After all the scamming and criminal activities, how is this shop open? They should be arrested for all the fraudulent charges and robberies.

To the clerk.Are you happy to make people unhappy?Is your life to make people sad?I came to hate you and New York.

ATTENTION!!! I bought three pairs of headphones. Six were charged. They said they would put the money back on my credit card. Never happened. It took me four months to get the money back through my bank. Now the store deducted it again! CRIMINALS!!!!!!!!!!

Crooks, thugs, fraudsters, swindlers. Keep off!

This store is amazing!! The man in the front is very helpful, the customer service is great!!! I’m very confused on why all the other reviews are bad because I had a great experience in this store!! Everyone should come here and buy souvenirs and electronics for themselves & their family!!

Police should close this store... They are extremely dangerous. Stay away, dont come in. I came in to buy a chip in cash. They asked for my credit card just for registration check and they charged me 1199 dollars. I asked for a reversal, they said they had been reversed, but it was a lie. I went back there and talked to the manager who said it was all right and that the money would be returned to me. Knowing were tourists, they know we wont come back. There, you will find a boy, a middle-aged (Jack) man and an old man (John), fake names. Run!

I can confirm that they are CRIMINALS, and the most amazing thing is that they are still there, incredible! I went there to buy a sim card (20$) and they charged on my credit cad additional 400$+tax for an required and inexistent plan! STAY 10 miles away from Mobileshack!

Can’t believe America has something like that. New York, really? With all your laws and rights!? How is that even possible! This store steals and nobody can punish them😓 it’s a disappointment! Be carful, don’t go to that store

Never go to this place. They are going to still your money, dont use your debit card, they are going to charge you hundreds times more than the amount of original product.MY MESSAGE! NEVER TRY TO GO TO THIS STORE, DONT PAY WITH YOUR CARD!You will thank me later

Really a con shop. They sold refurbished phone as a new phone. When caught, refused to take it back. THEY ARE CRIMINALS !!!This shop should be closed.

DO NOT ENTER this shop. EVER. Do not just pop in here for a quick anything! If I could give this shop zero or minus stars I would. The ticketed prices are all extremely high. Then they start discounting and bargaining with you. They rely on your ignorance or haste to make sales.They lie directly to your face. They will tell you factual truths that are outright lies. Do not ask for any technical advice here. It will only be false advice to benefit themselves. All their prices on the store labels are hugely inflated compared to MRRP. (a < $30 non-original Canon NB-4L camera battery ticketed at $149.99, a < $20 non-brand 16 GB SD card ticketed at $89.99). Then they reduce the prices in huge amounts to make you feel you are getting a reasonable deal. You arent! I still paid $77.50 for these 2 items, probably worth less than $50, after bargaining hard for several minutes. They dont tell you that they have a no returns policy. And shockingly, there is no NYC state statute consumer law to protect you.I attempted to return goods the very next day, with my receipt and unused products, to be told that there were no refunds possible. This was stated on the receipt. If you have shopped here and been defrauded, ripped off or swindled, DO NOT accept in on the chin. Fight back. Go directly to NYC Department of Consumer Affairs, downtown at 42 Broadway, who are incredibly helpful, with a detailed knowledge of how to fight back.Do yourself a huge favour and shop instead at B & H Camera and Video, or at 42nd Street Camera (on 5th Ave) who are both excellent, very knowledgeable and fair, and they are close by here. Or go to Audio 46 for headphones etc at 46th St near 6th Ave.These guys and other small camera electronic and luggage in this tourist-heavy area are all pretty dodgy outfits.AVOID!If you live nearby to NYC and have been swindled, you can launch a legal case using a Consumer Law Specialist Lawyer such as Brian Bromberg.

Scammer. BEWARE! They charge you for something extra and refuse to return the money. Tons of tourists have been scammed here. Police refuse to cooperate. BEWARE!

We entered this shop called mobileshack situated on 566 fashion avenue in New York. We bought some souvenirs amounting to 24 usd. We happily went to the counter to pay where this middle aged Albanian cashier asked us the card to pay and started talking with us about where we r coming from and all. It took unusually longer than a normal card transaction as if something was wrong. While entering the pin for the card payment the POS machine did not show any amount. We still entered the pin and waited till we got the bag. We asked for the payment receipt and the same guy said it’s inside the bag. To our surprise there were 2 boxes of phone inside our bag beside the souvenirs we paid for and the price on the receipt which we paid for was 4000 usd approx. we rushed back in the shop and argued on this and asked us to return the money and void the card payment. The same shopkeeper said sorry and returned us a store receipt of the same amount with store credit as if we would accept that. We called the police as they refused to give any POs receipt as proof of return. With the help of police they gave us a POS receipt with return approved mentioned on it. We called out bank in Dubai where we live and they said last transaction in their system is of the purchase we did at the same store which was a total scam and rip off. We don’t know what todo list r who to contact ! We looked up on google regarding complaints against the same shop and more than dozens of people have been through the same trouble as we have today. these looters are targeting tourist which are not aware of their fraud and laws. So far we are not even sure our money will ever come back even though they gave as a return approval. Still hoping that it does eventually but what if it does not come in our account ? Who will be responsible for this unjust act of scam.Mobileshack store is a fraud, big fraud.

SCAMMERS!!!!!!! THIS PEOPLE HAVE TO GO BACK WHERE THEY COME FROM!!! DONT GO THERE... THEY STOLE MONEY FROM MY CREDITCARD.

The store is a rip off they take your money and never answer the phone

Best store ever for electronics amazing prices and great customer care !! Very recommended. One of best shops in Times Square

Bunch of crooksKEEP OFF THAT SHOP !They debited twice as much the gears prices my lovely wife purchased even though did not agree for her to go there. Smelled so much scamming sales.My thoughts to all victims succumbing their phoney smiles and speeches

Scammers... They sold me an amazon fire stick that was supposed to be $30, but when I looked in my bank account they ended up charging $81.52... shame.

They are SCAMMERS. Dont buy anything here!!! While my friend Igor buying a 2 x cables ($15), they charged credit card for $2045. They just put an iPhone 11 to his bag, then Igor asked for refund, they took an iPhone, but didnt returned money. And police didnt helped.

DO NOT SHOP HERE!! these con merchants stole $2000 off my credit card & if you look online for complaints & scams they are everywhere as con merchants taking 10s of 1000s of dollars with different scams since 2014!!

HORRIBLE service! LIARs do NOT VISIT this store WARNING!!! said they are charging one price and charged a way higher price when they realized we noticed they refuse to give a FULL refund reporting to BBB and Police SCAMMER SCAMMER.... taking advantage of tourists!!!

Doesnt even deserve a single star. There only job is looting the tourists. Scammers, fraudesters. Ripped me of $320. Somebody should report this store to IRS, police and other relevant authorities.

Very bad experience with this store, I bought an ipad from there and 3 days after its not working, Ill never ever buy from this store, even if its free, becarfull, they are scammers.

Sold my daughter a prepaid phone instead of a standard one and when she attempted to use it with her SIM card it wouldnt connect. They refused to give her a refund. Ripoff artists.Both of the phone numbers are NONWORKING.

I was there on my vacation I got some souvenirs and a professional camera got a really good price am happy definitely be there next I’m here in New York

Downright fraud and scammers. Never use you credit card here. One of my friend went there (in Times square) and bought a < 10$ item. Mobileshack charged $1050 extra and got the receipt signed, pretending to make a mistake. Then they pretend to give a return receipt, but not cancel the transaction, where instead of return that gave 1000$ store credit. He had to go though a lot to get his case resolved.They use the same trick to scam tourists. Please go through their other reviews both here and in Yelp.

HelloThey are verry verry verry bad.Never you buy mobile phone there they sell refurbished as new.Im going to send s notice to NY police.Please lets do it all against this Person ?????

Bought some lenses for $35. They charged my credit card for $348. After arguing with them for two hours, they issued a refund of $265They should be executed to set an example.

FRAUD. Never give your credit card to him.He detected $300 more than what he agreed as a price of the product. I immediately raised concern and got my transaction cancellation from the shop keeper. BUT he claimed the amount from my credit card without cancelling it.Both the numbers are fake. no email to contact him back.HEY SHOP KEEPER,IF YOU ARE NOT FAKE AND DO NOT WANT ME TO BRING NYPD TO YOUR SHOP WHEN I COME THERE NEXT TIME, REFER THE ATTACHED CANCELLATION SLIP AND GIVE MY $800.02 USD BACK.

This is a worst mobile store in NYC.I had bought an iPhone and iPad and both are completely out of order.They told me it was a little mistake and their products are completely original and new. And of course it wasn’t.I had to go back there for 4 times to solve the problem and all times staff was totally rude.Do not buy nothing at this store.They do not buy new devices, all of them are used and they will tell different. Some of them are logged in iCloud and the boxes doesn’t match with the devices are inside.Staff team all the time are cheating you and pressing you to buy and go, you can’t test easily your devices, because they don’t want you disturbing other clients.

These bastards dont even deserve one star. They are complete crooks, and no one seems to be able to do anything. Reported to the police, Department of Consumer affairs, and credit card company all did nothing. Dept of consumer affairs dont seem to have any power to do anything! What is the use?Mobileshack charged us $US642 for a US$64.20 SIM card. According to SIM card company the sim was only worth US$23 so a rip off all around!!!!Dont go near them. Watch out tourists!

THE WORST. DO NOT GO THERE. RIP OFF ARTISTS.

Bad company! Captured with $ 1,500!Nobody go here! Nikon Z7 24-70 Kit.But Im going to go and Ill take care of you !!!

These guys are a big time fraud. They asked me to pay $ 500 for Lyca mobile top up credit but even after 4 months they never added it to my Lyca mobile number. They dont have any contact number listed. All the numbers on the receipt are out of service. Thankfully I paid by my credit card and I disputed it. But again, these guys still have balls to call back the credit card company and say that I authorized this payment. NYPD should do something about this.

The man is thif . He always try to stolen u. When I was at this shop 1 women fight with him and after one more again come to take mobile and take extra money from her credit card. I shop from this shop one mobile he tell this mobile cost 220 dollars with all taxis after he give me receipt with 380 dollars . I start fighting with him and I was so angry . I never see In my life person like him . Never shop of this shop. Never give to him your Credit cart . He is professional lier .be careful

Do Not go here to shop. Big scam. He will charge you 100 times more than regular price.

Questionable products, ridiculously overpriced electronics, just go B&H (40year old huge store) 5-10min walk a buy everything for half the price. Bought dead bluetooth speaker overpayed 40 dollars of its retail price or more, saw cloned phone and unsealed console games

They all thief! Please do not belive them all.

Stay away from this store! Bunch of scammers trying to rip off tourists!

Very very bad . please people stay awy from the shop . it veru bad shop in new york . internet not working at all

They deliberately blocked me from seeing prices as I bought EarPods and a micro USB to lightning port adapter. The EarPods cost $50 instead of the 31 apple charges, and the adapter which should have cost about $10, somehow costs $80!!!! That is nearly a 800% charge!!! Never go here!!! Also, there is no return policy. (I payed with debit) and they push you through the order with no way to turn around. They allow you to swap your over prices thing for another overpriced thing within 7 days of purchase, so I replaced my stuff with a Bluetooth speaker. I dont even want to know the real price of it.

Scammers! Please stay away. Charged me more than was agreed to fix the back panel on my cell phone. I wish I had read all of the bad reviews here before I went. Please do not use these guys!

These bastards charged me 400USD for a sim card they said was 7$. Having talk to talk to the bank about it. They should be locked up - clearly they do this to lots of people.

Caution these are scammers !!! Dont buy anything at this store!

Extremely expensive store, and they charge your credit card with an extra fee (unclear for what!) on 5 dollars for each transaktion. 39 dollar for an adapter worth maybe 5 dollar, 59 dollars for polaroidfilm that costs 18 dollars around the corner. Stay away!!!

SCAMMERS!!! Charged me 1025 dollars for something we agreed 350 on. Cancelled my card just in case they charge me more.

Charged us 10 times the amount for a SIM card. When we paid, the amount was not written on the POS. TOTAL SCAM!

사기꾼들입니다. 절대 가지 마세요. Fraud. Thief. They don’t even deserve one star. My friend used a credit card to buy magnetics which was less than $10 but ended up being charged $1000.

Scam tourists for living, shame of NewYork!!

Scammed buying a cheap plug converter, charged almost $22 for a dollar plug

Never ever go to that store they told me $1200 and charge $1788 I call cops than he gave me refund

FRAUD Run away, never go there.

Charged 566$ for a Sim card that they said was going to cost me 20$... All of this the 25th of December, ruining my Christmas!

Scammers

Scammer thief

Warning!!!dont buy anything here...

Thiefs

Im a con artist.When you ask for the price of the item, it makes you crazy and you cant cash it, but only the card. Refunds also designed replacement can only beggars and such ... I also forgot to tighten. Before I purchased the 64GB memory card for $ 435, including taxes. Dont go here !!!!

Do not go in there and avoid paying by credit card. I principle is to make you a large voluntary error in the amount to make you have a credit (only in store) and not a refund too much perceived, knowing that as a tourist you will not clutter useless things to bring back nor to spend. Morality you have it in the baba because they will not refund you too much perceived. It is a method intelligently applied to the tourist in a hurry that leaves quickly.It had to be understood but for me too late

CAUTION! Scammers!Do not pay here with a card, because for a simple check of $ 15 they will withdraw a few thousand dollars, put some kind of phone in the package, and when you ask for a refund, they will make a fool of yourself and be left without money.The scheme works, the police will not help, you are defenseless!Pass by!The scheme is designed for tourists who have money on cards and do not have time to solve problems.

Do not buy in this place, the sellers put extra values ​​in the card machine when you pay for the product. FAKE!!!!

NEVER GO TO THIS STORE. My wife and I were literally duped by these thieves. We went to buy an iphone X, agreed the price ($ 1,100 dollars) and right after paying this amount the seller charged us another $ 880 dollars for various services that we did not hire, such as unlocking, extended warranty. Even without finalizing the purchase, we were charged $ 450 dollars due to an alleged registration made at Apple that could not be undone.We can clearly see that they are deceiving other customers, mainly foreigners.In addition to this fraud, when we returned to the hotel, we realized that they tried to approve numerous purchases on our credit cards, without our authorization and knowledge.Anyway, we never thought that we would be stolen from 7sth Avenue in New York.

Officials familiar with the actions of his professional fraudsters this Mobileshack company of Times Square, but the credit card companions as (VISA INTERNATIONAL) do nothing, he used it to extort money on products not worth strokes sale and service of premium overload early exorbitant exchange and even offers of% cost reductions in its honest people wrong, what should we do to stop her fraudsters who steal tourists poor. I am shocked to see that the American justice mock tourists and older who do nothing to stop their activity thief.

Beware, crooks. On occasion, burn this store with your staff and owner!

They are very damned thieves. If you want to buy a phone, dont do it from them. The price may sound inviting, but they charge you for additional services that you will never see in your life. In my case $ 200 for the International guarantee and $ 100 for the unlocking of the phone to be able to use it outside of America. Never leave him your credit card!

Unscrupulous trader. Fraud. Never go. When I asked the clerk to buy the data SIM, I set it on my mobile phone and activated it without explanation. I asked for the price many times, but as a result, in addition to the price of the sim, I got $ 90 as an activation fee. In addition, I had no choice but to pay with the card because I had no cash at hand, but the card was operated out of sight. I couldnt read the kanji on the autograph, so I was able to confirm whether this card belonged to my husband or mine. Perhaps I tried to get the gender information of the user together. I will not be disappointed if there is any unauthorized use of the card in the future.

Thieves is the right word to describe this store and everyone who works there! They tricked us with a simple cell phone chip! Charging three times the value of the chip said at the beginning! They didnt return our change! Something that was supposed to come out $ 39 came out for $ 100

I just became a victim of a scam by them, they offered me a cell phone at $ 450, then when Im going to pay, Mr. covers me the amount and made me sign and I was confident, in the end I put the ballot in the bag, closed it and did not let me see it, when I see it came out 732 dollars, of which I had no knowledge, and were things they put without telling me. I feel back scammed. What a terrible experience. Your money is not returned. Scammers, never shop at that store.

OL️SOLUTION! ⚠️ I got the money back by going to the police station located at: 357 W 35th St, New York, NY 10001, United States!The first time they ignored me, I returned a second and Agent Morgan and her companions accompanied me to the store to make the return. Very friendly and professional. INSIST THE COMMISSIONER.

THIEVES !!!!!!!!!!!!!!They tried to pass my card converted to real R $ 7,000.00 (seven thousand reais) twice seven thousand reais, luckily, due to the atypicality of the high purchase, the card refused, only when I arrived at the hotel that I opened the APP of the bank I discovered the trickery!

Scammers. There is an ad

Scammers. They sold me an iPhone 7 with problems and when I went to claim it they insisted that it had been my mistake. We went to Apple to ask and they said it was a problem with the cell phone they sold me. After insisting a lot, they changed it for another new (also defective). Now they tell us that they cannot return the money or give us a cell phone until next Thursday, a date which does not help us because we are going on a trip. Obviously they are waiting for us to leave or for the warranty to expire. Now we call the police and hope that the situation changes.Do not buy in this place, we spent on three expensive cell phones and they sold us up to the protective glasses and the cases (covers) of the cell phone at twice the price of that found elsewhere.

Cheater cubsNever buy anything.Especially. Do not leave the card to the clerk !!! They will pay for any amount

Worst store !!! LiarsDry Oars !!

Total chantas and liars. Do not buy there. They cheat tourists, of that well. The phones are not new and they sell you accessories with extra cost. If you have a problem, wash your hands. What I do not understand is how they allow a place like this to continue to work ...

It was a Scammer who debited my card for $ 4,555 when I made a purchase for only $ 25. The worst part is that even after my dispute he provided proof of the fraudulent payment. Which forces me to pay this amount.

They are thieves, and do not replace the purchased goods with those of equal value, do not go and buy anything from us.

Hello, do not enter this shop !! apparently we were not the only ones to be victims of their deception! professional escro, we bought some go pro accessories a chip that cost us2000 $ we were with our 2 small children, they should be ashamed they are lucky that I did not realize right away because his store will have ended up in ruins with the nerves that I had! the consequences were heavy for us, they deserve a big blow in the face and a return of where they come from.

A few days ago I bought an iphone 6 and the one who sold me told me that it was released but when I put my company chip that I use they told me that it is not released and that I must pay a certain amount of money to release it, also the company is American for which the price increases. A total deception on the part of this store. On the other hand, he charged me for an unlocker that I never asked for. Terrible store because they sell you products that are not even released from the factory. Never go to that store or get carried away by their prices.

Since I was also scammed by those fools, I wanted to know what needs to be done to report them and recover the money. Grazir

Do not buy there please, they are scammers. I bought a cell phone for $ 530 and when I saw the payment coupon for the card they had charged me $ 2,1146. I rejected it and they told me they canceled the sale, they gave me a ticket that I suppose is tricky because they never made me a refund. and the card does not allow me to ignore it.

Ladores without shame. They charged me 1000 for a phone when they told me it was worth 500 with all the taxes. In the end, they supposedly canceled my purchase but it wasnt like that, they gave me a credit note and in order not to lose that money they gave me a cell phone that was not free. Then adjust $ 200 more for another that a month was completely damaged and since I live in another country I can not even claim

DO NOT BUY! SCAMMERS, they sold me telling me a price and after they charged me on the receipt I said something else, then I wanted to cancel the purchase and they told me that they were supposed to return the money to the accountThey were around 3,000 dollars that were taken with a bill of sale TO RETURN THERE TO BUY

Careful! Dont come to this thiefs shop. They 544 $ from our visa card. All of them agree. Just do like me. Go to the Police Station and call to your credit card company. Youll have your money back. They are thiefs !!! Nothing but thiefs.I do not know what happens to you enter this store of thieves. They tried to win us $ 544 but Visa has told us that it is usual and that they will refund our money. They are real thievesLucky!!

Just criminals! Wanted to buy an S5 for $ 119. After that, I was issued $ 438 on the bill with two dubious fees. My credit card also charged accordingly. Yes dont buy there. * Dont buy anything *! The seller did not want to meet the objection deadline, and it led to a long discussion in the shop without success. Clearly credit card fraud.

Stay away from this store ..

SCAMMERS !!! THIEVES !! Dont buy anything. First of all, take my iPhone 6 that worked in perfect condition except for its battery. Request a change of battery the initial cost was uss 69, when I went to pick it up, not only had they changed the battery but the charging port, the cost amounted to uss 120. Before testing the phone, I paid it believing that a local in the seventh avenue was not going to have any problem, the phone did not turn on they told me to go the next day that the technician was going to check it.The next day I went and they told me that the problem was with the motherboard that had no solution, they did not return the money and they told me that they were not responsible. In the end I lost uss 120 and my phone which worked perfectly. I DO NOT RECOMMEND IT FOR ANYTHING.

Really bad guys Dont ever go Dont give me a card Scratch them at your disposal Are these blatant niggas going to die?

Garcas !!!!!!! VERY CHANTAS they did not want to return the money nor did they return it to me they recharged $ 150 more dollars. Then to change they wanted to sell me an old note 5 for $ 900 dollars !!! Offenders

They are thieves, I went to buy a Playstation, first I wanted to cancel the purchase because they gave me back with the card, they gave me a voucher in their store telling me that they were going to refund the money, then I came back and I realized that they were not going to to do and I had to buy the Playstation but they charged me taxes for 600usd when it came out 299, NEVER GO !!!!

Never go. We have just been charged $ 804.99 instead of $ 80.49. We are going to call the police.

In this place they cheat blatantly. I bought a camera for US $ 270 and they charged my credit card US $ 508. We had no option to sign and previously review the account. When we claimed, we were told that the difference corresponds to the value of the memory card and the bag. We went to the police and the police said that they could not do anything, that daily complaints are received from that place, but that the claim must be submitted through the credit card system, which is what we are doing.

A place organizes to rob tourists

They are scammers thieves do not let themselves be stolen they sell items in poor condition and also at triple the normal price large-scale scammers who are sorry the police do not stop them

They are scammers. Be very careful

They are thieves, do not buy in that store, they sold us a stolen cell phone.

Be careful if you buy there. They were wrong, they charged me 10 times the amount, and when I claimed they gave me a voucher instead of a subscription, so I paid $ 200 for a plug, instead of 20.

Terrible they sold me a camera according to 300 and they ended up charging me 529 for the memory terrible place

ThievesTHIEVESLARDONES

ESCROC DO NOT GO ABOUT IT !!!!DO NOT GO