I have never enjoyed going to a providers office more! The entire staff is incredibly friendly, both doctors make an effort to get to know you and discuss your situation. I will refer everyone I know here!
This was the second time back to the optic Gallery. This time for an exam and 2 pairs of glasses. Im extremely happy with everything. My glasses and frames are perfect. I may go back for a 3rd pair . The selections are really good. The employees are all extremely helpful and professional. Thank you to everyone who helped make my visit a great experience. 👍
Awesome experience at Optic Gallery- every time!!I’ve been a patient now for 2 years and I love their office. Fast, easy to schedule, great staff- super friendly!! Dr. Eusebio is very professional, listens to your concerns, absolutely remembers previous visit details and is extremely thorough . Up-to-date Medical Technology and a great selection of Glasses 👓 and sunglasses 🕶 - great brands. Can’t go wrong with this Doctor and this Office!!
I have had vision issues for my entire life. After glasses and an unsuccessful Lasik procedure, I came across Optic Gallery to get yet another prescription for glasses. Every person was incredibly welcoming and Dr Eusebio to time to examine and explain the details of my vision issues. It is a rare treat to have an entire team of people focused on your needs as a customer. GO HERE FIRST! You, like I, will be thrilled.
I had a wonderful experience! The front office staff and doctor provided a welcoming and professional environment.
All the staff was so friendly and the doctor was too. I needed my glasses expedited because I have my honeymoon to Hawaii coming up soon and wanted to be able to see clearly. They went above and beyond to make that happen. My new glasses are sooo clear and perfect. Thanks again guys.
Dr. Suh is the best! Hands down, she is so sweet and funny.
Friendly and professional. From being greeted to the exam and after. The staff was super!
Everyone was friendly & personable, from the person who booked my appointment to Dr. Suh! Everyone was alert, helpful & pleasant. The facility was lovely, comfortable & clean. They have a diverse selection of frames with a good price range.
Doctor Suh is a wonderful eye doctor. I am a very panicky person and she was extremely patient and understanding and gentle with me. I have very poor vision and cataracts and she took me through the entire process step-by-step explained everything in as much detail as I needed and also made sure that I was aware of things that would be happening in the future so they wouldnt come as a big shock to me. No matter how upset I got or how many questions I asked she was always patient and gentle and optimistic and gave me all my options. All the office staff here is also very nice and patient with me. Jackie and Lisette went out of their way to take as much time with me as necessary to pick out new glasses that would be the best for my vision and for my looks.
The best attitudes produce the best results.I dont normally do much for myself, but when I do, I really do. These gals made me feel comfortable spoiling myself. I dont mean to get mushy here but, I really love these gals.Ricky D
Always get friendly service office is clean and get fast service. No long waits.
I usually do not write reviews, however, I am so impressed by Optic Gallery utmost care for their patients, that I believe it is only fare to let the public know that this is a MUST go place! I called late Wednesday afternoon with some severe discomfort in my eyes, and the staff was able to squeeze me in the next morning. Although my insurance had closed its doors by the time I made my appointment, by the time I arrived the next morning, they already had cleared my insurance coverage and assured me that the visit was covered by my insurance! During my visit, I was treated with respect and so much personal care! Dr. Suh explained the cause of the irritation in my eyes in details and in a way that I can understand fully what is occurring with my eyes. She further gave me all possible options that could help me improve, and together we choose the one that best suited my needs and finances. She spend at least an hour with me exploring options, ensuring my insurance covers my treatment and I was happy with the end result. I could not recommend this place enough!
This office is a breathe of fresh air, it is filled with the most incredible staff I have ever experienced in any medical clinic in my entire life. Dr. E spent so much time on my eye exam, he was so extremely thorough. He explained every single thing to me in great detail and he continually asked if I had any questions. Dr. E made sure to make eye contact with me the whole time he was on the computer just to make sure I felt heard. Dr. E did numerous different things and really took his time to make sure I was getting the absolute perfect prescription. I love him and all of his staff! His employee Dee was the sweetest girl, she was so professional and created a happy calm and comfortable environment. She went out of her way to place a special order for me and was kind and cool the whole time. This office is an incredible place, I can not even articulate how amazing they are I just love them!!! If you live in Vegas go here, it is worth the drive and you will not regret it!!!
Dr. Eusebio and his staff are the best! Everyone I have ever spoken to there are so incredibly friendly and knowledgeable. My vision has gotten worse over the years and I have never had a team be genuinely concerned and dedicated to help me as much as them. If it wasn’t for them, who knows when I would have been diagnosed and how bad my vision would be. I have gone to so many different optometrists in Las Vegas and I can not imagine going anywhere else now! I cannot ever thank them enough. Thank you, Dr. Eusebio, Dee and Jackie(just to name a few).
During this appointment, I had both of my children, in which one had never visited the eye doctor before, so he was a bit nervous. However, by the end of the visit, he was very happy and excited about his new pair of eye glasses. I was debating on changing my appointment, so I could come alone, but while I was completing my eye exam, they were very helpful with assisting my two children with picking out eye glasses. Especially with my younger child, I wasnt certain what size glasses to get for him, so I loved having their experts help me. They were able to explain what would technically be too large for their faces, what would slip off their faces too easily, and tips on colors. The entire office makes the visit stress free!
Entire staff is very friendly and timely. Highly recommend this location and Dr. Suh
Great Experience. Professional and knowledgeable staff. Dr. Eusebio is the best. A++++
Dr. Eusebio is wonderful. He takes the time to go over the condition and the best way to improve it. The staff is also very pleasant and helpful.
While I’ve been an Optic Gallery client for years, this was my first time at this location. I thought the staff was really friendly, helpful and knowledgeable. Plus, they had a great selection of frames to choose from.
Dr. Suh is very thorough and listens to what I want to accomplish with my next set of glasses. The staff is well-trained and do not try to push a certain brand or style on you. Take your time and look around if you want, they will suggest if you dont know, for something new. I really like this office!
I have been to several Optic Galleries in the valley because of their eyeglass selection, but this location is now the only one I go to because the doctors are awesome! Both are incredibly knowledgeable (they know without having to look up my uncommon current medication that it can affect my eyes) and they will spend the time necessary to ensure my prescription is just right. The office staff is wonderful as well and the opticians help me choose the perfect pair of glasses every time. I highly recommend them!
Dr. Suh is fantastic. My two kids, my husband, and I all came in for new eyewear. The entire experience was fantastic. Having had a bad experience elsewhere, the Dr. and entire office staff were very sensitive to this and took great care to make us feel welcome. They were timely, efficient, and got the accurate prescriptions, plus the glasses came in way sooner than expected.
Thanks to all staff and to Dr. Richard for assisting us and this was the first time i didnt see/hear my daughter cry to see a doctor, they are very nice and patience assisting my daughter😊, clinic are neat and safe place everyone are wearing masks😷. Highly recommended!👍👍
Awesome service. Dr. Suh was so nice and helpful. Very upbeat personality as well. Everyone there is great! I definitely recommend coming here for your eye issues.
I am super happy to be a repeat customer at Optic Gallery. Admitting your eyesight is getting worse is certainly not easy, yet the professionalism and incredible service by both doctors and the staff makes it much easier to deal with. I appreciate their positive attitudes, knowledge, explanation of what’s going on with my eyes, and a non-pressure selection process so I can be happy with my selection of glasses. Will absolutely be back!
I love the care and time the Doctors show their patients at this location. I have been see with Dr. Eusebio and Dr. Sun they are both amazing as well their staff! Thank you for our eye care for my husband and I we appreciate you so much!
Finding a new eye doctor after switching insurance can be quite the headache. From the moment I called to see if they were accepting new patients, I knew this was going to be a good place. What I didnt realize is just how great of a place it would be. Kelly was such a breath of fresh air! She was friendly and helpful with my check in. She handled my initial eye screening and was professional, clean (COVID time), and energetic. Once I was settled in the exam room, Dr. Richard came in with the same positive energy. His exam was thorough. He asked questions and took the time to listen. He was knowledgeable, funny, and professional. I felt comfortable and relaxed as he explained what each test/image was checking. My contact fitting went very well. There was no rush to buy anything, and he sent me home with a trial box to test out for a couple weeks to ensure they felt comfortable. My checkout was handled by D. She was amazing and took the time to explain what was covered by my insurance. Optic Gallery has made a new patient, and I will be recommending them 100% of the time. Thank you!
Dr. Suh is awesome. She has a very pleasant bedside manner and is super thorough. You cant ask for anything more from an optometrist!
Dr. Suh was very caring, professional and understanding. She took the time to explain everything to me, in spite of me being a health care professional, she explained in terms that anyone could understand. She was AWESOME!!!
Great office with a professional and friendly staff. Everyone who works here seems to enjoy their job and are happy which is important during these covid times. They take precautions and Dr. Suh has always been honest and upfront about my eyes. The staff is a well oiled machine that is always punctual. In and out with no hassle.
Great location not far from home; the office is neat and clean; Dr Suh was very proficient with the eye examination; and the whole process didnt take too long; plan to purchase my new glasses there.
My experience was amazing, I mean everyone that work there are just the best in every aspect. I wanna say thank you to everyone.
I had an amazing experience at the optic gallery!
Everyone there was super nice and helpful. They were patient and helped explain things thoroughly if you were lost or confused! Glad I went to them!
Super nice people here... High end service. Great Doc!
Very helpful!!! On time and very accommodating. Great office and staff
The doc was so very nice & explained my exam and the results very thoroughly. The staff were AWESOME, super friendly and very kind. A new employee was being trained and the sweet gal training him was so kind and explaining to him everything she was doing. Ordered new glasses and can’t wait to get them.
Dr. Suh is knowledgeable, dedicated, and has a delightful sense of humor. Highly competent and truly kind. Her office staff are friendly, helpful, and respectful.l
All of the employees are following the States mandate for Covid 19 response and they are making sure the public follows it too.The staff there was very friendly and welcoming. Went through the different exams and then came in the doc.She was great!!! Did a more thorough eye exam, explained everything she did and even went over the results of the optic nerve test and showed me the results.Its a shame I waited so long for glasses. I wish I would have found them 4 years ago.Overall, I am completely satisfied and would recommend them to family and friends!
Dr. Suh was wonderful. She took the time to discuss my concerns with me. I felt welcome and everyone was helpful and so friendly. Found our family eye doctor at last!!
Dr. Suh and her staff were so warm, kind and informative! I really appreciated that they were frequently sanitizing surfaces and were super quick with the exam. Jackie helped me pick out my frames and was SO PATIENT with me while I made my final decision. They had a really extensive collection of beautiful frames to choose from and I was really impressed with the overall selection. I would absolutely recommend their office and will personally be back next year for my annual exam. :)
Best experience at any optometrist. Everyone was very kind and helpful.
Dr Suh is amazing! She is so kind and knowledgeable, she really does know her field. The way she explains things is helpful and she is a great listener if you have any optic issues. I moved across town, but still always come to this location for Dr Suh and Dr Eusebio as they are quite the dynamic duo!! Thank you both for helping with my eye issues!!
She is caring and lets you know the best options for you.
Very nice experience with Dr SuhShe’s adorable and full of personality, very patientknowledgeable she’s explained me everything about my vision,the place is very clean staff are vey nice and professionalI recommend Dr Suh a 100% the best eyes doctor I ever had in my entire lifeThanks so much!!! You deserve a thousand stars ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ ⭐️E kauffmann
Dr. Suh and the staff at Optic Gallery Fort Apache were absolutely amazing! This was my 7 year old daughters first visit to the eye doctor and they made it a very enjoyable experience. Would highly recommend! Thank you!!
Beautiful optical. Everyone makes you feel like family. Can’t wait to use my benefits with them next year.
Dr. Suh was very thorough and performed extra tests that I have never undergone before. She said they were optional vision test to make sure that I had the best possible rx for my lenses. She is very personable and listened to what I had to say.
I am a new patient to the office. and I can truly say that the entire office staff was friendly, knowledgeable, and welcoming. Dr. Shu was so kind. I would highly recommend this office. The service was outstanding!
Our experience at Optic Gallery Fort Apache was fantastic. We were easily able to get an appointment that accommodated our schedule the next day. Dr. Eusebio was thorough and friendly. Our optician, Liscet was so sweet, helpful and knowledgeable! You will love the entire staff!
Office was very accommodating! They offer top notch service. I wear contacts & typically order an Year supply; was told if for any reason I’m not happy I can exchange. Have never been told this in past.
Dr Suh was amazing!! She took the time to explain my diagnosis and the options I had (glasses vs contacts). The staff was also nice and friendly. I would definitely recommend her and the practice to anyone who needs an eye doctor!
It being my first visit, I was satisfied with the service. I would recommend this office for anyone looking for eye services.
Awesome place, great staff very friendly and the Dr. Suh is the absolute best. Highly recommended!
Clean, friendly and professional. I love Dr. Suh, she is so knowledgeable and helpful!
My son has autism and they were very patient with him and were able to test his vision last year and this year.Very heavy with Dr Shu and her professional super friendly staff.Highly recommend!!👌
Love this office! All the girls are cheerful, helpful and knowledgable. Dr. was very easy to talk to, and explained everything to me in detail. I never felt rushed....Will continue to have my exams here in the future.
I was treated kindly and respectfully and promptly. All four of the employees that I saw were professional, pleasantly attired and knowledgeable. Every procedure was explained beforehand. I would recommend this particular facility to family and friends.
Dr. Such was extremely personable. She explained my test results in great detail. She also went to great care to ensure everything was disinfected. It was a wonderful experience.
First time here and the staff and Dr. were fantastic! Everyone was so friendly and so helpful! Definitely will be coming back !
I absolutely love Dr.Eusebio and his staff. They had so much patience with my young children and he takes his time with you and doesn’t make you feel like he’s rushing you. My mother, grandmother and whole family will continue to go here we followed him from the old location. We all drive across town just to see him. You will not be disappointed if you make an appointment with him! Thank you Dr. Eusebio and staff!
Great clean and safe environment. Very professional staff. Thank you Richard and Elizabeth for taking care of my eyes and glasses need for several years now. Great new location
Very friendly staff and Dr. Eusebio is very nice..👍🏻
The front desk lady was very knowledgeable and helpful and the doctor took me in to fix my prescription within minutes. I didnt have to wait at all.
Dr. Suh answered my questions and explained in detail about my eyes.
I went in for a check up today and it was a great experience! I never have any issues coming here. Shoutout to Kelly (who def. Didnt bribe me with a high five for a 5 star rating) along with the girls in front with the glasses choice. I was able to meet the new owner Dr.Suh and she was wonderful! I will continue to come here all the time!
I had my glasses for two years and never took them off until I had broke them
The Dr. that helped my daughter was very friendly and informative about her sight. I would really recommend this family business, everything was over the top!
Great environment staff is really happy and kind. DR. SUH is incredible. Explains in details how ur eyes work, whats what, options of treatment and best of all she takes her time!
Fantastic costumer service, I was instantly comfortable and at ease. This is a big deal to me as Im a very anxious person!
Dr Suh was fantastic. She was very friendly and knowledgeable. She will answer any and all questions. The staff was equally as friendly.
I love Optic Gallery! I’be been going to Vision Works and other places, but this place has an amazing staff. Sam and and Lisette (I think that’s her name) provided me with superior customer service. They are supremely knowledgeable, patient, and have the experience needed to help you find the right pair of frames. I can’t wait to get my progressives.
My experience with the Optics Gallery staff was very pleasant and efficient, Dr Eusebio was very professional, he explained in detail the result of my exam. I will confidently return to my next exam.👍
I love this optic gallery. Everything is always quick and easy. The staff is very welcoming and helpful. I wouldn’t go anywhere else!
Everyone that Ive interacted with at this office is pleasant and friendly. No issues with them.
The staff and Dr Julie Alamo-Leon were first rate. Best experience for eye check, eye wellness (state of the art), and glasses selection. I bought 3 pairs! Recommend them highly. Very friendly and attentive.
The entire staff was super friendly, and most of all so fresh and so clean.
Uncommonly Kind in this office. Everyone from the time I walked in was very nice, helpful and caring.
Dr. E is the best thanks for taking care of me and my wife.
I have been going to the same eye doctor for 15 years, and unfortunately had to find someone that was covered by my new insurance. I was thoroughly unimpressed with my experience at Optic Gallery. I called ahead to make my appointment and gave them all the information to be able to get my records, and yet when I arrived they had done nothing to get my history. Without knowing me at all the doctor I saw seemed shocked that I kept up with my appointments, and when I picked out my glasses the cost for each feature I requested was not broken down but presented as a total price. When I have had to deal with them since, I am interrupted on the phone, and often get passed from one receptionist to another without any information as to why I am calling passed along so I am constantly having to repeat myself. I am only giving them a 2 star instead of a 1 because they did have a nice selection of eyewear available.
I had a problem with my new VA glasses. I had seen the Optic Gallery so I decided to walk in. The staff greeted me and set up an appointment. After a check on my prescription, I had a meeting with Dr. Suh. She explained what the problem was and my options. I feel very comfortable with her and with her skills.
Very friendly and knowledgeable staff. They unfortunately don’t handle eye abrasions and i would have needed a separate doctor for the contact lenses.
Last year I decided not to wear contacts for a whole year, deciding to use my glasses. Giving my eyes a rest after years of wearing contacts. Well our eye exams were due but we are in the middle of a pandemic. It’s okay I thought then my glasses broke in the middle split into two, well I have my old pair - forget it - it broke in half too.What was I going to do. I cannot see worth anything without. We called and Dr. Eusebio and Dr. Suh two of the nicest and kindest Optometrists you could get. My family was able to get appointments- practicing social distancing on a Saturday. They were efficient, very accommodating, nice and very helpful and very grateful. I thought I am the one who needs to be grateful for all their help. So if you need contacts or glasses - call them and get an appointment, you will not regret. They have a fine selection of frames and contacts. My family was very happy to find large frames and Asian frames. Dr. Suh and Dr. Eusebio thank you so much and we are so happy to help small businesses such as yours. God bless.
Great overall experience I would recommend them to anyone who Appreciates great customer service
Drs. Eusebio and Suh are phenomenal people and professionals. Having such hardworking, family-focused professionals in our community is a blessing for everyone.
The best exam I ever had! Period Pooh!I love the glasses that I picked out. Dr. Suh is amazeballs and the all the girls in the office are super nice. I also love my new colored contacts 😍 I look cute. Thank yall again!
Dr. Suh is amazing. I always have the best experience at this location!
Horrible experience. I made my appointment 2 weeks in advance. I arrived 15 minutes before my appointment. I was not even acknowledged for 20 minutes. I then started to fill out the paperwork and 5 minutes later was called to the desk to be informed that the Doctor had a emergency and could they reschedule my appointment. I asked why I wasnt informed earlier and the girl said that they didnt actually have me in the system as having an appointment. So basically she lied to me at first because they screwed up my appointment and didnt want to tell me so they made up the Emergency excuse instead. Unacceptable !!!!!!
When I first walked in I was greeted and with smiles. The staff are amazing and very helpful. They are knowledgeable when asked questions. I will definitely come back and recommend them to friends and family. Thank you guys again!
Always a pleasant experience the staff and Dr. Suh are great. It may be a little more expensive than the big box eyeglass stores but the dedicated and individual service you get is well worth it.
I was greeted by Rubina who was very upbeat and happy person. She explained how the Dr sees her patients and made me feel at ease. I will recommend optic gallery to family and friends. She was very knowledgeable and took her time with me. Customer service is hard to find. Thanks optic gallery.
Best eye doctor ever! Sweet, knowledgable, and professional. The staff was friendly and also very knowledgeable. Loved this place.
Wow! What a great Dr. visit experience! The front desk girls were really great and took care of all my upfront check in questions. Short wait for exam with Dr. Eusebio who is an exceptional Doctor. Listend to and answers all my questions. You can tell Dr. Eusebio as well as the entire staff really care. Thank you!!
I walked in to optic gallery on fort apache already having a bad day and the young lady that helped me was so happy. I felt that they wanted my business. They were helpful and informative and even complemented me on my haircut. I will not hesitate to direct any of my friends here. I walked out in a far better mood. Thanks.
Dr Suh is awesome. She is very thorough and explains everything.
Great location! The staff is very friendly and the service is great. I was also able to get some free eclipse glasses. I definitely recommend coming here for your eye care needs for the entire family! I will be back!!
Excellent! Friendly knowledgeable and on time!
Dr. Alamo-Leon and I both attend the same BNI group and from the moment I met her, Ive been impressed with her attention to detail and professionalism.I had the opportunity to meet with her staff today and everyone was incredibly nice and the clinic is beautiful. Ive had a couple of eye surgeries in the past and know the importance of finding an excellent eye doctor.I highly recommend Dr. Alamo-Leon!
It’s simply the best.