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Ev
Review №1

Very good dealership to go through, they bend over backwards to give their customers the best car buying experience and to hit your needs and expectations. 100% recommended

ky
Review №2

When I decided I wanted an obscure car (2019 VW E-Golf), Tranum just happened to be the only dealership in the Austin area that had one. Originally went in just to test drive, but I fell in love with the car.Caitlyn Coleman was very knowledgeable about VWs and SOO amazingly kind. She expedited the process and I drove the car home that day! I am still in contact with her for all my random questions and she has gone above and beyond to make sure I am happy with the car and the service. The entire staff was super nice and welcoming as well. 10/10 would definitely recommend! Thanks Tranum!

Du
Review №3

I had a great experience at Tranum Auto Group I would definitely go again, be sure to ask for Victor he made the process go pretty quick, very helpful, made sure the I had everything I needed.

Ad
Review №4

First of all, let me tell you about my boy Mr. Dan the man! The guy is a cut, dry sales man, and I absolutely love it! We bought a 2017 raptor, and every step of the way, Dan, and Adam, was on point! They are having our Ford Raptor looked over, and putting new brakes and rotor on, bc it didn’t pass their company standards! I absolutely love Dan, aka Mr. Green. Adam is very humble, and willing to walk through the numbers with you! Very good buying experience for us.

Gr
Review №5

Spoke with a young man by the name of Victor very helpful found me what I wanted not what most dealers do and sale you what they want very easy and painless experience.Thanks Victor for the help and purchase.

Ka
Review №6

Well, we thought we were getting a good deal. Adam made us feel like we were his best of buddies. We fell for it. Typical sales attitude you will find here. What should be wrong with a 2019 Ford F150 with only 14,000 miles on it? How about everything! We trusted and we shouldnt have. Many situations started showing up soon after sale was final. Do not be sucker punched like we were. BUYERBEWARE

Ge
Review №7

Their prices are a bit high but they keep the vehicles looking nice. The staff is friendly and helpful. Christopher, Juan, and Chris are the mechanics and are good at their jobs, as well they get the work done in a timely manner, even for a last minute walk-in. Dan is a good salesman who will answer any questions or concerns.

Ma
Review №8

Just bought my truck from Tranum and it was a good experience. Ron was helpful and professional. Had someone offer $3k above the asking price in the midst of us negotiating after I had already spent 4 hours there and paid for my own pre-purchase inspection, and Ron and the GM stuck with me which I very much appreciated.

Ju
Review №9

I work long hours so I filled an application online for a vehicle let me just say I’m very disappointed with the lack of communication and touch bases.. I expected to hear back within the second day with my approval or denial but talk about wow it’s been three days I called multiple times and there response is I’ll give you a call back or let you know what my manager says.. my Selection Specialist Ron Caines was very terrible with Communicating i had the funds and didn’t even bother to check or let me know what the status was..I wish I had went elsewhere before I let them run my credit..just would be satisfied with better communication next time/ hopefully y’all won’t have the same bad luck I had thanks for reading...

Rh
Review №10

Omygoodness. Adam Crow was very personable and helpful. The purchase of my husbands Ford F-150 Is the best decision he could’ve made in the best place to purchase a truck for us. Adam in Finance had us in and out and we could be happier with our purchase.

Da
Review №11

This is the WORST company to buy a car from. Save yourself the time and don’t bother. The car seems fine but if you buy tons of things pop up that need fixing and the mechanic is horrible. Doesn’t do a thorough overview of the car. They buy cheap cars with tons of issues and clear codes and put them on the sales floor. Do not buy a car from these liars.

Ra
Review №12

I had a great experience with Adam and Ron they helped me out so much and made it happen with a little bit of patience you can get the car you want it didn’t happen over night but the initial outcome was great I am very happy with my purchase I got an amazing car thank you guys !!!!!

Ja
Review №13

Couldn’t be happier with my experience at Tranum Auto. They helped me find the exact car I was looking for and stuck true to their word on my trade in as well as what they promised in terms of the price, deal and anything that was to be done to my new car.Gerald and Adam were polite, professional and went above and beyond in making my experience quick and painless. Would highly recommend to family and friends.

Sa
Review №14

Slow and inconsiderate. Bought my vehicle in August. Was told nothing was wrong with it. Just paid 2k$ in repairs and replacements because the car stalled and died all the time. Thanks. But I love my car....thats what the stars are for.

Ch
Review №15

David at Tranum Auto Group was fantastic! My very first time purchasing myself a beautiful, shiny car and he helped every step of the way. David works with you like you’re family, the customer service David provides is 10/10. If you’re needing help purchasing a new vehicle, get in touch with David at Tranum! You won’t be disappointed. My daughters and I now have a perfect reliable vehicle that we can afford!Thank you David! You made this big step in life on purchasing a car so much easier and stress free!

Sh
Review №16

Was in the market for a 2nd car and I got the car that I like so much through ron caines in no time I finish paying off for my 2014 kia soul. Ron is one of the best sale person at tranum he will work with you in getting the car of your dreams so I truly recommend tranum the staffs makes you feel like family.

Mi
Review №17

Friendly and very helpful. If youre looking for a nice dependable vehicle at reasonable prices. This place will be the one stop and thats all. Youll leave happy and thats a fact.

Wi
Review №18

All I can say is if you can buy new do it, its cheaper in the long run . This was one of the worst deals Ive ever got into . And do not trust their mechanic very dishonest anything to sell a car or not fix it. And dont let them tell you its still under dealer warranty like its a perk cuz it isnt it is a as is deal as soon as you sign that paper work . Your car could be leaking oil and theyll tell you its not well its leaking in front of them.

do
Review №19

This was the best experience I’ve ever had purchasing a car. Adam, Antonio, and Gerald were fantastic very helpful I would refer anyone to Tranum auto group to anyone in a heartbeat I couldn’t be anymore happy with such a honest group of people

Jo
Review №20

One of the best experiences buying a car I have ever had. The entire staff was phenomenal. Thanks again!

Ta
Review №21

I recently purchased a vehicle from Tranum Auto Group. When I began looking a for a car I was still deployed overseas for a few more weeks. James at Tranum was the only person out of many dealerships I reached out too that was willing to work with me! James made purchasing a car extremely easy and enjoyable. He was willing to help me out as well as l hold the vehicle for me for almost a week while my flight kept getting delayed! Christina was also extremely kind and helpful. She worked with me on the day of purchase and had all the paperwork for my vehicle registration squared away before I even arrived!(I am registering my vehicle out of state and this was the first dealership that was more than willing to help with the paperwork. The last dealership made me fill out all the paperwork myself and was unable to help with the questions I had.)Overall this was the best experience I have ever had purchasing a vehicle! James and Christina were so helpful and made it enjoyable and easy to purchase my new car!! I would definitely recommend them to anyone in the Central Texas area if you’re looking for great deals on a vehicle!

Jo
Review №22

One of the best Car dealers around! Ron was super helpful and went above and beyond with my car buying process

Je
Review №23

DON’T DO BUSINESS WITH THEM VERY SHADY found a vehicle we were interested in put deposit down for it and this vehicle was sold by the general manager that we were told by him we had until Sunday to complete the transaction (this was said on Wednesday) and the following Thursday morning we had called to inform them we were coming by less than 24 hours from the initial deposit and they had sold the vehicle from under us and had the audacity to try and sell us a different vehicles and then they proceeded to try and keep our deposit and till we had to argue to try and get it back (still pending waiting for it to hit my account) would give 0 stars if I could worst dealership I’ve ever dealt with.

My
Review №24

🚫🚫Extremely Rude Dan Green salesman.......Counting Customers pockets..I was paying cash money..”For the CTS Cadillac“....Was trying to get a professional best cash offer for a vehicle at your dealership........He’s costing the company money trying to take financing sales only.....❌❌❌❌

Jo
Review №25

Very Simple Service. Bring your own bank auto loan and everything goes by Smoother. If you are ready to buy save yourself time and get pre-approved by your bank then you will pick what you want. This is not a Regular dealer, they treat you as Family and not another number. They appraised my Old Vehicle and didnt paid too bad plus i got a Considerable amount of Discounts. Didnt have to Hustle or overdiscuss the Price. The buying process took me about 30-45 minutes. I waited about an Extra hour and 30 minutes for a Good Cleaning to detail in my new Ram. Overall it was my Best Experience ever with an auto Dealership. Everybody is really Nice to Include the Manager. You wanna drive away in a nice vehicle? Look for Mr. Dan Green and have your loan ready, dont show up dreaming, show up prepared and sure of what you want.Thanks a lot for such a great service!

Sh
Review №26

I couldn’t be happier with how the associates at Tranum was. Charles took good care of me. Took time to explain everything to me, was patient with me as I was there for more than 7 hours to inquire about several car options before I was 100% sure about what I had selected. Charles worked to willingly resolved any issues with no hesitation. Their customer service was amazing! I appreciate the affordable down payment options, and my ability to chose payments that work well for me. It was the easiest and most comfortable car finance transaction that I have ever done. I will recommend Tranum to anyone. Go see my favorite salesman Charles.

Br
Review №27

Dan Green proved me wrong. I’ve never met someone more knowledgeable of there field. He knew every answer, he helped every step of the way. From getting gas, getting it cleaned, financing and driving it off. I never once felt pressured. Everything was answered with a smile. I appreciate you helping me and my mom, you truly were a blessing. Thank you so much for such an amazing experience.

Tr
Review №28

Dave is the best, I mean the best ever! First, my credit was terrible but he did not give up finding a bank that would finance me and is still within my budget. Secondly, there were some scratches on the side of the vehicle that they had not had the time to get fixed because they literallyjust got it in, but as promised I was able to drop off the vehicle and they fixed it (no charge of course) and I got a loaner, I would highly recommend this place!

Pa
Review №29

Buying a used vehicle from Nick was as enjoyable as buying a car should be. At a different dealership, we had to fight three sales people to get our car keys back. It felt as though we were held hostage. At Tranum, Nick was friendly, helpful and knowledgeable and didnt pressure us at all. I will definitely send my friends and family to Nick when they are in the market for a vehicle.

Ma
Review №30

This is such a great place to buy a car, I came to look at cars multiple times and worked with Dan. He was not pushy at all when it came to buying a car. He was extremely patient. Charles was also a great salesman, I told him my price range and what I wanted and he found the perfect car for me. Extremely easy process and I walked out with the car the same exact day!

Vi
Review №31

No stars for this place because they are not worth anything else. They try to rush you into some deal that is not what you want for a car you was not interested in. And try to sale you insurance you dont need and you must accept with the already con deal. One to look out for is a con name Dan Green and the other at the desk in the middle of the floor. This is not the right place to buy a car. Stay safe and stay away. My time was wasted but not my money. Happy holidays and car shopping.

M
Review №32

Got my first vehicle here and will never buy or promote here ever again. The car I bought had 2 major issues in the 1st year. No biggie as it was used, they handled the process easily by taking the vehicle and giving me a loan. 3rd issue comes up and Im told they never loan or rent vehicles. Im on the phone with the manager of the place being told that theyve never loaned me a vehicle despite me having to bring the vehicles into their shop for service and the mechanic wants the vehicle for a day to find the problem. Charging $120 any hour no less, despite the discount. They also couldnt tell if I was under warranty for the work. So I flat out call the manager liar and she wishes me a blessed day and hangs up. By far they went from alright to compete trash with one phone call. I wont even get my oil changed here at their discount rate. Id rather pay full price then be directly lied to by the apparent manager.(Updated - 6/17/2019 Same Day Review)Changed to 1 start, due to response from apparent manager at Tranum clearly having stated multiple times over the phone that they do not loan or rent out vehicles, yet has given a response to my review stating that they do indeed loan vehicles.I asked for a loaner and was told they do not loan or rent vehicles even after I stated that I had purchased my vehicle from them and that I had been given a loaner vehicle on 2 separate occasions, while this apparent manager was working at this establishment.I hold my stance that this service had gone from alright to complete trash in a single phone call and this back pedaling is a clear reason why. I will not give Tranum a single referral or another dollar, I have lost all trust in having them touch my vehicle, why trust someone that is going to blatantly lie to you and then state do what you have to do when stated that the vehicle would be returned and parked.Never again with Tranum.

Br
Review №33

We highly recommend Dan as a salesman! He got us an amazing deal! We live in Austin so he handled so much of it over the phone with us and we just drove up after work and signed everything. We were in and out in an hour. SO wonderful!

Me
Review №34

We had such an amazing experience with Nick. He was easy going, listened to what I wanted, and helped me find the perfect car. This was my first time buying a car and I will definitely go back to Nick in the future. We shopped all over Austin before deciding to look local. Unlike the salespeople in Austin, Nick didn’t try and fast talk us into a vehicle. He laid out all the information to help us make the best decision possible for me. Thanks again Nick Gallagher and Tranum Auto Group.

Ma
Review №35

So I can give no stars I would first of all I bought this car like three months ago QX Infiniti 56 took it home drove it two days later the engine light came on take it to the mechanic to see what was wrong with it Bank 1 catalytic converter went out call Dan Green I told him what was going on he told me to bring my car in brought car in and after have my car for a week and he said that is ready to go if not use my extended warranty and my warranty will cover it my extended warranty that I paid for liar my extended warranty didnt cover anything do not ever ever use this place again please guys dont use this place

De
Review №36

My sales man Nick was amazing! The process was stress free, easy and fun! I not only got a car but I got the car I wanted! Thank you Nick for your amazing customer service!

Ka
Review №37

Nice. Mr Green was really helpful and friendly. Went and got the car and brought it to me. Let me go for a test drive. Really a friendly place.

Ca
Review №38

I bought a 2016 Ford Explorer Limited From Nick Gallagher. The process was extremely fast and efficient. After completing my purchase Nick took the time to explain all the features of my new vehicle and how to use them, which I greatly appreciated. I would definitely recommend all my friends and family to come see Nick at Tranum Auto.

Mo
Review №39

Needed bottom line price could not get a figure.

Je
Review №40

Brad Klaus is amazing. He is honest and truly cares about his customers. Felt like I was buying a care from my best friend. Highly Recommend him. Got me a great vehicle at the price I told him.

El
Review №41

I am not sure whether to recommend this place to someone or not. The customer service is on a high level, gotta admit they know their job which is great. If youre willing to pay good money for a good car Tranum Auto Group is the right place to buy your car from. I personally bought my Nissan from Repokar com their prices are very good and the cars they sell are qualitative.

KO
Review №42

OMG do NOT buy your car from anyone BUT Tranum Auto Group. Honestly, DAN helped me so so so much and made it so stress free! I don’t live in Temple so he was so helpful in handling everything over the phone and the only time I had to make the drive, was to pick up my car. I talked to other dealers in Waco but they weren’t helpful and didn’t care much about what I wanted but Dan put my needs first and exceeded it by 10! My credit is currently being worked on and I didn’t have much hope but if it weren’t for him I would have given up. Also, Mrs. Trammel made the paperwork so easy and super fast and she was so sweet and wonderful. I’m never buying a car from anyone else! I wish I could give them 10🌟.

Ja
Review №43

How car buying should be. Excellent service, friendly staff, awesome selection, and great prices. Dont waste your time at small Mom & Pop dealerships you wont find a better deal than here.

Ro
Review №44

This is my first time posting a positive review for a dealership and something I have been meaning to do for a while! Tranum gave us a great deal on an SUV that were still driving 6 yrs. later. They came down on the price to get us the monthly payment we wanted and paid a fair price for our trade-in. The Tahoe we bought is a quality vehicle. Our salesperson was very honest and direct. Over all, a smooth, positive experience and well worth the 1.5 hours we drove.

Da
Review №45

Took my 17 Charger in for an oil change and they were fast and provided excellent service. The gentleman who I made the appointment and checked my car in with was awesome and made me aware of an issue from a previous wrecked where Calliber Collision tacked it together and told me his guys were working to fix it and at no extra charge. Thank you Tranum!

Sh
Review №46

Kayla made the buying process easy. Very professional she made us at home with a warm welcome as soon as I walked in. She worked with me to get my payments right where I wanted it to be. Highly recommend Kayla if your looking for vehicle

St
Review №47

I have purchased several cars (new and old) from both regular dealerships, and CarMax, and, Tranum was, by far, the best experience that I have ever had.From the friendly sales people, to the FANTASTIC deal, all the way to the knowledgeable and helpful financing staff, all the service was top notch.Also, one of the things I detest most about the car buying experience is how long it takes from the time that you purchase the vehicle until you actually leave with the vehicle. At Tranum, however, I was out in around 30 minutes!!!Excellent prices, friendly and helpful staff, and, great selection equals an amazing experience!! I highly recommend the Tranum Auto Group to anyone that is looking to purchase a used vehicle!

gr
Review №48

I recently purchased my 2014 GMC Terrain at Tranum and couldnt be happier. JULIAN BURTON was extremely professional, very helpful and not once made me feel any pressure to buy. He was patient and thorough, explaining all the details of the car to me and walked me through till I drove off the lot. How cool is that? He even called me a few days later to check in on how I liked the vehicle. In addition, all of the sales staff seemed so relaxed and helpful and not competitive with one another. I like that. You dont get better service than that at any of the big dealerships. The finance manager Brion was exceptional, and Christina was extremely pleasant and thorough in explaining all the paperwork details. All in all one of the best car buying experiences EVER! Thanks Julian for showing me a different car buying experience. I have always felt uneasy about buying a car from a dealership because of the high pressure sales tactics, but you and Tranum were different. I appreciated that. Thank you.

Ti
Review №49

Couldnt be happier with my experience at Tranum. Dan was awesome. He was able to work with me and get me into a vehicle the same day. Hes the guy to talk to when youre there

Bo
Review №50

We got a 2015 Dodge Journey from Brad and the process was fast and easy. Great price and he was great with us. A month later we were having an issue with the trailer lights that were not done right by the last owners and I brought it into dodge in Killeen and they charged us over a $100 to disconnect it because it was causing our turning signal to stay on. I bring the Journey into Tranum for the oil change and speak to Brad about it and I absolutely love that there’s no hassle. Not only will we get a refund for paying out of pocket since it’s still on warranty but he will fix the whole converter for us. Best customer interaction I’ve EVER had. I can’t thank him enough for being being understanding and patient with us. I couldn’t have asked for a better sales person. He’s a great person all around. If you need a vehicle and want a personal experience then go to Brad Kravitz. I believe that’s how you spell his last name. He’s a great guy. Thank you so much Brad. My husband and I appreciate you.

Ro
Review №51

Nick Gallagher was a great guy to work with. I purchased a 2017 Subaru Crosstrek and absolutely love it. Thank you for your help. I will definitely continue to purchase from Tranum Auto Group.

Ja
Review №52

My girlfriend and I spent so much time looking for cars and so disappointed at never getting accepted for loans that were acceptable until Dan called and changed that! Tranum was the place that got us a rate half of all the other offers we got as well as an awesome price on our SRX! Definitely going back again!

Da
Review №53

Found a wonderful deal on a used car for our expanding family of seven for the expecting mother to safely drive around town with all in tow. The staff was great getting us numbers that worked and we drove home in the car we wanted...THEN a month later we received calls and messages that the finance people needed help understanding how the payroll worked for her small business, THEN the underwriter was considering denying the loan, THEN Tranum was going to find a way to make it work, THEN a knock at the door with a gentleman asking my name while he had our new car on his tow truck. Instead of a courtesy call asking us to come in, WE WERE TREATED LIKE CRIMINALS! They then had the audacity to ask me to come in and try to run different numbers with the same bank like they did not just repo our car before we ever made it to the first payment. I truly thought better of Tranum as I have lived in this community for 37 years, I had even been to Jim’s home and played his pinball machine as a child.

Fr
Review №54

Tranum Auto Group is off the hook by this world.These folks well work as hard as I can to get you in a new car in your budget if whatever money you were allotted by your creditors.They have got the best staff it works their tail off to get you in a ride

Jo
Review №55

Dan Green hooked me up! They REALLY worked with me to get me in the King Ranch I wanted. They listened, didnt try to force anything on me and respected my point of view. Him and the sales manager worked to get the truck WELL below asking price and within my budget. Thanks fellas, if you see a vehicle you like there let them take care of you. You will not be disappointed

It
Review №56

I was lucky to be assisted by Justin Hinds. He was the most patient and wonderful sales person that I have had the pleasure of meeting. He helped us into a car, he did not push us into one. From the first step of searching for the right car to the signing of the final sales, Justin was helpful, honest, and practical. We were allowed the breathing room we needed to pick out the perfect vehicle for our family and once we were ready, Justin was right there to start the purchasing process. He worked to get us a payment to fit our budget with a reasonable down payment. I would most definitely refer Tranum Auto Group in Temple, TX to anyone, especially Justin HInds.

Ni
Review №57

I had the best experience at this place....my salesman name was James,he allowed me to drive the car off the lot without my down payment I was allowed to keep the car for three weeks before making the down payment... they gave me a full tank of gas free oil change for a year and two free car Wash I love this place!!!!

AN
Review №58

I have to say... I got to give it to Mr Dan Green for his assistance in locating the vehicle that my growing family needed! We got the call from him and our deal was done in no time. Thanks for the customer service at Tranum auto. This is my 3rd vehicle that I have bought!

Li
Review №59

Always a hard pull on your credit no matter what they say. Unless your obviously desperate for a car and have bad credit, I would go here. But if youre trying to build credit while looking for honesty in the dealership, I wouldnt recommend. Services are good.

Ja
Review №60

Best place to get a vehicle! Super nice and gave us a great deal on a car with not a whole lot that we could afford down. Superb service and a great experience!

Ge
Review №61

I cant beleive how rude this budiness is.

Em
Review №62

Excellent service from the staff, they will go above and beyond to understand and help with yours needs! Thanks to the Tranum team; specially to Mr. Dan Green that went the extra mile to help me and explained everything all I needed to know about the process. Also if you are military or a veteran, this is your guy! Look no further!

Te
Review №63

I want to Thank Mr. Breion Garrett, Sales Manager for the extra time that he took with and for me on the car I chose... He is a wonderful Christian man!! I Thank God for Mr. Garrett!! God Bless Mr. Garrett and Tranum Auto Group! Stop by and see him when your looking for a car... :)

R
Review №64

I had a good experience with this group. The staff was friendly setting up an appointment and also when I got there. The atmosphere was relaxed and not pushy, but professional. I would highly recommend this business.

As
Review №65

My fiance and I just recently got a 2012 Fiat 500 Sport from Tranum. We had no idea that we would be able to get such a nice car for such a low monthly payment. Julian Burton was extremely pleasant and professional, he never once made us feel pressured. The financial team worked very hard to meet our needs and get all the numbers exactly where we needed them. Our first 4 oil changes are free and we will receive 20% off any maintenance on the car for the LIFETIME of our car. We are very happy with the service we received from Julian and the entire Tranum staff. We will be recommending Tranum to all of our family and friends.

JG
Review №66

Nick Gallagher did a great job working with me to get me into the car we need! Would definitely recommend this salesman and Tranum Auto.

An
Review №67

I love Tranum and every last one of their employees. I went 1000 to put down bad credit and no drivers license. James was the associateI worked with and he was amazing. He worked very hard to find a lender to finance me and they succeeded. the down payment was 1500 they took the 1000 and allowed to pay the other 500 the following month! I am ready for a new vehicle and am returning today. When I called Christina remembered me from several years ago and was more than willing to work with me again! If you go in with little or no credit and little down payment these guys will work very hard to get you into a vehicle. Please keep in mind they are amazing but not miracle workers. Dont expect a 2018 car when you have low credit and little down! I have seen some bad reviews on here but please be reasonable guys!

Ji
Review №68

I’m in tears writing this because this is so unbelievable...!Dan the man I’m lost for words... I’m not No paid customer I’m the real thing. Told him that day what was my situation & the same day he was on it & came back with great news. Please don’t look nowhere else, go to tranum and ask for Dan. I promise... you will not regret it.. you will leave in a car & guess what, he will do whatever in his power to get you in the car you want.. I wish I could’ve gave 10 stars. You meet Dan, you would say the same thing.. thank you so much dan, for everything. Me & my sister is very thankfulPs: the whole tranum team is really nice they greet you with a smile every time 😁 y’all the best in town matter fact ALL AROUND

Jo
Review №69

William is the man to go see at Tranum. The rest of the staff is outstanding as well. The atmosphere at Tranum is very welcoming!

Ma
Review №70

Friendly, but unhelpful. The questions we had were glossed over just so they could try to get an upsale even telling my fiance that they guaranteed her a car only to come back and tell her after hours there at the dealership that they wanted a ridiculous amount to get the Only car she wanted or they could get her in some trash. If you have they $3,500 an up they require you can go to a bigger dealership with better selection and rebates.

Ka
Review №71

Great and reasonbile buy car

Da
Review №72

Ive been trying to get a car for a few months. Because I am starting out with no credit, it has been harder. Tranum said they could finance me and took my info (phone number, social, etc.) to start looking for compatible vehicles and prices.I had to call the dealer that was suppose to be helping me multiple times throughout the day because I was only in town for that day. After about 5 hours, he finally got back to me (around 4pm) on his own and said that he had found a few cars that might work. I drove to the dealership (got there about 5:15pm) only to learn that the cars were not on their lot, and that the lot that had to cars closed at 4pm. If you are a young driver, like myself and are looking for a dealership that will finance you without credit and a co-signer, I would think twice before going with Tranum Auto Group. I wasted a whole day, waiting around, just to find out that I couldnt even look at the cars.

Ch
Review №73

We bought a 2016 Hyundai Tuscon and the staff was great, especially Bobby (sales), Charles (sales) and Christine. Dont go if you arent really ready to buy because they are efficient at what they do.

Je
Review №74

Glad Im done with these people. Will never go here again. Typical sales people. Do anything to get a sale and then youre on your own.

le
Review №75

Could not ask for a better car buying experience. Told then how much I wanted to spend and picked my down payment andue they did a $1000 price cut to meet my budget without any negotiations. I got 1 year of free oil changes and a 3 year warranty attached to the car for free. I would not recommend going anywhere else.

Ca
Review №76

The best place you can buy a car from! If you go up there request DeAndre for help! He helped us find the perfect car, and he worked with us every step of the way.

le
Review №77

Great place to buy a used car great people

Ti
Review №78

I have bought two vehicles from this place and I am very satisfied. They are fast and honest people. I will definalty go back to them when its time for another vehicle.

He
Review №79

Nick Gallagher was very good saleman. I bought a 17 Mustang from him and he answered all questions and made it very easy.

Ex
Review №80

This is not related to buying a car, however it was about business. The floor manager greeted me as I walked in and upon finding out who I was and why I was there, completely shut me off and wouldnt allow me to speak. He also wanted me gone asap. The guy had no idea I know the Tranums personally. Many of my family members have worked with them in the past. Due to the complete unprofessionalism of the floor manager I would never suggest this place to any of my customers.

Da
Review №81

When I arrived at Tranum, I had just left from Ringler Toyota dealership across the highway. The Ringler dealership tried to sell me an 07 Toyota Camry with 141,000 miles on it, for 10,000$ but when I went to Tranum, they sold me a 10 Camry with 90,000 miles! For the same price! Three years newer and 50,000 fewer miles. for the same price. and they were much more pleasant to deal with too. it was laid back and I would definitely recommend buying cars from Tranum. I had the pleasure of dealing with Justin. Justin took me seriously, he listened to what I said, and he very knowledgeable, professional and courteous throughout the transaction. Go Tranum!

Me
Review №82

Fast work, great price, & excellent customer service!

Br
Review №83

Tranum took great care of me on my car deal. I bought a 2009 Mercedes C300 and I love it! I got my first 4 oil changes free and I have never had an issue getting my car taken care of. Steve Hinds, the gerneral manager, took great care of me from start to finish and made sure i got the best deal. Tranum Auto Group in Temple Texas is the place to shop for a nice pre-owned vehicle!

To
Review №84

Dan Green has been very helpful and understanding as my budget has changed. Hes been there every time Ive gone in.

Le
Review №85

I bought a 2012 GMC sierra about 3 years ago and it broke down with an a week or two, it wouldnt start and it would shake, when i looked at it i found out it didnt had an air filter and got all kinds of warning lights on the dash, took it back to get it fix and they still charged me another 300 plus dollars and the truck kept acting up, it would die on the middle of the road. I pay about $27,000 dollars to tranum for a totally Non reliable truck. Due to my experience i Do Not recommend this dealer.

Go
Review №86

Mr. Nick Gallagher is a superior salesman. He helped me with every detail about purchasing a preowned car and helped me find the right car for the right price that fit my budget. He was very patient and helpful. I recommand anyone who is looking for a good dependable cost effective up to date preowned vehicle come by and do business with Nick Gallagher. You wont regret it.

Kh
Review №87

They got me in and out for a tire change in less than 30 minutes. Prompt courteous service with a smile!

Je
Review №88

Service was great and Dan Green was awesome! Thank you so much!

Co
Review №89

Chris in service is the courteous and informative. He does his job prefessional & exceptional

Ja
Review №90

2nd time their loved it like the 1st time, salesman. Mr James Wilkinson is on point with everything

Ja
Review №91

The the sales people are unprofessional. They assumed what kind of person I was and recommended me beat up 90s cars that I told them I had no interest in. I told them I was looking for a truck but suggested the vehicles that were the exact opposite. They told me that I didnt need a truck and kept pushing me junker cars. This was my first visit to the dealership and I dont expect to go back until they change their staff.

Br
Review №92

I love my new car Had an amazing experience here very nice people Justin was awesome

Ja
Review №93

Thank you Dan! He was very helpful!! I highly recommend!

An
Review №94

Went and got a better car for much lower payments and town payment.

So
Review №95

Great people...no pressure just a lovely shopping experience! I am so happy with my new car!

Ju
Review №96

Bought a used Benz in May of 17, deal was good car was great. Got 2 free oil changes, got its first one the beginning of Jan didnt even drive the mileage at all even though was over due. Wife called to get the oil change scheduled this month, and this rude ass dude Juan tells her, its gonna cost 100 bucks because shes overdue and she has to use her 2 free oil changes within a year, and its not his fault they didnt explain that to her when she bought the car a year ago. Really, Juan? So I guess this rating is based off that one stupid ass dude who doesnt like his job. Got her oil changed in Waco, where we live, for less than they wanted to charge me. Plus my wife didnt get treated like shit. So if you want your wife to get treat like shit when you need an oil change, then this is your spot. Thanks Juan!

Pa
Review №97

Shyannie was amazing. She will deffininitly help you find what you need.

LE
Review №98

Traciden (the car lady) Douglas was pleasant and patience we me. I will refer others to Tranum

Mi
Review №99

They were very helpful in selecting the right car for us. They have a very low down payment options with approved credit.

Ja
Review №100

I drove an hour out of my way to visit this dealership. I arrived at their opening time of 9am. I waited fifteen minutes in their showroom, and no-one came out and even spoke to me. I had communicated several times with the internet sales individual, and I thought this would be a good experience. That combined with damage to the vehicle that I was looking at which was not disclosed makes this dealership absolutely unacceptable. i will also be contacting CarFax to inform them that the dealership is not disclosing damage to vehicles which they are selling with CarFax designations.

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