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Southgate Automotive
5303 Louie Ln #3, Reno, NV 89511, United States
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Southgate Automotive
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Ba
Review №1

They did a thorough inspection of my truck and performed necessary maintenance and repairs for a reasonable price. I would recommend them to anyone looking for an honest, knowledgeable repair facility. If you are just wanting a cheap price then you might need to look elsewhere.

L
Review №2

Great service! Ive used them for a long time. Good customer service! HIGHLY RECOMMEND

RM
Review №3

Took my Dodge SUV in for a window regulator repair, vehicle inspection, and oil change. Received the vehicle report via link and was done with extreme thoroughness. Called to let them know what I wanted done and they had it ready for me same day. Great service all around. Would definitely recommend and will be returning for future services. Thank you!

Ca
Review №4

I’m still so grateful I found Southgate Automotive after relocating from Illinois. They are an awesome small business who is honest and upfront. I love that they take pictures of the work needed and send it to you so you can see. Also they are able to text message you with updates or authorization and have VERY fair pricing. Because I work in a job that I’m not able to pick up the phone constantly, the text message communication is wonderful. I FULLY TRUST them with my vehicles.By the way, I found them via a Yelp review and I’m so glad I did.

Gu
Review №5

I had an old vehicle that was having starting problems. I took it to several other places around Reno. Each place replaced something and sent me off without fully fixing the problem. Southgate did an extensive diagnostic on my vehicle and showed me every possible problem it has big or small with photos and video. It was extremely helpful in making the decision whether to keep my vehicle or not. It’s service I’ve been searching for in Reno for years. I am very grateful for Southgate and will definitely return!

Ro
Review №6

Google reviews cannot be trusted. As you can see, these reviews are flawless. Southgate Auto quoted me $25 to put air in my air rite airbags and over $500 to install a serpentine belt, tension pulley and idler pulley. Would not trust them. Anyone who takes the time to create false reviews will also be willing to falsify their work on vehicles

Le
Review №7

Best oil change in north America 😊

Ra
Review №8

Always prompt and honest service. I would always recommend.

Ca
Review №9

These guys are great. They tell you exactly what’s wrong, how they are going to fix it, and an honest estimate of the costs. The will send you a text showing photos of the problem and a follow up text after you’re done making sure everything went well. If you’re old-school and want a phone call instead they will do that too.Their online scheduling works great, and the ladies that check you in are always nice and efficient.I take all my vehicles here.10/12/2020 - EditA previous review regarding masks was addressed and the last time I was in everyone was masked up and social distancing protocols were upheld. Owner actually reached out to make sure everything was in top shape.

Gi
Review №10

We have used Southgate Automotive for years. It is a family run business. They are very knowledgeable, informative and honest. They do a great job of communicating and their prices are reasonable. I would strongly recommend Dave and his crew to anyone who asks.

Ke
Review №11

I have been going to Southgate for the past two years and since have recommended several friends. They are extremely professional and do great work for a fair price. More than anything, I trust them and that’s a comforting feeling to have regarding your mechanic.

Ke
Review №12

I have been taking my vehicles to Dave for 30 years. An honest and professional mechanic. You can’t find a better shop than Southgate Automotive in town. Good work at a fair price.

Se
Review №13

Great honest fast service. Staff communications are superb. Resonalble prices. Great experience.

La
Review №14

Great experience here! I called early in the morning with a pop-up car issue that happened during an “emergency trip” to see family, and they told me to come on in! We were very impressed with the professional and timely service - my car is running perfectly now. After a few very bad experiences at other shops, I would highly recommend Southgate Automotive. I especially liked the way they send you a very thorough car inspection report right away before proceeding with work. Take your car here if you want great auto service!

Mo
Review №15

So efficient and very honest! I had my car towed to Southgate Automotive on a Wednesday and with the holiday weekend, my car was ready for pick up on Tuesday morning! So happy to work with an upfront and professional business.

Ch
Review №16

I took my car in for an 80k maintenance service. Everyone was friendly and now the car runs like new. Their mechanics are legit. They have great communication and respond to your questions immediately.

Br
Review №17

Very professional and the staff was wonderful

Bo
Review №18

Highly Recommend!I heard about the quality and professionalism of Southgare Auto from a lady I met at Starbucks one day. Both of us had moved to the Reno about a year ago from Michigan. We traded names of places and she mentioned Southgate Auto. She was impressed with their honesty, quality of work and how she felt she could trust them not to take advantage of her as a female. Forward a few months - my car was making noises. I called Sothgate Auto - it was Brittany’s first day. She agreed to meet me at the shop a few days later before they opened and drop me off at work. They assessed my car and was able to complete the job the same day and it was very reasonable! David followed up to make sure I was satisfied. They will be handling all my my auto services needs from now on! Thank you! A very happy customer!

Jo
Review №19

My experience with mechanics has been super varied. Some are super shady, and a few are honest and straight up. That’s why when I find one in the latter category, I stick with them. Recently, my previous mechanic closed shop which led me to a few unpleasant experiences. It was through this that I stumbled upon South Gate. They were super honest and didn’t try to up sell me with any stuff I didn’t need. They’ve earned my trust and that’s why I’ll go back.

Li
Review №20

Had my oil changed during this worldwide pandemic, and let me tell you that I am one of those overly paranoid people during these times. Mother of 3 kiddos two of which are high risk. It was very reassuring to know that I could pull up, leave the keys in the car and go for a walk with the kids. Within 30 minutes I received a digital inspection report to my phone and was told it was ready to go. Payment was processed over the phone and everything was in protocol for the covid -19 guidelines. Thank you for understanding my over the top fear of being out in the public at this point in time. I appreciate you all!

Re
Review №21

I have been using Southgate Automotive for all of my vehicle needs for a few years now. I’m glad I found them. Dave and the crew have been awesome and I have always been punctual and informative when taking care of my vehicles. 100% trust in them. Rocksteady!

Sh
Review №22

Needed an oil change and Southgate had such incredible service. They were kind enough to drop me off at work while my car was being serviced and pick me up once it was done. Truly above and beyond. And staff at the front desk were super pleasant! Will definitely return for my future car needs.

Ca
Review №23

I am so thankful for happening upon this place. As a new resident to Reno, I had no clue where to even start finding a good local shop. Well I found it. Super nice people. Everything was explained and I was updated on work. They even stayed late allowing me to make it right after work! I appreciate this so much. I’ll be going here for everything in the future.

Li
Review №24

Hi, the service from Southgate Automotive was amazing. I was kept informed of chages and developements as this project unfolded. The management was calm and truthful of parts, and problems, and solutions with each possibility. A test of perserveance for me but we made it. Thank you, David and Amanda for all your help.

Do
Review №25

They communicate very well and work very quickly. Thank you Southgate Automotive

St
Review №26

Ive been going to Southgate Automotive for years. Cant say enough about how great the service and the mechanics are, very friendly, informative, and honest. Thank you Dave for all the great work.

Jo
Review №27

Great service and plenty of patience!! The staff was great helping with the pre-purchase inspections of 2 vehicles. They helped me find a great car with confidence. They have also earned a new customer because is this!!

Di
Review №28

Weve had nothing but wonderful service from Southgate Automotive. They have worked on two of our cars and we are pleased with the results and price. Thanks Nicole for your professional attitude and prompt call backs.

A
Review №29

Ive been taking my vehicles to Southgate for 20+ years. Good shop; good people.

Ba
Review №30

Being a 21 year old girl I am always hesitant taking my car places because I always think people will try to mislead me or take advantage of my lack of knowledge. But at Southgate they were very open and honest with me. Nicole called me personally and explained everything to me and made sure that I understood everything and was aware of everything that would be happening with my car. I never felt like I was being mislead or taken advantage of. On top of that they got my car back to me within a day and a half! I was told to come here through recommendation and I can’t wait to recommend this place to others!

Ti
Review №31

Highly recommend Southgate Automotive. Very friendly as well as knowledgeable. They always make sure you understand what is going on with your vehicle. Amazing and reasonable prices.

Do
Review №32

Im back to cruising around in my ride thanks to the fine folks at Southgate Automotive. A good price for great quality work. Ive found me a place to take the car when I need to n know i can rely on the work to be done up to the standard i expect.

Ch
Review №33

Thanks to vandals, I had an emergency on a Friday before a holiday weekend. The folks at Southgate worked me into their busy day and had my vehicle working for the weekend. Friendly, fast, thorough.

Al
Review №34

Very honest and informative establishment! They are very thorough and take the time to explain what they did or what your car may need. I highly recommend them for any car care needs!

Em
Review №35

We were kept up to date on our vehicle. We were given all our options. Everyone was really nice and explained everything very well. We were very happy with everything.

To
Review №36

We have been using them for years they have always done good work and they stay up-to-date

De
Review №37

I took my car over to Southgate Automotive a couple days ago to get a brake check, because that is what I thought was wrong, and was amazed at the customer service Dave and the team at Southgate provided. Dave called me after doing the brake check and taking the car for a test drive and informed that I needed tires. He then quoted me a great price on tires, while never forcing the sale. When I picked my car up I was greeted by a friendly receptionist and they clearly explained what they did. Great service, fair pricing and knowledgeable staff. I had heard good things and am glad that I decided to take my car to Southgate. Oh and the waiting area was really clean and inviting for an automotive repair shop.

Li
Review №38

I always feel comfortable taking my cars to Southgate. Dave does quality work, but just as important to me is that he sets very clear expectations and Ive had many experiences that validate how honest his business is. I would never even consider going anywhere else for my car services or repairs.

La
Review №39

Southgate Automotive is an impressively well-run family business. Everyone there is great, from the front office to the garage. Excellent service and quality work.

Mi
Review №40

Great people took care of the wife’s car. Speedy turnaround great service! Thank you all at South Gate Automotive!

Ca
Review №41

Family owned/operated. VERY knowledgeable, informative and friendly. My family and I have been with them for years. I highly recommend them!

Th
Review №42

They were professionals, price was great and they went the extra yard for me. I will highly recommend me to anyone.

Ca
Review №43

Overall great experience!!! From the front all the way to the back is as professional as you can get. I will recommend all my family and friends to southgate!

Ke
Review №44

Always great service and competitive prices. I always take my cars here as I trust them thoroughly.

Mi
Review №45

I have trusted Southgate automotive with my vehicles since they opened. Dave and his crew are honest and I would never go anywhere else.

Ky
Review №46

Southgate Automotive,I am impressed every time! love that family!They do a great job!

To
Review №47

Very helpful always. Always treat my wife and I right and are looking out for our interests as well as theirs!5/5 always will visit again!

Br
Review №48

Southgate is the best! My family has trusted them for our auto work for over 40 years.

La
Review №49

Good service kept me well informed positively friendly and experienced staff

Da
Review №50

Quality service in a timely manner and a competitive price, I dont go anywhere else !

Jo
Review №51

Their work and customer services it’s just awesome

By
Review №52

Always have been fair and upfront about my vehicle issues.

Mi
Review №53

Always great service and affordable, reasonable, pricing.

Fr
Review №54

It is always great work at southgate

Da
Review №55

Thanks for the great service.

bj
Review №56

Excellent professional service.

J
Review №57

Always on budget. Always on time.

Ed
Review №58

Excellent Service!

Jo
Review №59

Great place

Ca
Review №60

Always great service!!!!!

Information
9 Photos
60 Comments
4.9 Rating
  • Address:5303 Louie Ln #3, Reno, NV 89511, United States
  • Site:http://southgateautomotive.com/
  • Phone:+1 775-825-1919
Categories
  • Auto repair shop
  • Air conditioning repair service
  • Auto electrical service
  • Auto radiator repair service
  • Auto tune up service
  • Brake shop
  • Smog inspection station
  • Tire shop
Working hours
  • Monday:Closed
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–4:30PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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