Was quoted a reasonable price for the service I requested and had no scope creep. Will was professional and followed up two days later to make sure I was happy. I will bring the rest of my vehicles here in the future.
Will was very accommodating, professional and knowledgeable even with it being the first day in the new facility. Highly recommend!!!!
Great service, great guys, able to take my car that very day. Fair, fast, most technicians there have two or three manufacturer certification. Great for Mercedes, Volvo, European cars. Thanks guys—new client for life!
Always a great experience. The staff is super helpful and very transparent with details. Never had a bad experience or had to return to have the same problem fixed multiple times. Complete confidence that the technicians can diagnose any problems.
I’ve brought multiple European and American made vehicles into Sport Haus for multiple maintenance services. I return because their work and customer service is professional, fair priced and welcoming. Will and Anthony take the time explain all required maintenance and even invested in special tools to help get the service completed on my Mercedes. I trust their work and will continue to bring my cars back based on my positive experience.
In this day and age when appointments take months and businesses seem laissez faire - Sport Haus got the 996 in super quickly, diagnosed the problems and had me out within days. Kudos to Will for how attentive he was through the whole process and the exceptional level of communication throughout.
Was able to make an appointment a few weeks sooner than the local dealership at a significant savings. Vehicle was serviced and ready as promised and ended up scheduling my tire replacement as well..Will be returning for any future repairs 👍
Sport Haus takes care of all my cars. Their quality of work and serviceis outstanding. I highly recommend Sport Haus Reno.
Anthony serviced my Audi A4, professional all around and I would highly recommend Sports Haus.
The owner was NOT HELPFUL his customer service needs some work.He had no clue what the problem was with my BMW and just kept guessing, instead of actually trying to figuring it out and sending me a correct quote. However one of his employees redeem the company by staying in contact with me, he gave me the exact problem and worked hard to fix it and give it back to me in a timely manner. Not a fan of the owner and his customer service (definitely needs some work) but his team is on it!!
Wouldn’t take my car anywhere else. Anthony and Thomas are amazing mechanics.
I went to Sport Haus after having multiple unfavorable experiences at a local Volkswagen dealership in Reno. Anthony and his staff were very accommodating by giving me a clear diagnosis of my car and what I should expect moving forward. If I called and they weren’t able to get to the phone I received a prompt call back to make sure my concerns were being addressed.Pricing was also very reasonable compared to the local dealership and they still used OE parts. Overall is was a great experience and I’m planning to take my Volkswagen CC here again for future maintenance.
Very professional experience. My appointment went off without a hitch. You of course never want a car problem. But their team knows how to make the process easy and efficient. I would return and reccomend.
Anthony and Will were wonderful.
Sport Haus rocks. After getting an oil change at the stealership, I got an estimate for recommended services. Thought Id try an independent shop first, and Sport Haus had the best deal. In fact, I saved $1000 by going to Sport Haus rather than the stealership. Not only did they save me money but they called me to say that a part that might need replacing didnt actually need it! Got to love finding an honest repair shop. They also told me it would be a two-day job, but by putting their top mechanic on it, they were able to do it in one. Friendly, as well.Highly recommended.
Very professional service and clear communication
I recently visited Sport Haus to service my Porsche 911. They did a full service from tires to oil change. And I have to say the customer service was top notch, and my car came out perfect. Feels so smooth and they even wiped it down to ensure my safety during this Covid-19. I recommend Sport Haus to all my friends and family. And if youre reading this, this will be your new favorite shop. Thank you for taking such good care of me!
I am new to Reno and I am in the automotive business and have been for many years so I have first hand experience with service departments.I own a Porsche and chose sporthaus by chance.the customer service was exceptional they kept me informed of everything they were doing, what they promised they delivered and the price was exactly what was quotedgreat job Will and team
Had them work on my brakes. They did a great job, maybe a little expensive...
Will from Sport Haus has been of huge help throughout my engine swap with my warranty and would always call to discuss potential issues and services.
Let me drop in last minute for an issue they didnt even cause. Very friendly staff and extremely helpful!!
Sport Haus was recommended to me by someone in the BMW Club and after several terrible experiences at the local dealer I decided to give them a shot. Going to a new mechanic is always a little stressful because you just never know what your going to get. To my pleasant surprise not only were their prices reasonable the service and turn-around times were outstanding. I have three BMWs and will be taking all of them here from now on. Not only did they resolve the main issues I took my X3 in for they even fixed an issue introduced by the dealerships mechanics at no extra charge.Great guys, great service. An NPS of 10. Ill be recommending them to all my friends.
They definitely have the best office dogs around! Great service! They’re knowledgeable on a wide range of vehicles. I bring my Saab 9-5, Toyota Tacoma and Toyota mr2 there. Always upfront on time estimated to get the vehicle back. Good honest people to deal with.
Ive taken my car over to Sport Haus for a couple of different repairs, super professional honest mechanics, and what I like the best is convenient! Currently, I am taking advantage of their AC special, where they vacuum it out then charge with fresh AC, plus add a special dye to check for leaks. My favorite reason is I can get my vehicle in and service complete with no challenges, good pricing and value, Id 100% recommended them!
Excellent communications throughout entire process Beginning to End. The repair with my Porsche Cayanne included a complex transfer case Four Wheel Drive System faulty issue. It was stuck in 4 Wheel drive low. Repaired with 100% satisfaction. They went over and beyond any Automotive Repair shops I have ever experienced, I have experienced many Superb Automotive Repair shops. Anthony is an excellent owner and has Superb European, Automotive Repair Engineer/Technicians.
Amazing shop! Always get my car in right away, even will make space when I don’t have an appointment. They do a full safety check each time to make sure my car is safe for driving. The price is always what is quoted. Never felt anything but their number one priority each time I’ve brought the car in.
Great place for my BMW. Super helpful & knowledgeable staff who dont unnecessarily overcharge, which is greatly appreciated! Definitely making them my go-to mechanics. 👍
You will not find a better quality shop in town. I have had plenty of issues working with untrustworthy shops in the past but sporthaus has gone the extra mile to walk me through the issues with my car and explaining all the things I should be looking out for so that I can prevent problems before they happen. Sporthaus has replaced multiple parts on my car as well as install performance parts to get my car where I want it to be
The service preformed was fine but when I got my vehicle home and gave it a wash I noticed the front bumper had a big crack in it plus some scuffing and the front passenger side wheel had some fresh curb rash with yellow paint embedded in it, the same color as their lift arms. They denied any responsibility so I am out of pocket $1,000.Life lesson is for everyone and on me. Make sure to do an inspection before handing over and taking your keys back. Also be weary of reviewers that only have 1 or 2 five star reviews with little to no detail as to why...
A-1 service. Great techs, Anthonys the go to guy .2013 jaguar xj. Prompt, courteous, reliable, no b.s. Thanks
Great clean new location with excellent service, and a very professional attention to every detail.
What can I say?.. Excellent, and friendly shop! I had my new shocks and struts put on at Autohaus and I received quality work at a great price! I noticed a rattle after the job was done, so I brought the car back a week later and told Anthony what was going on. He immediately took care of the problem. The rattle is still there, but Anthony supplied me with some double sided tape to remedy the problem when I hear it. You won’t be disappointed with the quality, and customer service. I’ll be taking my other BMW’s here in the future.
I have a 2001 CL600 Mercedes Benz V 12. I bought this car used with low mileage on it and ran into a multitude of problems The mechanic I had it taken to from the Car lot I brought it from misdiagnosed it and made problems worse. I then took it to Anthony Azzam at sport Haus And I’m sure glad I did. My ignition coils were all bad on all 12 cylinders and the serpentine belt we’re gone. Spark plug job and pulley system off the serpentine belt were bad as well. In a timely manner Anthony was able to order me factory parts from Mercedes and do the work necessary to get my car running very well He was extremely reasonably priced, honest about what was going on, and very friendly Anybody that has a high-end car I would highly recommend taking it to Anthony at sport haus. This is the Best kept secret in Reno. Go see him
Brought my car to change timing belt, water pump and all the other maintenance. drove the car and stopped in the freeway so i brought it back to sporthaus and they said it was a bent valve so i told them it was their fault because they were the last one to change it and the only way to bent a valve is if you did something wrong with the timing belt installation. the front desk lady was really rude. i dont recommend going here unless you want to spend money or break your car.
Mechanic for hi end vehicles
First time Ive taken my car to a shop ever; Im very particular about my vehicles and do all maintenance and modifications myself. However, Im not as familiar with the more intricate euro diesels - so I had Will at Sport Haus do the job after reading other reviews. It was the best price in town, even better prices than shops that dont specialize in Euro cars. I had a timing set, water pump, main seal done. They kept in touch every step of the way, went out of their way to get the best parts (was sent a plastic impellar pump the exchanged for the metal impellar pump) and replaced all the TTY hardware that most shops re-use. All in all top notch shop!!