vehicles here and I am looking at my 3rd. They are super professional and very honest . They have earned my business. They truly go the extra mile for their customers!

I found the experience to be both entertaining and fair for both seller and myself. All in all, the purchase price was fair and the vehicle was in very good condition as stipulated by the seller. I would recommend this auto center to anyone looking to purchase. That is a very high compliment coming from me. Have not had good experiences in the past and was pleasantly surprised this time.

Do not waste your time. I knew something was off by how many cars they had in their inventory and why they were having extreme sales to move cars out plus there was zero people in the dealership on a Saturday. Its solely due to the fact that they cant sell any cars. For me the sales people werent the problem, it was the manager. He told me I wasnt being truthful because I wouldnt tell him who I was financing through or what my interest rate was because if youve ever bought a vehicle with financing through someone else...it isnt the dealerships business. Then he asked why Im only maybe thinking about buying a car there and when I said Im skeptical because honestly Ive seen bad reviews about this dealership, he laughed and told me that people complain to complain. He then told me a story about an unhappy customer who they sold a car outright from after fixing a problem for that gentlemen and when I asked if the guy put down any sort of deposit, the manager laughed in my face. He said they dont take deposits. Ive put down a deposit on all my vehicles used and new. He said in his 30 years of experience that he has never heard of that. Okay and? Your point? It was a simple question. All this man did was mock me especially when he kept pressuring me to tell him what my interest rate was. He mentioned he could do 0% and I obviously looked at him dumbfounded (because I had already told him I would not switch my financing multiple times at this point). Then he legitimately mocked me and goes oh did I get something out of you now? Are you paying attention now? He told me to stop playing games as if Im some girl trying to be in a relationship with him. It was disgusting and unprofessional. The customer service here is TERRIBLE. I dont care who you are or how many years youve been in the industry, you should know not to treat a customer like that. Ive worked in management and sales, and that is NOT the way you behave towards a guest. Theyre under new management because they got bought out by Chevrolet in Tigard and still an awful dealership.

Very friendly and professional staff, they got my family the best deal. The staff made the purchase easy and enjoyable. I would recommend this dealership to anyone looking to purchase a car. You wont regret it!

We got a awesome deal on a 2016 Toyota Corolla. Its working perfect and we love it. Daniel helped us find it and told us all about it. Thank you guys!

Sean was a fantastic salesman. Had a lot of patience with me the entire time. Gave me my space and privacy when I needed it and kept honest with me 100% of the time. Truly an out standing dude and I plan to work with him in the near future. Amazing company and amazing dude.

Definitely stay away from this place. We were told one price for a vehicle Just to get us in there and intrestedand then switch it all up after we had been there all day. Almost like being put in and interrogation room all day long and would say anything just to get out of there. After being there for hours on top of hours negotiating on a truck that started out at 4000 and ended up at 5500 a completely different price we get it home have it looked at and we have to put almost $3000 into the motor just to make it right. The mechanic told us that we were so lucky that we made it home because the water pump was about ready to come apart and if it would have it would have been a catastrophic engine failure. Really goes to show you cant trust anybody in auto sales they are all a bunch of crooked dishonest money hungry thieves and thats my opinion thanks a lot George for all of your honesty.

Extremely slow service. Almost zero interaction from sales associate. Called in advance and was told “all cars have flexibility in pricing “. Drove an hour then they stated they had no room for negotiation on the 2017 Cherokee we came to look at. I specifically asked if they had room for negotiation on this vehicle before coming to the dealership. We still bought the vehicle even though it took 2.5 hours for them to get us in to sign paperwork as it appeared they only had one financial manager working.

John and Tim are amazing!!! They showed me what I wanted to see, weren’t pushy, and got me the financing that worked with my budget. This is my 2nd purchase with Fidelity, and definitely will not be my last! I highly recommend giving them a try for your next used car purchase!!!

The auto care center has been so helpful in the last 4 months. I was having some issues back in October with my vehicle, that I bought from an outside dealer, and at that time they serviced the issue. I had to bring it back in at the end of December as again it was acting up. They again helped me out not only with what was going on but also dealing with various payment methods including warranty and parts distributors. Both Tim and Ed have been so helpful during this time all I can say is Thank You to the whole crew!!

The Guys at Fidelity are Awesome!! I Highly recommend Them, Ask for Sol Tym and Ty!!! They are A Great Bunch Of Guys!!! Go See Them Today They Will Take Care Of You!!! Have a Great Day.. DAVID MORRIS.VERY.Happy Customer

These guys are the BEST!! Easy to work with, polite, no pushing. Relaxed and just plain fun to buy a car!! They wont hang up on you in a conversation, threaten to use your down payment to repo a car, make promises they cant keep. (R.T. Honda.) I cant wait to buy my next car from FIDELITY FLEET AND FINANCE!! THEY ARE TOTALLY AWESOME!!

Had a fine experience. I went in for an Accord, bought it at a good price and walked out that day. No problems and the car works fine. I got exactly what I wanted, salesemen were kind and not too pushy. You get what you pay for, and I appreciated that.

Sean was very friendly and fun to work with. The process was painless and speedy. I got into the car I wanted and they worked with me on my down payment. Thank you Sean!!

We had a great experience from start to finish, Say took care of us and made us feel like family. With a lot of indecisiveness as to what we wanted he walked us through the options our budget would allow. Numerous test drives and walking the lot in the Oregon rain he was patient and didnt rush us to make a decision we werent comfortable with. In the end both Say and Tym made the trade-in/downsizing an easy choice saving us $ in fuel and payment over our previous truck.

I had a really good experience at the dealership. Friendly, engaging, helpful, (seemingly) honest. Im not picking on the staff, really. But after all, we just met... I hope I made a good choice with my purchase because I tried to be a responsible consumer. Time will tell, wish me luck!

We went to look for a car for my son who was graduating high school. We wanted to help him establish credit and help him get into a good car. Marc greeted us right away and was very informative and helpful trying to find just the right vehicle. We were able to browse alot of different types of cars and they bent over backward trying to help us in any way they could. I would recommend them if you are in the market to find a car!

Amazing buying experience. Sit and Tym are outstanding! Went in with what we wanted in mind and they completely exceeded our expectations. Thank you both so much! We will definitely be back!!

I normally dread the car buying process but I went into Fidelity in Clackamas and had the privilege of working with Fernando Ortiz. He listened to my needs and helped me find a car that was the perfect fit for my familys needs. He made the process so simple from beginning to end that although I did not intend to drive away with a car, happily I did!!! So relieved to have finally had a positive car buying experience.

I had an amazing experience at Fidelity Auto Center! I was seriously dreading having to purchase a like new vehicle but Charley was so hilarious and fun to work with that time flew by so fast and before I knew it, I was driving home in my hot new ride. Thanks Fidelity Auto Center! Ask for Charley!

Purchased a $12K work truck from this dealership, on which a transmission went out just 3 weeks later. They did offer me to have it repaired at their shop and they would do the repair at their cost, and would not mark up. I ended up taking the vehicle to a different shop which has quoted me hundreds of $$ less for the same job. I would not do business with this company in the future. I understand buying from someone on Craigslist and being out thousands of dollars, but there has to be a protection against this when purchasing from a properly licensed dealership.

Kito, worked very hard to get me the vehicle I was happy with. He quickly found multiple trucks for me to test drive. The back and forth was minimal I told him what I could do and he made it happen. A salesman that goes above and beyond is nice to find. Fidelity is where I will be buying my next vehicle thank you for your help.

I went in to Fidelity Fleet my salesperson was awesome his name is Say Pathammavong we got me all financed even with poor credit.They kept my kids occupied while i did paperwork being a single full-time father of 2 it was a very awesome experience!I found out that my truck had a couple issues so i called my salesperson and took it in and they fixed it and a couple other things that i didnt tell them about no charge all in all it was a great experience

The worse customer service ever! If you buy a vehicle from them do not expect them to fix it correctly. If they do fix it, it is very minimum. I have seen a couple bring their car back and I know another couple who got a truck from them and they have taken their sweet time on getting it fixed. They gave my friend a loner truck while they finally fixed their truck and the tags are out of date and is a crappy vehicle. Not only that. The truck my friend got the tires were not safe, the seal is broke and the boot on the driver side and leaking, back window does not roll down or up, the buttons for the window on the passenger side does not work, not do the lock buttons for the back door. When my friend and his wife had gone to see about them fixing the truck because it is in the contract, one guy told him he would be right back and instead, he walked around the back of the building to get to the other building and sent some one else out instead. I do not care how busy your company gets, if there are more than 3 people working, then one of those people should stop and talk to the customers. After all they are giving their hard earned money to that company, to pay their bills. Become better at customer service, do your jobs and maybe people would stop bringing back their vehicles.

My experience was amazing for buying/financing my first car. Milo and Tyde were very helpful and wonderful through the whole process. I will come back and recommend to family and friends. Great customer service.

George Candello was the salesman I worked with. He was very knowledgeable about the car and made the buying process go much smoother than I was anticipating. I will recommend him and the rest of the staff at Fidelity Auto Sales highly to friends looking to purchase a car.

Donnie, Greg and all the guys at the HappyValley/ Clackamas location worked nothing short of magic to get me into a great car. They understood how much I needed a car for work, and they understand that we are not all perfect. I truly do not have the words to express the depth of my gratitude. Thank you all, you guys are AWESOME!

Theyre so great and helpful, Kito was super attentive and easy to work with. We got an amazing deal, we will definitely do business with them in the future. We recommend this place for first time buyers they are very transparent with their deals and straight forward with explaining everything.

My experience was great, thanks to Sean Dawson and Jewell. Sean was patient, considerate, and coherent. Jewell was very courteous, and kept a positive relaxing attitude. It was a joy working with them, and we look forward to doing business with Fidelity Fleet finance and their wonderful salesmen. Thank you. ANGELEE G.

John was very helpful. i have to say he knows his stuff. He basically showed me and my husband around and asked what did we have in mind. He wasnt pushy at all and told us about experiences he had and what he though of certain cars. He was very honest and up front. Tim also helped us and he was very nice and also very informative. Told us everything we needed to know. Very up front even showed me the carfax. i say they have a lot of good cars for reasonable pricing. I had a Great experience. Im so thankful you guys were able to help me and my family. Thanks for being a blessing. Btw they have great coffee.

I took my car in for an appraisal and was helped by Brenda Ramirez. Even though I didnt sell my car to them, she was very kind, helpful, and her attitude was awesome. If I ever need a used car, I will definitely be back to see her! You should too!

I contacted Mike{y} Smith as Id dealt with him before at another dealer ship. Gave him a general description of what I was after and my top $. He showed me round the lot and quickly got a feel for what I needed/wanted and we soon got to the car we ended up buying. He even let us test drive back to our house so we could make sure the car would hold a drum kit and bass amp. I know car sales guys get a bad rap but Mikeys one of the good ones.Oh...and the car was under our top $ including all the fees+registration.(In case youre wondering...you can fit a set of drums and an amp in a Mazda 2 !!)

We bought a car from here and the first day we went there were salespeople arguing about who was going to help us out. Then when we left after looking at the car someone in the office area peeked through the blinds and watched us leave empty handed. Although the person that helped us that day was friendly, that day was very uncomfortable and strange. The next time we came in we were helped by someone else, who was also friendly. Then when we went in to negotiate the price of the car, the man who would approve or disapprove the price was completely unaware of the cars condition. Bottom line is that although the people who helped us were friendly and we bought the car, we did not like the strange confrontation between the salespeople, being watched as we left, and having someone negotiate who knew absolutely nothing about the condition of the car. Both Milo and Sean were very friendly and helpful.

Not a single price listed anywhere on the site. Seems kind of sleezy to me.

I highly recommend Fidelity Fleet & Finance. When I purchased my Toyota 4Runner last month, Mike Grooters & Don Armstrong made this the best car buying experience Ive had. Not only were they friendly and professional, but were patient and kept the stress of buying a car out of the entire process from start to finish. Fidelity Fleet & Finance definitely deserves 5 stars!!!!!

Very nice place great variety to choose from. Although I wasnt ready to buy a vehicle today.I will definitely be going bk when my taxes come and purchase from Morgan very professional and polite . Overall Id reccomend this place

Came in this morning to buy a truck. I am very picky. Sean put me at ease really fast. He found exactly what fit my need and we took a test ride. He answered all my questions and got additional information that helped.He made sure the truck was clean on the inside and will help me out with an oil change. I would totally recommend Sean as your go-to guy for buying confidence. Thank you Sean

These people are thieves they are just dressed a little nicer with a lot of fake smiles.Dont pay anything more its 75 for a dog fee and refuse to pay for a delivery fee ask for the invoice

Mark and his team here were awesome. I sold them my mustang and they made the process quick and painless. Thanks guys for making this life transition as easy as possible.

Fidelity motors is a good place to purchase your next vehicle. very helpful and low pressure sales people. you are basically dealing with one person thru out the short visit you make here. grant was my sales guy and cared a lot about me as a person, not as a number.

They made my first time car buying experience amazing! They were so nice and made me feel like #1 priority. I worked with Bao and I would recommend anyone to go buy a car from him, hell get you a great deal 😊 Tell them Tillie sent ya!

I have purchased a few cars in my day and met more salesmen and brokers than I care to mention... this us the first time the experience has been pleasant and Ive walked away actually feeling like I made the right decision. Tim and Bao were as helpful as could be despite my excessively challenging credit. Thank you guys for all of your help.

The two salespeople we worked with were great, the manager Tim was a total tool. We ended up walking out when he got involved. We got called back the next day to make the deal, which we did, with the stipulation that we didnt see his face anywhere around us.

Awesome experience from start to finish! Way friendlier and courteous than previous dealer experiences! No pressure or bullying tactics at all! Our salesman Jim was extremely nice and professional! Defenitely recommend this business if youre looking for a new vehicle!

Thank you to Isidro Peniagua I always have such a great experience coming here. He is very helpful,and has a wonderful attitude at all times. So far we have came here to get at least 4 great cars,thanks to him.

Bought a Honda Element from here and was very pleased with the vehicle. The sales staff (Jim) was very attentive and answered all my questions without doing a hard sell with me which other place do to no end. Bottom line, I will definitely recommend this place to my friends.

Sean was amazing! We came in to look around and he was on top of it and got us exactly what we were looking for. We make it a rule that we dont deal with pushy people and you can believe I will be sending anyone I know of in to see him. The whole group and their football banter was refreshing and my kind of place. Thank you Fridelity and thank you Kevin and Michael!

I traded in my newer car for one that was older and was told they would give me cash on top. I ended up chasing them for several days and eventually had to sit in the parking lot and basically jump on the guy who was supposed to cut me the check, he was hiding from me. The little Hispanic guy who was the sales person was nice right up until I accepted the offer and started hiding from me as well. The underwriter called me a liar because I had to find my title for my trade in. This place will do everything they can to screw you over. Avoid at all costs

Sean, EL Bucho, made us feel so comfortable and relaxed! We came 1/2 before closing and never once did he make us feel like he wanted to leave! This was the easiest and best car deal ever!!!!

Isidro! Thank you!You were extremely helpful and explained things so we could understand them with ease. We appreciate your kindness, attention to detail and patience through what is normally a stressful process; youve made it seamless.Come see Isidro at Fidelity fleet and finance in Tigard!

Nice guys and great team work. I will definitely bring my friends here. Many thanks to the new guy up to the big guy.

Did you get a flier with 4 matching 5,000 boxes? Dont be fooled! This isnt a cash prize! You get entered into the same pool drawing as everyone else and will likely wind up with a fishing pole. The sales people lie. We were greeted at the door by David Flores. He introduced himself as someone that didnt work for the company, but for the company that advertised the flier we received in the mail. After handing over our game card, he (David) began to document my boyfriends info (who received the flier). Several eye rolls later, my BF informed David hes only interested in the Tesla and David then told us how hed just sold one the day prior. For the record, you will NEVER find a Tesla at a dealership except Tesla (because its ILLEGAL). Upon leaving with our fishing pole, David catches up with an old gentleman leaving the building and introduced himself as the Manager of the place. Um. What? Tempted to yell at the poor old man about to be viciously consumed by the horned dealer, no hes not! Hes lying to you!, we shook our heads and left the place.

Employees are awesome. Got two cars no problem. Plus they had the game on. Great atmosphere with no pressure 👍🏽 would definitely recommend.

Sean and Liby were absolutely great! Met ALL my needs and got me in the car that I wanted. Definitely ask for them if youre looking to buy a new car! AAA+++

Great dealership! Helped me find a great vehicle, for my budget. Awesome work guys, especially to Kito for all his work and helping us have fun with it all. Highly recommend these guys.

Sit is amazing! I came in with my fiancé and three kids and needed to get in, buy a car, and get out. He is very personable, efficient, and got us out there in about an hour. I appreciate the hospitality, honesty, and the jokes! Definitely recommend working with him.

Tim (aka) Hellcat is the best and most helpful salesman there. As for others, not so much. But I highly recommend going to him for your car and sales needs. He rocks!

Very easy purchase..Jeff did a great job snd was very knowledgeable about the vehicle we purchased..GREAT SELECTION

Typical salesmen, lied about running my credit even though Im already getting financed through my credit union, my stupidity on that part. Brought me back numbers which I didnt agree with. I needed my payments down a little more and they didnt even attempt to try anything. They obviously didnt want a sale. Not to mention they wanted pristine condition proce when the entire bed was scratched up, had minor body damage, plastic on mirror was broken and truck had been smoked in. All of which I was willing to take on if they cut the price and wanted to make things work, but nope. I dont recommend this dealership!!! Salesmen got rude towards the end as well.

Went here shopping for a car after my old one died. They were great to work with. They listened to my wants and needs and were able to help me into a car that I never would have considered. I was a complete novice about my credit, and what I might be able to afford. They knew their stuff, and I was back on the road in no time.

Cliche sleazy high-pressure tactics. Bait-and-switch online postings, obviously marked up prices to allow them to pretend the customer is haggling them down, though they will still safely gouge you in the end. Eventually internet sales will do away with gross used car lots like this one, but for now fidelity has just enough ill-informed and unprepared customers coming their way to keep their bottom feeding tactics viable. Oh, and John, you do seem like the one decent guy there who actually listens to the customer - you should move on before your manager completely corrupts your soul...

Sean did such a good job at helping me find the right car for me. He wasnt pushy and when I had questions he listen. I love my Prius it drive so well.

The best car experience. Ask for Jeff Bachelder. I got a 2015 fiat 500e for my 16th birthday. I love my car

Im giving Fidelity one star. Although I was initially very happy with my purchase of my 2011 Jeep Patriot, Ive been having a lot of issues over the last month with my tire pressure sensors. I was told when I purchased my vehicle that there had been a safety check done on it and all the safety equipment was good to go. I guess that didnt include tire safety. Today I took my vehicle into a tire shop for the 4th time this month because my low pressure sensors keep warning me and they finally decided to take the tires off to check them out. They discovered that instead of having the proper pieces placed in the tire sensors that there was only one single rubber grommet and no core in the sensors of all four tires. My pressure was dangerously low in each tire and my right rear was really bad.No one wants a blowout especially at 65 mph or more.So, if you take your vehicle to Fidelitys shop or you buy a used vehicle from them be sure to have it checked out by a reputable shop because apparently Fidelity doesnt care about consumer safety or their reputation. Just saying...

I had been turned down before because of my credit. Isidro helped me out tremendously and made getting a car fast and painless. Definitely recommend seeing him for your next car purchase.

Great place to buy a used car. Great people. Great service!

Very good service. We recommend this dealership very fast. Take trade in even if you owe money on your current vehicle. Ask for Isidro Paniagua.

Bao was very helpful and got me all set up with my first real car purchase! The staff was very nice and did all they could for me to get this car!! Definitely recommend to everyone!

Really great service! Drove in and got a really welcoming greet from Sean Dawson. Every detail from the car to the financing was crystal clear. Drove away with a Scion Frs. Great service from Sean Dawson and his associates.