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My Auto Service 2
6104 W Cheyenne Ave, Las Vegas, NV 89108, United States
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My Auto Service 2
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Ni
Review №1

I was having several issues with the brake system in my truck. Daniel and his team were amazing! They listened to me, they were extremely kind, very professional, they did an awesome job on my truck, and I will for sure be a regular customer for all of the maintenance in my truck. Thanks again guys!!

Bo
Review №2

I took my 2011 Nissan Rogue in a few weeks ago. I was told I needed a new Air-conditioning blow motor, and they would have to remove the panel inside the vehicle to replace it. He said, its going to be expensive seeing removing the panels, and labor cost isnt cheap. The panels pop off in 2 seconds!I was referred to a mechanic by a friend to get a second opion. Well, Im very happy I got the second opinion. He removed the cabin filter which was extremely dirty, which was the reason my Air-conditioning was not blowing appropriately.I picked up a new filter at auto zone, and replaced it myself. A 10.00 cabin filter!! Everything works fine now. Total savings of over 800.00 which my auto service wanted to charge! Do your research, watch YouTube videos, get a second opinion.My auto service is a scam, and they take advantage of people, especially women. I DO NOT RECOMMEND THEM!!

Ed
Review №3

Excellent service. Honest mechanics who guarantee their work. Their prices are affordable relative to most other places. They are quick and professional about what they do. Id recommend coming here for your auto service needs.

Pa
Review №4

I took my car in to replace my tires, the ladies I spoke to were very helpful and quoted me a fair price for the tires, the men there, however, told me my power steering pump was leaking and serpentine belt was ruined from the fluid and quoted me $1200 for it. Thats maybe $120 in parts and 3 hours of labor which anywhere else would be $420+ tax. When I checked it out myself there was no sign of fluid leaks and the belt was perfectly fine. Thats a very interesting con they have going or maybe they just dont know what theyre doing

Lu
Review №5

LOVE LOVE LOVE this local family-owned business! Fair, honest, polite AND they know what theyre talking about - this is a very rare combination in Vegas - A RARE GEM! Highly recommend without reservation! Thank you for keeping me rolling through the years! :)

Sh
Review №6

Went in to get this squealing noise checked while waiting long i just asked if I could get a smog test too. I have a Sprint Drive device in my car that only takes literally a second to take out. Christin tells me my Smog test was REJECTED because THEY couldn’t take out the device. I said I can take it out right now. He tells me to then drive around the corner to take it out then come back. They charged me $10 for nothing. It’s not about being charged it’s the due diligence these ppl should of had to ask me a simple question so I wouldn’t have to do extra things because I was there for almost 2 hours before I even asked for a smog test. While their paper said REJECTED I went right down to Smog Busters and within 3mins I got a PASS.. my auto 2 quoted me for $380 for breaks and rotors which is why I even went to them in the first place. The way they handled a very simple task for the smog I wouldn’t trust them to handle anything bigger. I’ll be getting what I need done somewhere else.

Ja
Review №7

Thanks Daniel for making my experience fast and professional. I will for sure come back to you guys for future service! Very friendly as well!

Ca
Review №8

Christian went above and beyond to fix what someone else messed up. We appreciate your honesty and diligence

Fe
Review №9

Always have great prices for fixing your vehicle(s) and have payment options if you are eligible

Ar
Review №10

They were very quick with my oil change! Get in early, get done fast.

ja
Review №11

Went to get an estimate to fix my ac ..they told me 650 700 and a full day of work...lm happy that i checked a few places before going with them...cost me 300 and they finished less then an hour....

Jo
Review №12

Great service and honest! Daniel and Veronica were so helpful. I really appreciate their honesty. Thanks!

Rh
Review №13

Fast service and always a great job reasonable price

Ch
Review №14

These guys are amazing.Yheu are skilled and reasonable.They have 20 oil changes, 69 diagnostic checks and even fixed my wiring issues.From the receptionist Victoria to the mechanics Daniel and Bryan the staff is courteous and friendly.They go above and beyond to serve you I highly recommend them.I went to the one on Cheyenne and Jones

Ja
Review №15

Very helpful and courteous. Fixed my husbands Mustang air conditioning within 24 hours. Price was fair.

Na
Review №16

Went there today. Was greeted by a friendly tech. She acknowledged me and to care of what I needed to get done. Got my smog check here. And it was on my way in less than an hour. Thank you

Kr
Review №17

I love My Auto. Nice, honest people & great customer service every time I go. Whatever service you need they try & get you done as quickly as possible.

Pa
Review №18

Had an oil change, why offer me the 60,000 maintenance afterwards saying if I did it today, I would get $100.00 discount. Not square business in my mind. Offer me a discount at the start. Other shops have reset the maintenance on the computer as well.

Be
Review №19

Did a good job fixing my car. I definitely recommend them.

Fr
Review №20

The staff was not professional at all. Overpriced. No thanks

Sa
Review №21

We had our auto rack and pinion repaired. They have overcharged us as compared to Dealer and other repair shops. We are very upset with there pricing and feel like we were taken advantage of. We do not recommend this repair shop.

Ad
Review №22

Service is good but it is first come, first served and they dont take reservations like pretty much everyone in the industry does nowadays. You need to get there before they open or you are waiting 1-2 hours for a simple oil change.

Am
Review №23

Went in for a smog test and they were really busy. I was still out in less than 40 mins. Everyone was really friendly.

Ci
Review №24

First time there and they were friendly and prompt. Just needed a smog check and their price was way cheaper . Thanks

Tu
Review №25

Great place for car repair. These guys work fast and efficiently. Honest and willing to work with you.

Ko
Review №26

Good deals, good service

Ms
Review №27

Felt that I was treated fairly & charged a decent price for service received.

To
Review №28

Pleasant employees and quick service Ill use them again

Ri
Review №29

Sean is the best! Had a radiator and thermostat replaced. Dont waste your time with other shops. These guys are the best. Great price and quality work. Id give a 10 if I could! What a blessing....

El
Review №30

Great service!! Honest and super helpful!! Will never use anyone ekse!

Ke
Review №31

Having taken all our cars here over the last few months for various reasons. Friendly and knowledgeable staff, with good turnaround on getting the work done, and they havent tried pushing anything that wasnt needed.

Wi
Review №32

Staff were very professional quick efficient and reasonable pricing

Ma
Review №33

Great service not to take my car there for oil changes

Ka
Review №34

Poor Customer Service. Conflicting prices, depending on who you talk to, prices will be different on the services. Does not provide an A/C room to wait and those wait times are horrendous. Do not recommend.

To
Review №35

They have to know how to keep my two older Chevys HHR and a blazer running in Tip-Top condition of

Va
Review №36

Chris was extremely helpful in identifying and recommending the appropriate solutions needed to fix my car. The work done provided us confidence without having to worry about being taken advantage of. I will be returning there without hesitation if I have any new issues with the car.

Th
Review №37

This place is the f’n awesome tbh!! THANK YOU!!

da
Review №38

Love this place ! Always so nice

Ca
Review №39

Best place to go to! Ask for Daniel 😁

St
Review №40

One you can trust,and they will give you a good deal for a fair price. Family owned

S
Review №41

Excellent service and equally great communication. I had issues with my breaks and they were able to provide prompt overview of the issues, answered my questions and provided a reasonable price to fix for both break pads and rotors. I was impressed by the professionalism of Daniel and his honesty . Jimmy was also very helpful. They communicated with me from start to finish and I am very pleased.

De
Review №42

After taking my 2013 VW Passat here for an oil leak in which I was told it was the Valve cover gasket and $700 and five visits later the oil leak is worst than it was before coming here lesson don’t take car here for major problems but they have great customer service and very friendly

Ju
Review №43

I’ve been to this shop multiple times over the years and on every visit I seen someone complaining that they are lying about their car leaking oil. Their car wasn’t Leaking until after they touched it. Welp, I should have learned from their experience to stop going there because now they’ve done it to me. My oil light wasn’t on before I got there and I had no oil leak. My apartment complex doesn’t allow leaks or they will tow your car and they are very strict about it. As soon as they changed my oil all of sudden my oil light comes on. No coincidence, and I have my own personal mechanic who has never mentioned that I have a leak. Plus every person who I have seen complain about their car being tampered with has been a black person like myself. This will be my last time visiting this place and I wouldn’t recommend anyone else trust them not to trying ripping you off.

wh
Review №44

Nice people not pushy but will tell you what needs to be done and let you make the call.

Ma
Review №45

Excellent service,very prompt.Shawn very professional very kind person, Shawn brightened my day

Ja
Review №46

😀 Christian is the man

Ce
Review №47

Good service. Not too expensive. Their mechanics are very knowledgeable and I dont get the feeling that they are trying to overcharge me

La
Review №48

I will go back for any work needs done on my car great service

Pa
Review №49

I took my Aunts van to My Auto which is a vehicle equipped for her disability, for repair. The battery kept dying not only did the technician keep us informed of the progress and cost of the work....which was electrical work and which can be very costly. Not only was the work done to satisfaction My Auto was able to find a cost efficient option. The money saved was astronomical I am proud to be a My Auto customer. All of my experiences with My Auto have been five star A1.

Na
Review №50

Trent and crew are fantastic. Theyre knowledgeable, helpful, and fast. The prices are fair, and their service is top knotch. By far the best place to go in this area! I recommend it to everyone!

Cy
Review №51

Great customer service, Jimmy is very helpful and our truck is running great, awesome mechanics. Good jobs fellas. Highly recommend!!!

Al
Review №52

The guy argued with me about my dads car. 86 GMC Caballero, he kept calling it an El Camino, which its not. He was like same thing. Whatever do your job. They dont grease fittings at all either! But if youre broke and dont want to do your own oil its the way to go!

Er
Review №53

I would give no star if possible!!!! Don’t go here!!!! I took my car for a small coolant leak it had been leaking for a week. No problems just a small leak. Well when I get there they tell me the whole part has to be replaced which is almost $800 I was like how my car is 4 years old.. well when I said I couldn’t it was to much money they said they finance and I should get it fix they don’t recommend for me to drive. I didn’t see anything wrong so I took my car thinking I had the small leak still. TURNS OUT THEY BROKE THAT WHOLE PART WITH A SCREWDRIVER AND ALL MY COOLANT LEAK WHEN I GOT HOME MY CAR WAS IVER HEATING I LOOKED FOR A MECHANIC HAD HIM COME CHECK IT THE PART THAT HAD TO BE REPLACED WAS ONLY $30 and the small crack that the part had was now a huge hole. I don’t know if because they thought I didn’t know anything of where it was leaking but they sure thought they were going to get 800 from me!

Br
Review №54

My $10 oil change cost me $824. Shortly after getting an oil change at my auto I ended up at the dealership getting things done right. All the oil was gone and I saw no signs of a leak on my driveway. I got lucky that I did not seize the engine. They also sold me a weak battery. Im afraid to go back to exchange it, as I dont want to pay several times for the battery. Dont get suckered in for inexpensive work. You get what you pay for. My advice go someplace you feel comfortable and trust their work.

Mi
Review №55

This shop is just the BEST. Honest and high quality repair work-been coming here for at least 3 years-love this family-owned shop-service you can count on!!! No surprises/janky work/rip-off HERE!!!

Ar
Review №56

The guys here are always very nice and explain any and all repairs needed. They always take me back and show me what they are talking about which is very rare. Any time I have a issue they fix it quickly and give me a great deal.

IT
Review №57

I been goin here for 6 years and never dissatisfied! Friendly employees and great prices!!!!

Gr
Review №58

BEWARE!!!! Will steal parts from your engine! These people are thieves and liars!! After a 50.00 No Start Diagnosis I was told that my timing chain was broken. I opted not to have it fixed and made the mistake of telling them that I will have it towed back to my house and will probably just junk it.. After I towed back to my house, a buddy of mine offered to fix. We opened the hood to find a quarter of the engine missing! The valve cover, air filtration, spark plugs and wires, and more were missing! The car was completely locked up and sealed at my home in a gated community and was not tampered with. They had not put anything back after looking at the vehicle. When I called the manager he started by Telling me that he would have not said the timing chain was broken --hes the one who had told me that this was the issue. He had no idea what I was talking about and acted as if I had never been there. He denied the possibility that the shop would have forgotten to put my car back together. I pleaded with him to look around the shop for my parts and he promised to call me back. After two days of calling with no follow up, I caught him on the phone. He treated me like I was crazy and denied having anything to do with my missing parts. He said I think we are done here and cut me loose. What the F?????? Im left with an incomplete engine and feeling totally helpless!!

Ju
Review №59

Been going to these guys for many years. ..no problems!!! oil smog they are always packed with people waiting dont mind the wait,,just go in give them your key sit down relax in no time they are handing you your keys back,, give up alittle bit of cash ..I know my truck was fixed right ..I smile say thank you so much and on my way....

Je
Review №60

Pretty sad just to put Kobe and Gianna on the sign when there was 7 others.9 people lost their lives not two partner !

Ja
Review №61

Please don’t come here . The employers are nice but the managers are awful . Went in to get maitenxe done on my car . Left with a hit on the side of my car and a police report on them. I recommended not to get anything done . It will take many months for me to get my car fix now ...

Sa
Review №62

They are a wonderful group of guys. Always ready and willing to help. Actually, they go above and beyond. May GOD be with them always and forever. GOD BLESS xoxox

Br
Review №63

We just picked up our Sonata and got an oil change and they charged us for an oil change and either they didnt change the oil, used bad oil, or did not change the oil filter. After the oil change I checked my oil and it was very dirty and it looked like they definitely used the same filter and or didnt change the oil. They are using used oil for oil changes or not changing the oil filter.Very dishonest and I will be making a formal complaint about this to the BBB. I was then insulted by the guy telling me that its because I am a little over on my oil change times! Ah no, its because you guys did not Change the oil and or didnt Change the oil filter. Be careful with this shop!To respond to your response.No the air filters did not need to be replaced and that has nothing to do with anything. Yet another example of poor business practices. I checked the engine filter and it was just fine. And the oil you used was either used or you used the same filter! Oil Change intervals have nothing to do with the oil looking dirty after an oil change!We went ahead and took the car to the dealer and got an actual oil Chnage and what do you know the oil looks clean not dirty like after you supposedly changed it. And if I have to look at cameras to verify work there lies the problem.

br
Review №64

I have been using My Auto service for 21/2 years .. . Top quality work .. Awesome service and great prices . The guys will treat you right and keep you coming back ..

Ji
Review №65

Came in for an oil change and smog check, Really fast quick service and really good customer service . would definitely come back to my auto service for all my vehicle repairs.

J
Review №66

THIS PLACE IS A JOCK I WOULD NOT RECOMMEND THIS PLACE FOR ANY OF CAR WORK THE EMPLOYEES THERE TREAT YOU WITH NOT RESPECT AND THE MANAGER JUAN WHO IS SUPPOSE TO GIVE A GOOD EXAMPLE AND AND I GOOD CUSTOMER SERVICE IS THE WORST ONE THERE, BECAUSE I DID NOT AGREED WITH A SMOG CHECK THAT THEY DID, THEY ALL SURROUND ME AND TREAD ME TO BEAT ME UP IF I DID NOT PAY, AND THEY DID THAT IN FRONT OF MY TWO LITTLE KIDS MY SICK OLD MOM AND ALL THE CUSTOMERS THERE AND I WAS NOT THE ONLY ONE OTHER LADY CAME OUT YELLING AN THEM FOR ALMOST THE SAME REASON SO THINK TWICE BEFORE COMING THERE, NOT RESPECT AND THEY LIE ABOUT THE JOBS THEY DO THEY SAY ONE PRICE AND THEY COME UP WITH ANOTHER ONE WAY HIGHER THEN WHAT THEY SAY ON THE SINGS.

So
Review №67

I LOVE this place, they are very professional and polite. Rob is the best, my bearing was acting up he found out which one and now my car runs smoothly and quietly!!! I would recommend this My Auto to anyone.

Fa
Review №68

Great staff with great service. They the best.

Ja
Review №69

The guys here have ALWAYS BEEN really fair and honest.. I have been going there for over 10 years for oil changes; minor and major repairs and they do an excellent job everytime. I highly recommend this place for all mechanical services!!

Al
Review №70

I wanted to change brakes on my Odyssey and asked mechanic to check vibration on a steering wheel. He drove the van around block and told me front struts are bad. $680 for labor and parts. I was ready to do it next morning. But night before I discovered the secret wheel lock is missing. Of course, it was that mechanic. He said he just forgot to put it back. But it was enough for me to go to another place. The biggest surprise was at Honda dealership they told me the struts are good and transmission mount must be replaced. $140!!! What is that? Not professionalism or stealing? Horrible place.

Na
Review №71

Great service and excellent prices

Ni
Review №72

I took my vehicle here to get repaired took sometime they did a great job, I highly recommend this family own shop.

Da
Review №73

Oil change 21 dollars..... blessings

He
Review №74

Good price and great service!

Kh
Review №75

Good place to take your car, they are upfront about pricing.

Sh
Review №76

You cant really complain when the prices are so cheap.

G
Review №77

I just go for the oil change but the prices are not bad

Bl
Review №78

I have had pretty good experiences with them when it comes to getting oil changes, but other than that I use another mechanic shop for getting my car fixed.

ch
Review №79

The only plave I go for general maintenance....(oil change, smog, etc) love the svc

Ch
Review №80

Screwed up an oil change, they didnt put a seal on. All oil leaked out. However They fixed it for free and Now its fine.

ma
Review №81

As i was getting an expensive oil change, I asked for a break inspection since the place had or still has a sign that says FREE INSPECTION and told me that I needed to change all 4 break pads and both front rotors. They also suggested to get new struts immediately all for the price of (cant remember if it was 500$ or 700$) so I decided to not get anything done.I went to Toyota dealership since I drive a corolla but I do not have the maintenance plan and they ran a whole diagnostic and said the car was OK from everything EVEN the BRAKES and STRUTSThe maintenance personnel also told me to be aware of repair shops who lie when getting an oil change. You pay for synthetic oil but they put in the cheapest one. I immediately started thinking the people at MY AUTO do the same since they had already lied

Ms
Review №82

I took my car there because the air conditioner was making noise when I pressed on the gas, however, it was still getting my car very cold. Before leaving, I realized they had drained my freon completely out. They put some back, but its not nearly as cold as it was and now Ill have to get fixed somewhere else. Very disappointing. We had been taking all of our cars to them.

El
Review №83

Usually a wait but I havent had any issues with them and good customer service

Ti
Review №84

I went in on Jan. 20th 2018 to get a $24 oil change. Wake up this morning oil running out. Took it back up there. All the so called managers and owner took no responsibility and blamed my car 2008 altima on being old. Tried to charge me more money to fix it.like $179. Did not correct the problem and please dont take your car there. U shoulve listened to my gut feeling telling me not to go there.please be warned people. These crooks dont care. They dont even deserve 1 star. Follow up I contacted the BBB and this company literally lied about messing up my car. And accused me of going to meineke demanding free work .I have never in my life been to meineke to get my car repaired. Nor looking for free work. Liars .I was told by the BBB that this shop is not signed with them. And to report them to DMV for non compliance.this place should be called professional liars. Then they make up these good reviews. CROOKS

Se
Review №85

I had an issue and their owner, I believe his name was Jimmy, took care of it calmy and smoothly. I am very satisfied with the end result.

Ia
Review №86

My family goes here to have there automobiles worked on. I trust them good customer service.

D
Review №87

Great service. Friendly staff.

Sh
Review №88

I take my car to my auto on Cheyenne they alway fix my car right and if i see something wrong on there side and take it back they fix it and i only take my car there for the pass 3 years i had it ........ THEY ARE VERY GOOD AND DEPENDABLE

Al
Review №89

Very dishonest they just want your money.They charged me $175 for supposably a bad Evap Valve. Turns out it was just the gas cap that had to be replace.

Ri
Review №90

I went here for an oil change on a Saturday, seeing it only cost $10 made me feel like I could get a great deal. I got there at 3PM, their website said theyd close at 4PM, but as soon as I got out of my car a guy flags me down and asks how he can help me. I said I wanted an oil change, now he was very busy and by the looks of it he just didnt want to take on another customer but seriously it takes 10mins tops to change oil. So he tells me hes closing, I said your website says youre open for another hour but hes like yeah but Im sending my mechanics home soon then he tells me to come back on Mon, obviously I came this day b/c I have to work M-F and dont have time otherwise so I told him that and hes just like come at 8AM. I just shouted wow, this is bad service!!! After seeing all the negative reviews on here Im feel a bit better that he turned me away but I did take my car in here for a smog check 2 years ago....hopefully they didnt steal my cars parts back then. Needless to say, Im never coming back!

jo
Review №91

Awesome experience ! very fast service and very friendly (under new managment) shawn the manager is really nice . will be coming back soon for more service.

St
Review №92

Professional, fair prices, very polite

Da
Review №93

Job well done...thanks MAS2

Iv
Review №94

This place is horrible and I suggest no one that cares about their vehicle go there.After noticing a problem with my car, I went to professionals and they fixed the problem, which was a very simple fix. Then I went back to MY AUTO SERVICES who caused the problem that could have been avoided in the first place( if they were not being lazy) and they dont take responsibility for it. They walk around like they have free time on their hands. The manager was very unprofessional when I told him and acted like he did not know what I was talking about. After I explained it to him several times.He then had one of the lazy machanics look at it too see what they thought the problem actually was and (them not knowing that I already had their screw up fixed)was going to charge me $300 inorder to fix it. This was such a scam. After hearing that nonsense I took my car to my dealership and another shop that my dealership recommended. NOTHING ELSE WAS WRONG WITH MY CAR. My auto service just wanted $300. I went to 4 shops in one day because this place screwd up and lied. This place gets no stars.

Je
Review №95

Ok

Ta
Review №96

Honest. Dependable, good people who work there. Finally found a place I trust.

Mi
Review №97

The wait was too long when I was getting my oil changed. I watched the guy that was changing the oil talk to everybody walk around he could have the job done in half the time he was too busy bullshiting.

Sa
Review №98

Awsome mechanics. Good business for working on vehicles.

Mi
Review №99

I no longer trust them. While they reaming me for a $750 job, 2 other people came in complaining about work not done, but charged for.

Li
Review №100

Idk Ive never been there

Information
9 Photos
100 Comments
3.7 Rating
  • Address:6104 W Cheyenne Ave, Las Vegas, NV 89108, United States
  • Site:https://my-auto-service-2-llc.business.site/
  • Phone:+1 702-228-5432
Categories
  • Auto repair shop
  • Air conditioning repair service
  • Auto electrical service
  • Brake shop
  • Car repair and maintenance
  • Mechanic
  • Oil change service
  • Smog inspection station
  • Tire shop
Working hours
  • Monday:Closed
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:8AM–4PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
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