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Corwin Ford Tri Cities
1225 n Auto plex way, Pasco, WA 99301, United States
Comments
Ra
Review №1

I may not have found the vehicle I wanted here (my schedule presently makes it prohibitavely difficult to make it to the lot before vehicles I am interested in are sold), however the sales team at Corwin Ford did an excellent job communicating with me the entire time, Emma was incredibly helpful and patient, and I regret not being able to make the trek from Moses Lake to check out the wonderful trucks I was looking at on their lot. When I am finally able to make my way out there, I hope to be able to have them help me find the perfect truck

Ev
Review №2

I just bought a truck from Corwin Ford and am very happy with the service I received from the management financial and sales staff. I think I got a fair price for my trade-in from Corwin. Devon Chavez is courtesy and knowledgeable of what he is selling. I would highly recommend you look him up if you are in the market for a new or used vehicle.

Je
Review №3

I highly recommend Corwin Fords Service and Quick Lane departments. I worked with a great service advisor - Doug Butler - who was prompt and professional in his interaction with me. Whats really amazing about their service (service campaigns for my 2017 Explorer) is the fact that I purchased the SUV used from another dealership in the Tri--Cities. I HIGHLY RECOMMEND Corwin Ford Tri Cities service and Quick Lane Departments and Doug for his customer service skills, excellent communication, and attention to detail.

Te
Review №4

TJ Tolliver is OUTSTANDING! I was coming from Seattle to the Tri Cities (3.5hr drive) and we were able to work out every detail over the phone. A professional at every turn. Would recommend Corwin Ford if in the market! Plus what makes Corwin Ford Amazing is they didnt have their Vehicles marked up over MSRP. Straight forward transaction with no BS. 100% would buy from TJ and Corwin again.

Sa
Review №5

TJ was great made everything smooth and easy since I was coming from out of State to pick up my truck . Would recommend Corwin Ford if in the market. Plus what makes Corwin Ford Amazing is they didnt have there Vehicles marked up over MSRP .

Le
Review №6

An update as obviously I am still upset with the service from Corwin Ford as well as some advise for people looking to order a truck. As I told the sales manager when I spoke with him I had found another dealer out of state that was offering 2% under invoice but I hadn’t gone with them because I had already had an agreement with Matt that I was happy with. I also had not tried to renegotiate the Corwin price because again we had an agreement even though it would have saved me $1300. After Corwin would not honor their agreement I ordered my truck through the other dealer. I received a signed purchase order and got an email from Ford stating that my order was received the same day. Something that Corwin didn’t do for almost 1 month. I also just received $3000 promo from Ford so now I’m almost $8000 less then the price Corwin tried to jack me with. Bottom line is shop around, it’s worth it……Unfortunately I am forced to give a star. Im sorry this review is a little long. The bottom line up front is I received horrendous customer service and I would not recommend Corwin Ford to anyone. They did the stereotypical bait and switch with prices.A little over three weeks ago I called asking about Ford Super Duty trucks. Admittedly the first phone call with Matt F. was very pleasant and informative. I decided to custom build and order a 2022 Super Duty through Corwin. I emailed Matt my build sheet and asked him to verify he received it. I didnt hear back from him so after a week I called. He told me he asked someone to send me the invoice build sheet and they didnt so he was going to send it to me himself. I reviewed it, we agreed on a price, I initialed and signed it then sent it back. I also asked him to send me paperwork verifying the price because I had heard stories about dealers changing the prices once the vehicles arrive. He said he would and he also said I would need to place a deposit which I was willing to do. I again didnt hear back from him so after over a week I called again. After not returning my calls I kept calling and eventually got him on the phone. He told me he would send me paperwork with the agreed upon price and that he would have someone from finance call me to take the deposit. Shockingly no one called so after another day I called and spoke with manager. He looked into things and told me that he spoke with the sales manager who worked with Matt F. on my truck and the price was actually $2000 more then we agreed upon. After a long discussion about what occurred I told him it was unacceptable and I expected the agreed upon price to be honored. He told me he could not authorize that price and would need to discuss it with someone else. After seven hours he called and told me Corwin would not honor the price their salesman agreed to.

Ma
Review №7

My salesperson, Stephen Huang, was fabulous to deal with. He found me the vehicle I wanted when it wasnt even listed on the lot yet! He made the process easy and painless, not pushy and very informative. There really is nothing he could have done better! That being said, Ive given them 4 stars rather than 5 simply because the process did take a long time. I did two test drives and was at the dealership from 12:45 until after 5pm. So, they could have done a little better if theyd just told me to leave and call me when the paperwork was done. Im VERY happy with my Ford Explorer ST and if youre looking to buy, I definitely recommend working with Stephen.

Ke
Review №8

I recently purchased a 2021 f150 and a 2021 bronco from Corwin. The sales experience is as good as it gets. Tanner Davis, Stephen Huang and Marcos in the sales department made my purchases enjoyable as they were stress free. These guys are the best in the business. I would recommend Corwin to anyone and would further say that Ford has a great group of people representing them at Corwin. Im very impressed.

Su
Review №9

This was my first oil change of my new car. I was emailed saying it was time to change my oil. I called and made an appointment. The date was reasonable, not a long wait. I arrived at 2:30, a little early, but not a problem. The service was quick, great and wonderful group of people that worked on my car. They did the oil change, rotated my tires, refilled(topped off) my fluids, changed the filters, checked and put air in my tires and a few other things + washed my car. They did all that in 33 minutes and I was on my way. I love everyone at Corwin Ford. My only go to dealership!!

Tr
Review №10

I just purchased an Explorer ST from Corwin and the process was very smooth. My salesperson Emma was great and made the whole process really easy. Im really happy with the car and happy with the buying experience.

Ma
Review №11

We recently bought a 2019 Ford Expedition Platinum from Emma Harvey at Corwin. Emma was a consummate professional from negotiation to delivery - well beyond her young age. Emma picked me up at the airport in our freshly-washed, sparkling Expedition with a warm CONGRATULATIONS! and a big smile on her face. We were able to complete most of the paperwork in advance, so the visit to the showroom was uncomplicated and consisted mostly of her showing me all the bells and whistles in the car. Amazingly, Emma knew every function of the car and was able to answer all my questions without a pause. I drove away feeling like she gave me a fair deal and treated me like a king. I would recommend Corwin and Emma Harvey to anyone looking for a good car, a good price, and great customer service!

Je
Review №12

This was originally a 1 star review.But Corwin went out of their way to make it right.I drove 4 hours to buy a car, but due to an oversight, they hadn’t done the inspection yet, and couldn’t send me out with the car.I drove home quite miffed.However the next day they called me to make it right.Ended up delivering the car for free and offering some other perks.I was impressed by their desire to make it right and their follow through

Ca
Review №13

Quick Lanes is a great experience. They are easy to communicate with and they are very thorough. I like that they have a check list that they give you of not just what they have done, but what will need to be done in the near future.

Br
Review №14

Had appt scheduled 7:45 am for an oil change,a recall for an ecm update and a check engine light concerning a def tank heater issue. Oil change was not done but the recall issue and the def heater were completed. Was told def fluid was topped off when the def heater tank was replaced, but it wasn’t. The Service writer Michael was very helpful but I probably won’t go back again.

Ro
Review №15

I was in the market for a new car and dropped into Corwin. Found a car we really liked for a fair price. Will was a great sales person. He was knowledgeable about their stock and did not pressure me or push me towards any specific car. I was happy enough with the experience I ended up buying 2 cars. Corwin is a classy outfit that does business the right way. Certainly would recommend to others.

Au
Review №16

Our sincere thanks to Emma Harvey for all of her help buying a car out of state and 200 miles away. Through phone calls and texts she carefully guided us through the buying process; promptly answering our questions and setting up everything we needed for a very pleasant experience at the dealership.We would encourage anyone looking for a car to see Emma and her coworkers. 5 stars

Br
Review №17

I bought this truck online. I was told the vehicle would be clean up before it shipped. They never told me that the vehicle was own by a smoker. There service department should have at the very least use a ozone generator on it .Didn’t happen. Also truck was brought from Washington to Texas in an open car trailer it was filthy when it got here did not receive temporary plates.

N
Review №18

Recently bought a new to me old beater and Emma Harvey helped me throughout the entire process. She was honest and straightforward. Didn’t over sell it and understood what I was after. Truly no pressure. Definitely would recommend her and the entire team if you’re looking for a vehicle. Also the buying team actually surpassed my expectations with regards to the value of my trade. Well deserved five out of five.

Ce
Review №19

Fabian and Daniel did an amazing job getting me and my wife our dream car. They were super kind and caring to our needs and wants. We originally thought we weren’t going to be able to get the vehicle, but Daniel and Fabian went above and beyond to make sure we were able to get the financing we wanted. Get your car here they will treat you like family and get you exactly what you need.

Cr
Review №20

They made buying a used car a very easy and relaxing experience. The sales floor was spacious clean and comfortable, clean, and comfortable. The finance department went above and beyond to get me a better interest rate than my bank wanted to give me, and they have done everything they can to make sure Im completely satisfied with my choice. At no point did I feel pressured or unwelcome. Hopefully I dont have a need to come back for many years to come, but I absolutely will make them my first stop if I ever have a need for another vehicle and wholeheartedly recommend them.

Kn
Review №21

I am very impressed with the service I got from Corwin Ford. I came in for an oil change and got a 5 star service. They inspected my vehicle, rotated my tires which I didnt expect and even washed my car ( also didnt expect) I was so surprised. Never have I ever gotten a service like this for an oil change. They even have a printed report for everything they did and inspected. They didnt hassle me or suggested unnecessary works even when I asked if my car needs anything done. I dont know a lot about cars and they couldve easily said a thing or two and I wouldve said okay but they didnt take advantage of me. Im very happy with them. This will be my go to carservices from now on. I highly recommend. Also Ididnt wait long for it to get done. Fast, high quality service. The staffs are also nice. Thank you everyone.

Ma
Review №22

I had an urgent need, and I was treated like family. Thank you Doug for being so helpful and keeping me informed all along the process. Excellent customer service is a fading concept, but not at Corwin Ford Tri-Cities! I recommend Corwin Ford without reservation to take care of my vehicle repair needs. Thank you, Mark

An
Review №23

This was an out of state purchase that they delivered to me. The beginning of the transaction went great and I feel I paid a fair price for the vehicle. The problem came after they got my deposit on the vehicle. After getting my deposit I went on the back burner. At this point it became very difficult to even get them to call or text me back. It was month end and they were too busy trying to get additional sales on the books to finish helping me. It took them a full week just to email me the paperwork to sign. Then, because it took them so long to get me anything, even though I overnighted out the remainder of the funds to them on a Thursday, they were not able to send the truck until the following Tuesday... even though they told me the whole time that they had it all set up in advance and would send the truck off as soon as they got my funds. A very disappointing way to display customer service.

Lo
Review №24

Good experience, a little difficult in getting any apointment but understanding that they are busy. Quicklane folks kept in contact with me and found additional things on my truck that also required attention. Thank you for all the hard work.

Au
Review №25

Devon was great. Not pushy. Sent me some options to look at. Asked what I was wanting vs not wanted. Process was a bit long start to finish but it gave us time to chat and talk about the business and vehicles.

Je
Review №26

I found a car I was interested in on Corwin Fords online listing. I emailed Emma Harvey and asked her for more information and details on the pricing. Emma was very prompt. She gave me a great deal on a car I really loved. I was so impressed by her service and attention to detail. She had the car cleaned, detailed and filled with gas before I drive it off the lot. She was great company during the test drive and explained some features of the car that I hadnt used before (of course I later showed my wife and acted like I had known all along😁) Emma made the buying experience a joy and she was able to get me in my new car and out the door a couple hours after the email. I loved how quick she was to get everything done. I would highly recommend buying a car with Emma on Corwins online listings.Jeremy Anderson

Ja
Review №27

Great service and a great price. Was very impressed with With the dealership. I dealt with Laura Ayala who was very helpful. She did not pressure me on the same and answered all of my questions. She helped me compare the Ford Escapes I was looking at. Very good experience, best I’ve had with any car dealerships.

It
Review №28

Had a great experience with Devon Chávez! He did everything he could to help us out with our GMC Canyon! Great guy and very well mannered!

Ca
Review №29

The reason for the service visit was because if a Ford Motor Company recall. The service was done in a timely manner. The service representative, Mark, made accommodations because I had traveled some fifty miles and needed to await completion of the airbag issue. He coordinated efforts for that. The experience in the waiting area was good. It was extremely comfortable; precautions regarding Covid were apparent in seating and signage.

St
Review №30

We wanted to get a truck and wanted to keep the price down. Josh Keller was referred to us by a friend and so we made an appointment with him. We test drove one truck and then said let us think about it. No pressure. We went back a week later and after talking with Josh decided to test a F150. We love that truck but it had a lot of extras we didnt want and missing things we did want. So we sat down with Josh Keller and he helped us order the truck we wanted. It took 3 months of waiting but we now have a brand new F150 the color and all the extras we wanted in our truck. Josh made it simple and called us as soon as it arrived. The paperwork went fairly quick and Josh was there for us all the way through the process. Call Josh Keller at Corwin Ford he will help you find exactly what you are looking for.

An
Review №31

Very happy with Corwin Ford Tri Cities! TJ helped with my vehicle order, answered questions, and kept me updated on delivery. He even came in on his day off to assist when we picked it up. Made the process easy for us.Thanks for everything! Love my new Bronco Sport!

Da
Review №32

Although I had an appointment the sign in wait time was long. I was the only person waiting but the counter folks had other activities that apparently were more important than acknowledging me or signing me in. Good news was that my truck was serviced quickly (about an hour) and was washed and waiting for me when I came to pick it up. Four stars, would have been five if someone had bothered to notice me while I was waiting to sign in.

Se
Review №33

I was told “all the fluids under the hood were topped off” but found my windshield washer fluid and my power steering fluid both quite low after inspecting them myself after picking up the vehicle.Engine Oil life was reset on the cluster which was nice.

Ha
Review №34

Mark, one of the best advisers at Corwin. He went above and beyond to solve my issues and service my truck. He provided both ways ride for me. Thanks a lot Mark, have a wonderful time

Ca
Review №35

Juan was the kindest and most honest service manager I’ve ever had the pleasure to work with. He communicated clearly and early. He always had a smile and kept asking me if there was anything else he could do. He made sure all my questions and concerns were addressed. I’d recommend using Juan at Corwin Ford in Pasco to manage your car’s service needs.

Me
Review №36

I traded my F150 in on the Bronco Sport here with Brenden Bender. They didn’t give me the trade in value I expected and it was a lot lower than a few other car sales places and KBB trade in value. I looked at a bronco in Boise at the Corwin Ford there and they gave my a trade in value $2,000 higher!! They included some rubber floor mats to try and compensate the loss, but I could have easily bought those with the 2 extra grand. I was a little disappointed with that but they were the only place around with the exact bronco I wanted, so I took the loss. Brendan was very nice and tried his best to make this right. I’m very happy with my purchase!

Am
Review №37

Excellent dealership! Staff is friendly, helpful and service is great. Helped us find a new vehicle after ours broke down, from out of town. Staff stayed late to help us get situated and on our way. Will make the 1,000 mile trip to purchase future vehicles from Corwin, impressed us so much after dealing with horrible dealerships in our home state!

pe
Review №38

Brenden and Fabian were great. Listened to what I wanted and didnt pressure us for anything. Great buying experience. Will definitely shop here again.

St
Review №39

Great customer service, fair pricing and trade-in offer, and a really pleasant car buying experience - ask for Josh Keller!I was in the market for a new car but hadn’t planned on buying this particular weekend, especially since I was just visiting and live 4 hours away! The new Bronco caught my attention and I had to take it for a drive! Absolutely loved it but it wasn’t quite the right fit for what I needed. Decided to sleep on it and I probably would have looked to purchase something closer to home instead if it wasn’t for Josh’s great customer service and friendly, low-pressure approach! It’s like finding that amazing hairdresser you’d gladly travel long distances to keep seeing after they move away! I will definitely be making the trip back when I’m in the market for a car again! Loving my 4Runner in the meantime!

Ja
Review №40

I love it when a appointment is giving and est time said to allow for a hour.And Corwin Quick Service team had me in and out within a hour.Job well done thank you for the extra care given with oil change, tire rotation.What a nice surprise you even included a Car Wash.Thank You 😊

Co
Review №41

The salesman I worked with, Rafael Pires, was extremely kind, helpful and transparent with me. He was down to earth and did was super thorough with helping me and the process. Even after I bought the vehicle he has kept in contact to make sure everything has been smooth. Its a used vehicle, and after the purchase I noticed some small problems which were addressed by him. 6/5 stars

Ro
Review №42

Found my unicorn on line at Corwin Ford Tri Cities. Text and emailed, response was almost instant. Daniel was great. Most details were handled with text, as I live some distance away. All very smooth. I bought an excellent car at a fair price with minimal effort. Would recommend Daniel, he did a Great job, communications very smooth.

Ma
Review №43

Great customer service friendly people and fast service thank you love my new car

Mi
Review №44

They are really busy, you have to make an appointment about a month in advance. But the service is great! Bert kept me informed and everything went smoothly.

Te
Review №45

Buying my Mustang from Cisco Rios was the easiest and BEST car buying experience I’ve EVER had! I’m 66 years old and I’ve purchased a LOT of vehicles. Most times I was left feeling in the least taken advantage of and treated rudely as soon as the sale was done. Not with Cisco! He was knowledgeable and friendly. Plus he treated me with respect and kindness. 🙏GRATEFUL🙏

Ni
Review №46

I brought two of my company vehicles to Corwin. Mark was fantastic! He was extremely eager to help and worked wonders with the company. He went the extra mile. I would absolutely return our entire company fleet to the hands of Mark and Corwin. It was a true pleasure to work with him.

An
Review №47

I got a good vibe from this place compared to a couple other dealerships I checked. I needed a replacement car ASAP and Matt F. was great. He was straight up and knowledgeable, and also went beyond his scheduled hours to accommodate me, he also gave me a ride back home. I’d recommend this place to anyone.

Te
Review №48

I recently went in to Corwin to look at a Blue Metallic 2021 Explorer ST they had online only to find out it had been sold the day before. The saving grace was that the salesperson, Brenden Bender, went over with me in detail what I was wanting in the Explorer ST before going off and finding not only a match, but one with a couple of additional options and an even better color of blue that I really liked. Brenden did a fantastic job. He and the finance office were a joy to work with. Also, a big thank you to Brenden for the extra time he spent to go over the operation of all the technology found within the exceptional Explorer ST.

Pa
Review №49

Cisco at Corwin Ford did an excellent job! He took the time to line out all of our options without any unnecessary pressure. There were a lot of details to our trade-in and purchase and he diligently took care of all of those details. He also saw the deal through to the end. I would not hesitate to recommend Cisco and Corwin Ford. Thanks for a job well done!

Do
Review №50

Corwin is my good to for vehicles and service. I have experienced nothing but stellar and courteous service. For example, it was time for new tires -truck tires. Mucho bucks, right? The service agent presented the quote for 4 tires, etc. Yikes! The service dude found PULL OFFS in the tire I wanted. SCORE!!! Saved me about half of the Org price. Smiles! 😃👍🏻

Ne
Review №51

Completely professional salesman,easy buying experience,top level dealership of course & now lifelong customer Alan Denhoed best salesman of the year! Thank you again!

Dr
Review №52

Martin Santiago did really good job getting the car we want and price we can afford. Thank Sir for your help.

An
Review №53

Rafael really helped me figure out and find what I wanted, then helped me make it mine. I always feel at home at Corwin. Such a great group. I wasnt sold, I was assisted. And I am happy.

Ma
Review №54

Brenden Bender offered us enough information about the 2021 Ford Ranger options that we were able to make a well-informed decision. We had not been planning on making a purchase on that day, but Brenden was able and willing to work with our budget and gave us a fair value on our trade, which made the sale happen. We are thrilled with our purchase and the buying experience at Corwin overall was pleasant. Thanks again to Brenden Bender for helping us find the right truck for us!

Pa
Review №55

My truck unexpectedly lost power while I was hauling my toy hauler to the Olympic Peninsula from Boise with my wife and son. This is likely our last RV trip before he ships off to the Navy. I scanned the computer for codes but knew only a good Ford technician could determine the cause for sure and what I thought it was required special tools anyway. Limping along we called all over the area trying to explain our situation and see if anyone could squeeze us in. Almost everyone was quick to say there was no way until I spoke with Jere at Corwin. Their service schedule was jammed too but Jere empathized and advocated for us to management who let a technician diagnose it and schedule a repair. Jere called me the next morning to update us giving us hope our trip might soon continue. I really cant thank Jere, the technician, and Corwin leadership enough for going above and beyond for us!

Je
Review №56

Excellent place to buy a truck. My salesman I worked with was very professional and didn’t try to pressure me at all into the sale. Corwin gave me what I wanted for my trade-in when the dealerships in hermiston wouldn’t. I appreciate their help in getting me into a new 2021 f150. Thank you Corwin Ford 👍

Ji
Review №57

Absolutely great people.They will treat you like you are their best friend. Mayor Jim

Ma
Review №58

This is our 3rd vehicle purchases through Corwin Ford of Tri Cities. We have loved the experience, staff and our vehicle purchases. This time we had the opportunity to work with Martin Santiago and Brenden Bender they were both amazing. They helped answer all our crazy questions, they found solutions and negotiated the best deal possible. We are already planning and discussing our upcoming Ford lightning purchase and can’t wait to work with them again.Thank you Corwin, and thanks Martin and Brenden.

Le
Review №59

Bought a great car from Laura Ayala. I made several trips before deciding if I really wanted payments again. She was always smiling and very helpful. Everyone there I dealt with was awesome. Thank you for making it easy and being so patient with me.

Kr
Review №60

Will Snell is a great asset to Corwin. He made the process as painless as possible and I highly recommend him and Corwin to everyone, no pressure, a staff who has fun with co-workers as well as their customers but still focused on providing excellent customer service. Thanks for working so hard to put me in my dream car.

To
Review №61

Ask for Emma Harvey, she is the best! She is amazing and makes the process really smooth. She goes above and beyond for her customers and tries to help as much as possible. Great service!

le
Review №62

Service is great albeiton the expensive side.2019 for flex limited.1 oil change and a cabin air filter replacement came to 150 bucks.When I dropped the vehicle off, I was asked if I want a car wash and said yes.Driving the vehicle home I noticed bugs still on the windshield.Granted it was several days that my car was at the dealership but if it was washed the bugs should have still been cleaned off.

Ji
Review №63

This was my first time using the quick lane, or getting any service done for that matter. I am very pleased. I arrived for my appointment a little early and they took me in right away. They were very fast and answered all of my question (new truck owner). Great experience!

Ch
Review №64

Matt Frankenfield and Alan Den Hoed have both been caring for my Familys FORD purchases for numerous years now. Our entire process with this last purchase was outstanding from test driving, to financing, to delivery of the truck. I highly recommend Corwin Ford Tri-Cities, and look forward to working with Matt and Alan in the future.

Ja
Review №65

Customer service was outstanding! Needed a new battery, they installed it quickly and professionally. It starts better than ever! Thank you Austin!

Ur
Review №66

Stephen Huang was awesome! Made it so easy for me to get the car I needed! Was super kind and helpful! Wasn’t pushy at all! And made sure the car was what I wanted!

Ba
Review №67

Everyone was very friendly and efficient. The service was done in a timely manner.Mark took care of ordering my, recall, backup camera and made an appointment for me to have it replaced.I highly recommend Corwin Ford.

Ja
Review №68

Awesome service,Highly professional staff knowing what they’re doing. Skyler our salesman was awesome since the beginning of the deal.He got us going in about just 15 minutes.

Re
Review №69

I’d like to give a shout out to my salesman Arie. He took the time to answer my questions and any questions that might arise. Very stress free and worked very hard to get my deal together and it was smooth. I’ve wanted to purchase a vehicle from them for years and finally got the opportunity! Can’t say enough good things about them! Thank you very much!

JB
Review №70

My husband was looking for good deals on trucks for what seemed forever. Saw some on Corwins site and reached out to Devon, gave him the range and what specs we needed and were looking for. Not only did Devon find us a great deal, he found one with everything we needed, wanted and then some!!! The customer service was great and we didn’t feel pushed or rushed and when I had millions of questions he was able to confidently answer them or made sure to find the right answer for me. Highly recommend going to see him. He will track down and is determined to find whatever it is you’re looking for. Also feel blessed considering there were three or more others that were interested in it.10/10 will not buy a truck anywhere else.

Ke
Review №71

Jere serviced my car, and he was very knowledgable, and knew exactly what to do. This service couldve cost me a lot more elsewhere, but he was able to fix my vehicle AND save me money?? Yes, please! Thanks Corwin Ford and Jere!

Pa
Review №72

First off I’d like to say I’m a Chevy guy! But the experience I had at Corwin Ford was amazing! I bought a 2018 Ford Fusion SE hybrid for commuting to and from work. Matt Frankenfield is not your normal sales rep, he went out of his way to point out any issues that they needed to address on the car before we take it off the lot. He is extremely knowledgeable about the vehicles he sells and has a lot of experience across all manufacturers out there. If you are looking for a good honest car sales rep Matt is the one to go see!

Lo
Review №73

Cisco is the MAN! he not only provided thorough customer service, but he was fun to talk to. you could tell he really cared, and wanted you to have the most ideal experience. i will be going through Corwin Ford for the rest of my life, thanks to Cisco.

Je
Review №74

I needed to buy a dependable used car and found a very nice used Volvo at a great price. My salesman, Daniel Medina worked hard to get me good financing and the additional services I wanted with no pressure buying experience. He even delivered my Volvo to me in person. I am impressed and would recommend this young man and the dealership when you need a used or new car.

Jo
Review №75

Corwin Ford quick lane is always great to deal with. If you just need routine maintenance done they’ll get it handled quickly and professionally. Gere in service is the man to go to if you need any repairs. Customer service is top notch.

Vi
Review №76

Bought a Dodge Charger from them. Atmosphere was nice, and they got a good deal through a bank,but first time buyers beware. They’re quite pushy with their warranties. Also, they did a terrible brake job on the car before they sold it. Put brand new brakes, but left the old rotors on. Now I’m left having to replace all the rotors and brakes out of pocket, as the car makes a horrible squeaking sound. Check your car thoroughly when purchasing from this place.

Ge
Review №77

Was treated very kindly by Laura the sales lady. Love my new car. It’s a 2019 Ford fusion champagne color and I named her Bubbles. It has all the bells and whistle’s in it. Which is hard for me to understand. I will have to go back to Laura and have her go through it with me again. She’s such a sweet girl. All in all I am greatly satisfied with what I’ve got. Thank you Corwin Ford.

Al
Review №78

A professional acquaintance of ours recommended we talk to Josh Keller concerning purchasing a new pickup. Josh was very helpful in answering questions and providing information. We took about one month making our decision, which involved considering 3 different classes of Ford pickups. During this time Josh was very patient and didnt put any pressure on us. He then helped us in placing an order for a pickup with the features we wanted.

Ma
Review №79

Great service at a very reasonable price! Thank you Corwin Ford!

Mo
Review №80

Call to see if they could fit me in the day I called... Power Steering was acting up and need to be serviced... He said bring it in. I showed up in 15 minutes. He took it in and had it done in an hour... That kind of SERVICE is unheard of these day. Outstanding job by everyone. Thank you so much.

Wi
Review №81

I spent a lot of time looking for vehicles at a lot of different dealerships. While I had some positive experiences at other places they didn’t also have the car I was looking for. The nice think about Corwin Ford is that there was always new vehicles to look at if what they had that day wasn’t what I was looking for so that eventually I found exactly what I wanted.

To
Review №82

Quick lane advisors are great to deal with, Always professional and friendly. Got me in on a walk in and took care of my truck fast. Give these guys a raise.

De
Review №83

No one is perfect. Corwin is as close as you can get. They always do right by me and I am always pleased. Thanks Corwin Ford!!!

Va
Review №84

Service and accessories department is extremely helpful and professional. They go above and beyond to take care of their clients. I will definitely use them again!!

Da
Review №85

I had a great experience purchasing a new vehicle at Corwin Ford. My sales associate, Skyler, and the rest of the staff were friendly and easy to work with. Highly recommend this dealership.

St
Review №86

Did paperwork ahead of time and approved me for amount I needed. Got me a good rate and walked out with a new truck. Would go there again. Very helpful and professional. Would buy another vehicle from them in the future.

Ce
Review №87

Friendly staff.Thanks to Fabian for helping me through the process. he was very informative, yet not pushy. highly recommended.

Lo
Review №88

The service team at Corwin Ford (particularly Angela Hancock and Michael Cunningham) have been accommodating, professional, knowledgeable, and friendly through my trucks recent situations. I appreciate their service with a smile and catering to my sometimes anxious demeanor. Thanks all!

Mi
Review №89

Purchased my car through Corwin with salesman Mario Lara. Everything was handled very professionally before and after purchase. They say to do business “locally” but after a bad experience within my hometown, I’m glad I went elsewhere. Very pleased with customer service and my experience with Corwin!

Pr
Review №90

I always trust Corwin with my vehicle purchases and maintenance. Alan Denhoed is awesome! I have bought my last 4 or 5 cars from him. He is knowledgeable and actually listens to what you need / want in a vehicle. He truly goes above and beyond. Look no further give Alan a call you wont regret working with him!!

Da
Review №91

Tough time to try to find a new truck with the COVID backlog. Thankfully I crossed paths with Sam at Corwin Ford. Sam worked really hard to find us the perfect truck, but also to get us into the truck quickly and very painlessly.Sam has followed up with us since we drove off the lot in our pretty new truck and has made sure to address every single thing we could expect to see (connecting to apps that will benefit us, etc.) The dealership was great, but Sam was the one who made the experience a 10 out of 10 for us.

Bi
Review №92

Adrian Quintero was very helpful in getting my 2018 F 150 and also helping work with Daniel with the extended warranty. Thanks again men!!

Dr
Review №93

Had a great experience with Corwin. Will Snell was the sales man I was working with and he did his best to give me a great experience and he did extremely well. This organization will definitely get my business again.Will was knowledgeable and if he didn’t know he would admit it and then find the answer. He was not pushy but if you needed him he was not far away. I would definitely work with Will again.

Ca
Review №94

Really kind and helpful sales people here. Great experience. A+

Mi
Review №95

Quickly performed service, and got me back my vehicle. Found an issue and called to confirm if I wanted it taken care of. Managed to knock it out cheaply, and still get me back in my ride ahead of schedule. Would recommend!

Br
Review №96

My salesman, Martin Santiago, was the best salesman I’ve ever had an interaction with, And I have purchased 12 vehicles previously. This man has definitely gotten a attitude and demeanor I’d really like to see in all.I love my new truck I purchased from him. I would like to have gotten some of the options available for this vehicle. I wanted it blacked out, and I would have gotten the winch as well.Brian

Mi
Review №97

Service was quick and efficient. Will definitely bring my car back here for scheduled services

Th
Review №98

Matt did a fantastic job helping me find an AWD car! He made sure to find me a car that had everything I wanted!

Sh
Review №99

I am thoroughly pleased & impressed by the service at CORWIN FORD. Doug’s customer service was outstanding. He kept me informed about the status of your vehicle & was always quick to reply to my questions. I especially like being able to text! That is a great feature!

Oz
Review №100

I regret I bought a car from this dealer!!They sold me a brand new car but it’s used. 650 miles on it, i bought the whole insurance and warranty extensions but i’m stuck with a broken Ford Explorer!!!!I can’t even get a service day in the near future!!!They are not helping on anything since the day i signed the contract.Its 2021 ford explorer st and turbo does not work . Also engine has problems .I will have to take it to an other city service probably .They tell you all the lies till they sell the car and then, your are with your own…

Information
100 Comments
4.1 Rating
  • Address:1225 n Auto plex way, Pasco, WA 99301, United States
  • Site:https://corwinfordtricities.com/
  • Phone:+1 888-379-9774
Categories
  • Auto parts store
  • Auto body parts supplier
  • Ford dealer
  • Car dealer
  • Car service
  • Oil change service
  • Truck accessories store
  • Truck dealer
  • Truck repair shop
Working hours
  • Monday:10AM–6PM
  • Tuesday:8AM–8PM
  • Wednesday:8AM–8PM
  • Thursday:8AM–8PM
  • Friday:8AM–8PM
  • Saturday:8AM–8PM
  • Sunday:8:30AM–7PM
Offerings
  • Oil change:Yes
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