Exam was great, staff and Doctor were very friendly. I thought everything went well picking glasses and ordering them. Staff was helpful (to a point) and friendly.My vision insurance paid for my $200 sunglasses frame, 50% of my $60 regular glasses, and 50% off of lenses.I had not upgraded my glasses in over 2 years & wasn’t thinking too much about the price until I got back home.The receipt is not 100% broken down, it only shows frames & lenses price and amounts my insurance paid. I still really couldn’t understand why I was paying over $300 for both pair, but just let it go since I needed them regardless.When I picked up both pair of glasses, I realized why I paid so much! I was never asked if I wanted all the coatings, or sunglasses polarized. I’ve never had polarized sunglasses before, and all other places I’ve been for my glasses, has always broken down the pricing & ASKED if I wanted all the extras. It had been so long, it never crossed my mind.SHAME ON ME for not questioning, but proper customer service IS giving all information to the customer and asking if they want to pay the outlandish extra expenses for something we all don’t want or need.Will I recommend? Yes, but I will also advise to ASK before paying.
The doctors office was absolutely no help at all. I am no longer in Las Vegas and need a copy of my last prescription and they are unable to send to me without a fax machine. Tried getting them to just order the contacts for me, but nope! I am told the prescription expired a couple of months ago. Although website clearly says 2 years!! Not to mention Covid makes things difficult enough. Just ridiculous that they are not even willing to TRY and find a way to help someone get what they need to SEE. Will never give my business to VisionWorks or it’s affiliates again and will tell anyone I know to avoid doing so as well.
Doctors and the sales people were nice, but every single time Ive been there, the 2 guys at reception are horrible, they lack customer service, are rude, they make you wait without saying anything to you.The guy, not sure his name but he is chubby and spiky hair, acts like he doesnt want you there, both him and the girl can see you walk in, and decide to ignore you, they dont even acknowledge your presence.
This was the worst experience I have ever had at any place of business!Customer does not matter here—at least that is how I felt. Never have I felt such disregard for issues that I’ve had. I’m trying to adjust to my eyes changing due to age and they told me I had to accept what they were offering me, even though my optometrist at LensCrafters and Sam’s Club always worked with me to give me what I know works best for me. I usually have 3.25 in left eye and 2.50 in rt eye. Optometrist wanted to prescribe 3.25 in left and 3.50 in right. I wouldn’t be able to see anything close up. “You are going to have to use reading glasses” was the only solution. I don’t want to use reading glasses when I see just fine up close when my prescription is not so high. My concerns were turned around like I was arguing, and the “office manager” came in to handle the situation like I was this problem patient. I was trying to be calm and get what I wanted while being treated like I was insignificant and troublesome. It was crazy! Finally a compromise was made of 2.75 rt eye and 3.00 lft eye, but unfortunately, it left such a bad impression on me, I never went back or got my prescription filled for my contacts.I went in today to get a copy of my prescription, because I desperately need contacts, and asked if I could buy just one box of contacts for one eye, but because I have a different prescription for both eyes, they told me I had to order both eyes, which is $60 X 2, totaling $120. I had money for just 1 box. I was denied. I asked for a sample pair of contacts, which they receive for free, but I was denied a free pair and was told by the “office manager” it would cost $30 for the pair because I wasn’t ordering contacts. I said, but you’re not letting me order what I want and you get the samples for free, and he said, yes, but he has to keep stock up. ?? He said he was the office manager and if he could help me, he would. Was there ever an attempt to help me? At this point, the aggravation of having both experiences go so badly, and my needs not met, nor any concern given, I left angry and upset, with a VERY bad taste in my mouth for VisionWorks at Meadows Mall.I haven’t ever written a bad review. I wanted to the last time I visited there, but didn’t because I know how harmful bad reviews can be, but this needs to be addressed. There has to be some accountability for such bad and uncaring service, and hopefully it will be a call for humanity to return to our places of business.
Randy & Laura are awesome! The customer service I received from them while purchasing glasses was excellent especially when I had an issue with my insurance. They were both very attentive to my needs and I will definitely go back to Visionworks again for my next pair of glasses.
If you like a long wait time with an appointment, then you will like this place. Had an appointment @ 12 wasnt seen until about 130. Then had to wait another 10-15 for the doctor to come in. The waiting area was so clustered probably due to the fact they do not tend to appointments. Was a waste of time. Dont tell customers youll be seen shortly when you make them wait over an hour. 2 stars is for the doctor I seen she was very nice and answered all of my questions.
Very friendly staff, excellent customer service, a large variety of eyewear to choose from.
Heather was so helpful and patient in breaking down the prices while I was there. She also gave me great recommendations in regards to what type of lenses to go with. When you go there, make sure to ask for her...she is a perfect example of exemplary customer service!
Awesome customer service from Heather T. and great prices. I walked into the store on 10/23 because it was a premier selection on my VSP eye insurance. In 45 minutes Heather had my new glasses ordered and paid for at a wonderful price. I highly recommend this company and store and especially the associate Heather!!
I called to make an appointment for my glasses to be fixed with only a days notice and was more than delighted to be taken care of promptly as i arrived the next day. The staff works together very well as I know it may be hard at times especially with 2 separate businesses under 1 roof. The woman who took my temperature as I entered was very friendly and directed me to my waiting area quickly. I only waited a few minutes before a gentleman named Jesse came to ask about my visit. The computers going down was the only negative experience but I cant hold that against them. The place was being very well kept with cleanings and all the new normal stuff weve come to know and love.
I love my new glasses and the service was wonderful
I went there to update my prescription and the doctor got the prescription wrong because my sight is blurry. She started that she wants her patients to be as close to 20/20 vision as possible, which clearly doesnt work for my eyes. So I went back for a redo and she says its the right prescription, she gives me a different brand of contacts and then I go pick up my glasses, I get home and my vision is still blurry with them. I put on my old glasses and I can see perfectly fine. The vision work people who help with the glasses were great and thats the only reason Im giving 2 stars. I will not being going back to this vision works next time Ill go to the galleria Mall one.
One of the most pleasant experiences I have had .It was my first time at vision works. The receptionists were very nice and helpful.The wait time was not very long at all.The assistant(I didnt get her name)that took me back was also very kind and thorough.Dr.Knisley was so nice,very thorough with everything,she explained everything to me. She walked me to the eyeglass department and introduced me to Vicki ( the associate in the eyeglass department) who was so very helpful and patient and kind.I truly appreciated all of her help and honesty.I will recommend this vision works to anyone.Thanks.
One of the cleanest stores I have been in of Visionworks, everyone looked up and greeted me upon entering, Ariel was the clerk that helped me. Ariel suggested a anti-glare that I was hesitant about due to a bad experience with it before, he assured me I would be happy with the end result.Again upon my return to pick up, everyone looked up and greeted me, that made me really feel important. I asked for Ariel and he came from the back promptly. He had my glasses with him and showed me how the anti-reflection worked and I was truly impressed. Very seldom to you have a professional salesmen come through with a promise such as the one Ariel did. I absolutely hated my previous anti-glare and Ariel proved me happy with the new improvements.Great team, great store, great product! I never write reviews but this one was warranted.Adam-
The territory manager for this store is a horrible evil person
Dr. David Harsini went above and beyond during the eye exam and was very professional and informative in regards to understanding my specific needs. Heather on the sales floor was very thorough and polite in assisting during the process from beginning to end as well. Best service under short notice with no appointment. They took me in no questions asked and catered to my emergency needs with a real sense of urgency and empathy.
After purchasing them, and picking them up. I when back 4 days later. Complained to the gal about blurry vision. I can see better with my 4 year old glasses. Was told to give them more time. Your eyes need to adjust to them. Never have had a problem like this before. She said she needed to adjust them some. After adjusting and bending them several times. I now have sore spots from them, plus blurry vision. I am 74 years old, and afraid of falling wearing them. Cant stand to wear them now. We have purchase glasses for years from Vision Works. This is the only time I have had a problem with my glasses. I have worn glasses about 60 years now. Looks like I need to go to different place to get another pair that I can use.It does no good to fill out or answer their survey. It comes back it cant be delivered.
I ordered a pair of glasses two months ago and still havent received them. Then They sent me to a specialist and tried to pull the old bait and switch. Told me everything was covered and thered be no extra charge. Well there was one. So I walked out the door.
Heather helped me pick out glasses I really felt good in. I am an avid contact wearer and refuse to wear glasses. Since my eye doctor told me that I needed to wear glasses and let me eyes rest, Heather really helped make this process easy for me. She also even was able to get permission from the manager to get my glasses made even though the lab was closed until Monday, due to the condition of my eyes. I am so grateful to Heather and her staff for making sure I was taken care of! T
5-Star great appointment. .I hate doctors but this was a great experience from the receptionist instructions, to the doctor who was phenomenal and answered every question thoroughly with respect. Im sure she gets tired of the same dumb questions but she went above and beyond patient and very cheerful.I have absolutely no fashion sense and Jesse was extremely helpful and knowledgeable picking out both my regular and sunglass frames.They also fixed my old broken pair FOR FREE which lencrafters said were unfixable. Thank you again Jesse for your expertise!My best glasses experience to date!
Akeena was so helpful! I could not figure out which glasses to pick out. I was looking for more of a modern look and I didn’t want my glasses to be bulky looking. She was able to give me options and satisfy my needs. She deserves a raise! I found my new spot to get my glasses and I’m happy with the choice.
I broke my glasses yesterday on my way to work. I was depressed worried about how Im go be able to see for the next couple weeks til pay day. Today i called Johnny at vision works meadows and he gave me great new. I came in, he greeted me with a smile and knew who I was right away. He took great care of me, I can see again. Thank u Johnny
Shannon provided amazing customer service. She was very patient, kind, and considerate to my needs. I am a very picky person, but she was able to set me up with glasses that matched my style and at a good price! I must have spent hours looking at frames until I found the right ones. I love the glasses Shannon picked out for me. I will be returning soon to get another pair she had suggested to me!
Shannon was especially helpful when I paid a visit to the store. She was so kind, lively, and patient! I walked in with a specific frame in mind, but after her help, I noticed that a different frame suited me best. Im so happy with my buy! Shannons truly dedicated to providing the best service. Cant wait to go back!
My husband needs his glasses replaced every 10 to 12 months. We almost always go to Visionworks at the Meadows mall, as we get really good, fast service. This visit was that, and more! Heather greeted us at the counter and got things in gear. She was very efficient and took care of everything in no time. We stopped back 2 hours early to check if the 2 pairs of glasses were ready, and they were. Heather was able to expedite the process! We were so happy, as we had a 2 hour drive home. There was only one small problem with one of the pairs, and in the practiced hands of Heather it was corrected in no time.Thank you Heather, and all the wonderful staff at Visionworks!
I had a great experience here. Heather was super nice and extremely helpful to me. I would definitely recommend this location for your eye care needs!
There was great service I got attended to quick even when it was a little busy. Hannah was very helpful. She worked with me on making the price for my glasses affordable. Definitely will be going back when I need to get a new pair.
The customer service here was great! Had multiple people come up to me to help to ensure I was being attended. Sat down with Ruby and she took care of me. Helped me choose the right pair of glasses and went over everything to make sure I knew what I need for my lenses. She was so sweet, kind and also funny. Couldn’t of asked for anything more. Got in and out in a timely manner. Will definitely bring my family here.
I am extremely happy with my purchase today, I was greeted with smiles all around. Shannon was very helpful, and knowledgeable when it came to choosing my frames, and lens quality. I would like to thank her for her patience, since I was so undecided and took me awhile to decide on a pair I liked. Also, thanks vision works for amazing staff. Cant wait for my glasses!!!
I have visited this visionworks many times located at the meadows mall and Heathers customer service is astounding! Everybody at this location are always amazing, nice, and very efficient. I love it!
Shannon is very friendly makes customers feel welcome shes the reason why my husband and I always and will continue to go there for our glasses besides being very knowledgeable. Shannon has compassion, sympathy, caring and patience. Excellent employee.
Terrific Experience! Visited this place few months ago, I experienced the best customer service experience ever in a store. Whole staff is extraordinary courteous, all go extra mile to help you and make you feel a special customer. Heather was phenomenal in helping me getting the pair of shades I really wanted and in spite of it being discontinued from distributor, she helped me getting it when she got it incidentally which displays her sense of care towards customers and excellence in the job shes doing.
Heather T is the best! She helped me get my glasses repaired and convinced me to get my vision checked again. Super helpful and super nice! She is the epitome of service with a smile!
The service here was great. Hannah was extremely friendly and very helpful. She informed of the current promotion they had going on and was patient with me picking out frames, and went over the best deals for me. I will definitely shop here again.
I was WAY overdue for new glasses and after Visionworks fell under my company insurance, I made a trip to the mall and had the great fortune to meet, and work, with Heather. From the start of picking out frames, to facial measurement, and finally to getting my 2 new pairs of glasses, Heather helped to make this the very BEST experience Ive ever had with an Optician ANYWHERE, and Ive been lucky to work with many great ones along my life path. Thank you Heather for your terrific customer service, and fun energy while keeping the highest level of professionalism. You are terrific and Im looking forward to my next lens update just for a chance to visit again!
Been 7 years that I have not visited the eye doctor. My god, best service compared to lens crafters. I would like to thank Jessica s. For helping me find the right pair of glasses and for the helpful service! She’s extremely sweet and has a great taste in glasses! I would also like to thank the doctor for providing me information about lenses and so on! Would be coming back here again!
I recently went to the store and had a few questions. I was able to speak to a rep by the name of Shannon who was extremely nice and helpful! She was very kind and answered every question that I had. Displayed such professionalism and I highly recommend you speak to her if you go in.
This is my boyfriend’s and I first time to Visionworks, my boyfriend Oscar was in need of glasses, from the moment we walked in everyone was very friendly! When it was time to pick his frames, Shannon was there for us, she made us laugh, gave great information! I am definitely coming back for my pair of glasses and I’ll be making sure to call before so I know Shannon is in! She made us very very happy.
Today Jessica here was very nice and offered great service to me while I was getting my frames, as well as the rest of the team in the eye exam area they took care of me, the doctor was very great and answered all my questions. I was in and out in no time. Thank you guys.
I walked into Visionworks and the first person to greet me was Shannon. Shannon had a welcoming smile and was very professional and helpful in fixing my eye glassware. I was very happy for the great customer service Shannon extended to me, especially after having a long day. Thank you!! Shannon you were great!!
Heather was AMAZING! I needed my glasses adjusted to fit my face after multiple failed attempts at other places and she left me with the perfect fit on my brand new glasses! I couldn’t be happier! Definitely coming back!
So every time I come in to Visionworks the staff is amazing very friendly and helpful. I received my service fromJhing P and she was amazing very helpful she help me choose the classes that I want she looked at my face my style and was able to fit me perfectly. The manager is always there available for any questions or concerns and is always very helpful I love this place and would recommend it to everyone. Best service ever
Since LensCrafters no longer has a lab and wanted me to wait 14 days I called all around and this is the only place I found that will have them done within 2 days. Staff was professional and the selection of frames was nice. Prices are more than reasonable for cash customer like myself.-7.50/-5.50 by the way. Will definitely come back when I need my next pair.
Went here to get a check up glasses and contacts. Staff was friendly but the eye doctor was pushing all these coupons on me. Never before had a been told I have dry eyes but all the sudden these coupons come out and Im told I should go purchase these products. I felt like my eye care was secondary to them selling things. Kinda disappointed. Wont be back.
I just spoke with Laura, Great customer service representative!
Vicky needs to improve her customer skills. She was trying to do everything to not replace my lenses and not listening to the problem. After finally making new lenses my glasses are perfect. Everyone there has been really nice with the exception of her.
Went in for txt glasses and sunglasses. Heather was very helpful through the whole process, didn’t rush me and helped me figure out the best possible deal for getting 2 pairs. She was great at explaining lens features that would benefit me without trying to get me to buy things I didn’t need. Super happy with the experience, HIGHLY recommend!!
Heather is amazing and very helpful. My son has a rare eye condition, resulting into needing special glasses and tint. VisionWorks was amazing to help us and make sure the glasses meet his unique vision needs without Making it stressful. Very pleased and relieved.
Heather was amazing and helped me put a screw in my glasses right away. She fitted them on my face and was so super personable. Will definitely be back!!!!!
Excellent service and wonderful experience at visonworks. Shannon had helped me from start to finish and was excellent with all her help picking out my frames. And the deal was a good one too with the buy one get one! Thanks again!!!
Great staff! Lauren was the woman who helped me and she was so personable, attentive to detail and overall you can tell she definitely knows what she’s doing. I will be going back to that location even though it’s far for me just because of her customer service!
Was in Vegas watching our son play hockey and my lense popped out of my Oakley prescription glasses. We stopped in to Visionworks Meadows and the nice lady there fixed them up in a matter of minutes and sent us on our way again, with no charge. Excellent friendly service. Nice job!!
Coming to this vision works location was a great decision. Shannon was very helpful from begining to end. My mom needed clear prices and she made sure she gave us a good deal. Greatest sales representative ever. 10/10 would recommend.
I just purchased my first pair of glass. Really pleasant experience Heather took her time and walked me through all of my options and tailored to my preferences. Best location for sure!
Vision works here at the meadows mall has an awesome staff, from getting the eye exam to finding out what kind of glasses you need. They are very knowledgeable and super awesome friendly but for most of all they’re just down right awesome. I would totally recommend this place to everyone.
Im really pleased with their service and the variety of eye wear. Jessica was extremely knowledgeable, professional, and helpful when it came to choosing frames. She took her time to explain my options on eye wear and made professional recommendations. I definitely will be returning and will ask for Jessica to help me.
This was my first time at Visionworks and definitely not my last! Despite the store being full of people, the moment i walked in i was greeted with warm smiles and assistance. Careen helped me with all of my vision needs, even down to my indecision when picking a frame! AND THE BEST PART!!!! It only took an hour for my glasses to be ready!
Being relatively new to the world of eyeglasses, the idea of picking out a pair of glasses seemed like a daunting and overwhelming task. Standing in front of a sea of frames, and knowing that there are literally dozens of lens options had me wondering where to start. Fortunately, I was approached by Heather, who made the process completely painless - and even enjoyable!. Her enthusiastic attitude and deep knowledge in the world of optics and eyeglasses put me right at ease. Heather was extremely patient, intuitive, and had a refreshing sense of humor. The store is clean & well maintained, and the other staff members couldnt be more accommodating as well. I highly recommend Visionworks at the Meadows.
Great customer service took my insurance without any issues. Vicki was awesome and answered every question I had. Would recommend her and Visionworks to anyone who needs glasses.
Excellent service. Jessica helped both me and my wife with selecting frames and insurance information. Great experience all around. This is the only eyecare office I will go to in Vegas.Great job Jessica. 😀
Vision works at Meadows Mall is conveniently close to our home and inside the mall. The store is very attractive and the people very courteous and professional. We look forward to our next visit. We highly recommend them to all.
I had a very poor experience with the Visionworks inside Meadows Mall. The second star is for the short wait time and nice staff. However, if I were reviewing the woman that gave me the eye exam only, I would only give one star. She was unclean and touched my eyes with un-gloved, unwashed hands after scratching a horrid rash on her neck. During the exam she was very rude and frustrated when I told her I could not tell the difference between the two pictures. I received the wrong prescription, and when I came back to tell them that my glasses were giving me headaches and were blurry, she said that I was lucky that she didnt give me a stronger prescription. I went to a different doctor, and I will never be coming back.On the plus side, I feel lucky that her rash was not contagious.
Vision works is great 👍🏼 my mom brought me with her to translate and then this amazing girl named Shannon helped us ! She speaks and writes Spanish fluently and explained everything to my mom the way things should be explained ; with patience and sweetness. I hope You guys give her a raise she’s wonderful and she knows what she’s doing. Thanks again shannon!
I had such with Ruby there. If you ever stop in ask for her, her fun vibrant attitude makes your experience for something as simple as shopping for glasses a fun one. Her confidence in her knowledge of product and what best fit my eyes made all the difference! Thank you for your time and WONDERFUL service.
Ruby V. Was awesome from start to finish. Im so happy with the service. Also the price points are very good. I am very happy with my new ray bans. Thank you Ruby V.
Great great place with great options and a very helpful staff. Shout out to Shannon, very knowledgeable and set me up with a very nice pair of glasses at a great price. Definitely will come again😁😁😁
The staff here at Visionworks were awesome! Very friendly and informative. Vicki helped me pick out a very nice frame for my new glasses. Thank you for your help!!
Came to vision works @ meadows mall and Heather did an amazing Job helping us choose the right pair of glasses. She is very knowledgeable, patient and answered every single question I had. I will definitely be coming back!!!
Staff is wonderful but mostly Shannon. I was in and out quickly. Huge selection and great prices. Def recommend this place.
I went in to get my glasses tightened. And just something as simple as that was a great experience everyone was extremely helpful and had a decent conversation during the process with a nice lady named shannon (ask for her), Oh and did I mention that the tightening of my glasses was done to perfection and completely FREE! Even though I didn’t purchase my frames from there, Shannon even threw in a case it was stinking Amazing. Love this location ! So nice to have a place where people genuinely care about you.
I have been bringing my children here for years. Tonight I brought my oldest son (who broke his glasses and he need a special frame with a transition lenses) to get glasses.Careen was awesome! She was very thorough and walked me through everything. She even took time to run through some options as my children have double insurance. She allowed me to process everything and call my ex wife to make the best choice(s) for my son.The experience was awesome and I ended up walking out with 2 pairs of glasses 👓
Ruby was AWESOME!! provided great customer service she was quick and helpful on assist with our glasses me and my husband she was really patient and polite.I really do recommend vision work PLUS I was able to get a great deal which was get one pair and get my second FREE!!!
Ruby was really nice to me! She was very attentive of what frame would look good on my shape of face while still respecting the style I personally preferred. Additionally, she was patient as I was making decisons on what pair of glasses I’d like to own.
Havent had new glasses or test for them in 3 years, Hannah helped me every step of the way. She went above and beyond for helping me with my budget. Thank you so much Hannah.
Awesome experience! Answered all my questions and very friendly staff. Heather T. went above and beyond. Best experience so far. Will be definitely be back!
Came here for the first time today and was helped by Jessica. She was very helpful and knowledgeable. She definitely made my visit very easy and quick.
Best store eveeer!!! This lady Shannon helped me find a great deal in glasses that I couldn’t find in any other place, she was patient, kind and super professional.My wife and I totally recommend it, when you go definitely talk to Shannon!!
Heather was amazing, patient and kind. Very impressed!! Thank you 🙏
I was told that I needed glasses for the first time in my life. I decided to go to Visionworks in the Meadows Mall because I needed to pick up some new swag at Spencers gifts.When I got there I was met by Lauren. She was very helpful and had a great attitude! I was probably very difficult to help because I was so unsure of how Id look in my new glasses. She was as patient as Obi Wan teaching Luke how to use a lightsaber for the first time! She was great and I highly recommend her to anyone looking for a great helper!
Shannon was the kindest young lady to me. I went in with my husband and she was so attentive and professional in helping us find our frames. Keep up the great work!
Not the closest location to my home but Im glad I came to this one. Shannon is the sweetest and actually everyone is very professional. Definitely coming back next year!
Great place and great customer service! I loved it! Shannon was very patient and professional. She helped me to find the perfect frames for me and gave me all the information I needed.
Ashley is a very friendly worker there. She was helpful and patient. Its good place, and people are nice there !
Vision Works was an overall great experience. Shannon provided excellent customer service. She was very helpful and patient. I definitely recommend Vision Works and will visit them again.
Had a great experience! Got our glasses SUPER FAST! Heather was very knowledgeable and very helpful.
I had a very pleasant and enjoyable experience. An employee named Shannon M. was very helpful and kind. She helped me replace my glasses quickly and patiently.
Got my glasses and they are so great. Couldn’t see for four months cus one of the arms broke off. I needed Them ASAP and Shannon helped me get them within hours . Hope she’s getting a could pay because she’s fabulous
Vicki was nothing short of excellent customer service! I wasn’t able to provide my prescription at time of order but she told me to select the frame I wanted and she’ll take care of the rest. She promised to have someone call me the following day to confirm my order and she was certainly true to her word. She thoroughly explained everything in detail (from Insurance coverage to prescription adjustments). I received my prescription in exactly 6 days. It was a perfect fit and I’m totally satisfied! Vicki is the best!
Vicky M. was very helpful and made sure our experience was worthwhile. I would definantally recommend coming here. The staff were very kind and attentive with what we needed help with.
I have been coming here for years and have always had a great experience. I always get help from Jessica, she is very helpful and explains everything so well. I definetly recommend her!
I went in about three times since I couldn’t quite figure out what frames to get and all that. Shannon provided excellent service to me all three times and was very nice to me. I highly recommend going to vision works since the whole staff is incredibly kind and helpful
Careen and Steve were great. Awesome service, they have my glasses ready the same day. I will most definitely be back.
Walk-ins are welcome. Came in, did my exam, and picked it my frames. Everyone was positive and friendly. Shannon was very helpful during my visit. I love coming to this Visionworks location.
Heather at the VisionWorks Meadows Mall location created a wonderful customer service experience for my mom! It has been five years since my mom last visit to an eye care company, and Heather made sure my mom glasses were the perfect fit! She was very patient, kind, caring, and knowledgeable. Shes very passionate about her job, and Im glad she was there to help my mom out. Shesa great representative of VisionWorks!
I came scared and worried about switching back to glasses from contacts. Fortunately for me, this place was AMAZING!! Ms. Heather was phenomenal! She went to the ends of the earth and beyond to make sure I was getting exactly what I needed! Thanks again to her and VisionWorks for the great service and experience!!
Wide selection of frames. Attentive staff & knowledgeable both on optical end and the doctor’s office. They listen to your needs & help you get what you need. Appreciated the staff I came into contact with.
Ruby V. was the best. I was a first time customer in desparate need of a pair of glasses and I was not let down. I raced into the store at about 6pm needing glasses by the next day before I left for an out of country trip. Ruby made sure I was able to get a pair to take out of town with me. She was kind and knowledgable. If you need glasses go see Ruby. She was the best!
My son is in sports and wears glasses so we desperately needed to buy sport goggles for him. We stopped by this location and were assisted by Ariel and Jennifer. They were very helpful and knowledgeable! Customer service was super. We didnt have any issues at all, every question we had they answered. Very friendly. I definitely recommend this location. If you need help, just ask for Ariel or Jennifer!
Carreen C, is a pro... she is awesome got me into my 2 pairs of glasses. And found the perfect frames for me
Ashley was very wonderful and patient. Really loved her service. Will request her next time for sure..