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Rent-A-Center
4477 Holt Blvd, Montclair, CA 91763, United States
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Rent-A-Center
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Mi
Review №1

Superb experience. Called midday Saturday because my refrigerator had failed, and wanted to see if it was possible to rent a refrigerator until mine was fixed. Stephanie was so efficient that she had a rental *delivered* just after 4 pm! Easy to set up rental. Very professional staff.

Jo
Review №2

Yes Lilly gave me awesome customer service..very professional young lady 💕💕💕👏👏👏

b
Review №3

Quick and efficient service. Always ready to help resolve any problems with merchandise.

Tr
Review №4

I had one of the most amazing experience with Lily, Stephanie, and Jose!!! Stephanie was amazing and knew her stuff...had me in and out in less than 30 minutes with everything I needed and their service was awesome. I look forward to doing business at this location soon.

Ke
Review №5

The staff is very professional & they provide excellent service!

wi
Review №6

After all things said I have to say I was wrong about the manager at this location there was some friction between us but after talking and communicating properly and willing to hear each other out shes a loving caring respectable person thank you for listening and speaking with me today

Gi
Review №7

Gr8 place to rent a product b4 you buy.

ME
Review №8

Comes in handy if your just trying to make small payments at a time and not buy all at once....

Ja
Review №9

Its a good idea to reat

Ci
Review №10

I used to go to the one by my house . However this one has better staffing. Better service and they go above and beyond. Only thing is if you want to pay more on acct you have to go in. I would prefer the option on line less hassle

Sh
Review №11

The Employees are very unprofessional and are not qualified to do their jobs efficiently. Go anywhere else and you will be better off. Valarie the point of a contract is an agreement to terms and conditions from both parties, meaning that if you have some sign it youve verified the income, employment and references if need be. Angelica when a customer ask you about an address listed on their contract that is already signed you are suppose to provide it not insist that it just does not match what you verified. Lastly Victor you are the manger, team leader and trainer if your employees have issues with customer service, providing proper information or forgetting to file a request it falls on you as Manger. Please for the sake of your company do better.

La
Review №12

They get 4 stars because after I went to shop the 16th time they lost a good customer

Fr
Review №13

Really rude wish I could leave a 0 stars warning dont go there

la
Review №14

Worst experience ever. When I purchased a refrigerator from them 2 years ago they had a different manager and she was nice. Easy to talk to and knew how to do business with good customer service she, was the reason why I came back thinking it would be the same lol..WRONG!!!now they have Stephanie smh.They say theres a late fee lol...no late fee they are ready to come and pick up there stuff if your 2 days away from paying...they will pick there stuff up..DONT call corporate because they do little to help. There use to getting bad reviews now they dont care or the district manager doesnt care Daryl.YOUR BETTER OFF GETTING FINANCING FROM ANOTHER COMPANY. Good luck if you choose to do business with them.

Er
Review №15

Just pay your bill on time folks and you wont have any problems. Ive been dealing with them for many years. Jerry is my guy he always takes care of us!Erick HendersonUpland Ca

Gi
Review №16

Clearly, theyre only after their commission. Dont come here. Its just as ghetto as the city is, and no real selection.

Ro
Review №17

Worst experience. More mad at myself for not stocking it out for a couple more weeks and just paying up front somewhere else. They talk rudely everytime I call. Try and fangle ways to squeeze pennies. Always have to be on your toes with them because they lie and attempt to belittle you. Once is a bad day, twice you probably hate your job. Move on

Mo
Review №18

Worst place ever. Rude people working there. Sent me a old refrigerator from there store dirty and had roaches inside of it I went off. They said sorry but that was not good enough I told them this is not what I paid for,they called another store to get a new one and sent it to me but had to wait 5 days. I totally need to find there corporate office number To call.

Kr
Review №19

Great place to build your credit

Fe
Review №20

Fast and friendly service

Ma
Review №21

Theifs paid a tv good all year. One late payment didnt let me pay both payment the following date. Worse experience.

ch
Review №22

Been with them for so long half the employees moved to different locations new staff unprofessional and rude

AN
Review №23

I was trying to communicate with them about my account I like the service the only thing is that there is nobody that speaks spanish.

Je
Review №24

They suckkk ???They get use one free month . Then on april too pay it . Now they come two are use say no they say that . Then the guy try get in house . Try fight with use . They suck then guy keep call my phone they ask where brother his phone why not on

Ju
Review №25

Pretty good service:-)

Mi
Review №26

Great service and easy program

Mi
Review №27

Friendly helpful staff

Li
Review №28

Excellent service

Ma
Review №29

Rude ass people

Da
Review №30

Junk

Pa
Review №31

I do not have an account with them and I WILL NEVER IN MY RENTAL LIFE SOMETHING. A person I know asked me to use my name to. Reference during the pandemic. This sick person and the manager. I call my number countless times with insults and rudeness giving me details of. The persons account. When I told him that his job was to try to talk to his client. And do not give me details of your account because I do not have a family member. It was he attacked me with obscene words and I hung up I think that they should train their workers in a better way and tell them that they do not have to tell details of the situation of their clients.

J.
Review №32

The truth is that this place was going to roast 5 stars but I have been trying to communicate with someone k m alluda..but yano buy x.favor

Information
27 Photos
32 Comments
3.6 Rating
  • Address:4477 Holt Blvd, Montclair, CA 91763, United States
  • Site:https://locations.rentacenter.com/california/montclair/4477-holt-blvd/?utm_source=google&utm_medium=organic&utm_campaign=localmaps
  • Phone:+1 909-621-5799
Categories
  • Furniture rental service
  • Appliance store
  • Cell phone store
  • Computer store
  • Electronics store
  • Furniture store
Working hours
  • Monday:10AM–7PM
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–6PM
  • Friday:Closed
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
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