Had a great time browsing the site. They have everything! AWESOME!
Can’t say enough good things about this company. Ordered a JBL partybox 110, they sent it out within hours, arrived in great condition in 2 days. Had the best price and one of the few companies that even had one in stock as well. They called me to confirm my address and the woman I spoke to was also very friendly. 5/5, thanks!
Came here to check out their record selection and I will say that they do have a plentiful amount from what I could see in the rock section. Nice variety of Beatles, Led Zeppelin, Pink Floyd, Doors, and others. They were mostly new and sealed reissues, occasionally on 180 gram vinyl. The secondhand records are a level below and sometimes sitting in boxes on the floor. Music playing from a record within the store, brings a nice atmosphere. Staff seem to want to be of help and ask if you need any assistance, but they are not forceful which is great. They are calm and keep their distance. However the only disappointment I have is how the records are stored in their crates. Theyre too tightly packed together, which results in a difficult time browsing through, the records have no room to breathe and I am unable to flip through them comfortably. Instead I need to pull each one out individually. Mind that if records are stored this tightly it could cause damage such as ring-wear and maybe even warps. If I am unable to easily see your guys selection, I am less motivated to look through and make a purchase despite the great choices. It is hard to see the markers for each artist as well. It would be great if it is possible to organize the records a bit more loosely to result in a more enjoyable dig. Aside from this, they have a nice variety of gear such as headphones, some turntables here and there, and cartridges. Its nice to know that a place like this exists near me for audio accessories and such.
One of my favorite record stores in the city! Such a vast collection that I never leave disappointed! I always end up with things I’ve been looking for and things I just discovered. Very friendly staff as well!! Always a pleasure.
Very knowledgeable staff, super friendly and helpful. Really enjoyed browsing the extensive vinyl section. Will revisit.
One of the best dj/records shops in all of NYC, since I discovered them back in the 90s!
Javed : Excuse me sir, I was just seeing if you have vinyl of uh, Meteora by Linki-Cashier : no.
AMAZING!! The best experience I ever had at any record store ever and they have EVERYTHING!!!! I left with every single album I had been wanting for the longest time! This place rocks! The staff is super kind as well, you guys are amazing! It really made me happy
Amazing record shop would definitely come back and buy more records.
Welcoming and friendly personnel. The staff is very friendly and cooperative. I always found what I was looking for. Records, Turntables, Cables & Headphones. Best place to buy at affordable prices. The personnel is very helpful and knowledgeable about all the products. This place is simply superb!
Great customer service, sent me the wrong keyboard but were quick to send me instructions on how to return it and get a refund.
I love it here. Ive only been here twice but the workers here are suuuper nice, and I got two rlly good vinyls. Recommend for sure 🥺🥺
Very nice store. Decided to go check it out after hearing about it on a podcast. Although the store is nice and has great options cant say the same for one of the staff. As soon as I went in to take a look this gentleman was hovering over me and kept asking if I needed help. I said no thank you sir just wanted to check out your store, I heard about this store on a podcast. He pretty much flanked me around as if I was gonna run out the store with a box or steal something small and made me feel very uncomfortable. Since he was pretty much right behind me all the time. I asked a question and he gave me straight faced one word answers. Right there I told myself, yup time to leave. The podcast I heard told a totally different story about the experience at this store. I certainly didnt get it.
Im so glad this is my local record store! not only is the record selection great but so is the staff! great mix of new and older/classic music, always love coming here
They had a great selection of equipment. Pleasant staff. Good experience overall.
Super great shop. Super great staff.
This location is a hidden gem! Was all over looking for a particular record needle, and this location had it all along! The store rep. was curtious, and more importantly honest. She guided me on which record players I could progress to and which needles they have. This will now be my go to spot!
Always happy when I leave very knowledgeable and dj savy been buying records from them for years already.
Had a great experience all ten staff were super helpful and patient with my questions. They have a great selection of vinyl and equipment.I’m making this my go to shop for anything music related!
I ordered an item that was sold out everywhere in store and on websites. I am in Florida and this business is based out of NY. I received my item (free shipping) the next day! Totally expected to receive at least a week out.
Really loved their customer service and their collection is vast.
Very good experience with R&S . Customer service on point!! Hats off guys! 👏
Music Shop where you can find everything you need for music lovers, djs and much more. They are really great at helping you find what you are looking for. Totally recommended!
A legendary DJ store in NYC that also sells DJ Gear, records, pro audio and so much more. Circa 1975, this is the original DJ playground of NYC!
Very unprofessional. I sent in 3 things for repair (2 speakers and a cdj) and after 2 months my equipment is still not fixed. Turns out they never even replaced the parts that needed to be fixed and insisted that I take them anyways. I was very patient with them and it seems like no one there is experienced with any type of dj equipment. Actually did more harm than good to my CDJ now that there are more problems after they “fixed” it. The speakers are now at least 5db in gain difference somehow when I purposely gave one as a reference. Please do yourself a favor and stay away from this place. A total scam and I’m convinced that there isn’t even a technician that works there as I’ve never been able to speak to him/her. No communication between the workers as one person said my speakers were ready for pickup as another person said they weren’t after going there to get them. If I could give 0 stars I definitely would.
Welcoming and friendly personnel. So many different instruments and vinyls. The personnel is very helpful and knowledgeable about all the products. This place is simply superb!
Amazing spot with a good bit of this that and then some!
Order irig and says have received it but I didnt. Rock and Soul ended up shipping me a new irig stream. I appreciate the customer service I have received.
You can tell the owners love djing and music.
Always found what I was looking for.Records, Turntables, Cables & Headphones. Best place to buy at affordable prices.I must say I always get the best deal overall when buy from them.Thank You Rock & Soul for being there whenever I need pro equipment.The staff is very friendly and cooperative.
Very cool store!
Good products and services. Nice place.
Great people and staff to ensure you have the best customer service experience! Welcoming, well-informed and great guidance to get you the best-fitted product.
I made a query for a product and they did not know how to advise me, the cashier is a moody and the salesman Romel a liar. I will not come back.
My kids attended the beginners DJ lesson with DJ Official @ Rock and Soul and they loved it! DJ Official took the time to explain the steps, he was very encouraging, and really funny too!! I highly recommend it. Cant wait to bring them back.
I had such a great experience with Rock and Soul!!! My husbands birthday was coming up and I was looking for the perfect gift for him. I knew that he was interested in learning how to DJ as a hobby and a healthy outlet (he works very hard at his day job). It was overwhelming to do the research and find the right place. I tried my luck at rock and soul. They were my first try and they were amazing! So helpful on the phone, answered all of my questions, responded to my emails right away. So welcoming and accommodating. I booked a one- on- one session with them and my husband is in seventh heaven since then! The place is so nice and the people even nicer. The instructor was so knowledgeable, calm, and fun. We learned so much and cant wait for the next class. I definitely recommend to rock and soul to anyone looking for a great music resource!
It’s ehhhh ok store but is pricey for a record conditions are keep well but humans in store act a little funny.Overall place is alright could be better but you will find not find great deals here.
Hey Party people !!! Ive been getting vinyl from this Great StoreSince. 1979 (late)..... Always had the New greatest hitsMeant a few stars ... And this is when it all started for Rap MusicR&B .... Disco hits where King !!! They only sold VinylLady would always set me up with the stuff that wasnt on the radioWe would go every other week or more if we where doing a basement partyAnd Damn they are still here ...Love this storeReal Vinyl-Heads know this number one in NEW YORK !!!Sure-Shot!!
This place is legit!!!! Great selection of gear and vinyl, but of course ... the people are what make the place. Super friendly and helpful and I really enjoyed my lesson with D on the tables as well as an introduction to Serrato. Central Manhattan as well.
One of the few great record stores left in NYC. Been shopping here most of my life. The staff is so great and helpful and if they don’t have in stock they move mountains to obtain a copy for me. Glad they have been able to adapt and survive these ever changing time in Music retail. 😊👍
I usually dont write reviews but the experience I had here was so beyond expectation, I wanted to share.I was in the market for a new turntable and speakers for a new apartment. Figuring Id just look at what Ive been seeing online, I was amazed when they were able to beat the prices of the leading online retailers.And going further, I needed some powered shelf speakers (simplifying my audio set-up). The clerk took the time to remove them from the box so I can listen to how they sounded. He even covered them in bubble-wrap for me so that I didnt need to take the box home on the train. And, of course, he came in under the online retailers on the price.I will absolutely be using them for all my future audio needs. Highly recommended!
These guys are absolutely the bomb! The sound quality was amazing. I am very thrilled to have choose them and when I was running late to return the speakers, they waited long after closing for me to return them. I would highly recommend them if you need audio equipment! 5/5
Found this shop on route to my hotel so popped in . Found some absolute gems . The ladies in there are very helpful and cheerful . Definitely worth calling in . Stock a bit of everything.
Sharon is one of the best that I have worked with when it comes to customer service. I was looking to create a DJ package and she was extremely helpful from the first point of contact. I got a sweet deal on the Rane 12s and Rane 72 along with some speakers. I would definitely encourage ordering gear from R&S and I will be the first to admit that I will be a returning customer.
My order arrive before the day they said. I live in California and whenever I go to New York I’m definitely stopping by at your location. For the meantime I’ll just check your site.✌️✌️
I love this store!!Besides having such helpful and nice people working there...the record selection is incredible! The prices are reasonable and the selections are vast. They are more than willing to help you find what you may be looking for. They are extremely willing to go that extra mile for customer satisfaction. They make you want to go back and do business with them again and again. I know I will.Thanks Sharon!
This is one of the worst record shops I have ever been to. Though I cant speak for the DJ equipment, as that is not what I was looking for, I can say that the record selection is not great. If you are looking for new and repress vinyl, there is plenty, albeit at a high cost. As for used or vintage records, there is little to no selection. I went in looking for vintage rock records, which at most record stores I have been to are plentiful. In this shop however, there was less than 1 square foot of space occupied by original vintage rock records. Dont be fooled by the pictures, the large selection of vinyl shown is all repress records. On top of this, the staff was somewhat rude. When I asked where to find the records I was looking for, the employee scoffed at me and got frustrated when I asked. The other employees seemed to watch me the whole time I was there. I advise spending your money and time elsewhere.
I came here the other day for headphones. I had such an amazing experience. Sharon n her employees were extremely helpful and knew what they were talking about with their products. I highly recommend this store. Thank u Rock n Soul. U guys were awesome.
The staff is very friendly with a smile
Great selection and organized
Good customer service.
Awesome selection. Super helpful staff. Highly recommend and will return.
Sharon and her staff always takes the time to help me find the records I need for a gig or for my collection. Rock & Soul has all of my vinyl and DJ gear needs. If they dont have it, they seem to find it. The prices are great and whether I stop by the store to grab something when Im in NYC or have something shipped to my home, I always get nothing but excellent care and customer service. When packages arrive, its professionally packed and all my items are safe when I open up the shipping box. For those DJs looking for gear or for all the latest vinyl releases, hit up Sharon at Rock & Soul NYC. Besides, why would we not support local and independent record and gear stores? They get my vote.
Great customer service and fast delivery! I found online that Rock and Soul had a hard-to-find part in stock that I needed, and one quick phone call had it delivered quickly (though we could have ordered online, we had to be sure it was the exact part we needed). Thanks again!
Support local record stores! The store had a pretty nice set up. Organization was mediocre, not really a place to buy quality used records, and the records were pretty cramped together. Very diverse selection, however.
I am Urban Planner that has seen the dwindling of mom and pop stores in the city. This store has records and equipment that can help people learn and start DJing. I took the intro to DJ course. Considering that I am not a hip hop DJ, I did learn the fundamentals that can be use in any genre. They allow me to practice using their equipment and this has helped me learn more tricks on how to mix and produce an even flow set.This one of the few non-chain DJ stores in the city. I have gone to Sam Ash, Guitar center and other stores. They just do not have the same connection with the customer like this store has. Hopefully they can adapt to changing times and be able to compete with chain stores. Maybe include an mp3 booth for people to purchase music. A booth that contains local artist production. This is the store that helped many artist in the past and the store that will help many artist in the future.
Quality Service! so kind and helpful people! they answer my e-mails from Argentina pretty fast, and they give me all the information that I was looking for.Thank you very much and keep going that way!!
I purchased the Numark NS7 III from Rock and Soul on a Thursday, they shipped it right away and I received it the very next day in the morning on my door step. The staff was very kind and very flexible with prices. I would recommend buying any kind of gear from these guys!
Ive been here a few times now and theres great, good, and awful about this place.First, the great. Their new and used selection is Amazing. I have never seen such a collection of MoFis, old school rarities, and great hard to find DJ vinyl anywhere in NYC. I mean the only place that comes close is Turntable Lab, but theyre more about all things new.The good is just that, the staff is really good. Theyre helpful, accommodating, and knowledgeable. Youll never have to hunt anyone down, and theyre always attentive to the shop.The awful is all about the condition, and prices. For a selection so great, so deep and so wide, they do am awful job at quality control on both new and used vinyl. There is no reason why so many new records are opened, or partially unwrapped. No reason for corners of new records to be scuffed, worn, or dented. Theres absolutely no reason to charge, fairly inflated might I add, prices for records that are frankly, not new. I refuse to believe that $29.00 is a fair price for a record thats open, used, and with buff marks from 1989. A quick bit of research will tell you they even in mint condition it costs about $10.Overall, this is a great shop for hunting down somewhat difficult records across Rock, Jazz, Hip-hop, and soul. I cant say enough about the selection. But, youre definitely not getting any deals here, and you really need to be careful with your line of acceptability. I recommend the Turntable Lab for a much better price to value experience. These guys are proud of their shop and it shows.
The helpful and friendly staff couldnt have made my experience any easier. I highly recommend.I dropped my old turntable off for repair. They gave me a quote and told me it would be ready in 4 days. I checked in 4 days later and it was all fixed up and cleaned. They charged me the same as they quoted, and Ive been thoroughly enjoying my record player ever since.
Spent $400 here for a record player for my husband. They recommended a blue tooth connector that we ended up not needing (it was a bad recommendation from their experts) and they wouldnt let me return it under a month from purchase. The receipt has ZERO return policy on it. Now the record player does not work - we barely used it and it repeatedly skips - and the store did absolutely NOTHING. All we were asking for was to be able to exchange it for a different player. They were rude to us on the phone, wouldnt help out or contact Audio Technica for us. I would never shop here again. Stay away from this store at all costs.
They recommended a audio interface that wasnt even on the brands website because it was so old and after I bought it, it wouldnt work with my computer and then I found out that this was too old to use my computer... There was no returns
Great place, lovely people, and lots of cool stuff. If you are visiting New York, this is a must visit. Totally Worth it.
They showed the item I ordered in stock on the website, I placed my order. Four days later they called me to tell me that they do not stock the item and would I like a different brand. The girl on the phone was extremely rude and hung up on me when I asked them to accept a return if their replacement item was not satisfactory as it was not what I originally ordered. She said fine and hung up on me... after being rude and acting like I was being unreasonable with my request. I was polite and trying to explain that the replacement was due to their error and that a restocking fee was not a fair option. I called back and asked to speak to a manager. She was OK at best after making excuses, but did ensure that I would not be charged an restocking fee.I called today to get the tracking information since my order has not arrived and was supposed to be here today. After being place on hold for a few minutes the person had a hard time finding my order and then magically figured it out and stated it was shipped two days ago. I asked for the tracking information to which she read off the number to me. I asked if she could please track the package on their system to see where it was and she replied That is on you!, Im busy and have tons of things going on right now.I will update this review when/if my item arrives.My item arrived and it was just OK im not happy with it and called to return. I spoke with the manager and this time the service was a bit better and she said they would take it back and give me a full refund. I am updating my rating from one star to two stars.Once the refund is processed I will update this review.
Friendly staff. Good selection of audio equipment, cables, and adapters. Solid vinyl selection. Great NYC small business.
Excellent service - friendly, great knowledgable staff! Highly recommend! Thank you 👍
Rock and Soul was my go to record shop back in the 90s and early 00s. The staff there was always on point and super helpful. I have a collection of about 35+ crates of vinyl and at least 30 of them are filled with records I bought from rock and soul. Its 2017 and theyre still around supplying the DJ community and record collectors withh old and new vinyl goodness. These days Ive gone digital but I still shop at Rock and Soul for all my DJ gear. They also do a lot of in-store events with some of the best DJs rocking out live in the store. Check their website Im sure they have some kind of event sched.
I used to dj professinally for many years i do it for fun now only but whenever i need a piece of gear this is the only place I come to. You will never find prices and peace of mind like here the sales staff is polite and very knowledgeable they have the right answer on their finger tips as compared to Im not sure you get at guitar center or sam ash. Plus they do their best to match your budget. My recent purchase was Pioneer ddj sb2 and a laptop stand. And i love it. They have djing instructor on premises too.
Buyer Beware!!Got ripped off by old guy (my age) in store on May 12 . Having just filled my cameras memory card and being outside Rock and Soul, popped in to pick up new card.Was charged $45.00 + tax for a Sony 8GB Class4 SDHC memory card. This I find is available for $18.99 from the Sony store, and £5.49 ($8.25) from Amazon in UK, my home.No doubt I paid for the convenience of availability, but after a fantistic 5 day stay it was the only negative issue.Next time will try their music, but will check the price before I buy.
These people sold me a faulty phone that stopped working 2 months after I had purchased it. Because of their 7 day return policy said they wouldnt take a used phone. I went there Wednesday 3July, I was told to come back on Friday before 5PM. I went there on the said day at 11:15 AM. I ended up leaving at 1:45PM. They told me to come back in an hour for some Marino guy whom I guess was the guy that sold me the phone and was to help me. Next thing I am told this Marino guy is running late, next thing Im told he might not show up, next thing Im told he was sick earlier on. For all you know they couldve told him not to pitch.They kept telling me to come back tomorrow or Sunday or whenever I have time. I spoke to FOUR staff there, or which none of them would point me to a manager. The customer service here is APPALLING. Its pretty much non-existent. The woman there told me they were busy meanwhile there were about 2 people in the whole store!One of the guys said I wold call the number on their receipt, which I thought was very laughable given that I do not have one because they sold me a faulty one.They seem to be targeting tourists who are not going to be in NYC for long,that way when they leave, and theyre devices stop working they have no way way of filing a complaint or attempting to return it. TOURIST TRAP.Bottom line These people are CROOKS! DO NOT BUY ANYTHING FROM THEM.
Great experience perfect
A store employee (She was in charge, maybe the owner?*) guaranteed that the copy of Gorillaz- Demon Dayz they had was genuine and that they buy directly from record labels, but wouldnt let me open to confirm it or not. So, trusting the employee, I purchased the record. I stepped right outside the door, popped it open, noticed it was an illegal bootleg immediately (using an unboxing of a real copy and Discogs pages for information). The woman from the store argued with me for ten minutes (are you from the label?? Oh no? Then how do you know its fake??). Incredibly rude, and refused to acknowledge that she wasnt allowed by law to sell it.DO NOT TRUST THESE PEOPLE.*Edit- Confirmed she was the owner, named Sharon.
Because they go out there way to get what you need and they are very KOOL
I loved (and still love) this shop every since I was in high school
I have been meaning to review this store for awhile now! This is one of my favorite Best Kept Secret record store in the city! It has a great collection at good prices and the staff is one of the friendliest youll ever meet (a rarity for record shops)!When you first walk by, the store front looks like any of the thousand electronic stores in NYC. In fact, I first ventured in here looking for earbuds. It wasnt until I walked all the way to the back that I found an amazing record shop waiting to be plundered!Their expertise is hip.hop, but you will find tons of other records from Indie stuff like MGMT to Calypso, Motown & Breakbeats. But like I said the bulk of their collection is Hip.hop - whether it be hard-to-find, underground records like Quasimoto or Ill Bill or main stage groups like ATCQ, Wu Tang or Outkast. My favorite niche they have are the boat-loads of rap/hip.hop 12 singles.They have such a nice collection because this store is Dj/record shop straight out of the 90s! I love this because they dont just have good vinyl at good prices, but because they carry slip-mats, needles, cartridges, belts and even do repairs!If you are in the area or want to find a place where the low-foot traffic = great finds RockNSoul is your place!!
I had a bad review.. But Miss Sharon took care of me and now Im back to being a loyal customer 22years I know it will continue and continue thanks again Miss Sharon
The salesmen where a bit pushy. But the staff was still pleasent. They are somewhat negotionable on price which is a plus.Store is broken up into 3 sections. 1st was the cellphone hustler. I wasnt feeling him.2nd is the misc items guy. He was cool. I bought a sick switchblade from him.3rd was the music section. Its pretty sweet back there. Awesome stuff priced approiately. Check em out. Its a cool spot.
Was in the nyc area for a couple of days and wanted to cop some records while I was there so I decided to check this place out they dont have a big selection of old records but they do have an overwhelming selection of dj equipment which peaked my interest.
Huge catalogue and excellent service. If you visit Manhattan, you must go there!!
Friendly staff...great selection of vinyl
Amazing selection of disco, funk, hip-hop and House vinyl. First stop on my next trip to New York!
Check their horrible return policy and dont trust the sales people. Whatever you want to hear, theyll say, then no refund when you point out the lie.
This review took me about 30 minutes to write because Im just here to hit on Spencer B and thank him for his machete story.
THIS PLACE BEEN AROUND SINCE FOREVER AND STILL HOLDS IT DOWN !!!REAL NEW YORKERS GO HERE.......... NOT HIPSTERS.
Expencive, but good rock stock
I have no experience at this store, but it is a true DJs Paradise.
Good for just looking
Most unwelcoming places I have been to
Great!
Not so many equipment
Amazing !!!
Excellent service.
Excellent site They had exactly the needle that had been looking for some time for that cartridge discontinued 10 years ago and that is not available online. Everything I was looking for at a reasonable price. Unbeatable site.
They recommended a product that lasted less than a year. I asked them via email if the warranty could replace it. They answered that they were going to see. When I personally arrived at the premises they were rude and badly predisposed. Especially the cashier telling me that nobody was going to do for me what she was doing (send a simple email to the brand). They made me go 3 times toLocal, to finally tell me that they couldnt change it. By mail they treated me as a liar. When I arrived at the store and showed the mail to the seller, he didnt know what to answer, nor who had written it. Do not go ! They are unpresentable. 1 Star is a lot ..
The attention is not the best but the place is incredible
Excellent, I went for several items and they had everything I needed, very good stock. On the other hand, the attention was also very good, I asked them for some technical details and they tried hard to answer me correctly. Without hesitation I recommend it, much better than other big stores that are in the whole USA.