Good tk Roberto es good. Men
Reno Vulcanizing did an outstanding job on fixing my tire on my motorhome. They got me in and out in a timely manner and explained what they did to my complete satisfaction. I would definitely use them again for any of my tire needs.
Could not have been a greater experience on our first visit. We will be back if we need auto service. It is obvious these people desire a good reputation and Steve and Lindsy were great. 6 stars out of 5.
I stopped by for an alignment and requested my steering wheel centered after it has been crooked for years. Everything was well done, and my car drives better then ever. Customer service was friendly and very responsive. They send you notifications throughout the whole process. They took the time to lay down paper and clear sheet on the interior to keep things clean and sanitary. A local business and performs like a large enterprise.They took a little longer then anticipated but I believe thats because they were trying to do it right. No complaints
What an AMAZING experience! We are driving cross country and our check engine light came on. It was a weekend and every other service center was busy and their staff was rude. We called Vulcanizing Auto Repairs and Steve was the friendliest service professional ever and he told us he could at least check the service code and help us however he could. Then Josh quickly checked our light and gave us a 5 min breakdown of the issue and got us back on the road.We were impressed because every other place acted as if we were a huge inconvenience and this company was helpful and friendly. Highly recommend!!!!
Went in for flat repair. Had an 8am appointment, dropped the car a little before 8, tire was repaired after 1pm. estimate to replace tires was $1200- competitors range from $700. Repaired tire was over inflated by 6 psi. I would not recommend.
I always feel bad when my car feels bad! Because of their knowledge & make it right spirit, both of us are much better!! Ive come away feeling treated with respect.
Very professional and very helpful. I will recommend this business.
Good caring people. Happily worked with me to accommodate my unpredictable schedule. Competitive prices and easy warranty on their tires; I blew a tire within a month of their installation, and they quickly procured a new one and replaced it.
Always great service and customer service! Recommend this place to everyone 100% !!
John the man was thorough with the explanation of why I need to get it fixed. The staff was friendly and very attentive... The service was fast.
Always friendly and very helpful. As a female, I feel comfortable and confident that they are doing whatever they can to help me. Thats a quality hard to find in the industry. I trust them completely. Happy customer!
I really like Reno Vulcanizing they are one of my favorite places to go. Ive worked with John quite a bit especially recently and he has been nothing but exceptional to me. Definitely be recommending these guys to anyone and everyone.
Get place for car and or truck repair and replace tires and all sorts of mechanical work
Great place to get tires and multi-point inspection
On our first day driving from San Mateo to Chicago, the Friday after Thanksgiving, we experienced a flat tire near Truckee CA. After some assistance from AAA, we drove a few miles on the spare balloon tire to a local tire store. They were very helpful but the tire could not be repaired. Our car is AWD SUV so we had to replace the tire with the same model and brand. The local store could not get the tire until Monday. We called several places but the only store that could help us was Reno Vulcanizing. We drove approximately 30 miles to Reno, found a hotel. Saturday morning, Reno Vulcanizing made a special scheduled appointment for me, completed the work within an hour and we were on the road. Their management and service tech ensured we were safe to continue our travels and provided excellent service. I highly recommend Reno Vulcanizing!
They were so wonderful I had a particularly odd problem with my car only to find out that it was a motor issue with the trunk oh, I didnt realize it took a motor operate the trunk anyways they were very concerned and willing to find out if that was a problem before going in ordering the part. They really try to please their customers
I had called ahead and made arrangements, but there was a miscommunication once I got there. It threw 1 guy off his game, but Ken & Roberto stepped up to work me in and communicate with me about my vehicle, options, plan.They were able to email me a proper quote when the parts store was open and got me back in super timely and get the job done!
Award winning Service. They always take care of our cars and are straight forward on whats needs repaired.
Great people. Always up front and honest!
I was on a trip and it was a Friday night that I called them and ask if they could replace the brakes on my car the next day. They understood my situation and were able to get me in first thing in the morning On Saturday and make the repairs even though they were completely booked.Prices were fair and their diagnosis was honest.Staff was nice and accommodating. Ashley was very pleasant.
This the only place I would take my truck to,, they are straight up, about everything, they dont lie to you, they just get the job done, and mike is the best,, thank you
Ive been a customer for over 15 years. Would never go anywhere else.
Ken is top notch in customer care. Communication was great. Weve used Reno vulcanizing for years. Just recently for two jeeps my kids own. We trust them.
They were able to fix the issues I was having with my power steering.
I have one of the few Smart Cars in Reno. I bought it at a Mercedes dealer in Florida where the maintenance and service was done. When I moved to Reno in November, I called Mercedes of Reno and was very rudely told, We dont sell them and we dont service them. You have to go to the Mercedes dealer in Sacramento. Just happened to see another Smart Car parking at the market and the owner told me that Reno Vulcanizing had done service and maintenance on the car. WOW! Was I lucky! They were happy to do basic service on my car and were so kind and attentive! Very lucky to have them.
You guys always great good job awesome work always
Absolutely fabulous!!! I have been using Reno Vulcanizing for greater than 30 years and the Customer Service, workmanship and cost is exemplary!!! Recommend them highly!!
Excellent employee and service. A full complimentary vehicle inspection was done and oil change superbly for a surprisingly low price.
Service was not very good. It took 3 days to replace a rotor, distributor cap, and ignition coil. I had to constantly call to get updates on the status of the repairs. No estimate for the work was ever given. When I finally was able to get my 1997 Wrangler back my right speakers were not working. I cannot understand how that os even possible considering the work performed...slowly!
Was told to drop my vehicle off first thing in the morning and the guy would be able to get to my vehicle if I left it there all day. Had to call at 4:30pm to check and was told my vehicle hadn’t been looked at. The guy said I could leave it overnight and try again tomorrow. Would have been nice to received an earlier notice. Very disappointing, as I had a great experience with them the first time I took my vehicle there. Taking my vehicle elsewhere from now on.
Honestly I wasn’t super thrilled because my car was over 15min late. But that’s not what set me off. What set me off is that I went to turn my car on (it’s manual) so as I pushed in the clutch the car rolled backwards as the parking break was not engaged.Yes the car was left in gear, however, I feel that the parking break should have been on anyway. Since, as stated above, caused my car to roll back as I turned it on.Other than being late and that, not a totally bad experience. People we friendly.
Our family has been coming here for years. We trust their services, they have fair prices, and the staff is a joy to work with. We don’t go anywhere else for our vehicles!
Helpful, knowledgable & reasonable prices will keep me coming back. Special attention to Veterans.
They did a good job with my car. Even better than the dealership 🤗. Thank you Reno Vulcanizers!!
These guys are great! They always take care of me, I trust their recommendations and they get it done the right way. Thank you!
Ken was very knowledgeable and friendly. Will be my #1 place to go for car care
Best shop in town, with the best people in town!
Especially helpful counsel.
The people are very nice and knowledgeable. They do great and trustworthy work. Expect a LONG wait even for a simple oil change though!
Not only are these guys honest and highly skilled, but they are also very friendly and personable. They can fix tires that no one else can - and at a reasonable price. We only had to wait a short while and they had us back on the road right away.Highly recommended.
Nothing shady about these mechanics. Always upfront and honest. Helpful in every situation and go above and beyond the other guys. They back up all their work and give great recommendations. I’ve been pleased with their work and will always be a return customer.
Can I say I love this place? Been bringing my vehicles here for nearly 10 years. Always treated great with first class service. Had an issue when I took my truck in a few weeks back with an item not getting fixed. I take some responsibility as there was a miscommunication on my part. The manager Ken was super nice and we rescheduled and got the item fixed. This is a super busy shop and these people do a wonderful job taking care of their customers in the most polite way. I am really thankful to have such great, honest mechanics who I trust. Highly recommend!
Service was excellent. The whole crew goes out of their way. Ken and Ericka helped me. Very thorough at ensuring everything was taken care of. Prices are very reasonable.
Reno Vulcanizing Auto Care and Tires on Plumb Lane, in Reno, NV was recommended by a good friend. Thanks Tracey! I have taken my Sonic in twice. The customer service is exemplary! Friendly, efficient, and professional! COVID-19 has made a HUGE difference re. how quickly anyone can get an appt. for ANYTHING!!My engine light came on Friday on the way to work. I called Reno Vulcanizing on Plumb Ln. Ashley told me to stop by THAT DAY after work for a preliminary diagnosis, which I did. Thermostat issues. Had to make an appt. for following week (Wed), but OK to drive . . . YAY!Everyone is so great! And they do their jobs so well! : ) I will recommend Reno Vulcanizing Auto Care and Tires on Plumb Lane to everyone I know.
Couldnt be nicer or more accommodating! Called last minute with what seemed like a complex electrical problem. When one location couldnt get us in, they called around to find us a spot at another location. They saw the car immediately, figured out the problem quickly and fixed it thoroughly.
Great folks, great service, and great prices.Its my tire store.
Ive been going to these guys for the last 9 years. I wont go anywhere else. Roberto is fantastic as well as Ken and everyone else. They take care of me and I try to bring my fleet in. Turn around time is fast and I think they are the most honest company out there. I highly recommend going here! Thank you guys if youre reading this!
Brought 2 vehicles for an oil change made an appointment so didnt have to wait long for two vehicles maybe an hour. People working there were extremely nice. One of the vehicles was a BMW could have taken it to the BMW shop and paid a little less but probably would have been turned around by BMW and end up paying more anyways. Will definitely go back there.
Found Roberto, Ken, and Mike to be top of the line. Erika gone?
Tires are important we all need them but this place makes you feel important and your valued. Best in northern nevada for tires
I LOVE this place, really value integrity and a solid work ethic. These folks are a well oiled machine, work tremendously well together and made me feel important despite not being very wealthy. Id drive in from another state to have work done on my truck HERE, because these folks do great work and also treat people like family.No surprise theyve been in business since 1927!*Save yourself a headache, just have all your auto work done here.Sincerely,Jeremy Burdusis
I just moved to the area and needed tires for my wifes car after after we experienced our first snow. The staff there was great and patient when explaining the types of tires that will do well in snow. We drove off with a set of Kellys for $413 and a reminder to come back in three months for free rotation. My car will need tires, too, and Ill be sure to give this place a look at that time.
The staff was so helpful. Went all over town trying to get my tire changed, and they were the only shop I called or stopped by that didnt waste my time with excuses. The pricing was fair, and since they were busy, the staff scheduled an appointment for me. I appreciate the staff being polite, quick and efficient. I will definitely be returning! Thanks Reno Vulc.
Thank you Edmond (Edwin) for your help today. Your organization and techs are a class act.
Very nice staff,
Joe is amazing he treats everyone as if they are family and always has a smile and friendly joke
They are always very professional and do outstanding work. I will always come to to Reno Vulc. Thank you to Steve and the crew.Mike
Consistently great work is what you can expect from Reno Vulcanizing on Plumb Lane. They follow through with everything they promise they will do, and in the end surprise you with reasonable charges for their work. As a woman, I have had experiences where car dealers/repair services think you dont understand how things work and either treat you poorly or try to overcharge for items not needed. You will never have that experience here, I recommend them every time.
This place has been here for years. They are one of the best places in town. Theyre honest and theyll tell you what needs to be done. I highly recommend this business!
Longevity is everything, and theyve been serving our community for decades! These guys are very good! Knowledgeable and friendly!
Amazing service and fast turn arounds!
This place USED to be awesome. Last time I went for a simple oil change I realized when I got home the car was leaking oil. So I call and have to wait a few days for an appointment. The day of my appointment they have the car for an hour and a half and admit they messed up (which is why they get 3 stars instead of 1) and gave me my car no charge. After driving down the road I hear a weird noise so I stop, get out, and see that they did not put my car back together so some big plastic thing is hanging from my car dragging along the road. I am not a car guy but it was the plastic thing meant to protect the engine from anything on the road I am guessing. I take it back and they are incredibly rude and take another half an hour to fix it. Not sure what happened but they have definitely gone downhill the last few months. I gave them three stars because they are honest which is a huge plus for a mechanic, especially in Reno. They would have gotten five but my last experience there upset me so much and they never even apologized which just made it worse. Overall the best place in Reno to get your oil change just keep an eye on things and check your vehicle before driving off.
Very good auto technicians and service advisors
I purchased two new tires from Reno Vulcanizing and had them mounted and balanced immediately before setting off on a trip. My car shook terribly and I took it in to a tire store along my route. One tire had been mounted off center, as clearly shown by the concentric rings molded into the tire side wall, and I had to have the tire re-mounted and re-balanced. When I returned to Reno and presented my invoice to Reno Vulcanizing they refused to reimburse me for it.
I was informed on a Tuesday that I could make an appointment for Thursday to repair a flat on a set of tires I originally purchased there. A month earlier I had sat in their waiting room for two hours to get the same flat fixed, and if they had time, replace the serpentine belt. They did neither. After two hours they informed me that they wouldnt charge me for the flat repair (which they didnt fix) and there were no serp belts in town that would fit a Dodge PU. After 2.5 mile drive home in which I purchased a belt on the way, I left the truck sit in the driveway for a month, airing up the tire every other day. I popped the new belt on in about ten minutes.Having to make an appointment to fix a flat suggests that people should go to a store that specializes in tires.
Fast and friendly service. This shop fixed a slow leak in our RV tire when other shops wouldnt help. Thank you so much for getting us back on the road!
Ive been a customer of Reno Vulcanizing on Plumb Lane for over 20 years. They are my first choice when it comes to auto care.The customer service and reliability of references cant be beat.Love these guys!
A little confusing at first, but once the kinks were worked out, the service was awesome! Thank you.
I took my vehicle to the dealer for an oil change. The dealer said I needed rear struts and the front brake pads replaced and the front brake disks resurfaced. The dealer cost was so expensive -- that I went around town getting some estimates on the repairs. Reno Vulcan on Plumb Lane had the second lowest estimate, but the lowest estimate came from a place that didnt look too reputable, so I let Reno Vulcan do the job. I got a call from the manager who told me the front pads measured 6mm and didnt need replacing. That saved me $190. I really appreciate the fact that they didnt take advantage of me because of what I thought needed to be done. Im though with the dealer. My loyalty is with Reno Vulcan now.
We were contacted back the next day and the shift lever on our vehicle finally broke completely. I talked to Ken the service manager and right away we were sent a tow truck courtesy of Reno Vulcanizing.The service and care we recieved were beyond what we ever expected. These guys are one of a kind and my family is safer than safe because of them. New tires for winter and no more safety concern. Thank you Reno Vulcanizing we couldnt appreciate your service anymore. You guys are #1 for us and anyone that needs a recommendation. THANKS A MILLION!!!!
The staff of this store are the best and go out of their way to make sure everything is right. We highly recommend them.
I dont take my cars anywhere else. They have taken care of our families vehicles for generations. Always honest, quality work.
Couldnt fit me in for a tire repair first thing in the AM right when they opened the one on Plumb Ln couldnt do it till late afternoon not good customer service no was there for the appointments
Steve is the best...honest, fast, and did I mention honest?? The only place Ill take my cars to.
Awesome crew they have. They show you when there is something needing to be replaced N then go out of their way to get me the best deal they even have Wi-Fi and chargers for various phones while you wait 🖒🖒🖒
The experience at Reno Vulcanizing is always professional, and you can tell that friendly service is the normal with this business.Their prices are competitive and I feel that they generally what to help my family keep the vehicles safe and dependable.
Friendly service, good prices, experienced technicians. They were able to discount the price of our new tires with the remaining warranty on our old tires even though we didnt think we had warranty left.
Great customer service. Steve goes out of his way 120% to make sure youre taken care of.
Great service. Honest and helpful advice always.
For 50 years, we have been using this place and have NEVER been let down.
Great service for oil change and tire rotation
They used to take great care of repeat customers. My last 3 trios have been so very disappointing that I wont be back.
To pricey
As a tourist with a problem, they gave me quick service and a fast estimate.
We have been taking our vehicles there for more than thirty years. Good place, good people who listen and care.
Stand behind their work. Been in reno a very long time .
I cant recommend these people any higher. Excellent service and they make you feel like family.
Very informative and attentive to details.
My first experience with Reno Vulc. came in 1972 when I was stationed with the Air Force in Fallon, Nv.I purchased a set of tires from them and after my discharge in 1976 have had many services performed and tires bought. A++ service and I highly recommend them! Steve Besso and crew are top notch.
Consistently Courteous, professional, helpful customer service! RECOMMEND!!! 👍
Friendly staff, good prices and knowledgeable employees. They talk to you about your vehicle needs and not pushy at all.
Awsome brake job and excellent customer service
Nice people, competent and friendly.
Best place in Reno to get your tires
Manager Steve went above and beyond, he fixed what Tire Pro (corner of Sutro & 4th) who made my car dangerous and unable to drive.
Best shop in town
Honest people, great service!
Excellent service. Quality people and products.