The salesman was nice and helpful. I was turned off by the $5,000-10,000 market adjustment that they choose to add along with some other dealers in the region. If you are willing to look online and travel though there are several Hyundai dealerships not adding this huge fee.

The most upmost love and respect for this place!! I tried to get a car with Dan in 2018 and he helped me get on the right track it took me two years to get it all worked out so I contacted Dan and I left outta of this place with a 2017 Passat Hyundai and I love my car it was worth the wait.. this place is amazing and very friendly and they go all the way for you I highly recommend them to anyone!! ♥️

As with most dealerships. Very few new cars, just 3 today to see. Good variety of preowned vehicles with high price tags as I have been reading about. All salespeople were friendly and helpful.

Do not buy a vehicle from this place. We did and it was a huge mistake. They lied from the start. The tire sensor was faulty and they blamed it on air pressure. They said all the tires and wheels were new. After driving an hour there and back 4 days in a row they finally had the sensors installed that weren’t even there to start with. They said they’d fill the gas tank but only gave us half. There were nice rubber floor mats in the truck when we test drove it and they took them out when they cleaned and inspected it. We didn’t even drive 500 miles before we had the check engine light come on and two of the spark plugs were cracked. These spark plugs have a class action lawsuit on them and they never replaced them. This company is a joke. Completely dishonest and untrustworthy.

Lucio at Speck Hyundai got me a wonderful deal and made the whole car buying experience easy and quick. 5/5

Let me say OMG!!! I started to look on Friday.. did not think I would find the perfect vehicle but I did and to top it off I was surrounded by the perfect people. They were kind, professional, and most of all they were thorough none of this back and forth that happens at other places. We were in and out and I have not stopped smiling since. Go see KY DRYSDALE at SPECK HYUNDAI and leave with your new smile. Thank you so very much.Heather Childers. I love my new Rogue!!

Ease of buying a new car, one of the best experiences I have had. Previously I had bought all my cars at another dealership, Speck made buying a car so simple I will go back.

Absolutely great service and an amazing staff. Was there to help my sister in law. We told them what she was looking for and where she needed to be in payment. They went above and beyond to get a vehicle over from Sunnyside. Sister just fell in love with it and they really took care of her. Price, payment and warranty was pretty much right where we she needed it to be. Thanks a lot. Really appreciated the hard work.

Go to kennewick location They are great. Went to lots of dealers. Found the car we love. They made everything painless and stress free. Every single person was great.

My car needed a new motor due to a recall. Excellent service & fast services. Ill have come back and check out some new cars & maybe upgrade my vehicle. Definitely recommend this place.

Very fair and nice service department. Helped me out with my taillight as I was passing through town and I came back and had my oil changed and will be going back for maintenance on my Hyundai or when there is any issues. I feel that I can trust them which is so unusual for a car dealership. Great people!

Incredible atmosphere. Was super easy and smooth purchasing my ring. We could not be happier! Check them out if your in the market for new vehicle.

The service department seems fairly disorganized. I’ve been here two times in the past week, once for scheduled maintenance and again for a problem that was found during the maintenance. On the first visit they said the first oil change was free. A couple days later they called and said I needed to pay for it because they made a mistake and thought I had bought the car from them. That’s fine, honest mistakes happen. But at the second visit, just a couple days later, a 1.3 hour appointment turned into a 4 hour appointment due to not having the needed parts, despite saying they had them when setting up the appointment. They didn’t inform me of the delay until I had been there for 2.3 hours and I asked what the hold up was. Overall very disappointed in my experiences here. I will likely not be returning except for warranty/recall issues.

Love taking my car here I trust this.place with my car

We have had great success owning Hyundais, and Speck Hyundai has always provided high quality maintenance services.

This dealership is the best!!! Never thought I would be able to trade in my car that wasn’t worth much but they made it possible for me to get a newer car. They are so sweet and have been the best dealership that’s I’ve ever been too. Jorge Murillo the salesman who attended me and my husband is an amazing man! He didn’t give up on us and was very patient with us and I’m very thankful for him. He deserves the best salesman award🥇

Went looking for a used Tucson, but the one I found on the website was unavailable for the day. Was given the option to check out a new one. Price was just about the same, so I went for it. No regrets!

Worst experience ever, will never do business there. Was looking at the new Hyundai Palisade that they had advertised on their web site at 49,000 and change, then the owner decided to raise the price another 10,000 which I believe is illegal, so went and bought the new 2021 jeep grand cherokee L limited instead. Would never recommend this place

Speck was amazing! This is my first purchase of a brand new car and they made it so easy! Jorge Murillo was extremely helpful and knowledgeable! Let me test drive the car to decide if it was truly the one. Honestly the first sales person I have had that didnt treat me less than because I am a woman. The manager, Chris Penny, gave me a great deal on the car and an amazing price on my trade in! Jesus Ochoa did my financing and he was very low pressure and great to work with. The whole team is very nice and helpful. I had to take my car into the shop a few days later because my tire pressure was low. The service department was amazing. Turns out I had picked up a screw in my tire. They patched the tire and sent me on my way at no charge. Truly an amazing company!! Anyone looking for a new or preowned car go see Jorge at Speck!!

I never write reviews, but I felt like this place was well deserving of one. Mike Marchese in the service department is PHENOMENAL. My car was in the shop for nearly a month and had to have a pretty extreme amount of work done. I live out of state, and Mike sent me emails almost daily to update on the status of the repairs. The engine on the car had to be replaced, and Mike went so far out of his way to assist my family with making sure the service was covered under warranty. Based off of his communication, he double and triple checked every service that was done to make sure it was correct and functioning properly. He consistently went above and beyond any expectation of a mechanic Ive ever had. I genuinely cannot recommend him enough. Thank you so much Mike, and thank you Speck Hyundai!

Thank you to Jorge Murillo, he really understood what we needed and helped us get the best deal. I highly recommend Jorge to anyone looking to buy a car, new or used. Jorge is very friendly, understanding and easy to work with. We will definitely seek him out for future purchases!

The team here was so helpful. From providing service information outside of business hours, to answering questions honestly and providing quick help even with advanced car problems.

Mike was friendly and super helpful. Great experience at Speck Hyundai.

Vehicle maintenance is never cheap but I feel like I get my moneys worth every time. The staff is super friendly and helpful. The work is always on point. The place is comfortable even for my dog Lance. Everyone there loves him.

Never called me back regarding a hybrid car.

I recently purchased a vehicle from this dealership.do to the fact i was buying from out of state, i asked several questions about the vehicle. i was informed by the salesman that the vehicle in question was free from any problems,and i was purchasing a nice vehicle. they [specks] transported to my residence, and upon delivery, before it was backed off the trailer, the check engine light came on. the store was called by the transporter, and i was informed to get it checked it would be taken care of. i took it to [2] two, seperate mechanics, and both informed me it was a timing issue,[timing chain]. i was informed that the check engine light came on while they did their ispection and basically ignored it. i didnt have 5 miles on the vehicle, and was told i was responsible for the repair, and they would not help. so the bill was in excess of $2000.00, before i could even drive it. i understand the buy as is, but they were aware of the problem and still sold me the vehicle, and wouldnt help what so ever.

Bless Brians heart! He was so patient with me and made me feel at ease. All staff were friendly and yes, masked up and tables 6 ft apart. Great group. Thanks guys!!

Over priced labor charges. 300% mark up on parts.

We were treated very well. Love my new car!!!!!

We bought a new car from Speck Hyundai yesterday and we couldnt have been happier. From the moment we walked in we were treated wonderfully by our salesman all the way up to the manager. They are honest, non-pushy professionals who worked hard to give us a great deal. There were no games played or hoops to jump through like you find in so many other dealerships. I highly recommend Speck Hyundai if you are in the market for a great car at a fair price. Id also like to acknowledge our salesman, Jorge Murillo. Hes a great guy to work with.

Our wait time was pleasant, and they are very efficient. We were in and out in a timely manner.

I love Hyundai, I drive a Hybrid Sonata and there are only a few places that you can take it in for service when it needs it. I found that the service department at Hyundai in Pasco really do care about their customers. If there ever is an issue or misunderstanding, they, Mike Marchese will work to make things right. I appreciate this very much and will keep coming back for service and for my future SUV. Thank you Mike!

Great customer service

Mike, the service manager, worked out the issues I brought up with my recent visit and we will now be looking forward to another service appointment soon to get our issues resolved. Great communication, thanks Mike.

Mike was the salesman who helped me. I went in there for a recall and service check as Im travelling cross country. When done, the estimated costs for service was high. I explained my budget and he helped me narrow down to immediate services for my safety. The new cost was a huge savings and I truly appreciate is honesty and understanding. I felt human. THANK YOU, Mike!

Bought a Hyundai palisade from Dan couch and he was Awesome ...Even know i own a dealership my wife wanted a new palisade and so Dan helped us and it was a great experience for sure.

Brian in service was great! Was having some issues with my vehicle burning oil and he setup a plan to monitor it. Ky was also very helpful in sales while I drooled over some new cars.

Great service very helpful

We bought our 2021 Hyundai Palisade from this dealership. Literally every single person there was so amazing! We drove almost 5 hours to purchase the vehicle and I would do it again in a heartbeat!

Dan Couch and Martin are amazing car salesmen. They both listen to my expectations and through a total of three visits, about two or three different test drives. I finally found the car that was comfortable for me and within my budget.They both have checked up on me since the purchase of my vehicle. I would certainly buy more cars from them!

My husband and I were very sick last week and needed to get our car into Speck Motors Hyundai. Mike specifically, offered to come and get it and then return it to us. That’s was a huge deal for us. It was awesome! They have always been very accommodating and do a great job! I will always take my car there. I love them!

Service Department is awesome. Jessi and Mike are amazing!

Mike is a real straight shooter at this place. He got me in got the vehicle diagnosed correctly the 1st time and save me a lot of dollars

Good experience and great service

Friendly service. Overpriced.

Have had our Sonata there several times for maintenance and recall items, service department was always kind and curtious, explaining what they did, and made suggestions for future maintenance items. I would highly recommend them not only for Hyundai products, but all models

Jovanny was a great salesman. No pressure to buy, very professional, and a great attitude. I would recommend Speck Hyundai to anyone and everyone wanting to buy a new car

Bought a Veloster from these guys. Everyone is professional and courteous. Took it in for its first oil change recently without making an appointment and they still took care of me. They also did a quick multi point inspection to ensure it was up to par. Great service!

Our service tech was on top of our service, we took two Santa Fe Sport suvs in for service and he kept us informed every so often to let us know what they were doing and how long it would take. Checked back with us several times to make sure we were comfortable and did not need anything.The Tech was Brian he was super nice and very helpful. Great customer service.

Dan Couch gave us the best car buying experience. Wasn’t pushing just any car at us. He listens to your wants/needs and WILL find the perfect car for you!

Customer support was prompt, professional, and courteous. They were able to give an accurate time estimate on the service and the delivery time for the out of stock part was shipped on time. Also, Cole the dog is super cute and will come to you if you have popcorn.

I came in and received amazing customer service from Mike in the service department. He sets the standard for going above and beyond. He took the time to explain my warranty to me and the best course of action for my car. Seriously I cannot begin to explain how appreciative I am of Mikes assistance. Thank you 🙏

Always a pleasure! Thanks for taking care of my Santa Fe!

Worst salesmanship ever. Period. Don’t buy from them, ever. Manager has his heart in it to help customers. Sales persons....wait for them to get you to rock bottom. So dissatisfied. Especially considering the economy. Completely ignored.

The service department gal is such a day maker, I really enjoy dropping cars off here.

I bought a car and its a nice car

Bought our new Equinox sales people were great 👍

Great Place to work. Great friends and co employees. Love selling cars to friends and past customers including my friends in the medical community that I have worked with in my previous profession.

Love our truck we bought from Speck They found uss exactly what we needed and wanted ! Daniel Couch is an awesome salesman

The staff was very polite and accommodating.

These guys are AWESOME! They gave us a fair deal, and we drove away with a BEAUTIFUL Hyundai Santa Fe. Michael Landon is da MAN! (and so is his father-in-law)

They have great cars are very good at standing behind them and have an excellent maintenance. They help us keep our car in good shape.

Got scheduled. Came in. Picked up loaner. Came back to pickup car. Work done!!! Everything works!

Review of the recommendations from the service dept far exceeded the scheduled maintenance for my car. Car only has 17000 miles and is driven in a normal manner. Very unhappy with the recommendations that far exceed what was needed. Felt like they sell services not needed or recommended by Hyundai. Long story but I would definately double check another dealer before agreeing to services that are costly and not needed. Brian was the service tech who assisted me.

I like the fact that I got my car here. I was amazed at getting greeted at first and showing me around, after I got the car, my experience went down hill. The lack in communication, calling you back to schedule thing they were supposed to do in a few days not week later. Communication is important makes your customers feel important. I was there to wait for a spare key 🔑 waited an hour and a half or more didn’t offer me a shuttle or a rental. When asked for a shuttle they didn’t have one because the guy that drives the shuttle was making my key. So I was told. I had to call them to ask if my stuff was ready never heard back from them if I didn’t call them. I spoke with 3 different people to change my phone number because someone put down the wrong number. I have been very disappointed with how Hyundai lacks in customer service.And I’ve only had the car for like two weeks. Oh but they were quick to call me back when I had a family emergency and wanted to return the car in a couple days.

Overall best experience! Thank you to Martin Santiago for making it all fast and simple! Best customer service experience!

Well after we had this new Santa Fe car for a few months now, we have definitely have change are mines! We’re so disappointed in it for comfort, performance and gas mileage, and honestly will be going back to a ford as soon has possible. So we will be seeing Corwin ford dealership here Tri- Cities Wa. soon!

As a business owner, customer service is so important to me when Im visiting a business. I routinely get my oil changed at Speck Hyundai. Jessi in the service department is always happy and makes you feel welcome the minute you walk in the door. Thank you Jessi!!!!

Handled my appointment quickly and did a great job with their service. Jessi at the Service Desk was outstanding and very personable..

Speck Hyundai went above and beyond when my Hyundai Sonata had issues. It’s 60,000 mileage warranty had barely expired but they got on the phone and fought for me as their loyal customer! They were able to get all repair costs covered and I’ll have a safe car to drive again! I will do all my car related business here no questions asked and I recommend everyone do the same! 🙂 Big thank you to Jessie and Mike for handling all this.

We have always taken out Hyundai vehicles here. First our veloster, now our Santa Fe. Service is excellent!

Ill leave this here as well,$60,000 is a big decision for a car. Hell, thats half the value of a house. You cant make an uninformed decision with that kind of money. This dealership wanted commitment before test driving a vehicle? Did you want a picture of my bank accounts? Definitely lost my money...

Friendly service, prompt greeting, work done in a timely fashion, vehicle returned clean.

Everyone was nice and wore masks!! Great people!

Both their service and sales department are amazing.

Iam always very satisfied with the friendly customer service provided in the Service Department in the Speck Hyundai of Tri Cities! They provide timely appointments and do a good job of explaining work that is needed on my car. I would recommend them to my friends and family!

Great customer service! Ive always felt welcomed here & the employees are kind. The waiting area is nice with plenty of room. Thankfully they have a kids table that has crayons & coloring pages which is a lifesaver when you have your kiddos with you.

I appreciate the services they provided for my car and making me and my son feel welcome and taken care if we needed to go run an errand.

Got in and out fairly quickly. Nominal pricing for oil changes and regular services. Would recommend.

F what is beingHave always been kept informed on status on workKept up on progress on work. Informed about any delays.

Absolutely enjoyed my experience with Jovanny Zarate on getting my car. He has a great attitude and and a real desire to make sure you get what you want. He brings no added pressure to the table and overall he makes the process of getting a car easy and relaxing.

Worst car buying experience ever. Talked to several different people there and all but one were rude and condescending to me. They were misleading with information about the vehicle and about the price we were discussing and then blamed me for “misunderstanding.” We only continued dealing with them because we wanted a very specific vehicle and they had the only one we could find. We were coming from 4 hours away to get the vehicle which they also knew. We finally finished the deal and left, but 3 hours later the check engine light comes on and 2 of the o2 sensors are bad. I understand buying a car means “as-is”, but I can’t believe 2 parts went out as soon as we left the dealership. Called to talk to a manager about the “coincidence” of parts going bad as soon as we leave as well as the terrible attitudes we dealt with, and when the manager finally called back 2 days later it was to tell us to bring in the car from 4 hours away to clear the check engine light and if it came back on it was our problem anyway. Never acknowledged our frustrations with staff or communication. Horrible service, customers don’t matter to them. Would never return.

A 1 service. Always quick and courteous.

My entire family has now been in to see Marcus Thompson. Needles to say we all now own new cars. He is a very easy going man very kind and willing to do whatever it takes to get you the car you want! Such an amazing experience and i assure you I will see him again for my next car! My money is on him and id suggest and refer him to anyone who needed a car, do yourself a favor and go see Marcus and all of the great people at this place!

Great cars, good people, Big Andy takes care of his customers very well. And Brian in service is awesome. Go by and see the gang tell them Paul Sent you.

They went out of their way to help us. Set up a rental car for us to use while the car was being fixed, were quick & friendly.

I bought a 2014 Elantra last night! My boyfriend and I have never been so happy! Not only is the car so quiet and smooth is really has EVERY feature I was looking for! My salesman, Colin was really nice and answered all of our questions honestly! He was extremely helpful! Also, the sales and finance managers made everything go really smooth! I couldnt have asked for a better car buying experience! If youre in the market, GO TO SPECK HYUNDAI!

I just bought a new car from speck Hyundai and I loved their customer service.. Everybody was so nice and thoughtful.. I want to give a big thanks to Isaac Vera for helping me pick the right car. I am in love with my new #elantra. its really a gas saver.. To everybody out there looking to buy a car I definitely recommend speck Hyundai. thank you to all the staff at speck Hyundai

It was amazing. They went the extra mile even delivered the car to my house.... best car buying experience ever. Sales guy Mike Gibson is amazing. Great job guys...

Very courteous customer service folks. Timely service. Good location.

The sales man Jovanny Zarate who worked with my mother was courteous and very polite and never pushy. He went above and beyond to answer all of our questions. I will do all of my cars business here, no questions asked and I recommend everyone to do the same. Big Thank you Jovanny for helping us.

Id forgot to include the wheezing coming out of the right front air receptable when I made the appointment for regular service. I mentiioned it when I checked in for the regular servicing and indicated I probably should return to have this addressed, however the service dept followed through with both the new problem and the regular serving. Ive been unable since that time to use the car far enough out of town to drive 55-60 mpr to see if the wheezing is continuing (the air filter had been replaced during the servicing time. Im pleased with the departments ability to address both my regular servicing and the additional concern about the wheezing.

Ive been coming to this dealership for my oil changes on all of my cars for years! I will NOT go anywhere else!!! They are not like most places where you have to worry if your vehicle is getting tampered with! And you get a free car wash and vacuum with your purchase! They have treated me with nothing but the up most respect! I will recommend them to any one, any day! 5 stars!!

I’m disappointed with their service department. I took my car to them for repairs thinking that they were professionals and it turns out I would of been better off taking it somewhere else. I spent more money and time that I had to. LOL I’m not a mechanic and I figured out what was wrong with my car. They messed up 😡

I took my car in for work. They gave me a loaner for the day as I live 70 miles away. A part they needed for my car came in defective. They needed my car longer. I had to go home and work the next day. They let me take the loaner and BROUGHT my car to me a few days later. Excellent customer service!

We love our New Santa Fe! Great SUV, fun to drive and like the 3rd row seat option. Transaction was smooth. I appreciate that.

Our overall experience here has been great! We appreciate the friendly staff and great service! Weve purchased 2 cars there and would go back!

Great service! Got me in and out as quick as possible, did everything I asked, and everything that needed to be done on the car (they discovered tyre damage during their inspection, so they had to replace the tyres), and they didnt take any of more of my time than they needed to, and I appreciate that!

I’ve bought three cars from speck and I won’t go anywhere else. Their customer service is great. Everyone is very friendly and helpful. I highly recommend this dealership.

Have to commend Jovanny Zarate. Its been quite some time since I have had a good experience at any dealership. No pressure, informative and gives you the impression he genuinely cares.