user
G & S Auto & Muffler
2170 Cobb Pkwy NW, Kennesaw, GA 30152, United States
Appearance
G & S Auto & Muffler
Comments
Ir
Review №1

The service was great! The final product was even better! I got the best sounding exhaust without even being tuned. These guys are great and do such a clean job.

Ad
Review №2

I always feel like the guys are honest and upfront. They will give you all the details but not pressure you into getting fixes you dont absolutely need at that moment. My previous repairs have all been satisfactory and passed the test of time!

Ca
Review №3

Called, got an appointment for the next day. Came in after hitting a pothole. They found a damaged tie rod. Got the part quickly while I waited. They repaired the damage and did an alignment and we were done in under an 1.5 hrs. and the price was great! The staff was friendly and helpful and explained everything quickly and succinctly. Awesome experience!!

Sh
Review №4

This place knows cars. I have taken my cars to them for years. Doug is very helpful both on the phone and in person. Their prices are very reasonable. They know how to fix things rather than just replace them. I highly recommend G&S Automotive.

Je
Review №5

I am a broke college student and this place has literally saved my life. They always do a fantastic job and they are so nice. They have the most reasonable prices out of any place I’ve been to. Highly highly recommend.

Re
Review №6

These folksy folks opened 15 min early...and went on to be the best experience with a car repair shop in my 40 years of driving! Add a Waffle House next door...with some more folksy folks and you end up...Almost...I repeat Almost...want to have a reason to go back to G & S Auto...

St
Review №7

I’ve been coming to G&S for about 10 years and they have always been fair and honest. I’ve never felt once like they were taking advantage of me. Their prices are very fair. I’ll always use them for every vehicle I own.

Ir
Review №8

Trusted locally owned car repair shop that can fix domestic or foreign cars. Prices are more reasonable than a dealership! Stellar workmanship that weve trusted for over a decade. They will tell you the truth...even if it hurts.

Ju
Review №9

I was referred to this shop by my college professor. I live 20 miles away from this shop, but it was very much worth the time. Outstanding service from beginning to end! Doug was very kind and up front about everything. The staff was careful to inspect and take care of the issue at hand with precision. My entire experience was nothing less than excellent.

Te
Review №10

Reasonable place to get work done. Wont needlessly take your money if they dont think the car is worth it either.

Do
Review №11

Had new catalytic converters mufflers and rear pipes with new tips . Had exhaust leak before I even left when I had man come and listers he said he didn’t hear it and I could bring back another day to have it looked at went back 2 days later and sure thing exhaust leak and they had to fix it. Now exactly one week later the driver side pipe is loose and shaking .. For the money I spent I expected a better job.. I wouldn’t recommend them at all..

Ry
Review №12

Everyone was super nice, great service, very quick, great welds and pipe work. I am very happy with how my exhaust turned out

Qu
Review №13

My car was loud underneath the driver side. Thought it was the muffler, turns out my cats had rusted BAD! The guy in front was extremely nice and got my vehicle fixed in less than a couple hours. Great team!

Ti
Review №14

Took truck in for new muffler did awesome job and great price

Ca
Review №15

Had them weld a glasspack on my 2010 nissan rogue, welds look good, car sounds great, very satisfied!

Sh
Review №16

Got an alignment this morning! All seems OK! Thank you to the fellows at G and S for helping me out!

Ch
Review №17

I made my appointment the day before, they got me in & out in under an hour, and for only $80! Bryce Mayfield was the mechanic and he was awesome! Definitely check them out for your auto work needs!

Et
Review №18

Trustworthy, fair prices, & reasonable repair time. My preferred repair center.

Ve
Review №19

G&S has a long track record of quality work. They also have the best prices in town on things like alignments or exhaust work

Le
Review №20

Great customer service, great work!Custom exhaust for 08 BMW X5 4.8& 07 VW Jetta 2.5Both sound AMAZING!

Ro
Review №21

Hands down the best of the best. Anything you want they can do it! Very competitive with their pricing and they are willing to work with you. Ive come here to have exhaust modifications with my past three vehicles and I will never go anywhere else!

Da
Review №22

Went in with a problem I thought was gonna break the bank and take forever...problem was fixed in less than an hour with the piggy bank fully intact 😊 The owner is a fabulous guy!

La
Review №23

Great experience every time I have been there do far. Honest mechanic that gives me the info I need to make my own decisions!

Ri
Review №24

I was amazed. Front end alignment in nearly no time flat, and really, really inexpensive. I couldnt be more pleased. Plus the owner was very cordial and accommodating. Wonderful experience.

Ka
Review №25

Always informative and shares options of how to treat / plan with our repairs and maintainable. Great human beings!!

Jo
Review №26

Great people and friendly service.

Ga
Review №27

Taken my car here a few times. they do good work and are competitively priced. The owner is a good guy.

Um
Review №28

Excellent customer service. Doug was great!

Br
Review №29

This is the only place I will take my vehicles. Doug is an awesome person Md the mechanics he employs are too notch. The pricing for services is more than fair and the turn around time is exceptional.

tw
Review №30

Very pleased with my experience here. I had a exhaust work performed on my 2020 Silverado. Fair prices and fast solid work. My Father also used them for exhaust work on his 2014 Jeep Grand Cherokee. He also is very happy with the work and his experience.

Jo
Review №31

Just straight up good people. They dont bs you. They get the work done and are awesome about it! I got a Cobb Turboback Titanium Exhaust, Cobb Short Throw Kit, Cobb Pitch Stop Mount, Cobb Turbo Heatshield and a Perrin Transmission Mount installed on my 2015 STI with them and they were all done amazingly! Daniel even answered all of my questions. Which there were a lot of them! And Doug was straight up awesome! Thank you guys!

Pe
Review №32

Love the team over at G&S! If you are looking for a trustworthy mechanic then this is your team. I’ve taken multiple vehicles here many times and have always received top notch service. Multiple times they have avoided charging me for more expensive repairs that I didn’t need and correctly solved my issues.

Pr
Review №33

Great shop to get your vehicle worked on, the guys are very professional. Thanks Doug.

Dr
Review №34

Great body shop and great customer service. Come highly recommended.

cr
Review №35

Wow... I was extraordinarily impressed with G&S Brake & Muffler!! Doug, the business owner, has got to be one of the kindest and well spirited people Ive met. He does everything he can to find the least expensive fix and does a wonderful job. Everyone working there makes a phenomenal team... a positive attitude is definitely carried by each individual there... regardless of how cold it was this morning! I will most certainly bring my car back if I ever need more work done. This is an excellent, reliable, and trustworthy place to get your car fixed. Thank you G&S Brake & Muffler!!!!

Ch
Review №36

G&S is the absolute best place to have your vehicle serviced!! My family and I have been going here for years. Doug and the team are some of the most honest and kind people you will meet. They will do everything they can to help you, your car, and your wallet. The G&S crew have always done whats right for the car and for the owner. I cannot recommend this place enough.

Ro
Review №37

Three generations have been doing business with Doug. Totally professional.

Je
Review №38

I have been going here for years... 20 atleast... by far the best service and very very trustworthy! You can truly trust these guys! Keep up the great service!

Ji
Review №39

Great shop. Quick and professional. Doug and his staff are top notch

Da
Review №40

Fantastic job on fixing muffler

Sa
Review №41

Kevin is my go to guy always friendly and aways a great price !!!!

Je
Review №42

Ive brought my cars to G & S for wheel alignments the last few years. They do a good job of managing their appointments. Ive never waited long. Their alignments are affordable and I can always tell a difference driving home. Highly recommend.

Ja
Review №43

Would definitely recommend these guys in Kennesaw. Owner Stacey is super nice.

Ca
Review №44

Doug owner extremely customer service oriented.will always come back

Dr
Review №45

I’ve been going to this place for 15+ years but I cannot recommend them anymore. I went there to have my exhaust fixed because the rear axle was hitting the exhaust pipe and contacting the gas tank. I was told after they examined it that they would have to replace the tail pipes and they would have to charge me for it. I asked them for a “break” since they were the ones that did the entire exhaust system thinking that would jog their memory but instead he didn’t believe me and still wanted to charge me for it. He mentioned they were already losing money because they spent a long time on the alignment. Mind you I just brought the alignment in to get a camber change and they had just aligned the car about 500 miles ago, still charged me regular price for it though. BAD customer service, not a good way to keep customers.

To
Review №46

I work around the corner, and they have worked on 2 of my personal vehicles and several work vehicles. Awesome work!

Ni
Review №47

AMAZING! Doug and his team made my 2002 Mustang purr like a kitten, and accelerate like a tiger! Great service and a great price. They do regular maintenance as well as exhaust and muffler repairs. I will definitely be a return customer.

Pa
Review №48

I had a wonderful experience at G&S Auto. I first Met Doug, and took him the codes from my Failed Emissions Test. The first thing he said was to take care of my most expensive item first, which was transmission work, that his shop did not do, but gave me a referral, Palmer Transmissions. He thought about what was best for me, instead of being like a lot of money grabbing Auto Repair companies, like the other 6 or 7 I went to prior to them. I went back to him for my Catalytic Converter, and the customer service and price was great. I would highly recommend them to anyone, looking for honesty and integrity.

Mi
Review №49

Always looking to save customer money send all my customers there

Th
Review №50

Friendly staff. Quality and affordable repairs made to my exhaust.

Ge
Review №51

Had them install a lift kit on my Jeep Wrangler JK and they did a great job at a fair price. Another place I checked wanted double the labor cost for the same job. Thanks G & S!

Ja
Review №52

Very nice folks that I meet. Very busy. Took some time to get job done but also came in under estimate.

Cl
Review №53

Great people!

Je
Review №54

They dont take appointments so its random as to how long it will take to even get an estimate. I called and they said they were slow so I said Id be there in 20 min. Got there in 20 min and a customer had dropped in. So now they want me to wait 30 min just to get an estimate. He says Were the best but if you cant accommodate a customer that left work to get there, are you really the best?

Hu
Review №55

I would not recommend this place at all. I came here to have one of my studs replaced after discovering Discount Tire had stripped it out when replacing my tires. I left my car with them, and picked it up thinking it everything was fine. Ive been hearing a lot of clunking noises coming from the rear where the wheel stud was replaced, so I decided to investigate it myself. I checked behind the rotor and noticed that the mechanic actually left the old stud loosely behind the rotor. There were also missing components from my parking brake hardware.

To
Review №56

Had my car towed twice to have exhaust leaks fixed to pass emissions. My mechanic doesn’t do welding so he referred me there. BIG MISTAKE!!! Cost me $90 and didn’t fix the problem. Took it back per my mechanic. They never called after 2 days I called and was told the car was fine they didn’t do anything to it but put a quart of oil in it. When I asked if I could come pick up my car and if I owed them anything I was told “don’t care when you pick it up”. Very rude!!!!STAY AWAY! You get charged for things they don’t fix! UNPROFESSIONAL and in my opinion take advantage of female customers. I will stick with Service Street. They’re honest and professional

Ch
Review №57

Excellent price on the work I needed done on a walk-in. Had me back on the road in less than an hour.

C
Review №58

Don was very helpful

Da
Review №59

I feel like G&S should have checked with me first before welding together my $400 bolt on kit.I had work done 3 different times in order to get the sound I wanted which is all me.But after I spent $700 on 2 Magnaflow and labor to get the sound I wanted.I was left with 2 exhaust leaks where the welding was done.I decided to pay another shop to fix the leak.Never again will I use G&S

Br
Review №60

Always good service at great prices

Da
Review №61

Best job in town i will use gs all the time

Ky
Review №62

Always a great experience with these guys. Fast, friendly, quality work done for a great price

Je
Review №63

Great as always harbor freight Publix sports clips really good stuff

Ri
Review №64

Did a muffler delete and I must say they did a wonderful job 👍🏽

it
Review №65

Authentic and great tasting Persism food.Prices are also very good !

An
Review №66

Awesome service from Doug, Tamera, and the entire staff! Quick and efficient!

Co
Review №67

Had an exhaust job done. Installed my tips and resonator and put in their 14” magnaflows all for a reasonable price. Doug is awesome and his crew gets the job done well.

Al
Review №68

Brought my mothers Prius in because of a horrible noise coming from underneath. We were immediately greeted by several friendly faces. After describing the issue, a technician took it for a test drive. After about 15 minutes he came back holding a huge stick about 5 ft long. Turns out it had become lodged between the muffler and heat shield!! What a surprise! After a good laugh, they refused to charge us anything. Customer service and friendliness like this is really rare and I plan on returning if the need arises and recommending them to all my friends. What a great experience and end result!

Wo
Review №69

The experience I have had at this place was absolutely amazing. Doug the manager of the place is very nice, very professional and quick. I was going to buy a borla exhaust system for $650 and these guys got the same job done for $296 in 30 minutes. I couldnt believe how much money I saved. I go to firestone for oil change and tire rotation but I think I just might switch over to here. Their reliable, cheaper and quick. If your looking into getting a pre made catback aftermarket exhaust, I would look into G&S before buying I guarantee it will save you hundreds of dollars.

Ro
Review №70

Great service on every visit!

Su
Review №71

We’ve used G&S many times over the years and have always received great service. This past weekend, they saved the day by diagnosing and replacing my daughter’s alternator. We were in a time crunch and she needed to drive back to college. I called at 1pm and took care of us before they closed at 3:30. Thank you!

Ch
Review №72

I could cry....they made everything better! They are so kind, so reasonable....they dont try to up sell you. I trust them. I love Doug. So thankful.

Ja
Review №73

What an amazing automotive repair experience. One of my vans went down these guys had it diagnosed within A couple of hours of the tow truck dropping it off. It was repaired and back in service in less than 20 hours of breakdown. Great job G&S!!!!

Li
Review №74

G & S was recommended by someone on a neighborhood site. When I called for a rough estimate, it was more reasonable than anyone I called. Customer service was terrific. I did not feel like a person that was going to be taken advantage of. So rare in this industry. I dropped the car off the next day and when I picked it up, I paid exactly what they quoted. I will definitely use them again and highly recommend them.

Sh
Review №75

Great customer service nice people highly recommend This company for people to use their service

aw
Review №76

I have been coming here for almost 10 years now and these guys are honest and talented mechanics.

Ma
Review №77

Great service very friendly

Sh
Review №78

Great job! One of the best mechanic shops I have ever had the pleasure of working with. Great prices, Honest and great work. Highly recommend!

Ri
Review №79

Honest and professional removed my old catalytic converters that had rusted bolts that I couldn’t get out and installed my new cats in just over 2 hrs...

Bo
Review №80

Great service and friendly atmosphere. Upfront and honest. Fixed my alignment at a very good price. Very pleased!Thank you

pa
Review №81

Doug was great... he helped me make decisions on repairs to my work vehicle with 350000 miles on it... its been very dependable and I really dont like car payments .. thank you Doug... you were a big help.

Mo
Review №82

Over the phone they told me they specialize in building custom exhaust systems. After bringing my car to The shop they had no idea what to do. He suggested I remove my resonators for a louder sound. I want an exhaust system for performance not sound then he told me it will help with performance too. Didntt sound confident so I left.

Li
Review №83

Love my muffler best place to get one great value awesome people second muffler bought from there highly recommend them

Ha
Review №84

Incredible customer service and wonderful job. Great prices for quality work with a friendly staff. Turnaround time was fantastic and Im very comfortable knowing that they did a great job with my vehicle. We will absolutely come back when we need something else done.

Fr
Review №85

Great place to get your car worked on .

el
Review №86

I purchased a Flowmaster Outlaw Catback Exhaust for my 2014 Tundra. I was scheduled to have it installed at a certain muffler shop in Marietta, GA. I arrived and the shop was still closed. I called G&S and they responded immediately. I asked for a quote and it was half the price. I dropped off my truck and they called me a few hours later with the work done. I arrived and noticed my quad tips was not installed. They pulled the truck back and took care of it immediately. Great service and my exhaust sounds mean and sexy. I will eventually get my SRT392 and when I do G&S will be my go to shop.

sh
Review №87

I went to the dealership yesterday was quoted over $2000 for work. Went here and was quotes what I need now for my car. $725 was the total. Headed to pick up my car now! Thank God for this place!

Ty
Review №88

AWESOME SERVICE!!! I was told by three different shops that they couldn’t make the exhaust system I bought work on my vehicle and that even if they did it would cost over $1,000 to do. I called G&S this morning and was told that they would make it work. Less than a few hours later and under $300 I got my system! Great customer service and very honest and fair!! I live about 40 minutes from thier shop but I will be bringing all my vehicles to them for any work! Worth the drive!

Bo
Review №89

I admit this place is better than good. I dropped my wifes SUV off to replace the radiator and its like two hrs later they called me MR.Wms your car is ready; ( I had to look under hood just to check.) Great work!

Ki
Review №90

WARNING! This business does not take appointments. Quoting the owner; you can get here at 8 am, sign in and then wait like everyone else. When I explained I couldnt do that with my work he only repeated that same statement several more times. They originally installed Flowmaster mufflers for me in May and until a few weeks ago was fine until I began hearing a noise that was not normal. I went back to his shop 3 times asking him to just look at the exhaust to confirm the problem and then we would schedule a date for repair. All 3 times he told me it was a problem with the engine making the exhaust sound different and not the exhaust. All three times I told him it was not the engine, it was definitely the exhaust. His response was, Im too busy to look at that right now, you can bring it back and wait your turn, I was willing to wait and had planned to wait up to 3 hours but he couldnt tell me if he could even get to me within that 3 hours. And this was just to look at it and not even fix it!! The day after the 3rd attempt to have him look at it, a weld broke and left my exhaust hanging on the bottom of my car. I went back immediately for help to fix it and again he told me get in line and wait and I will try to get to you today. In frustration I called Cherokee Muffler in Canton and they were able to fix it that day. They made an appointment and fixed it within 15 min. I felt like G & S treated me like I was a stupid female that didnt know any better but I do know my car and I know when something isnt right. I do not recommend them to anyone. They are getting 1 star only because the mufflers did work correctly for 5 months but otherwise they deserve NONE!

Mi
Review №91

I spoke on the phone with someone from G&S today about a service I was needing on my vehicle. The service I needed would have cost around $1000.00, and I would have absolutely gone in and spent the money with this business. The representative on the phone asked about my vehicle, then informed me that there was a warranty that I didnt know about, and to talk to the manufacturer. I am beyond impressed with the honesty that was displayed. It is rare to find someone who holds their values over profit. Rather than making an easy $300 in labor, G&S kept the customer in mind and saved me $1000.00. I will be using this shop for any work I need from now on, and will refer them as well.

Co
Review №92

I have used this place over 5 times and had Good experiences. This last time was everything but a good experience. I went to have an alignment done to my car. They performed the alignment and chipped my black wheels exposing a silver gash on my wheels. The owner would told me its my associates word vs yours and if he says he didnt do it then he didnt do it, hes worked for me for 11 yrs. I asked so are you telling me I am lying? He stated Yes I believe my technician. He didnt even give it an effort to keep me as long term customer. With this being said watch out for the nice friendly staff when an issue hits the fan, they will cover each other with lies and have no problem loosing your service since they know theres nothing I can do to prove it was them who scrapped my wheel even after I showed him how fresh the silver was under the black paint and it would have rusted if it were a old gash. I will not be servicing my cars here ever again. Hope someone learns from my mistake.

Sh
Review №93

Great service, quick, & less $ then they quoted. Couldnt be happier w/ them.

So
Review №94

Like most others, Im really happy with G&S. Doug doesnt BS anyone. Good repairs on old cars to keep them on the road.

Ji
Review №95

Doug runs one of the best small auto repair shops in Cobb County. He is a very honest guy and spends your money as he would your own. I’ve done business with him years and can’t say enough good things about their service.

Ja
Review №96

Great service at a great price!!!

Be
Review №97

My goto place to get my car repaired! They are always honest, fair, reliable and very friendly!

Am
Review №98

Honest mechanic. Have used them for at least 9 years.

Jo
Review №99

Great customer service and I felt that the workers were honest with me as far as the questions I needed answered.I highly recommend this place of business!

Bo
Review №100

Another shop said I had big issues with my Catalytic Converter. G&S found a rock vibrating on top of the exhaust line. Charged me nothing....very honest group. Would definitely go back again.

Information
19 Photos
100 Comments
4.6 Rating
  • Address:2170 Cobb Pkwy NW, Kennesaw, GA 30152, United States
  • Site:https://gsauto-mufflerkennesaw.com/
  • Phone:+1 770-425-5002
Categories
  • Auto repair shop
  • Car repair and maintenance
Working hours
  • Monday:8AM–5:30PM
  • Tuesday:8AM–5:30PM
  • Wednesday:8AM–5:30PM
  • Thursday:8AM–5:30PM
  • Friday:8AM–5:30PM
  • Saturday:8AM–3:30PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
Similar organizations