MarkKeith Boyd was my salesperson. I had a great experience. He was informative and nice!
I had a fantastic experience at Don Miller Dodge. Markeith Boyd took very good care of my family during the car purchasing process and even personally delivered the vehicle to my home. Could not have asked for a better experience!!
I recommend Markeith Boyd he is an incredible salesman. This is our second time buying a car with him. He is very nice with us, he answer all of our questions. We really like his service. Thank you Markeith!
I was unsure of purchasing a new vehicle due to previous encounters with alternative dealerships. Markeith and the team were patient and understanding helping me get into the right vehicle. Thanks guys!
We live in Arizona and found an great deal on a Ram 1500 Classic here, Eric was great to deal with and very helpful throughout the buying process. Sally was waiting for us at the airport when we arrived and took us to the dealership. The truck was exactly what we expected, was fueled up, cleaned and ready to go, there were no surprises. Also would like to say thanks to Robb the sales manager and Dan in finance for all their help. We have purchased many vehicles over the years and our experience at Don Miller was one of the best weve had. Everyone we meet were friendly and kind and went out of their way to make us feel welcome and that we were happy with the truck. We will definitely recommend Don Miller CJDR to all our friends and family. Thanks again and we be giving you a call when we are ready for another vehicle.
Had a great experience at Don Miller. Salesman Markeith Boyd did a great job! Best and quickest sales experience I’ve had!
So I am from NJ and lost my Jeep GC during Hurricane IDA. I looked throughout the entire US.. Everyone wanted 10K over sticker not to mention very few had the color & trim that I wanted. My Insurance rental was running out and saw Don Miller DCRF had a Summit in route to dealer. Dan, Andre, Ben were excellent from beginning to when my truck arrived via carrier that they suggested. Help me set up Uconnect, & Sirius Guardian over the phone, email link. Today, just received a phone call from Andre to see if all is well... Who does that.. Highly recommend them to anyone.
Hands down the best dealership we’ve been too! My son was in need of a vehicle and Andre the sales man was phenomenal. He guided us through the whole process searched and got us a great deal 😊 Andre was patient and listened to what we wanted and he got straight to business! Overall our first time experience was great! My son drove out the lot in style and blessed!!! We will be recommending this place to friends and family 😊
My buying process with Markeith was quick and easy! I highly recommend Markeith and Don Miller!
Picked up my 2021 Ram 1500 Laramie last night! Was sad to say goodbye to my 2013, but love my new ride. Thanks Andre for making the process easy and communicating with me. The whole staff made the process as painless as buying a new car/truck can be. This is my fifth vehicle purchased through Don Miller-West Madison. I highly recommend Andre and The Don Miller Team.
Markeith was a great salesperson and helped me purchase my new, beautiful Jeep Grand Cherokee!
Just bought my first Jeep and I couldn’t be happier. Moe greeted me right away and was very knowledgeable about each one that he showed me. We figured out that the wrangler unlimited sport was the best fit for me. He did a thorough job showing me everything that I needed to know since I’ve never owned a jeep before. I’m very pleased with the service that I received and will definitely tell others to go buy a car there.
I had a great experience. My first visit, I wasn’t able to find the perfect vehicle but Markeith kept working with me and made sure that I found the right vehicle for me. He kept in contact with me and updated me on the state of the different vehicles I was looking at. In the end, I found the perfect vehicle with the help of Markeith and I am very happy with my experience.
I bought a 2021 Dodge Ram Limited from Don Miller and could not be more happy with the experience. Andre, Mike and Ben were extremely professional and responsive throughout the entire process. From finding the exact truck we wanted with all of the desired specifications, to getting it to Madison in near-record time, to friendly and fair price and trade-in discussions, and finally to going over our vehicle and walking through all the details of the systems, they were exceptional. Im happy that I chose Don Miller and love the new truck! Thanks, team!
I bought a new Ram 1500 and the experience was quite decent. The truck was two hours away, yet I was able to do much of the paperwork online, including financing. Dan did a great job preparing the sale and setting expectations for me. Ran into a hiccup with my credit report he warned me about (I had locked it) but resolved on the drive up. Andre was covering for Dan when I arrived and was very prepared and helpful. A genuine kind of guy. Most of the time spent at the dealership was spent in the truck itself, not waiting in an office. The paperwork was simple--and void of the traditional pressure to buy extra stuff. All in all, a most positive experience.
Markeith helped me out, low pressure, high patience and one happy Grand Cherokee customee
We drove up from Milwaukee to look at a truck and had no idea what to expect. Once we arrived we were greeted by the salesman (mike) and from that point on they showed full transparency throughout the whole buying process which was a breath of fresh air. I have bought allot of cars over the years and I can tell you that Mike and Craig just gained a long term customer
Markeith Boyd assisted in the purchase of our vehicle. He was very knowledge and professional, making our purchase smooth and enjoyable. I would certainly recommend working with Markeith and Don Millers.
Absolutely loved this dealership! Quinn was super nice and helpful, was not pushy at all! Robb and Dan were awesome with financing/paperwork! The owner even came to talk to us and was super friendly! I would definitely come back again in the future and recommend them as well! They were amazing from start to finish, no pushing/haggling! Thank you for making my car buying experience the best ever! I love my new challenger! Thanks again Quinn, Dan and Robb!!
We were greeted warmly and quickly given specific answers to our queries. The staff, including Dan Neckar, Mitch Stringham, Ben Langer and Markeith Boyd, were notably helpful. Markeith, the salesman assigned to us, spent a good of time introducing us to the basics and more advanced features of the car we had chosen for consideration. (The car we brought in for a trade-in had none of these advanced features so we were a little in the dark about them.) Besides being knowledgeable, he was most courteous and polite, assuring us that, should we have difficulties with the cars operation, we could return at any time for his assistance. Dan Neckar eagerly answered our initial questions about the car; and his answers encouraged our coming to Don Miller. Ben Langer, with good humor, conducted us painlessly through the paperwork. Mitch Stringham held the entire process together with a friendly attitude and ready responses to our concerns. We bought the car we had come to buy and feel confident we made the right decision. Gerry and Carole
Serious lack of afordable used cars. The only decent vehicles were too pricey. Might just as well buy a new one with a warranty. The best car there was a 95 Chevy Impala SS that wasnt for sale. She was picking up her husband from the service department.
We had a great experience working with Andre and Mike at Don Miller. Andre was very thorough in delivering our Pacifica and Mike was very helpful in organizing our financing. We highly recommend working with them on your next car purchase!
From Andre Bauswell sales rep, to Michael Bongard Sales Manager to Paul Walker Service advisor/ finance. It was the one and only time I felt well taken care of and not pressured. In addition they got me a great deal and I couldnt be happier. Very Efficient and made sure every detail was taken care of. Thank you
Andre set my mom up with a lovely little used Prius and we had a great experience! He was patient and helped her figure out the push button start function in her new car. The facility was nice and everyone wore masks. We will be back the next time we are looking for a new vehicle!
Recently purchased a Ram 1500 limited, gorgeous truck! Shout out to Andre, he was very easy to work with. Andre had a lot of knowledge on the features, and was able to walk through everything smoothly. I have bought a few vehicles in my lifetime, but this was the smoothest experience so far!
Love our cute new Renegade! Car buying experience with salesperson Andre was the best! Dream come true - he made everything easy and was honest and straightforward. So much better than some of our prior buying experiences.
Sales department was easy to work with when I traded in for a new Jeep. My new vehicle came with a few problems from the factory that the service department has worked hard to resolve.
I had the most amazing experience purchasing my car here. Sally took such amazing care of me not only during the sale, but reached out weeks after to make sure I was still happy with the car. She even helped get my car fixed after getting rear-ended only 3 weeks after getting my car. I would highly recommend not only don miller to purchase your car, but Sally if youre looking for a new to you option!
I recently purchased my first Jeep Wrangler from Andre at Don Miller. It was a very pleasant experience. From the clean and wiped down Jeep presented to me at the test ride, through the delivery, all of my expectations were exceeded. My emails with questions were answered, my questions about technology at delivery were explained thoroughly. Thank You Andre, and Ben for your professionalism and care. Ill be back!! Highly recommend.
Bought our 2019 Dodge Journey from Andre and he did an excellent job! Very prompt with getting back to us with questions and concerns, happy with our purchase today and will come back again to work with him!Dan & Kim
Nice place. I have been buying here all the way back to the late 80s.
We worked with Andre and he was fantastic. My mother was looks for a new vehicle and it was a great experience. Highly recommend both him and the dealership if you want a Jeep!!!
I dont usually leave reviews however I gotta give props to a mechanic shop that doesnt screw its customers. My 2013 Dodge Ram 1500 truck was mistakenly towed to the service department here and once I found it.. (The towing company hauled it to the wrong dealer 25 miles farther away) I called and they got my truck in right away. Long story short...they eventually called me to let me know the repairs total were looking like they were going to be around $3500. I was upset but I needed my truck fixed. I explained what I thought the problem was ( I had been researching this specific engine online for common problems similar to mine) which I felt was a much easier fix and also significantly less costly. When the mechanic got the head off of the engine he found I was right and was able to fix the truck quickly and for much less money. Saved me around $2000! They could have easily just gone ahead with the costly repairs and made the extra money but instead they were honest and saved me a bunch of money. I dont live anywhere near this dealership so I probably will never take my truck back however if you live close this should be your shop. Honesty and integrity will always get my business.
Very disappointed with this dealership. Let me start by saying our sales consultant, Mike Cerv, was great to work with. He did a great job assisting my wife and I in locating the vehicle that fit our needs. None of this is Mike’s fault.Let’s talk about the vehicle. We purchased a new 2020 Dodge Grand Caravan. After the Caravan we wanted sold the day I went to look at it, we worked with Mike to have the dealership find the same van and get it to the dealership. All this went smooth. We completed all the paperwork and took the caravan home. A week later I decided to remove the ‘Don Miller’ advertising sticker they always place on the back of vehicles. I typically remove these from all my vehicles. This sticker just looked terrible because it was not centered and appeared to be two stickers laid over each other. I grabbed my heat gun and warmed the sticker up for a bit and peeled it off with ease revealing several large paint scratches/gouges. After grabbing my phone and taking some pictures I emailed Mike right away. I ended up having to drive the vehicle back to Madison (40 miles) so the manager could look at it.The next day, I made the drive back to Madison so the general manager, Craig Weinberger, could look at it. After looking at it for about ten seconds he says “take it across the street to the body shop and have them fix it.” I handed the stickers to Craig asking if he wanted them, with a “not really” response as he crumpled them up in his hand. I advised Craig of my displeasure and how this was clearly deliberately done by whoever put the sticker on. It was clear to me his employee removed the previous dealerships sticker (from wherever they got it from) and gouged the vehicle while doing so. Instead of getting it fixed they decided to used not one, but two overlaid stickers to cover it up. Craig didn’t seem to care as his response was “it wasn’t my employee, we contract for our detailing.” I advised Craig he was still responsible for the product coming out of the dealership for which he replied “I don’t know why you’re getting so upset, I’m getting it fixed and paying for it.” At this point it was clear that Craig and his “I’ve been doing this for 30 years” mentality did not understand customer service or the principle of the matter that he sold me a vehicle that has gouges covered up by one of his employees (contracted or not, as a manager you’re responsible to make sure the work is done properly). Clearly there is no quality control. It’s no big deal for Craig because he’s okay with just sending new customers who buy new vehicles next door to have them fixed. I certainly won’t ever be back to this dealership and I will never recommend it to anyone. I tell people about this encounter and it’s summed up as “shady” which I can’t help but agree.The body shop was also great to work with and did get things fixed. Again, not the body shops fault.
I had a fantastic buying experience with Andre! Hes a very laid back guy who doesnt use old school tactics to try and sell you what you dont want or need. I also worked with Ben in finance who was great as well. Purchasing a car in under 4 hours is unheard of! This is a top notch dealership and everyone was welcoming and pleasant during my entire experience. Highly appreciated and definitely will recommend. Thank you to Andre, Ben, and the rest of the team at Don Miller!
Very easy and smooth process! I worked with Andre he knew exactly what I was looking for after a little discussion. I will definitely be back in future years to look at other vehicles!
Markeith was awesome to work with and made our purchasing experience super easy. Would definitely work with him again in the future!
We’ve worked with Markeith on two keep purchasing occasions and he’s been excellent! Communication, friendliness and professionalism.
It was a pleasure working with Andre Bauswell to purchase my new 2020 Jeep Renegade. Andre went through all of the specifics of the car and ensured that i had no questions before leaving the lot. The finance department was also great to work with and understood my time constraints while completing the paperwork. Overall, I had a pleasurable buying experience and would definitely recommend buyers to this dealership.This is not a paid or fake review.
Great experience; Markeith was awesome, highly recommended. Explained all the features and went above and beyond. If you need a vehicle ask for him, you won’t be disappointed!!!!!
Had a wonderful experience with sales rep Andre when purchasing our 2021 Jeep Grand Cherokee! Very knowledgeable and friendly! We would highly recommend Andre and Don Miller Dodge!
I had a nice experience at Don Miller. The salesman was very attentive and very personable. It was easy to get my point across and he was happy to help. Andre was great to work with. The financing was easy too. Thanks Andre and Ben!! Buy your next car at Don Miller
Ask for Jon Elkins (sales) and Stephen (Finances)!Jon was far better than any noncommissioned salesman. Great communication and wasnt even pressured from this guy! He double checks any tricky questions you may have vs other individuals who bs their way through to a sale.Stephen managed to get me a lower APR without dinging my credit much. So helpful when I didnt have the proper Title for my trade-in. Cant ask more from that!I bit the bullet and went to a Subaru Dealership for a used vehicle and although you pay a bit more, the individuals, vehicle, and warranty coverage (windshield ding) have been amazing so far!
Markeith was a great salesman, he made our experience fun and easy! Would highly recommend doing business with Don Miller Dodge and Markeith!
Andre was great. Very knowledgeable on the car`s features. I would recommend Don Miller Jeep to anyone!
Very quick and honest service. Great staff.
Just leased a new Jeep from Andre at Don Miller, Andre was accommodating and great to work with. He made the process smooth and issue free, he had answers to my questions right away and was professional throughout. I would highly recommend working with Andre and I will in the future.
Had a great experience buying our new minivan from Andre. He took great care of us, found us the minivan with the trim and options we wanted, and made sure we were happy throughout the buying process.
Markeith was very helpful. Gave us space to look around and truly sold us our vehicle.
Super quick service friendly people overall very satisfied.
I just upgraded my Chrysler Pacifica to the AWD Limited. Andre listened to me and made me feel important. He found the perfect vehicle for me. 💜 The process was smooth and hassle-free. You have a lifelong customer- I’ll be back for a Jeep when the kids are out of the house! 😂
Everyone was very helpful, especially our salesman Markeith, We were able to get our vehicle amazing fast. I would recommend this car dealer
Markeith was AMAZING! He found me my dream Jeep! He was so kind and respectful. He took the time to explain all of the features on my new Jeep.
Just wanted to give a shout out to the folks at Don Miller Dodge especially Michael Cerv. Ive been in the Customer fulfillment Business for 40+ years and cannot say enough Good about how well I was treated when Leasing my new Jeep from them. From the moment I walked in the door I felt like I was getting the Royal Treatment. They answered all my questions got me in my price range and I got a great deal to boot. Michaels run down of my new Jeep was awesome. He went thru every feature of the vehicle in detail. Also Dan the finance guy did an outstanding job explaining my lease. Just wanted to say Job well done Gentlemen Thank You!!!!!! I will be back.Sincerely. Dave Feige
We recently purchased a new vehicle from Don Miller. Andre helped us evaluate our options and make what we think was the right choice. At every stage Andre was friendly, well informed, and patient with our questions as he guided us through the entire process. We are very pleased with the overall experience at Don Miller, including the business arrangements, prep and delivery, the friendly staff, and the vehicle itself.
Great buying experience with Andre and Ben today. Went through everything with a good balance of crisp and thorough.
Markeith Boyd did a great of assisting me in obtaining my new vehicle of a Dodge Durango. Excellent service and very knowledgeable!
Great people to work with. Bought a 2021 Ram Power Wagon
Andre and the rest of the team at Don Miller Jeep were great to work with. The transaction was seamless and I love my new Jeep!!
These guys are always great for my oil changes and service needs.
Markeith did an excellent job with everything! Especially going over all the features of my new car! Thanks so much!!
Andre was a fantastic help in getting me the vehicle I wanted and made it hassle free. If they have the vehicle Im looking for again in the future I will definitely contact him again.
Before Don Miller, I went to 2 other dealerships in Madison. I did not have a good experience. So thankfully, Don Miller had a car I was looking for because I had a pleasant experience with Erik M. I called to make sure the car was still there and to test drive it. As I arrived, Erik greeted me outside. Negotiating price was simple. I didnt feel rushed or obligated to sign anything to lock my price. Erik could tell I didnt feel comfortable signing my name until its official. I told Erik I want to think about it and Ill return the next day to make my final decision. Next day, I purchased my car and have no regrets. Thanks Erik, you really made buying a vehicle easy. I would recommend Erick for any vehicle purchases!
Markeith with was amazing! The staff was amazing! Great experience all around!
Markeith was an excellent sales person. Great customer service and made the car buying experience fun.
Markeith really helped me out with my car search and made the whole process super smooth!
Markeith was a great employee to help me through the car buying process, made my time at don miller a great experience!
The experience and service was outstanding! My salesman, Moe, got me exactly what I wanted!
I bought a used 2012 Jeep Grand Cherokee from Erik Mathes a few weeks ago. The car runs and drives great. He made the experience quick, easy, and efficient. Overall a great experience and I would definitely buy from them again. Thanks Erik
Andre was amazing! Love my new Jeep! I’m a returning customer and will return again when ready for another upgrade.
Andre and Ben are 2 of the best in the business. Stop in and see them to get your deal.
Don Miller West is a great place to buy a vehicle. They are very knowledgeable any will answer all your questions regarding your vehicle or one you want to purchase. Andre Bauswell was my salesman he was great . He made sure everything was good to go on my new vehicle and answered any and all my questions.Thank you to all the people at Don Miller West who helped me with my new jeep.
Had a easy time buying a great vehicle. Ask for Markeith!
Very helpful members, aimed to help me get the vehicle i really wanted and readily answered any questions i had, great attitude and energy with Andre!
Had a great experience buying my new Jeep from Markeith Boyd. Highly recommend.
Markeith provided me with excellent customer service! Best experience with a dealership I have had. Thank you!!
Great experience!! Honestly even better service! The salesman Markeith was just great with a ACTUAL personality. He wasn’t slick or grimy like most stereotypical car salesman but he was really cool and found me a great deal on a car. Go to this business and make sure you request Markeith. He will not disappoint.
Just picked up my car today, Thank you Andre for helping me understand my car! Really respectful and professional!
Markeith Boyd was a very good salesman he did everything in his power to make sure that we could my girlfriends dream car
Im giving them a 5 star rating because I have an extended warranty on my car and it really makes going to the dealership a much better experience. They deal with the warranty company and call if anything isnt covered. Its best practice to go knowing what your particular warranty covers so you are not caught off guard. Everyone has been very courteous and the work being done is always accurate and professional.
Purchased my first car from this dealership! Everyone working there is super helpful and caring. Markeith was the awesome salesman that helped me purchase my car. The process was quick, easy, and amazing. Big shout out him for all the answers he had to my questions! If you are looking for a car/suv/truck and want a great salesman, ask for him!! He’s the best!
Excellent service, I love my new fist spider. Thank you Lionel and Andre 👍
I took my 2015 Chrysler 300 to get looked at because my radio was on but no sound was coming out and a noise coming from the dash area a guy named Paul calls me and tell me I need a new amp and blower motor repairs would be 1400+ keep in mind in less then a month I have spent 1800 on repairs from the same dealership so I decided to take it somewhere else and go and get my car they charge me 300 dollars to look at it nothing was repaired they are robbing people for nothing I don’t recommend anyone get there repairs done here you will be out of money for no reason
John does a great job of being friendly and efficient every time I stop in for an express oil change. Everyone is friendly and helpful but John sets the bar high for A+ customer service.
Professional. Just bought a Jeep from Markeith . He made the experience easy and made sure I got the right vehicle for me! Thank you!
Markeith was my salesman. Great job, very enthusiastic and knowledgable. Very smooth process
Wonderful folks, great car! Andre & Mike & Dan were fabulous helpers....
Dropped off vehicle at 7 AM appointment time with courteous employees. (Heres a thought...set up some sort of large exterior warming-waiting tent with social distancing for chilly/frosty mornings. My vehicle is inside and no one is able to be in their inside waiting area due to the pandemic, JS.. 😁)
Markeith was my salesmen, he was very helpful and great to work with, at Don Miller
Markeith was my salesman on a 2002 Jeep Grand Cherokee Limited, great salesmanship.
By far the best car buying experience I have experienced in my short 56 years of life. Markieth was an outstanding sales person- low pressure and a pleasure to talk to. The sales supervisor, Mitch, ensured that the very minor issue I was concerned with was dealt with before I left the dealership. And finally, Ben the finance wizard was absolutely transparent and informative about costs and options available.I would not hesitate to recommend the pre-owned crew to friends and family should they be in he market. Well done Don Miller crew.
Markeith was wonderful to work with! :)
Worked with Jason to purchase a new to me vehicle. I had a great experience, staff were friendly, prices were very reasonable and upfront without hidden fees. I would happily go there again.
Drove from Minneapolis to buy here. Very friendly and helpful. Markeith set me up in my perfect vehicle!
Marcus Boyd was an absolute help in selecting a vehicleAnd with guidance on all of
Very courteous, informative, helpful, and lots of social distancing. I feel like this place would work with us also....important when considering a purchase this big.
Andre Bauswell was put to the test in order to find the exact car i wanted. Thank you Andre, you came though big time for me.
Just bought a new Jeep Grand Cherokee. My salesman was Markeith, and he did a Fantastic job. I wound highly recommend him if anyone is looking for new vehicle.