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The Car People, LLC
3994 Dickerson Pike #1304, Nashville, TN 37207, United States
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The Car People, LLC
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Ch
Review №1

I have had my car here two separate times for different issues, and The Car People have yet to disappoint. Wayne is great at keeping you in the loop on status of your vehicle, and working with him is a breeze.I have an older vehicle and the electrical work I needed was out of my comfort zone, but after speaking with Wayne I was confident this was the place to be.The included warranty and the quality of the people working on the vehicle will ensure that I return here when it comes time for the next repair. Thank you again Delontay and Wayne!

C
Review №2

Wayne was extremely helpful as we discussed the potential issues with my vehicle. He also took great care in reviewing the detailed report and sharing their findings with me. He understood my need to manage cost and openly discussed how we could proceed. Id definitely recommend The Car People!

de
Review №3

My ‘The Car People’ first experience was 5⭐️!Fast diagnosis, friendly, and knowledgeable staff. Incredible turn around time and wonderful attention to detail (40 point check). Once the car is diagnosed, then send a link by text with pictures of what is wrong and a detailed examination of the vehicle! I could go on and on about the good things about this business! Feel comfortable to take your car here!!!

ja
Review №4

Very nice and professional Good price and service

Al
Review №5

I took my car in to get a suspension noise check also a ac recharge I pick my car up and went home for the 4 days later I go to engage my E Break It was broken/ wouldn’t engage. called and they said they would check it out but not repair it I didn’t even drive 20 miles after I got my car back due to me being off for the remainder of the week . This isn’t the only time they had broken something when doing work on my car I mean I used my e brake that morning and it was fine and as I picked my car up I noticed the extremely loose e brake that can’t even prevent your car from moving in reverse or drive without pressing the gas peddle

Al
Review №6

I love this place, and the people that work there! They are always friendly, polite, honest, and they get my car working on time! Highly recommend going here for any car needs!

se
Review №7

Always courteous. Wayne and his team always go above and beyond to take care of mine and my fiancé‘s cars. If you’re looking for an honest mechanic shop that values their customers, I would definitely recommend this place!!!!

Ja
Review №8

Thank you Wayne for confirming the issue with the Intoxalock device! I have had not one issue with my vehicle since the device has been taken off! I will never be stranded again! Thank you

Ma
Review №9

Great fast work. Prices were decent

Jo
Review №10

Friendly good service.

Ge
Review №11

Reasonable and professional and answered all my questions

Sh
Review №12

They are nice and friendly people and they know what they doing with your car

Br
Review №13

The car people are honest, Wayne is straight with you and doesnt over charge all the mechanics do great work. We trust them with all our vehicles.

Ch
Review №14

Great, knowledgeable guys.

Sa
Review №15

My experience was one of education and professionalism. Everyone was knowledgeable and thorough. I will definitely utilize them again when my car needs to be repaired.

Do
Review №16

Not so much as hate. Went in for a engine repair which they say I needed. Paid 4500 for the engine and have taken my car back twice because it stalls and want turn over.Mind you gave them the car in Nov.Did not have my car for Thanksgiving because it broke down. Didnt have my car for Christmas and the New Year. Now they telling me its my transmission. They telling me I cant get my money back because nothing wrong with the engine. I didnt have transmission problems before they put the engine in. They are not trying to even help resolve a issue I think happened when they put the engine in! Not HAPPY

St
Review №17

Good clean cars for a great price

Mi
Review №18

I had to come here for my ignition interlock and the service is outstanding, never had to wait long, they’re an honest, hardworking staff and the manager Jeff is a superstar. He has the most positive personality and always leaves me smiling. Highly recommend for not only interlock service, but any work you may need done.

an
Review №19

I went there for a screw in my tire. They patched me up in a quick fashion then went through the future implications of what would likely happen based off of the damage done by the screw. Would highly recommend.

Gi
Review №20

I absolutely love this place! I have been here several times to get my vehicle serviced and my experience has ALWAYS been positive. The staff is always knowledgeable and extremely professional. Their prices are also very reasonable. I would recommend this shop to all my friends and family. They also provide a shuttle service which is awesome.

Sa
Review №21

I’ve trusted the car people with my vehicle for a few years now. They always give me a fair price and are transparent about every step in the process. Geoff is the absolute best! Not only is he amazing in all aspects of customer service, but he’s extremely knowledgeable about vehicles and repairs (and not to mention, hilarious!) Although their new location is out of my way, I wouldn’t trust my car with anyone else. Thanks guys!

Br
Review №22

This while staff has treated me like family from the beginning (5+ yrs) and I will NOT take my car to another mechanic as long as they are in business!! Wayne & his crew are the best!!!

El
Review №23

Wayne was really great to work with. Their prices are fair, and, once diagnosed, my car was ready the next day.

Ch
Review №24

The Car People are a great crew of guys. Geoffrey at the front desk takes care of everyone that comes through the door. We had two cars in for some major items. They were able to quickly identify the issues and give me several options and cost estimates to consider along with their opinion of their recommended action. Theyre the experts so I took their word and I am glad I did. Both cars are running great and they feel like they can go another 100,000 miles! Thanks Car People!

An
Review №25

Ive been taking my vehicle to The Car People for years! They are very trustworthy and dont ever try to sell you anything you dont need. If they tell you your car needs something, you can believe it. I love the fact that they do a full check up whenever I get my oil changed so I can know if anything needs attention. They do excellent work and are very friendly. They know their stuff! :-) Delontay is the best!

os
Review №26

The best auto repair experience I have ever had! For 5 years, I have only allowed The Car People, LLC to repair my vehicle which is very difficult to repair due to it being older and only briefly made in the 90s. The work is perfect, the communication is exceptional and the pricing is reasonable! The repair time was extremely fast and the customer service was the best I have ever experienced. If you were like me and didnt trust repair shops, go to The Car People, LLC on Dickerson Pike. They restored my faith in honest mechanics. Go see them and see what I mean!

Ly
Review №27

As a younger female without any family in town, I was worried about finding an auto repair shop I could trust and feel comfortable with. Ive now been taking my car to the Car People for almost three years and would never consider going elsewhere. I consistently receive excellent customer service, quality work, and fair pricing. Jeff is awesome, and will make sure you are fully informed with any work they might need to do to your car. These guys are genuinely good people. I highly recommend!!

Se
Review №28

Very friendly staff here. They got my wifes car in and out quickly for the repairs that were needed. Brandon is a great service manager. He gave us a fair price for the work and called multiple times giving us updates along the way. Definitely will be using you guys from here on out and recommending this place to all friends and family!!!!

Le
Review №29

We broke down out of town for a job and got towed to this business. They gave us an outrageous estimate of $920 and were charging us almost $300 for a REFURBISHED alternator and battery. They also said they were charging 3 hours of labor when the labor book says 1.9 and also said they charged 110 an hour but labor costs were 370? When I tried to discuss these outrageous prices I was talked to in a disrespectful manner and they definitely took advantage of this being our only option. I got them to lower the price to $850 but that is still absolutely ridiculous.

He
Review №30

This place is amazing! Awesome service! I drove in last minute after my car did weird things on the interstate as I was driving through Nashville, and they were so friendly and helpful! Seriously, some of the friendliest people Ive met. Nothing was seriously wrong with my car and they had me in and out in 20 minutes. Even though I live in Clarksville, I will definitely drive my car here if I need work done on it.

Os
Review №31

Best mechanics and customer service in Nashville and the surrounding areas! I only take both of my vehicles to The Car People, LLC Dickerson Pike. One of my vehicles is extremely hard to find parts for, and they have found them every time! Go see the people at the Car People, LLC. You will be very happy with the service and repairs!

Ja
Review №32

These are the most professional and pleasant mechanics that Ive ever worked with. They are meticulous in their work and will even fix problems that they noticed outside the scope of work. Their professionalism, skill, and genuine interest in my life are the reasons why I only go The Car People for all of my automotive needs. Thank you for everything!

Le
Review №33

This place rocks. Come here if you want to understand whats going on with your car!! Come here if you want good work on a foreign car!! Come here if youre a lady and want some respect!! Geoff is a great guy (he really lives up to the reputation in the other reviews), and everyone at the shop is fair, totally patient and will be straight with you about what NEEDS to be done on your car. They are awesome with my finicky Volkswagen (2007 Passat 2.0t), and always take the time to explain EXACTLY what theyre doing and why. Good work, very very fair pricing, and nice guys to hang out with. Im particular about getting work done and I dont go anywhere else.

Ma
Review №34

Very professional and friendly! I will recommend these folks to everyone! I am so glad I have a team of experts that care about my car maintenance and are very supportive on the phone during any car emergency that might pop up! I am also very happy about the reasonable prices!

Ar
Review №35

I brought our truck to this shop and they went above and beyond to fix it properly, this is an old school shop that believes in doing good work for a fair price. they had to go back over the job as it was complex and they fixed it again without added costs !!!!!! they have a shuttle service as well as just very good customer service. they are HONEST and that is rare with mechanic shops. I HIGHLY recommend this shop to all who want good work and good prices ! I am floored by this service center as they are very real and genuine. this is the place to go for an excellent experience !

Ma
Review №36

These guys are awesome not only so they do great work but the are really honest and stick to there word. They stayed till 10 o’clock on a Friday night just to get me and my buddy on the road to we could make it back home(Colorado). They are just all in all good people with a great mechanic, Harry, And great boss man Jeff you couldn’t ask for a better bunch. Any ways I would recommend these guys to anyone and everyone. Thanks again gentlemen and great meeting you.By the way we made it home with out a hiccup Truck ran amazing

Se
Review №37

HIGHLY recommend them! Amazing PR. Extremely loyal & trustworthy. No better price anywhere. The work is equally as excellent.

De
Review №38

I am always treated as if I have brought in a fleet of vehicles when I arrive. Even for simple oil change! The price is reasonable and they will search for the most reliable, hassle free parts from all suppliers. Never had that in a mechanic. My serpentine belt replacement cost less than $200!

Ne
Review №39

Great customer and timely service. The car care deals offered are a great value (inquire in the shop). However, I found ording parts through them was 3-4 times more than I could get them for.

Cm
Review №40

They did amazing job and found some things i did not know was there. Showed me and i was able to see the damage myself first hand. I will be going back to them any time i need something fixed. Great prices to

Si
Review №41

I took my car in to get an oil change and they changed the air filter as well. It was easy to make an appointment, the prices were reasonable, and the service was quick, I would recommend!

Cy
Review №42

This place is the best place to go for service and car repair! Friendly staff and honest service. They wont charge you an arm and a leg for repairs and only repair what is needed.

Cr
Review №43

Amazing group of men, always respectful and will do all in their power to fix the problem (s). Hence why Im a 2 yr customer plus many years to come. Highly suggested!

Sa
Review №44

I had a new resident discount on an oil change, and Im very glad I went to the Car People at the Dickerson pike location. I was in and out in an hour and everyone was very courteous and friendly. They checked the car and let me know about future work (brakes) that I need to monitor. I will be back!

Mi
Review №45

The Car People is the first auto repair shop that I trust to do all my repairs and maintenance needs. Wayne Brown tells me what my car needs now and what can wait. He has saved me a lot of money. The 24,000 mile/2 year warranty gives me peace of mind that the company stands behind their work. Try them!

N
Review №46

The Car People has been my go to place ever since I found them. Whenever someone tries to tell me to go to the dealership, I tell them I’m going here. They are less expensive than the dealer, they are more honest, more straightforward, and they won’t charge you just for the sake of it.

Ma
Review №47

I went for an oil change and tire rotation. Great price and customer service. They also included a full inspection of the vehicle with recommendations.

Sa
Review №48

They got me in, fixed my A/C issue, worked seamlessly with my warranty company, and all within 24 hours of my first call. Plus they saved me from melting in the heat for a week waiting to get it fixed at the usual place. Thanks Jeff and the team at Car People!

He
Review №49

I took my van to The Car People and was so impressed by their professionalism. From the moment I walked in to get an estimate to see what was wrong to their diagnosing the problem to me picking up the car ahead of schedule. They delivered on everything they promised. I was nervous going in as a woman, but they treated me with such respect and were so nice about explaining everything to me. I wont go anywhere else and recommend them to everyone!!

We
Review №50

Pleasant, professional and proficient. Good work. The Car People go above and beyond the call of duty.

Jo
Review №51

The Car People on Dickerson Pike went above and beyond, working late into the night, to ensure that my Tahoe was completed at a fair price! In a world where quality customer service is difficult to find, I found it with Wayne and his team! AAA+++

Aa
Review №52

The customer service here is great. They communicate timelines very well, fully inform the customer about the work to be performed, and work hard to provide flexible options for repair. Also, this place knows how to work on VW and Audi vehicles. Not everyone has that knowledge.

To
Review №53

Best in Tennessee!

Ke
Review №54

The car people were great! They were really friendly and professionally. Great work and great prices. Highly recommended.

Be
Review №55

Very nice and professional.. had a groupon but still got top notch service..

Je
Review №56

A huge shoutout to Wayne Brown and The Car People! This tired and sick mama and her active toddler had a flat tire in the middle of standstill, rush-hour traffic. Pulled into the first parking lot I could get to and ended up here. Even though they were closing up for the night, Mr. Brown pulled my car in from the cold and installed my spare tire...free of charge! Friendly, honest and willing to go the extra mile! Thanks so much!

pa
Review №57

I have received the best service from these guys than Ive gotten from any business Ive dealt with in a very long time. Jeff is great to work with.

do
Review №58

Have been taking my car to this service center for years. they always take do a good job with service and repairs. and at very competitive rates.

Ad
Review №59

I recommend this shop 100% the mechanics know how to treat your ride like its their own no short cuts, fair prices, friendly guys, and quality work!

Ad
Review №60

AAA discount and fast service. But the guy at the front desk was a little too chatty. On a follow-up visit, they replaced a small part for free.

Ca
Review №61

This place is incredible! The people are great to work with. Will definitely have my business from now on!

Li
Review №62

Ashley and the crew were wonderful! Friendly, courteous and very reasonable. Would definitely recommend them to anyone needing car service.

Cl
Review №63

These are the nicest people in the world I would recommend anyone to go there especially Brandon he was helpful and nice took extra time to help me, delontay is a wonderful owner, they are a true car place especially helpful to women, I will always bring my car here. Claudia Ann Cabrera. Thank you Brandon and all the mechanics.

Bo
Review №64

Wow know what theyre doing and did the job great. Know where Im going from now on. The Best.

Pa
Review №65

I couldnt pick a better place to bring my car and everyone I know, their cars as well. Geoff (pronounced Jeff) will most likely greet you here at The Car People- He leads the greatest mechanics in Nashville like a true champion. He also becomes a friend almost immediatly and when you come back more and more, you get adopted into the fam. Harry is one of the most friendly, hardworking mechanics Ive ever known and he knows his stuff. Everyone here works well together, they are efficient, meticulous in detail and excellent over-communicators. If you are looking an honest mechanic, shop no further- stop by the car people today!(or when you need an oil change) ((whenever really)) (((bring snacks, these men work hard)))

Zo
Review №66

Absolutely amazing I highly recommend these car people! They get the job done at a great price!!

Al
Review №67

Best mechanics ever. I take my wifes SUV and my truck there for EVERYTHING. Pricing is fair and they even changed my lightbulb for free. They also give military discounts!!!!!!

Ja
Review №68

More extensive work

Ch
Review №69

We have been to several mechanics over the years and this is the first one my wife is comfortable with. Now my office sends their vehicles to TCP for everything. Just an awesome place where I dont have to worry about the service I receive.

mo
Review №70

They are great at helping and finding the problem

cu
Review №71

Wayne is the man. Hes very knowledgeable and goes out the way to please his customers! Great aervice here at the car people Dickerson Rd location.

Ge
Review №72

I am very pleased with the service at The Car People. I took my car in for an oil change and the services was fast and friendly! I will be back and recommend them to my friends!

Al
Review №73

All of the Guys at The Car People are very Professional and Knowledgeable! They are always very courteous as well as honest.

AL
Review №74

Worst place to visit. My car engine got damaged due to their bad oil change service that caused my oil leak. Worst thing is their customer service, they are very rude and not at all listened to the issues. This was the worst customer experience I ever had in my entire life, where someone is asking not to call or talk about anything related to their service or offering. They never get back to me on the issue I reported. I will never recommend to visit this place.

An
Review №75

Good honest workmanship. Will not sell you something you dont need.

Ma
Review №76

We wore our brakes all the down driving cross country and they started to scrape badly coming out of Memphis. I called The Car People on the way into Nashville and they were able to get us in the next morning and get the brakes all fixed up. Thanks for getting us back on the road!

Be
Review №77

These guys are great!! Excellent service and performance. They know what they are doing !!

Ch
Review №78

My car broke down at work and I was very blessed to find the car people. They got my car towed in right away and had my car done by the time I got off work. They even picked me up so a coworker didnt have to give me a ride. Thank you so much for your amazing service. Your prices are more than fair and your waranty is great. Definitely a life time customer. Thanks guys

Ni
Review №79

DO NOT BELIEVE THESE FALSE RATINGS!! I am not sure how this place has 5 stars, but I have over 30 vehicles for work and Ive used these guys once and will never work with them again! I took my 95 F150 down there to have the timing set because I had replaced the distributor and it was off a few degrees. Well they quote me 220 bucks, which I thought was high, but they were close to my house so I had them do it. Turns out I also had a bad fuel pump and they quoted me 790 dollars???? Are you kidding me?? Fuel pump replacement on this truck should be anywhere from 300-500 bucks tops. So I had it towed and put a new fuel pump on myself in an hour and it cost me 110 bucks. Well as it also turns out, they never timed the truck correctly because I took it to another shop that charged me 68 bucks and it was still off by 3 degrees. So I paid them 220 something bucks for nothing and a waste of my time. I went back there to show them the proof from the other mechanic that the timing was still off and the manager never so much as contacted me or offered my money back. Thanks a lot guys!! Yall are a joke!!! DO NOT BELIEVE THESE FALSE RATINGS!!!

Cy
Review №80

Fast, efficient service. Good people to help fix your car. 😊

Pa
Review №81

Great business.I had a wonderful experience when I visited.Great service and awesome hospitality.Appointments in a timely manner. Thanks Geoff and your employees.

Ja
Review №82

Finally!!! Mechanics you can Trust! Wayne and the Car People have serviced all my vehicles and have done a great job. They go above and beyond every time.

Th
Review №83

Took my son there to get his 1st car. He really likes it and they gave him all the info he needed to make sure he got the best from his vehicle.

Br
Review №84

Jeff is the best thing there

lu
Review №85

These guys are great Id go.back any day of the week

So
Review №86

Great shop!, friendly atmosphere, in and out in a reasonable amount of time.Thanks!

Sh
Review №87

My husbands car broke down while we were traveling. Of course, I was panicking. We stop at a gas station and was referred to The Car People. Once we finally got there, it was near their closing time. Nonetheless, they took the time to look at the car and fix our problem. Exceptional Care!!!

Mi
Review №88

Great people, really good prices. Thanks guys.

Ce
Review №89

Great job on 2004 suburban,bwith resonable prices.

Jo
Review №90

Outstanding service and better people. They go the extra mile for their customers. Thank you!!

Pe
Review №91

These people are So nice ..great Shop Auto Shop

Ke
Review №92

Excellent place to have your care repaired.

Ho
Review №93

Good service so far! Got a ride from there and back for my car - Thanks for the ride Nate and Dodd!

Br
Review №94

Great place to get quality automotive care.

Jo
Review №95

They are amazingly helpful and truly care about their customers.

Br
Review №96

These guys know how to take care of their customers

Ch
Review №97

Very nice and warm people, good work.

Pa
Review №98

Wayne is professional and caring. When my teenage daughters car broke down, he dropped everything to take care of it and this Dad is one happy guy because of Wayne.

La
Review №99

They have great customer service and the first mechanic place that smells nice on the inside. Im going to take my car there for repairs from now on.

De
Review №100

This is the only place you need for all of your auto repairs! Excellent customer care & priceless services!

Information
3 Photos
100 Comments
4.7 Rating
  • Address:3994 Dickerson Pike #1304, Nashville, TN 37207, United States
  • Site:http://thecarpeoplellc.com/
  • Phone:+1 615-860-1110
Categories
  • Auto repair shop
  • Brake shop
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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