The actual repair tech was a very nice and professional gentleman. His work was very quick and very clean. When the work finally got done, it was A+. But after the first visit and we were told that the part needed to be ordered, we understood. But when we received a call a few days later with an appointment for Tuesday to come out, and Tuesday came and went without them showing up, that was a little irritating. Wednesday when the repair guy called he mentioned that he doesnt know why the girls from the office called when they dont have the parts yet. Hell call me later and schedule an appointment once he receives the parts. Then I received another call about a week later saying that he would be there on tuesday. Once again Tuesday came and went and no show. Finally Wednesday morning he called and said hes on his way.
AC went out last night. Called All Air this morning and Frank was at my home at 11:00 to help me. Very knowledgeable and price was fair. He even gave me some ideas about cooling my garage/gym.
I recently installed solar panels, and electric HVAC was appealing to me. I called for three estimates, but I learned on the phone that two of them only sold one brand of HVAC system, and I wanted options. So, Frank was the only estimate I had. He suggested several mid price models, and I asked about the higher end. I decided on the best, quietest, model from Trane, one that had the fan blowing away from my house, in an area where it would not be seen or heard (see photo). I am thrilled with the result, as I dont even know when my air is on.
I did my due diligence in selecting All Air to complete a full cut in installation on my home. Frank showed up and provided great insight in how my installation would go and made great suggestions that improved the system. The two installers they provided, Jose and Rafael, were exceptional and very professional. They also wore a mask and gloves while they completed their installation. The installation they provided was clean, efficient and very well done. I have had the system in place for about a month now and it has not missed a beat. I am very happy with the work done, and the price was excellent.
Hello,I agree with another review. Very friendly, but not very competent thus far. I would rather take a rude tech, but competent then vice versa.
We needed to replace one of our AC units. We had an assessment and bid from another company, but did not trust it. Frank and his team were terrific. They explained the problem and all our options providing a detailed estimate. We asked them to do the work and were very impressed. They were responsive, professional, thorough and just nice folks. Recommend them highly! We will definitely use them again.
A/C Technician Eric arrived as scheduledand promptly diagnosed the problem. The repairs were done in a few minutes. Eric was very professional and friendly.Would use the company again.
This company’s crew was honest in their diagnosis and repair of our refrigerator.Because the cost for fixing it was a lot, they suggested NOT to repair it.Because it was late on a Saturday, they were able to come to our home first thing on Monday.They also gave us good suggestions what type of refrigerator will last longer next time that required low maintenance.I wish more businesses operated with All Air Appliance Master’s integrity and honesty.Thank you.
My AC condenser stopped working this morning and All Air Appliance Masters squeezed me in and was able to send a tech out 3 hours after I made the appointment. The tech came within the time frame that I was given and he diagnosed and fixed the issue in under 15 minutes. He was quick, efficient, had the replacement parts I needed, and he wore a mask. I couldnt have asked for any better. I will definitely call them for all HVAC work I need from now on.
I called all air masters for a price for a new heater. My heater worked, it was just very old and I figured it was time to get it replaced before it died on me. All air masters gave me a very fair price and I felt comfortable with the company so I had them do the job. I normally don’t write reviews but after the job was done I wanted to write one as they are deserving on the 5 stars. The workers who installed the heater were very professional and courteous. They were respectful of my home and belongings. They did a wonderful job and my new heater is working better than ever.
Incredibly surprised to find such an honest company. I have several rental properties and deal with many contractors so I have come to understand how a lot of them tend to operate. When I had them come out to my personal home for a quote I was so impressed to see honesty and integrity from Frank Jr! I not only used them for my new air conditioner but I they are my go to for any repairs I need for my rentals. Deal with Frank Jr, he’s really an asset to that company.
Good customer service. They found the igniter for my furnace.
Our technician was so helpful and professional. Although we ended up needing to replace our oven, the technician did every thing in his power to get us up and running in addition to tips on how to run our other appliances more efficiently. This is our new go to company. Thanks!
My ac stopped working and these guys came out right away. I asked for repair cost vs replacement and the knowledgeable tech named Eric was able to provide both. Very fair pricing. I was very pleased with their service and will highly recommend
Got a quote from all air and a few other places to replace my 30 yr old Air conditioner and heater. All air had the best pricing and Frank Jr really impressed me with his approach, no high pressure sales and he really knew his stuff. The girls in the office made the financing side swift and painless. Don’t hesitate to call this company, I’m really happy with how everything has worked out.
They were recommended from one of my partners. They were very polite and looks profesional at the time of the visit, unfortunately after 1 month trying calling them back, I never get a quote ...
I called around to a few different companies when my ac stopped cooling. All Air was the first ones that were able to come out and Frank Jr. had been incredibly helpful in making sure he checked to see if he could fix the problem. He was very detailed and explained to me the fix we could do to would get us through the summer but we decided to just go with a whole new air conditioner. I wanted to get a few more quotes before I made my final decision but not one other company could come close to the care and honesty Frank Jr. and the rest of the team had at All Air. I’m extremely happy with how it all turned out and I would highly recommend them!!! Thanks Frank Jr., you’re an asset to the company!!!
I haven’t actually haven’t used All Air (yet) for any work but this review is solely on their honesty and integrity. I called them to take a look at my heater that I haven’t used in years. It wasn’t turning on and I was actually prepared to have to fork out money for a brand new one. When the tech from All Air came over, he simply pointed out a setting that needed to be changed and bam it was working again. He easily could have told me I needed a new one but this company had earned my future business. Thanks guys for saving me money and I will be calling when I’m ready to upgrade. Do yourself a favor and don’t waste time with company’s that will just see you as a pay check. All Air Masters honest and that, to me, is so important!
Years of experience showing though their friendly and professional staff. Their helpful tips really saved me a ton.
Frank came out and gave us a estimate. We chose him over the others for his knowledge and non pushy attitude, which was refreshing. The install crew was very professional and courteous. Great company
After years of searching for a company to handle maintenance on my rental properties, I finally found one that I can fully trust. Iv been working with All Air Appliance Masters for close to 10 years. All I can say is I have never dealt with a business ran by anyone more honest and reliable as Frank. He has a wonderful reputation in the area and I have nothing but great things to say about how he runs his company and the trust I have with his employees.
My husband is currently deployed so it’s been difficult to find trustworthy help when our AC stopped blowing cold air. All Air was recommended to me by someone at our church and I was so pleased. They fixed the problem with minimal cost when another company told me “There is no hope and you need to replace the entire system.”Call them, you won’t regret it!!! Thanks AAAM
Fantastic family ran business! Very professional and competitive pricing. My sister spoke highly of them and I’m so pleased I hired them on her recommendation.
I decided to go with the local, family owned All air masters to install a new air conditioner into my home. These guys did an incredible job and I couldn’t be happier! Thanks again!!
This review is based on working with Frank Jr.What a breath of fresh air to work with someone that not only has honesty and integrity but he was available anytime. I texted him on a Sunday and he called me back within a few minutes to discuss questions I had. Talk about customer service! He came by on the final day of our new air conditioner and heater being installed and walked me through everything. This is the guy you want to work with!
I contacted All Air Masters for a estimate for a new air conditioner and ended up taking their bid. Great job on the install!! Will recommend you to everybody I know. Thank you
Great prices! Quick efficient service! Financing available! Very nice service guys and office staff
Wonderful experience with All Air. They have helped me and my family for years. They come in with the best pricing and I can 100% trust them. I have never had an issue and highly recommend them! Thank you guys!
The girls in the office are really helpful. Yvette is a doll, I’m a question asker and she was super patient with me. I don’t know anything about air conditioning but Fabian (the tech that fixed my problem) was helpful and I was overall very happy with this company.
Amazon messed up my order for a new contactor twice leaving me high and dry for a week and a half. After being told by them that they will just give me my money back I called these guys and they had what I needed on hand. In less than 10 minutes I had what I needed. Worth paying a little more to get what I needed without any hassles. Thanks!
My air conditioner stopped working on Sunday. I decided it might be time to upgrade so I called to get a free estimate and they sent somebody to my home right away. I decided on the 16 seer Trane system. They were able to install it today. Im very happy with the whole process and I’m now nice and cold with my new A/C!Thank you!
I couldn’t be happier with my new Trane Ac system. The two guys that did the install were very polite and professional. It took 2 days for them to replace my entire system including all the ducts in the attic.
Last February I Called them for preventative maintenance. Didn’t do any visible work besides accidentally forgetting to reconnect something so that heater didn’t come on in the coldest day of the year. They came back early the next day and reconnected it for me. I didn’t use my air conditioner until a major heatwave. Never had any prior problems with it. Suddenly I had no refrigerant in my system. Can’t believe that during a preventative maintenance, at a cost of $130, that that little problem wasn’t noticed.
Really pleased with how everything turned out. Thank you Frank, you and your son are a great team and I’m so grateful for your company getting me cold air for the rest of the summer.
Dear All Air Appliance Masters. Your service and prices is something you should really be proud of. I will be recommending you to all of my friends and family. Thank you, Ruthanne
Great install. The new system is running great. Thank you
Im happy I went with all air masters to replace my furnace. Great quality work
Very happy I went with this company. Very competitive pricing
Very pleased with the work and service I have received. I highly recommend them
Replaced my fan motor. Air conditioner is working like new again. Thank you.
A couple of weeks ago I decided to give my washer a good deep cleaning and I was stuck with a major problem. Thanks to Frank Cruz with All Air Appliance helped me problem solve the issue and I was able to get the job done because of his help..Extremely nice and helpful.Thanks again Frank
I love this place the people are nice always how will I need thank you very much appliances master will always be the place I go
Needed a new heater and All Air Appliance Masters provided. 5 star service and quality work
Trane 16 seer AC and furnace. Loving the ice cold air! Thank you
Prompt service. Honest and professional. Thank you.
Had Eric come out from All Air Masters. Turned out it was a minor problem with the doors and a safety switch had triggered. He could of sold me a new switch or made something up but he didnt. Just charged me for the visit. I appreciate his honesty and integrity.
Needed a part fixed on my AC and it was no hassle. So many companies see you as a bank but these guys gave it to me straight and saved me a ton of money.
Good prices and really good clean work
Terrible customer service, Erick never showed up, nor called. I waited/wasted a day with no heating service. I have a disabled senior and kids with no heat. Called office left message with call service twice, ask to speak to manager. Never got a call from NO One! Im so upset!
All air came out same day. Ive been using them for 15 years. Theyre my go to guys for when my fridge and washer dryer start acting up. I highly recommend ALL AIR!
Always buy my filters here. Very friendly staff!
Back in 2012 I had the pleasure of dealing with Frank in regards to the installation of our AC-and Heating. Once installed the company came out to make minor adjustments with the airflow. Each time the technicians were very nice and professional and always left asking if there was anything else needed.Recently I had AAAM, Inc do a maintenence check and again the technician provided us with the best of service. I have to admit there was a small problem however after speaking with Frank it was quickly and efficiently resolved. I highly recommend Frank and the team at All Air Appliance Masters
Great company to hire. Honest and reliable.
Had them fix my dryer last month, the old technician did really good job and doesnt cost me extra, it is why i call them again for the AC, because i thought they are all trustworthy, well...guess when it comes to ac, everything go south.the ac guy come over, without make inspection of the unit, just by sound, he claimed the ac is no longer work and need to replace the whole unit. and also want to replace the heater too, guy total spend about 7 minutes, 1 min look at heater, 3 mins look at outside of ac and talking for other 3. well, really nice services so i have to find another guy to fix it. I think more likely he is the sales person than a technician
Been using All Air Masters from the beginning and its 2018 and Im still a satisfied customer 😍
Great service. Honest and professional
Monica, is very knowledgeable of products great to do business with very polite deserves a raise in my opinion.
Great company! Thank you Frank!
Trane XR14, great service and great price.
Absolutely pleased with everything!
Thank you! Great job!!
Great service.
Fast, professional service.
A+ business
Not all air masters