I had a wonderful experience here. They treated me with respect and wanted me to get the best value in my price range. This was my first time car shopping and my first car purchase. Ray was able to ease my angst by being very forthcoming and explaining all the specs and information about the car.I cant thank them enough for working so well with me. I will definitely be back again in the future with my car needs.

We bought a 2021 Venza Limited from Smart Motors 10/21. This is our fourth car we purchased from SM. Al Franklin has been our salesman, and he has been very helpful throughout the whole process. We love our new car, and so appreciate the time Al has shared with us explaining the new technology and setup. I want to also 5-star their service center. All very friendly and top-of-the-line great service.

We are so happy with our son’s Tacoma. Beth was great to work with. Very personable and went above and beyond to help us. We will purchase our next vehicle through Beth. Highly recommend her.

I will do business with Smart again!!! Phyllis and Kyle were awesome to work with. After not being able to make it in a Thursday night we came back on Friday. We arrived late in the day close to closing time. We got a deal done and they stayed after closing to finish everything for us. Thank you so much. We are very pleased with our experience and vehicle!

I purchased my 4th vehicle from Javier this past Friday and I couldnt be happier. He made the entire process so easy and we were in and out in less then an hour. Javier is the best to work with and I would recommend him to anyone who is looking to purchase a new vehicle.

Owns Honda Accord and Visited this location for installing new born baby seat, Peter helped me. He was very friendly and tried placing seat at multiple places and make sure seat was accurate and safe for baby.Welcome was great even though I own a Honda and visited here 😀. My car seat was installed for FREE! I would recommend definetly recommend Smart Toyota and Peter for installing new born baby car seats.

Smart Motors was recommended by my sister, who had and excellent purchase experience in the past. I saw a vehicle online, that my family was interested in. I had several questions about the vehicle and received a returned call pretty quickly. Thank you Phyllis, for answering all of my questions, making time for us to come test drive the same day and for getting us in the best vehicle for our family! Who knew when we first walked into the showroom, we would be driving away the very next day, with our Honda Odyssey! My boys absolutely love it and adore you! Thank you for being so sweet with them! Also, thanks to Kyle for making the deal so seamless! When we’re ready to replace our other vehicle, you all will be our first call!

I would like to thank Dave my sales person and Brian in finance for making buy my new truck so easy. Contacted Smart Motors via their website, had a reply very fast. Few phone calls and text messages and a deal was in place. Since I was coming from out of town It was great to be 90 % done when I walked in. Again couldn’t ask for a better experience and I love my new truck. Thanks again.

Chris was super professional, friendly, and knowledgeable, and he was super helpful explaining the different features of the car we were looking at. We especially appreciated that he was not pushy at all and made us feel that he was trying to find what would work best for us. Will definitely come back the next time we are looking into buying a car.

The car buying process is made simple at Smart Toyota due to their staff working in a partnership with me to find what I was looking for. Cody was great as my sales contact, he was able to outline the steps, process, and timing and was readily available to answer my numerous questions. There was no pressure and it truly was an easy process. The dealership is accommodating, clean, well lit, and the customer service is unmatched...we were greeted a the door and did not have to wait long at all to complete the paperwork. Cody was thorough in expelling all of the features of the new 4Runner we purchased. I highly recommend Smart Toyota in Madison if you are looking for a Toyota. I made the trek up there from Illinois as the local teams her were out of stock or less accommodating.

The sales consultant, Beth did a excellent job going over details with us. Everything was done in a professional manner. She was friendly and she took her time talking to us. Customer service was above and beyond. The staff is also friendly and very attentive. We bought a 2021 Highlander and we made the right choice coming to this place to buy our new car.

Shout out to the assistant service manager Justin Ganser, and Aimee at the front desk! I highly recommend Smart Toyota to anyone reading, and these two associates are exactly why. Professional, swift, and extremely helpful in every way. Both made me feel valued, while showing general interest and empathy towards my situation. Having worked in retail for over 10 years. This is the *going the extra mile* level of customer service, that any establishment is lucky to have within any of it’s employees. 5 stars all around. Give them both an extra week of PTO. They deserve it!

I worked with Alex Parsons to facilitate the purchase of my first new truck. Alex helped my reserve the vehicle & he directed me to pick the right trim & options based on his expertise and my needs. His communication was patient and professional. Smart Toyota had a smooth paperwork process, and ensured my truck was perfect upon arrival. I have sold cars before, and I have not seen a process as seamless and positive as the one I experienced at Smart Toyota. Great job Alex & Smart Toyota.

Javier was awesome with getting us setup in our new Rav4. Were repeat customers and love the Smart Motors Toyota company.

The experience was great. We are return customers to Smart Toyota because we got a great deal with no pressure. Todd listened to our requests, kept us informed and took the time to answer all of our questions. I would definitely recommend Smart to others.

Weve purchased 2 cars from Smart Toyota, both with assistance from Austin. Very knowledgeable, patient and willing to answer all questions. Communicated very well during the whole process. I was able to tell him what features I wanted and we were able to narrow down choices within my budget. Very happy and will use Smart Motors for our next car purchase.

I’ve purchased several vehicles from this dealership, high quality staff, management and facilities. Check it out, it won’t disappoint.

Yes, the waiting area is comfortable and makes for a pleasant experience, but keep your pockets zipped around these folks. A few years ago they quoted me $1,500 for a repair that I declined and then had done perfectly for $350 by a local independent shop (I expect to pay more at a dealer, but not that much more). And recently, after an oil change, the tech told me I needed some additional work that would cost close to $200. I took it to the independent and was told I needed no such thing. If I buy any more Toyotas, it will not be from Smart Motors.

From sales to management to financing - everyone is amazing. I recommend to everyone that I know. Im more comfortable buying here than anywhere Ive ever been.

Hello used car buyers,When youre looking for a used car in todays crazy market, every single individual and dealership is looking to cash in on the buying frenzy. SMART TOYOTA MADISON IS NO DIFFERENT FROM THEM. I admit to foolishly trusting such a largely respected dealer and bought a used car from them without getting a mechanics 2nd opinion. I hate that I feel like Im the one responsible for transitioning myself from one nightmare car to another, but it shouldnt be that way. Now I am trying to pickup the peices (literally).Keep a cool head folks, dont fall in love with the Toyota brand or a single car and ignore the neccessity for pre-purchase inspections. This dealership definitely made out on my mistake.

We were selling our Toyota Sienna and we checked out several options. Smart Motors is who we came back to. They were fair, painless, quick and great to work with. We were very thankful for the offer we received, the way TJ worked with our situation, and how quick the process was.

My guy David Jaworski sold me my 2016 Acura MDX! I traded in my SL 500 and it broke my heart but he helped me get out of a one season car into a all wheel drive fully loaded beautifully designed suv. If you go to smart Toyota, make sure u ask for DAVE!

Buying my first car from Smart Motors was made so easy thanks to Chriss help! He was responsive and knowledgeable which made the entire process go as smoothly as possible! Could not be happier!

Great service and experience all around. Chris and Ryan were fantastic from start to finish. They genuinely care about their customers. Highly recommend.

Had a great experience selling our car to Smart Toyota. TJ Johnson provided transparency to the buying process and made me feel like I was getting an honest value and personal commitment to meet my satisfaction. We had an unusual sale - direct purchase of a leased vehicle, which he made easy. I walked in, he handed us a check and even personally followed up with our lender to ensure successful closure.If you’re thinking of selling your vehicle - go find TJ at Smart Toyota.

Best customer service Ive experienced, cant ask for better. Shoutput to Leslie. I was able to do 90% of the transaction before I arrived, and the whole process was stress and gimmick free. A month later, they called me to inform me I was overcharged, and refunded one of the registration fees. Great business, love the car.

Smart motors never paid the registration fees on my truck so I ended up with a $200 bill when I went to renew my plates. Ive bought 3 vehicles from them and have had issues with all 3 of them. The last car I bought from them had to be towed back after driving 45 miles because the coolent drained from the car.

No hassle . .. pro customer trade experience. straight forward sales experience. Kyle is an excellent manager for Smart Motors. thanks again Shvend, and Kyle! Im super excited

My wife and I have been driving two 2001 vehicles for years, and have been meaning to purchase new ones since before the pandemic. We heard horror stories about limited options for both new and used vehicles and high prices, but we visited Smart Motors to start the process of looking. We were met by Phyllis as soon as we got out of our car, who listened to our needs and wants, gave us as many options as possible, encouraged us to test drive multiple vehicles, and didnt give up when we didnt find anything that was quite what we were looking for right away. We ended up purchasing a 2013 Tacoma that had just been traded in, which is in excellent shape and exactly what we were looking for, and a used 2021 Corolla that is beautiful and perfect for us in every way. Couldnt be happier, and couldnt recommend them any more highly. Oh, and the prices quoted were reasonable and fair!

Our experience at Smart Motors Toyota was excellent. Andy, Dana and Phil were very professional and very easy to talk to. I highly recommend this dealership. Thank you for everything.

I brought my 2015 Toyota Corolla in to Smart Motors on at least 2 separate occasions for a repair of the stereo. The Corolla was still under the 35,000 mile bumper to bumper certified warranty at the time and the driver side speaker kept cutting out. I was told the first time the technicians did not hear the problem. The second time I was told the technicians noted the problem and thought they may have fixed it. I live approximately 45 minutes away and was having the same problem again by the time I got home. I decided to take a look at the issue myself due to time constraints, work, and rescheduling yet again to have it looked at. After removing the door panel I discovered two wires were out of the speakers; one from the lower door speaker, and the other from the tweeter. A simple fix. I know it is not the biggest deal as it is just a stereo speaker, but I wanted it taken care of under warranty. In hindsight I do not believe the technicians took a minute to explore the issue and blew me off. The problem was obvious and easy to repair.

Smart motors will go above and beyond to make sure you are taken care of. I came to smart motors as a fresh graduate with not much knowledge on leasing cars and they walked me through the entire process. They were able to get me out the door with a car in the same day. Great option.

Weve bought 2 vehicles through Smart Toyota over the past 3 years and both were handled well. Salespeople are thorough and communicated well without being annoying. In both cases we came in for test drives and then didnt move forward right away and the salespeople didnt badger us endlessly afterwards or put us on generic email lists. In both cases our vehicles werent on the lot and were either on order or being transferred from another dealership and in both cases our salespeople kept us regularly updated on the status of where things were at.So far we havent needed much service, but the service that we have had has been smooth and without issue. Its not the same service youd get at a Lexus dealership, but it is better than the average dealership experience.

I have been using smart Toyota services for last 5 years. last week and this week I had stopped by the express maintenance and the wait time is 3 hours to get in and 1 hour to do the work so total 4 hours. waiting times used to be under an hour but now waiting times are insane. website says no appointment needed for express maintenance and based on waiting times it should not be called EXPRESS MAINTENANCE. out of 8 bays only 4 are functional. I would rather service my vehicle at different auto store instead of spending 4 hours at SMART Toyota and it might cost less compared to this big box store.

I wanted to wait a few months before posting this. Looking back on my recent purchase some of the things I wish I had pushed more. The vehicle I purchased is great. However basics cleaning was missed. Please check the car you are looking at purchasing. My vehicle was not properly cleaned. So the detailing was a 1 on a scale from 1-10z If you are buying a vehicle that isn’t a Toyota make sure you are protected. I referred a friend who traded in their car. The car was on the last leg, they were made aware of this and still accepted the trade in. I saw my buddy’s vehicle listed for sale for $1,000++ more than they offered him. There where no changes made to fix up his vehicle when zooming into the picture online there were still noticeable blemishes since I knew the car I spotted them right out. Needless to say the vehicle is not worth the overpriced listing price. When they showed him the price on Kelly blue book they most likely put the car was fair rather than good. Then listed the car for their price by selecting the car was good or very good since there is no way the car is valued at the $1,000+ mark up. If purchasing a vehicle ask about where the vehicle came from and what exactly has been checked and worked on since the vehicle trade in. This is an investment don’t have anyone pressure you. It’s okay to say no and shop around. I purchased my vehicle after shopping around for more than 2 months. I saw several vehicle here and other places. You can really tell how trust worthy a sales person or company is. If they are telling you about a reputation that is great. Yet remember people that do things ethically do not have to announce and prove it. You as a person purchasing will feel it. This company prides themselves on being established and customer service. This is great however if you are selling used cars there should be a mandatory extended warranty more than 6 months. Or drive the car more than normal before the promised warranty ends to make sure you are in the clear with the vehicle purchase.

Extremely friendly and great service! This was my first time buying from a dealership and they made the process extremely easy, smooth and satisfying. I highly recommend!

Bought a truck for my business. I asked several times to assure the truck financing is under the business name and does not show up on my personal credit report. Fast forward one month....financing shows up on my personal credit. Finance department acts clueless when I question them. Contacting my attorney.

Great experience with Smart Toyota! No games, no shenanigans, just straight forward honest sales.

We want to commend your salesman Austin. This is the third vehicle we purchased from him and Smart motors.Austin is so easy to work with. He is friendly, knowledgeable and has a fresh no pressure attitude.We were coming from 2 1/2 hours away, our transaction was easy and efficient, we were in and out in no time.Austin is a jewel.Thank you Austin and Smart Motors!

I am extremely pleased with the level of service I received at Smart Toyota. Not being in the Madison area and wanting a Rav4, Erick Fleener went the extra mile to find me one. Then as I was waiting for it to arrive in late November, I was told another became available and was asked if Id like that one instead. I feel like they kept me in mind even knowing they had a likely deal down the road. Erick was excellent with communication throughout this process and Netanya did an awesome job securing the financing. I was in and out of the dealership in 45 min! Unheard of in any other car buying experience I have had. I highly recommend Smart Toyota. As a customer I felt like I mattered. Thanks!

Al Franklin (Sales) and Ryan Kutty (Finance) were wonderful to work with. I would highly recommend Smart Toyota!

This is the spot to go if you want good customer service. Ray and Bryan are awesome! Ray greeted us as soon as we locked our eyes on a Lexus we wanted. Ray offered right away to let us test drive it. Then he let Bryan take care of important part, negotiate with the banks. Of course Bryan did an awesome job and got us the car. You guys rock! Did not feel like we were talking to salesman. Thanks you guys!!!!

We found the perfect new car for us at Smart Toyota! Thanks to Alex Parsons and the whole team for fantastic service. Alex listened to what we were looking for and what we wanted to spend, and found a car and payment set up that works for our family. We were able to get into our new vehicle super quickly, and are so glad that we went to Smart Toyota.

We love Smart Motors and will not go to any other dealerships. Their customer service is fantastic and cannot be beat. They are professional, attentive without being pushy, friendly and knowledgeable. The whole purchasing experience was run like clockwork, easy with no pressure and smooth. They treat you like family at Smart and we highly recommend!

After 3 years with my leased car, I realized I no longer needed a second car and sold it back to the dealership. Smart Motors came through and gave me a very competitive offer to buy out my lease (my cars market value exceeded the residual value by an astonishing amount). TJ came to my house to appraise it, and again a couple days later with a check in-hand! TJ is a great person to work with.

Got my first lease here for a RAV4 which was competitively priced, and I was super happy with it!Not only that, but TJ in vehicle acquisitions was fantastic to work with during an early lease termination. Made the whole thing fast and easy, and even got his team to pick up the vehicle all the way in Chicago (all virtually arranged!).

Good place to buy a car, I happened to bump into my mom here buying the same day. Jean Nolos helped me find a 4runner, and I love it. Good selection of pre-owned, and a steady flow of new that you can reserve.

The process of buying out our lease was seamless and very easy to to do. Thank you Dana.

Quick, painless, and overall fantastic experience working with TJ and the Smart Toyota team to sell them my used Camry. Would definitely recommend!

Smart Motors and their management staff helped me in countless ways when my new Highlander was destroyed in a flood in New Orleans. But a very special shout out to sales manager Andy Goepfert who went far beyond helpful when Toyota was not providing a car hitch for my Highlander Hybrid many months after I purchased the car. Thank you so much Andy for thinking outside the box and solving my problem.

They made the buying process quick and easy and worked out a good deal on a car and trade

This is the third Toyota I have purchased from Smart. I appreciate the professionalism of the staff and the excellent service facilities. I look forward to visiting Smart for service.

I had a wonderful experience working with Ray Harp to purchase a 2020 RAV 4 hybrid XLE. I had a Prius and my husband had a Tacoma truck so I knew I wanted a Toyota again. Smart Motors was the company we worked with previously. That part was a no-brainer. Ray listened to me, answered my questions, and treated me with patience and respect. It was not the ordeal that I expected when buying my first car alone. Im thrilled.

Ally did a fantastic job explaining all the bells and whistles in our new SUV and got us all hooked up and ready to roll very quickly. 👍Knowledgeable, friendly staff. Very impressed by the service we received and we will recommend this dealership to family and friends.

I sold my Toyota Avalon with the help of TJ Johnson. I got a great deal and the whole process was quick, smooth, and friendly. I highly recommend TJ if you have a car to sell.

My daughter and I recently sold her car directly to Smart Motors through their Smart Buys Cars process. We worked with TJ Johnson who was fantastic. He was transparent, fair and enjoyable to work with. The whole process of selling our car through TJ was quick and painless. We may have been able to sell it for more money on our own, but selling to TJ at Smart saved us a lot of time and money. My family and I also avoided the potential safety issues when selling a car to random people off the internet. It was well worth it for me to work with TJ, get my car sold, and not have the worries and hassles associated with selling it myself.

I worked with TJ on selling my car to Smart. I hadnt even planned to go to Smart, but their response time to an online inquiry was promising. Id done enough homework with other dealers including the no-haggle ones to know what i was looking to sell for. Working with TJ was straightforward and he brought back a fair price straight out of the gate. The whole process was extremely efficient and transparent, and Ill be back at Smart when its time to buy. Thanks, TJ!

I received a postcard in the mail from Smart Motors Toyota expressing interest in buying my Rav4. Out of curiosity thought I would stop in just to hear what they had to say and was introduced to TJ. The process was extremely easy, very fair and I was treated with great respect for my time and vehicle. No games or messing around. TJ was terrific & when I am ready to buy another vehicle I know where I am going...directly to TJ at Smart Motors Toyota on Odana. Thanks TJ!

Great experience purchasing my new vehicle at Smart Motors. Everything was handled efficiently over the phone. The entire transaction was quick as I was in and out within an hour. I would definitely recommend this dealership and will return for future needs.

Great experience! Everyone was pleasant and easy to deal with. All of our questions were answered in a straightforward and understandable manner!

My wife and drove from out of state to WI because we just couldnt get the same kind of pricing locally on a new vehicle. We had a fantastic experience from start to finish. Beth went out of her way to provide a first class experience including spending several hours on the phone ahead of our trek to look at the vehicles first hand.

Ron Miller (salesman), Beth (car feature demonstrator), and Ryan (financial and title administrator) all were very nice and wonderful to work with! I love my new Toyota RAV4! This is my 7th Toyota - no one manufactures better cars and trucks! SMART Toyota is absolutely the best dealership around! Their Service department is always prompt, competent, and honest.

I just picked up our fourth vehicle from Scott Nelson last week a beautiful new Venza! Scott has always gone above and beyond to get me what I wanted in a Toyota this time I can say he out did himself! Smart Toyota and Scott are the best hands down!!!

My last experience at Toyota Smart Motors was simply awful. Horrible customer service, left with the sense they didnt care one bit about me.I had had my Corolla in for an airbag recall and after returning it to me the airbag light was still on so I brought it back in thinking this was an extension of the (free) recall service only to be charged $200.Then they fixed my interior overhead light bulb without telling me that the light still didnt work because it was missing a switch. To top it off they wanted to charge me over $100 to fix the horn, which I just had done elsewhere for $37.I personally would never go here unless you absolutely had to, many better auto shops in the area including Bennets and Jims.

I was in the market for a truck for a while. I wanted specifically a manual transmission because I believe that is the only transmission for a truck. Tacoma was the only option and given its reputation for durability, reliability, and resale value, a Tacoma was the best choice for me. Erick got me set up with a 2021 Tacoma Off Road with all the options I was looking for - and on sign day, the transaction was quick and painless. I really enjoyed working with Erick and the Smart Team!

TJ Johnson was so incredibly helpful when my grandson needed to sell his car. TJ offered a great price, he was pleasant, and the check was ready when we arrived.I highly recommend TJ for anyone needing assistance with buying or selling a vehicle.

Great place! Pete A. was our sales rep. and was fantastic! He treated us like friends and was genuine. Thanks for an excellent experience. I’ll be back.

We recently purchased a Toyota Tacoma and love it! The help we received was amazing. Allie Vincent was our Sales Consultant. She was informed on the products and was a joy to work with. Thanks, Allie!

I bought a new 4 runner at smart motors.The suv is beautiful and my salesman Rodney and his team were excellent. They really took the time to go over every detail of the suv with me.downloading my phone to the car.presetting contacts going over every feature.i felt much more at ease afterwards. The financial dept was very helpful as well .she helped me order new plates and made the paper work efficient and timely.

We were desperate for a new truck to keep our summer plans moving and were fortunate to find one through Smart Motors. When it wasn’t going be delivered on time, the salesman, Gary Frederick, and sales manager, Andy Goepfert, arranged a rental that more than met our needs at a reduced rate. We are very pleased with our new truck and very pleased with Smart Motors!

Great experience with TJ using their Smart Buys Cars program. I sold my used FJ Cruiser and TJ made the process quick, fair and painless. It was an enjoyable experience overall and I will definitely be going back to TJ in the future.

Overall I think our experience at Smart Motors was excellent. Our salesperson, Al Franklin, was wonderful - he answered all our questions and made sure we were comfortable with pricing, features, etc. of our 2021 Toyota Highlander. Only downside was the pressure from the finance side to purchase additional warranties and protections, I can understand not wanting to take a no but when a decision is made please let it go. I still rate at 5 star because of the excellent overall experience we had.

Didn’t want to let a day go by from taking delivery of my 3rd vehicle purchased from Smart without acknowledging the fantastic team throughout the building.From start to finish Al, Andrew, and Netanya made the entire buying experience seamless.Shout out to the prep team for all the efforts!Customer for life!!

Jean was awesome! Everyone at Smart Motors made the entire process simple, friendly and exciting!!

Id give more stars if I could. The sales staff was very attentive and knowledgeable. Erick was helpful and addressed my questions clearly and courteously. This dealership and salesperson will get my business again! Thank you Erick and Smart Motors for a superior buying experience!

I have been dealing with Ian spencer in service now for 2 years. Ian is the type of service writer you want to deal with a straight shooter and no bull. He is always professional and courteous and very knowledgeable about the product at hand. He gets me in and out . I would highly recommend this individual for all your service needs. Thank you IanBig john Murphy

Over priced and stuck up sales people !!I stopped in to check out a new car I had my eye on, it took sometime before Phil approached me while inside the dealer showroom, after a small chat about what I’m looking for he was in a hurry, he showed me what cars they had on their computer, when I tried to discuss the price, he was almost flippant, he almost made it clear that if I’m not willing to pay full price he did not want to waste his time with meHe kept handing me his card and almost walking away, all this was with in less than 5 minutes of talking to himThey really did not have much of a selection, their lot was almost emptyI walked away feeling disappointed as they were arrogant and sleazy at the same time and had no interest in even trying to negotiate a deal.I went to east side Toyota and had the opposite experience and ended up buying the same exact new car for $2k less than what sleazy Phil from smart Toyota insisted on and did not even want to talk to me

Smart Motors has never disappointed us! We recently bought a used vehicle from them for the fist time and our satisfaction was no less than prior visits. Our sales person, Austin, answered all of our questions and was very helpful and friendly. We normally have interacted with Clint and he is amazing too. Whether you are buying new or used, we highly recommend this dealership!

I worked with Pete and had a seamless and very satisfying experience. I was there to view a 2015 and left with a much nicer vehicle in much better shape while still in my budget. I had dealings with 2 other dealerships and Smart left me feeling the best by a wide margin. I would highly recommend doing business here and go ahead and ask for Pete as he will steer you in the right and or best direction.

My experience at Smart Toyota was all around top-notch! Ron Miller was super friendly, helpful, knowledgeable and did great work to help me get into my first Tacoma. I highly recommend Ron and Smart Toyota for all considering working with them.

We purchased a van through Al Franklin, he was informative and not pushy at all. He was fine with us looking vans from 10,000 to 40,000 and helped us settle on the perfect van in the mid-twenties. He didn’t seem to pressure us into any vehicle, and asked questions that helped us identify what we needed. He was upfront with us and we felt we got a vary fair price. They were also very fair with our trade in offer!

First time car buying experience and it was a stress free experience. Phil Awes and Shaheid Walker were awesome! Both showed me the exact car I was looking for, were friendly and had my best interest in their recommendations. I highly recommend Smart Motors for all your car purchases😃

Jane and I thoroughly enjoyed the experience of purchasing our new 2018 Honda HR-V at Smart Motors. Once it was clear what we were looking for, Brian Cole sent us details on available inventory and Phil Wojtowicz was there to greet us and show us the car that we wanted. Phil then introduced us to Lee Rzentkowski, who arranged very attractive financing. The whole process was expedient and enjoyable.

Great experience buying my first Toyota ever! Shaheid is so knowledgeable about all the bells and whistles in my new Highlander. I loved the ability to test drive a few vehicles and check out the hybrid models too. Financing was easy and overall a very smooth process.

I just bought my first “real” car with Austin and it was the best experience I had at a dealership. Austin was so knowledgeable, patient, and personable. He made me feel like it was my choice vs trying to force me to buy a car. He was extremely kind and was very patient and understanding. Yes, I am in love with my new car but Austin definitely was a deciding factor in purchasing my car. When the time comes for my family to buy a new car I will be telling them to go to him. 10/10 would recommend him!

This was my second purchase through Smart Motors and I would do it again. Clint Phillips and Al Franklin were fantastic to work with. I am not a huge fan of the car buying process, but they made it easy, were willing to work with me on what I wanted and most importantly to me, they were fair. This was definitely the best vehicle purchase process I have been through.

We had a fun car-buying experience at Smart Toyota. Al Franklin made the process easy and efficient. He took time to answer our questions and made sure we would be happy with our purchase. Weve purchased at Smart Toyota before and find them to be genuine, caring and reputable. We love our new Venza!

I worked with Rodney Potter on recommendation from a friend. Rodney was kind, straightforward, honest, and forthcoming, not often things that you find in car sales. I came in knowing what I wanted in a vehicle, and I had done some research. He was able to beat my other, better price on a very similar vehicle from a different dealership, and he was also able to give us discounts on some of the extras that we were looking at. I would completely recommend working with Rodney in the future through Smart Toyota.

Ray went out of his way to help me purchase a new car! He was so helpful, and I appreciate that he gave me detailed info on not only the new car, but also was clear about how much and why he was giving me for a trade in. I went to another dealership before visiting him and found that they were being untruthful about things. And then Ray helped me clean out my old car and get things into the new one, along with transferring some of my car decals! Thanks, Ray!!!!

Seth was absolutely awesome. Answered all of my questions. Gave me options for cars. Was very personable and friendly. Made the whole car buying experience very easy. Definitely would recommend Smart Motors to any one.

We had a great experience! We went through pre-approval with our lender and then Smart staff walked us through the rest of the process. We knew which car we wanted, and by the time we got there (we live over an hour away), all we had to do with sign the paperwork. The process was completed in less than 24 hours, with 1 trip to the dealership. Our sales rep (Phyllis) was fantastic, friendly, and knowledgeable. Our financing experience was stress free and Lee had us out the door after 10 minutes with him and the paperwork. The car is awesome! I will even go back to Smart for the maintenance work!

This is the second car we have bought from Smart in 19 years, it lasted that long. As before we had no trouble finding what we wanted at a price we could afford. Sales staff is helpful and friendly.

Sean was our Sales Rep and Bryan our Finance Manager. Both were excellent! Sean answered every question we had, and Bryan got us out of there in less than 90 minutes, even with having to evaluate our trade in! Great group of people and great selection of vehicles, 10/10 would recommend.

Most personable place I’ve ever bought a car.

This morning I brought my vehicle in to have a recall done and was going to be issued a rental car. I was a bit flustered this morning and was not as prepared as I normally am. I went to the rental desk and talked with Cassie and Darnell who were more than patient. They gave me time to collect myself and figure out what information I needed to provide them. After about 15 minutes of calling my husband, calling my insurance company and looking through my car for my up-to-date insurance information they were more than understanding and accommodating. I left feeling very well taken care of and happy to work with Smart Motors. That being said, today I am coming back in to purchase my lease! Thank you Darnell, Cassie and the rest of the Smart Motors family!

Ray was great. Easy and fun experience.

Excellent service! We had been working with several different dealers and Todd Wersland and Smart Motors was by far the easiest to work with and they made the process of buying the car I wanted fast, convenient and easy! I highly recommend working with them for your next vehicle.

Kind of my own ignorance but what kind of place, in good faith, charges you $180 to tighten your gas cap? When we called and told them what the check engine light code was they seemed to not know what that meant or even to suggest tightening the gas cap. Be warned if you have a Toyota... Before service please check your gas cap.

Our salesperson, the sales manager, and finance advisor were all amazing!!! We had such a great experience here, and they made the purchase of a new vehicle way less stressful.

Awesome Experience buying a new Tundra from Al Franklin! He yields the best results and customer experience, THANKS AL!