Very friendly staff, always greeted with a smile. I did not feel pressured at any time to purchase. Decided to buy, exactly what I wanted, as advertised on their website. Financing went well and I was able to take advantage of a great rate better than expected. When picking up the vehicle I was shown how the options worked by the salesperson, which was nice, but I was already familiar with the vehicle since I own an older version. Overall, I would shop there again, if needed and recommend it.

I have bought many vehicles at various dealerships and some were very good. But Jeremy and GMC have set the new high standards for me. Everything was done topnotch in literally every category !!! Jeremy was polite, professional, courteous, and knew exactly what he was doing. And he was even able to beat my pre-approval by 1 full point and also gave me the highest trade-in value for my vehicle too. No games or gimmicks or sitting around unnecessarily for hours either. Even the finance department had me in and out with no games or gimmicks I was shocked !!! As if that wasnt enough, their finance waiting area was nice too and even had coffee, various drinks and also snacks that you can grab too...nice touch !!! I will absolutely be buying more vehicles from them in the future and will be recommending them to others as well. Big shout out to Jeremy and GMC for a job well done !!! Thank you guys and keep up your awesome hard work there !!!

Great help from Camden at Morris Cadillac Buick GMC. I came from out of state to pick up my GMC Sierra 1500 AT4. He picked me up at the airport with no waiting time at all. The ride over to the dealership was quick and enjoyable. Camden is a genuine person and conversation was easy. Never did it ever feel awkward or forced. I got to the dealership and within an hour I was on the road on my 9 hour drive back home to Massachusetts. Thank you Camden for making this experience easy.

My salesman Ed Schurdell was very professional laid back and honest. Nice dealership and staff will by again from Ed. Also, will refer customers to him looking to purchase a new vehicle.

Searching the internet I located a vehicle I was interested in purchasing. I selected Mr Ernie from the website and made a call to him. From the very first call to the last follow up call after my purchase he was OUTSTANDING! He took the time to go out and take current pictures of the car, made a video for me and sent them. I had planned on shipping but decided to come in and pick it up. Car was spotless and just as described in web ad and photos!!! I would definitely travel again from St. Louis, Missouri to support them. If you are in the market for a new or pre-owned vehicle I highly recommend this dealership and especially Mr Ernie trust worthy, pleasant and willing to help you get what you are looking for. In these present times locating a vehicle to fit your needs is difficult. Visit Morris and be pleased with the service and outcome of your purchase!!!!

Ed was straight forward and took great care of me. No haggling or hassles. It was probably one of the best experiences Ive had at a dealership from when he took my call to having me sign the paperwork when all was done. It was a much easier process here than Ive had at other dealerships.

The whole process from first contact to purchase a specific vehicle I saw was perfect. The service was amazing and went far beyond expectations to ensure I received the best deal possible. Quick and I left with my dream vehicle!

To say that Mike was phenomenal would be an understatement. He was very helpful in going over every aspect of the purchasing process. He took his time and made sure that we understood every feature of the vehicle and even took us on a tour of the facility. Mike went above and beyond any other salesperson that I or my wife have ever dealt with, and that is saying alot when we have relatives that are salesmen. Thank you and you team for a wonderful buying experience.

I am from PA and could not find the vehicle we wanted or a similar vehicle in stock anywhere in PA. Dealers seemed to be bothering them when I contacted. I expanded my search and found the vehicle at Morris GMC. I contacted them and co formed it was in stock. I spoke with Camden and he took over from there. Everything was done through text. Quick to respond, knowledgeable, and made the process easy. The manager, not sure his name, but he was awesome as well. I felt like they were honest and gave a fair value for my trade. Once at the dealer, the finance specialist had the paperwork ready to go and I was in and out in 40 minutes for the whole process. Great experience will recommend. I think I will be going there even though I live 3 hours away. It was that great of service.

The dealership and the staff are of the highest quality in the business. Professional, efficient, and focused on the customer. Adam Morris was an absolute pleasure to work with. Ill be buying more vehicles from Morris.

Scheduling was easy. Waiting room was clean with comfortable chairs. Service was quick with a thorough explanation of issue with car and repair necessary. Due to my schedule, I needed to schedule a 2nd appointment for repair and this was easy to do.

I couldn’t ask for a better place to take my car too. Their service department is top notch. A+ in my book.

The most amazing place I’ve ever been too they have this salesman named Ed Schurdell greatest guy I’ve ever met.

I scheduled an oil change and tire rotation on line easily. Brought car in at scheduled time. Was told it would take about an hour. It took about an hour. Very professional

This was my first visit to Morris Cadillac and I will definitely go back for future service.

It was a pleasant experience and specially with Dany from the sales team, i had a better offer from another dealer and dany took care of me to keep me as a customer.thank you Dany for going above and beyond in your service.... we dont see someone like you in those days you set an example on how respect and transparency can prevent a customer from leaving and buying from somewhere else.

Everyone at this dealership was very professional in a laid-back way. Everyone we dealt with was very friendly. Our salesman Camden McCaskey was very knowledgeable about what he is selling. He answered all our questions without hesitation. He knew how to operate all the options on the car. He was very upfront about everything and didnt try to hide anything. We couldnt have asked for a better salesman to deal with. I would recommend this dealership for anyone is looking for a new or used car.

Jeremy made the auto buying very easy. His knowledge was appreciated.

I came to Morris Buick seeking a Buick Envision after leaving another dealership that told me the GM lease and GM employee offers were no longer effective. From the start of the process online, everything began to flow together after several of my questions answered! Edward Schurdell gave an exceptional experience from the beginning to the end of the process. The car wasnt ready to be released to me the same day I wanted to purchase due to a recall in programming. However, the next morning Edward ensured I was updated when the vehicle would be ready. The finance piece of the process was quick and easy. This was one of the best car buying experiences I have ever had. I will be recommending Morris Buick and Edward Schurdell to my family and friends.

We requested to see a few vehicles that we saw online. The vehicles were parked at the entry for us to look at and were given plenty of time to discuss details before making a decision. Very patient and courteous staff.

They are always very friendly, respectful and appreciative of my business and, by the way, they do the work very well and have earned my repeat business. I recommend them to friends and family always. A very honest dealership from top to bottom.

Everything was fine until they brought the car out after they washed it. My vehicle was cleaner before I brought it to them. They brought it out completely soaking wet by the time I got home it was full of spots have to re-wash it and dry it. Not happy about that.

It was easy to get an appointment for service. The car was ready by the time quoted. Car was washed. Service person was very nice.

I had to wait for a rental car, but it was absolutely worth it. I always have exceptional service when I bring my car in for service

I think the car wash is a bust, my car looked better before you washed my car, have someone dry it off quickly!

I called this morning about a car. I got a sales rep named Mike that was rude as soon as he called me. When he called me back annoyed to have to call my current lender for a payoff. He then hung up on me. When I called back I asked for a manager and the receptionist transferred me to Mike again who proceeded to tell me if I want to talk to a manager I can drive up there and hung up on me again. DO NOT BUY A CAR FROM THESE PEOPLE. Terrible customer service.

David in the Body Shop Dept. went out of his way to get the convertible top we needed from another dealer when the manufacturer did not have it and when another dealer didn’t want to be bothered. He assured me it wasn’t a problem and it wasn’t and he took care of speaking with the insurance company to confirm everything. It was a smooth, courteous and enjoyable experience. We are truly grateful!

The entire dealership is outstanding however Jeremy bent over backwards to make sure everything was perfect. Never had as positive of an experience with buying a vehicle like this before. Thank you Jeremy!

Made a deal with Ed Schurdell for my new truck.....it was almost too easy! Will definitely recommend him to my friends for future purchases!

From start to finish it was a seamless process. Great customer service! After having issues w a few other dealers Morris came to the rescue. Thank you Camden for your professionalism and exceeding our expectations.

Update: now Ive had a couple of issues with the car and need my first oil change. Been trying to call to make an appointment for 2 weeks and cant even get through to a person, just keeps going to voicemail eventually. Finally just stopped in because I need to get these issues addressed and was told itll be at least a week or two to be able to get in for an oil change and to get it looked at. Beyond frustrated at this point and cant caution everyone enough to just stay away from here.Just another car dealership, found the car I wanted and the process was relatively quick for the purchase, but we were definitely just another nameless customer paying the salesman a commission. Wont go out of my way to buy here again.

This was the easiest car buying experience we have ever had and it isn’t particularly close! Adam and his team took amazing care of us. I have already referred a friend who is getting his new car today. It was incredible to have a dealership he 100% transparent with you and not play any games. We were in and out in 2 hours! Only place we will be buying cars moving forward!

Morris Cadillac is top notch, best car buying experience I have ever had. Fast, friendly and courteous staff. Really appreciated Camden in sales for helping me find the car I wanted with all the features I desired. I drove an hour there to get a specific car and ended up with something totally different. I was in and out within 2 hours. I’m totally in love with my new car. Thanks Camden and the whole Morris Cadillac staff!!

Easiest car buying experience ever! Mike was very helpful and guided me through the whole process. Answered my questions and didn’t pressure me into anything I wasn’t looking for. Same with Finance Dept. No high-pressure to extend warranties. Great experience and highly recommend! Oh, and the bags were great as well!

My name is Pastor George Horne and a member of the Ohio State Board of Embalmers and Funeral Directors I had a very unpleasant experience at this dealership the salesperson was great the financial person was greatthe manager mr. Kyle Short is the reason why I will not deal with this dealership again he gave me the run-around about the car I purchased it was to come with two key fobs though it was a used car the paperwork showed that it comes with two key fobs Mister Short did not think it important to address the matter he said that he was busy this is what he told the salesperson who confronted him about the two key fobs and that there was only oneMr Short shared with the salesperson that he was too busy I then went over to his office there was no one in his office nor were there any customers in the area to be served it amazed me how mr. Short thought it more important to save money on not providing a key fob then providing what in writing said the car came withBut would rather have a customer that is dissatisfied and by his attitude and the way he handled things it did not matter to him

Excellent service! Mike, my salesman, was great! I knew what I wanted when I stopped in & am happy to say that I got above & beyond my expectations. Thanks Morris for a good experience. I love my 2021 Buick Encore GX.

This time we had hit a big pothole on accident and blew out one of our tires. Even though things are extremely busy because of covid, they made room for us to bring our car in to be fixed the very next day. Service was quick and done thoroughly as usual. Customer service is excellent and they are very helpful with any questions you may have.

Ed is so so helpful - great quick transaction. The Morris team overall was fantastic. An absolutely pleasure to work with

Awesome experience! Very open and not pushy one bit. I highly recommend Morris GMC!

Friendly, no pressure, no hassle. We had to travel about 2 to 3 hours to Morris Buick and they were holding the vehicle for us. They were great. There were a few issues on their end that we could not take the truck with us that day and they were totally accommodating in that they delivered our brand new truck to our door the next day. Great service!Thank you

Great place to purchase a car. Professional and friendly service and priced aggressively on their vehicles. We got a great deal and were a pleasure to work with.Highly recommend!

I purchased a vehicle from Morris because they have quality vehicles at fair prices.I had an issue with paperwork and the dealership/owner went beyond my expectations to get the vehicle delivered to me. They have earned my trust and respect and I will look to them for my next vehicle.

Awesome car dealership! Went in to test drive a car and decided to buy. Very quick process. Very nice waiting areas. Everyone is so nice there!!!! Loved the used car salesman named Sam. He was great!

Awesome people and serviceOur family appreciates all the wonderful help Rob and his staff put out when experiencing fluke issues on our terrain. Were customers for life.

This dealership’s service department is great! Took my truck in in schedule and completed the requested repairs. Very comfortable waiting area and I highly recommend this service department!!

Great service as soon as you walk in the door. Ed Schurdell is one there best.

Mark Yonke told me the price of the 2021 escalade this morning was 97k. I asked to send me a bill of sale to purchase but Mark never did. Three hours he tries to upsale me the vehicle for over 100k. What a joke. I was able to get this deal done somewhere else for a far better price. Thanks Yonker.

It was tremendous the salesman was wonderful and informative I couldnt have a better experience anywhere. This was by far the best experience I have ever had at any dealership and I have been buying cars since 1968.

Great experience at the dealership. Process took half as long as prior car purchases and everyone we interacted with is great. Would highly recommend for your next GMC/Cadillac.

Went for oil change and a tire repair on my wifes Cadillac, oil change,tire,and car washed all done within 1 hour this is great .got home opened the hood of the car and had some oil drips on top of engine this should have been wiped off, Ive worked on cars for 40 plus years and thats what you do clean up the mess.Not a big deal but.

This has to be the number one Cadillac dealership in Ohio! No one handles a purchase and delivery, as smoothly, as well stress less as they do!

Great experience working with this dealership. Mike our sales agent, was great ! Very knowledgeable and accommodating. Made the 3 hr drive from Dayton OH to Cleveland OH to check out the car, well worth it ! Everyone at the Morris dealership who helped in our buying experience was very pleasant and efficient. Good job all the way around Morris !

Friendly and helpful. I would recommend them to everyone.

The sales person was very nice. The process took way too long. Is there any way to shorten it.

Not my first purchase at Morris. They are a first class dealership. Ken Cole and the entire team make the experience well worth the drive (110 miles). We have purchased with Ken & his team before and we will definitely be back. Thanks again to Ken and the entire Morris team! Job well done!Nate - Sugarcreek, Ohio

Went for a oil change, great service, very short wait!

Adam Morris and his team are all great. I have purchased 14 cars from him and will always go to him for all my vehicle needs.

Totally awesome customer service; fair pricing and NO “high pressure” antics about “deals”. Definitely recommend speaking with Ed Schurdell when considering your next auto purchase.

Came to Morris with code and part to replace. They replaced the sensor and turned off my check engine light. Paid $100 for this just for the check engine light to come on when leaving the parking lot. Brought it right back, said “we need to hook up and diagnose problem” for an additional $151. Took the car to auto zone and the same exact error code came back

Ernie Kilgore is the guy you want to see if you are looking to purchase your vehicle here! Proficient, not pushy and a pleasure to work with.

I’ve purchased a lot of cars in my 22 years of driving. Mr. Morris and his staff went above and beyond to get me and my wife into 2 beautiful rides. In a world where customer service seems to have gone by the wayside, i was blown away with the experience. 12 years driving BMW’s and decided to just take a look Morris GMC-Cadillac. Will never go anywhere else for the rest of my days. First class rides with best in class service. HIGHLY recommend!!!

Overall, this was a fantastic buying experience. Ken Cole was my sales rep and he did an excellent job. Super knowledgeable, no pressure, and very accommodating. Adam also jumped in where he could. They made a great team.I would definitely buy from Ken and Morris Cadillac again!

We originally visited a different local GMC dealer that weve purchased from before. They had no interest in helping us whatsoever and didnt take us seriously. They lost an easy sale. We then ended up at Morris GMC and were not disappointed. We were referred to Morris GMC by Costco Auto. Camden was excellent throughout the process of purchasing my new Acadia Denali. We went inside knowing exactly what we wanted and the only decision I had to make was which color I wanted. It was nice to deal with a salesperson that was actually familiar with the vehicle and options unlike my previous experiences at other dealerships over the years. Camden educated me on some of the vehicle settings and features before leaving the dealership. He made it a point to make sure I had all of the resources I needed to learn everything I needed to know. He also kept me updated throughout the entire purchase process. We requested the vehicle to be hand washed only and Camden made sure that is exactly what happened. While I didnt have much interaction with the other staff members at Morris GMC, I am completely satisfied with the overall experience.

I definitely recommend Morris GMC. Ed was courteous, efficient, and knowledgeable. The next car we purchase will be from him!

Nice place. Good price but didnt show me the color suv I asked for.

Every facet of obtaining my 1st leased vehicle in 36 years was as pleasant of an experience at Morris GMC/Cadillac as it was buying my last 12 vehicles from them. Courteous, informative, and willing to let me know every option available concerning rebates and discounts. Morris is my Go To dealership!

Mike was awesome to deal with. The dealership contacted me right after my initial inquiry. Very professional and followed up. I drove 3 hours to buy our van from them and I hope to buy a few more there soon. Worth the drive for sure. Thanks again!

Mark, Dale, and Scott were just great. They did a wonderful job explaining everything to us. We are very happy with our vehicles and would recommend this dealership to our friends.

After shopping around for our first lease, we happened upon Morris. Boy am I glad we did!Great people, great deals and GREAT cars. I think they got a customer for life!

I have personally purchased 5 trucks in the last 7 years as I drive 50-60k miles yearly. I have purchased from many areas (Columbus, Akron, Cleveland...etc). I can say from Jeremy who helped me to Scott in finance this was the best experience I have ever received. I am a family member of the GM family as my wife has had 3 new vehicles in the past 5 years. We have tried to find a dealership to call home. I can say Morris has earned my business and I will go to them first. Thank you for being fair and reasonable, and going above and beyond.

So impressed by the amazing customer service I just received purchasing a new car with Salesman Mark Yonke today. Highly recommend him and this Dealership. Im anticipating the same excellent customer service as I break in my car and continue going there for maintenance etc. Although it isnt the model I thought I was purchasing with extra Cargo space. Pretty disappointed about that. It was a long day there! Thank you!

Morris Buick GMC provided the best car buying experience Ive ever had. Finding the right car was a smooth, streamlined process from start to finish, and our salesperson spent extra time explaining the cars features to me. The staff thoroughly explained every aspect of the paperwork process, as well. I left with a great car and total confidence in Morris Buick GMC.

My scheduled service was excellent from the initial scheduling, check in, comfort of the lounge area, and promptness in service.I had estimated my wait time up to one hour and a half to two hours, but was done in one hour.I even had a chance to greet my knowledgable and professional salesman’s Mike.

Super Simple. Our salesman Ed was great with working with us prior to arriving. We had a price worked out before even arriving. They gave us a great offer for our trade in as well.Love our new Terrain.

First time using this dealership and the experience was amazing throughout the purchase of my new vehicle! Jeremy was very professional!

My salesmen was friendly and informative. Camden took as much time as needed to walk me thru how to use all my new amenities. I would certainly refer him and this location for anyone in the market for a new car. All the staff was friendly and helpful. Thank you!!

Outstanding service....all employees very friendly.

Very friendly service and quick. We love our Buick and Mike was a great guy to work with! Everyone was very nice.

Great people, very friendly took care of everything for me!

I will never go anywhere else again! From the time I walked in the door to the time I walked out was a great experience. My salesman Ed went above and beyond to help me get out of an awful situation. I will forever be grateful for Ed and everyone at Morris Cadillac! Thanks guys!

A little disappointed. Always loved the service department. This time, was told on the phone, my first oil change was free, when I got there, they said it had expired, so had to pay. Then waited 1hr 15 min. Not as good as they used to be.

Best customer service possible and it took less time than I thought it would.

Thanks for always taking care of us. We love Mark Yonke!!!!! And I love my new Acadia. Youll forever be my go-to dealership.

Excellent service. I was going to lease my Enclave through another dealership, but I called Mike at Morris and he beat the other price within an hour. I came down and we were good to go. Faster than most other times I’ve gotten a new vehicle. Will probably return when I need a new one.

This my first time getting my truck service at Morris Buick. They were very professional and efficient servicing my truck.

Very friendly, repaired my Buick and all is well again! Thanks to everyone involved!

Found exactly what I was looking for. The staff was very Professional, Helpful and Friendly. Made the whole transaction seamless, quick and easy. I would recommend them to anyone looking for a car. Thank you Morris Group.

Great people! Great place! Couldn’t ask for a smoother car buying experience!

It was a simple visit for routine maintenance. They took care of those plus looked at a couple of things for me. It took a little longer than expected, but I was still very satisfied.

Morris Cadillac Buick GMC was extremely courteous and helpful through the process of buying my truck. A very professional dealership. Camden had excellent knowledge of the vehicle and the entire process. They got me in and out quickly, but ensured all my questions were answered. Top notch experience from a top notch dealer.

We worked with Jeremy Moomaw on getting a used Ford Transit, and he did an incredible job! Jeremy was honest, knowledgeable, and he made the process extremely smooth and efficient. I highly recommend this dealership, and ask for Jeremy!

This is my 4 Car (1 buy and 3 leases) from Bob Morris GMC. I couldnt be happier with the Sales and Service team. With the crazy things going on right, it was great to still get the same excellent service from the team there. I did almost all of my communications with them via e-mail and phone and when it was time to pickup the car, I was in and out in 30 minutes, including the new features demo and setting up OnStar.

Jeremy Moomaw was the BEST salesperson I have ever dealt with

I worked with Ed Schurdell @ Morris Buick both online and in person to close a nice deal on an Encore Gx. Ed was responsive, professional and answered all my questions. The pricing was straight forward without any tricks or added cost. I will consider. I felt no pressure and the sales experience was GREAT.

From the salesman -Jeremy,..to the finance guy - Scott a wonderful experience,.. no hard sell just complete professionalism and courtesy. Honestly both of them should train others in their customer service!

Got an oil change. Took me before my appointment and was done in 20 minutes. Will definitely be back.

Great experience with this dealership in the purchase of a new car! Very well organized. The entire process was painless and easy! Thank you Camden your knowlege and assistance was excellent!

Had my vehicle in for an oil change/second certified pre-owned service - that was all fine but my vehicle was not washed as has been the custom, that was disappointing when it was clear from the appearance of other vehicles that they had been recently washed.

Great buying experience! They had what i wanted and made it easy to buy. No bs! All dealerships should operate like Morris!!!

This was my first lease at this location and my experience exceeded every expectation that I had. I was expecting to spend the whole day there, nope I was in my new lease and on my way home in less than 3 hours! Adam and the Morris team definitely made us feel like family, answering every question before I even thought to ask. All the details were fully explained and I loved that! I will for sure highly consider doing a lease at Morris again and will recommend the dealership to family and friends!!