Great people. Very accommodating. Willing to work with you to get you into the vehicle you want. I would have purchased from them, but I was able to purchase my previous vehicle back at a price I couldnt refuse. Thanks anyways guys. You were a pleasure to work with, and thank you so much for getting my wifes car indoors out of the storms path.
Great experience purchasing a Kona.
Nice place just had no new inventory from twenty to thirty thousand all I could afford
The service tech really lusten to what you want and work to help me keep my car in tip top shape. The mechanics perform meticulous work. And the service manager runs a good ship. Thank you.
Zimbrick as always provided stellar service! I know its going to be a good visit when I go there. Very much recommend!
1. Looked at a new car. Advertised with less than 200 miles. Actually had over 2,000 miles.2. Salesman said he couldnt sell my trade in as pre-certified because of an after market sun roof I put in. (I went to another dealership and they had no issue)3. The new vehicle I was looking at clearly had something wrong with it.4. Salesman kept talking to my husband about the vehicle even though I was the one purchasing it.I ended up buying from another dealership that gave me $1500 more for my trade in plus Salesman was way more honest than Zimbrick.Overall, my experience with Zimbrick was not favorable and wouldnt recommend to others
Vary helpful and great service
A lot of overpriced used cars and, appraised my vehicle really low. I was pretty much insulted by the number. Apparently they dont want to sell cars.
Love my new Hyundai tuscon!
Very rude person, the manager. Wont go there again.
Just bought my wifes car here. Salesman (Ed) was great to work with. He spent at least a half hour showing her all the features, he even helped her program her phone into radio. Thank you.
Very efficient, hospital and serving. Anwise choice
Ben was is a really wonderful representative, he really knows his car stuff. His friendliness and eagerness to get me into the car that was right for me topped it all off. Jeff went through all the finishing paperwork with me, he was also very friendly and supportive of my decision. Both representatives made great suggestions in warranties, this process was too easy for me. I will recommend Zimbrick to all my friends/family. Thank you so much. I love the new Sentra. Its definitely much more sophisticated than my 02, its flashy too!
So far so good, waiting on call to see if I get car.😁
Our third Hyundai purchase at Zimbrick Eastside. Outstanding sales and service staff, and many thanks to our magical sales person Darren, he truly goes above and beyond!
Again Best place in Madison to buy a car
First oil change with new truck. No charge even for Mobil 1.
Awesome couldnt be happier, with service my vehicle gets there. Worth the drive for me by far.
Great service department
They have been around a long time, they gotta be doing something right. Also have a lot of return customers.
More than with sales person Brian, he didnt try to sell more add one. I picked the vehicle I want and thats it. If they hadnt had what I wanted they would have found one.
Would be 5 stars but after telling me that they cant lower the price on there automobiles, they dropped the price for another customer.
Helped me with an issue
We go to Zimbrick East. We always take are car here to get serviced. We had a lot of work to get done, so they gave us a loaner car. If you wait for your car, their waiting room in nice, with a room for kids to keep them entertained .
We had a lot of issues, bad slow service, bought a lemon and traded it off so we could be done with them.
Just purchased a vehicle and it was a positive experience
Great dealer with a great buying experiance. Sales reps are courteous, friendly, and very helpful.
I really appreciate the top notch customer service. They go the extra mile with an excellent waiting area and vacuuming out the car whenever service is done. They are courteous, fair and professional.
Best place for an oil change! The wait is a bit long but the waiting area is comfortable with fresh baked cookies and free coffee and hot chocolate. It also has a nice kids area for the little ones to play.
Had a power steering leak in my Titan, and took it in to their service department. Max and the rest of the staff were very attentive and made it more than a pleasant experience!!!
Great experience. The staff was exceedingly nice and helpful. Good prices, plus you get a car cleaning and wash with your service.
Best dealership Ive worked with! The service center is outstanding.I would recommend Zimbrick to all.I particularly like the GMC dealership on Eastside. Bought my last two vehicles there.
Excellent service. Highly recommend Zimbrick. Our service man Patrick was awesome.
Love our new vehicle and Joe M did a great job for us.
Worked with Ryan what a great guy made the car buying a great time thank you
Excellent customer service and professional, knowledgeable, and friendly staff. I give them 10 stars!
Top notch staff, best customer service hands down. Would send anyone there to get a car. Love my new Pathfinder. Thanks, guys.
I just bought a used Nissan & love it! David Bennett was really helpful & patient. Id definitely recommend buying from him.
We had seen a car that met our needs and were hoping to purchase. The sales person was told we had pre-approval and that we were hoping match it. He said he would check text us his finding while we pick up our daughter from a birthday party. We never received the text message or a call back. When were returned to the dealership, we were told that the car had been sold 15 minutes before we returned. Management said theres nothing they could do about it.
Got a great car great service very friendly I enjoy the free chargers
Just left there with her new car so happy our salesman Ed was great and so was Financial Manager Nick thumbs up to both you guys you did a great job thank you
Great salesman Tom McConnell he will get you what you want. Lots of cars to choose from. Great service too best dealership I ve ever been to. I am 73 years old, had lots of cars. Waiting area is top shelf. Water coffe snack bars magazines tv to. Tom knows his cars and all the new electronic toys the new cars have. My daughter, son-in-law, grand kids now buy there cars at Zimbrick East from Tom McConnel
Went way better then I thought it would.... I will keep taking my car there until something goes wrong...
Prompt friendly service department! My vehicles are well taken care of at this facility.
Have not purchased yet, but Joe is very knowledgeable and friendly sales person
Well informed salesperson
Zimbrick has always been great to and for me. Mike is a fantastic service agent.
Great place if you want great deals & super service.
Very good customer service
We felt we got an honest deal and they rushed the paperwork for us as we were from out of town. Cleaned the car and filled the tank with gas!
Great service and better parts price than nearby!
I purchased a service plan through a different GM Dealer and zimbrick is the only dealership in and around madison that refused to accept my vouchers. I take it down the road to Wilde Honda now.
Johnny was awesome!!
Great customer service from Brad!
Thank you for the great service
Great place to buy a car
Always friendly staff.
Great people
Always helpful always professional
Great selection vehicles and helpful staff. Service is quick and easy to schedule but as with some dealerships Zimbrick is horrifically overpriced. Routine stuff like oil changes and tire rotations are fine but things like brakes or spark plugs have been double and occasionally triple what my normal mechanic changes. I understand they need to make money and the dealership is certainly nicer than my local mechanic, but it does not warrant such egregious price gouging, particularly with people who may not realize how badly theyre overpaying. They also have a tendency to recommend services already performed e.g. recommending a coolant flush only 10k miles after it was performed. Someone who has no knowledge of service schedules may go for it and pay for a meaningless service. This has happened multiple times and I have to constantly remind them of what has been completed.
Good service
Absolutely amazing service
Good sales man
Great! I had a random issue, stopped in while it was happening, they gave me a rental, found the problem, fixed it and WASHED my Car!
Wasnt planning on it, but bought a car! No pressure, super friendly and helpful sales!!!
I came in for a recall and the service was nothing short of exceptional! Thank you
Love this dealership
Always good
Their customer service is very friendly and they also have a small snack in what you expect for your car👍🏻
Unfriendly staff. Feels like they dont want to sale. End up purchasing somewhere else.
Not willing to order a car I want, would rather sell what they have on lot.
Great service!!!!