Would give this place 6 stars if I could. They were amazing and helped my wife and I out of a jam. Our tandem lost a screw on a timing crank; and we needed emergency help with screws and tools to fix and get home. I called, they stayed open a few minutes late waiting for us to arrive; were pleasant and helpful. Even gave us a scone at the end of the day. Other shops in the area wouldn’t answer the phone or refused to help. THANK YOU PIM!
Such a great and unique shop. I stopped here once while driving and enjoyed a delicious espresso drink. Today I rode by on my bike via the Burke Gilman Trail. I stopped again for another delicious espresso beverage and spoke to Ed in the bike shop about my need for a pedal upgrade. He showed me the perfect pair and installed them for me while I enjoyed the coffee. All for a great price from very friendly people on the bike and coffee sides of the business!
I have tried almost every coffee place in Fremont in search of the perfect iced mocha. Many are too watery (or 2% milky), some dont mix in the chocolate with the espresso so it all sits at the bottom, some just taste like a cup of sugar, but this coffee shop has the PERFECT iced mocha. The texture is thick and creamy and the chocolate flavor is well-incorporated in every sip, while still allowing the espresso flavor to come through. Also, maybe an unimportant comment, but I love the texture of the ice they use as well. I go here every day that I decide Im too lazy to make my coffee at home, and I never regret it! Its also of note that this is the best priced iced mocha that I have found in the area. The people who work here are so friendly and love when I bring my dog through the drive through, which also makes my dog happy! I dont usually write reviews but I just really feel like PIM deserves it! Looking forward to many more iced mochas here.
Really good coffee and pleasant outdoors seating conveniently close to the bike trail. The staff at the bike shop friendly and very helpful. I’ll definitely come back!
Great little cute bike shop!! Wish it was post-covid so we could have coffee inside, but, soon!
The best! Super sweet team and vibe. I was messing with my bike out front and they came and helped me figure out what was wrong and fixed it up no sweat. Wonderful vibe and ppl.
This place! Ill never be able to describe how friendly, professional, and kind this buisness was while I was there!! It started off arrival in my camper van for a CPR class across the street and wanted a coffee and check out there bike dept. They let me park for free there while at the CPR class, had two great coffees, and a muffin. They are also dog friendly!! They dont just let dogs in, they gave my pup 2 treats and pet him too. They also have pictures of all sorts of pets all over their walls. A must stop place!!! I rate them 10 STARS!!!!!
Love this place. I go there almost every morning. Dani and the crew already know my order.
I am leaving for a trip to San Juan Island tomorrow and I needed to get the rear cog on my fixed gear swapped out along with the headset tightened and Tommy helped me out (it quickly got more complicated than we at first assumed) in the nick of time so I can leave tomorrow morning stress free!! Can’t recommend this shop enough :)
I’ve been coming here for a few years. Hands down my favorite bike shop! Friendly, willing to answer your questions. They do repairs well, timely and affordable!! Willing to help you and address your bike maintenance and problems! These guys are great!! Plus awesome coffee shop!!
This is my neighborhood coffee spot. The owners are absolute gems as are all the employees. My wonderful corgi, Polly, who rides shotgun with me everywhere, loves her treats that they happily feed her through the window. In fact, check out the collage of pictures in the window and you will see one of her happy and waiting😁.Good prices, great coffee, and even better people. What more could you ask!
Not only the best cappuccino Ive ever had, but the awesome mechanics there fixed my bike within half that cappuccino s consumption. BRAVO PIM Coffee and Bikes
The coffee is so good! The food was delicious! The staff was super sweet and nice. The interaction alone with the staff makes me want to come back often! Would recommend!
Hands down our favorite coffee shop in Seattle. Delicious, always piping hot coffee. Incredibly kind staff. They often give us leftover pastries for free and always give treats to our doggo, who is pictured on the adorable wall of dog pics at the window.
Great bike place great coffee! Best Iced Mocha Ive had in a long while.
Happened upon this little shop while driving around town, and was rewarded with the best quad iced latte I’ve tasted in awhile! The person working was super friendly, too. I’ll definitely be back!
No help didn’t even try to help ... ask for help an got an smart attitude...👎🏽👎🏽
I think this is my favorite bike shop around. Super cool vibe and incredible service. The mechanics there are thorough, patient, helpful and just overall good people. Ive never once felt like theyre trying to make money off me, it just feels like they want to keep me riding, having a good time and being safe. PIM is the best!
Everything about my experience with PIM was top notch. My tune-up, which included free pickup of my bike, went phenomenally well and the bike looks/rides like its brand new. Ed (the owner) even sent me texts while he was working on my bike to let me know exactly what he was doing, while also providing helpful tricks and tips for future maintenance. I even had a great conversation with one of the mechanics while picking up my bike. All-in-all, PIM is an excellent choice for any cycling needs/repairs.
Staff here was so helpful and kind, I just moved to the area and will certainly be back!
Popped in with a (to me) confounding problem with front derailleur and friendly attentive staff talked me through it and put it up on the rack - they realized it was a simple tweak, tweaked it simply, and sent me on my way, refusing even a tip let alone fee - but better than that was a positive and friendly demeanor- no condescending or patronizing “dur” explanations - and the store was festooned with useful bike accessories, gear and supplies.The coffee shop is waaaay more than an afterthought with loads of food options too and the space is open and clean and an oasis on the Burke.I’m going to make this a regular stop for coffee and cycling stuff from now on. Breath of fresh air and a fantastic location.
A sweet bike shop & coffeeshop in Frellard that has a convenient drive-thru. I dig the character and the friendly staff. I also adore the decor. It’s a must stop if you’re in the area, I pretty much go every week.
Helpful and friendly. The service was great, coffee was great. All around a great place.
Best drive through coffee and breakfast sandwiches Ive ever had! EXCELLENT coffee, engaged baristas, friendly and thoughtful.
Great bike shop. Above and beyond customer service. Plus you can get a coffee and cookie while youre there. Highly recommend.
I cant thank the helpful staff at PIMs bicycles enough. I had a nasty spill on the Burke thanks to recent icy conditions. I pulled off the Burke to assess the damage to my bicycle. One of the bike mechanics came out of the shop to check on me. Not only did he fix my bike, but he offered me warm beverages and a first aid kit. Afterwards, he then promptly went out to salt the trail. Thanks, PIM Bikes for being wonderful, not only to myself, but the biking community!
My wife and I have Gazelle e-bikes purchased at a shop in Oregon. Several Saturdays ago, my rear tire went flat. PIM was the closest shop so I walked in with the bike. Ed at PIM asked if I needed it done at that time. I said Monday would be fine and on Monday I received a call it was done as he said it would be.The following day, I brought my wifes bike in. Her Gazelle has had squeaking front and rear breaks since we purchased the bike a year ago. We had taken it to another local shop for the brakes and they took a shot at fixing this, but it didnt last more than a single ride before the squeak was back. Ben at PIM took care of this as well as another issue we were having with the Gazelle. My wife commutes to work and back with the bike and the squeak has not returned in weeks of rides.Ben and Ed were totally professional, doing what they said they would/could do and having the bike ready at the time they said the work would be completed.Their prices were totally reasonable for the time they put in on both bikes.We highly recommend PIM and now consider ourselves loyal customers based on the quality, value and reliability of their work.
What a great spot. I stopped here to buy some accessories and found that they have better pricing than amazon on certain types of accessories. They are also a great pit stop to grab some coffee during a ride and enjoy the scenery of Fremont.
The mechanics at the PIM bike repair shop are absolutely amazing. So friendly and not daunting to walk in there and talk to them about whats wrong with your bike. Unlike many experiences that Ive had in Seattle with condescending bike mechanic know-it-alls. The pricing here is incredibly fair, and they have a great selection of bike parts if youre a novice do it yourselfer like me. They are E bike-friendly and I cant recommend them more.
Excellent customer service. They go beyond just selling you whatever you came in for. They answer all your questions, give you tips and pointers and excellent instruction on how-to anything. I was even given an extra set of longer bolts (free!) for the fenders I bought, since I mentioned that I also wanted to put a rack over the back tire of my bike.
Kept getting insta ads and finally caved. Their iced butter pecan latte was AMAZING, service was lovely, and they were super conscious of touch surfaces and cleaned everything (weird that this Is now a factor in my review but times are weird). Also, used all biodegradable stuff, so that’s also appreciated. Great afternoon pit stop!
Had my Windsor serviced here, they did a great tune! Friendly staff. I also get coffee here about once a week, love the bfast sammies and my usual quad-shot that doesnt taste burnt (finally!). Love yall.
Awesome repair and maintenance service from this great shop. At the time when many bicycle shops are closed or experience extensive delays with any type of service, these guys completed the work that involved replacing several components as well as general maintenance in two days! The bike rides great once again. Thank you!!
My Rad Power Bike broke down about 5 minutes from PIM. Even though they were about to close, Justin, the brand manager, helped me diagnose the bike. Unfortunately, Rad is not very cooperative with local bike shops and so I wasn’t able to get PIM a replacement motor, but Justin continued to be helpful and kind. I’ll definitely be back here, for gear, for pastries, and for any basic service that can be performed.
Just had a fabulous experience at Pim’s bike shop on my way home from a 30 mile bike ride! My front derailer was acting up and I couldn’t switch to a lower gear. I asked if they might be able to look at it, without an appointment, and they were super gracious and helped out. They took a look and realized my left pedal was almost coming out and he tightened it up for free and gave me some sage advice on getting a tune up. I had to get going but he didn’t charge me anything and helped recommend a path to getting a tune that would be covered under warranty. Fantastic service and will definitely be using them down the road ! Highly recommend ! I really wanted a coffee too but had 3 more miles until home !
First time in this shop to fix a flat. I was in and out in 20 minutes. Great work, no frills, great pricing. My new go-to bike shop!Next time, will try out the coffee shop as well.
Great place to stop on bike ride on Burke Gilman for coffee and a cinnamon bun. During Covid, theres an outdoor patio to enjoy and drive thru.
Best bike shop ever. Delicious coffee, expert bike service, and incredible location right on Burke Gilman trail. My bike ran so much better after getting a quick service!!!! Would give this place 10 stars if I could.
This shop is delightful! I had ridden past several times on the Burke without stopping, but on a recent ride I decided I was finally fed up with a malfunctioning bell that dinged with every road bump. Prices were totally reasonable, I got a great bell, and Ed was very attentive and provided a screwdriver to take off the old bell when I realized I didnt have mine. As Im a COMPLETE dingus, I actually ended up dropping a crucial piece of the new bell through a crack in the back deck where we were installing. Not skipping a beat, Ed told me to run in and grab another bell off the rack for the replacement part. I was willing to pay as it was totally my fault, but he refused! We also chatted some about my bike and upcoming tuneups -- Ill definitely be bringing Miya back in about a month! Thanks PIM!
Love this place. Incredible service and all things bike in their shop.
Chad was awesome— I brought my bike in tonight on my way home (no appointment) with some scary brake issues. I never expected that I would have my bike back within 20 minutes—working great, too!— and am so glad I didn’t have to ride the bus the next few days. Chad, you really saved the day. I’ll be coming to you guys from now on. Thank you!
I didnt have my bike repaired or even get a cup of coffee but Im am so thankful for the kind staff. I underestimated my water needs while skating the burke gilman on a very hot day and Sophie came in clutch with a tall glass of water!! I literally might not have made it if it wasnt for yall!! Ill definitely be back for coffee soon!!
Awesome place. Deep local coffee + bikes. Got a flat on the trail, and they had us fixed in
Stopped by for a quick fix to my bike while on the trail path. Excellent customer service and very friendly. Chad was extremely helpful and kind - we’ll definitely come back here. The drinks and seating inside looks great too!
Love this place! Friendly and generous staff. I stopped in on a ride home from work after hearing unusual sounds from my bike. Chad took a look at my bike right away and helped me out. I had a long ride scheduled within 48 hours so he did the repairs in 30 minutes. Being able to sit and have an ice tea and conversation while I waited was a really pleasant experience. Since my old favorite bike shop closed I’ve had trouble finding a new place with as high a level of skill and customer service. I think I found my new place. 👍
I crashed my road bike in Ballard crossing railroad tracks in a construction zone. The brake lever and shifter on one side was twisted into the wrong position. I walked into PIM. They made sure I was okay and adjusted the part for free even though I was willing to pay. Very cool of them.
My first visit to PIM this morning was really nice. My bike computer needed a new battery, I stopped into the shop, and they fixed me right up. Friendly atmosphere, well-organized and attractive shop. The hours are great, too--8 a.m. opening on weekdays! Perfect for commuters. Thank you, PIM.
Outstanding service. Ben and the crew are really knowledgeable and will bend over backwards to help you out, be it a purchase, repair, tune up, or build. Lots of experience with e-bike conversions and have a nice range of Marin mountain bikes.Oh and the coffee doesnt suck either.
I have been to every bike shop in Seattle, and this is by far the best one. Fast and friendly service, extremely knowledgeable staff (the owner and the mechanic have over 50 years combined experience in the bike industry), delicious espresso and overall great vibes. But what I was most impressed with was the negligible markups they take on parts! I needed a new Ultregra cassette and a couple chainrings, wires etc. They quoted me with almost no markup from the Shimano dealer, and the hourly rate was very affordable. I was shocked to see REI and Greggs Cycles quote me almost twice (yes that is almost 100% more) for the exact same job! From now on Ive been ending all my weekend rides with an espresso here. Wish there was 10 of these shops in Seattle.
Fast tune ups and reasonable prices. These guys are good at what they do
...recent covid difficulties forced me to find a New Bike Guy! On already good reccomendations I went to Pims Power In Motion shop in Fremont and was fully pleased.Justin did a sweet job of CPR on an old wrecked Trek and beat his time and cost estimates.Absolutely First Rate service. He won ME over!GO THERE!
These guys had my 10yo up and running in about 20 minutes with a break adjustment and new pedals. Prices are fair and the service is beyond. Awesome spot.
The bike mechanic at PIM was so awesome today! I fell off my bike crossing the railroad tracks nearby and he did a thorough safety check for me and got me cruising again. Thank you!!
Brought my bike in one afternoon, for some derailleur adjustments and brake pad replacements. The mechanic walked through the issues with me before I left. Theres even a whiteboard which breaks down their pricing for repairs.Was told Id likely be able to pick up my bike the following afternoon. Received a text that they were finished the same day, about an hour after Id dropped it off (side note: I dig that they offer text updates, as it alleviates concerns of missed calls).Glad theyre open. Looks like this will be turning into my regular shop.
Coffee and bicycles, it doesnt get any better. Walked in with a squeaky chain, walked out with a bike that spins as quiet as a ninja - thank you Justin! Coffee is great too - great stopping place before your commute or day ride.
Delicious and convenient. I prefer their iced mochas with a bagel and Im never disappointed!
The took my husbands crazy bike project and nailed it. He is over the moon about his new bike. Great service! friendly staff! Love the location right off of the Burke-Gilman trail.
The quintessential local bike shop. Extremely friendly, nonjudgmental, great people who make you feel like family. I stop by for tune ups and iced tea on my 16-mile commute home. These guys are worth investing in!
Stopped by here near the start of my ride because my new bikes chains were skipping. They tightened the cable in a few minutes and I was good to go! Will definitely stop by here in the future for any bike issues, or if I just want a coffee during my ride.
Wow. Took my bike here due to a disc brake issue. Ed took a look and didn’t immediately know the solve. He methodically tried out a few things and we finally solved problem in less than an hour. I went to the register and Ed told me because he didn’t immediately know what was up it wouldn’t cost me anything and that’s how he “prefers to build customer relationships” - I’ll be back! Thanks Ed and Pim
The guys who run this place are awesome. Theyre friendly, they know their stuff and are always willing to give a helping hand. I know virtually nothing about bikes and Ed and Justin helped teach me how to do things as they tuned up my bike. Ill definitely be going back in the future.
Fantastic crew who are really into helping customers! The price for bikes and repairing jobs is very fair (a lot cheaper than other shops I have been to). Very attentive to issues on hand and my bike issues were always resolved on time with no impact to me going back to work! Highly recommended!
Excellent Chai and very friendly staff!
Wow! Very cool shop. I commute on the Burke-Gilman trail and stopped in. They did a quick adjustment on my bike which got me home. I brought my bike back in for a full tune up and let me say they did an amazing job. The techs are great. By the way they have free coffee while you wait.Thanks!
Ive been here a handful of times for small repairs. Chad and the other repair guy have always been fast, efficient, friendly and fair. They dont mind you watching and learning how the repair is done. Last time I was in they were combining the repair with teaching a kid how to do the repairs and even gave the kid a free bike tool. Ive had good experiences in Seattle bike shops in general, but PIM is my new favorite. Location also cant be beat for convenience if you bike on the burke gilman trail.Update after having continued to use them, including for bigger repairs and tuneups. I remain satisfied and trust them to do good work at a good price. A few weeks ago they were supposed to be open but were not and had no notice posted--I hope that is not a regular issue.
Great coffee and great place to get a quick tune-up. Really helpful staff.
Riding by on a lovely sunny winter Sunday afternoon. Whats that sound? Yikes, squeaky brakes on my ancient bike! Sign says free brake check, wow! Bring it in and 5 minutes later they are all adjusted, squeak gone, no charge! Really nice people here.
Found this shop on my ride, stopped in to ask a question. Chad was super helpful, knowledgeable and showed us how to fix our problem. And they serve coffee! Ill be bringing my bike here for sure from now on. And they serve tea and coffee!
Super friendly and a convenient stop along the trail!
Excellent coffee and friendly people
Great Bike Shop! They not only do service and repair on all bicycles new and old but also sell Ebikes. Ed the head tech is great! He definitely knows how to fix everything on a bike. Very Happy with PIM.
Purchased a PIM Electric bike from this shop and cant be happier. Very professional, best quality for price Ive seen and I shopped around a lot. They are also a full service repair shop that works on all bikes so I brought two of my regular bikes in for a tune up. Excellent work, definitely a go to shop.
Staff are knowledgeable, friendly, and communicate well. They did an excellent job on my tune-up - my bike rides like a dream afterwards. Cannot recommend highly enough.
Super friendly and knowledge bike shop. Lucky to have them right along the Burke.
Great company and great bikes! Ben and Justin were super helpful answering all my questions about ebikes and made it easy for me to decide to join the community of bicycle commuters. Couldnt be happier.
Came in to borrow an allan wrench for my slipping gears... They tightened everything up and gave me a new gear shifter for no labor cost! Good people and also good coffee!
Great shop! I was riding along the Burke and saw the sign for a free break check and went on in. They had me back on the trail with my breaks all tightened up in less than 5 min. Highly recommend these folks!
Exceptionally good service. Kind freindly staff. Took immediate attention to my appearance in the shop. Took haste in getting me and my troubled steed back onto the b.g.t. as quick as possible. Smiles all around. I look forward to coming by again to check out the coffee, for this just might be our club stop now. Well really it is with the services and atmosphere of this place we are stopping here from now on!!
Excellent bike accessory selection and even better customer service. I bought a cool helmet and bell here, and they opened up some bike locks so I could try them out.
Great coffee and great people! Perfect spot off the trail and great vibes while you’re getting your bike worked on.
Great fast stop for a quick cup of Joe.
I highly recommend this coffee stop right off the Burke Gilman Trail! Delicious drinks and the nicest, friendliest baristas in town. They even have gluten-free pastries.
Super clean space and design. Baristas are super friendly and bike shop really knows their stuff and does great work. Would not have expected a bike/coffeeshop to be a great Cafe workspace but it totally is and rocks. Try it!
Genuine insightful ownership, Ed, is a credit to the industry.
This place is the best. We arranged to have our bikes boxed and shipped from Pim. They were great. They had the bikes ready a day early. Charged us after the bikes shipped and received. Professional, knowledgeable and friendly. Can’t say enough good things about this outfit.
Brought in a bike and they stopped what they were doing to adjust disc brake alignment and correct a slightly warped rotor, and offered to show me how to do it myself next time. Appreciate the improptu lesson and quick service! And the coffee is great with friendly barista. Will come again.
I really enjoy PIMS. When I am in the area I want to visit them as often as I can.
I am in love. Excellent drive through service, wonderful for car and cycling. Friendly staff and good coffee! I cant wait to bring my bike too. Super convenient if youre on the burke gillman trail. I will be coming here as often as I can. Danny is particularly friendly and helpful! They make mornings awesome. Will report in again after I try their bike service! Omg... cup of coffee while my bike gets service? Yes please!!
If you ride bikes and drink coffee, then go here, duh
Just got my bike back, and it run smooth, quiet, and just...wow.Coffee is great, staff is better, and the tune-up/repair is better still.
Excellent service and an ice cold glass of water on a hot sunny day. Very convenient location next to the Burke Gilman Trail.
Came in complaining of weird shifting on my way home. My bike was adjusted on the spot and even got some tips on what I need to do next!Would go out of my way to come to this shop for sure.P.S. hope your finger that got pinched during the adjusting isnt too bad!
Came in after getting in an accident with a car while on my bike and they fixed up my bike for free. Definitely coming back when I need a tune up. Thanks PIM Bicycles!
Great place for bike tune up, repairs, and coffee!!
Great shop with amazing customer service, plus you can grab a coffee!
The workers here CARE about you! I also got a sweet Archer from here, very fun. Way to go the extra mile.
Had a tire blow out along the trail and stopped in. I was greeted with great customer service and had everything I needed including letting me use the racks to fix my bike!