Usually, I look forward to taking my car to the mechanic as much as I look forward to going to the dentist. However, the team at BG Automotive made my most recent car repair experience absolutely painless. They were understanding, professional, great at communication, and explained everything thoroughly. On top of that, theyre using modern technology so I received a detailed report via both text and email listing everything that needed to be worked on, as well as everything that theyd checked that was doing just fine. I hope I dont have to see them again too soon, but its a huge relief knowing that they are there when I do need them. Many thanks to Ethan and the crew!!!
These guys were recommended to me by a coworker and I’m glad I used them! Ethan was very kind and helpful. Love the convenience of the link to the extremely detailed report of the car.
I took my car in to be potentially aligned and to have my oil changed. The service was top notch... I left my car and was at Bible Study all morning and couldnt answer my phone for update.. I got a text from them with a link... and OMG there was a video of under my car showing where there was a slight problem...there were photos of what they checked out on the car with complete report of all the problems and even potential problems that may need tended to in the near future....and they had it done just when promised. This is my new place to service my car... Very satisfied.
I took my 1964 Land Cruiser here. Had them do an estimate for body work and then a vehicle inspection while it was there.It was a nice, interesting system that they text you their findings and it feels pretty transparent.After reviewing the list of things they found, I let them know which things I was comfortable with them proceeding with (some body work, a battery, tie rod ends).Since its an old truck, they said it would take time to find the parts, which is understandable. So I picked up the vehicle while they sorted that out.Unfortunately, I did not hear back from them. Its been a couple of months.UPDATE/EDIT: They saw and read my review and reached out to me to let me know they had the wrong email for me.So Ill definitely say thats a good sign that they are willing to go the extra mile to read feedback and then act on it.
Great service beyond knowledgeable. The guys bend over backwards to help.Ethan was fantastic to work with.
The team at BG are awesome. they preformed a PPI (Pre Purchase Inspection) for a used vehicle and they did a full, detailed inspection and talked me through the issues and what costs would be for those repairs.Their team is awesome, clear communication and honest people.Many thanks!!
Was extremely pleased with the professional/calming approach they gave me being a senior with no auto knowledge. Prompt and thorough work from first phone call to pick up. Will definitely keep this shop as my future repair needs location. Thank you for being there for me when I had no idea where to start the repair process.
AMAZING place. Would highly recommend to anyone! They are so friendly and great at keeping you updated on your car status and repairs. The best is that they do a full look through of your car and make a link of all the things that are good, may need maintenance, and must do’s. I now know for the future what I need done! So helpful! Thank you BG!!
Wheel alignment after getting new tires. great job. very friendly staff. gave me.feed back on suspension status that I request. no work needed now but in next year or so. I have a dually van with -200K miles, so repairs will be needed. I plan to use them again and again.
They diagnosed and fixed an intermittent starting issue which isn’t always easy to do. They were courteous, fair, competent and kept me informed through the process. Definitely going back.These guys keep me on the road. They are knowledgeable, competent,, friendly and easy to work with. I love the fact that without any pressure they let me know what else needs to be done soon or down the road so I can plan. I have never had a single issue with anything they have worked on. The quality of their work is excellent and their prices are reasonable. I’m glad my son-in-law recommended them to me.
The mechanics at B&G Auto are absolutely amazing!!! My 2016 Camry had a horrible clunking noise from hitting a dip in the the blizzard. I spent $1000 on new struts & ball joints at another shop only to have the clunk still there!! After 6 months of driving with this horrible sound I took to B&G. They worked endlessly for 2 days -- ALL the guys in the shop worked on this car. Nothing was obvious. They finally detected it was the metal cowl in the back of the engine compartment!!! These guys did NOT give up! They were not going to let this car go without finding the solution. Now I can drive my new car in peace again!! :-) I will recommend these guys to everyone I know.
I broke a lug nut stud while changing a tire. I was scheduled for a trip leaving the very next day. Uh oh! BG Auto to the rescue! They fit me in to replace the stud that same day and charged a reasonable fee. Very professional too! Highly recommended 👍
Didnt try and pressure us into having work done that is needed down the road. Honesty is the best policy in my book!!
My experience was great. They were very polite. Did quality work. Though it is a little tuff making appointments due to their availability. They are not open on weekends n close at 4. Other then that I would highly recommend them.
Absolutely consider using these guys for your automotive repairs. Professional in appearance and attitude. Showed compassion in helping out of town visitors on short notice. Diagnosed and fixed our problem. And as an added bonus, gave us a vehicle inspection report that identified car conditions that will need future attention. Highly recommend checking them out.
Very impressed with personal approach and affordable prices. Answered all questions in detail and seeing it all clarified on the computer screen was a big help. So pleased were bringing our Camry back for further work this month. Also, bringing our Corolla in this month for a realignment. A big plus for us is to find out that you can service our 2005 RV next spring. Weve been looking around a long time for a place to do that.
BG Automotive is one of the best repair shops Ive ever worked with. They communicate, they are honest, they are timely, and they actually fix problems. Weve taken our vehicles here several times and they have delivered high quality work every time!
Very friendly people willing to work with you to identify issues. They did a good job installing my new control arms. Ill be back.
These guys are fast, reliable, take multiple forms of payment and the team is super friendly and helpful. All in all a good service. Definitely going to be back for regular maintenance check ups :)
Took my pickup in for a cv boot replacement. They did a thorough check and found out I needed to replace the output shaft and axle due to a design flaw. They explained everything and then fixed it with the updated parts, so I shouldnt have the same issue again. Auto repairs are expensive... thats just a reality. Its important to have someone you can trust, and I trust these guys. Very professional from start to finish, and I have no doubt they will stand behind their work.
It can be hard to find a mechanic that is both technically adept and communicative/friendly. These guys cover it all and then some. We bring our work vehicle to them with complex issues on a tight schedule and they always come through. Just their diagnostic process is indicative of the level of professionalism they bring to bear on the rest of their work. Top notch folks.
These folks are great. Very thorough, very competent, and they took great care of my truck - at reasonable prices. They have really helped me maintain my truck in top condition.
Someone stole my spare tire so I called them to see about a replacement. They found the same size tire+wheel at a salvage yard so I didnt have to pay full price for a stock one. Saved me ~$400. And they installed it for a very reasonable price.Front desk folks were pleasant & helpful. Everyone seemed very professional.
I was very skeptical and unsure about trying an unknown repair shop for my vehicle alignment. They were recommended by Discount Tire and I thought I would give them a try with their free alignment inspection. After discussing what they found, I decided to just let them do a full alignment and see. To my surprise, the car drives and steers better than it has the entire time Ive owned it! It doesnt have power steering from the factory and it used to take some effort to steer. Now it almost feels like it has power steering and drives beautifully. I also received a full inspection report with pictures. In the end, I would highly recommend BG Automotive.
Staff was very friendly & professional. Communicated clearly what needed to be done. Work was completed in a timely fashion & at a reasonable price. Will definitely be a return customer.
Very friendly, efficient service with some recommendations of should be done next. I would definitely work with them again.
Stopped in without an appointment for a mechanical/electrical issue that needed immediate attention. They were able to diagnose and fix the issue in just a minutes.Thanks for your help!!
This was the first time I took my vehicle to BG Automotive and was both amazed and pleased by their service which was attentive both to the car and to me. They kept me informed of the diagnoses and progress and their final report included both pictures and commentary from the service person. Without hesitation, I would recommend BG Automotive and I will choose them every time for maintenance and repairs.
Very professional and thorough. Before going to BG Auto every time I’d take a vehicle to the other alignment shops in town they would always tell me that I’d need a bunch of new parts before they could align the vehicle. BG took the time to look everything over on my car and showed me the parts that will eventually need replacing and were able to align my car without trying to up sell me. The shop is cleaner than most restaurants around town. Definitely be back to BG for all my auto repairs from now on.
In town from IL visiting family and lost the brakes, BG was around the corner. Walked in, shared my story and they offered to help immediately despite being book over a week out, said they’d put in extra time to help us out. Given my experience, it’s no surprise people would be lining up for service! Got my car in, inspected and offered options. Did I mention they looked out for us after closing and brought popsicles out to the whole family as we moved essentials to another vehicle? They go the extra mile and one or two past that. Good people. Bring your car in, will be happy you did. Special thanks to Mike A. and the team!!
The service was very good. In addition to the alignment, I received a comprehensive inspection of the vehicle.
Top notch service. Friendly, competent, responsive, and customer focused. Michael and Johny got me back on the road. Saved my butt. Cant say enough about how impressed I am with their service.
They accommodated my timeline and need for to-and-from transportation. I asked for a lot of information re work that had been done by someone else and what they proposed. Michael took the time to thoroughly answer the questions and did not rush through when I kept bringing up something else. Most of all, there was no sense of the used car salesman aura about the place as there is so often when getting repairs at a dealership.
Just went in for a wheel alignment after I replaced some things on the front end. Professional, courteous, and in a decent location near restaurants if you dont mind walking around. Price was reasonable too. I like that they checked out other things on the car. They indicated the rear brake pads were getting thin and should be replaced. No pressure to purchase anything from them besides what we agreed upon earlier. Wheel alignment was done well and I would have no reservations about going there for other issues.
Fantastic service and willingness to work with us on a short notice. We cant say enough complimentary remarks about this business. We are so thankful to have found them. Very knowledg byeable, helpful, kind and understanding. We were in the middle of a trip and they rescued us.
Brilliant. Very knowledgeable. Efficient. And they do a very good job checking everything for the car
I have been going here for oil changes and other repairs for about a year and I will never go anywhere else. These guys are super professional, get the job done in a reasonable amount of time and the price is right. They are extremely knowledgeable and go the extra mile to explain whats being done.
Mike & the whole crew at BG Automotive were fantastic! They went above and beyond to squeeze me in when they were booked. I had an emergency, dead animal in my engine. They were awesome, helpful & got it all taken care of quickly. I will go to them again for auto repairs. It seems to be getting harder to find honest, quality businesses with integrity and this is one of them. Big thanks to the whole team!
They did a diagnostic test said they found the problem fixed it said check engine light was off two blocks down the road and $726.00 later the light comes back on I took it back they replaced another part and $256.00 later the light is still on. Now they want me to take it back and charge me more money. Very poor quality work I wouldn’t recommend these Mechanics to the Taliban. Sad and no morals of doing what’s right.
Professional friendly staff. When any work is being done they do a comprehensive check on virtually all components and fluids and give you estimates of what that additional work will cost. Very thorough!
From the moment we called for a windshield quote, the staff was extremely helpful. You can hear the smile and positive attitude every single time you call. We are extremely happy with the end result of our windshield! We would absolutely recommend BG Automotive to anyone who has to get any work done in their vehicle.
Cool service and nice people. Really expensive though and I felt slightly taken advantage of with their service pricing.
I had an issue with my clutch and had my car towed here based on the recommendation of the tow truck driver. They were able to tell me what was wrong by the next day and have the repairs done by the following day. Everyone I interacted with was very professional and pleasant. I would take my car here again.
Every city big or small needs a mechanic that you can go to and just talk to for a second and feel like they are listening to you and get to the bottom of problems and just help you out. These are the guys and gals they checked my engine light and fixed it with their computer for free. Guess where I’m going next time I have a real issue and everyone there was super nice. Take advantage.. Longmont CO needed this and they are now up and down the front range so there is always one close by. Awesome to have them in town to help diagnose problems and do things at a reasonable cost which is all you can ask from anyone. Thanks, Don
After BG did an amazingly comprehensive examination of my ML350 (new to them), they fulfilled a reasonable substantial replacement of shocks and struts all-round. Ive learned - from this car - that a digital camera can get where no eye or hand could ever penetrate to see. Yes, I check up on the things that are done maintaining this ride, and these guys are excellent. And, their ace technician worked 2-hours late on a Friday to assure me that I was not without wheels for the weekend. THIS is the way Pros should operate, and BG steps up to the plate with a stellar performance every time.
Had a great experience with BG Automotive! They were very friendly, professional, fast, and it was super helpful that they emailed a vehicle report of the issues they found! Definitely will be giving them my business in the future!
I was visiting my son in Erie. Went BG for a minor repair. Service was courteous and prompt. Charge was very reasonable. The most pleasant surprise was the vehicle condition report that I received at no charge. It was so thorough and and complete that it blew me away. I showed it to my son. He will definitely be a customer of BG.
Very impressed! They fixed a lug nutfor me complementary from discount tire and were very comprehensive in looking over my old car. They used photos to explain a few more needs- no pressure but I will be calling them in the future!
The guys who work here are incredibly nice, accommodating, and really know what they’re doing. Michael helped me out immensely from start to finish and was very professional as well, explaining everything to me so that I understood. Will be back!! :)
These guys are awesome! Dont say that very often with mechanics!
Friendly and professional service organization. I like how they take photos of all the parts that may need immediate or future attention.
Had a transmission service today. Seemed like fair prices, friendly staff, and I think they did a good job. I will be a returning customer.
Outstanding service, friendly staff. Great communication. Ill be back for other needs very soon.Thanks guys
Pleased with my experience, looking forward to doing future business at this shop.
Top quality repair shop! They do full inspection, take pictures of what they find, and send you a link to their report of your vehicle. They are very accurate with quotes, and the time it will take.
Were very helpful at helping me diagnose my issue, offer me options and support how I wanted to proceed without being pushy.
This team is competent, they take pride in their work and are pleasant to work with, so Ill be giving them my future business. Well done.
Friendly staff, relatively quick, courteous, and did a good job. Will use again for any future alignment needs.
Very professional and took the time to explain everything with me. Their report was very detailed and through, explaining things clearly and showing simplicity for the entire process. I will be back for my next auto repair.
On the late afternoon of New Years Eve I noticed a fuel leak on my diesel Sprinter van. I called at 4:30pm to see if these guys could help. Being a holiday there wasnt much they could do until the Monday following. I took the van there on Monday and they quickly diagnosed the problem. After the parts arrived I was back on the road. The kicker was Longmont is not my home and I had 1,700 miles to drive. Once I left Longmont I would not return. I am happy to report the problem was fixed and I have had no further issue with the fuel lines. If I ever have a mechanical problem I may drive back to Longmont to get these guys to help me. Im also hoping they move to the DC area so I dont have to go so far for repairs. Thanks for the care, Ethan and crew!
I just finished writing a rave review of BG. Im frustrated that the Google review system discarded all of my text when I tried to skip posting a photo along with my comments and before I selected a Star Rating.. I dont have time to recreate it all. In short, Ive received outstanding service on my Jeep Wrangler in 2021 and Aliner Camper in 2020. Im a 55 year resident of Boulder Valley, and during that time and through the ownership of many cars, BG is now my favorite automotive repair shop.
They kept me updated throughout the process and were very friendly and helpful.
Good guys very good service
I have been assessing the local automotive repair and maintenance garages so I could avoid traveling to the Mercedes dealerships for quality services. I asked BG to look at my shocks and struts, and because they were not familiar with my well-cared-for ML350, they asked to review the vehicle in an overall sense - but not spend excessive time. In about an hour I received an accurate detailed electronic report that went far beyond any other vehicle assessment report I have ever received. Their assessment of my shocks and structs was exactly what the dealerships had stated, but BG provided precise photos of the leakage. They provided a photo of my brake fluid reservoir, revealing a dangerous condition there, and even had a photo of a screw in my front tire that was certainly news to me. The staff demonstrated professionalism that far exceeded any other establishment that I visited, and this the level of attentiveness and expertise I have been seeking. I am very glad I found BG.
Kind, thorough, reasonable prices, professional, and prompt. Will definitely be back.
Great guys and very proffesional
Friendly and knowledgeable staff is greatly appreciated!
They repaired the heater panels which had become worn and would no longer operate to bring heat into the cabin and this malfunction occurred during a mandatory fire evacuation from Estes Park. The repair cost only two-thirds of estimates from other repair shops. I felt a sincere sense of trust in the diagnosis and the technicians were excellent. I will definitely consider them for all mechanical needs. Really appreciated the photos with the diagnostic.
Hi, just picked up my car from this Business. I Have NOTHING but THE BEST things to say about these guys that work there! Polite, Professional and GREAT MECHANICS! If you have ANY car issues, go check these guys out! Good prices and SO NICE! THANK YOU BG Automotive!!!
Not one to leave a review, but these guys are the absolute best. I stopped in last minute on a busy day, they got the part ordered, fixed my car by end of day, and at a very fair price! Highly recommend.
Excellent customer service very thorough very knowledgeable I plan on going back there next time
Fast and professional service. Honest about the issue and recommend NOT spending money on parts at this time.
Highly recommend. Was treated very well and they do quality work.
Reliable service with great customer service! Ive taken my car to BG Automotive several times since they opened in Longmont. Each time I am more impressed with the care given and attention to detail. This time there was a glitch, but Ethan and Michael worked with the team to make it perfect; now thats integrity and accountability! Definitely a place I trust and will continue to have my vehicle serviced there!
I havent needed a car repair since BG Automotive started their business in Longmont. I recently got a semi-new RAV4 Toyota, and BG Automotive was recommended to me by the dealer....and I couldnt be happier with their service! I was in and out within an hour, and I will never take my car anywhere else. I also will be handing out recommendations to all of my friends. Superb and friendly service!
They could not solve the problem with one of my BMW wheels and set me up with the dealer in Boulder. Even so, I was totally impressed with their courtesy, diligence and professionalism. I will certainly return when I have the need.
I got a used car inspection to determine what my car needs done. They sent an extremely detailed report, with photos of every area they suggested needed work, why it was needed and the benefits. Very pleasant to work with. The quotes seemed a bit high, but you get what you pay for, I would say it is worth it to work with a reliable shop
Great bunch of guys. Thorough and professional but not stiff. They diagnose and send you pictures of what may be wrong, so its easy to know what theyre talking about if you arent mechanically inclined. Would recommend to anyone. Priced fair as well.
They were open and willing to help! If you own a Tacoma these guys know what they are doing! I will use these guys to service my TACO!
Went in for an oil change, received a very nice vehicle condition report in addition. Much appreciated!
I was in need of an in depth vehicle inspection prior to the purchase at a dealership and BG Auto went out of their way to thoroughly inspect the vehicle since I was 2 hours away from the dealership. Mind you they inspected a modified performance vehicle (Supercharged Roush Ford Raptor) and helped work with arranging the appointment with the dealer.Overall they offered above and beyond customer service! I highly recommend and will recommend BG Automotive.
I am not sure How to leave this review. And I was very hesitant to leave this review as I am not one to talk bad about any one. The men here were very polite and kind to me when I came in. Spoke to me in a professional manner. My truck broke down on the highway on my way to Lowry so we pulled it in to the nearest shop wich happened to be BG AUTOMOTIVE. They took over a week to look at it. Im sure it was because they had alot of cars to inspect prior to mine. I was told when I was there It would be a 136 dollar fee to look at it. However a week later I get a call that it would cost me close to 500 just to take everything apart to get a better look. I said ok thats fine. I received a report online explaining how the timing belt was messed up and that since it had no oil It more than likely messed up the pistons and caused damage to the engine. Mike called me (hes very nice) explaining this information to me. He then proceeded to tell me that they looked for this engine but it was so rare because of the supper charge that they found one in Oregon, and that a fix like this would cost me approx 10 thousand dollars. I told him to just leave it, and I just paid 370 because they found an easier way to take it apart. My dad then went for my truck. Took it to his mechanic where they replaced the timing belt and water pump. The truck was fixed in 2 days. For waaay less than 10 thousand. Im not mad about the money Its just a principal. I was given a wrong diagnosis and Im sure they tried to extort me for 10Gs, perhaps they seen me as an imbecil. I would not reccomend this business.
My new mechanic Ethan was extremely friendly and helpful. My car is old and had quite a few issues, the inspection they did after having a “friend” replace my engine, and thrash my car in the process, was extremely thorough and I am absolutely impressed with my whole experience there. The next day after getting my vehicle back I had a non related issue and he checked it out at no cost to me. I 100% recommend this place for any service or repairs.
The guys at BG Automotive have hands down the best customer of any mechanic shop I have ever dealt with. Ethan, was my service advisor. He was up front, informative and very communicative. My mothers ram 3500 had a check engine light come on, we had it diagnosed at a ram dealer in boulder. They decided the truck needed a new turbo and control module. They quoted an astronomical rate to do the repair. I decided to take the truck to BG Automotive for a second opinion. Turns out, the turbo and control module did indeed need to be replaced. My mother is a horse trainer and regularly needs to tow an 8 horse trailer fully loaded to all parts of the country. She was on a time crunch to get the truck up and running. Not only did Ethan and the guys quote a much much much better rate on the repair, they included upgraded parts. They worked their butts off to get the truck repaired in an extremely short period of time, all the while being extremely cordial and friendly. When some unforeseen parts needed to be replaced near the end of the repair, they managed to acquire the parts, but it added some time to the repair. They had told us they would have the truck done Friday, and they still made it happen. They worked after hours Friday afternoon to ensure they kept their promise with us. I dont know of any shop on the face of this planet that would even consider staying after hours to finish a job! I can not praise these guys enough for what they did to ensure a fair price, absolutely outstanding customer service and on time delivery. Even with the tight deadline, they made time to clean the interior and exterior of the truck. Outstanding Job Guys, we will take all our business back to you!!
The service was excellent and I really appreciated their ability to send me videos of exactly what was going on with my truck. Many thanks to them!
Very friendly and informative. Helped me make an educated choice about window tint and hood bra. I’m excited to share this with folks!
Nice place seems like nice people but outrageous prices. Twice as much as other shops Ive checked with.
The team was super knowledgeable and friendly, I came in for a quick suspension job, simply compressing the coilover springs onto the struts that I already had off of the car. Left with the built struts within 30 minutes, thanks guys!
Had a turbo sound that was very hard to diagnose. Turns out it was a loose boot on the firewall. It took them 4 hours or more to detect the problem but they did not charge me anything for the service.
Replaced my crankshaft sensor on my 09 kia sportage. They took me in with the possibility of maybe getting my car done the next day after I had it towed there after hours. To my suprise, it was ready by noon. Good value, good time management, helpful service people at front and a great attitude from everyone I came in contact with. I will definitely be a return customer and look forward to referring them out.
Very good service. Honest very detailed, no pressure, just did the required work. Thorough inspection for recommended items that needed attention and no pressure to have them do it. I highly recommend BG Automotive! This from one who usually does all car repairs himself but did not have time this time.
Awesome place, great staff. Very honest people.
Very friendly and knowledgeable. I was in and out sooner than estimated.
Save yourself some money and go to the many great mechanics within 2 miles. I got 4 quotes for the same repair within miles of this place and all of them were nearly half the price and hours in labor.
They were polite, professional and knew what they doing. The service seemed a little long, but I have been just in a hurry.
I got a tour and my repair was done in a very timely manner
I love coming to BG automotive, for both the small and the big things. You can tell that each and every person that works there truly cares about their work, and are willing to put in the effort to give you a wonderful experience. Prices are very reasonable, and work is done in a timely matter.That guy that works in the front with the beard is extra cute, too.
This was my first time there and I really appreciated the pretty comprehensive review of key components of my car. Yes, it will cost me money down the road but I wont be having to spend on a new car! They did things my other service folks never looked at or discussed with me. I appreciated the clarity of what the saw and the implications as well as a way to work on these over the coming months. I was impressed.
They were on time for the appointment I made, gave a complete list of items that will need to be serviced. will continue to use them as they dont push you into buying right now.