This was the best car buying experience I’ve ever had. Everyone worked hard to get me what I wanted. Alex was patient and kind. I at no time felt pressured to purchase. Highly recommend Rusty Wallace Nissan for a pleasurable experience. I love my Kicks!!

Please do not waste your time. Switched from Toyota to Nissan due to the attractive warranty on their trucks. However, getting something repaired under warranty is an absolute nightmare. I was told that the warranty was not valid as a result of a wire being rubbed underneath the seat. The seat adjusts every time I enter/exit the vehicle. When I asked what I could have done differently to prevent this? No answer. Apparently if Nissan designs something poorly, they dont cover that in the big fancy warranty. Please, keep shopping if youre considering this dealership or Nissan in general. Too many other companies out there to settle for poor service.

This is probably the nicest, friendliest group of people I’ve ever seen at work at a car dealership. It must be a great place to work. They handled the recall service on my car quickly.

I had been looking for a Nissan Titan Pro 4x for a few weeks and was unable to find the color and deal that I wanted. I found the truck I wanted on the Rusty Wallace web page only to visit their lot over the weekend and find it was already gone. I submitted an inquiry via email on the Rusty Wallace web page that Sunday without really expecting a response.I was pleasantly surprised to receive a text message Monday morning from Jon Haynes asking me what I was interested in. I replied back that I had came out to look at a truck that was posted on the web site but it wasnt there. He told me that it had sold on Saturday but if I would come in and talk to him about what I was looking for that he could absolutely locate one for me.I went to their showroom and Jon met me there. He first offered me a snack or a soft drink and had me to sit down at his desk and tell him what I was looking for. I figured since what I wanted wasnt there that he would offer to find a truck I wanted and charge me a big delivery fee to get it brought in.It turns out that he did find a truck that met all of my wishes. It was at this point that we started talking trade-in value for my truck and the price of the new truck. Jon talked to the Sales Manager Dewayne and came back with an offer on my truck and a price for the truck I was wanting that included the trade difference. I wasnt happy with the first offer so I wasnt going to waste anymore of their time but Jon insisted that Dewayne would work with me to earn my business. I decided to see if that was true so we negotiated back and forth a few times until we agreed on a deal. Dewayne told me he wasnt going to let me leave there unhappy and he proved it!Jon told me he would get the new truck delivered by the next day so I could check it out and see if I still wanted it before I actually signed a purchase contract. He called me the next day to inform me that the truck was there and I could come and check it out.I headed there once again figuring the price would be different since it had to be brought in from another state. I was wrong again, the price did not change any from what I had agreed on and the truck was exactly what I wanted and more!I signed the purchase contract and afterwards Jon immediately took me around and introduced me to everyone in the service department so I would be comfortable when scheduled services come around. While in the service department Sarah offered me snacks and something to drink and assured me the service department would do everything possible to keep me happy with my new trucks service.Jon then took the time to go over all of the new technology and safety features on my new truck before I could leave. I couldnt have asked for a better experience! If you need a new vehicle I suggest you go see Dewayne and Big Jon at Rusty Wallace Nissan on Clinton Highway!

Jonathan Haynes was my salesman and he was very nice to work with. I enjoyed my experience at Rusty Wallace Nissan and thought they had a high level of customer service and helped me in my purchase of a new car.

Great experience! Everyone their is friendly and attentive. Top notch staff. The most painless and stress free car buying experience ever. Britney Gomez is the best salesperson I’ve have ever dealt with. Would recommend to anyone looking to buy a vehicle. Do yourself a favor and go see the people at Rusty Wallace Nissan!

We Love Rusty Wallace Nissan! Have traded there many times! Bought the first 2022 Nissan Pathfinder that hit Knoxville Roads! LOVE IT! Thanks David Legg, Ray Huffacker, & Cooger! Great bunch of guys!

I love the staff at Rusty Wallace! Theyve always treated me great no matter what I was driving and regardless of if it came from their lot or not, used or new. Theyre just a great bunch of people from the showroom to the service department. These are the kind of people you want taking care of your car!

Great place to purchase a new or used vehicle. We traded for a new 2021 rogue. Drew was our sales guy and he did a fabulous job. He was quick easy to deal with and super friendly, we even had a few laughs. The rest of the staff were wonderful as well . Highly recommend Drew and the staff at Rusty Wallace Nissan on Clinton hwy.

Great experience at Rusty Wallace Nissan! Marcus Brooks friendly trustworthy & will give you a great deal!

This is our 2nd purchase from Rusty Wallace!! They just couldnt be a nicer group of people to work with!! And John our salesman is just exceptional, he went above and beyond to help us with our buying experience!!

Sales department was fine for me. Granted it’s been a few years so things may have changed. Salesman wasn’t pushy. We did the pass the paper across the table a few times but nothing shady. My beef is with the service department. I keep getting emails from them and it prompted me to review. I originally was having the dealer do the service but after finding out they don’t use the right oil for the vehicle and then playing it off as “interchangeable” I decided to service the car for myself instead. I’m sorry but 5w30 oil is not interchangeable with a vehicle that requires 0w20. You can’t trust a service department that doesn’t even bother to use the correct oil.

Anthony Davis and the sales team are awesome! Sean and Chelsea in service were outstanding!!! Everyone is nice and welcoming while your waiting for service or looking for a ride. We got an outstanding deal on a Rouge and love it. I highly recommend Rusty Wallace Nissan to everyone and will definitely buy from them in the future.

I bought a brand new 2017 Nissan Sentra from this dealership when it was Fenton Nissan. Within a few weeks, the front end was making a cranking noise when I turned left. They said they couldnt find anything wrong with it. I took it back later when it became Rusty Wallace Nissan. They told me the same thing, even though the noise had gotten worse and was happening whether I turned left or right. I took the car out to oak ridge Nissan. I got the same response there except the manager of the service department, flat out lied to me and told me there were other things wrong with the car, which was not true. I went back to Rusty Wallace Nissan and ask them to check it again because it was still under warranty. I just got the runaround. They were quite rude to me as well. I took the car out to the Nissan dealership on Kingston Pike. They told me the boot was torn on the front end and was the reason that car was making the cranking noise. They wanted over $700 to fix it. I called corporate office about it and left a message about my concern. I missed a call back from the girl who reached out to me, let me turn her call at least three times. She never would get back to me. Bottom line Nissan didnt want to pay for the damage that was done to the car 3 weeks after I bought it. The car is now having troubles with the transmission! This is a very common issue in Nissan vehicles. They wont address that either; none of them will. I found out who the owner of Rusty Wallace Nissan is and know where he lives. I planned to write a letter to him and put it in his mailbox. His neighbor said he was a good-hearted honest man. Time will tell! I personally would never buy another Nissan. I will be going back to Toyota when I have the means!

We really had an amazing experience at Rusty Wallace Nissan. Our salesmans Zack was really awesome. He took his time and answered our questions and showed us what we were interested in and more. He worked with us and helped us get what we wanted at the price that we could afford. Everyone there was all around great. Thank you Rusty Wallace Nissan

Everyone was very polite. My new truck was damaged during delivery, and they said they would contact me for repairs. I have yet to hear from them. Tire pressure was at 47psi when I took possession according to the tpms. I confirmed with a tire pressure tool. Suppose to be 35psi. I feel I got a fair deal. Im very happy with the new Frontier.

Harold and Dewayne were fantastic at working with my mother in getting her car. They put together a wonderful deal for her and we were in and out in no time. If you’re looking for a new ride give Harold a call. He’s polite, friendly, and knowledgeable about his automobiles. No gimmicks. No frills. Just honest salesmanship. That doesn’t happen often.

I bought a new 2020 Rogue sport and I couldnt be happier with the the pleasant experience I had there. Right from the sale they were on it, getting me the best financing I could have ever imagined. My rate is 10% lower than any other financial institution I had checked before going to purchase. This includes my own bank, which is in fact where Rusty Wallace ultimately got me financing.As for service, I have been back 3 times now for routine service (Oil change, minor warranty work, tire rotation etc. and they were exceptional from check-in to checkout.

Great experience. We recently bought a newer Rogue and decided to have all work done at the dealership since its under warranty. Pleasantly surprised to find out their prices are competitive. Very clean, professional, great communication, and even a complementary car wash with service! Customer-centered experience, youll be pleased!

Great service without a lot of high pressure sales tactics. From start to finish Anthony, our sales representative, was fantastic to work with. The whole process was quick and professional. I would definitely buy there again.

My wife had her oil change and tire rotation here. They were very thorough and told her that the engine air filter and cabin air filter will most likely need to be replaced next service. They also washed the vehicle. Its good to know that your wife is comfortable taking a car in to an automotive service shop. That really gives me peace of mind. Unlike Biden, I know Rusty Wallace Nissan will do the right thing.

Great Service and wasn’t there long in and out 5 star service Thanks!!

These guys are fanominal Great experience buying first car, Thanks Terry Caldwell!

Excellent customer service! Highly recommend John Legg and Terry Caldwell!

Rust Wallace Nissan saved us big time! We were in town from Cincinnati, OH for a wedding and then we were heading to Myrtle Beach when our car decided to have some miss fires (on a Saturday). We pulled in around 8:15 and Dale got us in there no problem! They fixed the problems and got us out of there just in time for the wedding! I would 100% recommend using there service area!

The employees at Rusty Wallace Nissan are great at what they do. They are very helpful and knowledgeable about the vehicles. Dillon is very friendly and knowledgeable. They will help you to get the vehicle that you want and you like. I would recommend Rusty Wallace Nissan to everyone.

One of the better car buying experiences. The whole team was great. I’ll be back there again when I’m ready for my next purchase. See Zack for your next purchase.

The representative was very courteous and helpful. He explained why I did not need my tires rotated but suggested that I get an air filter the next time I got an oil change. Plus, he recommended that I have other work done before too long. I appreciate this information and will definitely follow up.

Jonathan Haynes took the time to find the car I wanted in the color I wanted and made it happen for me. It was completely hassle free. I drove an hour and 40 minutes and it was worth it. I will continue to make that drive to their dealership because the customer service was that good and that matters to me.

Staff was wonderful there was no pressure they made sure we were completely satisfied they treated us like they had known us forever. Great inventory to pick from I would suggest to anyone looking to purchase a vehicle new or used go here first. We not only got a beautiful vehicle we made new friends.

I am writing this review about a terrific salesman you have in Anthony Davis.What a great all around guy. He seen where some of us in rescue was trying to get a kitten that was thrown from a car help, he took it upon himself to reach out and offer to get it to a vet. If he can show that kind of compassion for an animal he can sure take care of his costumers. Id definitely use him when I went to purchase a vehicle for my family. He would have the best in mind for your whole family and his heart is in the right place. You dont see a lot anymore like him. Thank you again Anthony. ❤️

Another good experience at Rusty Wallace Nissan. It is not easy to find trustworthy service advisors in this industry, but I always feel they have my best interests at heart. I will definitely go back.

Sean was absolutely amazing. Had a problem with my car I bought from carmax and he helped me out completely and walked me through the steps I need. Absolutely fantastic and deserves a raise!

Brittany Gomez did an amazing job assisting me in my purchase of a Nissan Armada! This car is beautiful, and it can pull my boat! 4x4 tow package V8, & leather interior. It has the works. I’ve been looking for something for a while now and was glad Britany, and the team at Rusty Wallace Nissan, was able to get this deal done.

I had the best experience and the best sales team! Cougar Morris, Shoop, and Marcus!

Brad was awesome. He stayed in touch and when I had no ride he helped me with a car so I could leave mine with no interruptions to my day or work schedule. Will definitely use service here again.

Brittany Gomez is amazing. This company completely changed my opinion and anxiety about buying a vehicle. I told her what I wanted where I needed my payments and she made it happen. I’ve told everybody to try looking here if you’re in the market. Everybody is friendly, outgoing, and don’t pressure you into anything. Perfect car buying experience!! I love my 2020 rogue sport

This was by far, my best car buying experience. I’ve bought and traded several cars in the last 10 years.. the people at this dealership were honest. They were helpful and friendly. They took care of my kids while we were trying to deal with the business part. The sales women Brittany was outstanding! She’s the real deal! If your in the market, heck even if your not, go there and see Brittany!

Salesman went above and beyond to help anyway he could! Didn’t push or suggest anything I didn’t want! Would definitely do business with them again!

I had a very stress free and great experience!

Dewayne, Alex, and Nathan were a huge help today when I bought my Rogue. My girlfriend thought Alex was so great, that she is going to go to him when she gets her new car. Love shopping here!

I had a great experience here! Harold (and everyone else around) was super nice and helpful to me as I got a new car.

Always a great experience! The service dept staff are always friendly and they have your vehicle ready in a timely manner.

These people are the absolute best!!! I walked in just to see what they had and left with a new car for a great deal! David Green and Tim Shaw took everything that I said I wanted and gave it to me. I also spoke with the general manager, Cougar, and he worked up all the details. Great people! 10/10 recommend, and will come back here if I need another car!!

I had a great experience. Alex was very personable and helped me every step of the way. I was able to get my dream vehicle and didn’t have any stress of the usual car buying experience.

We absolutely had a fantastic experience at Rusty Wallace Nissan! They treated us extremely well, offered us food and drinks several times while we were “thinking” about what we wanted to do. I let them know exactly what I wanted and where I wanted my payment and they delivered! Thanks again for the great service we received while we were there today! And I absolutely love love my new 2021 Nissan Rogue Platinum!!

I had the best experience in here after visiting some other dealerships this one was the best by far . Harold was very knowledgeable and helpful.

Ive only been there one time but they fix my car without doing nothing so I really cant say if theyre any good but they are okay so far

It was great. This is our 3rd time buying from Rusty Wallace Nissan. John Legg was our sells person for all three times. He did a great job and if we decide to trade again John will be our salesman

Rick was very knowledgeable,helpful and professional. The staff was excellent all around great experience

2 years ago I worked with John Legg on getting a vehicle. The process was very easy and it was a very pleasant experience. Yesterday I had the opportunity again to work with him on getting a newer vehicle. The process yet again easy and everyone there was very nice, even when my kids were causing mayhem. I still highly recommend John to anyone and I see myself going to Rusty Wallace Nissan for a long time!

I really just went in to look. Rick Rang and Dewayne England worked to fill all my criteria, not an easy job lol, and blew me away with a deal that I couldnt walk away from. Awesome Nissan Kicks and awesome experience. I highly recommend these guys !

Great place to do business. Ray Huffaker and his team will make sure you get exactly what you want and at a price that’s right for you

After having negative experiences with two other local dealerships, I found this place surprisingly pleasant. I came in to have my car serviced, and a smiling Sarah greeted me and proceeded to ensure I had a great visit. The waiting area is comfortable and well stocked with snacks. Sarah kept me updated throughout, and they were done in record time! Everyone was so friendly, I will certainly go back in the future.

We love our new-to-us Titan and are excited to be a part of the Rusty Wallace Nissan family! The buying experience was easy and the staff was friendly. We even played a game of cornhole right on the showroom floor!We absolutely loved our salesperson, Brittany. She made this process painless and fun. She even drove us to another Rusty Wallace dealership to test drive a different truck before making our final decision. The facility was clean and bright and wow! Make sure to check out their snack bar. They are not messing around!10/10 would recommend all my friends and family to buy from Rusty Wallace Nissan and go see Brittany!

Went in on a whim. Very professional staff. We didnt make a deal today, again very professional staff. No pressure and very polite!!Ended up buying a car. We were able to work out all details and ended up with a great deal and great financing to boot!! Definitely want to buy our next vehicle at Rusty Wallace Nissan!!

This was my first visit to Rusty Wallace Nissan. Dale was awesome! Everyone was very friendly and professional. So glad to have my car taken care of there.

Great service all the way around! Dale went above and beyond to assure a we were taken care of!

We met with Sales Advisor John Legg, who was quick to identify what was available on the lot. The rest of the team were smart and professional. No haggling necessary. I drove home the same day in the car of my dreams.

Mark Chuprinov is great to work with.

Ive been looking for a vehicle for a couple months. Johnathan Haynes contacted me and helped me tremendously! I had a very great experience when I came in to test drive my new 2021 Nissan Rogue. The whole team was great and i really appreciate it! Rusty Wallace Nissan is the place to go for a new vehicle!

I was in the neighborhood and needed an oil change and did not have an appointment at the Nissan dealership to which I usually go, so I stopped in. I asked if I could get an oil change without an appointment and was told yes. There was only one person ahead of me in line and did not have to wait very long. The service was completed just as I asked and it was nice to incorporate this errand into that particular days schedule.

I went to Rusty Wallace Nissan Saturday May 29, 2021 and had the best car buying experience I could imagine. The customer service they offer is beyond compare. They even drove my son to work in Powell and delivered my new car to my house since I didnt have another driver with me. John Legg, Papaw (David) and Gene were so nice, they made my kids and I feel right at home. Plus, my kids loved the snacks.

It was all around a great experience at Rusty Wallace Nissan. Everyone was friendly and helpful. Such a great atmosphere! Our salesman, John Legg, was awesome. He was respectful, knowledgeable, and made us feel comfortable while we were shopping for cars.

Awesome staff our sales persons name was Drew he was a great help in finding what was right for us. Overall experience was very satisfying made purchasing a new 2021 rogue a pleasant experience I would recommend anyone looking to purchase a new or used vehicle to go to Rusty Wallace Nissan first.

Everyone was super nice. All the concerns I had were addressed and everything went great! Will definitely continue to have my vehicle serviced here!

This is the greatest place I’ve ever found to get my car repairs. The staff is friendly, courteous and are glad you’re there! They even have complimentary snacks and drinks in the waiting area.

Great service, great experience!Fair priced and finished in a timely manner.Excellent hospitality! Free premium snacks for customers while you wait! Free Wi_Fi! Free car wash with every service!Staff makes you feel right at home!

Everyone I came in contact with was friendly and willing to help. Facility was clean and welcoming. Service was completed as promised and vehicle returned clean. Very nice experience.

Our salesman, Terry, was great to deal with from beginning to end. There were no pressure tactics or false information during the deal. He and Rusty Wallace Nissan delivered the exact truck I wanted for the price I wanted. I will be a repeat customer and highly recommend the Rusty Wallace Nissan dealership anyone in the market for a new car or truck

Went here yesterday to look at a beautiful Toyota 4 Runner. David Green was the sales person who helped me and he did an amazing job getting me my dream car. I have wanted this car for 21 years. I am so happy with the whole process and all of the staff of Rusty Wallace Nissan.

Service department is horrible. We took our vehicle there for a bad wheel bearing. They tried to sell us 2 new tires and an alignment for well over $700. After we picked our vehicle up, I inspected the tires and they are not worn as they said. They also said our vehicle had been washed and it hadnt been. I called and asked for a refund for the money that we paid for the diagnostic fee ($148) and they refused. We wasted money and time with them and our vehicle still isnt fixed. Dont be like us. Take your car somewhere else.

They all are extremely friendly and accommodating in every way. My daughter and I, both nurses, first visited their business as they gave nurses free oil changes last year. I was very impressed then as I was today. Also have complimentary snacks and drinks while you wait.

Very friendly and professional sales staff and the service is great also!

I had a great experience at this dealership. Everyone was wonderful to deal with. Thank you Harold for an amazing experience.

Thanks to Zach and Mark we got a awesome deal on the best truck around town; our 2021 Nissan frontier with all of them fancy upgrades and I am pleased with our experience!

I bought my car new in 2018 which was a great experience. The car salesman Marcus did a wonderful job. But I am here to brag on the service department. I have mainly worked with Dale in the service department when handling any issue with my car. He has always been the best to work with. He always keeps me informed with any problems founds, prices, and etc. The other staff are great too but Dale has always been my go to guy there. Anytime I drop my car off I know it is in good hands. Sorry Dale if I made your days busier LOL but you deserve the recognition!!!!

It’s always a great experience. I bought my car here and I get it serviced here as well.

Great customer service! Everyone is friendly and well educated in helping you find your next vehicle. Harold was absolutely amazing... thank you!!Highly recommend!!

I wanted to take a moment to brag on Sean Fails at this location! I had went to multiple dealers before coming here and I was diagnosed and put in a rental same day! What a relief and thank you so much for the excellent customer service

As always, excellent service. Friendly and helpful service staff. Definetly the best place to buy and service your Nissan.

They are definitely the best to go too traded my Nissan sentra for something bigger for my family and they were able to help getting us into a 3rd row vehicle and made the process super easy! Dayday Corum is definitely a great person to deal with! Go see them if yall need new cars they are great thanks so much rusty wallace nissan team! Loving our new 2018 GMC Acadia

The process was great overall, but what dealership doesn’t fill the gas tank when a customer is purchasing a new car?

The team at Rusty Wallace Nissan is five star all the way! The experience of buying a car has never been so fun or so fast! Our salesman, Zack, was professional, friendly, and went above and beyond to get us a great deal on our new Nissan Kicks. The atmosphere is energetic, the employees are all extremely friendly, and above all, you dont have to spend all day there to get a good deal! They have made lifetime customers of my family.Tip: When you are ready to buy, call first and get the process started. I sent Zack all of our paperwork for financing first and he had everything ready when we arrived. He even had the car we talked about pulled in front ready for us to drive it.

Had to have my transmission replaced in my 2016 Altima. The staff was very helpful and kept me informed. Sean was able to answer all of my questions.

Recently I got into a car accident and was dreading having to deal with car insurance and buying a new car but let me tell you my salesman, Terry Caldwell, really went the extra mile and made the process so easy. I am really picky when it comes to cars and had no idea what I wanted but he was able to help me find the perfect car! Everyone there is so friendly and treats you like family! I highly recommend Rusty Wallace Nissan for anyone looking for a new car and ask for Terry Caldwell!

Great experience as always! I had my appointment on the wrong day and they still serviced my vehicle since I was already there. Exceptional customer service!

Everyone here was super nice. I took my car in for an oil change. They made sure they had all my details correct and told me that if they found anything they would call me. It took them an hour to change my oil, oil filter, and wash my car. When it came time to pay, the person checking me out was super helpful and friendly. The process was smooth from start to finish. After I picked up my car, they sent me a booklet noting what on my car needed fixing, as well as giving me an estimate of how much it would cost, but they did not pressure me to perform any services. I would highly recommend this place if your vehicle needs servicing.

Jonathan Haynes was terrific at helping us find & purchase a New Vehicle from Rusty Wallace Nissan. He was very knowledgeable, helpful and lended just the right amount of attention and direction to help us with this purchase.Big thanks to Jonathan and Rusty Wallace Nissan!!!

Alex and Johnny McCoy are the best to deal with. Not your typical buying process…this group is professional from start to finish. Would highly recommend.

John Legg was extremely helpful and went above and beyond to help me with my vehicle. He showed me all of the features on my new vehicle and showed me on an iPad. He set my iPhone up with the car before I left and double checked several times that I was happy and didnt need help understanding anything. My immediate family has bought 8 or 9 vehicles from this dealership and now 3 or 4 from John and we all are overly happy with his services and will always return because of him.

Had a great experience purchasing a used car for our daughter! Dylan Powers was a wonderful sales advisor and Kenny in the finance department was a huge help! Highly recommend this dealership for great customer service!

Excellent guest service! Entire team was welcoming, helpful, friendly, and informative. Very impressed! Love my new Rogue ❤️

My brother in law from New York broke down right near Knoxville coming from Charlotte to Kentucky to visit me. The car {an Altima} was towed to Rusty Wallace Nissan. Come to find out the control arm had broken but was covered by a recall. My brother in law was undecided as to trading in the vehicle or not. The sales team worked with him in testing possible vehicles, but ultimately he decided not to trade. Regardless, the sales team was extremely friendly and helpful. I know that when I need to update my Murano or Titan, I will definitely drive the 100 miles from Kentucky down to work with that stellar sales team. They are a great group of genuine Christians.

Alex is one of the best salesmen I have ever dealt with. He was able to do what we needed done. Customer service is his priority! Great job Alex!

Everyone was super nice and helpful! Especially with my credit score being below average ! They still managed to put me in a Brand New 2021 Nissan Rogue sport. Zach my salesman was amazing an friendly!

The service team was very friendly and helpful and explained everything in detail.

Rusty Wallace Nissan in Knoxville made me feel like I was an important customer as soon as my feet hit their car lot. The attention they give to their customers to make sure that they are satisfied with the deal And make sure that you are getting the car that you want Customer services top rated at Rusty Wallace Nissan I will continue to go back for future purchases and I would recommend them to anyone thats in search of a new or used car 100% satisfied Knoxville customer

It was great! Very easy to get in and out. They had a loaner car for me and made the whole experience easy. Perfect. No complaints whatsoever!

Great car buying experience. If your looking for a car you need to go see these guys. George, DeWayne, and Kenny were great to work with.