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Northwest Motorsport
816 N 28th Ave, Pasco, WA 99301, United States
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Northwest Motorsport
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Er
Review №1

JP is an awesome sales men that helped me easily get into the truck that I want. Fast and easy experience and did it all online. There even a mishap with me getting the truck and he was able to deliver it to me in Eastern Oregon. Thanks guys!

ji
Review №2

Great experience working with Jose and John-Paul. Really appreciated the extra effort in delivering the vehicle to Portland. Would highly recommend. Thanks guys!

An
Review №3

They had the exact car I was looking for with all the options. The financing process was smooth and easy. They even drove the car I purchased to me we signed the papers and Arnold drove the trade home. It was the easiest buying experience with no pressure. I would recommend them to anyone looking to buy a car. Thank you Arnold for all your help. I love my car

Gi
Review №4

Our car salesman was Johnny Sloan. I appreciate all that he done for us back in February 2021. The whole team at Northwest Motor Sports all work together cohesively. Great communication from everyone! Our truck is going strong, great buy! Johnny invited us to call anytime if we had any questions. The whole transaction went very well. Thank you so much Northwest Motor Sports we will definitely be back! And highly recommend Johnny Sloan and the whole team!

Je
Review №5

Found the vehicle of a life time. Great staff. If you want a used premium vehicle with low mileage this is the place. Best financing around.

Ro
Review №6

Thank you Jose P. and James for taking the time to explain everything to us in order for us to find the correct vehicle and putting us into a car ASAP. We really appreciate the time and knowledge. Thanks again.

Jo
Review №7

Got great service, got a better deal then we originally came in to get. Sales rep Jose went the extra mile to make our experience pleasant.

Jo
Review №8

Jose Peralta did a fantastic job. He was very professional and not a pushy salesman. I would definitely recommend NWMS to any one looking for a truck.

Ch
Review №9

Northwest Motorsport Is the best dealer! Se la rifan, especially Jose Peralta. Contact him for the best deals. Riding off the lost with my New 300!

Fa
Review №10

Jose peralta helped us find our car he was good at doing his job helped us out a lot on the process I totally recommend him when you go good man!!

Lu
Review №11

I personally didn’t buy a vehicle here but I did refer someone to purchase a vehicle. I went out of my way and did re-search for this vehicle and I specifically sent over the customers for this specific vehicle and they ended up buying, NW Motorsport is always claiming that referrals with a purchase will result in a $200 check but it’s been a good 2 almost 3 months and I haven’t received anything. The salesman promised me at the day of the purchase that he will seek to get that over to me but haven’t seen any changes. I specifically referred a customer to Northwest motor sports for the purchase of a specific car and they can’t keep their promise on a referral. Honestly if they can’t keep a promise for a referral makes not even want to try to purchase a vehicle there or even send them anymore business at all.

Je
Review №12

Looking to replace my truck finding no luck in the Tri Cities. Then I ran into Pablo as I was leaving. With in 5 minutes not only found the truck I wanted, also the truck In the price I wanted. He hooked me up with new tires, new radio and did not waste my time. Awesome guy even though he is a LA Dodgers fan, I won’t hold that against him. This is the spot. They really take care of you!!!!

An
Review №13

My car salesman was Jose Peralta, he did a phenomenal job and really went out of his way to help me get the truck I wanted. Thanks so much!

No
Review №14

Edgar Hernandez helped me buy my first car. He heard my budget, car interests and style, provided me with various options and helped me carefully choose the best car. Also helped facilitate easy-understanding car purchase experience. I’ll purchase another with him for sure in the future.

Br
Review №15

Was checking stuff out online. Put in an inquiry on a high country and within an hour Isaac gave me a shout. Very patient person let me tell you. I knew what I wanted and he went above and beyond to make it happen!! Even had the car delivered from Pasco all the way to Spokane to help work around my work schedule! Edgar showed up with all the paperwork and things were smooth sailing. Couldn’t be happier, definitely will be back and would highly recommend these two!

Al
Review №16

The salesman was incredibly helpful and communicative. I live 3 hours from this dealership and they told me everything I needed to know over the phone and drove the car to me. They even took my trade in and gave me a fair deal on it.BAD PART: I bought a truck from them, 11,000 miles and 3 years old, just to have an engine light turn on a week after I bought it. I took it to the Ford mechanics to have them look at the issue. The engine was misfiring in 3 cylinders and they told me that this truck had been in the shop 4 times before this with no solution. Now my truck has been in the shop for 2 weeks and Ive only owned it for 3 weeks. NWMS owned the truck for 50+ days so there isnt a doubt in my mind that the engine light went off at some point during that time. I had it for 7 days and it popped up.Needless to say, they must not look carefully at the maintenance or they turned their heads on it. Make sure to do your due diligence and be confident in what youre buying because my guess is that they just wipe off the check engine codes and push it out to customers.Service: 10/10Maintenance: 4/10Honesty: 5/10

Ka
Review №17

Lowest sales pressure car buying experience ever! Salesman, John-Paul LaFever, was so personable and accommodating. First time that buying a car was completely stress free! Give them a try. You won’t regret it!

Ja
Review №18

My wife and I were looking to upgrade her car and my first place to look was Northwest Motorsports. All the people involved went above and beyond to get the majority of the paperwork done over the phone. They were able to get us locked into a great vehicle for a great price. And after work we test drove the vehicle and signed papers. I highly recommend looking into Northwest Motorsports if you are shopping for vehicles.

je
Review №19

I got my second truck here recently and both times its been a great experience they have the best trucks and the best prices i would highly recommend them they always get me the best deals.

Ju
Review №20

Great customer service! We worked with Jose P. and he was very knowledgeable and courteous. Would recommend anyone come to the dealership.

Ni
Review №21

Not a great experience. I truly can’t fit all of my frustration into a review.We live in Alaska and we were shopping for vehicles out of state. We were assured buy a vehicle through this company would be a quick & easy process because they “sell vehicles to Alaska all the time”It took 3 weeks from the day I put a deposit down on a vehicle to the day that it was “mine”. That should have been the red flag that made me back out but we really loved this car.It has been extremely difficult to get anyone to return my calls. I have to call for multiple days before getting a call back. If I miss the call, there is never a voicemail left with information or a call back number.So here we are, 2 months later and the DMV still doesn’t have what they need from the dealership to give me my registration and license plates.I waited 2 months to leave a review because I do not like negativity… but maybe if they see this then someone will call me back.Definitely don’t buy a vehicle from them if you live out of state.

Jo
Review №22

Best dealership in town. Have bought multiple vehicles from them and no problem at all. Karl (salesman) is a great guy and will help you from start to end. If you don’t want anyone that’s pushy then that’s your guy to ask for. Went to look at a truck and Karl ended up getting us a newer and better truck for barely any difference. So don’t forget to ask for him👍

Su
Review №23

Thank you to Jose Peralta for listening to what I was looking for, understanding what I can afford and helping me find exactly what I wanted. Thank you NorthWest

Da
Review №24

Awesome experience had over 300 trucks to choose from. found the prefect truck they shipped it from Seattle. i will pick it up on Monday, best part is if i find i dont like it i dont have to drive it off. and owe nothing,sales person Jonny Sloan. was great was pleasantnot pushy like some of the other dealers, seriously cant believe there selling cars and truck pushing people like that,Hope that helps

Al
Review №25

Ive been looking for this particular vehicle for months, didnt really care about which dealer it was at. Im glad they have John on their team, he went well above and beyond to make sure are the details on the rig were picture perfect. He even found and envelope in the trade-in and is holding it for us. Good guy!

sh
Review №26

Johnny was our salesman he was great.He was very knowledgeable about the SUV that we were interested in.I didnt feel pressured at all and I loved that. I would recommend him for anyone interested in buying a car or truck oh and yes we got the SUV

Ka
Review №27

This is the 3rd vehicle we have bought from Johnny. Always a smooth process with no pressure.

Je
Review №28

I was in need of a new vehicle for work. After hours and hours of research I came down to Northwest Motorsports and met Jose. He was extremely helpful in answering my questions/concerns and narrowing my search. I eventually test drove a 2016 Mazda 3 and fell in love and had to get it. Thank you to everyone for your help and making this process such a fun experience.

Co
Review №29

I have bought two vehicles from them in the last 7 months. Great place and good service. Pablo is the man.

th
Review №30

Another great experience with the boys at NWMS. Edgar really helped me make the best purchase possible for the wide selection of vehicles they had and everything came together well. Just walk on in and leave happy.

Ki
Review №31

My mom Mayra came in looking for a truck and found the perfect one with the help of Jose Peralta.

FR
Review №32

Found a car I liked. Called the dealership. Met with Jose Peralta. He did a great job getting me the car I wanted. I recommend asking for Jose if youre trying to get a car at NW Motorsport!!!

HR
Review №33

The service was great at the Pasco store. Edgar was helpful and made the process easy and fun. Would definitely purchase from there again.

An
Review №34

The people at this dealership make it so easy and safe for you to not only look at the cars but also purchase one. I would for sure recommend going to them if your looking to purchase your first car.

Wa
Review №35

Very good Dealership I bought 3 vehicles there. And I would recommend buying from them

Ma
Review №36

José at NWMS, is extremely helpful. He lined up a few options for me to choose from instead of just jumping into the first car I seen. He took the time to discuss the features of every vehicle. Thank you Jose Peralta

Da
Review №37

We had a great experience everybody was cool and Arnold our sales guy was terrific

Pa
Review №38

NWMS was an excellent place to buy a TRUCK!From our salesperson Pablo, to the finance person Adam, they both worked in unison to make buying our truck a pleasant experience! I would not hesitate to buy another vehicle through NWMS!!

D
Review №39

Good bunch of guys. Friendly and service oriented. Would deal with them again, particularly is they could guarantee a meet with Jay Buhner. Decent, used rigs hard to come by these days, but they had what we needed!

ci
Review №40

Edgar Hernández was very helpful from the beginning. He helped us very much until we where satisfied.

Ch
Review №41

Best place to buy a car. The guys were great to work with...

Do
Review №42

Edgar was great to work with, he made the purchase process smooth and easy without the typical pressure car salesmen are known for. Thank you NW Motorsports!

La
Review №43

Had a great experience at Northwest motorsports Im very happy with my new truck Pablo and Jude Were very accommodating and knowledgeable I would buy another vehicle from these guys

An
Review №44

Overall good experience, Edgar and Adam carried great customer service were honest dedicated place has options and would definitely recommend anyone to look here.

Ke
Review №45

Tommy V rocks ! We found our new truck man. Just don’t tell him yours Yankees fan ! Seriously purchasing through Northwest Motor Sports-we got the exact truck we wanted lift kit rims tires whole pkg . We recommend asking fir Tommy V

Da
Review №46

Jose Peralta great car salesman did the impossible possible great customer service really like the experience buying a first car with my spouse thank you Northwest Motorsports from Pasco WA

N
Review №47

Jose Peralta was very knowledgeable about the vehicle we purchased and made our buying experience so easy without any pressure.Thank you Jose :)

Sa
Review №48

We were super pleased with our experience here! We came down on a whim to look at a car we found online and felt so comfortable and confident in the experience that we were happy to walk away with a purchase. John-Paul is easy going, patient and gave us the space and time we needed to feel confident in our decision. Would definitely buy here again!

Ge
Review №49

I found what I was looking for online. I immediately was in contact with the dealership, and they put me to work with Johnny. Very friendly guy. Easy to work with. No pressure. He even secured some floor mats for the truck I was purchasing before I arrived.The process went smoothly from beginning to end. Paid a fair price. Happy with the transaction and the truck. The dealership had a great variety of good looking vehicles.

Ti
Review №50

One of the best experiences buying a truck yet. No Bs and up front. Will be back.

El
Review №51

Candido Martinez aka CandiMan helped us out immensely! This guy went above and beyond to make our wish come true. We walked in scared and nervous, not knowing what to expect. HOWEVER, this great man and the Northwest Motorsport Team helped us through the whole process. They made our wish come true! We got our beautiful GMC Sierra Truck! My family and myself will forever be grateful! Thanks Candi! Milliones de Gracias a ti a todo el equipo de Northwest! Los quiero!

fr
Review №52

Great service really friendly thank u Jose Peralta for the great service at the dealer..

Li
Review №53

They were very helpful and great to work with. This is my second car I have purchased from Northwest Motorsports.

Ju
Review №54

Jose was great and made the process of buying a new truck and trading in a vehicle super quick and easy!

Fi
Review №55

This is my 2nd. truck purchase at Northwest Motorsport from Sam Alaniz. Ive been very aquanted with Sam in the past 3 years after my original truck purchase and I appreciate his sincerity. Ive recommended many employees and friends already and Ill continue to do so.

No
Review №56

LIARS! ILL BE TELLING ALL OF MY UNION BROTHERS AND SISTERS ABOUT YOUR SHADY BUSINESS. Been coming here for years and always satisfied with the cars and service until they lied and re worked my trade in value without my knowledge or permission. I should not be paying 37000 for a 22000 car. GO TO ANOTHER DEALERSHIP. ONCE YOU MAKE THE DEAL, YOULL BE LUCKY IF YOU GET AHOLD OF THEIR FINANCE DEPARTMENT EVER AGAIN, AND THEIR STAFF IN GENERAL IS VERY UNHELPFUL. ALL THEY CARE ABOUT IS THE CURRENT DEAL.

Ja
Review №57

We just purchased our 2nd truck from these guys if in the market ask for the cowboy he has sold us 2 trucks now best in the business

jh
Review №58

Jose peralta did a great job getting me into the car I wanted really glad I went with him at north-west Motorsport

Lo
Review №59

Jose Peralta was great to work with he was very helpful and went the extra mile to find a good deal for me. Every one was helpful and great to with

Me
Review №60

Have purchased 4 vehicles over the years and always had a great experience!!

Ky
Review №61

We bought here a year ago when Eddy was still with the team. He was wonderful, honest, and straight forward. What a loss for them to have him go else where! We came back this year to do a trade in and it was an awful experience. They will not be earning any more of our business, and I honestly would steer anyone I know away from this establishment. Our Eddy was replaced by two men, one so incapable he had to bring another in to pitch the sale for him, and the new one while kind enough clearly either didnt know what he was talking about or was desperate enough to say what he needed to to make a sale. Ive never walked out on a dealership like that before. We were committed to this sale already, but we planned to fiance through our bank. They insisted with any credit score over 725 theyd be able to match or do better than the bank, very pushy. So we heard them out, and gave them our trust. That was our first mistake. I let them know it had just been run and what it would do to my credit if that wasnt true. all the conditions surrounding trusting them to finance us were made very clear. I wanted to think that this establishment might have more people like Eddy to offer despite a less than great first impression. Now before I let them pull my scor, I pulled an 801 with our Bank the day prior. They pulled a 770 (far above the minimum 725 they claimed theyd need to simply match it, certainly enough to do better) but jokes on me, because they could do neither! I put trust in them, being assured we wouldnt be denied because of my score even if it was pulled twice. But we were offered a significantly hire rate and told their lender denied us (for what I I only assume was recently having had my score pulled, and was assured wouldnt be an issue) What a waste of time. I dont mind that they couldnt finance us, I just wish they had been honest! They literally had the sale in the bag.. AND they couldnt match the bank eithe .. so even their bare minimim promise wasnt worth jack, and we left. Needless to say, I walked out, it was pretty insulting. Then to top it off the sales man had the audacity to text me and call me crazy. He was doing his best well Im sorry sir, I was going off what YOU told me and I dont appreciate liars and con-men. What a waste of time. Telling me you wouldnt allow us to make the sale anymore was a nice touch, your dishonesty had already lost you our business. Needless to say, we wont be back. Ever.Update: I got a piece of mail today that let me know why I was denied funding. It wasnt because of my 772 credit score, it was because they tried to finance me through a credit union that I wasnt eligible for because I am not a teacher. Just when you think it cant get more ridiculous. Ive never been a teacher in my life, why was that even attempted? Thanks for nothing!

Co
Review №62

Absolutely do not buy from this dealer. They sold me a car that broke down a month later.. Sure, not a big deal; Ill bring it in to get it fixed but the sales manager is extremely rude(I was asking normal questions calmly). Do not buy and do not have anything to do with Bobby(Manager) bought over 10 cars and have never had a issue especially from a manager. Im disgusted by this dealer.

Ra
Review №63

Great experience working with Jose. He even humored all of our bad jokes.

Ta
Review №64

This our fourth vehicle purchase with NWMS and Edgar! Always a great experience and always top notch service from Edgar! Highly recommend NWMS and ask for Edgar he will definitely take great care of you, and make sure it’s a smooth easy process as always! Thank you Edgar for another great experience buying a vehicle!

Jo
Review №65

Had a good time buying a great truck!

Sw
Review №66

Northwest Motorsports was awesome to purchase a new truck through, I purchased the 2020 Dodge ram 3500 Laramie flatbed. I got an amazing price and they delivered it directly to my house for free. John was awesome to work with, very knowledgeable and quick thru the process. I would highly recommend working with them I am super happy with my new truck. I live in cle elum and they delivered it all the way from Pasco.

Br
Review №67

Fantastic service from our salesman Johnny Sloan from beginning to end and amazing high quality inventory to choose from. I did not need to negotiate as they already had my new truck reasonably priced. Thank you NWMS and Johnny Sloan.

Am
Review №68

Great customer service. Working with Johnny was so easy he helped us through the selection and buying process with ease. If you are looking to buy a vehicle go see Johnny at NW Motorsports.

Jo
Review №69

Update, liars and cheats!! Look up their rating on BBB youll thank me! Only concerned with the sale and will have you come back to edit your contract to eliminate your trade in credit

Br
Review №70

Same owner as Dave Smith in Idaho. Usually fair deals. One of the better vehicle warranties out there. Sales staff is mediocre, but theyll help if you ask.

Be
Review №71

Customer service and sales team did a fabulous job.James Hooper is a fantastic and very helpful very easy to talk to and low pressure.And after the sale was completed received good customer service for a couple of accessory parts on the truck.

Jo
Review №72

So many to choose fromBeen there only once and the sales person was very helpful and knowledgeableTotally recommend this dealer..

Bi
Review №73

Great place to find a truck. Hit up Robert Gregory

Sh
Review №74

James Hooper was amazing and helped us with a deal on our new 2014 Jeep Rubicon. We are repeat customers and will definitely return again for either another Jeep (haha) or for our daughters first car. Keep up the great work, guys!

De
Review №75

Northwest Motorsports has a very wide selection of good quality used trucks. The staff are friendly and very helpful.

Ta
Review №76

Bought our first truck from NW Motorsports! Everyone was so helpful and made this experience even better! Thank you!

Iv
Review №77

TRUCKS, TRUCKS, TRUCKSEdgar Hernandez. Edgar assisted my fiancé and myself with purchasing a beautiful red chevy truck today. We went there already knowing what we wanted, Edgar just made it a smoother process.That man is friendly, compassionate, and very thorough (which I think is important since a truck is obviously a bigger transaction than a car).I highly recommend you stop by and talk to him if you’ve been thinking about purchasing a new vehicle for 2021. He is the man.Ivette

G
Review №78

Buying a car is stressful.Buying a car in a pandemic is stressful.Buying a car when your car died is stressful and more so when you are new to the area and have no one to help you.By chance my first experience with a dealership was with Pablo at Northwest Motorsports. Twice he drove 80 miles to show me cars...otherwise I was stranded in rural Oregon.Never any pressure. All staff took time on the phone. Nice cars. Best prices I saw in months of research.ASK FOR PABLO! HE MAKES YOU FEEL LIKE YOU ARE HIS UNIQUE PRIVATE CUSTOMER AND HE WILL MATCH YOU WITH THE CAR YOU NEED.Thankyou for the ease of it all Pablo. An honest, hard working, and AIMIABLE man.

Ve
Review №79

Great customer service!!! If you’d like to buy a truck John Paul is your guy! He helped me trade in my car and get the truck of my dreams at a very good price, highly recommend!!!

Bo
Review №80

It is an okay place to buy a vehicle. If you have to finance anything, Adam Bender is your guy. Hes been doing it for a long time, and he is totally capable and easy to like. Sales staff is okay, and were nice enough. Its a used car dealership that plays the mind games and haggling just like every other business, and is miserable in that regard. We didnt come close to agreeing on the deal we had hoped, but we probably could have done worse. When I bought my first Chevy back in 2003, the manager/owner came out and talked to me directly, which I felt was a good move. The person that makes those decisions here hides and just sends the salesguys to play middle man. Overall, my husband and I agreed that at the end of the day these guys need to make their money too, we just arent crazy about used car tactics. Will we we back? Maybe.

Ti
Review №81

Sold 2 trucks to them and they were so fair!!!

Ja
Review №82

The experience was great! Johnny Sloan did a great job.

Tr
Review №83

Bit disappointed with my experience.First off, cant say enough about Sam. Did everything he could to help me out. My gripe is more with the used car side.I was trying to trade in my 2006 Ford F250 Amarillo Edition. Nice truck, dont need it any more as I bought a new one for my mechanic business. These trucks came with the 6.0l powerstroke, which has a bit of a bad reputation. This reputation is caused by EGR cooler failure in stock trucks, which allows coolant to enter the combustion chambers and causes excessive cylinder pressures or hydrolocking of cylinders, which generally blows headgaskets.Cool, my truck however has been deleted and rebuilt. The only thing that wasnt done when my truck was re-built was head studs, as my truck is stock and stock cylinder pressures dont blow headgaskets when you take the coolant problems out of the question.The used car manager and his associate never even asked me if my truck had any work done. They went out, looked at my engine, drove my truck around the block and told me they wouldnt even make me an offer on it because it didnt have head studs. Never asked me any questions about the history of the truck or anything else.

Ra
Review №84

You want the man? This guy is the man. Dealing with Josh was one of the best car buying experiences of my life. He was super friendly and very knowledgeable about the vehicle we were looking for. The test drive was awesome. If you buy from NWMS ask for Josh, he won’t let you down.

Gr
Review №85

Terrific experience. Great place to buy a car.

co
Review №86

Honestly a great group of guys to work with!...They will make sure you are well taken care of, thanks again Arnold, Johnny an Adam!..

Ti
Review №87

Great dealership. Johnny and Stephan. Were great to deal with. 😁

Lo
Review №88

I originally gave this company a 2 star for a salesman that I had got who was a real jerk. But apparently two days later I found out the guy is not longer there and I got a new salesman by the name of Sam. He has gone out of his way to help me find a truck. Grant it Im not the easiest person to please so he has had a task helping me find a truck, but ultimately he has been by far extremely better then my first contact. He is very easy to deal with and talk to. And tries his best to find you what you want. Thank you Sam and Tanner for getting me threw this after my original experience.

Br
Review №89

Great experience, Jonny went the extra mile and Im really happy with the truck. Once I decided on a vehicle it took about 1.5 hrs to be driving away with it, and that was with financing which I was impressed with.

Ti
Review №90

We when there to look at a truck. We were greeted by James. I told him that I wanted to look at a truck. We walked over there and it was sold. He told us to look around. He finally come out. He said that the truck sold for 78000 I told him that u can buy a new truck for that price. He rudely said there’s no way that truck sell for 90000. I said ur smoking crack! So I bought a new to for 75000 Somewhere Else. I will never go there to buy anything!!!

Co
Review №91

Overall, very quick and easy process. Only gave four stars due to the salesman saying he would get vehicle washed and filled with fuel before we leave and neither of those things got done. A simple thank you for your business gesture would have gone a long way. Otherwise, was a good experience.

Br
Review №92

Great selection of trucks and the buying process was very simple

Ch
Review №93

Edgar was fantastic! Anyone who can make a deal with my husband deserves to be recognized! We got a great deal on a car and had a good experience overall. Everyone was friendly and professional. The financing was done right there with Greg who was fast, efficient and made us feel comfortable. Well done and thank you all!

Br
Review №94

Jaime helped us find the perfect car for our family and was nothing but patient with us. 10/10 would recommend him and NWMS (Pasco) to any of my friends and family!

An
Review №95

Do your research before you buy from these guys. I was lied to by a salesman. Call Les Schwab and really understand what youre buying before you buy from these guys. They exaggerate and straight up lie to justify their inflated prices. Looks arent everything!

Ca
Review №96

James Hooper was very helpful he deserves a raise. James went above and beyond to make us feel comfortable during our car buying experience. James was awesome!!! James deserves a raise.!!

De
Review №97

This is the dealership to go to if you need a new car, competitive prices, amazing staff, and a wonderful car buying experience. As soon as I pulled up, my boyfriend and I were warmly greeted by Josh Campbell. He was casually dressed (Which is incredible, because business suits tend to intimidate me), and asked which car we were looking at. I told him which car and he quickly went inside for the keys to take it on a test drive (my last car buying experience from a DIFFERENT dealership, the sales representative judged me based on the car I drove up in and the clothes I was wearing. Josh didnt even hesitate to get me in the car I wanted). On the drive, Josh answered ALL of my questions without being pushy or condescending or rude. He was so down to earth, it was as if I were talking to a long time friend about a car. He was extremely helpful, and I knew I wanted to buy the car before we were even done with the test drive. I could tell Josh has been in the car business for a long time because he knew a ton of information about the car I wanted. After we finished the test drive, he ushered us into the building where we started our paperwork. We were then passed over to Jesse in the finance department to get me started on my loan and finish paperwork. I really appreciated the lengths both Josh and Jesse went through to get me the best rate possible. There was no need to haggle the price of the car, because it was already perfectly priced. Jesse was courteous and kind, he laughed at my jokes, made me feel as if I were the most important person in the room. And I super love the overall kindness of both of these incredible employees. I felt very valued as a customer. The whole buying experience was so smooth. I wouldnt recommend any other dealership in the Tri-Cities simply based on the staff alone! After taking my car home and realizing I wrote down the wrong mailing address for my paperwork, I was able to text James (the sales manager) and inform him of my mix up. He kindly told me that they would take care of it all and I can enjoy my car without any worry. This was important to me because it gave me the confirmation that all of the staff as well as myself are human, and it wasnt that big of a deal. Northwest Motorsport far surpasses any regular dealership!

Ma
Review №98

Great customer service and got our car that day all ready to go!

Be
Review №99

Quick and easy, friendly sales people, didnt like the amount given for our trade, otherwise was a great buying experience

Re
Review №100

Large selection, friendly staff

Information
56 Photos
100 Comments
4.6 Rating
  • Address:816 N 28th Ave, Pasco, WA 99301, United States
  • Site:https://nwmsrocks.com/?utm_campaign=GMB_816&utm_medium=organic&utm_source=google
  • Phone:+1 509-204-4081
Categories
  • Car dealer
  • Truck dealer
  • Used car dealer
  • Used truck dealer
Working hours
  • Monday:9AM–8PM
  • Tuesday:10AM–7PM
  • Wednesday:9AM–8PM
  • Thursday:9AM–8PM
  • Friday:9AM–8PM
  • Saturday:9AM–8PM
  • Sunday:9AM–8PM
Payments
  • Credit cards:Yes
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