Charged me $2300 to NOT fix my vehicle. They claim to have changed several parts that were, in fact, not replaced. After two days and $2300, my vehicle was in the same shape it was in when I brought it to them. They didn’t care to fix the problem or to communicate, they just wanted to take my money. Called me 15 minutes before they closed to tell me my vehicle was “finished”. Took my money, and evacuated the premises before I could even close the door on my car. Absolutely swindlers at this business. Do not waste your money here.
Charged $85 to diagnose the check engine light with a simple plug and play OBDII scanner. Then wanted another $85 to diagnose why they couldnt get their OBDII scanner to work on my car.
I had an issue with battery light coming on while visiting Nashville and took my vehicle there on a Saturday. They hustled and completed my repair the same day! They did a great job and I would highly recommend them for repairs and very reasonably priced.
Great experience! Good work done quickly and great customer service
I used The Mechanic Spot for the first time this past week and i will not be taking my car anywhere else. They were fast, helpful and very kind. Katie was great about calling me with updates and accurate with time and pricing. I cannot express how happy i am that i found this shop.
Great Service. We were on vacation and had brake problems. They got us going quickly, so that we could travel home. Would recommend for sure.
I cant recommend The Mechanic Spot enough. They so professional and knowledgeable! I appreciate you so much and I will never take my car anywhere else.
Do not trust this business! They are unprofessional and damaged a separate part of my vehicle, and claimed I was lying about it! I have NEVER been so disrespected by a “customer service” agent! Do not trust this business with your car or give them your money! I’d have been better off leaving my car unlocked off the interstate and setting my wallet on fire.
Great place, amazing people!
Ive searched over 30 mechanics in town for a specialized issue i had mechanic spot knew exactly what to do immediately. My new life time mechanic.
Messed ip.put wrong oil never again
I use the Mechanic Spot often for our Company Fleet. They are professional and friendly. They will make repair suggestions, with upfront pricing, not trying to pressure sell us. We have built a good work relationship over the years. I highly recommend this neighborhood mechanic.
I scheduled an appointment to get my air compressor repaired on Saturday May 22nd, 2021 using their website. On Saturday May 22nd at 2:26 PM I received a call from the shop, and the man that called me asked me for more details of what I needed repaired and told me to come in Tuesday May 25th for a repair. I get here and the front desk kept telling me that they are booked for a week and 2 days, even after I told him I received a call to schedule my appointment. Now I have to wait even longer to get my ac repaired because I have to go through this whole process with another company right before summer!
Trust worthy, honest work. Katie gave great customer service. I’ll definitely come back and recommend them to anyone.
The Mechanic Spot is my go-to for all my vehicle needs, i have used them since they opened to the public in 2017. Prices are more than fair, turn around time is fast, and their communication is amazing... they call me when there is a difference of $2.00 towards my total, just to make sure im ok with it before they continue the work! They have consistently saved me time, money, and headaches. I dont see myself using any other shop in the future! Will ALWAYS recommend.
Had a great experience here, I thought I had an issue with my windshield wiper motor... but the arm was just broken. They replaced everything good as new for a reasonable price. I would recommend this place if youre unsure whats wrong with your car. They are professional on the phone and in person and take time to diagnosis your issues.
Quick, good quality service at a very reasonable price. Katie was very helpful! Thank you!
They are very unprofessional. Katie told me a price to get my water pump fixed and when my car was about to get worked on, she changed the price and told me they would have to keep my car until I paid the new amount. They failed to tell me from the beginning that they were going to change the price. Do not go here, they are all about taking your money and have bad customer service.
Allow me to describe my experience at this so called mechanic. During a road trip I had a few lights pop on while I was spending time in the great city of Nashville. Seeing that this shop had appointments available, it was near me, and it had seemingly good reviews I dropped it off to check what my issues could be. I did receive a swift call back in a matter of hours however they told me I needed a new motor. Mind you my vehicle only has 65000 miles on it, and the motor is literally just being broken in. They failed to do any testing besides the diagnostic computer and a visual exam. When I pressed them to do a more thorough examination I was told it was not necessary while in the same breath I was quoted for a motor with 150000 miles. I paid their diagnostic fee (100$ for nothing!!!!)and moved it to a more reputable place where they have completed all repairs and have me back on the road(original motor intact) for a fraction of the quoted price. Do not trust this business with your vehicle.
I bring my car to them to fix my AC they just replaced different things and never fix the problem they made me feel like they just was guessing the problem never fix it just charge me a lot of money for nothing
After driving from Huntsville, AL to drop a kiddo off at the Nashville Airport, my Jeep started misfiring. It was close to 5:00 on a Friday. I could not believe my fortune in finding a shop that was close to the airport and still open.Katie gave me a run-down of what she thought the problem was and then let me know they were open Saturday and might be able to fix it before closing the next day.They came through like champions! Outstanding timely service and excellent customer care.I hope I never break down in Nashville again, but I know where Ill go if I do.
Please do not use this dishonest business, it was honestly an awful experience and I’ll never be coming back again. Here’s my experience:I just moved to Nashville and my car broke down so I took it to this shop. Well it took them a while to figure out what was wrong with it, turns out it was an electrical problem and my car was in the shop for a full week, which was a long/stressful time for me without a car. Apparently they changed out the fuse box and they charged me a huge amount of money without really telling me what they did. So I got my car back and when I drove it home, I noticed on my dashboard that it said “No Fuse” and didn’t know what it meant. So I called the shop and he didn’t even know what it meant. He told me that it’s fine as long as it keeps on driving. So for the next 3 months I drove it even though the fob didn’t work so I had to unlock it manually and my car would always honk when I turned it on and say no fuse. There were times when I wanted to take my car back to the shop to tell them that they didn’t fix it right, but I didn’t want to risk having my car be stuck there for an entire week! Well one day I went to start up my car and it wouldn’t turn on, so I called the shop and Katie said that the diagnostic would be free. So my car got towed to the shop and later I got a phone call that it was my battery that was dead, which made no sense because I got a battery back in August! My battery was under warranty so I took an Uber to this car shop, picked up my “dead” battery, Uber to the NAPA store to exchange the battery but they told me that the battery was perfectly fine. I was so shocked and upset but the kind worker gave me a new battery anyways. Then I Uber back to the car shop to drop off the new battery, then Uber home. It was all so exhausting. The next day when I picked up my car he charged me $85 for the diagnostic fee, even though Katie said it would be free. Then $85 to put the battery in my car!! I asked how long did it take to put the battery in my car and he straight up lied to me and said it took over an hour, just to put a battery in my car!! I drove it home and guess what “no fuse” popped up on my dashboard again and the car fob still did not work!! They didn’t completely fix my car because they didn’t know how to! All they cared about was the money.
One of the best places to take your car. The service was really good and they fix it as fast as possible. The price was also reasonable. I would recommend this place highly.
My experience with The Mechanic Spot was very positive. I got good quality service for my vehicle. The prices were fair and the work was done by a skilled professional. I would definitely call them for servicing my vehicles in the future!
The service was great, barely any waiting time! They got it done quick, and they got it done right. Great place if you need work on your car because of the convenient location and nice workers.
Fast efficient and super nice people 10/10 recommend
The Mechanic Spot is the best place to get any major or minor work done to your car! I will definitely be back if i need anymore work! Prices are fair and the work is great!!
Best place to take a vehicle that needs any kind of work done to it! They are friendly! The mechanics are very well trained and very good at what they do! They are by far one of the fairest priced places to go and they go out of their way to try to help you out so you dont wind up with a hefty bill on your hands! These guys will always have my business! I would recommend them to anybody and everybody!
I want to write a quick review to say thank you to everyone at The Mechanic Spot for going above and beyond to help me! A friend referred The Mechanic Shop when I was having issues with my car, and I would now recommend them to anyone! They provided an impeccable professional experience and their workmanship was and remains outstanding! I am still on the road safe and sound thanks to this shop! Will highly recommend to my friends and family.
They were quick and easy to work with at a very fair rate. Even called after the work had been done to make sure everything was still working right. Highly recommend.
Love the professionalism of the staff. They tell you exactly the problem and how to fix it based on your budget. I would highly recommend the Mechanic Spot!
This place is simply one of the best in Nashville. excellent customer service. I manage over 40 delivery drivers, we use the Mechanic spot for all out oil changes and delivery driver repairs. price is always fair, and work is done correctly and within a timely manner. Its hard to find good and honest people to the work on your vehicles. I would highly recommend this place for ANY kind of car issues. big or small!
Went to The Mechanic Spot in a pinch when my serpentine belt and idle pulley went kaput after picking up a relative from the airport. We had little time to spend together, so getting the car fixed fast was important; this shop helped us get towed and had us back on the road in under 3 hours. Really cant thank them enough for their empathy and fast service. Thanks!
I was in Nashville on a business trip and my car started overheating . I called The Mechanic Spot, they were able to get me in immediately and back on the road within hours. Great customer service and quality mechanics. Would definitely recommend!
Do not use this shop! Ive been working on vehicles for 25 years. Car went in with one small problem and came out with a broken water pump and A/C compressor. BOTH I had replaced only a few weeks prior. The car died a mile down the road. The owner yelled at me and berated me on the phone and refused to do anything about it. AVOID AVOID AVOID. Just another rip off shop. I am 99% sure the owner was hopped up on cocaine too. Ive seen it before and know what it looks like. AVOID.
Very kind and helpful people! My car broke down and I was 5 hours from home. Called in here and they were able to look at it as soon as I could be towed in.
I had previously taken my car to a chain maintenance repair shop for another issue and mentioned to the manager that my battery light was on (and I knew it was only a year old). But Q and The Mechanic Spot took care of me!! They identified an issue the other shop didnt see and replaced my failing alternator all in one day and at a great price! I wont be taking my car anywhere else from here on out!!
These guys were amazing. They were up front about all the issues and what needed to be fixed. They let me know exactly what was wrong and my options. I was quoted a great price and they were super friendly. I definitely recommend this place to anyone looking for a good mechanic in Nashville.
Great place for any of your automotive needs! Always friendly and honest. They got me in out right when they said they would and was able to work around my schedule. I highly recommend them!
Thank you Mechanic Spot for getting me back on the road! These guys are awesome---they are professional, provided wonderful customer service and fixed my truck quickly and at a very reasonable price. Would recommend them to anyone in Nashville looking to have an honest and timely repair on their vehicle without paying an arm and a leg.
I have used this shop twice and they are a good and fair business.
They turned a mechanical nightmare around faster and for less money than they quoted AND they went above and beyond to make sure I had accommodation and transportation while they where getting the parts and doing the installation and I 100% recommended them for both their service and their honesty.
Great place! They get the job done!
We were traveling from Chattanooga to Kansas City and our battery light came in in Nashville. We tried to go to Firestone but they wouldn’t assess the situation for at least an hour or more. So I googled mechanics near me and the closest one was The Mechanic Spot. When you are out of town, you are always afraid that you are going to get ripped off. Thank goodness they did a great job, was fast and courteous and very professional. Q and his staff are top notch!!! Highly recommend!!! Thanks so much for taking good care of us!!!
Absolutely terrible experience. Was quoted 1800 which is at least double what it should have been for brake service. I work on my own cars and was unable to get to it. When i received the quote i politely declined. after much back and forth i was quoted 92 dollars for the diagnostic work.Upon pick up (with tow truck) i was charged $150 for the diagnostic work. I towed to another shop.Update: music city 4x4 fixed the brakes for $330. I hope the $157 ridiculous diagnostic fee for pulling 4 wheels (2 of which you didnt have authorization to even look at) was worth the negative review. It was absolutely worth dragging it out of there on a tow truck to save $1,470.00.Avoid this place at all costs.
Great place I would recommend this place highly. The price was also reasonable and service was really good.
Went to get a routine oil change done and they were able to find something that was on the verge of being horrible. They were able to completely explain the situation and get the issue fixed cheaper then everyone else in town. From now on I will only bring my car here. Thanks again guys see you when my next change is due.
Workers were extremely helpful and kind. Were able to get my job done fast and efficiently.
Ok let me tell you about my experience at the mechanic spot. I took my vehicle in for service. Had a problem control in the automobile. I see a sign that says free estimates🤷♂️ on there website? ? There charged me 90 dollars to get an estimate. I pick up the automobile the guy said the tires just needed air. Which was untrue they somehow missed a large nail in my back right tire. Which they charged me 95 dollars for?? I keep my automobile clean on the insidemy car was trashed on the inside when I got the vehicle back and the passenger above mirror/light fixture was open causing my battery to die according to the associate who fetched the vehicle.Unsatisfied and “unprofessional” to say the least. two thumbs down!!
A few co-workers of mine suggested this place, and I am so glad I went. I went to have regular routine maintenance done and found that they have a wide variety of services at this location. I was able to get everything I needed done in one visit. I have been looking for a great place like this. The technicians were extremely professional and very knowledgeable. The price was great too! I even found a coupon I could use on their website. I will definitely be returning to The Mechanic Spot for all of my future needs.
Very professional and knowledgeable staff. Quality service in a timely manner. 100% would recommend.
I was stranded on the road. My car was towed. Great service, quick estimate and fixed with in reasonable time. I will definitely recommend them to friends and family.
This place is one of the best out there. Great customer service and helped fix my car up at a good price!
The Mechanic Spot is the best! They came to our rescue on Tuesday evening and got us back on the road so we could get home to visit my family for the Thanksgiving holiday. We werent even one of their regular customers. They personally checked on the problem, got us a small part replacement and put us back together. A very trustworthy and caring shop and we will be using them moving forward! I highly recommend them!
The mechanics are knowledgeable, fast, and professional. I didn’t have to empty my wallet to get my car fixed! Will definitely be back!
Ive had really pleasant experiences here; I cant recall the mechanics name but he is a good guy!
Been taking both my cars here for 2 yrs. Theyve treated me very well.Theyre always honest and stand behind their work.
This spot is friendly and fair! Thank you guys. Awesome service and on time and keeps you up to date on repair.
Q is the man. He arranged my f250 to be picked up He keep me up to date every few hours. He literally saved me over a thousand dollars from what the dealership quoted me and had the job done before the dealership could even look at it. This mechanic shop is different. Very professional and a pleasure to work with.
I got a quote on engine replacement from the owner, Q at the beginning of August. I based choosing this business on internet research as I did seek several quotes from other mechanics shops to compare. The Mechanic Spot won the contest hands down. Not only did Mr. Q repair my failed engine, but he also diagnosed and repaired ailing air conditioning, which was MUCH needed, since it was the end of Summer and still very hot. It gets so cold that I have to turn it all the way down or wear a sweater and my car is running sweet! I believe I have found a forever mechanic for all my auto repair needs.
PLEASE READ BEFORE GOING TO THE MECHANIC SPOT: Its very hard to look over reviews and feel like youre getting a solid opinion, as most people only take the time to review if their experience was really good or really bad. I gave The Mechanic Spot the benefit of the doubt as there were enough good reviews to make me feel the spot was probably legitimate. Please dont make my mistake. My wife and I visited Nashville in early July on our first trip to the city, and as luck would have it we woke up to a dead car one our first day. As we had already been having battery issues, I knew the solution was something more than simply jump starting it, as it would just die again 30 minutes later. We had the car taken to The Mechanic Spot and waited for the diagnosis. I called ahead and was told Yes, we have an open bay and can work on it right away if you get it here now, which is what we did. No more than 15 minutes later the car was in their shop. Fast forward 5 hours later and the shop was going to be closing in 30 minutes and we still hadnt been called. When I call them back they say, Oh, yes its ready. You can come get it. We were never informed what the exact issue was, or what the price was going to be. When I arrived, the gentleman behind the counter said, We determined there was a short in your dashboard that was draining the battery. They charged us for 2 hours of labor and all in all, we were out $300. The guy knew we were not local and were in town just for 2 days. I wish I had never told him that. Fast forward to yesterday. Our car died again, exact same issue, in the exact same way, only a few weeks later. We had it taken to another auto shop, this time the one down the street where weve done a lot of business. The owner called me up and asked what was going on, and I explained the same thing I told The Mechanic Spot, and mentioned what they had done to fix it. Well, they got the issue fixed immediately and called me back to say, The issue was the connection terminals. They werent getting enough contact with the battery. Whatever that shop did in Nashville, they pulled one over on you. We looked in the dash, there was no issue, nor does it look like any work has been done. Our car is now up and running perfectly and it was a $60 repair, from an honest shop. We paid over $300 to The Mechanic Spot for a repair we were straight up told was pointless and didnt fix anything. Please dont make our mistake. This is not an honest shop. There are a lot of comments on here pointing to this conclusion, but theres enough good experiences to make you think, They cant be that bad. Yes, they are. Look for someone else. Especially if youre out of town, you will pay the tourist tax if you take your car here. Stay away.
Dont ever go here. They dont return phone calls. Had a situation on a Saturday where they said theyd call back and never did, so we called, and they said theyd talk to the mechanic and give a call back. Never called back. So, we tried to drive to pick up car because they were unresponsive and they were closed so had to wait until Monday to pick up car. That is TERRIBLE customer service They dont care about customers. Worst experience with a car mechanic. Go anywhere else.
Fantastic service and done in a timely manner. I would highly recommend to anyone looking for a reliable mechanic shop.
Love these guys! Needed a tune up on my car before traveling, and these guys went above & beyond with service and timeliness. Would highly recommend & will definitely use again for future needs!
So my story is this...my car ran out juice, battery power, while sitting out in a parking lot. Overnight. I called me Hani. Spot to come tow my car and get a new battery. I went to the business the next day and found the shop to be very clean and stylish inside, different for me Hani shops, that was the best part. So, when I got my car back I asked the man if everything in my car check out good and he said yes,. Well, a couple ofinutes after driving off the lot my car was making scratching metal sounds, no bueno. My car made sounds for a month or so and then disappeared? Crooks ate Hani. Spot messed withy car since I was asingle woman with no knowledge I guess? Anyway the battery they installed lastsed less than a year...probably used.......BUYER BEWRE...
The service was top notch & The quality was outstanding. I would definitely work with them again .
Never been disappointed with the service or the cost. Always time efficient.
We were out of town with transmission issues during a holiday trip, great customer service friendly staff.
Never used them for mechanic work, but when I called on them to shop their Garage Insurance they were one of the most polite shops Ive spoken to in a while. Thank you for being courteous!
The mechanic spot is the only place I will take my vehicles! The mechanics are knowledgeable, friendly, and considerate of your time. Prices are reasonable and I will definitely be back! 5 stars!!!!
Don’t go here if you need only one thing fixed or you’re out of state. We took it in to get our wheel bearing changed and that was it, they told us the total for all the repairs was going to be 900 dollars. They tried to take advantage of us because we were young and out of state.
Quick, honest oil change with no bs. Q works at the front desk, and he was very helpful. They hooked me up, took good care of me, and their waiting area is probably one of the nicest waiting areas for any mechanic shop in Nashville. Thanks guys!
Service was incredible here. I got my car back way sooner than expected and the team kept me up to date on everything. Highly recommended!
I recommend this Shop for anyone in the greater Nashville Area. The owner and the mechanics KNOW WHAT THEY ARE DOING!!! We were on our way to the FL Panhandle for Christmas when it became apparent that one of the u-joints on our vehicle was about to fail. The Mechanic Shop is open on Sunday! I googled Repair Shop. Called them. They said they would be able to fix it THAT DAY if they could get the part. They got the part, fixed it and we were on our way in a few hours. Thank you!
Had Engine completely stall out and ran horrible. Stranded from Texas. Brought in Morning and Go me running by closing time. Fast.Reliable.Got Home. Car ran BETTER than before!
Not good at all, i dont recommend nobody to go to this shop, I took my car Toyota Prius, to have them check and he just charge me 92 dlls to tell me what I already knew, and then also he recommended me to buy a can of gasoline and burn the car, just because he couldnt fix it, yesterday I got my car fix for 1200 dlls he want to charge me 3500. Very bad experience and very bad service. Even if the car doesnt work you never suggest something like that.
A very professional staff, very satisfied with the work and the result. 100% recommendable.
Great Service as well as friendly workers!
Great service, fixed what I need on time. No complaints at all!
Our 2011 Nissan Altima finally passed emissions today thanks to this shop. We had been trying to fix it for 10 months, and after dealing with tons of mechanics, our check engine light was still on. I found this shop on a Google search and saw the great reviews. Q and his team were so efficient, fast, and professional. They solved the mystery of our never-ending check engine light, gave us a great deal on a Transmission, MAF Sensor, and other fixes. Great prices. Great service. Great people.
I am pleased with the service I received. I haven’t had great luck at dealerships and their service departments l, but I was taken care of here. I Would recommend this place
Took a vehicle here to have a new engine installed, I provided the engine and let them keep the old one. Didnt hear from them until it was done, and they informed me they did an additional$1700 in repairs, which I was never informed or approved of. Dont take your vehicle here!
Always fast and reliable service! Never had a problems with the mechanic spot
They’re crooks. They will charge you for every little thing they can. And charge you for things you never ask for. They tried to scam me out of paying 3 grand to fix my car, when all I needed was a replacement part. A simple 85 dollar diagnostic could end up costing you 1-2 grand in the end.If you don’t believe me, let them tell you what’s wrong with your car, then go to another shop and see if they will tell you the same thing... and compare prices and details.
I didn’t get the news I wanted, but the people were really nice and helpful. They were fair and told me it wasn’t worth fixing my car.
I went to the mechanic spot because I was having issues with my brakes. Once I arrived the gentleman at the counter stated there was a $30 diagnostic fee to inspect my brakes. After the inspection, the gentleman stated I would need $500 worth of parts and labor to repair the problem. I went to Budget Brakes and they were able to fix the problem for under $200.
Had brake calipers, rotors and pads replaced. Price was fair and the work was done well. Great experience.
“Q” went above and beyond to help us crazy Wisconsinites in need of AC for drive home on a Saturday. Networking to find us parts was no easy task but Q handled it with professionalism, kindness and compassion. Big thanks to the mechanics as well, I did not catch all the names but everyone was truly trying to help us trouble shoot and resolve our issues. Enjoying cold air on our ride home. Thank you Q and staff at “the mechanic spot” I sure hope owners know how hard you all workUpdate: 30 mins after this review the AC stopped working in our car. Now home in Wisconsin saw our hometown mechanic the “fix” was not a fix! Called mechanic spot to see if we could get something back, no go! Did nothing to compensate except give my husband attitude. Shame because in the moment I really liked “Q” I am sure the decisions came from above him-as in owner.
Great service! My car started overheating on a road trip and they had me fixed up and ready to go in an hour, great staff and fair prices I would recommend them to anyone
The owner and employees are very professional. Their mechanics are equipped with the latest tools. They also have a very nice customer waiting area.
Ive used two mechanics several times with this company and both are great. They get the problem analyzed and fixed very quickly.
Great service . I was in and out like they said i would be and they are honest.....thanks
Very productive and professional. Will use Service for all our automotive issues.
Always great service and great pricing
Great service and extremely nice people!
Great service and people. Highly recommend!!!
Omg bad business, paid 700 for a starter, that I didnt give permission to fix, and was told by another mechanic I need a new starter. Keep in mind it been only 3 weeks since they so called fixed it. I do believe due to the drama behind the whole situation, they initially fixed it, but after the altercation, they took it off and hooked it up wrong. DO NOT GO THERE, WALK NO RUN AWAY----BAD BUSINESS-- YOU BEEN WARNED
Great customer service and prices. Ill be back for more of my auto needs
Very quick and efficient service. I will continue to utilize them in the future.
Not a good place will rip you off. Took my car there to get it fixed caused it was using alot of oil and some other issues and got chargedway over a thousand dollars and the issue is still there and they did something to my muffler cause now it makes a noise real loud..stay away they will rip you off and charge you double to fix something and then its not fixed