This is one of the best dealers I’ve had the pleasure of working with. They knew their equipment, were really helpful, and gave a very easy process. I really appreciated how quickly everything went. It was a total of 1 hour to purchase. And the car is awesome.

Just bought my first new car and my experience at Don Miller Subaru East was excellent. We worked with Blaine and he did the right amount of giving us the information we wanted/needed about purchasing a crosstrek without being pushy. He was prompt on getting us information and very helpful. We also worked with the finance staff which were also excellent and extremely helpful on giving us the information we needed on financing options. The day the car arrived we worked with another staff person that answered about a100 questions about my new car. We had a great experience at Don Miller East and would buy from them again. Also I love my new car! :)

We had a fabulous experience with Don Miller Subaru East. It was our second time purchasing an Outback from them, and this time we went with a 2022 Wilderness. Dave S and Blaine were wonderful to work with, extremely knowledgeable, and very responsive to our questions. The entire staff were also a pleasure to deal with, including Daleena Snow, who made the finance and business process very efficient and easy. We just love our car!

I just purchased my Subaru Outback from Don Bronson. He was a very knowledgeable salesperson. He answered all of my questions and was very patient with me. Since bringing my vehicle home, I have called him numerous times for help or to ask some questions. His willingness to help me is greatly appreciated. As a sales person, and a representative of Don Miller Subaru, he is second to none. When I met some of the other staff they were very nice and also willing to offer any assistance I may need. A great place to purchase a car. Being a women, single and having no knowledge of cars, I was comfortable and felt I could trust them to help me and to take care of me without worry.

I recently bought a Forester with Blaine here! For my first time buying a new car, he helped me through the process really well. He did a good job communicating with me and answering any questions I had. When I got the car he took time to show me all the buttons and features and didnt seem rushed. The whole team here is super friendly.

Very happy with my experience this morning. Took my car in for an 8:45am appt to have an alignment done. The car only has 315 miles on it, but its been my experience from over the years that factory alignments are never all that great and one or more parameters may be out of spec, and this was no exception. My steering wheel was a bit off center when driving straight and I was seeing some slight on/off throttle steering tendencies. This told me there was an alignment issue. Anyway, my service advisor was John and immediately greeted me when I drove in. I mentioned how I had the specs on how I would like it aligned to and he noted it as such on the work order and gave them to the technician. After a bit he came and found me with the printout showing before and after and asked if everything looked good. I was very impressed by this gesture. I told him it looks good and he said hed let her know and shed button things up. The technician then took the car for a test drive and once she got back I was on my way. I immediately noticed how the steering wheel was now perfectly straight and didnt take me long to notice how the car just drove better overall requiring less wheel feedback from me seeing it no longer had those on/off throttle steering tendencies. Very happy with how everything turned out.

If you are looking for a new or used car I highly recommend this dealership. Just outstanding service!!! Everyone was so friendly to us!! We had the pleasure of working with Connor, not once did I feel like I was talking to a sales person.

Tim is the sales person who helped us. It was like talking to an old friend. He is very knowledgeable and was not pushy. He didnt try to steer us toward anything but listened to what we were looking for.Once we settled on a car, Dalena helped us with the financing and she was great. We drove home with the vehicle we wanted and are very happy.I havent gone to a dealership to buy a car for at least 10 years. When Ive gone, I have always prepared myself to push back on the pushy sales people. That wasnt a problem here.

Conor was great at providing friendly service and answering any questions. Highly recommend working with him when looking for a new car.

We had the pleasure of working with Joe. He even stayed an extra 2 hours to help us one night. Helped explain the features on the car very well. Overall it was a great experience. We would definitely go back if we need another car someday

Kevin Gile is the only sales consultant you want. By far the most pleasant salesman Ive interacted with. If you want to bargain, you dont have to hear the no game from this guy. He creates no hassle and directly contacts the manager. We were able to strike a great deal for a great used car. Highly recommend!

We had a great experience buying a car from Don Bronson. We made it easy on him since we knew the model and color we wanted. He had to swap a car with the west dealership. Three days later he was explaining all the safety equipment and helping us set the seat control for each of us. He introduced us to the financial person and soon we were out the door. We feel comfortable calling or going back to Don if we were to have an issues.

Everyone at the dealership has been so friendly! Blaine was so nice and very patient with all my questions! He took his time and showed me all the features of my new Outback! He seemed as excited for me as I was!

If you are looking to purchase a car at Don Miller Subaru East it is in your best interest to request to work with Blaine. He was honest, patient and listened to the needs of what I wanted and based on that made truthful recommendations.Blaine walked me through the whole purchase process of my car, responded to all of my emails promptly and without annoyance. From start to finish he made the car purchasing process stress-free!Don Miller Subaru East was easy to work with but elevate your experience and work with Blaine. You will not regret it!

What an outstanding experience I had with Kevin Gile. After going to multiple dealerships and being quite disappointed to say the least. From browsing the lot to driving off it with my new car, nothing could have been easier and hassle free than this. Kevin was on point with any questions I had or concerns. Im recommending everyone I know to Kevin for there car needs. Thanks to Kevin and the whole staff!

We recently purchased a vehicle at Don Miller Subaru East and had an amazing experience. We were able to test drive the vehicles of interest and made a decision to purchase. Throughout the experience, Joseph Neuser and the entire team at Don Miller were so informative and helpful with any questions that we had. They were always honest and upfront especially regarding the situation with the delivery of a new car considering the chip shortage that is being experienced at this time. We could not have received better service throughout the purchase and delivery and look forward to continue working with them. Thanks so much!

We had the pleasure of working with Conor. Conor explained everything perfectly and was articulate (even with a mask on). The process was easy and we ended up with the car that was best for us. If you take your business to Subaru East, do yourself a favor and request Conor.

Brought my car in to get the check engine light looked at. Was giving it back saying there was nothing wrong and that they just turned off the light. They pulled up my car to return it to me and the light was back on. They said that I would need to make a new appointment which took two to three weeks out. I was told they figured out what the issue was and would get my car back the next day. They did not return my car for over 3 weeks. Hardly any communication they would tell me that I would get it the next day and that I should expect a call. They would not call nor turn my call for days. Said they just had to order a part would be there the next day. Would call the next day to pick up my car and say that part wasnt coming for a week. When car was returned it was missing a piece that they did not replace. I called to get that piece replaced. They told me I could just come pick it up at any time. When I went to pick it up they said they didnt have the piece so it would have to be ordered but that it would be there by the next morning. We scheduled for me to pick it up that next afternoon. When I showed up they said they did not have the piece yet. No courtesy call so having to drive an hour out of my way and again reschedule. Would highly not recommend getting a Subaru car. And even more so would not recommend going through Don Miller Subaru East

I went through Costcos auto program to get in touch with Jon Schmidt and Don Bronson and I couldnt be happier. Don made sure he went through all the options my new 2022 Subaru Outback Wilderness had with me. He made the whole experience simply and efficiently. I would recommend them and their dealership for anyone looking to purchase a Subaru

I recently bought my first vehicle, that was not from a private owner and that I would be financing, at the Don Miller Subaru East dealership. Joe Neuser was the salesman that helped me and he made the experience a comfortable, no-pressure one.I, very obviously, was not familiar with any of the process, however Joe and the team at Don Miller were patient with me and explained everything to me in a straight-forward way. There was never a time I felt pressured or that someone might be pulling one over on me. Joe Neuser and the team at Don Miller made sure that my first experience with car purchases was a positive one and I would not hesitate to recommend them to friends and family.Thanks Joe & the Don Miller East team

I moved from out of state without a car of my own and was overwhelmed by being somewhere completely new with no way to get around. I found this dealership nearby and from the moment I arrived I was so well taken care of, I as so amazed and grateful. Conor was so pleasant and really knew the cars that were being sold, he made me feel so comfortable despite making a huge decision on top of the stresses of having just moved. I found a car that was exactly what I wanted and I was given an AMAZING deal for it! I cant express enough how grateful I am to Conor and Rory for making this process so smooth and enjoyable for me. I felt very informed and confident about what I wanted and the best way to get it. I drove off the lot absolutely satisfied and joyful for what I got and the process to get my car. I highly recommend this dealership and give a huge shoutout to Conor and Rory for making me feel so cared for!

Overall its a nice place. Car buying experience was excellent. Service department is slow, even with an appointment it was over an hour for an oil change. Theres plenty of seating, its well lit, theres wifi and complementary water and tea. Plan ahead and get comfortable.

We had a smooth buying experience here. We worked with Blaine, and we really appreciated his laid back, non-pushy attitude. He was great to work with, which we especially appreciated as first-time brand-new-car buyers. Were also first-time Subaru owners, and weve been happy with their customer service so far.

The Subaru East team was fantastic in helping my husband and I purchase our first new vehicle! As first time car buyers, it was a daunting process but Blaine made it easy and fun. Every step of the way the team made sure we knew what was going on and took the time to answer all of our questions. I could not recommend Blaine and the Don Miller East team enough! We are so happy with our new Crosstrek!

We had recently worked with the west side dealer, however, the inventory was quite low for our needs there and so we drove to the east side and worked with Don Bronson. He was really extremely patient with us as we took three test drives while he watched over our rescue dog. Since the car we chose needed an inspection before purchase, we needed to come in again the next day to do paperwork and Don came in to finish our sale on his day off. Overall the experience was professional, and less stressful than any other car purchase we have made in the last thirty years. All of the other employees were pleasant and respectful. Overall, a really good buying experience.

We cannot say enough about the great experience we had purchasing our new Subaru from Don Miller Subaru East. Dave, Conner and Liz were all very professional and helpful. They made the process fun and easy.

Greatest car salesman I have had to work with. Conor made the process so easy and did a great job at going through the technology my new car had. My parents loved him so much that they will likely come back and request Conor himself when they are looking to get a new car (they live an hour and a half away from the dealership).

Blaine T was great at helping me through the buying process as a first time buyer. I appreciated his communication. The financial advisor also helped me get finances figured out, going above and beyond. Couldn’t recommend enough!

Bought and service my car here, the service team is excellent and my advisor (Daniel) greets me by name . Will continue to have my vehicle serviced and repaired at Don Miller Subaru due to the great people that work there… thanks guys!

After owning our Jeep Cherokee for almost 28 years, it was time for a new vehicle. Joe Neuser helped us with all of our questions, showed us all of the features on the Forester, even made a recommendation of another model (an Outback), then helped us with ordering a Forester to our exact liking. Upon taking delivery, Joe was very patient and thorough with going over all of the technology and features. We feel that we got an outstanding deal, and will definitely be choosing to work with Don Miller in the future.

Staff are all very friendly. Answer questions without hesitation. Dave from webservices, Conor from sales, Nathan from electronics. have great personalities they are very funny. Also financing that normally is a long dread full experience but it wasnt here thats for sure i laughed so much

I recently had my 2011 Subaru Outback into the dealership for an oil change and to do their standard check of the car.When they finished they had said things looked good, they replaced a few filters, topped off my fluids, and also replaced two burnt out lights (one taillight and one for the license plate). Great.However, when I left I noticed that they hadn’t changed the sticker for when I needed my next oil change. Not so great, but hey. Everyone is human - I’ll just hand write it in myself.The thing that is making me leave a one star review came about a week later. I noticed that the indicator for the engine overheating was coming on. I get home, but immediately stop driving it. Once everything is cooled off, I check the antifreeze levels and they are SUPER low, like almost a full bottle needed to be added. Looking at the engine, I can see fluid that had leaked on one half while the other half was dry.Now I hadn’t noticed any recent leaking or giant puddles (or steam/smoke coming from the hood indicating that it all leaked while driving) so this was not a recent thing that had happened since I was at the dealership. They had clearly not checked any of the fluid levels of my car (although it was all marked as good on the sheet that they gave me), and since they did the oil change, the fluid on the one half of the engine was super obvious with even a cursory check.I love my current Subaru, but in the future I will be taking any car maintenance needs elsewhere, and I definitely would not buy a new vehicle from Don Miller’s Subaru dealership (east or west) since I can’t trust that they perform the car maintenance that they say they do (see top off fluids) or to say if they notice something odd (see fluid on engine).

Our sales rep Don Bronson was competent, knowledgeable, honest, and easy to work with. We really appreciated his assistance, especially since we never felt pressured or coerced. He made every effort to make sure our questions and concerns were answered. We look forward to working with the staff at Don Miller Subaru.

My sales consultant Conor Kuhnau was extremely helpful and charismatic! I highly recommend working with him if youre in the market for a Subaru.

You cant ask for a better dealership and dealer than Jim Casey! I have worked with Jim several times now and its like working with a dear friend. I value his ability to listen to my needs for a vehicle. I wasnt expecting to trade my car in early on my lease, but Don Miller Subaru was able to get me out of my current one and into a new lease no problem. I couldnt be more than happy with how fast and seamless this transaction was. Sometimes when you go in to look, you realize something else they have suits your needs best. Jim drove me in a Subaru Wildnerness to test drive a Ascent but I ended up loving the WIlderness. Its a great car and Im super happy to drive the newest Outback for 2022. Thanks Jim and Don Miller East for making my car buying fun!

Recently had an issue with my Subaru Outback just before I was to leave on a road trip on a Friday afternoon, so I took it to the Don Miller East service department to check if there was an issue (I was assuming they could tell me what the issue was and then send me off with an appointment to get it fixed). Bill did a great job, going above and beyond my expectations by helping me get back on the road with a loaner vehicle. I completed my trip, and my car was not only diagnosed but was fully fixed by the end of the day on Monday! Really great service!! The repairs were reasonably priced too!

After 23 years, and 192K miles, it was finally time to retire my 1998 Honda CR-V. Ive always been a fan of Subaru, so after some online research, I headed over to Don Miller East. Joe N was beyond helpful in explaining all the 2021 tech and safety features that I was so unfamiliar with, and he answered all my questions about trim levels and the various features I wanted. One test drive was all it took - I was hooked. When I found the color, trim level and features I wanted on the Forester, Joe, and Rory in Finance, made the buying experience a pleasure. I couldnt be happier with my beautiful Forester. Thanks Joe!

I always get good service here. The employees are super friendly and over-the-top helpful. Thank you!

Recently bought a car here during the pandemic. Very safe experience. Scheduled my test drive online through Internet Dave, who was very responsive to my request and needs. When I arrived at the dealership, Conor met my wife and I out front and took us around and showed us a similar model to the one we chose online. This particular model was designated for test drives during the pandemic. Everything was wiped down before and after we looked at the vehicle. Conor was very kind and patient as he showed and describes the features of the vehicle. When we decided to purchase the vehicle, Conor was instrumental in getting us a fair price. We asked to compare the price of two different trim levels, and he was able to show us a complete breakdown of the cost as well as the discounts that we would receive. He was not pushy and did not steer us towards the more expensive trim. We were able to get 0% financing through Subaru, and Rory did a wonderful job making the finance portion of the purchase a pleasant experience. At the end, Conor came back and made sure our new car was completely detailed with a full tank of gas. He showed us how to how to use the features of the car, and indicated that someone would be contacting us in a week or so to answer any further technical aspects we had once we have driven the car for a few days. Overall, a very nice experience at Don Miller Subaru - East. We felt like we joined a wonderful new family. Once again...thank you to Internet Dave, Conor, Rory, and Sales Manager, Dean, for making our car buying special.

Don Bronson is best auto salesman I ever worked with. No hard sell, just the facts and the price and answers to all my questions. Best price out of 8 dealerships between Illinois and Wisconsin. Would go back to him time and again for next Subaru. Financing was easy as well.

While shopping to upgrade our Outback, we had many frustrations with a couple different dealerships in IL. We came across Don Miller Subaru East and they had an Outback coming in on a truck a week out, in the exact model and color we wanted. It was not a routine transaction as we are from out of state, but they handled it flawlessly. Friendly, accommodating, efficient and FAIR - they could have stuck it to us knowing how far we traveled and our specific wishes - but they gave us better value on our trade in than the previous dealership we worked with in IL, and completely exceeded all of our expectations. They made the trip and experience worth the 3 hour drive and overnight stay. Thank you Joe and Rory and everyone at Don Miller Subaru East - we love our new Outback and highly recommend you to anyone wanting a Subaru!!

Staff are generally helpful, and the service department is top-notch. I got a great deal on a new car, and a less exciting deal on my trade-in ($1500-2000 under lowest KBB). Conor was excellent to work with and did a great job explaining the features of my new vehicle and making sure all my questions were answered. All-in-all, Im very happy with the new vehicle and their service, but still think my trade was probably worth more than I was offered.

Had a great experience buying my Subaru Forester. There was no pressure or stress involved in the entire process. Conor was friendly, knowledgeable and easy to work with. Liz in finance was great too, she made everything quick and easy.

We just finished purchasing our new 2021 Subaru Forester and cant say enough good things about Joe Neuser and the team at Don Miller East in Madison. Our experience was pleasant, professional and efficient.

Have been here multiple times for service. Multiple issues, came back as I was willing to blame covid for some. Today had a 7:30 appointment for an oil change, after asking for an update at 8:30 was told my car was just pulled back to get started. Will not be back. When I make an appointment, I dont expect it to take an hour before they actually start work.UPDATE: Changed from one to two stars. Oil change was comped, and was given a card for next one free as well. Would have upped to 3 or 4 if the service guy had taken the initiative to offer that without me having to complain. Still not sure if Ill go back.

I had an excellent car buying experience with salesman, Kevin. He made my most recent car purchase the best one I have had so far. Kevin was very friendly as well as knowledgeable and efficient. I would highly recommend this dealership and salesman whether you are buying new or used.

This was one of the easiest interactions Ive had with sales. I chose to lease one of their Crosstrek Sports. From start to finish it was quick. I text them through their website online. Immediately I got a response back, when I showed up to my appointment I was met by Joseph who took the sales extremely professional. From start to finish he let me know what was going on with my application. Their finance department is amazing and were upfront with everything that was going on. I really appreciate them and I love my car.

Maddie was extremely knowledgeable about all the different models/packages/features that we looked at, and we had MANY questions. She has a no-pressure sales approach, and was very helpful and kind; definitely my favorite car salesperson ever. Daleena (the finance manager) was also really helpful and nice. Excellent experience! Thank you, Maddie!

We started with an online inquiry, received a response right away, & made an appt. Being greeted at the door & introduced to Conor in Sales/Leasing was an appreciated personal hand-off. We highly recommend Conor as he made buying another Forester a pleasurable experience. Authentic & friendly, knowledgeable, easy to talk with, answered so many questions, & schooled us thoroughly on the bells, buttons, & functions of our new Forester Touring. ALL you could possibly want & expect from a salesperson & customer service you will find with Conor.

I ordered my Subaru STI through Conor at East Side, he kept me in the loop every step of the way and was a very easy buying process! My 2nd car from Eastside and I recommend them 10/10

I had a wonderful experience working with Blaine at Don Miller Subaru. They made it a fun enjoyable experience for me. They listened to my concerns and matched me a perfect vehicle! I would highly recommend Blaine at Madison Subaru East. I could not ask for a better experience!

I don’t usually write reviews and am very wary of buying a car from a dealership because of pushy salespeople. However, to my (and my wife’s) surprise, it was a pleasure working with Blaine Tessmann, a sales consultant with Don Miller Subaru Madison East. He was not pushy and let us check out a Forester at our own pace. He was helpful in answering our questions and pointing out things that he thought we would like to know. Very knowledgeable and easy to work with. His follow up has been appropriate and timely as well. I would highly recommend buying a car from this dealership and especially from Blaine.

After a terrible car experience, we decided to just test drive a Subaru Outback. We were met by Tim in the rain, were shown 4 great options, and we took a test drive. We found one we loved and made the deal. Tim and Liz were so great to work with. We were well informed of our options bit never pressured. I would go back and meet with them again and again! I couldnt give them a higher recommendation!

Been buying cars for over 30 years, and this experience was by far the best. Joe Neuser worked with me at Don Miller Subaru and was able to provide everything I required. This was my first Subaru and after having it for a short few days, will be a Subaru person going forward.

I had a great experience at Don Miller! I did not feel the constant pressure of someone hovering over me and forcing me to buy a car. I received great information about the cars I was interested which helped narrow down my purchase to an Outback! Don Bronson was the one who helped me out and was great! Highly recommend!!

I recently bought my 2021 Subaru CrossTrek and Conor helped me through the process. He was very knowledgeable, friendly, and helpful. Overall, I had a great experience here and highly recommend to any future buyers.

I had a great experience at Don Miller East, and specifically with my salesperson, Blaine Tessmann. I highly recommend both to anyone who is looking for a new car!

Chris, Steve and TJ were great. Ive only owned my car for 3 days.I love it and appreciate all their help.

Just bought a 2018 Outback from Don Miller. I could not be any happier! The car is like brand new. She runs like a top. I was not excited to go test drive cars as I find sales people to be a tad pushy at times. However, my mind was changed. We worked with Kevin G. - he was amazing and gentle and patient. I felt like he really listened to what we wanted out of a car. He found us the perfect match. 10/10 recommend working with Don Miller for a Subaru.

I purchased a Subaru Forester from Blaine Tessmann. My entire experience was amazing! It is the first Subaru I have purchased and I love it! Blaine was very thorough and accommodating. He described the features with an umbrella in the pouring rain. The finance person was excellent too. My only wish is that they had a place inside when I picked up the car. Because of covid their interior place had been converted into a service waiting area. Other than that my entire experience was wonderful!

We had an exceptional experience with all involved especially our salesman Joe Neuser. Joe helped us with my trade in value and with his help we received a total great deal. We started online and finished in the Don Miller building. The paper work to finalize deal was very easy and no complications. Joe then went over every control in the Legacy we purchased which makes you feel comfortable driving away.

I purchased my first new vehicle from Don Miller Subaru East Side and the service was amazing! Joe was great answering any questions about the Subaru Crosstrek Sport I bought and checking up and letting me know what was going on with the buying process every step of the way. I was so excited to leave with a great vehicle and service and told all of my coworkers about the experience so they consider Don Miller Subaru East Side when they buy their next vehicle. I will always buy my vehicles here. Thanks for the great service!

Clean and covid-19 compliant place with very knowledgeable staff and technicians.Very easy to locate and just off the freeway.

We had such a wonderful experience working with Don Miller Subaru West in Madison when our son bought a Certified used Subaru Impreza, that when our 13 year old Chrysler Minivan was totaled in our home town of Rochester, Michigan, we drove the 7 hours back to Madison to buy our first Subaru Outback.We absolutely love the vehicle and have nothing but the highest praise for our salesman Joe Neuser, and the rest of the staff at Don Miller Subaru East.My wife and I both worked over 20 years at Chrysler and can only wish Chrysler had such amazing dealers. We are now a 2 Subaru family and I look forward to getting behind the wheel every opportunity I get.

Very happy with our experience with Don Miller. Worked with both internet sales and Joe Neuser, can’t praise them enough. The made the whole process straight forward and streamlined. We ventured cross state lines to purchase our new ascent and were very glad we did! Any and all future Subarus will be purchased from Don Miller and hopefully Joe!

Conor at Don Miller provided us with amazing customer service. We highly recommend him.

We had a wonderful experience buying our Subaru from Don Miller and and sales person Don Bronson. Love the car and the dealership.

Had a wonderful experience my sales guy Conor was absolutely wonderful to work with he was the nicest guy answered all my questions and even arranged everything I needed

We had a great lease experience at Don Miller Subaru East recently. Blaine Tessman showed us all the new features of the 2021 Ascent. The finance process was extremely smooth. They didn’t have the vehicle we wanted on the lot but they were able to get what we wanted in short order. We have purchased or leased 6 vehicles now including certified used and new from Don Miller. We love this dealership and their team of incredible staff!

I recently had a surprisingly wonderful car buying experience, due in no small part to the exceptional staff at Don Miller Subaru East. Everyone we met at the dealership was both friendly and professional. We were taken care of primarily by Blaine Tessmann and Liz. As a first time Subaru buyer, I truly appreciated how patient, informative, and helpful they both were throughout the process. They were candid in their recommendations, personable, and never pushy. The vehicle I was interested in was just off the truck, so it was still in need of a full inspection before it could be released from the dealership. Despite deciding on the vehicle shortly before the dealerships Service Department was due to close, they were able to complete the inspection in a timely manner and save us a return trip to pick up the vehicle at a later date. Not only was the dealership efficient, but they also offered me a fair price for both my trade-in and my new Forester. They are clearly passionate about what they do over at Don Miller Subaru East. I could not have chosen a better place to officially join the Subaru Family. Thank you!

Conor was so knowledgeable and friendly. Buying a car from him was flawless. He answered all my questions honestly and thoughtfully. He made the car buying experience a positive one! A shout out to Liz as well she was a delight!

I had a wonderful experience purchasing my first Subaru at Don Miller East. My salesman, Blaine was knowledgeable, courteous and patient while assisting in finding just the right vehicle to meet my needs. I am so very pleased with my new Subaru, thanks Blaine!

What an excellent experience! I was in and out. Not once did I ever feel like I was being sold. Blaine presented the information to me and allowed me to make my choice.I even mentioned under my breath about a operation I was having and Blaine actually called 2 weeks later to see how it went and how I was feeling. Not once calling me to pressure me about a car sale in between.I dont leave reviews for anything but in this case I absolutely had to. This is my first new car and I have never felt more confident and assured of my decision. If you want to buy a car and you dont want to be sold, Blaine and the staff at Subaru should be your first stop.

I have not ever experienced such amazing people!!! Jon helped with getting everything together online so I didn’t have to make several trips and walked me through it all with no issues. He also gave me an awesome sales man Don (because he drives the same kind of car I bought) so he was able to help me understand the ins and outs of the car, and it was everything and more then he said it would be. In the financial Dept Rory was the best he explained in detail the perks of the different warranties I could purchase and went through all the paperwork with so I wasn’t unsure aboiut anything. The Trio I bought my car from are amazing and I so grateful for everything they did!!! Thank you!

The whole process was great. From start to finish the staff helped me out without being overbearing. It was a very informative experience and I felt like I was ready to hit the road and get the most out of my vehicle when I left the lot!

Had the best car buying experience ever. This was our 3rd Subaru from Don Miller East. Though all the folks we have worked with in the past were great, Conor was the best by far. Cant say enough good things about him. Conor was personable, informative, accommodating and patient with excellent communication skills and respect for us. He knows his Subarus. He is a man with integrity and walked us through the car buying process with ease. I am telling all of my friends to contact him because he is just that good. Liz our finance person extraordinaire was awesome friendly and knowledgeable and financing was straightforward. She is a real gem to work with. Way to go Liz There is a reason we keep coming back. Thank you to all the folks at Don Miller East. Keep up the great work. It is much appreciated.

Great service! I asked for some information and a test drive through their website. The dealer got back to me immediately, got me scheduled for a test drive. Conor Kuhnau at the used vehicle dealership walked me through all the information I needed. No pressure service. I ended up walking out of there with my dream car in under a week. Rory was a great help with the paperwork and financing. Couldnt be happier, thanks so much!

Blaine was very helpful and went above and beyond with helping me find a new car. Highly recommend!

Worked with Conor who did a great job setting me up for a safe and clean test drive and sales experience. He explained every feature of the car, while listening to any concerns I had. He enthusiastically was into the process and worked with me the whole way. When it came down to negotiations there was no hassle, and no pushy tactics. I got a great deal on the car, as well as a great deal on my trade in. Top notch service from Conor, and the internet team, and the finance team. Everything was simple, yet personalized. When it came time to drive away from the lot. I left with a spotless car, that had a full tank of gas, and another 20 minute explanation of every thing I might come across. Cant really say enough good things about the service I received.

I was having a horrible week. Family emergencies, work issues, etc. I came in at 7 am for an oil change and was immediately taken care of. Josh Sromovsky must have sensed my troubles and took care of me. I will ALWAYS go here for my Forester because of people like him.

Conor Kuhnau is a knowledgeable and friendly salesperson. Even with the shortage of available Subaru Foresters, he helped me get the make and model with everything I need in an SUV.Thank you, Conor

Conor Kuhnau was amazing to work with at Don Miller! He helped us navigate through all the options without being pushy. Conor was extremely personable and easy to relate to. Rory was our financial guy and was also great to work with. When it comes to the numbers part, which can be a bit dry, he was funny and engaging. And was able to tell it like it was what which options where a best fit for us. Don Miller also is doing an amazing job with their safety protocols and keeping everyone safe during these times. I will be sending all my friends and family their way. Plus, I love my new Forester!

I just recently purchased a 2021 Outback from Don Miller Subaru, and it was a very positive experience. I worked with Don, and he was incredibly easy to work with and very straight forward! I very much appreciated the smooth, easy, considerate, and transparent experience after having stressful situations at other dealerships. I worked with Rory for financing, and he was also very easy and pleasant to work with! Will highly recommend to anyone looking to purchase a Subaru. Thank you guys!

Ive had a pleasure of working with Blaine during my purchase. It was by far my best experience interacting with a car salesman. He was very knowledgeable, explained me all ins and outs, gave me all the time I needed to make a decision, and was a very easy person to talk to and negotiate with. I would 100% recommend Blaine to a friend if they were to buy a Subaru and would definitely tell them to go to East side Don Miller over West side (where I actually live!).

TLDR: Don Miller Subaru gives unmatched customer service in the dealership game and Don Bronson was a terrific and helpful salesperson.After an incredibly frustrating and misleading car buying experience/attempt at Don Miller Subaru West, resolution was found at the east side location. I called and asked if a specific car was available and whether I could drive it off the lot THAT day, and to both of those questions I received a yes. Unlike my experience at west, Mr. Bronson lived up to his word and I drove off the lot Tuesday night. He and Elizabeth, the finance manager, went above and beyond to make this happen, even after dealing with my small-time bank that my previous loan was through who didn’t have an after hours line they found a way. It was a fantastic feeling once they were able to get the information that they needed as it would have been a shame for them to lose out on the sale all for a sub-$100 balance. I was literally ready to buy a car on the road during our weekend trip up north if it didn’t pan out that night. Mr. Bronson was a straight shooter, which is greatly appreciated, as I’m not in the business of getting jerked around. I was there to buy a car and I did. Since it was late by the time we got everything done there was nobody in service available to detail the inside of the car. This is however combatted by the fact that I have been assured that I’ll be able to pop back in when convenient to get this taken care of. Amazing service like this is far too few and it speaks volumes about the business when you find it. I’m looking forward to the continued relationship with this fantastic dealership and highly recommend them to those in the market for a Subaru, or a car in general!

Beautiful building and helpful staff. Ordered and picked up my new 2021 Crosstrek Sport in Horizon Blue Pearl.

The entire buying process went smoothly, and I didnt feel pressured at any point. Joe was very knowledgeable and took the time to go over all of the MANY features of the car. When corresponding back and forth via email, the responses were thorough, and done in a very timely manner. I would definitely recommend Joe, and Don Miller Subaru East.

The team at Don Miller is top notch. Conor helped us find the vehicle we wanted, made the buying process simple, and answered all of questions. I will definitely return to buy our next vehicle when the time is right. Thank you Conor!

I recently bought a car from Don Miller Subaru east. I had such an enjoyable experience with Blaine. He was so knowledgeable, friendly and patient. He made shopping for a car actually enjoyable. I really appreciate the small details like Blaine showing me how and setting up my Bluetooth so I can answer calls without digging in my purse while driving, and the full tank of gas! Ill definitely recommend Don Miller Subaru east and Blaine Tessmann!

It was a pleasure working with Connor this Christmas season as we purchased our new Subaru. The process was easy and no pressure. Connor was well informed and helped us through the process. It was a great gift to both us.The Share the Love event was icing on the cake. We were able to donate money to the Madison Schools Foundation. It is always wonderful to support our schools.

Don Bronson was so kind!!! He went over and beyond to assist me!! He did not hesitate to collaborate with Dean Woldstad and the highly motivated finance woman, I lost her card! Extremely professional and dedicated to their roles! I have always purchased my vehicles at East location along with repairs and have enjoyed my experiences. Thank you again!

Coming to Don Miller Subaru East was an amazing experience. Working with Conor was really seamless. He was readily available, very patient with our questions and eager to help us find a great car. Conor heard what we were looking for and found us the right fit for our family!

Had a wonderful experience with Blaine. And we love the Crosstrek!

I am very impressed with the service I received at Don Miller Subaru where I just purchased a brand new Subaru Forester Sport. I have never purchased a new car in my life and was a little nervous about the whole experience. Blaine Tessman was the salesman I worked with and I cant say enough about how wonderful it was to work with him. He was extremely educated about the car and all of its many electronic facets! He was patient when I asked questions more than once about the same thing! (Sorry Blaine!) I never felt pressured to make a decision. I felt he was honest and sincere in his opinions when I asked questions and it made the whole experience more comfortable for me! I would definitely recommend ASKING for Blaine Tessman to assist you if you are considering a Subaru purchase from Don Miller in Madison WI!!

We recently purchased a 2021 Outback and were very pleased with our experience. Our salesperson Blaine was knowledgeable, courteous, listened to our questions and easily guided us to a vehicle to fit our needs. We had a comfortable, professional experience.

I recently went looking to upgrade my vehicle to a Subaru so I could safely travel in the winter months back and forth from work and have plenty of room for all my little kids stuff (car seats, diaper bags, etc). I have bought two cars in the past from non-Subaru dealerships and this experience was by far less stressful and a lot of fun! Conor heard me out on what I needed from my new vehicle, was respectful and transparent about the pros and cons of the two models I was looking at. I never once felt rushed to make a decision which allowed us to work out the details and get the best car package but still fit my budget. I really enjoyed my car shopping experience and would highly recommend this team! Thanks!

Every part of the process vastly exceeded my expectations. The personnel were knowledgeable, courteous, and professional. The sales rep I worked with, Blaine, showed a working knowledge and enthusiasm for the vehicles, as well as respect for my questions and concerns. I felt that he was genuinely invested in my happiness with my purchase.

I recently purchased my first Subaru. I have to say I am in love with my vehicle. Conor was a pleasure to work with. He was extremely knowledgeable and so easy to work with. There are more bells and whistles on the car than I am used to and Conor never made me feel like any of my questions were dumb. In fact, everybody I had contact with at the dealership were so accommodating. I couldn’t have asked for a better experience!!

Had a great experience at this dealership! Conor was friendly, knowledgeable, and not pushy. He set me up with just the car I was looking for. Liz in finance was great too, she made everything quick and easy.

All the staff were friendly and easy to work with. There was no pressure to purchase anything you did not want.