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Done With Care Auto Repair
5810 Merriam Dr, Merriam, KS 66203, United States
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Done With Care Auto Repair
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Do
Review №1

This is the second time I have been here. Again I am very pleased and feel well taken care of. They stayed in contact with me throughout the whole day via text, email and phone calls. There were no surprises and nothing was done without my approval. I loved the 54 point Safety and Reliability Report they did on my truck free of charge and the digital record kept on my truck. Their system is awesome as are they. A+HIGHLY recommend them!!!

Sa
Review №2

This shop is one of a kind. I had a huge issue with my car caused by a dealer, and they were kind and very patient with me as I had tons of questions. They found the issue quickly (thermostat failure), but I ended up taking it to the manufacturers dealer, since I wanted another dealerships opinion. I will definitely use this shop for future inspections and repairs. They even take pictures of everything they inspect which is super cool. Juan was very professional, calm and was glad to answer all of my crazy questions. Highly recommended this shop if you want honesty with a good price!

La
Review №3

They are very polite and professional. They have a great work ethic. I only trust them to work on my cars. They consider you family when they greet you. They always have a smile on their faces.

C
Review №4

Juan is fantastic! Mechanics that are honest. Highly Recommend.

DW
Review №5

I am impressed with this company and will use them going forward!

Ga
Review №6

The customer service was outstanding they were patient in explaining everything to an person who wasnt a Mechanic I was very pleased and would recommend them to all my friends

Tr
Review №7

Amazing people, amazing experience!! I haven’t had a car in the shop for many years, so I was a little nervous and didn’t know what to expect. Sent a text before they opened and received a text back right away. I was sent pictures of everything that needed to be fixed along with an estimate and notes. Not knowing a lot about cars I had questions. Juan was great. I called, and he spent so much time with me and was very kind and patient. They will be my forever mechanics! 🧡💛💚

Lo
Review №8

Done With Care is a FANTASTIC team! I have worked with several people there and everyone is communicative, up front, and honest. I cannot tell you how refreshing it is to work with this team! They are also very thorough and precise in their work, and I will continue to use them for everything I can for my Jeep!

Ra
Review №9

The only place that I let work on my car for years now. They always do excellent work and they stand behind there work too.

Su
Review №10

These guys are professionals and are very honest. Even though it took a little longer than expected they kept there word and did a great job. I totally recommend them.

Ph
Review №11

They sent me a 2-3 min video of them testing and where the problem or issue is! They also sent me still photos of the parts that needs to be replaced. They also gave me further detail on what all was wrong verbally..very knowledgeable! I would recommend them to anyone!

Gr
Review №12

Very pleasant customer service honest airfare price

Et
Review №13

They will always notify you of repairs that are recommended. They visually show you what needs repaired and what it should look like. They don’t do work without authorization first. I’ve been taking my truck here for the past few years and have not had a bad experience.

Em
Review №14

These guys are incredibly nice and knowledgeable. Even though my car ended up not being fixable they made me feel at ease. I will definitely be using them in the future with all my future vehicles.

De
Review №15

I was taken by the business name but found that a name does not truly represent the nature of this particular business. Its more like done without any time to spare. They told me they would pick up my inoperable vehicle then forgot to arrange the tow. It took them days to inspect the vehicle and then weeks to fix the main request I had made. Trying to work in a budget they preceded to try and proceed in the most expensive and unnecessary manner replacing things that werent broke. Luckily for me they were using the excuse of inability to get one particular part when it tipped me off they were trying to replace two parts that were not necessary. More work was needed on the vehicle but because it was taking up to three weeks to fix my initial need I had no choice but to opt out of them doing anymore work because of their very slow service. I have had no trouble after picking up the truck after the one repair they made but I did find skid plates in the back of my vehicle that were not reinstalled. When I questioned this they had an excuse but of course none of the issue was communicated with me at anytime and the only response was it would cost hundreds of dollars to put back parts on my vehicle that they had to take off to do the one repair. I will never have them work on any vehicle ever again and recommend you source out other options for your vehicle repairs. In a nutshell it is my belief they try to get every dollar possible at their own pace and will make unnecessary repairs to increase the cost without communicating truthfully. Leaving you disappointed!!!!!

Aw
Review №16

Honest auto repair. Not out to get people like some shops in that area. Thanks for the work!

W
Review №17

Itemized expenses explained in order of importance prior to work being done was very helpful, also having information on available financing made the whole process very easy.Our car broke down on the Johnson drive off ramp and they were able to get our car towed and diagnosed in the same day. Work was completed very quickly and we were back and up running in a few days. Great service, very friendly staff and quality work over all. Thanks again. Have and will continue to recommend to anyone we know.

Da
Review №18

Amazing business. They are honest and reasonably priced.

Jo
Review №19

Update: I had my F150 in this shop for the third time for different reasons. These folks are awesome, honest and straightforward. Again, I highly recommend them. I was very happy with the service and the price. The work on my F-150 was done well and they even fixed what I screwed up trying to fix myself for free. Highly recommend.

Ke
Review №20

Done With Care, a locally owned auto repair & maintenance shop does excellent work; thorough & prompt. Their staff, from the front desk to the wrench are friendly & professional.While they arent as inexpensive as a national chain, I like to support our local businesses because they are our next door neighbors, friends, and it simply makes our communities stronger.

Ja
Review №21

Had a used engine installed. I had to bring it back for a couple check engine lights that were due to preexisting conditions. In both cases Done With Care performed the extensive diagnosis free of charge. Car runs beautifully. Great experience. Reasonable people. Will definitely be back again.

Br
Review №22

Done with Care was friendly, kind and helpful from the beginning to the end. The assessed the vehicle and quickly determined the problem, I was sent an email estimate of cost and work began. Heather at the front desk was extremely commutative throughout the entire process. 10/10 I would recommend

Be
Review №23

Love David and his entire crew! Incredibly reasonable in price and always take the time to explain what needs to be done. Im so grateful I found them for my car maintenance and I recommend them to everyone!

St
Review №24

Dave is the only honest mechanic I have found in this whole city. I recommend him to all my friends! I drive a beater truck that could use a LOT of work but it’s not worth sinking the cash into, Dave let’s me know what is necessary to keep it going without blowing my budget or wasting unnecessary money on it.

Ra
Review №25

They did great work in fixing the brakes on our work Van. I was told this place has a soft spot for people in the Foster Care world and thats what earned my business. Im glad I went here and will certainly use them again

Ch
Review №26

You all were life savers last Friday, getting my truck fixed and out the door on the same day I brought it in. Fast and honest is a great combination. Highly recommend you guys.

To
Review №27

Highly recommend! They are very detailed and thorough with their inspection and give a detailed printout with pictures telling you which services need done ASAP and what can wait. They send regular text and email updates So you know what is being done and when. If Dave can’t do something (which is very rare) then he will find someone who can.

Ri
Review №28

Friendly, personable, and patient. Real people who listen and help you get your baby back on the road. They walk through what was done, AFTER keeping you informed every step of the way during the process and checking with you on all aspects before doing the work. Above all else, they help fit what you NEED into what are capable of doing. My babies new family physician!!!

Ta
Review №29

I really enjoyed talking and listening to the owner. He explained to me about what was wrong with my car. He was so patient and made sure my car was fixed correctly. Thanks for everything and I will recommend you to others.

Ch
Review №30

Great people, prices & work! I received a quote from another place almost triple the amount for brakes. They did a thorough inspection, sent me emails & texts and kept me updated on the progress. They even called a Uber for me to get from the shop to work and when my car was finished, delivered it to my job. Top Notch customer service! If you’re looking for fair prices, quality work, & great people go here.

Mi
Review №31

I stopped by to get an estimate for a timing belt on my Toyota Sienna. I was told $1550. Seemed kinda high to me, since my research had indicated a range of $700 to $900. I found a good shop in the range I was willing to pay (low $800s). Just to be sure, I went to the Toyota dealer at 67th and I-35. They priced me at $860 with an online coupon for the exact same job, factory parts, everything. 80% above dealership price for routine service seems outrageous to me. When I went back to inform them of the difference, the only answer I got was, Were not the cheapest. I would expect a small independent garage to able to beat dealership prices on service. Ill never be back, even though they are close by. In response to the owners comments, I dont recall how detailed I got with the Toyota service writer, but as a former mechanic, I was careful about being sure about the scope of the work with the shop that I ended up hiring, and they did the works including water pump, fresh oil and coolant, new cam and crank seals, tensioners, etc. I know what the parts cost. Its a little over a half-day job if you know what youre doing, and makes good money for a garage at the price I ended up paying.

St
Review №32

They were very helpful when my car started overheating. I called Monday morning and was able to drop off my car that day. They did a free inspection and had my car fixed by the next day. They even made me aware of other things that need to get fixed. Their way of communicating with me is very easy and convenient. Their prices were also great compared to other auto shops I’ve been to. I will definitely go back for additional services.

Mi
Review №33

The only mechanic I trust! Never tries tonsell you service you dont need. Breaks down needed repairs so you know what is a safety issue and should be addressed right away and what can wait.We had a little lack of communication on this visit that was frustrating, but they were very apologetic. And we were understanding as it was an issue created by COVID so not a normal thing they had to deal with.

Ja
Review №34

These guys are thorough and honest. Mad mechanical skills to boot..A++ company..

St
Review №35

Thank you. I had a good experience and so thankful you got my daughters car back to smooth running and all lights replaced. Next step I will probably try to get the after market remote start disconnected to avoid future problems. Heather was so sweet every time we talked and great at communicating. So nice to have her help me get my daughters car home as well, when I didnt have another driver till after business hours. You all were great. I will definitely continue to bring my vehicles to you for service. I am pleased and thankful.Stephanie Uhde

Gr
Review №36

There is much to be said about Done With Care Auto Repair. They provide exceptional service in all aspects of the industry. I haven’t had the pleasure of meeting David but the service advisor Bell and Heather were just wonderful. They did a great job explaining the repair work minus any pushy salesman gimmick. They were very accommodating with my requests as well as transportation during my wait period. The charges were very reasonable whereas the dealership would’ve easily charged me twice. Kudos to the mechanic for the timely service. Bottom line: Done with care auto repair has all the elements that provide a one of a kind experience: knowledgeable and quality staffing, no pushy salesman gimmicks, competitive and reasonable costs, great customer service and wonderful people, and turn around time to name a few. I will definitely return for any future car maintenance and repair.

Al
Review №37

Ive had my truck, the wifes minivan and my dads car serviced at Done With Care. Each time the work was done quick and clean. And the staff is always friendly and helpful. I recommend them to all our friends and family.

Ka
Review №38

As someone who does not identify as a car person, I appreciate the way the staff at Done With Care communicated with me, explained what my vehicle needed and how urgent these repairs might be, and put it all in simple language and with cost estimates through email and text in a timely manner. I was able to make decisions based on my current budget, and can now plan and budget for future repairs. Thank you so much.

Vi
Review №39

Excellent experience! From the moment I called, to picking up my car, very positive. This shop texted me the 52 point inspection, with photos and detailed notes, not just of items needing repair but of items in good condition. They also kept me updated of what I approved for repair, and finished in a very timely manner. I will definitely come again, and appreciate knowing where I can take my car with confidence.

Ju
Review №40

I dont take my car anywhere else. They have always cared about me and my car. I recommend to everyone all the time!!

Je
Review №41

Great communication prices. The place is clean. The people are very helpful. David takes time to explain things if you dont understand something.

Ne
Review №42

I was extremely impressed by David and Done With Care Auto Repair. They were extremely thorough in assessing the condition of my vehicle and clearly explained what were serious issues that needed attention immediately and what were some preventative care that could be done to avoid future problems. They are honest, fair and were very reasonable with their pricing.I have had a hard time finding a auto repair shop that I trust, that hasnt tried to upsell me every time I take my car in for a simple oil change and is also very reasonable. David and his staff were very friendly, their waiting area was nice, overall a great experience..... Id recommend them to anyone.

au
Review №43

Dave is a straight shooter and will tell you the truth about what is going on with your vehicle, which to me, is very important. The work he has performed on both of our vehicles, a Toyota and a Honda, was done professionally, in a timely manner, and at a reasonable price. Dave will take the time to make sure you know what is going on and he explains all the alternatives you might pursue in an easy-to-understand manner.An easy recommendation.

Li
Review №44

Done With Care Auto Repair recently serviced my daughters car. From scheduing with friendly office manager, to the owner clearly explaining what needed to be repaired, our experience was fantastic and stress-free. They even gave my daughter a loaner to use so she drive to work... so convenient! Now my daughters car is safe for her to drive. I highly recommend Done With Care Auto Repair.

ZA
Review №45

Incredibly slow service at drive thru always

PE
Review №46

A coworker referred Done with Care a little over a year ago and I have used them for every bit of maintenance on my SUV. They are always friendly and courteous when I call with questions or concerns. Most importantly they are extremely honest and prices are reasonable and affordable. My previous mechanic said I needed over a thousand dollars worth of work done. When I received a second look after my referral, I found it was not necessary and a much cheaper solution instead. I have and will continue to suggest Done with Care to everyone.

C
Review №47

I would recommend Done With Care Auto Repair (DWCAR) because the owner & staff are knowledgeable, honest, and does quality work. The many years Ive been a customer Ive never had any issues with a repair job. The owner does his best to take care of his customers. Thank you DWCAR for operating with integrity!!!

Br
Review №48

Friendly, honest, and transparent, the folks at Done with Care Auto keep our high-mileage cars rolling. Appointments are easy to get, and the staff always takes time to answer your questions. We leave out knowing more about our cars than when we went in. If something needs addressed, the DWCA crew is good about letting you know which items can wait a while and which ones can’t. I recommend you give them a chance to get your auto/van/truck running like new.

Ta
Review №49

Horrible place. Dont care about you or servicing you. Just want your $. If you arent going to give them your $ they arent going to service you. GO SOMEWHERE ELSE. If you read this and still go to them, THATS ON YOU. THEY ALL FRAUDS.

Mi
Review №50

Fantastic service. Honest, hard working, and friendly group. They tell you what you need, don’t play games, and give you their best work every time. Wouldn’t go anywhere else.

Er
Review №51

I was introduced to this auto shop by Amazon. I bought my tires from Amazon, who offer tire installation through their local partners. I was a little skeptical trying out an unknown shop, but the price was right. I am so very glad I went to this shop for my tire installation. Both the receptionist and auto tech that helped me are extraordinarily friendly and honest. Their genuine customer focused service has bought my business. They can count on me coming back.

da
Review №52

I have used DWC on quite a few occasions now, and I have yet to have a bad experience here. They are friendly, patient, and they really do seem to care about your car, and whether you are satisfied with their work. Car repairs are not cheap, but their customer care makes their fees seem fair and reasonable. They take the time to point out other issues with your vehicle, with a degree of urgency level appointed to each one, with no hard sell. They offer specials to their customers on occasion, which I like.

Ch
Review №53

My experiences with this auto service shop have been very good. Ive had oil changes, light replacements, thermostat repair, and a few other repairs done over the past few years. It is a fair and trustworthy company - two of the most important factors when picking an auto shop.

Ch
Review №54

Theres a reason this place has such good ratings, literally the best customer service Ive ever had for an auto shop.

An
Review №55

Dave and the rest of the crew at Done With Care Auto Repair have always been straightforward and honest with me, and their prices are more than fair. They also have a high quality of work. I would recommend to anyone needing a reliable shop for car repair and maintenance.

Na
Review №56

Very professional! And quick at looking at your vehicle. The receptionist is such a sweetheart! Definitely reccomend!

Br
Review №57

David is an honest car guy, which is hard to find. He wont over charge you for anything and he wont have you do anything that is unnecessary, he gives honest suggestions and estimates. He is easy to schedule with and responds to both texts and emails in a timely fashion. Highly recommend Done with Auto Care.

Ca
Review №58

David Roman and his team always do a thorough job examining, documenting and explaining any issues I have had with my vehicles. They are knowledgeable and professional and their work is truly done with care. I would highly recommend them.

Da
Review №59

Brought my car in to repair my a/c. The staff performed a full inspection and noted other items that needed repair and items that will need repair in the future but not right now. Their use of technology enhances the experience instead of being cumbersome. Eg. They take pictures of the issues so you can see what is wrong. Not sure how they compare to others on pricing. But the rest of the experience was enough for me.

Ap
Review №60

Great experience!!!! Fixed the problem we had and I feel like they went above and beyond . They checked the whole vehicle out and found just a couple of things that needed attention. We are completely satisfied with the work and the people at Done With Care Auto Repair. They have earned our trust. They did a great job. :)

Tr
Review №61

Five star experience. The team and their use of technology make it easy to understand what work they are doing, timing, and costs. Highly recommend

Za
Review №62

Been coming to Done with Care for a few years now. Theyve done many jobs on top of our regular oil changes. Service is quick and the owner David is great.

Sh
Review №63

Heather Baxter who is the front clerk stole my vehicle for 3 months and I still have no news on where it is. Police reports filed, PLEASE DONT GO TO A SHADY THEIVING SERVICE LIKE THIS THEY MESSED UP AN OIL CHANGE! HOW???

Te
Review №64

You wont find a more honest and hardworking owner, David Roman, and his staff. I recommend them with no reservations! They are awesome.

CA
Review №65

I met Dave I believe it was 2010, I had a major oil leak and a guy that help me referred me to Daves shop (Done with Care) . I had just had a maintenance done by a Honda Dealer and the leak started right after. Dave looked at my car told me exactly what it was ( when they did the maintenance they didnt attach a piece back right which was causing the leak) he said he could fix it but it would be alot more money out of my pocket because of how the would have to tear the car down to do it. So I called the Honda dealer told them exactly what Dave said, the Honda dealer in turn towed my car from Daves shop back to the dealership, looked at my car and said the Dave was EXACTLY right on what he told me and they fixed my car for free. From that moment on Dave became MY BEST FRIEND Lol, as well as my MECHANIC FOR LIFE, I dont take my car anywhere else, unless I have to go to the Dealership for something specific. Dave is truly the BEST, hes fair, honest and his integrity SPEAKS VOLUMES!! Thanks Dave for all you do!!

Wa
Review №66

Done with Car Auto Repair and David did a fantastic job with repairing my Starter... David to make my time frame for getting my rental car back even stayed late to finish up the job... he was great and I will bring my car back for additional work. Thank you David.

Th
Review №67

Always friendly, helpful and accommodating. I appreciate the efforts they make to keep you informed and not feeling that you are going to be gouged when its time to pay.

Je
Review №68

David Roman is one of the kindest, honest, respectful mechanic/shop owner that Ive ever had the pleasure meeting. He took care of my vehicle while I was a single mother for about 7 years; and continues to do so.

Bo
Review №69

Took my 2013 Lexus in for scheduled maintenance which saved me $200 compared to dealer cost. While there a total inspection of the car was done and a problem with a lower control arm was spotted. I knew the car had been acting strangely in some situations but never knew it was a problem that could have become serious. DWC did the repairs after I agreed to it. The price was right and the work was done in a timely manner. I have just taken another car to them to check for a possible transmission problem. I expect the same treatment as before. Highly recommend.

Mi
Review №70

By far the greatest customer service of any shop Ive ever taken my car too. I would highly recommend taking your vehicle here for the service alone, the great workmanship on top of the customer service makes it a definite 10/10 for me.

Da
Review №71

Spoke with the owner David there at Done With Care Auto Repair. He was very knowledgeable and incredibly helpful. I would definitely recommend Done With Care to anyone in the Merriam area for automotive repair and maintenance.

Da
Review №72

Done With Care did a great job. Their customer service is great They were reasonably priced and the work was completed quick and efficiently. All around great experience!

Ke
Review №73

Done With Care does a great job taking care of my car. They always keep you informed with how the process is going.

Br
Review №74

Friendly staff and exceptional service. Swapped out the fuel pump in my truck and have had zero issues with fuel leakage since. Next is a tuneup. Big thanks to the DWCAR family for getting me rolling again.

Da
Review №75

The only reason my 02 Ford Taurus is still on the road is because of David and his crew. Theyve kept me going years past the salvage date and theyve done it for very reasonable prices. I depend on them and I wouldnt trust my POS in anybody elses hands! Everything they do is truly Done With Care and Davids is the most customer service oriented shop Ive ever found...and Im 61 years old! I would highly recommend them...and I do...frequently!

De
Review №76

Excellent customer service and workmanship. I bring all my cars here and trust they will be handled with care and fixed right the first time.

Va
Review №77

We were looking for a place to take our suv to get looked at before taking our annual family camping trip. We got a oil change which was pretty cheap and a complimentary 44 point inspection. We have been screwed by NTB ( Big O tires now) and other big business car places. We initially chose this place because we like supporting small businesses in our local area. Done with auto care is very knowledgeable about everything their doing and they kept us in the loop with everything they were doing and why. They went above and beyond with our needs and wants for the suv.

hm
Review №78

They keep my Ford Focus with over 200,000 miles safely on the road.

Jo
Review №79

After taking one of my vehicles to them for tire installation, it was a no brainer to take my other vehicle to them for the same service. The staff is friendly and services are completed quickly.

Mi
Review №80

I took my 2011 Prius with 140k miles for a checkup due to burning oil / brake noise, and they performed a free inspection and gave me a detailed answer on everything.We didnt end up having to do anything at this point but they have definitely earned my business.

G
Review №81

Very helpful, friendly and did everything they promised in a timely manner.

Ja
Review №82

Always friendly staff that does quality and quick work for a great price. Wont take my car anywhere else.

Ke
Review №83

They did a thorough, excellent job at very reasonable prices.

st
Review №84

Excellent experience. I had troubles with A/C on an Acura MDX.I received 5 quotes to fix the problem. Done with Care provided a fair quote, and the job was done right.

Ga
Review №85

Im quite satisfied with the way my truck rolls now, with my new front end.!

MA
Review №86

Just giving fellow business owner some props. Paying it forward! Keep up the hard work!

Ca
Review №87

Honest, knowledgeable car shop! Going back for all car maintenance.

Sh
Review №88

Great experience - knowledgeable, nice, and ethical! Ill go back for sure.

Al
Review №89

Honesty and excellent service - done with care AND done on time!

Gi
Review №90

Friendly and accommodating staff with reasonable prices

Da
Review №91

Couldnt be more happier with their eletrical work! Thanks again!

Co
Review №92

Been taking our food truck to Done with Care for 2 years now

Th
Review №93

Great customer experience

cl
Review №94

Careful workmanship

Sa
Review №95

As always excellent service👍

Fa
Review №96

It is an EXCELLENCE OF SERVICE !!

Information
23 Photos
96 Comments
4.7 Rating
  • Address:5810 Merriam Dr, Merriam, KS 66203, United States
  • Site:http://donewithcareautorepair.com/
  • Phone:+1 913-722-3466
Categories
  • Auto repair shop
  • Brake shop
  • Oil change service
  • Tire shop
Working hours
  • Monday:8:30AM–5:30PM
  • Tuesday:8:30AM–5:30PM
  • Wednesday:8:30AM–5:30PM
  • Thursday:8:30AM–5:30PM
  • Friday:8:30AM–5:30PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible restroom:No
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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