Got my glasses here and my brand new baby keeps snatching them off my face and throwing them. Needless to say I needed my glasses readjusted AGAIN! Luckily these ladies here have the best costumer service and so knowledgeable. Today I was helped by Gabriela who went above and beyond readjusting my frames and ordered new frames for me after noticing they didn’t fit me right. I had no clue. Once you purchase your new frames or lenses they will literally bend over backwards for you. Whether a readjustment or replacing a lost contact for free! Love this place!
Always a pleasant visit. Wait times might be my only complaint at certain times. Reyna is also a pleasure to deal with. Very understanding and helpful.
Thank you April for your help you’re a very nice and sweet person….. five stars ⭐️ customer service. Also thanks to Dr. Abraham and the rest of the staff.
Though initial visit was terminated because of insurance confusion (they did all the work) subsequent appointment was outstanding. Doctor was patient with Alzheimers husband and testing was thorough. They are a keeper!
I took my friend there last Tuesday. While I was waiting for her I decided to look at some frames. Rana, the Manager helped me. Rana is a super friendly Customer Focused person. She helped me find a pair I really liked.Rana made my visit there a Fantastic one and I will go back there as a result. All the staff were very pleasant and Im certain it stems off the Amazing example of their Manager Rana!🌹Thank you Rana for being the best of Pearle Vision!Blessings,Lori
I just want so say thank you to Danielle Hoffman . I think she is really a profesional girl who makes you feel comfortable and do her best to find the best options for you !!
I got my eye exam done in February 2021 and it was great. I got my glasses outside of pearl vision due to personla finances. I recently lost my glassess, and I called back to ask a few questions about cost and my prescription. Daniel (or it could be Daniela?) answered all of my questions. She was so nice and very helpful. I was very happy because I get nervous about calling doctors offices beacuse usually the people on the other side dont sound happy. She sounded very happy and happy to help. Anyway, she made my day.
My experience was delightful due to a wonderful professional welcome from Danielle 🤗 as this was my first visit but surly not last to Pearle Vision 💪
This was my first time at Pearle Vision at 230 N. Nellis Blvd. Las Vegas.If I could give Gabriel more than a five star, I would. He was very polite, patient, professional and knowledgeable. From the first time I went there in June 2021, from when I walked in the door until I left, I received 5 star quality assistance, every one is so nice. I highly recommend Pearle Vision, theyre all so awesome!
I had to wait a couple hours, understandably, due to being a walk in, but the staff was courteous and kept me advised of time length. It was worth the wait not to have to go to ER. And the doctor was very thorough in her explanation and recommendations. The North Nellis location is very busy, but every one was professional and efficient.
My Kids had there annual eye exam. Overall official staff nice and helpful, office was clean, Doctors were nice and explained well. Thank you for the good service.
They are speedy to help me out with a replacement contact trial when mine become torn or damaged, I truly appreciate thatAnd I recommed buying your annual contacts with them for a better deal, and also using their easy payment plan with Sunbit!Thanks Gabe, and Danielle
I went in to get an eye exam and new glasses and they were all awesome. Dr. Motola was kind and professional. When it came to choosing my frames, Misael helped me. He was very kind and did a great job. He helped me choose my glasses and what suited me best. He had very good service and am glad he was able to help me. Overall it was a great experience
Nothing but 5 stars all the way around! Everyone was working as a team & everything went smoothly. Just the way a business should be run! The eye Dr was great and really took time to check out my eyes thoroughly. He referred me to a specialist which I appreciate. My insurance covered more frames than I would have initially thought. Believe it or not, I ended up getting a pair I really like without paying out of my own pocket.
Doctor M was so nice and all the staff was so incredibly kind it made getting my eye exam easy and I felt so comfortable there. Recommended to anyone who asks.
I have seen a few eye doctors. She was very informative. I understand more about whats going on with my eyes then i ever have. Thank you all so much. I am glad my eyes are in good hands.
Danielle was great. Helped me with my glasses. Dr Lemus was very helpful. Great location.
Misael was very helpful and friendly! I don’t have insurance and he recommended the best option for me! Great customer service.
I had Reyna take care of me today. ive literally NEVER written an online review of any kind before but she was honestly the best. she helped me pick out flattering frames, and broke down an amazing deal on my glasses for me. she was a super cool person, i definitely felt super comfortable working with her (gave me a confidence boost too)! i absolutely hope i work with her again if i go back any time soon. thanks so much, Reyna! ur dope!! c:
This was my first prescription glasses purchase ever (which is a long time!) and the experience could not have been better! My husband and I were warmly greeted, treated with kindness and respect -- even concern. Daniele was not pushy at all but was extremely helpful in the whole process, and then rushed the order when she learned of the situation I was in. I am so grateful for the clearness the glasses bring but especially grateful for the exceptional service we received. Thank you!
This is the best location Ive been to for my glasses! The associates were very friendly, considerate, and timely. The had my glasses done in two days no waiting around, no problems what so ever.
The super nice man who helped my husband and I with the picking of our frames is named Misael. He was AWESOME! he gave his opnion on the frames, gave information that was very clear and very easy to understand. Even showed examples of non-polarized glasses and polarized glasses to help us determine if we would go with the recommendation for it. He was so nice, even walked us out.
Awesome customer service never had any problems, I drive across town just to come here its worth it. All employees were awesome from the top to bottom. Rana really manages this location well keep up the good work. I went to other locations none as great as this one.
Visiting Perle Vision for my first time and I was extremely impressed with the entire staff. I look forward to my annual visits in the future. Thank you all for your awesome customer service.
Rana is the very BEST!!!!! Always super friendly and has a great style as to always helping you choose the most prettiest pair of glasses base on the style you are looking for and she is honest about helping you choose what looks good on you and what not so I absolutely love that...Definitely recommend pearle vision, and Rana, as they have a great variety of super nice and fashionable high end brand glasses
My wife called yesterday and trying to book me an appointment. We were told that we can walk in at around 9am. I came to the clinic and I was told that they are fully booked but shes trying to give me a number to call while Im already there. These people talk like Trolls
My husband and I showed up 1 hour early for out appointments and they were able to take us in. The staff was great and took their time with us. Doctors explained everything clearly with us. I got contacts and they took their time in showing me different colors. When we went to pick our glasses they walked us through the specials they had. Due to COVID restrictions we weren’t allowed to walk around and try on glasses, but they brought them to us. They took their time with us in showing us glasses until we found the pair that was for us.
The staff here are truly amazing, there so welcoming and generous. The doctor is so nice. Rana helped me pick out the best glasses, I get comments everywhere of how amazing they look on me. And thank you to Brenda for helping me fix my glasses. They are just perfect, definitely coming here again. P.S. get the warranty.
All of the employees they’re extremely nice and very welcoming. They made me feel very comfortable throughout the entire process from start to finish. Very skilled and what they do it made me comfortable enough to let them help me decide what style looked best for me. I definitely recommend them
This was my first time coming here today and I really enjoyed the service. I totally recommend this amazing vision place. Special shout out to Dr. Lemus, Gabriel, and Danielle. You all really made my day. I appreciate you. See you soon!:)
This place is very friendly and they get you in with no appointment needed. You can just walk right in and get your eye exam!! Reyna was awesome and helped me with every little thing, very friendly!! I will definitely be going back to get my exams done at this location.
Misael was great help in assisting me to with frames. His selections were catered to my taste
Great staff great doctor. Spends time with you. I go there every year and see the same doctor.
This is the only eye doctors office I will go too! The staff is fast, and amazing. They are very helpful. I highly recommend everyone to come here.
Great customer service The whole staff was great and answer all my questions. Danielle did great helping me w my glasses n everything
I was ther on 9/8/2021 Really nice inside Very Clean I got helped by Brenda.
Went in to see about a pair of prescription sunglasses (because I misplaced my others) and the sweet and knowledgeable agent sent me home with a new pair ordered at a reasonable price and my new glasses will be in my hands in 10 days or less! Im excited and happy with Pearle Vision
Awesome experience with such a friendly staff team! They really calmed my nerves and were extremely helpful since Im very indecisive when it comes to picking out the perfect glasses. I was very well informed on all kinds of promotion, I never met someone as sweet and friendly as Danielle :)
I had a great experience both times at pearl vision. Once with Ashley and Rana. Excellent customer service!!
I was very very satisfied with my experience with Pearle Vision. From the Doctor to the staffs there were all very outstanding,patient polite,professional. I will definitely refer my family, friends, and others thanks again.
Brenda helped me pick out two pairs of glasses and she was so sweet and funny and I absolutely adored her enthusiasm and energy! She was so patient with me while I was being annoying trying on a bunch of different frames to finally find the perfect ones ! She was honest and kind and I can’t wait to see her again !
I thought that Pearle vision except the full insurance but they only cover the eye exam Im going to my other optometrist because he has my past history its okay if you have money then you can pick the glasses that you want but when you dont have the money you have to wait the clerk was very nice had a very nice personality and very funny but as far as buying my glasses from Pearle vision on a scale of 1 to 10 that would be a two
My experience was great fast and easy got some good looking glasses that fit my style.
The glasses were very cute and they were super helpful!
I would to say a big thank you to everyone here, ever single interaction was pleasant and accommodating! Ruth was such a great soul who helped me pick the best frames and we had such a fun interaction! Definitely come here for great service and even better customer service and hospitality!
Wow just wow. This place was AMAZING. let me start with how clean it is. They disinfect everything & it was spotless. I felt comfortable & covid free!!! More importantly though the staff is above & beyond!! They were caring, friendly, knowledgable, & extremely helpful. I have never been anyplace where I felt more welcome. Except maybe families house. I got lucky & was helped by the manager Reyna. She was great. She even called 3 other people over to help me choose my glasses. It was wonderful to be treated so kindly. I highly recommend this Pearle Vision based completely on the staff. They are AWESOME. thanks guys for a terrific experience. Keep on keeping on!!
Everyone at the Nelis location Pearle Vision office is so nice & extremely helpful. Every time I have to bring one of my kids in to have an exam and get new glasses, I am never disappointed! Thank you to all the happy helpful faces that make the entire experience feel so much less stressful & overwhelming!
Great experience. Dr. Hickman did a complete eye exam and explained every step of the way. Im a diabetic and they took very good care of me. Danielle listened what I wanted and help me pick a great pair of glasses. Thanks Pearle Vision!!!!
This my favorite eye Doctor Pearl Vision,I love going here cause there friendly, outgoing
Everybody is super sweet and nice!Ashley was super informative and kind!
This was the most pleasant experience Ive had staff was great very polite and nice the doctor was great I would recommend Pearl Vision to anyone and everyone
My experience here is always super welcoming and I think its because of Danielle. Every time I come, I always get her and shes so professional and knows how to explain things clearly. The rest of the staff is also very nice and helpful. Im glad Im a client here and dont think Ill be changing locations anytime soon. hospitality is definitely here!!!!
The place was busy but well worth the wait. I met my Doctor Amy H. She was very friendly and very knowledgeable and explained everything to me. I felt very comfortable with her. She is truly Outstanding! I have been to this location before to purchase glasses. Rana helped me this time. She is by far one of the best, coolest and friendly person. She was very patient with me during my stay there & went above & beyond to help me decide which glasses looked best on me. She also helped me during the checkout process and fixed the situation with my credit card. THANKS so much Rana! YOURE SIMPLY THE BEST! 😀😀😀
Great place, very nice and Andrea is the absolute best for always helping me! 10/10
Everyone in there was so nice and polite. I am especially grateful for Rana and Ruth, they were Soo helpful and sweet to me. I definitely recommend this Pearl Vision they are great.
Thank you to all the lovely staff for your time and help I had an amazing experience for my first time ! Rana was AMAZING at helping me pick out glasses and honest, I appreciate the feedback ! I went to my appointment on Monday & literally just got calledTo go pick up my glasses (3 DAYS WOW) WONDERFUL customer service! Definitely recommend to everyone and anybody to check them out!
Been going here for a few years now and have never had a complaint. The staff out front is super nice and friendly. The doctors have been outstanding and explains things in a way that are easy to understand.
Very good experience Brenda the optician was Very good on assisting me In what I needed And not only that I was able to get my frames and lenses Within 30 minutes. I recommend her for any assistance ..Thank you Brenda You are a real one
Ok I wanna start by saying they’re awesome 👏🏾 I’ve been with them for years and the customer service is amazing 🤩 Rana there is the Best, everyone there is very professional i love that place I wouldn’t recommend anywhere else so if your looking for caring professional staff don’t hesitate go to pearl vision on Nellis 🥰
APRIL is AWSOME. She helped me and my husband today and she was super friendly and helpful. ...
It’s a great place and there are terrific people who really help you and give their honest opinion. I was especially pleased with Reyna. She was great and had a great attitude while helping me.
Wanna give a big shout out to Rana she helped me with everything and even picked out my sunglasses and she had good taste everybody was very friendly and highly recommend them :) Rana is a very fun and valuable asset to the company
Im giving this place a 1 star but if I could it would be no stars at all. I had a bad experience last year and the year before that and I kept giving them a chance. They don’t know what they’re doing at all. They try to blame their bad customer service on other departments. If possible don’t ever go to this place. They need training.
I was treated in a professional manner, the eye exam to picking out my new frames to picking up my new glasses.
This pearle vision is simply awesome! So accommodating and kind and helpful. Brenda and Rana are so sweet and attentive. Go to this pearle vision if you want a great experience!
They were nice And patient and help me with the adjustments
Staff has AMAZING customer service, good promotions going on, and the doctors are very educated and helpful. Rana was especially awesome!
When you need help on your purchase they are ready to help. Very professional, i come to this place year after years.
I lost my glasses yesterday and was not able to see. I visited Pearl Vision located on Nellis and Charleston. Greeting me was beautiful Rana. She was so helpful from helping me with my frames and was able to get them tge same day. Ranas personality, customer service and knowledge was a 10 star. I love Pearl Vision and their staff.
Staff was super friendly and I was taken care of by Rena, she was fantastic! Highly recommended!
Just had a wonderful experience here at this location the staff was very nice. During these COVID times. But I must say the manager here Rana she’s amazing she definitely got me and my family in and seen by the doctor and out. I even got a small discount on my purchase.Thank you Rana looking forward to seeing you next year😉😉
Danielle D. Who fitted our glasses was amazing! She was so friendly and happy. What a great place!! Four of us came in together and at first I was nervous that we couldnt browse the frames. But I kid you NOT...her choice of frames was literally unique and perfect for each one of us!!!!! I highly recommend it!!
Pearle Vision treated me with respect and help me when I need it also they were very respectful.
Great service all around 5 star*****
I first went to Pearls vision about a week ago as a walk in and got my eyes checked. The dr told me i needed glasses. Mainly for night. Well I wore my glasses and my vision was worse. I went back today 10-14 and bring my kids along to get eye exams as well. I arrived at 8:30 because I didn’t have an appoint and they get Tons of walk ins well the took the 3 of us right then and their ( they weren’t open yet ) i got retested and my kids got their exams. Raina and another lady who was working the reception desk were amazing. Dr Amy and the male doctor who seen my kids were amazing as well. The 3 of us went home with our glasses. Definitely recommend this location.
Danielle H. was extremely helpful and imformative! She was nice and really made me feel welcomed and took the time to help me find the perfect pair of glasses!
Rana is AMAZING!!! I had her two years ago and was fortunate enough to get her again. She makes sure all of my needs are met and the look fits me. She’s never steered me wrong!!!
Wonderful and knowledgeable staff. Little to no wait time (if you have an appointment). Rana took care of me, she is the absolute best!
I went here for my first appointment & not only were they very helpful, I got the perfect glasses with a beautiful design! I have my second appt. with them in about 2 weeks! I cant wait & I hope they are nice to me as the first time! Thank you Pearle Vision & Staff!
Danielle D. Was incredible! So sweet and I felt very comfortable!! I could not decide and she was so kind and helpful! What a great place!! I highly reccomend it!!
Best place ever to get your glasses.Best manager Rana Sako, she is been helping me for over 3 years to get the glasses that fit me right. Five 🌟 for Pearl Vision and its manager Rana Sako.
I love this location been going there for years the whole staff is so friendly and helpful and manager Rana is awesome love love love her first of all she taped up a pair of my old glasses for me so I can see until I came back for my appointment lol and when I came back she was so helpful and picked me out some bomb shades!!!!!
I was with my niece. Last time. This time it was for me. Sweet people. Got my eyes checked. Now waiting on my new glasses.
Very short wait and a very honest staff. they gave me a large selection of glasses to choose from and they werent afraid of telling me which frames were and werent right for me and I wound up with a great pair of glasses.
Been to this office several times and although they are a little busy when it is your turn they make sure to take their time to help you. April helped me today and she was awesome! She made sure I was happy with my choice of glasses and went out of her way to find me a pair I wanted. Great service!
Wonderful atmosphereDanielle. HWas so Knowledgeable prompt n professional also went over and beyond to help me as a customerAnd do whatever she could to help me to replace my lost Glasses she. Made my Day 🌞😁 Happiness Happier
Been with them for the last three yrs going today to pick up my new glasses they said they would be ready around May 24 sooner then i thought thank you ladys.
No Good Morning, nor afternoon. Just give me the money. This is actually no joke. Walked in for my appointment and they said Will it be in cash or card. Im sorry, what? The payments for your glasses. I was actually in for my annual exam and have yet to place the pair.
Kim was very patient and helpful my entire visit here. Helped me pick out a pair of glasses and was honest, making the whole experience as easy and fun as possible. Would highly recommend this place and would come back again. Kim especially was a breath of fresh air.
Everyone was so friendly yet professional! Wish I had found them years ago.
I had a great experience at this location. From the receptionist to the pre examination, the doctor to the lady that helped me choose the frames, the whole experience was outstanding. They truly made me feel like the most important guest. Dr. Duran was patient, professional and answered all my questions. I never felt like he was rushing to see the next patient.He was very thorough and obviously cared about my health and well-being. I was very impressed.Jackie, the young lady that helped me with my lenses, was very personable, pleasant and very thorough herself. I cant gush enough about the whole experience. I am very selective about whom I recommend. I would not hesitate to recommend anyone here.
Went in as a walk-in was helped very fast like always. Finished the visit with Mary that helped with my son’s visit. Mary took the time to explain difference with insurance we have, time we have to replace the glasses if needed and lastly the reason why we should get checked for eye care.“Eyes are the window to your soul” said by Mary thank you had a good time. $1 Dollar bills in her soul. 😎
Great customer service. Very patient during my whole visit. Reyna was very helpful in my selection of glasses. Love how she treated me and my son, I would go back to her for all of my appointments. Thank you so much!
Special thank you to Rana for helping me and my husband get glasses and contacts last week. Great customer service! She offered us the best deals! This location had our prescription the same day and glasses available by the end of business day! We will be returning again.
I visited after coming from another eye care clinic and it was 1000% better this wonderful lady Rana Sako was the nicest and most helpful person I have ever met and even help me settle things with the previous clinic rate them 10/10
This office is very efficient and friendly. My children absolutely love it and they feel welcomed. My son had his first eye doctor experience ever here and he said “Mommie it was so cool”. I would recommend my friends and family to come here. I most definitely will be come back.
The staff are knowledgeable, respectful and very friendly. The Dr. is Fantastic ! Thank you all for making me feel like an old friend.
Dr. Rishon is AMAZING. Not only is she so sweet, but she actually listens to your troubles and does everything she can to make sure you have the best vision. And not only is the doctor amazing, the ones who help with the glasses are truly great. Ms. Stephanie and Ms. Rana have such a beautiful personality and they were really nice with helping my indecisive self to get a pair of glasses I love! High recommended!
Always have a good experienced. Daniel Doolittle was very helpful. I never had a bad experienced with her. She always help us and give us all the information we needed. We always want to come back in your location.
Rena gave us the best customer services I will bring all my family members to her . She is more knowledgeable helpful I am so happy she help my mom with the reading glasses with smooth transaction 100% satisfied 😍😍