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Cedar Bluff Auto Care
9133 Executive Park Dr, Knoxville, TN 37923, United States
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Cedar Bluff Auto Care
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Na
Review №1

I have used Cedar Bluff Auto Care for a number of years and they never fail to exceed expectations. Doug knows his product and the customer service is impeccable. On top of that they are very reasonable. If you dont have a mechanic try Cedar Bluff Auto Care and you wont be disappointed.

Am
Review №2

I had a wonderful and thorough experience with these fellas! My tire was being difficult solve, but they refused to give up on it. Very helpful, professional, and kind. Highly recommend!

La
Review №3

Doug and his team are the best! Replaced my entire engine in a timely fashion and price! This will definitely be my go to place for all of my mechanical issues from now on.. Highly recommended

Do
Review №4

Doug helped me out a lot with my engine problem. He diagnosed it and talked me through several options with no pressure. I really appreciate his honesty and thoroughness. I will be back with future vehicles.

ch
Review №5

Doug and his crew are fantastic! Easy to work with and professional. A great value! Most dealers and repair shops charge much higher rates for the same services. I would highly recommend them to anyone needing repairs.

An
Review №6

Did an awesome job on my wifes car. Was able to get a new engine at a cheaper cost.

Ja
Review №7

I went in the place and asked for Doug who was the owner of the auto care facility and he had a mechanic to diagnose the problem, and it was determined that it likely was the power steering pump that needed to be replaced. Well, Doug gave me a quote which was more than reasonable against other mechanics/garages in the immediate area. So I brought in the car a day later @8 AM and it turned out to be not the pump, but the power steering pressure line. The car was finished and I am quite happy with their level of professionalism and the services rendered. I recommend this place for your automotive repairs!

E
Review №8

Cedar Bluff Auto very honest and reasonably priced. Clean waiting area. Not like some shops you don’t want to sit around and wait in.No hard selling. Very appreciated.

B
Review №9

Cedar Bluff Auto has been servicing and fixing (minor and major issues) with my vehicle for appx. 16 years or more. Doug and his staff can always determine the vehicle issue and resolve it. Doug and his staff are always honest, courteous and professional; they will get the vehicle problem resolved and your vehicle back on the road. Having a great automotive repair center to maintain service and fix problems in a timely and professional manner is fantastic! 5 Stars!!

He
Review №10

I’ve been going to Cedar Bluff Auto for over 15 years and have always been happy with the quality of the service I’ve received. Having an amazing business to take care of my cars is huge relief. I can always count on Doug and his team to take care of me in a timely and professional manner. I give my highest recommendation to Cedar Bluff Auto!

Ca
Review №11

They were able to get the part needed a lot quicker than expected. I dropped my car off on a Tuesday night after closing and picked it up on a Thursday afternoon. I do have a slight complaint about someone forgetting some used paper towels in the car but they got her up and running and were super friendly and personable about it.

Ph
Review №12

Doug and his team are great to work with. He runs an honest and fair business which is hard to find in vehicle repair. I would highly recommend his shop for anyone needing vehicle servicing/repairs.

To
Review №13

Doug is about customer service! Jiffy Lube told me that my previous oil change (with Doug) damaged my oil pan. Not true!...and Doug gave me a free oil change! Been going to Doug for years...always satisfied.

Te
Review №14

Been using Doug and his shop for years. Get all my regular maintenance there and buy all my tires there. Convenient and efficient, wouldnt go anywhere else.

sp
Review №15

My go to auto care business. Excellent service and great prices plus reliable work. I dont see why you would go anywhere else!

Je
Review №16

Great communication, good work, fair prices.

Jo
Review №17

The team worked with me to accommodate my schedule. I appreciated being treated fairly and would recommend this business

Jo
Review №18

Purchased a vehicle from them in September/October 2020. The ad mentioned that the Timing Chains were replaced, this is why I paid over book value, four (4) months later, Timing Chain got loose and tore up the motor. Thanks Cedar Bluff Auto Care, I wont be recommending you to anyone I know. I should of known you were shady after you didnt provide paper-work of said work performed.

Ma
Review №19

Very knowledge and helpful price was fair Definitely go back

Ch
Review №20

Cedar Bluff Auto Care was first recommended by Triple AAA, and I am happy they did. All the service I have received for my car has been a quick turnaround and at competitive price. Very pleased.

sh
Review №21

The owner Doug was amazing! We came from Michigan and realized both dim headlights were out in our Acadia. I saw the other reviews online were great so I called. He got us in on a busy holiday weekend Friday and the price was unbeatable! We travel this was alot and we will only use them if we are around here. Thank you guys for the fast friendly service and for helping make our trip safe!

Al
Review №22

If you have an electrical problem with your car, do not go there

Gr
Review №23

Professional, timely, and price is extremely fair

be
Review №24

Above and beyond my expectations! 10/10 would recommend.

Ro
Review №25

Great service. See Doug and find out whats wrong with your car. Theyre straight shooters.

Su
Review №26

Only place I take my car! Doug is the best!

Yv
Review №27

Called & they got me in right away. Good price for what they did. Ill be coming back! Thanks guys

M.
Review №28

These guys do a great job in pricing, warranty, and time to completion of a service. They stand behind their warranty no matter the parts.

wi
Review №29

I had a flat tire and needed a new one to get back to work on time. Doug had a new tire and me in and out in no time, even made it back to work on time.

Al
Review №30

Im taking my car here from now on: Ive asked Firestone to look at my brakes three times now, and every time they said they were fine. I finally took my car here and found out that my front brakes were fine, but my rear brakes (which are apparently harder to get to) were way out of alignment. They listened to me and took the time to check the back instead of only looking at the front and calling it good. No more screeching when I brake and I couldnt be happier.

Ma
Review №31

Doug offers fantastic service, and has made me a loyal customer for years. Always gives a fair price, and explains what is wrong with your vehicle, and always tries to give you options.I will always recommend Cedar Bluff Auto Care!

Ro
Review №32

I am from Virginia and on 2/7/2019 my truck threw a rod in Knoxville, Tennessee. The owner Doug has been so nice and understanding when working with me. They accurately diagnosed my vehicle and the I was given for the repair was very fair. He went to bat for me when my warranty company wouldn’t help me, their customer service is extraordinary!! I would recommend that if you are every in need of an auto repair and you are in Knoxville, Tennessee, you take your vehicle to Cedar Buff Auto Care. They show that they care about their customers.

Do
Review №33

Good people great service

Sc
Review №34

Great place to do business

Na
Review №35

Ive been going there for over 10 years. Doug has always been helpful. When I get an oil change and he notices a problem or potential problem he will let me know, give me the facts, and let me decide what to do. I highly recommend them to work on your car.

Ma
Review №36

They do EXCELLENT work, and I have always been so happy with them. They never do anything to your car without calling and asking you for the go-ahead first, and they always know how to diagnose and fix the problem, however formidable. They go above and beyond with customer service; they were even kind enough to drive me home the last time my car was towed there. I feel like their prices are fair, and that I can always trust them with my vehicle. Theyve secured me as a loyal customer from here on out.

Dr
Review №37

Popped a tire because I hadnt rotated them in a long time, and by luck pulled in here. They pointed out my other front tire was about to go. In around 2 hours, they replaced both front tires and realigned for $230 after taxes. Seems like they know what they are doing.

Ro
Review №38

Always great service, quick, honest and reasonably priced. Their crew is knowledgeable and I wouldn’t trust my Jeep with any one else.

li
Review №39

Terrible customer service in the reception desk. Not professional at all. Ask me to book an appointment to just diagnose the engine signal and tell me going to take 2 hour to do that! I went to jiffy lube only take 10 min to check it!

Vi
Review №40

Very fair pricing great service!

Ta
Review №41

I was quoted more than $1000 for my repairs at a place only a few miles down the road and my car was fixed quickly and for around $300 at Cedar Bluff auto. I will always bring my car here for repairs.

To
Review №42

They go above and beyond to help the customer out. I’ve had a lot of work done there, and Doug is honest and easy to work with. I highly recommend CB Auto Care.

Ri
Review №43

I had my car towed here & I told them Im sure it is a clogged fuel filter & fuel pump. They ran a test & I was right. They quoted me almost $900.00! $500. For fuel pump alone! I told them I am having it towed by a friend. They charged me $113. For diagnosis & that was with AAA discount. Western ave auto charged $150. To put parts on & now runs great! The fuel pump at o rieliys was $75.00 filter $ 12.00 Total for fixing my car AT A different place $237.00!!!! Not $900. !!

Pa
Review №44

Doug and the crew always help us out

Ka
Review №45

Friendly service, trustworthy, great mechanics.

Co
Review №46

Honest work at fair rates. A small shop that doesnt have the same sell sell sell mentality as the big chains.

Sh
Review №47

To the man who said all Nissan Versas have a problem with the tire light and never go back off.....well mine did. Have some manners and treat people right. Just because I am a woman dont mean I dont know my car or any other car. Dont argue with a person that knows things. I will never be back.

Ca
Review №48

Very friendly staff, Doug is great! They corrected an issue with my car and were very honest with their work.

Wh
Review №49

Every time I went here they messed something up on my car or didnt even attempt to fix it... I said forget it Ill go somewhere else ... and I did.There was squealing when I turned/ braked and my starter needed fixed they acted like this was a non existent problem which eventually got worse and they proceeded to lie to my face saying everythings fineIt also takes them 30-45min to change oil. Uhhh yeah no thanks ya lost my business!!

Ra
Review №50

Outstanding Customer Service. Very honest and hard working folks.

To
Review №51

They always do me right and give me a fare deal.

Ma
Review №52

Fixed an electrical problem on a F-150. Very nice to deal with.

Ra
Review №53

Great service in a timely manner. I wont go anywhere else!!!

Mi
Review №54

I feel I was overcharged on labor for a brake line they replaced. And guess what? They brake line failed again and I almost got in another wreck... Im hoping warranty will help on fixing all of them at a different Napa center.

Ma
Review №55

I have had a lot of work done on multiple vehicles with CBAutocare and they have always done good, honest work.

Te
Review №56

Do not expect them to stand behind their services when they are sub par. Very poor experience that cost me more money with another repair shop because of their neglect.

Ad
Review №57

Broke a valve stem while traveling with the family and they fixed it right up in an hour! Thanks guys!

Ri
Review №58

Im not from around here so I was uneasy about finding a new mechanic but i found this mechanic thru AAA and they seem genuine and nice, he explains what was wrong with my car and gives a receipt and explains the charges. Glad I found this place!

ki
Review №59

They went above and beyond to fix my electrical problem!! Highly recommend Mike and Scott.

ja
Review №60

The do a great job

CH
Review №61

Been going here since I was 16 years old . Sadly have to say they are no longer the place to go. Customers first is not the case here any longer. Lost my entire families business. They had a chance to do the right thing and the response from management was what was I supposed to do? Wrong answer . Mechanics and trust go hand in hand.

To
Review №62

They are good, a little on the expensive side but they do good work.

Je
Review №63

Horrible customer service

Information
3 Photos
63 Comments
4.1 Rating
  • Address:9133 Executive Park Dr, Knoxville, TN 37923, United States
  • Site:http://cedarbluffautocare.com/
  • Phone:+1 865-691-4853
Categories
  • Auto repair shop
Working hours
  • Monday:7:30AM–5:30PM
  • Tuesday:7:30AM–5:30PM
  • Wednesday:7:30AM–5:30PM
  • Thursday:7:30AM–5:30PM
  • Friday:7:30AM–5:30PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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