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Subaru Service
North Olmsted, OH 44070, United States
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Subaru Service
Comments
Ge
Review №1

The salesman, Fred, a very knowledgeable and patient employee on all Ganley products. He helped us get the right fit for us in Subaru. The Subaru sales manager Bob, was great and helped us with the best possible deal we could get. The team at Ganley Subaru are the best. A team for us to last a lifetime. Thank You all.

Mi
Review №2

Very clean, courteous staff. Was upset that I made an appointment to replace a hatch strut and they verified inventory, but then had to hold the car overnight as they had given the part to another customer and didnt reorder until after I arrived.

De
Review №3

Top notch. Developed a problem on road and was towed in from highway rest area on I 80. Service couldnt have been nicer. Fit us in to a busy day and got us going again in 2 hours turnaround ! All parties and entire facility very clean and professional. Thanx again Gus!

Ru
Review №4

I was very happy with my first ever Subaru service experience. The Service Department got me in on the same day I called. Aunna, my service advisor, was intelligent, efficient, and friendly. When questioned on car software features, she knew what she was talking about. All of the work was finished when they promised.

Bo
Review №5

They take care of my Forester, I like them because they do not perform work that is not needed yet, and sometimes charge me less then I expected to pay. I call that under promise, over deliver.

Ed
Review №6

Pat is excellent in Parts. Very professional and great customer service

Ia
Review №7

Jon S., not a typical salesman, was professional, clear, fun, and worked extremely hard to get me an excellent deal on a new car. Michael, a financial manager, shared the same qualities and was equally good. Overall, it was a painless, and dare I say, great experience.

Wi
Review №8

Always a pleasure and they are thorough and friendly. Ray is the best. Just like Aunna.

Yu
Review №9

As always this dealership takes care of me. The waiting room is very nice, the staff is fantastic, and the service fast.

Sa
Review №10

Left auto for servicing but the operator who took initial call was professional, kind and listened patiently as she took all my concerns. Mark rosko logged me in and all details were input correctly and then I was walked to sitting area to wait for transport home as things might take awhile, Lyft Raymond was delightful and all made a great start to my day

Wi
Review №11

See Tom Matthews, for fair and courteous service. Great Guy.

Kh
Review №12

Very helpful service department. Mike the manager is a really helpful gentleman

Wi
Review №13

What can I say....Service has always superior!

De
Review №14

Walk-in, fast, courteous service. They made sure everything was working so I didnt have to worry about a tire issue on my 70+ mole drive home drive home.

Ra
Review №15

Always so friendly and accommodating. Diego took special care to inspect the loaner vehicle I received to make sure it was clean!

Da
Review №16

Good service, didnt pressure into any upselling. Skip the free car wash unless you really need it, they dont rinse very good and theres always a lot of water marks.

Ly
Review №17

Nice people love the service!

Ju
Review №18

Scott is a great guy to buy a car from please if your in search of a new car go their and ask for Scott and only scott. He will give you the best price

Na
Review №19

I have been to 3 subaru dealerships to have my 2013 legacy serviced for every service since the day I bought it. 5 years later I decided to take my car to AAA for a cheaper cost. I found out a lot about the service I have been receiving from these dealerships.Firstly, my tires were not being rotated when I paid for tire rotation with my oil change. I know this because my tread was checked each time and read that the tires were fine. I asked AAA to check my tires because they felt odd when driving. My front tires were down to the wires on the inside edges, and I was advised to have them replaced immediately for safety purposes. If my tires were rotated properly then the front ones would not have been so unevenly worn compared to the back and the mechanic would have noticed the wear on the inside edges.Secondly, after getting my oil changed at AAA my car reached 5.5k miles before the oil light came on. Whenever I would get the oil changed at subaru I would only get 3.5k to 4k miles before my oil light would come on. This leads me to believe that the recommended amount of oil was not fully put in as a cost saving measure.In the end I contacted corporate subaru to report these issues. They offered half of the cost of my new tires, and never followed through. I could not get a straight answer or if the three dealerships which I got my service from. So I am posting this review to caution other consumers. Mark your tires, double check your tread, and if your oil runs low early you may want to consider going elsewhere.

Re
Review №20

They take care of you start till finish.

Da
Review №21

Great dealership and salesman very professional!

Ro
Review №22

Great experience.

Da
Review №23

Always take care of my problems great service with a smile

Be
Review №24

I did a test drive was supposed to have gotten a $50.00 gift card but they never honored it because I didnt purchase a vehicle!!

jo
Review №25

The seller service was super excellent and sales manager.

Information
1 Photos
25 Comments
4.6 Rating
  • Address:North Olmsted, OH 44070, United States
  • Site:https://ganleysubaru.com/
Categories
  • Auto repair shop
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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